Samsung SM-J500FN, SM-J500F, SM-J500DS Operating Instructions

SM-J500F

SM-J500F/DS

SM-J500F/DD SM-J500FN SM-J500H/DD SM-J700F/DS SM-J700H/DD

User Manual

SM-J500G/DS SM-J500Y SM-J700F/DD

SM-J500H/DS

SM-J700F

SM-J700H/DS

English. 06/2016. Rev.1.0

www.samsung.com

Table of Contents

Basics

4 Read me first

5 Package contents

6 Device layout

8 Battery

13 SIM or USIM card

17 Memory card (microSD card)

18 Turning the device on and off

19 Touchscreen

22 Home screen

28 Lock screen

29 Notification panel

31 Entering text

32 Screen capture

33 Opening apps

Applications

42 Installing or uninstalling apps

44 Phone

48 Contacts

50 Messages

53 Internet

55 Email

56 Camera

64 Gallery

66 S Planner

68 Voice Recorder

69 My Files

69 Memo

70 Clock

71 Calculator

33 Samsung account

35 Transferring data from your previous

device

37 Device and data management

40 Sharing features

41 Emergency mode

72 Radio

73 Google apps

Table of Contents

Settings

75 Introduction

75 Wi-Fi

77 Bluetooth

78 Flight mode

79 Mobile hotspot and tethering

80 Data usage

81 SIM card manager (dual SIM models)

81 Mobile networks

82 NFC and payment (NFC-enabled

models)

84 More connection settings

85 Smart Manager

87 Applications

87 Sounds and vibrations

92 Easy mode

92 Accessibility

93 Accounts

94 Backup and reset

94 Language and input

95 Battery

95 Storage

95 Accessories

96 Date and time

96 User manual

96 About device

Appendix

97 Troubleshooting

88 Notifications

88 Do not disturb

89 Display

89 Advanced features

90 Wallpaper

90 Themes

90 Home screen

90 Lock screen and security

91 Privacy

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•

You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

•

Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

•

Depending on the region, you can view the regulatory information on the device. To view

Apps

→

the information, tap

Settings

→

About device

→

Regulatory information

Basics

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Package contents

Check the product box for the following items:

•

Device

•

Battery

•

Quick start guide

•

The items supplied with the device and any available accessories may vary depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Basics

Speaker

Flash

Device layout

Flash

Front camera

Proximity/Light (SM-J500) sensor

Touchscreen

Home key

Recents key

Microphone

Multipurpose jack

GPS antenna (SM-J500)

GPS antenna (SM-J700)

Power key

Back key

Headset jack

Rear camera

Loud speaker

Back cover

Volume key

NFC antenna (NFC-enabled models)

Main antenna

Basics

Keys

•

Connectivity problems and battery drain may occur in the following situations:

–

If you attach metallic stickers on the antenna area of the device

–

If you attach a device cover made with metallic material to the device

–

If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection

•

Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•

Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.

Key Function

•

Press and hold to turn the device on or off.

Power

•

Press to turn on or lock the screen.

Recents

Home

Back

Volume

•

Tap to open the list of recent apps.

•

Press to turn on the screen while the screen is locked.

•

Press to return to the Home screen.

•

Press and hold to launch

•

Tap to return to the previous screen.

•

Press to adjust the device volume.

Google

Basics

Battery

Installing the battery

Remove the back cover.

Be careful not to damage your fingernails when you remove the back cover.

Do not bend or twist the back cover excessively. Doing so may damage the cover.

Insert the battery with the battery’s gold-coloured contacts properly aligned with the

device’s contacts.

Basics

Replace the back cover.

Removing the battery

Remove the back cover.

Pull out the battery.

Basics

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable

into the multipurpose jack.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

Plug the USB power adaptor into an electric socket.

Basics

After fully charging, disconnect the device from the charger. First unplug the charger

from the device, and then unplug it from the electric socket.

Do not remove the battery before removing the charger. This may damage the device.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Viewing the remaining charging time

While charging, open the Home screen and tap

The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.

Apps

→

Settings

→

Battery

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

Optimise the device using the Smart manager.

•

When you are not using the device, switch to sleep mode by pressing the Power key.

•

Activate power saving mode.

•

Close unnecessary apps.

•

Deactivate the Bluetooth feature when not in use.

•

Deactivate the Wi-Fi feature when not in use.

•

Deactivate auto-syncing of apps that need to be synced, such as emails.

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Decrease the backlight time.

•

Decrease the screen brightness.

Basics

Battery charging tips and precautions

•

When the battery power is low, the battery icon appears empty.

•

If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

•

If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

•

Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.

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The device can be used while it is charging, but it may take longer to fully charge the battery.

•

If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

•

While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

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If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Power saving mode

Save the battery power by limiting the device’s functions.

On the Home screen, tap the switch to activate it.

To automatically activate power saving mode when the remaining battery power reaches the preset level, tap

Start power saving

Apps

→

Settings

and select an option.

→

Battery

→

Power saving mode

, and then tap

Basics

Ultra power saving mode

Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following:

•

Restricts the available apps to essential and selected apps only.

•

Deactivates the mobile data connection when the screen turns off.

•

Deactivates the Wi-Fi and Bluetooth features.

On the Home screen, tap then tap the switch to activate it.

To deactivate ultra power saving mode, tap

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

Apps

→

Settings

→

Battery

→

Ultra power saving mode

→

Disable Ultra power saving mode

SIM or USIM card

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

, and

•

Only microSIM cards work with the device.

•

Dual SIM models: In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.

•

Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

Remove the back cover and battery.

Basics

►

Single SIM models: Insert the SIM or USIM card with the gold-coloured contacts

facing downwards.

►

Dual SIM models: Insert the SIM or USIM card with the gold-coloured contacts facing

downwards.

Insert the primary SIM or USIM card into SIM card slot 1 ( USIM card into SIM card slot 2 (

Do not insert a memory card into the SIM card slot. If a memory card happens to be lodged in the SIM card slot, take the device to a Samsung Service Centre to remove the memory card.

2 ).

1 ) and the secondary SIM or

Replace the battery and back cover.

Basics

Removing the SIM or USIM card

Remove the back cover and battery.

Pull out the SIM or USIM card.

►

Single SIM models:

►

Dual SIM models:

Basics

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

Activating SIM or USIM cards

On the Home screen, tap and tap the switch to activate it.

Apps

→

Settings

→

SIM card manager

. Select a SIM or USIM card

Customising SIM or USIM cards

On the Home screen, tap card to access the following options:

•

Icon

: Change the icon of the SIM or USIM card.

•

Name

•

Network mode

: Change the display name of the SIM or USIM card.

Apps

→

Settings

: Select a network type to use with the SIM or USIM card.

→

SIM card manager

and select a SIM or USIM

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to specific cards.

On the Home screen, tap preferences for your cards in

Apps

→

Settings

Preferred SIM card

→

SIM card manager

and set the feature

Basics

Memory card (microSD card)

Installing a memory card

Your device accepts memory cards with maximum capacities of 128 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device.

•

Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.

•

Use caution to insert the memory card right-side up.

•

The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device asks to reformat the memory card.

•

Frequent writing and erasing of data shortens the lifespan of memory cards.

•

When inserting a memory card into the device, the memory card’s file directory appears in the

Remove the back cover and battery.

Insert a memory card with the gold-coloured contacts facing downwards.

My Files

→

SD card

folder.

Replace the battery and back cover.

Basics

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

On the Home screen, tap

Remove the back cover and battery.

Pull out the memory card.

Replace the battery and back cover.

Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

Apps

→

Settings

→

Storage

→

SD card

→

Unmount

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

On the Home screen, tap

Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

Apps

→

Settings

→

Storage

→

SD card

→

Format

→

FORMAT

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap

•

If your device is frozen and unresponsive, press and hold the Power key and the Volume key down simultaneously for more than 7 seconds to restart it.

•

Follow all posted warnings and directions from authorised personnel in areas

Power off

where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Basics

Touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

•

To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•

The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.

•

Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.

•

It is recommended to use fingers when you use the touchscreen.

Tapping

To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger.

Tapping and holding

Tap and hold an item or the screen for more than 2 seconds to access available options.

Basics

Dragging

To move an item, tap and hold it and drag it to the target position.

Double-tapping

Double-tap on a webpage or image to zoom in. Double-tap again to return.

Basics

Swiping

Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.

Spreading and pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Basics

Home screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.

To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen.

The Home screen may appear differently depending on the region or service provider.

A widget

An app

Favourite apps

A folder

Screen indicators

Apps screen icon

Home screen options

On the Home screen, tap Alternatively, on the Home screen, tap and hold an empty area. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.

•

Wallpapers

: Change the wallpaper settings for the Home screen and the locked screen.

Apps

→

Settings

→

Home screen

to access the available options.

Basics

•

Widgets

app functions to provide information and convenient access on your Home screen.

•

Themes

and wallpapers, will change depending on the selected theme.

•

Screen grid

and the Apps screen.

: Add widgets to the Home screen. Widgets are small apps that launch specific

: Change the device’s theme. Visual elements of interface, such as colours, icons,

: Change the size of the grid to display more or less items on the Home screen

Adding items

Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen.

To add widgets, tap and hold an empty area on the Home screen, tap widget, and then drag it to the Home screen.

Widgets

, tap and hold a

Moving items

Tap and hold an item on the Home screen, and then drag it to a new location.

You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.

To move the item to another panel, drag it to the side of the screen.

To move an item more easily, tap and hold an item, and drag it to screen. The item will move to the panel at the top of the screen. Swipe to the left or right to move to another panel and drag the item to a new location.

Move apps

at the top of the

Basics

Removing items

Tap and hold an item, and then drag it to

Remove

at the top of the screen.

Creating folders

Create folders and gather similar applications to quickly access and launch apps.

On the Home screen, tap and hold an app, and then drag it over another app.

Drop the app when a folder frame appears around the apps.

A new folder containing the selected apps will be created.

Tap

To move apps from a folder to the Home screen, tap the folder, and then drag an app to the Home screen.

To delete apps in a folder, tap the folder, and then drag the app you want to delete to

Remove

Enter folder name

To change the folder colour, tap

To add more apps to the folder, tap an app by dragging it to the folder on the Home screen.

at the top of the screen.

and enter a folder name.

, tick the apps, and then tap

ADD

. You can also add

Basics

Managing panels

On the Home screen, tap and hold an empty area to add, move, or remove a panel.

To add a panel, swipe to the left, and then tap

To move a panel, tap and hold a panel preview, and then drag it to a new location.

To remove a panel, tap and hold a panel preview, and then drag it to the screen.

To set a panel as the main Home screen, tap

Remove

at the top of

Apps screen

The Apps screen displays icons for all apps, including newly installed apps.

On the Home screen, tap left or right, or select a screen indicator at the bottom of the screen.

Moving items

This feature may not be available depending on the region or service provider.

Apps

to open the Apps screen. To view other panels, swipe to the

EDIT

On the Apps screen, tap

To move the item to another panel, drag it to the side of the screen.

. Tap and hold an item and drag it to a new location.

Creating folders

Create folders and gather similar applications to quickly access and launch apps you want.

This feature may not be available depending on the region or service provider.

On the Apps screen, tap

Tap and hold an app, and then drag it over another app.

EDIT

Basics

Drop the app when a folder frame appears around the apps.

A new folder containing the selected apps will be created.

Tap

To delete a folder, select a folder with be relocated to the Apps screen.

Enter folder name

To change the folder colour, tap

To add more apps to the folder, tap an app by dragging it to the folder on the Apps screen.

and enter a folder name.

, tick the apps, and then tap

. Only the folder will be deleted. The folder’s apps will

Rearranging items

You can rearrange items in alphabetical order on the Apps screen.

On the Apps screen, tap

A-Z

→

SAVE

Searching for items

You can search for items on the Apps screen.

On the Apps screen, tap

and enter characters. The device will search for and display

ADD

. You can also add

the items containing the characters you entered.

Basics

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.

The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.

Icon Meaning

No signal

Signal strength

Currently accessing SIM or USIM card (dual SIM models)

Roaming (outside of normal service area)

GPRS network connected

EDGE network connected

UMTS network connected

HSDPA network connected

HSPA+ network connected

LTE network connected (LTE-enabled models)

Wi-Fi connected

Bluetooth feature activated

GPS activated

Call in progress

Missed call

New text or multimedia message

Alarm activated

Mute mode activated

Vibration mode activated

Flight mode activated

Error occurred or caution required

Battery power level

Basics

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.

The screen is locked with

Press the Power key or the Home key and swipe in any direction to unlock the screen.

To change the screen lock method, on the Apps screen, tap

→

security

When you set a pattern, PIN, or password for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it.

Screen lock type

Swipe

, the default screen lock method.

, and then select a method.

Settings

→

Lock screen and

•

Swipe

•

Pattern

•

: Enter a PIN with at least four numbers to unlock the screen.

•

Password

the screen.

•

None

If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it.

: Swipe in any direction on the screen to unlock it.

: Draw a pattern with four or more dots to unlock the screen.

: Enter a password with at least four characters, numbers, or symbols to unlock

: Do not set a screen lock method.

Basics

Launch Settings.

Notification panel

Using the notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.

You can use the following functions on the notification panel.

►

Single SIM models:

Quick setting buttons

Adjust the brightness.

Tap a notification and perform

various actions.

Access the notification settings.

View more quick setting buttons.

Maximise brightness for better visibility in bright conditions.

Clear all notifications.

Basics

Launch Settings.

►

Dual SIM models:

Quick setting buttons

View more quick setting buttons.

Adjust the brightness.

SIM and USIM card feature

preferences. Tap to access the

SIM card manager.

Access the notification settings. Clear all notifications.

Maximise brightness for better visibility in bright conditions.

Tap a notification and perform various actions.

Using quick setting buttons

Tap quick setting buttons to activate some features. Swipe to the left or right on the buttons area, or tap

to view more buttons. To view more detailed settings, tap and hold a button.

To rearrange buttons, tap

→

EDIT

, tap and hold a button, and then drag it to another

location.

S Finder

Search for a wide variety of content with a keyword.

This feature may not be supported by some devices.

Searching for content on the device

Open the notification panel and tap →

Enter a keyword in the search field or tap

To get more refined results, tap

Filter

under the search field, and then select filter details.

S Finder

and say a keyword.

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