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User Guide
[UG template version 15b]
[Boost-Samsung-J320P-UM-EN-122315-FINAL]
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Table of Contents
Introduction ...................................................................................................................................................1
Get Star
Basic Ope
About the User Guide ...........................................................................................................................1
Get Support from Boost Zone
ted
....................................................................................................................................................3
Parts and Func
Set Up Your Phone...............................................................................................................................5
Turn You
Use the Touchs
Activation and S
Comple
Basics..................................................................................................................................................15
r Phone On and Off
te the Setup Screens
rations
Home Scr
Phone Settin
Portrait and Land
.........................................................................................................................................15
...............................................................................................................1
tions
..............................................................................................................................3
................................................................................................................6
creen
............................................................................................................................8
ervice
........................................................................................................................12
..............................................................................................................12
een and Applications (Apps) List
gs Menu
..................................................................................................................16
scape Screen Orientation
................................................................................15
................................................................................16
Capture
Applications
Launch Applica
Apps List .....................................................................................................................................18
Phone Number ....................................................................................................................................22
Airplane Mode.....................................................................................................................................23
Enter Tex
Samsung Ke
Google V
Tips for
Google A
Create a Google Account............................................................................................................27
Sign In to Your Google Account .................................................................................................34
Google Play Store
Find and Install an App...............................................................................................................39
Requ
Screenshots
.........................................................................................................................................17
............................................................................................................................................25
t
yboard
oice Typing
Editing Text
ccount...................................................................................................................................27
...............................................................................................................................38
est a Refund for a Paid App
..................................................................................................................17
....................................................................................................................17
tions
....................................................................................................................25
...................................................................................................................26
....................................................................................................................27
...............................................................................................40
Update
TOC i
an App
............................................................................................................................40
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Uninstall an App..........................................................................................................................42
Get Help with Google Play..........................................................................................................43
Lock and Unlock Your Screen
ate Your Phone
Upd
ate Your Phone Software
Upd
Upd
ate Your Profile
Upd
ate Your PRL........................................................................................................................49
Your Phone Interface..................................................................................................................................51
Home Screen Basics...........................................................................................................................51
Home Screen Layout..................................................................................................................51
Extended Home Screens
Status Bar an
Status Bar ...................................................................................................................................53
Notif
Customize t
Cha
d Notification Panel
ication Panel
he Home Screen
nge the Wallpaper
............................................................................................................44
.............................................................................................................................46
.....................................................................................................46
.....................................................................................................................48
............................................................................................................52
.......................................................................................................53
........................................................................................................................56
..............................................................................................................58
................................................................................................................59
Phone App
Place and A
Optional Se
Add Shor
Add Widget
Add Folde
..................................................................................................................................................63
Call U
Call
Answer Pho
In-Ca
Place a Call f
Call
Voicemail S
Visual Voi
Set Up V
Revi
tcuts to the Home Screen
s to the Home Screen
rs to the Home Screen
nswer Calls
sing the Phone Dialer
Emergency Numbers
ne Calls
ll Screen Layout and Options
from Call Logs
rvices
etup
cemail
isual Voicemail
ew Visual Voicemail
......................................................................................................................63
........................................................................................................63
...........................................................................................................65
....................................................................................................................66
rom Contacts
......................................................................................................................72
................................................................................................................................74
..........................................................................................................................75
..........................................................................................................................75
.........................................................................................................70
..............................................................................................................76
.............................................................................................................77
............................................................................................60
..............................................................................................60
...............................................................................................61
.............................................................................................69
Listen
to Multiple Voicemail Messages .......................................................................................78
Visual Voicemail Options............................................................................................................79
Configure Visual Voicemail Settings
TOC ii
...........................................................................................80
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Caller ID Blocking .......................................................................................................................83
Call Waiting.................................................................................................................................83
Conference Calling
Call Fo
Phone Settings
Contacts......................................................................................................................................................92
Messaging and I
Contacts
Add a Contact .....................................................................................................................................93
View Contacts.....................................................................................................................................97
Edit a Contact ......................................................................................................................................98
Delete a Contact
Share a Cont
Import
Back Up C
Contacts
rwarding
Screen Layout......................................................................................................................92
act
Contacts
Settings
.................................................................................................................................102
ontacts
nternet
.....................................................................................................................84
...........................................................................................................................86
............................................................................................................................87
...............................................................................................................................100
................................................................................................................................101
.............................................................................................................................104
..............................................................................................................................105
.............................................................................................................................107
Text and Multim
Send a Text M
Send a Multimedia Me
Save and Resu
New Messag
Manage Messag
Messages S
Gmail.................................................................................................................................................117
Create
Check Re
Use Gmail Labels......................................................................................................................121
Archive G
Mute Gmail Thr
Delete Gm
Search Gmail
Repor
edia Messaging
essage
me a Draft Message
es Notification
e Conversations
ettings
....................................................................................................................115
and Send a Gmail Message
ceived Gmail Messages
mail Threads
eads
ail Threads
Messages
t Spam Gmail
..................................................................................................................126
.......................................................................................................107
...............................................................................................................107
ssage (MMS)
.......................................................................................................112
.............................................................................................................122
.................................................................................................................123
...............................................................................................................124
...........................................................................................................125
.........................................................................................108
.........................................................................................111
.............................................................................................112
..........................................................................................117
............................................................................................119
Add Another Goog
Switching Between Gmail Accounts.........................................................................................129
Gmail Settings
TOC iii
le (Gmail) Account ......................................................................................127
...........................................................................................................................131
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Email.................................................................................................................................................132
Set Up an Email Account..........................................................................................................132
Add an Email Account
Add an Exchange
Compose an
Open Email Messages..............................................................................................................140
Delete an E
Manage Your Email Inbox.........................................................................................................144
Exchange ActiveSync Email Features......................................................................................145
Email Settings...........................................................................................................................147
Browser
.............................................................................................................................................150
Use the Browser.......................................................................................................................151
Add a Bookm
View Browser His
Open N
Browser Settings.......................................................................................................................156
ew Browser Tab............................................................................................................154
ActiveSync Account
d Send Email
mail Account...........................................................................................................142
ark
.......................................................................................................................151
tory
...............................................................................................................133
.....................................................................................136
........................................................................................................138
................................................................................................................153
Chrome Br
Camera a
Camera Ov
Take Pictures and Record Videos
View Pictures and Videos Us
Edit Pictures......................................................................................................................................167
Share Pictures and Videos ...............................................................................................................173
owser
...............................................................................................................................157
nd Video
Take a Picture...........................................................................................................................160
Record Videos
Shooting Modes........................................................................................................................162
Rotate a Pict
Crop a Picture...........................................................................................................................168
Photo Editor..............................................................................................................................170
Collage
Send Pictures or V
Send a Picture or Video by
....................................................................................................................................159
erview
.............................................................................................................................159
....................................................................................................160
..........................................................................................................................161
ing Gallery
........................................................................................................................167
ure
......................................................................................................................................171
ideos by Email or Gmail
Multimedia Message
..........................................................................................163
..............................................................................174
.....................................................................175
Send Pictures or Videos U
Share Videos on YouTube........................................................................................................178
Camera Options and Settings
TOC iv
sing Bluetooth.................................................................................177
...........................................................................................................179
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Switch Cameras........................................................................................................................179
Set Camera Options .................................................................................................................180
Apps and Features
1Weather ...........................................................................................................................................182
...................................................................................................................................................182
airG
Boost 411..........................................................................................................................................182
Boost Music
Boost Wallet......................................................................................................................................182
Boost Zone........................................................................................................................................183
boostTV .............................................................................................................................................183
Calculator
Calendar ............................................................................................................................................184
Add an Event
View Calendar Events...............................................................................................................187
Share Cale
Sync Cale
....................................................................................................................................182
.......................................................................................................................................182
..........................................................................................................................................183
to the Calendar
ndar Events
ndars
.........................................................................................................................190
...................................................................................................185
.............................................................................................................188
Synchronize an Exchange ActiveSync Calendar......................................................................192
Calenda
CallWatch..........................................................................................................................................194
Clock
.................................................................................................................................................194
Set A
World Clock
Stopwatch.................................................................................................................................198
Timer.........................................................................................................................................199
Facebook..........................................................................................................................................199
Gadget Guardian
Galaxy Apps......................................................................................................................................200
Gallery...............................................................................................................................................200
Google Ha
Google Maps .....................................................................................................................................203
Google P
Google P
r Settings
larms
.................................................................................................................................196
ngouts
lay Movies & TV
lay Music
.....................................................................................................................192
...............................................................................................................................197
...............................................................................................................................200
..............................................................................................................................202
.................................................................................................................205
............................................................................................................................206
Google S
TOC v
earch..................................................................................................................................208
Use Google Search...................................................................................................................209
Use Google Voice Search
.........................................................................................................210
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Instagram..........................................................................................................................................211
Memo................................................................................................................................................211
Messaging Plus
Messenger ........................................................................................................................................212
Microsoft E
Microsoft OneDr
Microsoft OneNo
Microsoft PowerPoint........................................................................................................................213
Microsoft Word ..................................................................................................................................213
My Files .............................................................................................................................................214
NextRadio
Pages Mana
Samsung Milk Mu
Uber ..................................................................................................................................................215
Video
Voice Recorder.................................................................................................................................216
.................................................................................................................................212
..................................................................................................................................213
xcel
...........................................................................................................................213
ive
te............................................................................................................................213
.........................................................................................................................................214
ger
.................................................................................................................................214
sic
.........................................................................................................................215
.................................................................................................................................................215
YouTube............................................................................................................................................218
ctivity
Conne
Transfer Files B
Wi-Fi
Bluetooth...........................................................................................................................................227
Settings .....................................................................................................................................................236
...............................................................................................................................................219
etween Your Phone and a Computer
..................................................................................................................................................220
Turn Wi-Fi On and Connect to a Wireless Network ..................................................................221
Wi-Fi Set
Disconnect Wi-Fi.......................................................................................................................224
Wi-Fi Dir
Bluetooth Informatio
Enable Bluetooth.......................................................................................................................227
Pair Bluetooth Devices..............................................................................................................229
Conne
Share Information U
Receiving Data Us
tings
............................................................................................................................222
ect
...............................................................................................................................225
................................................................................................................227
n
ct to a Paired Bluetooth Device
sing Bluetooth
ing Bluetooth
......................................................................................231
...........................................................................................232
...............................................................................................234
......................................................................219
Basic Sett
Wi-Fi Settings Menu..........................................................................................................................239
Bluetooth Settings
TOC vi
ings ...................................................................................................................................236
.............................................................................................................................242
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Hotspot Settings................................................................................................................................243
Airplane Mode...................................................................................................................................247
Data Usage Settings
Mobile N
More Co
Sounds and Notifications Settings ....................................................................................................263
etworks Settings
nnection Settings.................................................................................................................251
Tethering S
Printing
Virtual Private Networks (VPN).................................................................................................256
Default Messaging App Settings...............................................................................................262
Sound Mode
Volume......................................................................................................................................265
Ringto
Vibrations..................................................................................................................................268
Sound Quality
ications
Notif
.........................................................................................................................248
.................................................................................................................250
ettings
......................................................................................................................................253
nes and Sounds
.....................................................................................................................251
..............................................................................................................................264
..............................................................................................................266
and Effects
...............................................................................................................................270
........................................................................................................269
Display Set
Motions an
Applications Settings.........................................................................................................................273
Wallpaper
Themes.............................................................................................................................................277
Lock Scree
Privac
Easy Mode........................................................................................................................................295
tings
................................................................................................................................271
d Gestures
Application M
Default
Lock Scree
Screen Lock
Disable the S
Devi
Location S
Rep
Applications
..........................................................................................................................................276
n and Security Settings
ce Security
..............................................................................................................................................290
y
ettings
ort Diagnostic Info
.......................................................................................................................273
anager
n and Security Overview
..............................................................................................................................279
creen Lock
.................................................................................................................273
..................................................................................................................275
...................................................................................................278
.........................................................................................278
...........................................................................................................287
.........................................................................................................................288
......................................................................................................................291
..............................................................................................................294
Acce
ssibility Settings.........................................................................................................................298
Vision Accessibility Settings......................................................................................................299
Hearing Accessibility Settings
TOC vii
...................................................................................................301
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Dexterity and Interaction Settings.............................................................................................302
Configure Other Accessibility Settings......................................................................................304
Add Accounts
Backup and Reset.............................................................................................................................307
Factory
Language and I
Battery Set
Power Saving Mode..................................................................................................................316
Ultra Power Saving Mode.........................................................................................................318
Storage Settings................................................................................................................................319
microSD Card
Date an
Activate This Device..........................................................................................................................323
System Upda
About Devi
For Assistan
ce
....................................................................................................................................305
Data Reset
nput Settings
tings.................................................................................................................................315
d Time Settings
te
..................................................................................................................................324
ce
.....................................................................................................................................325
..........................................................................................................................................328
...................................................................................................................309
............................................................................................................312
...........................................................................................................................320
....................................................................................................................322
Boost Account
Manage Your
Re-Boo
Samsung KN
Legal Infor
Disclaimer of Warra
Intellectual
Copyright
Index..........................................................................................................................................................332
Information and Help
Account
...................................................................................................................................329
st
OX
................................................................................................................................329
mation
..............................................................................................................................329
Property
Information
..............................................................................................................328
nties; Exclusion of Liability ........................................................................330
..................................................................................................................330
................................................................................................................331
................................................................................................328
TOC
viii
Page 10
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new Samsung Galaxy® J3 (2016). The following topics explain how best to
use this guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone
thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing the
Home key. Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are
simplified for description purposes and may differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.”
Get Support from Boost Zone
Access support for your phone and service through the preloaded Boost Zone app.
Introduction 1
Page 11
1. From home, tap Apps
2. From the Boost Zone main page, tap My Account.
> Boost Zone .
3. Tap a topic to view its contents.
Introduction 2
Page 12
Part
Description
Earpiece
Listen to calls and automated prompts when using the phone.
Proximity sensors
Front camera
Get Started
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Phone Layout
The following illustration outlines your phone’s primary external features and buttons.
Front View
Detect when objects are close to the screen. For example, when you
hold the phone to your ear while on a phone call, the sensors
temporarily lock the screen to prevent accidental screen touches.
Takes pictures and records videos while facing the screen, and allows
you to video conference.
Get Started 3
Page 13
Part
Description
Power/Lock key
Back key
Home key
Returns you to the home screen.
Recent Apps key
Access recently used apps.
Touchscreen
Display information needed to operate your phone, such as the call
status, the Contacts list, and the date and time. Also provides one-tap
access to all of your features and applications.
Volume key
Adjust the ringtone or media volume or adjust the voice volume during
a call.
Part
Description
Microphone
Turn the phone or screen on or off, enable Airplane mode, or Restart
the phone.
Return you to the previous screen, or close a dialog box, options
menu, the notification panel, or the keyboard.
Rear View
Transmit your voice for phone calls or record your voice or ambient
sounds for voice recordings and videos. There are two microphones,
one on the top and one on the bottom.
Get Started 4
Page 14
Part
Description
Headset jack
Plug in a headset for convenient, hands-free conversations.
Speaker
Rear camera
Take pictures and videos.
USB charger/accessory port
Connect the phone to the charger using a USB cable.
Flash
Play ringtones and sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.
Help illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Caution! Inserting an accessory into the incorrect jack may damage the phone.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Note: It is recommended you fully charge the battery before using your device for the first time.
1. Install the battery.
Using the slot provided, gently lift the cover off the phone.
Insert the battery, aligning the gold contacts on the battery with the gold contacts on the
phone, and gently press the battery into place.
Insert an optional SD card, see microSD card
Replace the back cover, making sure all t
around the cover.
Warning
Get Started 5
: Do not bend or twist the back cover excessively. Doing so may damage the cover.
2. Plug the USB cable into the USB charger/accessory port on the bottom of the phone.
for more information.
he tabs are secure and that there are no gaps
Page 15
3. Plug the other end of the USB cable into the charging head, and then plug the charging head into
an electrical outlet to charge your battery. Fully charging a battery may take several hours.
Note: Your phone’s battery should have enough charge to turn the phone on and find a signal, run the
setup application, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
Caution: Use only Samsung-approved charging devices and batteries. Samsung accessories are
designed to maximize battery life. Using other accessories may invalidate your warranty and may cause
damage.
Caution: Failure to unplug the wall charger before you remove the battery may cause damage to the
device.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Press and hold the Power/Lock key to turn the phone on.
4.
If your phone is activated, it will turn on, search for network service, and begin the setup
application.
5.
If your phone is not yet activated, see Activation and Service
for mor
e information.
Get Started 6
Page 16
Turn Your Phone On
■ Press and hold the Power/Lock key.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen Screen Lock
lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens
If your phone is not yet activated, see Activation and Service
for details.
and
for inf
Turn Your Phone Off
1. Press and hold the Power/Lock key to open the phone options menu.
ormation about using the screen
r more infor
fo
mation.
Get Started 7
Page 17
2. Tap Power off > Po
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Tip: If your devi
simultaneously for more than seven seconds to restart the device.
ce is not responding, press and hold both the Power/Lock key and Volume down key
wer off to turn the phone off.
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap or Touch
When you want to type using the keyboard, select items such as application and settings icons, or press
buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Get Started 8
Page 18
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.
Get Started 9
Page 19
Flick
Flicking the screen is similar to swiping, except that you need to move your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard. See Enter Text
for more details.
Get Started 10
Page 20
Note: Auto rotate must be enabled for the screen orientation to automatically change. To enable screen
rotation, slide your finger down from the status bar to display the notification panel, and then tap Auto
rotate to enable the option.
Pinch and Spread
Pinch the screen by moving two fingers inward to zoom out, or spread by moving two fingers outward to
zoom in.
Get Started 11
Page 21
Activation and Service
Before using your phone, you must set up your service with Boost Mobile. You will need your phone’s
serial number (MEID), printed on a sticker inside the battery compartment.
For more information about your Boost Mobile account, see Boost Account Information and Help
.
Create Your Account and Pick Your Plan
Set up your Boost Mobile account.
1. From your computer, visit boostmobile.com/activate
2. Choose
When prompted, enter the serial number (MEID) printed on the sticker located on the back of
3.
your phone in the battery compartment. This number can also be found on the bottom panel of
the phone's package.
Follow the prompts to choos
4.
5. Follow the activation instructions below and you
Note: You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from any other
phone.
an activation option and click Next.
.
e your plan and select a payment method.
will be able to start using your phone.
Activate Your Phone
After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to
activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to
turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn
on the new device and the programming information will be pushed to your device automatically.
You can also start the activation process manually.
■ From home, tap Apps
>
Settings
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your
Boost account.
1. At the Welcome screen, choose options, and then tap
Language: Choose the default language for your phone’s operation.
>
Activate this device .
to begin setup:
Get Star
Accessibility: Co
are visually impaired or hard of hearing.
ted 12
nfigure settings to improve the accessibility of your phone’s features if you
Page 22
Emergency call: Make an emergency call.
2. Follow the prompts to complete setup for each topic. Tap Next, or the right arrow, to move
through the steps. You can skip options to continue to the next one. During setup, you may see
the following options:
Note: Screens may vary based on the activation status of your phone.
Wi-Fi: By default, your phone prompts you to use Wi-Fi when accessing data services. Tap a
Wi-Fi access
to the wireless network.
Terms and conditions: Read the End User License Agreement (EULA) and then tap Agree
point to connect to it, or you can continue setup using your phone’s connection
to confirm that you understand and agree to the terms and conditions. If you do not agree to
the EULA, you cannot continue with setup.
•
If you consent to provide diagnostic and usage data to Samsung, tap the check box.
Ha
nds Free Activation: Automatically connect to the network and set up voice and data
services.
•
•
Add
Af
ter Hands Free Activation completes, tap OK
You may see a message indicating your phone needs to restart. Tap OK again and wait
for your phone to restart.
your account (Google): Your phone uses your Google Account to provide access to
to
continue.
many features and apps. Complete the steps to sign in to your current Google Account, or
sign up for a new Google Account right from your phone. You can also skip signing in to your
Google Account, or sign in later.
Get
Started
• To sign in to an existing Google Account, you will need your account name (Gmail
address) and password.
For both new and existing accounts, you will need to review and accept the Terms of
•
Service and Privacy Policy by tapping Accept when prompted.
te & time: Configure your time zone, date, and time, if necessary.
Da
Na
me: Enter your First and Last name, to personalize Google features and apps.
Protec
your permission.
Google
and Communication options.
Sam
t your phone: Set up a screen lock to prevent others from using the phone without
services: Select Google service preferences, including Backup & Restore, Location
sung account: Some apps and features use your Samsung account. You can sign in to
your Samsung account, or follow the prompts to create a new account.
•
To sign in t
Terms and Conditions by tapping Agree
o or set up a Samsung account, you will have to review and agree to the
wh
en prompted.
13
Page 23
Easy mode: Easy
mode offers a simpler home screen layout, with larger text and icons. Tap
ON/OFF to turn on Easy mode. You can also choose Easy mode from Settings at any time.
3.
Tap Finish to complete setup.
Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps list or through Settings.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps
from the Google Play store app, you must link your phone to a Google Account.
Get Started 14
Page 24
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Home Screen and Applications (Apps) List
Most of your phone’s operations originate from the home screen or the apps list.
1. From a
2.
Tap Apps
ny screen, press the Home
to display the apps list.
key
to display the home screen.
For information about using the home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, keys, and other items to open or activate the assigned function.
■ Tap the Back key to return to the previous screen.
Recent Applications
You can display a list of recently used applications using the Recent Apps key.
Basic Operations 15
Page 25
■ Tap the Recent Apps key to view a list of recently used applications.
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■ From home, tap Apps
– or –
> Settings .
Drag the notification panel down and tap Settings .
The Settings menu displays.
For more information, see Settings.
Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.
Basic Operations 16
Page 26
Turn Screen Rotation On or Off
1. Open the notification panel by dragging down from the top of the screen.
2. Tap Screen rotation to turn the option on or off.
You may need to scroll left or right to see the Auto rotate option.
If the Screen
Not all screens will adjus
rotation option is not available, tap Edit
t for landscape orientation.
to display the f
Capture Screenshots
You can use
■ Press and hold the Power/Lock key and Home key at the same t
your phone’s Power/Lock key and Home key to capture screenshots.
the current screen.
The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, tap
Apps
>
Gallery .
Applications
ull options list.
ime to capture a screenshot of
The following topics describe how to access the applications (apps) list and launch apps on your phone.
Launch Applications
All installed apps can be accessed and launched from the apps list.
Basic Operations 17
Page 27
App
Function/Service
1Weather
airG
Boost 411
1. From home, tap Apps .
The apps list opens.
2. Tap an app icon to launch the corresponding application.
The application opens.
Tip: Swipe left to view additional apps list screens. Some apps may reside within folders in the apps list;
to open
these, tap the folder and then tap the app icon.
Apps List
The apps list expands to include any apps you download and install on your phone. The following table
outlines the primary apps that have been preinstalled on your phone.
Receive real-time local weather information at any location in the world.
Access 7-day and hourly weather forecasts for your area.
Meet new friends instantly with just one click. Real-time feeds allow you
to browse through the latest community activity or just see what your
friends are up to.
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Boost 411 gives you access to a variety of services and information,
including residential, business, and government listings; movie listings or
show times; driving directions, restaurant reservations, and major local
event information. You can get up to three pieces of information per call,
and the operator can automatically connect your call at no additional
charge.
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App Function/Service
Boost Music
Boost Wallet
boostTV
Boost Zone
Calculator
Calendar
CallWatch
Discover millions of DRM-free music tracks, ringtones, and ringback
tones from Boost’s official music store and player.
Boost Wallet is a quick and easy way to make payments with cash
directly from your Boost Mobile phone. Send money, pay bills and top-up
your mobile phone account balance.
Watch live and on demand entertainment from popular broadcast and
cable networks, news channels and primetime TV shows.
Stay connected to all the latest news and information from Boost.
Included here are news, feedback, featured applications and tips/tricks for
your device.
Perform basic and advanced mathematical calculations.
Use Calendar to create and manage events, meetings, and
appointments, organize your time, and be reminded of important events.
Receive alerts in real-time of suspicious and unwanted incoming calls
and text messages.
Camera
Chrome
Clock
Contacts
Drive
Email
Facebook
Gadget Guardian
Take pictures and record videos using the front and rear cameras.
Browse the Internet using Google’s Chrome Web browser.
Set alarms, view time in time zones around the world, use a stopwatch,
set a timer, and use your phone as a desk clock.
Store and manage contacts from a variety of sources, including contacts
you enter and save directly in your phone as well as contacts
synchronized with your Google Account, compatible email programs
(including Exchange Server), and your Facebook friends.
Store, sync, and access your data across multiple devices with Google
Drive’s cloud storage. Located in the Google folder in the apps list.
Send and receive email from a variety of email service providers.
Keep up with friends and family with the Facebook app. Share updates,
photos, and videos, as well as text, chat, and play games.
Keep your device and personal data safe and secure.
19
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App
Function/Service
Galaxy Apps
Gallery
Gmail
Google
Google Settings
Hangouts
Instagram
Internet
Discover apps designed exclusively for your Galaxy device.
View and edit pictures and watch videos that you have taken with your
phone’s camera or downloaded.
Send and receive messages using Google’s Gmail service. Located in
the Google folder in the apps list.
Search the Internet using the Google app. Located in the Google folder in
the apps list.
Use Google Settings to manage your Google apps and account settings.
Located in the Google folder in the apps list.
Instant message with your friends and family using Google Hangouts.
Located in the Google folder in the apps list.
Capture and share photos and videos with your friends. Customize what
you capture, and then share it on your feed or post it directly to your
friends.
Browse the Internet using a full-featured browser.
Maps
Memo
Messages
Messaging Plus
Messenger
Microsoft Excel
Microsoft OneDrive
Use Google Maps to determine your current location with or without GPS,
get driving and transit directions, and find phone numbers and addresses
for local businesses.
Organize your life by creating, editing, and managing memos. Located in
the Tools folder in the apps list.
Send and receive text and multimedia messages.
Messaging Plus provides high quality video calling, group chat, and
media sharing along with easy registration, a full emoji keyboard, and
other convenient features.
Instantly reach your friends and family with Facebook Messenger.
Create and share spreadsheets quickly and easily with Microsoft Excel.
Located in the Microsoft Apps folder in the apps list.
OneDrive gives you free online storage for all your personal files so you
can get to them from your Android device, computer, and any other
devices you use. Located in the Microsoft Apps folder in the apps list.
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App
Function/Service
Microsoft OneNote
Stay organized using text, pictures, or audio notes. Create Quick Notes or
review and edit shared OneNote notebooks using OneDrive. Located in
the Microsoft Apps folder in the apps list.
Microsoft PowerPoint
Microsoft Word
My Files
NextRadio
Pages Manager
Phone
Photos
Create and share presentations quickly and easily with Microsoft
PowerPoint. Located in the Microsoft Apps folder in the apps list.
Create and share word processing documents quickly and easily with
Microsoft Word. Located in the Microsoft Apps folder in the apps list.
Manage your sounds, images, videos, Bluetooth files, Android files, and
other data in one convenient location. Located in the Tools folder in the
apps list.
Listen to your favorite local radio stations with NextRadio – FM radio on
your smartphone. Tune in to any FM frequency in your area and listen to
the radio without the buffering and cost of streaming music.
Manage up to 50 social media pages from your smartphone or tablet with
the Pages Manager app. You can check page activity, share with your
audience and see insights.
Make and receive phone calls.
View photos and videos on your phone, and sync them with your
Google+ account. Located in the Google folder in the apps list.
Use Google Play Movies & TV to watch movies and TV shows purchased
on Google Play. You can stream instantly on your Android phone or
Play Movies & TV
download so you can watch from anywhere, even when you are not
connected. Located in the Google folder in the apps list.
Use the Google Play Music app to browse, shop, and play back songs
Play Music
purchased from Google Play as well as songs you have loaded from your
own music library.
Use the Google Play store app to find new Android apps, games, movies,
Play Store
music, and books for your phone. Choose from a wide variety of free and
paid apps ranging from productivity apps to games.
Samsung Milk Music is a streaming radio service that offers a simple way
to find the music that is right for you. With a library of over 13 million
Samsung Milk Music
songs and 200+ stations, the interactive dial makes it easy to skim
through stations, to find the perfect soundtrack for the moment.
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App
Function/Service
Settings
Uber
Video
Voice Recorder
Voice Search
Voicemail
YouTube
Configure settings and options on your phone.
Search and find transportation service using the Uber app. Request a ride
and get picked up within minutes.
View videos on your phone.
Record voice memos and share them with others. Located in the Tools
folder in the apps list.
Search the Internet and your phone using voice commands. Located in
the Google folder in the apps list.
Use Visual Voicemail for a quick and easy way to access your voicemail.
Now you can find exactly the message you are looking for without having
to listen to every voicemail message first.
Access the YouTube video sharing website on which users can upload
and share videos. The site is used to display a wide variety of usergenerated video content, including movie clips, TV clips, and music
videos, as well as video content such as video blogging, informational
shorts, and other original videos.
Note: Available apps are subject to change.
Phone Number
Follow the instructions below to display your phone’s wireless phone number.
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1. From home, tap Apps > Settings > About device .
2. Tap Status > Sim card status.
You will see the number listed under My phone number.
Airplane Mode
Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can
use apps that do not require a signal or data.
To turn on Airplane mode:
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1. Press an
d hold the Power/Lock key to display the device options menu.
2. Tap Airplane mode > Turn on to turn Airplane mode on.
Your phone is now in Airplane mode. An Airplane mode icon displays on the status bar.
Tip: You can also turn on Airplane mode through the notification panel. Drag the status bar down to
reveal the notification panel, slide the Quick settings buttons to the left, and then tap Airplane mode
> Turn on to turn Airplane mode on.
To turn off Airplane mode:
1. Press and hold the Pow
er/Lock key to display the device options menu.
2. Tap Airplane mode.
Your phone’s wireless connection features are now restored.
Tip: You can also turn off Airplane mode through the notification panel. Slide the status bar down to
reveal the notification panel, slide the Quick settings buttons to the left, and then tap Airplane mode
to turn Airplane mode off.
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Enter Text
You can type on your phone using the touchscreen Samsung keyboard or Google voice typing.
Samsung Keyboard
Use the touchscreen Samsung keyboard for entering text. The keyboard appears automatically when you
tap a text entry field, and can be used in either portrait or landscape mode. You can also use the Google
voice typing option to enter text using your voice (see Google Voice Typing
The Samsung keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys
n a computer), along with enhancements and options that allow you to enter text faster and more
(like o
accurately, such as continuous key input, personalized usage dictionaries, and more.
for de
tails).
Note: Depending on which app you are using (Messages, Email, and more), the keyboard appearance
may differ.
Assigning the Samsung Keyboard for Text Entry
If you have multiple text input methods installed on your device, you can select the Samsung keyboard to
be your default text input method from Settings, or you can choose it at any time while entering text.
Note: The Samsung keyboard is the default text input method on your phone. Additional keyboards and
input methods are available for download at the Google Play store. See Google Play Store.
From Settings:
■ From h
While entering text:
1. While enterin
2. Tap Select keyboard, and then cho
ome, tap Apps
then choose Samsung keyboard.
g text, drag down from the top of the screen to open the notification panel.
>
Sett
ings > Language and input > Default keyboard, and
ose Samsung keyboard.
Use Samsung Keyboard to Enter Text
■ Tap keys to enter text. While entering text, use the following options:
If you make a mistake, tap
whole word or field.
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delete incorrect characters. Touch and hold to
to
delete a
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Tap
to
all capitals (the key will turn blue).
Tap
between them, tap
Tap
Touch and hold
If you have more than one language selected in Samsung keyboard settings, you can swipe
•
•
•
your finger over
change the case of the text (the arrow will turn blue). Tap twice to switch to
to switch to a symbols keyboard. There are two symbol keyboards; to switch
or
to
switch to Google voice typing to enter text by speaking. See
open an opt
to
Google v
Em
Sett
oice ty
oticon to display
ings to view
ping to switch to Google voice typing.
the Samsung keyboard settings menu.
Configure Samsung Keyboard
.
ions menu. Select from the following options:
a list of emoticons.
to
switch betwe
en languages.
Google Voice Typing.
■ From home, tap Apps > Settings > Language and input > Samsung keyboard.
Google Voice Typing
Google voice typing uses Google voice recognition to convert speech to text.
Use Google Voice Typing to Enter Text
1. While entering text, drag down from the top of the screen to open the notification panel, and then
tap Select keyboard > Google voice typing.
– or –
or –
he Samsung key
on t
Tap
–
Touch and hold
on t
he Samsung keyboard, and then tap
board.
.
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2. Speak into the microphone and watch your text being entered.
3. If the text is incorrect, tap Delet
4. Once you have completed entering your text, tap
Note: You can assign a new language to Google voice typing. Tap
to select it.
e .
. The keyboard will reappear.
>
Langua
ges and tap a language
Configure Google Voice Typing
■ From home, tap Apps > Settings > Language and input > Google voice typing.
Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and pasting
text, using voice-to-text input, customizing the user dictionary, using predictive text, and more.
■ Touch and hold text to highlight it, and then select from the following options:
Select
Cut: Removes the selected text and saves it to the clipboard.
all: Highlights all the text in the field.
Copy: Copies the selected text to the clipboard.
Paste: Insert the last copied or cut text into the current field.
Dictionary: Access your personal dictionary.
Google Account
You will need a Google Account to access several phone features such as Gmail, Google Maps,
Hangouts, and the Google Play applications. Before you are able to access Google applications, you
must enter your account information. These applications sync between your phone and your online
Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.
Create a Google Account
If you do not already have a Google Account, you can create one online or by using your phone.
Note: You can also create and sign into your Google/Gmail account through your phone’s Setup
application.
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Note: Although you need a Gmail account to use certain features of your phone, such as Google Play,
you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Si
3. Click Ad
account.
4. Look for an email from Google in the email inbox
confirm and activate your new account.
d account > Create an account, and then follow the prompts to create your free
gn in.
you provided, and respond to the email to
Create a Google Account Using Your Phone
1. From home, tap Apps > Settings > Accounts .
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2. Tap Add account.
3. Tap Google > Or create a new account.
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4. Enter your First name and Last name, and then tap Next.
5. Enter a desired Username, and then tap Next.
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6. When prompted, enter and re-type a password. Then tap Next.
7. Enter a valid phone number to help you recover your Google Account and password if you ever
forget it, and then tap Next. To skip this step, tap Skip.
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to
add a secondary email address. Enter a second Gmail address or any other email address from which
you currently send and receive email. This address is used to authenticate your account should you ever
encounter problems or forget your password. It is strongly encouraged for Android users so you can
regain access to Google services and purchases on your phone.
8. Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap I
agree.
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9. Your phone connects with the Google servers and displays your account information. Tap Next.
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10. Co
11. If desired, you can set up payment options for purchases through the Google Play store, and then
nfigure your Google data backup and communication, and then tap Next.
tap Next.
You are signed in to your new Google Account.
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Your Google Account is listed in App
s > Settings > Accounts .
Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign
in to your Google Account.
1. From home, tap App
s
> Settings > Accounts .
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2. Tap Add account.
3. Tap Google.
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4. Tap Enter your email, enter your Gmail address, and then tap Next.
5. Enter your password and tap Next.
6. Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap
Accept.
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7. Configure your Google data backup and communication, and then tap Next.
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8. Set
up payment information for use in the Google Play store, and then tap Next.
You are now signed in to your Google Account, and your phone will start synchronizing with
your Google Account.
Your Google Account is listed in Apps
Note: Depending on your Google Account history, you may see a Get your apps & data screen instead
of the Sync your account screen in step 8 above. Follow the prompts to complete your setup in either
case.
> Settings > Accounts .
Google Play Store
Google Play is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to
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tselling books and blockbuster movies and music. When you find what you want, you can easily
bes
download an
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or
mobile data connection and sign in to your Google Account. See Browser Sign In to Your Goo
Account
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by
Google Inc.). Boost Mobile is not responsible in any way for user-installed applications (quality,
reliability, legality, fitness for a purpose, credibility, accuracy, and more) or resulting malfunctions
(viruses, and more).
Important: Our policies often do not apply to third-party applications. Third-party applications may access
your personal information or require us to disclose your customer information to the third-party application
provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If
aren’t comfortable with the third-party application’s policies, do not use the application.
d install it on your phone.
for details.
and
gle
you
Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require access to
your personal information (such as your location, contact data, and more) or access to certain functions
or settings of your phone. Download and install only apps that you trust.
1. From home, tap Apps
2. When you open the Google Play store app for the first time, the Terms of Service window will
appear. Tap Accept to continue.
3. Browse through the categories (Apps & Games or Entertainment), find an item you are
interested in, and tap the name.
Browse through featured apps. Scroll through the list of featured apps when you open G
Play.
Search for an app. Tap the Google Play se
looking for, and then tap
4. Tap an app to read a description about the app and user reviews.
5. Tap Install (for free applicat
> Pla
y Store .
arch field, enter the name or type of app you are
on the ke
ions) or the price (for paid applications).
yboard.
oogle
Note: If you did not set up a payment option during phone setup or when adding your Google Account,
you will be prompted to add a payment method when making a purchase from Google Play.
6. The subsequent screen notifies you whether the app will require access to your personal
information or access to
tap Accept (for free apps) or Accept and then Buy (for paid apps) to begin downloading and
installing the app.
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certain functions or settings of your phone. If you agree to the conditions,
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The sel
Warning: Read the notification carefully! Be especially cautious with applications that have access to
many functions or a significant amount of your data. Once you tap OK on this screen, you are responsible
for the results of using this item on your phone.
Purchasing Applications
Purchase apps at your own risk. Boost Mobile is not responsible for any disadvantage resulting for
user or third parties.
ected app is downloaded and installed on your phone.
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your
credit card or other payment method is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you cannot request a refund a second time.
1. From home, tap Apps
2. Tap Menu >
3. Tap the app to uninstall for a refund. The details screen for the app opens.
My apps.
> Play Store .
4. Tap Refund, and then tap Yes to
confirm. Your app is uninstalled and the charge is cancelled.
Update an App
Depending on your settings, many apps will update automatically, or you can update apps directly from
the Play store app.
Update an App Directly
1. From home, tap Apps > Play Store .
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2. Tap Menu > My
3. Tap the app you want to update, and then tap Update > Accept.
apps.
The app update is downloaded and installed.
Set Automatic App Updates
1. From home, tap Apps > Play Store .
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2. Tap Menu
> My
apps.
3. Tap the app you want to set for auto-update, and then tap More options > Auto-update.
The app is set to update automatically whenever an update becomes available.
Note: Automatic updates are unavailable for some apps.
Uninstall an App
You can uninstall any app that you have downloaded and installed from the Google Play store.
1. From home, tap Apps
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> Play Store .
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2. Tap Menu
3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.
> M
y apps.
The app is uninstalled and removed from your phone.
Get Help with Google Play
The Google Play store app offers an online help option if you have questions or want to know more about
the app.
1. From home, tap Apps
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>
Play Store .
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2. Tap Menu
Your phone will display the Google Play store Help page, where you will find comprehensive,
> Help
categorized information about Google Play. Tap Browse all articles to browse the full help
menu, or tap Search help to search for specific topics.
& Feedback.
Lock and Unlock Your Screen
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.
Turn the Screen Off When Not in Use
To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again or
receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when
you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
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Note: For information on how to adjust the time before the screen turns off, see Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock key.
The lock screen appears.
2. Swipe your finger across the screen to unlock it.
The screen is unlocked.
If you have set up a screen lock, you will be prompted to draw a pattern, enter a password, or
enter a PIN. See Screen Lock.
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Update Your Phone
From time to time, updates may become available for your phone. You can download and apply updates
through the Settings > System Update menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to
update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change
location during the update process. Make sure the battery is adequately charged before beginning an
update. A weak signal or low battery during an update may cause the update to fail. An update failure
may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
Update Your Phone Software
You can update your phone's software using the System Update option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, and more). You must back up all critical information before
updating your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps
2. Tap ON/OFF to enable backup of each item.
3. Tap More > Sync no
To back up your Exchange Mail information:
>
w to sync your Google Account information.
ings > Accounts
Sett
>
Google > [your account].
1. From home, tap Apps >
2. Tap ON/OFF to enable backup of each option (Calendar, Contacts, Email, Tasks).
3. Tap More > Sync no
Your Google app purchases are saved remotely and can be re-installed after the update is applied. To
restore your Google apps following the update:
1. From home, tap Apps
2. Tap Menu
Basic Operati
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w to sync your Microsoft Exchange ActiveSync information.
>
>
My apps > All tab.
ings > Accounts
Sett
Play Store .
>
Microsoft Exchange ActiveSync.
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3. Scroll thr
reinstall.
4. Follow the prompts.
ough the list of previously downloaded Google apps and choose those you wish to
Update Your Phone’s Software
Once you have backed up all your data, use the Update now option to update your phone’s software.
■ From home, tap Apps > Setting
s > System Update > Update now.
Your phone automatically downloads and installs any available updates. You may be
required to power your phone off and back on to complete the software update.
or –
–
1. Locate the System Update Av
2. Slide the status bar down.
3. Tap to open the System Updates screen.
4. Tap Download and follow the prompts. The downloading icon appears within the status bar to
indicate the phone is downloading the necessary files.
5. Follow the prompts to install the update and restart your phone.
ailable icon in notifications.
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Confirm Your Current Phone Software
1. From home, tap Apps > Settings > About device .
2. Locate the Software version read-only field.
Update Your Profile
This option allows you to automatically update your online user profile information. If you choose to
change your user name and select a new one online, you must then update the user name on your
phone.
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1. From h
2. Follow the prompts.
The pho
ome, tap Apps
ete.
compl
ne will download and install the profile update and you will see a confirmation when
> Settings > System Update > Update Profile.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to
reconnect with the network.
Update Your PRL
This option allows you to download and update the PRL (preferred roaming list) automatically.
1. From home, tap Apps
> Settings > System Update > Update PRL.
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Follow the prompts.
2.
The pho
compl
ne will download and install the PRL update and you will see a confirmation when
ete.
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Your Phone Interface
The following topics describe how to use and customize your phone’s home screen, understand the
status bar, and use the notification panel.
Home Screen Basics
The home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Home Screen Layout
Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.
Item Description
The status area of the status bar (on the right) displays phone and
Status area
Your Phone Interface 51
service status information such as signal strength, battery status, Wi-Fi
and data connectivity, ringer status, and time.
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Item
Description
Status bar
Widget
Application icons
Applications (apps) list
Primary shortcuts
Notification area
Note: The indicator above the primary shortcuts lets you know your current screen position.
The status bar displays icons to notify you of your phone’s status (on
the right side) and notifications (on the left side).
Widgets are self-contained apps that reside on your phone’s home
screen.
Application icons are shortcuts to favorite applications. You can add
and remove these shortcuts as you wish.
Tap to open the applications (apps) list. The apps list key is a primary
shortcut available from all home screens.
Primary shortcuts are application shortcuts that appear in the same
location on all of your phone’s home screens. These are customizable
except for the Applications (Apps) shortcut, which remains static.
The notification area of the status bar (on the left) displays notifications
for incoming messages, missed calls, application updates, and more.
Press the Home key to return to the main home screen from any other screen.
Tip:
Extended Home Screens
In addition to the main home screen, your phone features extended home screens to provide more space
for adding icons, widgets, and more. Press the Home key to display the main home screen and then drag
across the screen to move from the main screen to an extended screen.
● Swipe left or right to go to an extended home screen.
● While on an extended screen, press the H
Add Home Screens
If you want to set up more shortcuts or widgets than you have space for, you can add more home
screens.
1. Touch and hold an empty area on a home screen.
ome key to return to the main home screen.
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52
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2. Scro
3. Tap to add the screen.
ll through the thumbnail screens to the right until you see a blank scree
new blank home screen will be added to the far right of your screens.
A
n with a + sign.
Status Bar and Notification Panel
Your phone’s status and notifications are available at a glance at the top of the screen.
Status Bar
The status bar at the top of the home screen provides phone and service status information on the right
side and notification alerts on the left. To view the notification panel or access the Quick settings menu,
tap the status bar and drag it down.
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Status Bar Layout
Main Status Icons
Icon Status
Bluetooth active: Bluetooth is active.
GPS active: GPS is active.
Wi-Fi active: Wi-Fi is active.
Downloading: A download is in progress.
Mute mode: Mute mode is activated.
Vibrate mode: Vibrate mode is activated.
Speakerphone: Speakerphone is activated.
Network (strength): Network is at full signal.
Network (roaming): A roaming network is currently being used.
3G data service: The device is connected to a 3G wireless network.
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Icon
Status
4G LTE: The device is connected to a 4G LTE wireless network.
Airplane mode: Airplane mode is enabled.
Sync active: Accounts are being synced.
Battery (charging): The battery is charging.
Battery (full charge): The battery is fully charged.
Main Notification Icons
Icon Notification
Missed call: A call has been missed.
Call on hold: A call is on hold.
New voicemail: New voicemail is available.
New email: New email has arrived.
New Gmail: New Gmail has arrived.
New text or MMS message: New text or MMS messages have arrived.
New Hangout message: A new Hangout message has arrived.
New Boost Zone message: A new Boost Zone message has arrived.
Event: An event is upcoming.
USB connection: A USB connection is active.
Alarm: An alarm is upcoming.
Warning: A system alert has occurred.
Update available: An update is available.
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Icon
Notification
Update downloading: An update is currently downloading.
Update successful: An update has installed successfully.
Keyboard active: A keyboard is active.
More notifications available: Additional notifications are available. Drag down to view.
Notification Panel
Your phone’s notifications appear at the left side of the status bar, and you can access the full notification
panel by pulling down the status bar. From there, you can check notifications, download updates, open
messaging apps, use the Quick settings menu, and more.
Open the Notification Panel
■ Slide the status bar down. Slide your finger down from the top of the screen.
The notification panel opens. To check notifications, tap an item in the list.
Close the Notification Panel
■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.)
–
or –
Tap the Back key to clo
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se the notification panel.
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Notification Panel Layout
The notification panel gives you access to notifications, Settings, and the Quick settings menu.
Notification Panel Quick Settings
The Quick settings list at the top of the notification panel lets you quickly access frequently used settings
options. Scroll left or right to display all available settings, and tap an icon to turn the selected feature on
or off.
You can customize which settings are available in your Quick settings list.
1. From a home screen, drag the status bar dow
n to display the notification panel.
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e Interface
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2. Tap Edit
3. Drag buttons to arrange which options appear in the Quick settings panel.
to
display the Quick settings panel options.
You will see two sets of buttons, Active buttons on top and Available buttons below.
• You can have ten buttons active in the Quick settings panel. These appear in the Active
buttons list.
• There are additional but
active in the Quick settings panel.
To add, remove, or move a button, touch and hold it and move it to the desired location.
4. Tap Done wh
Note: You can only move buttons from Active to Available or vice-versa if there is space in the destination
area. For example, if there are already ten Active buttons, you will need to move one to Available before
dragging a different Available button up to the Active area.
en you are finished.
tons shown in the Available buttons list. These are not currently
Customize the Home Screen
Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home
screen.
Options for Rearranging the Home Screen
● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired
location.
● Deleting Widgets and Icons: From home,
.
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touch and hold an item and then drag it to Remove
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● Display
Home screen menu. Menu options include Wallpapers, Widgets, and Themes.
ing the Home Screen Menu: From home,
touch and hold an empty space to display the
Change the Wallpaper
Select and assign your phone’s background wallpaper.
1. From home, touch and hold an empty space, and then tap Wallpapers .
You can also access the Wallpaper menu through settings. From home, tap Apps >
Settings > Wallpaper .
2. Tap Home screen, and then tap an option to select the wallpaper.
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Home screen:
Lock screen: Set the
Home and lock screens: Set a wa
3. Select a wallpaper and tap Set as wall
The wallpaper is set.
Set the bac
kground wallpaper for your home screen.
wallpaper for your phone’s lock screen.
llpaper for both your home screen and your lock screen.
paper.
Add Shortcuts to the Home Screen
You can add shortcuts for quick access to favorite apps from the home screen.
1. From home, tap Apps .
The Apps list opens.
Touch and hold an app icon.
2.
The ico
3. Drag the icon to an empty location on one of the home screens.
The shortcut is added to the home screen.
n will disengage and you will see thumbnails of your home screens.
Add Widgets to the Home Screen
You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a
home screen. Unlike a shortcut, the widget works like as an application. There are all kinds of widgets,
including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.
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1. From home, touch and hold an empty space, and then tap Widge
2. Touch and hold a widget icon.
The icon will disengage and you will see thumbnails of your home screens.
ts .
3. Drag the icon to an empty location on one of the home screens.
The widget is added to the home screen.
Add Folders to the Home Screen
You can group home screen shortcuts into folders for convenient access.
1. From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of
anothe
r shortcut and release it.
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e Interface
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2. Type a name for the folder and tap Done.
A
new folder is created.
3.
To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new
folder.
The ne
w shortcut is added to the folder.
Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1.
From home, tap the folder to open it, and then tap the folder name.
2. Type a new name and then tap Done.
Change the Folder Color
You can change the color of a folder.
From home, tap the folder to open it.
1.
Tap
2.
and select a color.
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Phone App
The following topics outline the use of your device’s phone app to place and receive calls, use voicemail,
set up and manage contacts, and more.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the
in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the Volume key up or down during the call.
Troubleshooting
Problem: Difficulty during call.
Solution 1: It may not
Solution 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Problem: Sound pops momentarily during a call.
Solution: Are you changing location while calling? Sound pops when signal
switches to a different area.
be possible to make a call properly in a noisy location.
is weak and the phone
Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone’s dialer screen.
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1. From h
ome, tap Phone to display the phone screen.
The phone app opens. If necessary, tap
2. Tap the number keys on the keypad to enter the phone number.
display the keypad.
to
As you enter digits, Smart Dial searches for contacts that match. If you see the number you
want to dial, tap the contact to fill in the number on the keypad.
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3. Tap
The phone dials the number. The call begins when the other party answers.
to call the number.
4. To end the call, tap
The call ends.
.
Troubleshooting
Problem: Call does not connect.
Solution 1: Was the number dialed using the correct area code?
Solution 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
To call the 9-1-1 emergen
1. From the lock screen, swipe the Phone shortcut
2. Tap .
As long as you are in an area covered by wireless service, the emergency call is placed.
cy number when the phone’s screen is locked with a screen lock:
up,
and then tap Emergency call.
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock t
2. From home, tap Phone
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he screen. For more information, see Lock and Unlock Your Screen
.
.
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If necessary, tap
3. Tap .
As long as you are in an area covered by wireless service, the emergency call is placed.
display the keypad.
to
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1
emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate
your approximate location. Depending on several variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some
designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be
equipped to receive GPS location information from your phone.
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls,
reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party. When you receive a phone call from someone who
is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call
screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
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Answer an Incoming Call
1. When a call arrives, drag
to the right to answer it.
The call begins.
nds.
.
2. To end the call, tap
The call e
Mute the Ringing Sound
■ To mute the ringer without rejecting the call, press the Volume key down.
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Reject an Incoming Call
■ When a call arrives, drag to the left to reject it.
The ringtone or vibration will stop and call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
1. When a call arrives, drag Reject call wit
h message up from the bottom of the screen.
2. Tap one of the messages to send it to the caller.
The selected message will be delivered to the caller.
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You
can edit existing reject messages or create new ones through the Call settings menu.
From home, tap Phone
edit or create reject messages.
> More > Settings > Call blocking > Call-reject messages and
In-Call Screen Layout and Options
While you are on a call, you will see a number of options.
In-Call Screen Layout
Tap options to activate them during a call.
●
Add call:
After the second call is placed, tap Merge to join the two calls (conference).
●
Extra volume: Increase the current volume of the call.
●
Bluetooth: Route
the speaker (Off).
When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth
icon.
Note: The Bluetooth button is activated to show the current call is routed to the connected Bluetooth
headset.
To route the current call back to the phone, tap Bluetooth
Tap it again to route the call back to the connected Bluetooth headset.
When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the
earpiece or speaker.
Tap to initiate a conference call.
the phone’s audio through a connected Bluetooth headset (On) or through
to tempora
rily use the phone.
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Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off). ●
Activate Speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the Volume key.)
Deactivate Speaker to
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
●
Keypad/Hide
●
Note: If Mute is activated, the speaker mode is deactivated.
● End call: Tap
Mute: Mute the microphone during an active call. Tap again to unmute the microphone.
: Toggle the appearance of the keypad.
to end the current call.
use the phone’s earpiece.
Additional In-Call Options
■ Swipe left to display additional in-call options:
Email: Send an email while remaining on the call.
Message
Internet:
Contacts: Display your Contacts list whi
: Send a text or multimedia message while remaining on the call.
Launch a Web br
owser while remaining on the call.
le remaining on the call.
Calendar: View your ca
Memo: Create a new memo while remaining on the call.
lendar while remaining on the call.
End of Call Options
When a call ends, you will briefly see an end-of-call options screen, which may include:
● View contact: Dis
● Create contact: Create a n
● Update exis
● Add event:
● Call:
● Messa
Place a call to the caller.
ge: Address a text message to the caller. See Send a Text Message
play the contact information for the caller.
ew contact entry for the caller. See Add a Contact.
ting: Add the
Schedule a me
caller's phone number to an existing contact entry. See Edit a Contact.
eting and invite the caller. See Add an Event to the Calendar.
.
Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
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1. From h
2. Tap Contacts to display the Contacts list.
ome, tap Phone
.
The Contacts list appears.
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3. Tap a c
4. Tap Call next to the number you want to call.
The phone dials the number. The call begins when the other party answers.
ontact.
5. To end the call, tap
Tip:
You can also place a call directly from the Contacts list. Swipe the entry
right to place a call to the entry’s primary number.
.
you want to call from left to
Call from Call Logs
The call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
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1. From home, tap Phone
2. Tap Log to display the call logs list.
.
The call logs list appears.
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3. Tap an ent
ry to display the call details.
4. Tap
The phone dials
For additional opt
5. To end the call, tap
Tip: You can also place a call directly from the Call logs list. Swipe the entry you want to call from left to
right to place
place a call.
to
a call.
the number. The call begins when the other party answers.
ions, tap the name or number.
.
Optional Services
The following topics outline additional voice-related services available with your phone, including call
services, voicemail, and more.
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Voicemail Setup
You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a
password to protect against unauthorized access. Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or turned off.
1. From home, tap Phone
The phone app opens. If necessary, tap to display the keypad.
2. Touch and hold
to display the
to
dial your voicemail number.
phone screen.
Your phone d
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.
ials the voicemail access number.
–
It is strongly recommend
ed that you create a password when setting
Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the
message you are looking for without having to listen to every voicemail message first. This feature
periodically goes out to your voicemail, and gathers the caller information from all of the current
voicemails. It then populates a list with the caller name and number, along with the length of time and
priority level of the voicemail message.
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Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You
should set up your voicemail and personal greeting as soon as your phone is activated. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail Setup
1. From home, tap Apps
or –
–
Tap Phone
, and then tap
>
Voicemail .
to access your Visual Voicemail.
.
2. Scroll through the Welcome to Visual Voicemail introduction screens to view a brief explanation of
the visual voicemail services.
3. At the end of the welcome screens, a Personalize your voicemail prompt displays.
You will see a Personalize your voicemail prompt.
4. Tap Personalize now and follow t
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he system prompts to:
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Create
Record your name announcement.
Record your greeting.
Important: Voicemail Password – It is strongly
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.
a password (part of standard voicemail).
recommended that you create a password when setting
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. From home, tap Apps > Voi
cemail .
You will see the voicemail inbox.
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Tap a message, and then tap Play
2.
Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging,
to review it.
and other options. For an explanation of all your options, tap More options > Help > Visual Voicemail
Menu > Visual Voicemail Settings.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail messages
without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right
to display the next or previous message.
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You can navigate through voicemail messages as frequently as you would like. You can even
next or previous message before you are finished listening to the current one.
Visual Voicemail Options
Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
1. From home, tap Apps > Voicemail .
move to the
2. The following options are available when viewing new voicemail messages:
3. Tap a message to review it. The following options are available while listening to voicemail
messages:
Subscri
requires an additional monthly charge.)
Pl
Sel
Compose
compose an Avatar message by tapping
More options: Acce
Call: Dial the number the message came from.
Share: Send
be: Subscribe to the premium Voice-to-Text transcription service. (This service
ay all new: Play all new messages.
ect multiple: Perform
Avatar messa
ss Search, Settings, and Help features.
the message us
an action on multiple messages.
ge: Send an animated voice message to friends. You can also
ing Wi-Fi Direct, social accounts, and more.
.
Delete: Delete selected messages.
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4. Touch and hold a message to manage your messages. The following options are available:
Note: Not all options are available for all messages.
ply: Reply to the message using text or voice message.
Re
More optio
All:
lete: Delete
De
Arc
Mark as Read: Mark this voicemail as being read.
Mark as Un
ns: Access Archive, Settings, and Help features.
Select all message
the selected messages.
hive: Save
this message.
read: Mark th
s.
is voicemail as not being read.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and
more.
1. From home, tap Apps > Voicemail .
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2. Tap More options
You will see the voicemail settings menu.
> Sett
ings.
3. Select an option to change its settings:
Avatar: Configure you Avatar options.
Display:
people when replying or forwarding messages.
Help: View help topics for usin
Preferences: Chan
Sound: Change your sound/speakerphone options.
Updates: Check for updates.
Abou
Change your voicemail message theme and enter a name t
g Visual Voicemail.
ge your Visual Voicemail application preferences.
t Voicemail: View informatio
n about the application.
o identify yourself to
Change Your Main Greeting Using the Voicemail Menu
Your main greeting can be changed directly using the Visual Voicemail system. This direct access saves
you from having to navigate within the voicemail menu.
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1. From h
2. Tap More options > Settings > Preferences > Personalize voicemail.
3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.
ome, tap Apps > Voicemail .
Edit the Display Name Using the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to your voice
messages.
1. From home, tap Apps
> Voicemail .
2. Tap More options > Settings > Display > Display name.
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3. Tap the existing identification field and enter a new identifying name or number (use
you to recipients of your voice messages).
4. Tap OK to save your information.
d to identify
Caller ID Blocking
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If
you do not want your number displayed when you make a call, follow these steps.
1. From home, tap Phone
to displ
ay the phone screen.
The phone app opens. If necessary, tap to display the keypad.
2. Tap .
3. Enter a phone number.
4. Tap
Your caller information will not appear on the recipient’s phone.
To permanen
tly block your number, call Boost Customer Service.
.
Call Waiting
When you are on a call, Call Waiting alerts you to incoming calls by sounding a long beep. Your phone’s
screen informs you that another call is coming in and displays the caller’s phone number (if it is available).
To respond to an incoming call while you are on a call:
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■ Slide
To switch back to the first caller:
to the right. (This puts the first caller on hold and answers the second call.)
■ Tap Swap .
Conference Calling
With conference calling, also known as 3-way calling, you can talk to two people at the same time. When
using this feature, the normal airtime rates will be charged for each of the two calls.
1. From home, tap Phone
to display
the phone screen.
Phone A
The phone app opens. If necessary, tap to display the keypad.
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2. Once you have established the connection, tap Add call, and dial the second number (or place
the call from Log or Contacts).
This puts the first caller on hold and dials the second number.
3. When you are connected to the second party, tap Merge .
Your conference call is now in
session.
4. To end the three-way call, tap .
Note: If one of the people you called hangs up during your call, you and the remaining caller stay
nnected. If you initiated the call and are the first to hang up, all callers are disconnected.
co
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Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when your
phone is turned off. You can continue to make calls from your phone when you have activated Call
Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. From home, tap Phone
play the phone screen.
to dis
The phone app opens. If necessary, tap to display the keypad.
2. Tap .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap
You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless
number will b
To deactivate Call Forwarding:
Phone App 86
.
e forwarded to the designated phone number.
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1. From home, tap Phone
The phone app opens. If necessary, tap to display the keypad.
2. Tap
.
.
3. Tap
You will hear a tone to confirm the deactivation.
.
Phone Settings
Configure options for calling with your phone.
Tip: You can also access Phone settings from the Phone app. From home, tap Phone > More >
Settings.
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1. From home, tap Phone
to display the phone screen.
The phone app opens. If necessary, tap to display the keypad.
2. Tap More > Settings to
configure options:
Swipe to call or send messages: Make calls or send messages by swiping right or left
across a contact’s information in Contacts, or a log item in the Phone app.
Call blocking: Create and manage a list of phone numbers, to have your phone
automatically block calls you receive from those numbers, and compose or edit response
messages when rejecting incoming calls.
• Block list: Enter telephone numbers to block calls from the numbers when
Call blocking
is turned on.
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Call-reject messages:
•
Create and manage text messages to send to callers when
rejecting incoming calls. Messages you create here are available from the incoming call
screen when you use the Reject with message option.
Answering and ending calls:
• Pressing the Home key: Answer
• Pressing the Power key: End call
More settings:
• TTY mode: A TTY (teletypewriter, also known as a TDD or Text Telephone) is a
telecom
Settings for TTY and Hearing Aids are located in this option.
munications device that allows people who are deaf, hard of hearing, or who
Manage settings for answering and ending calls.
calls by pressing the Home key.
s by pressing the Power/Lock key.
have speech or language disabilities, to communicate by telephone. Your phone is
compatible with select TTY phones. Please check with the manufacturer of your TTY
device to ensure that it supports digital wireless transmission. Your phone and TTY
device will connect using a special cable that plugs into your phone’s headset jack. If this
cable was not provided with your TTY device, contact your TTY device manufacturer to
purchase the connector cable.
• Hearing aids:
US dialing:
International dialing:
DTMF tones: Set
Improve the sound quality for use with hearing aids.
Replace “+” with the international access code for your location.
Use the International dialing code to replace “+”.
the length of Dual-tone Multi-frequency (DTMF) tones which play when you
use the keypad during a call, such as when navigating menus.
Phone A
Voicemail settings:
Settings.
pp
Set options for Visual Voicemail. See Configu
re Visual Voicemail
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Access Call Settings
■ From home, tap Phone > More > Settings.
The Call settings menu displays.
Call Settings Options
Use the Call settings menu to adjust the following settings:
Setting
Swipe to call or send
messages
Call blocking
Answering and ending calls
More settings
Description
Place a call to a displayed contact by swiping right. Send a message to
a displayed contact by swiping left.
Manage a list of automatically blocked phone numbers, and create or
edit messages to block incoming calls.
Answer calls by pressing the Home key. End calls by pressing the
Power/Lock key.
TTY mode: Enable service on your phone.
Hearing aids: Improve the sound quality of your phone when using
hearing aids.
US dialing
International dialing
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Replace + with the international dialing code, except when entering +1.
Enter the international dialing code automatically (only when US dialing
is disabled).
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Setting
Description
DTMF tones
Voicemail settings
Set the length of DTMF tones, which are used when pressing the
keypad while on a call.
Configure your voicemail.
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