Samsung SM-N900RZKEUSC User Manual
MOBILE PHONE
Health and Safety & Warranty Guide
Please read this manual before operating your
device and keep it for future reference.
Warning!
This product contains chemicals known to the
State of California to cause cancer and
reproductive toxicity. For more information,
please call 1-800-SAMSUNG (726-7864).
Intellectual Property
All Intellectual Property, as defined below, owned by or
which is otherwise the property of Samsung or its
respective suppliers relating to the SAMSUNG Phone,
including but not limited to, accessories, parts, or
software relating thereto (the “Phone System”), is
proprietary to Samsung and protected under federal
laws, state laws, and international treaty provisions.
Intellectual Property includes, but is not limited to,
inventions (patentable or unpatentable), patents, trade
secrets, copyrights, software, computer programs, and
related documentation and other works of authorship.
You may not infringe or otherwise violate the rights
secured by the Intellectual Property. Moreover, you
agree that you will not (and will not attempt to) modify,
prepare derivative works of, reverse engineer,
decompile, disassemble, or otherwise attempt to create
source code from the software. No title to or ownership
in the Intellectual Property is transferred to you. All
N900R4_EN_HS_PS_OC3_071315_R2
applicable rights of the Intellectual Property shall
remain with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product incorporate
source code covered under GNU General Public License
(GPL), GNU Lesser General Public License (LGPL),
OpenSSL License, BSD License and other open source
licenses. To obtain the source code covered under the
open source licenses, please visit:
http://opensource.samsung.com
.
Disclaimer of Warranties;
Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY
CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH
THE PRODUCT, THE PURCHASER TAKES THE PRODUCT
"AS IS", AND SAMSUNG MAKES NO EXPRESS OR
IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT, INCLUDING BUT NOT
LIMITED TO THE MERCHANTABILITY OF THE PRODUCT
OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR
USE; THE DESIGN, CONDITION OR QUALITY OF THE
PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE
WORKMANSHIP OF THE PRODUCT OR THE
COMPONENTS CONTAINED THEREIN; OR COMPLIANCE
OF THE PRODUCT WITH THE REQUIREMENTS OF ANY
LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING
THERETO. NOTHING CONTAINED IN THE INSTRUCTION
MANUAL SHALL BE CONSTRUED TO CREATE AN
EXPRESS OR IMPLIED WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE PRODUCT. IN
ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY
DAMAGES OF ANY KIND RESULTING FROM THE
PURCHASE OR USE OF THE PRODUCT OR ARISING
FROM THE BREACH OF THE EXPRESS WARRANTY,
INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR
BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES
OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF
REGISTRY SETTINGS, OR YOUR MODIFICATION OF
OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY
CAUSE YOUR DEVICE AND APPLICATIONS TO WORK
IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS
TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS
CUSTOM OS.
Samsung KNOX
Samsung Knox™ is Samsung’s security platform and
is a mark for a Samsung device tested for security with
enterprise use in mind. Additional licensing fee may be
required. For more information about Knox, please refer
to:
www.samsung.com/us/knox
. [030115]
Samsung Electronics America
(SEA), Inc
Address:
85 Challenger Road
Ridgefield Park,
New Jersey 07660
Phone:
1-800-SAMSUNG (726-7864)
Internet Address:
www.samsung.com
©
2015 Samsung Electronics America, Inc. Samsung is
a registered trademark of Samsung Electronics Co.,
Ltd.
Do you have questions about your Samsung Mobile
Device?
For 24 hour information and assistance, we offer a new
FAQ/ARS System (Automated Response System) at:
www.samsung.com/us/support
Table of Contents
Section 1: Health and Safety Information .. 3
Exposure to Radio Frequency (RF) Signals . . . . .3
Specific Absorption Rate (SAR) Certification
Information . . . . . . . . . . . . . . . . . . . . . . . . . .14
FCC Part 15 Information to User . . . . . . . . . . . .17
Commercial Mobile Alerting System (CMAS) . . .18
Samsung Mobile Products and Recycling . . . . .19
Smart Practices While Driving . . . . . . . . . . . . .22
Battery Use and Safety . . . . . . . . . . . . . . . . . . .24
UL Certified Travel Charger . . . . . . . . . . . . . . . .29
Display / Touch-Screen . . . . . . . . . . . . . . . . . .30
GPS & AGPS . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Emergency Calls . . . . . . . . . . . . . . . . . . . . . . .33
Care and Maintenance . . . . . . . . . . . . . . . . . . .34
Responsible Listening . . . . . . . . . . . . . . . . . . .36
Operating Environment . . . . . . . . . . . . . . . . . . .40
FCC Hearing Aid Compatibility (HAC)
Regulations for Wireless Devices . . . . . . . . .44
Restricting Children's Access to Your
Mobile Device . . . . . . . . . . . . . . . . . . . . . . . .48
FCC Notice and Cautions . . . . . . . . . . . . . . . . .49
Other Important Safety Information . . . . . . . . . .50
1
Section 2: Warranty Information ..............53
Standard Limited Warranty . . . . . . . . . . . . . . . 53
End User License Agreement for
Samsung Software . . . . . . . . . . . . . . . . . . . 63
Section 3: Samsung Product
Registration ................................................88
Index ...........................................................89
2
Section 1: Health and Safety Information
This section outlines the safety precautions associated
with using your phone. The terms “mobile device” or
“cell phone” are used in this section to refer to your
phone.
Read this information before using your mobile
device
.
™
This device is capable of operating in Wi-Fi
the 2.4 and 5 GHz bands. The FCC requires that
devices operating within 5.15-5.25 GHz may only be
used indoors, not outside, in order to avoid interference
with Mobile Satellite Services (MSS). Therefore, this
device is restricted from being used outdoors when
operating in frequencies between 5.15-5.25 GHz.
Exposure to Radio Frequency (RF) Signals
The U.S. Food and Drug Administration (FDA) has
published information for consumers relating to Radio
Frequency (RF) exposure from wireless phones. The
FDA publication includes the following information:
Health and Safety Information 3
mode in
Do cell phones pose a health hazard?
Many people are concerned that cell phone radiation
will cause cancer or other serious health hazards. The
weight of scientific evidence has not linked cell phones
with any health problems.
Cell phones emit low levels of Radio Frequency (RF)
energy. Over the past 15 years, scientists have
conducted hundreds of studies looking at the biological
effects of the radio frequency energy emitted by cell
phones. While some researchers have reported
biological changes associated with RF energy, these
studies have failed to be replicated. The majority of
studies published have failed to show an association
between exposure to radio frequency from a cell phone
and health problems.
The low levels of RF cell phones emit while in use are
in the microwave frequency range. They also emit RF at
substantially reduced time intervals when in the
stand-by mode. Whereas high levels of RF can produce
health effects (by heating tissue), exposure to low level
RF that does not produce heating effects causes no
known adverse health effects.
4
The biological effects of radio frequency energy should
not be confused with the effects from other types of
electromagnetic energy.
Very high levels of electromagnetic energy, such as is
found in X-rays and gamma rays, can ionize biological
tissues. Ionization is a process where electrons are
stripped away from their normal locations in atoms and
molecules. It can permanently damage biological
tissues including DNA, the genetic material.
The energy levels associated with radio frequency
energy, including both radio waves and microwaves,
are not great enough to cause ionization of atoms and
molecules. Therefore, RF energy is a type of
non-ionizing radiation. Other types of non-ionizing
radiation include visible light, infrared radiation (heat),
and other forms of electromagnetic radiation with
relatively low frequencies.
While RF energy does not ionize particles, large
amounts can increase body temperatures and cause
tissue damage. Two areas of the body, the eyes and the
testes, are particularly vulnerable to RF heating
because there is relatively little blood flow in them to
carry away excess heat.
Health and Safety Information 5
Research Results to Date: Is there a connection
between RF and certain health problems?
The results of most studies conducted to date say no.
In addition, attempts to replicate and confirm the few
studies that have shown a connection have failed.
The scientific community at large therefore believes
that the weight of scientific evidence does not show an
association between exposure to Radio Frequency (RF)
from cell phones and adverse health outcomes. Still the
scientific community has supported additional research
to address gaps in knowledge. Some of these studies
are described below.
Interphone Study
Interphone is a large international study designed to
determine whether cell phones increase the risk of
head and neck cancer. A report published in the
International Journal of Epidemiology (June, 2010)
compared cell phone usage for more than 5,000 people
with brain tumors (glioma and meningioma) and a
similar number of healthy controls.
Results of this study did NOT show that cell phones
caused brain cancer. In this study, most people had no
increased risk of brain cancer from using cell phones.
For people with the heaviest use of cell phones (an
6
average of more than ½ hour per day, every day, for
over 10 years) the study suggested a slight increase in
brain cancer. However, the authors determined that
biases and errors prevented any conclusions being
drawn from this data. Additional information about
Interphone can be found at
www.iarc.fr/en/media-centre/pr/2010/pdfs/pr200_E.pdf.
Interphone is the largest cell phone study to date, but it
did not answer all questions about cell phone safety.
Additional research is being conducted around the
world, and the FDA continues to monitor developments
in this field.
International Cohort Study on Mobile Phone
Users (COSMOS)
The COSMOS study aims to conduct long-term health
monitoring of a large group of people to determine if
there are any health issues linked to long-term
exposure to radio frequency energy from cell phone
use. The COSMOS study will follow approximately
300,000 adult cell phone users in Europe for 20 to 30
years. Additional information about the COSMOS study
can be found at
www.ukcosmos.org/index.html
Health and Safety Information 7
.
Risk of Brain Cancer from Exposure to Radio
Frequency Fields in Childhood and Adolescence
(MOBI-KIDS)
MOBI-KIDS is an international study investigating the
relationship between exposure to radio frequency
energy from communication technologies including cell
phones and brain cancer in young people. This is an
international multi-center study involving 14 European
and non-European countries. Additional information
about MOBI-KIDS can be found at
www.creal.cat/programes-recerca/en_projectes-creal/
view.php?ID=39.
Surveillance, Epidemiology, and End Results
(SEER) Program of the National Cancer Institute
The National Cancer Institute (NCI) actively follows
cancer statistics in the United States to detect any
change in rates of new cases for brain cancer. If cell
phones play a role in risk for brain cancer, rates should
go up, because heavy cell phone use has been
common for quite some time in the U.S. Between 1987
and 2005, the overall age-adjusted incidence of brain
cancer did not increase. Additional information about
SEER can be found at
http://seer.cancer.gov/
8
.
Cell Phone Industry Actions
Although the existing scientific data do not justify FDA
regulatory actions, the FDA has urged the cell phone
industry to take a number of steps, including the
following:
•
Support-needed research on possible biological effects of
RF for the type of signal emitted by cell phones;
•
Design cell phones in a way that minimizes any RF
exposure to the user; and
•
Cooperate in providing users of cell phones with the current
information on cell phone use and human health concerns.
The FDA also is working with voluntary
standard-setting bodies such as the Institute of
Electrical and Electronics Engineers (IEEE), the
International Commission on Non-Ionizing Radiation
Protection (ICNIRP), and others to assure that safety
standards continue to adequately protect the public.
Health and Safety Information 9
Reducing Exposure: Hands-Free Kits and
Other Accessories
Steps to Reduce Exposure to Radio Frequency
Energy
If there is a risk from being exposed to radio frequency
energy (RF) from cell phones - and at this point we do
not know that there is - it is probably very small. But, if
you are concerned about avoiding even potential risks,
you can take a few simple steps to minimize your RF
exposure.
•
Reduce the amount of time spent using your cell phone;
•
Use speaker mode or a headset to place more distance
between your head and the cell phone.
Hands-Free Kits
Hands-free kits may include audio or Bluetooth®
headsets and various types of body-worn accessories
such as belt-clips and holsters. Combinations of these
can be used to reduce RF energy absorption from cell
phones.
Headsets can substantially reduce exposure because
the phone is held away from the head in the user's
hand or in approved body-worn accessories. Cell
10
phones marketed in the U.S. are required to meet RF
exposure compliance requirements when used against
the head and against the body.
Because there are no known risks from exposure to RF
emissions from cell phones, there is no reason to
believe that hands-free kits reduce risks. Hands-free
kits can be used for convenience and comfort. They are
also required by law in many states if you want to use
your phone while driving.
Cell Phone Accessories that Claim to Shield the
Head from RF Radiation
Because there are no known risks from exposure to RF
emissions from cell phones, there is no reason to
believe that accessories which claim to shield the head
from those emissions reduce risks. Some products that
claim to shield the user from RF absorption use special
phone cases, while others involve nothing more than a
metallic accessory attached to the phone.
Studies have shown that these products generally do
not work as advertised. Unlike “hands-free” kits, these
so-called “shields” may interfere with proper operation
of the phone. The phone may be forced to boost its
power to compensate, leading to an increase in RF
absorption.
Health and Safety Information 11
Children and Cell Phones
The scientific evidence does not show a danger to any
users of cell phones from RF exposure, including
children and teenagers. The steps adults can take to
reduce RF exposure apply to children and teenagers as
well.
•
Reduce the amount of time spent on the cell phone;
•
Use speaker mode or a headset to place more distance
between the head and the cell phone.
Some groups sponsored by other national governments
have advised that children be discouraged from using
cell phones at all. For example, The Stewart Report
from the United Kingdom made such a
recommendation in December 2000. In this report, a
group of independent experts noted that no evidence
exists that using a cell phone causes brain tumors or
other ill effects. Their recommendation to limit cell
phone use by children was strictly precautionary; it was
not based on scientific evidence that any health hazard
exists.
Additional information on the safety of RF exposures
from various sources can be obtained from the
following organizations (updated 12/31/2014):
12
•
FCC RF Safety Program:
www.fcc.gov/encyclopedia/radio-frequency-safety
•
Environmental Protection Agency (EPA):
www.epa.gov/radtown/wireless-tech.html
•
Occupational Safety and Health Administration (OSHA):
www.osha.gov/SLTC/radiofrequencyradiation/
(Note: This web address is case sensitive.)
•
National Institute for Occupational Safety and Health
(NIOSH):
www.cdc.gov/niosh/
•
World Health Organization (WHO):
www.who.int/peh-emf/en/
•
International Commission on Non-Ionizing Radiation
Protection:
www.icnirp.de
•
Health Protection Agency:
www.hpa.org.uk/Topics/Radiation/
•
US Food and Drug Administration:
www.fda.gov/Radiation-EmittingProducts/
RadiationEmittingProductsandProcedures/
HomeBusinessandEntertainment/CellPhones/default.htm
Health and Safety Information 13
Specific Absorption Rate (SAR) Certification Information
Your wireless device is a radio transmitter and receiver.
It is designed and manufactured not to exceed the
exposure limits for Radio Frequency (RF) energy set by
the Federal Communications Commission (FCC) of the
U.S. Government.
These FCC RF exposure limits are derived from the
recommendations of two expert organizations: the
National Council on Radiation Protection and
Measurement (NCRP) and the Institute of Electrical and
Electronics Engineers (IEEE). In both cases, the
recommendations were developed by scientific and
engineering experts drawn from industry, government,
and academia after extensive reviews of the scientific
literature related to the biological effects of RF energy.
The RF exposure limit set by the FCC for wireless
mobile phones employs a unit of measurement known
as the Specific Absorption Rate (SAR). The SAR is a
measure of the rate of absorption of RF energy by the
human body expressed in units of watts per kilogram
(W/kg). The FCC requires wireless phones to comply
with a safety limit of 1.6 watts per kilogram (1.6 W/kg).
14
The FCC SAR limit incorporates a substantial margin of
safety to give additional protection to the public and to
account for any variations in measurements.
SAR tests are conducted using standard operating
positions accepted by the FCC with the phone
transmitting at its highest certified power level in all
tested frequency bands. Although the SAR is
determined at the highest certified power level, the
actual SAR level of the phone while operating can be
well below the maximum reported value. This is
because the phone is designed to operate at multiple
power levels so as to use only the power required to
reach the network. In general, the closer you are to a
wireless base station antenna, the lower the power
output of the device.
Before a new model device is available for sale to the
public, it must be tested and certified to the FCC that it
does not exceed the SAR limit established by the FCC.
Tests for each model phone are performed in positions
and locations (e.g. at the ear and worn on the body) as
required by the FCC. For body-worn operation, this
phone has been tested and meets FCC RF exposure
guidelines when used with an accessory that contains
no metal and that positions the mobile device a
minimum of 1.0 cm from the body.
Health and Safety Information 15
Use of other accessories may not ensure compliance
with FCC RF exposure guidelines. The FCC has granted
an Equipment Authorization for this mobile device with
all reported SAR levels evaluated as in compliance with
the FCC RF exposure guidelines.
This device has a FCC ID number: A3LSMN900R4
[Model Number: SM-N900R4] and the specific SAR
levels for this device can be found at the following FCC
website:
www.fcc.gov/oet/ea/
The SAR information for this device can also be found
on Samsung’s website:
www.samsung.com/sar
SAR information on this and other model devices can
be accessed online on the FCC's website through
http://transition.fcc.gov/oet/rfsafety/sar.html
information that pertains to a particular model, this site
uses the device FCC ID number which is usually printed
somewhere on the case of the device. Sometimes it
may be necessary to remove the battery pack to find
the number. Once you have the FCC ID number for a
particular device, follow the instructions on the website
and it should provide values for typical or maximum
SAR for a particular phone. Additional SAR information
16
.
.
. To find
can also be obtained at
www.fcc.gov/encyclopedia/specific-absorption-rate-sarcellular-telephones
.
FCC Part 15 Information to User
Pursuant to part 15.21 of the FCC Rules, you are
cautioned that changes or modifications not expressly
approved by Samsung could void your authority to
operate the device.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
Note: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications.
Health and Safety Information 17
However, there is no guarantee that interference will
not occur in a particular installation. If this equipment
does cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and
receiver.
•
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician
for help.
Commercial Mobile Alerting System (CMAS)
This device is designed to receive wireless emergency
alerts from the Commercial Mobile Alerting System
("CMAS"; which may also be known as the Personal
Localized Alerting Network ("PLAN")). If your wireless
provider has chosen to participate in CMAS/PLAN,
alerts are available while in the provider's coverage
area. If you travel outside your provider's coverage
18
area, wireless emergency alerts may not be available.
For more information, please contact your wireless
provider.
Samsung Mobile Products and Recycling
Samsung cares for the environment and encourages its
customers to recycle Samsung mobile devices and
genuine Samsung accessories.
Proper disposal of your mobile device and its battery is
not only important for safety, it benefits the
environment.
Batteries must be recycled or disposed of properly.
Note:
Dispose of unwanted electronics through an
approved recycler.
We've made it easy for you to recycle your old
Samsung mobile device by working with respected
take-back companies in every state in the country.
Note:
Most carriers will provide a take-back option for
products to be properly disposed when purchasing
new products.
Health and Safety Information 19
For battery recycling,
go to call2recycle.org
or call 1-800-822-8837.
Drop It Off
You can drop off your Samsung-branded mobile
device and batteries for recycling at one of our
numerous Samsung Recycling Direct (SM)
locations.
Note:
Samsung-branded devices and batteries will be
accepted at these locations for no fee.
To find the nearest recycling location, go to any of
the following:
•
www.samsung.com/recyclingdirect
or call
1-877-278-0799.
•
PLUG-IN to eCYCLING with EPA:
www.call2recycle.org/
20
Mail It In
The Samsung Mobile Take-Back Program will
provide Samsung customers with a free recycling
mailing label.
For more information, go to:
https://pages.samsung.com/recycling/index.jsp
follow the on-screen instructions or call
1-800-822-8837.
Follow local regulations regarding disposal of
mobile devices and batteries
Dispose of your mobile device and batteries in
accordance with local regulations. In some areas, the
disposal of these items in household or business trash
may be prohibited. Help us protect the environment recycle!
Warning!
Never dispose of batteries in a fire because
they may explode.
Health and Safety Information 21
and
Smart Practices While Driving
On the Road - Off the Phone
The primary responsibility of every driver is the safe
operation of his or her vehicle.
Responsible drivers understand that no secondary task
should be performed while driving whether it be eating,
drinking, talking to passengers, or talking on a mobile
phone - unless the driver has assessed the driving
conditions and is confident that the secondary task will
not interfere with their primary responsibility.
engage in any activity while driving a moving vehicle
which may cause you to take your eyes off the road or
become so absorbed in the activity that your ability to
concentrate on the act of driving becomes impaired
Samsung is committed to promoting responsible
driving and giving drivers the tools they need to
understand and address distractions.
Check the laws and regulations on the use of mobile
devices and their accessories in the areas where you
drive. Always obey them. The use of these devices may
be prohibited or restricted in certain areas. For example,
only hands-free use may be permitted in certain areas.
22
Do not
.
Before answering calls, consider your circumstances.
Let the call go to voicemail when driving conditions
require. Remember, driving comes first, not the call!
If you consider a call necessary and appropriate, follow
these tips:
•
Use a hands-free device;
•
Secure your phone within easy reach;
•
Place calls when you are not moving;
•
Plan calls when your car will be stationary;
•
Do not engage in stressful or emotional conversations;
•
Let the person with whom you are speaking know that you
are driving and will suspend the call if necessary;
•
Do not take notes or look up phone numbers while driving;
Notice regarding legal restrictions on mounting this
device in an automobile:
Laws in some states may prohibit mounting this device
on or near the windshield of an automobile. In other
states, the law may permit mounting this device only in
specific locations in the automobile. Be sure to consult
the state and local laws or ordinances where you drive
before mounting this device in an automobile. Failure to
comply with these restrictions could result in fines,
penalties, or other damages.
Health and Safety Information 23
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