Get Started .................................................................................................................................................... 1
Your Phone at a Glance ........................................................................................................................ 1
Set Up Your Phone ............................................................................................................................... 2
Activate Your Phone ............................................................................................................................. 5
Complete the Setup .............................................................................................................................. 6
Set Up Voicemail ................................................................................................................................... 6
Sprint Account Information and Help .................................................................................................... 7
S Pen .................................................................................................................................................. 26
Air Command .............................................................................................................................. 27
Motions and Gestures ................................................................................................................. 31
Multi Window ............................................................................................................................... 31
Enter Text ............................................................................................................................................ 34
Text Input Methods ..................................................................................................................... 34
Google Voice Typing ................................................................................................................... 35
Multitasking While on a Call ........................................................................................................ 45
End a Call ............................................................................................................................................ 45
Add a Contact ..................................................................................................................................... 60
Save a Phone Number ........................................................................................................................ 61
Edit a Contact ...................................................................................................................................... 61
Add or Edit Information for a Contact ......................................................................................... 61
Assign a Picture to a Contact ...................................................................................................... 62
Assign a Ringtone to a Contact .................................................................................................. 62
Link Contacts .............................................................................................................................. 62
Groups ................................................................................................................................................ 65
Apps and Entertainment .............................................................................................................................. 85
Google Play Store ............................................................................................................................... 85
Find and Install an App ............................................................................................................... 85
Create a Google Wallet Account ................................................................................................ 86
Open an Installed App ................................................................................................................ 86
Uninstall an App .......................................................................................................................... 86
Google Play Movies & TV ................................................................................................................... 87
Google Play Books .............................................................................................................................. 87
Google Play Games ............................................................................................................................ 87
TOC iv
Google Play Newsstand ...................................................................................................................... 87
Music Apps .......................................................................................................................................... 87
Google Play Music ...................................................................................................................... 88
Sprint Music Plus ........................................................................................................................ 92
Sprint Zone .......................................................................................................................................... 93
Sprint TV & Movies ............................................................................................................................. 93
Web and Data ............................................................................................................................................. 96
Turn Wi-Fi On or Off ................................................................................................................... 96
Turn Wi-Fi On and Connect to a Wireless Network .................................................................... 96
Internet ................................................................................................................................................ 98
Prepare Your Phone for VPN Connection ................................................................................ 101
Add a VPN ................................................................................................................................ 102
Connect to a VPN ..................................................................................................................... 102
Disconnect from a VPN ............................................................................................................. 103
TOC v
Pictures and Video .................................................................................................................................... 104
Camera ............................................................................................................................................. 104
Open the Camera ..................................................................................................................... 104
Take a Picture ........................................................................................................................... 105
Record Videos .......................................................................................................................... 105
Review Pictures and Videos from the Camera ......................................................................... 106
Configure the Camera ............................................................................................................... 107
View Photos and Videos ........................................................................................................... 111
Working with Photos ................................................................................................................. 113
Share Photos and Videos ......................................................................................................... 113
Video ................................................................................................................................................. 115
Tools and Calendar ................................................................................................................................... 117
Bluetooth ........................................................................................................................................... 117
Turn Bluetooth On or Off ........................................................................................................... 117
Connect a Bluetooth Headset or Car Kit ................................................................................... 117
Reconnect a Headset or Car Kit ............................................................................................... 118
Disconnect or Unpair from a Bluetooth Device ......................................................................... 118
Send Information Using Bluetooth ............................................................................................ 119
Receive Information Using Bluetooth ....................................................................................... 120
My Files ............................................................................................................................................. 130
S Health ............................................................................................................................................ 131
S Note ............................................................................................................................................... 134
S Voice .............................................................................................................................................. 136
Customize Your Smart Remote ................................................................................................ 138
Use Your Smart Remote to Control Your TV ............................................................................ 139
Sprint ID ............................................................................................................................................ 139
Help ................................................................................................................................................... 211
Activate This Device .......................................................................................................................... 211
System Update Settings ................................................................................................................... 211
About Device Settings ....................................................................................................................... 212
S Voice Settings ................................................................................................................................ 228
Copyright Information ................................................................................................................................ 230
Index .......................................................................................................................................................... 231
TOC xii
Get Started
The following topics give you all the information you need to set up your phone and Sprint service the first
time.
Your Phone at a Glance
The following illustration outlines your phone’s primary features.
Get Started 1
Set Up Your Phone
Before using your new phone, you must install and charge the battery. Prior to use, it is necessary to
install an optional memory card (not included) and the battery.
Note: Your phone’s battery should have enough charge to turn the phone on and find a signal, complete
the setup wizard, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
Remove the Back Cover
1. Remove the back cover using the slot on the top of your phone.
2. Carefully lift the cover.
Warning: Do not bend or twist the back cover excessively. Doing so may damage the cover.
Get Started 2
Install a Memory Card (Optional)
You can use an optional microSD or microSDHC memory card (not included) to expand available memory
space.
■ Carefully slide the memory card into the memory card socket (as shown) until the card locks into
place. Make sure that the card’s gold contacts face into the phone and that the card is positioned
as shown.
Install the Battery
■ Insert the battery, aligning the gold contacts on the battery with the gold contacts on the phone,
and gently press the battery into place.
Get Started 3
Replace the Back Cover
■ Replace the battery compartment cover, making sure all the tabs are secure and there are no
gaps around the cover.
Charge the Battery
For fastest charging times, use the Adaptive Fast Charging charger that came with your phone. This
charger provides faster charging only when connected to devices that have Adaptive Fast Charging.
1. Plug the USB cable into the USB Charger/Accessory Port on the bottom of the phone.
2. Plug the other end of the USB cable into the Adaptive Fast Charging charger, and then plug the
Charging Head into an electrical outlet to charge your battery.
Get Started 4
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update, a Restart screen, and a Firmware Update
screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you’re swapping phones), you can activate on your computer online or directly
on your phone.
Activate on your computer:
•Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
•Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
•Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Note: Do not press the Power/Lock key while the phone is being activated. Pressing the Power/Lock
key cancels the activation process.
Get Started 5
Complete the Setup
After you turn on your phone and activate it, your phone displays a Welcome screen. From the Welcome
screen follow the prompts to set up features and preferences on your phone.
Note: In some cases, you may be able to complete the setup process before your phone has been
activated on your Sprint account.
1. At the Welcome screen, select a language and tap Start.
2. Follow the onscreen instructions to configure your phone’s basic options, such Wi-Fi connections,
EULA & Diagnostic Data, location settings, etc.
Google Account: Many of your phone’s applications, such as Gmail, Hangouts, and the
Google Play Store, require a Google Account. To use these applications, you must set up
your Google Account on your phone. Complete the steps to sign in to your current Google
Account, or sign up for a new Google Account.
Samsung Account: Your Samsung Account is used for access to Samsung apps and
services, such as Samsung Hub, Samsung Apps, Samsung Link, and much more. Complete
the steps to sign in to your current Samsung Account, or sign up for a new Samsung
Account.
3. Tap Finish to complete setup.
You may see a series of informational or update screens. Follow the prompts to continue.
Note: During or after setup, you may see a Connections Optimizer notice. Read the notice and then tap
I agree to allow your phone to connect automatically to the best available data network, including Wi-Fi.
To turn Connections Optimizer off at any time, from home tap Apps > Settings > More
networks > Mobile networks > Connections optimizer and uncheck the box. See Mobile Networks
Settings for details.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to voicemail, even if your phone is in use or
turned off. You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access.
Note: Voicemail Password – Sprint strongly recommends that you create a password when setting up
your voicemail to protect against unauthorized access. Without a password, anyone who has access to
your phone is able to access your voicemail messages.
1. From a Home screen, tap Phone.
If your screen is locked, press the Power/Lock key to turn on the display and then swipe
your screen in any direction. See Turn Your Screen On and Off.
2. Touch and hold
to dial your voicemail number.
Get Started 6
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Tip: You can also access and set up voicemail with the Visual Voicemail app. From a Home screen, tap
Apps > Voicemail, and then tap Personalize now.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail
account, and your data services account. To ensure that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on to
sprint.com/mysprint. (Click Sign in/Sign up and then click Sign up now. to get started.) If you are not the
account owner (if someone else receives the bill for your Sprint service), you can get a sub-account
password at sprint.com/mysprint.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. SeeSet Up Voicemail for more
information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other device.
Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
Get Started 7
● Purchase accessories.
● Shop for the latest Sprint devices.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ring tones, screen savers,
and more.
From Your Sprint Phone
1. From a Home screen, tap Phone.
2. Do any of the following:
Tap
answers to other questions.
Tap
payment.
Tap
Note: For additional account information, you can access Sprint Zone from your phone. From a Home
screen, tap Apps > Sprint Zone.
to access a summary of your Sprint service plan or to get
to access the “Pay My Bill” section of Sprint Zone to make a
to check minute usage and account balance.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from
your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and
government listings; movie listings or show times; driving directions, restaurant reservations, and major
local event information. You can get up to three pieces of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
1. From a Home screen, tap Phone.
2. Tap .
Get Started 8
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed
to a local telephone calling card or third party.
1. From a Home screen, tap Phone.
2. Tap .
Note: For more information or to see the latest in products and services, visit us online at
sprint.com/mysprint.
Get Started 9
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay connected to
the people and information that are important to you. The following topics will introduce the basic
functions and features of your phone.
Your Phone’s Layout
This illustration outlines your phone’s basic layout.
The following list defines the features listed in the above illustrations.
Features
Front View
●Power/Lock Key: Turns the phone or screen on or off, or locks the screen. Press and hold for
a Device options menu, where you can turn the phone off, restart the phone, or easily access
Airplane mode, Emergency Mode, and Mute, Vibrate, and Sound modes.
●Proximity Sensor: Detects the presence of objects near the phone, such as when using air
gestures or motion settings. For example, while talking on the phone the sensor detects when
it’s near your ear and turns off the screen to prevent accidental key presses.
● Front Camera: Allows you to take pictures and videos of yourself.
● Edge Screen: The Edge screen provides convenient access to shortcuts, widgets, and
features that are most useful to you. Select and customize panels to make the Edge screen
work for you.
Phone Basics 10
●Back Key: Returns to the previous screen, or close a dialog box, options menu, the Notification
Panel, or onscreen keyboard.
●Home Key/Finger Scanner: Returns to the Home screen. The Home Key can also act as a
fingerprint scanner for security (unlock) and other applications.
●Recent Apps Key: Displays a list of apps you’ve used recently. Press and hold to configure the
Home screen.
●Volume Key: Adjusts the volume of your phone’s sounds. From the Home screen, press to
adjust master volume. During calls or playback, press to adjust volume. Press to mute the
ringtone of an incoming call.
●LED Indicator: Glows or blinks in different colors to show status when the screen is turned off.
The LED glows red when charging, and blinks red when the battery is low; blinks blue when
there’s a new notification, or when you are recording voice with the screen turned off; and
glows green when the battery is fully charged and the phone is attached to a charger.
●Earpiece: Lets you hear the caller and automated prompts during calls.
Back View
● Infrared Transmitter: Controls other devices, such as a TV.
● 3.5 mm Headset Jack: Allows you to plug in either a stereo headset or an optional headset for
convenient, hands-free conversations.
●Heart Rate Sensor: Measures your heart rate when you hold your finger over the sensor, for
use with apps like S Health®.
●Microphones: Allow other callers to hear you when you are using the phone or the
speakerphone, and captures sound during recording.
●USB Charger/Accessory Port: Connects the charger/USB cable (included) and other optional
accessories (not included).
●S Pen: Storage location for the S Pen stylus.
●Speaker: Plays ringtones and sounds. The speaker also lets you hear the caller’s voice in
speakerphone mode.
●Flash: Helps illuminate subjects in low-light environments when the camera is focusing and
capturing a photo or video.
● Camera: Takes pictures and record videos.
Caution: Inserting an accessory into the incorrect jack may damage the phone.
Phone Basics 11
Turn Your Phone On and Off
Use the Power/Lock key to turn the phone on or off.
Turn the Phone On
■ Press and hold the Power/Lock key.
Turn the Phone Off
1. Press and hold the Power/Lock key to display the Device options menu.
2. Tap Power off > Power off to turn the phone off.
The screen remains blank while your phone is off. If the phone is off during charging, the screen
displays a charging animation.
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again
will turn on the screen and display the lock screen.
To save battery power, the phone automatically turns off the screen (times out) after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the phone’s
screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen Timeout.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock key.
2. Unlock the screen:
If you are using the default screen lock, swipe the screen in any direction to unlock it.
If you have set up a screen lock, use your screen lock. See Screen Lock.
Phone Basics 12
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to select items such as applications and settings icons, or type using the keys of the
onscreen keyboard, simply tap them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Phone Basics 13
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag an item, touch and hold your finger with some pressure before you start to move your finger.
While dragging, do not release your finger until you have reached the target position.
Phone Basics 14
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard.
Note: You can control screen rotation with the Screen rotation setting. To make this selection, from a
Home screen, tap Apps > Settings > Display and wallpaper > Screen rotation. See
Screen Rotation for more information.
Phone Basics 15
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoomout or “spread” the screen to zoom in when
viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Tip: Pinching any Home screen will show you options to customize Home screens, or tap a thumbnail
to go straight to another screen.
Phone Basics 16
Your Home Screen
The Home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your Home screen by adding application icons, shortcuts, folders, widgets, and more. The
Home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.
Note: The indicator near the bottom of the screen shows your current screen position.
Tip: Press the Home Key to return to the main Home screen from any other screen.
Customize Your Home Screen
You can customize your Home screen by adding shortcuts, folders, widgets, and more.
Create a Shortcut
Use shortcuts to launch an app from the Home screen.
1. From a Home screen, tap Apps.
2. Touch and hold an app icon, and then drag it to a Home screen and release it.
Phone Basics 17
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