Samsung SMJ260M User Manual

SM-J260M/DS

User Manual

English. 06/2018. Rev.1.0

www.samsung.com

Basics

Read me first

5 Device overheating situations

solutions

and

Device layout and functions

Battery

SIM or USIM card

Memory card (microSD card)

Turning the device on and off 22 Initial setup 23 Samsung account 24 Transferring data from your

previous 27

Understanding the screen 37

Notification panel 39

Entering text

device

Apps and features

Installing or uninstalling apps

Phone

Contacts

Messages

Internet

Camera

Gallery 60 Samsung Members 61

Calendar 62 Files Go 63

Clock 64

Calculator 65

Radio 66 Sharing content 67 Google apps

Table of Contents

Settings

Introduction

Connections 69

Wi-Fi

Bluetooth 73 Data saver 74 Mobile Hotspot and

Tethering 75

SIM card manager (dual

SIM 75

More connection settings

77 Sounds and vibration 78 Apps and notifications

models)

Appendix

Troubleshooting

Display

79 Smart Manager 81

Lock screen and security

Accounts

Accessibility

Google

User manual

System

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider,

•

Content (high quality content) that requires high CPU and RAM usage will affect the properly used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other

•

Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the improperly.

model specifications, or device’s software.

overall performance of the device. Apps related to the content may not work

depending on the device’s specifications and the environment that it is

than Samsung.

operating system may cause the device or apps to work

•

Software, sound sources, wallpapers, images, and other media provided with this device commercial or other entirely responsible for illegal

•

You may incur additional charges for data services, such as messaging, uploading and data plan. For

•

Default apps that come with the device are subject to updates and may no longer be provided with apps, contact service

•

Modifying the device’s operating system or installing softwares from unofficial sources actions are violations warranty.

•

Depending on the region, you can view the regulatory information on the device. To

About phone

are licensed for limited use. Extracting and using these materials for

purposes is an infringement of copyright laws. Users are

use of media.

downloading, auto-syncing, or using location services depending on your

large data transfers, it is recommended to use the Wi-Fi feature.

supported without prior notice. If you have questions about an app

the device, contact a Samsung Service Centre. For user-installed

providers.

may result in device malfunctions and data corruption or loss. These

of your Samsung licence agreement and will void your

view the information, launch the Settings app and tap System

→

Regulatory information.

→

Basic

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice

: notes, usage tips, or additional information

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast

charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or battery becomes too hot,

Do the following when the device heats up:

•

Disconnect the charger from the device and close any running apps. Wait for the

•

If the lower part of the device overheats, it could be because the connected USB Samsung-approved

•

When using a wireless charger, do not place foreign materials, such as metal objects, wireless charger.

The wireless charging or fast charging feature is only available on supported models.

device to cool down and then begin charging the device again.

cable is damaged. Replace the damaged USB cable with a new

magnets, and magnetic stripe cards, between the device and the

performance and is in the device’s normal range of operation. If the

the charger may stop charging.

one.

Basic

When the device heats up during use

When you use features or apps that require more power or use them for extended periods, Close any

your device may temporarily heat up due to increased battery consumption.

running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on

the functions and apps you use, these examples may not apply to your model.

•

During the initial setup after purchase or when restoring data

•

When downloading large files

•

When using apps that require more power or using apps for extended periods –

When playing high-quality games for extended periods

–

When recording videos for extended periods

–

When streaming videos while using the maximum brightness setting

–

When connecting to a TV

•

While multitasking (or, when running many apps in the background) –

When using Multi window

–

When updating or installing apps while recording videos

–

When downloading large files during a video call

–

When recording videos while using a navigation app

•

When using large amount of data for syncing with the cloud, email, or other accounts

•

When using a navigation app in a car while the device is placed in direct sunlight

•

When using the mobile hotspot and tethering feature

•

When using the device in areas with weak signals or no reception

•

When charging the battery with a damaged USB cable

•

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as

•

When you are roaming

liquid, dust, metal powder, and pencil lead

Basic

Do the following when the device heats up:

•

Keep the device updated with the latest software.

•

Conflicts between running apps may cause the device to heat up. Restart the device.

•

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•

Close apps that increase battery consumption or that run in the background when

•

Delete unnecessary files or unused apps.

•

Decrease the screen brightness.

•

If the device overheats or feels hot for a prolonged period, do not use it for a

not in use.

while. If

Device limitations when the device overheats

the device continues to overheat, contact a Samsung Service Centre.

When the device heats up, the features and performance may be limited or the device may

turn off to cool down. The feature is only available on supported models.

•

If the device becomes hotter than usual, a device overheating message will appear. To

lower the device’s temperature, the screen brightness and the performance speed will be and you will only be

•

If the device overheats or feels hot for a prolonged period, a power off message will

limited and battery charging will stop. Running apps will be closed

able to make emergency calls until the device cools down.

appear. Turn off the device, and wait until it cools down.

Basic

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to fire.

•

Do not store your device in very cold or very hot temperatures.

•

Do not expose your device to direct sunlight for extended periods.

•

Do not use or store your device for extended periods in very hot areas, such as inside a

•

Do not place the device in any areas that may overheat, such as on an electric heating

•

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high

•

Never use a damaged charger or battery.

avoid shortening the battery’s lifespan, damaging the device, or causing a

car in the summertime.

mat.

pressure containers.

Device layout and functions

Package contents

Refer to the quick start guide for package contents.

•

The items supplied with the device and any available accessories may vary

•

The supplied items are designed only for this device and may not be compatible

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make

•

Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on

depending on the region or service provider.

with other devices.

sure they are compatible with the device before purchase.

manufacturing companies. For more information about available accessories, refer to the Samsung website.

Basic

Device layout

Speaker

Touchscreen

Multipurpose jack

GPS antenna

Flas

Front camera

Proximity sensor

Power key

Earphone jack

Microphone

Rear camera

Volume key

Speak

Back cover

Main antenna

Basic

•

Press and hold to turn the device on or off.

Volume

•

When using the speakers, such as when playing media files or using speakerphone,

•

Connectivity problems and battery drain may occur in the following situations:

–

If you attach metallic stickers on the antenna area of the device

–

If you attach a device cover made with metallic material to the device

–

If you cover the device’s antenna area with your hands or other objects while

do not place the device close to your ears.

using certain features, such as calls or the mobile data

connection

•

Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•

Do not cover the proximity sensor area with screen accessories, such as a screen

protector or stickers. Doing so may cause the sensor to

malfunction.

•

Do not allow water to contact the touchscreen. The touchscreen may malfunction

in humid conditions or when exposed to water.

Hard keys

Volume key

Key Function Power

•

Power key

Press to turn on or lock the screen. Press to adjust the device volume.

Basic

Soft buttons

Recents button

Back button

Home button

When you turn on the device, the soft buttons will appear at the bottom of the screen. The

soft buttons are set to the Recents button, Home button, and Back button by

default. Refer to

Navigation bar (soft buttons) for more information.

Battery

Installing the battery

Remove the back cover.

Be careful not to damage your fingernails when you remove the back cover.

Do not bend or twist the back cover excessively. Doing so may damage the cover.

Basic

Insert the battery with the battery’s gold-coloured contacts properly aligned with

the device’s contacts.

Replace the back cover.

Basic

Removing the battery

Remove the back cover.

Pull out the battery.

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended

periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or

Connecting the charger improperly may cause serious damage to the device.

damage caused by misuse is not covered by the warranty.

Any To save energy, unplug the charger when not in use. The charger does not

have a when not in the electric socket

Connect the USB cable to the USB power adaptor.

cables can cause the battery to explode or damage the device.

power switch, so you must unplug the charger from the electric socket

use to avoid wasting power. The charger should remain close to

and easily accessible while charging.

Basic

Plug the USB cable into the device’s multipurpose jack.

Plug the USB power adaptor into an electric socket.

After fully charging, disconnect the charger from the device. Then, unplug the

charger

from the electric socket.

Do not remove the battery before removing the charger. This may damage

device.

the

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

Optimise the device using the Smart manager.

•

When you are not using the device, turn off the screen by pressing the Power key.

•

Activate power saving mode.

•

Close unnecessary apps.

•

Deactivate the Bluetooth feature when not in use.

•

Deactivate the Wi-Fi feature when not in use.

•

Deactivate auto-syncing of apps that need to be synced, such as emails.

•

Decrease the backlight time.

•

Decrease the screen brightness.

Basic

Battery charging tips and precautions

•

When the battery power is low, the battery icon appears empty.

•

If the battery is completely discharged, the device cannot be turned on immediately charge for a few minutes

•

If you use multiple apps at once, network apps, or apps that need a connection to power during a data battery.

•

Using a power source other than the charger, such as a computer, may result in a slower

•

The device can be used while it is charging, but it may take longer to fully charge the

•

If the device receives an unstable power supply while charging, the touchscreen may not

•

While charging, the device and the charger may heat up. This is normal and

when the charger is connected. Allow a depleted battery to

before turning on the device.

another device, the battery will drain quickly. To avoid losing

transfer, always use these apps after fully charging the

charging speed due to a lower electric current.

battery.

function. If this happens, unplug the charger from the device.

should not than usual, the

•

If you charge the device while the multipurpose jack is wet, the device may be damaged.

•

If the device is not charging properly, take the device and the charger to a Samsung

affect the device’s lifespan or performance. If the battery gets hotter

charger may stop charging.

Thoroughly dry the multipurpose jack before charging the device.

Service Centre.

Power saving mode

Activate power saving mode to extend the battery’s usage time.

Launch the Settings app and tap Smart Manager → Battery.

Tap SAVE POWER to change the power saving settings before entering power

saving mode.

Tap

APPLY.

Basic

SIM or USIM card

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider. For dual SIM models, you can insert two SIM or USIM cards so you can have two

phone

numbers or service providers for a single device. In some areas, data transfer speeds may be card is inserted.

•

Some LTE services may not be available depending on the service provider. For more

►

Dual SIM models: Insert the SIM or USIM card with the gold-coloured contacts

facing Insert the primary SIM or USIM card into SIM card slot 1 (

SIM or

slower if two SIM cards are inserted in the device than when one SIM

Use only a microSIM card. Use caution not to lose or let others use the SIM or USIM card.

Samsung is not

responsible for any damages or inconveniences

caused by lost or stolen cards.

information about service availability, contact your service provider.

downwards.

1 ) and the secondary

USIM card into SIM card slot 2 ( 2 ).

Do not insert a memory card into the SIM card slot. If a memory card happens to be Service Centre to remove

Replace the battery and back cover.

lodged in the SIM card slot, take the device to a Samsung

the memory card.

Basic

Removing the SIM or USIM card

Remove the back cover and battery.

Pull out the SIM or USIM card.

Basic

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for

a single device.

Changing the display name of SIM or USIM cards

Launch the Settings app, tap Connections → SIM card manager, and then select a SIM or

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to

specific cards.

Launch the Settings app, tap Connections → SIM card manager, and then set the feature

USIM card to set a display name for each card.

preferences for your cards in PREFERRED SIM FOR.

Basic

Memory card (microSD card)

Installing a memory card

Your device’s memory card capacity may vary from other models and some memory cards manufacturer and the Samsung website.

may not be compatible with your device depending on the memory card

type. To view your device’s maximum memory card capacity, refer to

•

Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data

stored in it.

•

Use caution to insert the memory card right-side up.

•

The device supports the FAT and the exFAT file systems for memory cards. When to reformat you must format it.

inserting a card formatted in a different file system, the device will ask

the card or will not recognise the card. To use the memory card,

If your device cannot format or recognise the memory

card, contact the memory

•

Frequent writing and erasing of data shortens the lifespan of memory cards.

card manufacturer or a Samsung Service Centre.

Remove the back cover and battery.

Insert a memory card with the gold-coloured contacts facing downwards.

Replace the battery and back cover.

Basic

Removing the memory card

Before removing the memory card, first unmount it for safe removal. Launch the Settings app and tap Smart Manager → Storage

→

card → UNMOUNT.

Remove the back cover and battery.

Pull out the memory card.

Replace the battery and back cover.

Do not remove external storage, such as a memory card or USB storage, while

device is transferring or accessing information, or right after transferring

the data. Doing external storage or loss of data, resulting from

so can cause data to be corrupted or lost or cause damage to the

device. Samsung is not responsible for losses, including

the misuse of external storage devices.

→ →

Storage settings

Basic

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the

Launch the Settings app and tap Smart Manager → Storage settings → SD

memory card on the device.

card → Format → FORMAT.

Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not

cover loss of data resulting from user actions.

→ →

Storage

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow

the onTo turn off the device, press and hold the Power key, and then tap Power off.

screen instructions to set up your device.

•

If your device is frozen and unresponsive, press and hold the Power key and the restart it.

•

Follow all posted warnings and directions from authorised personnel in

areas

and hospitals.

Volume Down key simultaneously for more than 7 seconds to

where the use of wireless devices is restricted, such as aeroplanes

Basic

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the

on-screen instructions to set up your device.

The initial setup procedures may vary depending on the device’s software and your

region.

Turn on the device.

Select your preferred device language and select

Select a language.

Select a Wi-Fi network and connect to it.

If you do not connect to a Wi-Fi network, you may not be able to set up some device

Follow the on-screen instructions to proceed the initial setup.

Set a screen lock method to protect your device. You can protect your

personal the screen lock

features during the initial setup.

information by preventing others from accessing your device. To set

method later, tap Not now.

Select features you want to use and complete the initial setup.

The Home screen will appear.

Basic

Samsung account

Introduction

Your Samsung account is an integrated account service that allows you to use a variety of website. Once your Samsung account has been registered, you can use apps provided by Samsung, without

Create your Samsung account with your email address. To check the list of services that can be used with your Samsung account, visit

account.samsung.com. For more information on Samsung accounts, launch the

Settings

Registering your Samsung account

Registering a new Samsung account

Samsung services provided by mobile devices, TVs, and the Samsung

signing in to your account.

app

and tap Accounts → Accounts → Samsung account → Help.

If you do not have a Samsung account, you should create one.

Launch the Settings app and tap Accounts → Accounts → Add account.

Tap Samsung account → CREATE ACCOUNT.

Follow the on-screen instructions to complete creating your account.

Basic

Registering an existing Samsung account

If you already have a Samsung account, register it to the device.

Launch the Settings app and tap Accounts → Accounts → Add account.

Tap

2 3

Samsung account.

Enter your email address and password, and then tap SIGN IN. If you forget your account information, tap Find ID or Reset password. You can find your

account information when you enter the required information.

Removing your Samsung account

When you remove your registered Samsung account from the device, your data, such as

contacts or events, will also be removed.

Launch the Settings app and tap Accounts → Accounts.

Tap Samsung account

Enter your Samsung account password and tap

→ →

Remove account.

CONFIRM.

Transferring data from your previous device

You can copy your data, such as an images, contacts, and apps from your previous device via

•

Smart Switch.

This feature may not be supported on some devices or computers. Limitations apply. Visit www.samsung.com/smartswitch for details.

Samsung have the right to

takes copyright seriously. Only transfer content that you own or

transfer.

Basic

Smart Switch

Transfer data between mobile devices via Smart Switch. If you do not have the app, download

Transferring data from a mobile device

Transfer data from your previous device to your device.

it from Galaxy Apps or Play Store.

On both devices, download and install Smart Switch from Galaxy Apps or Play

Store. Place the devices near each other.

Launch Smart Switch on both devices.

On the previous device, tap WIRELESS → SEND.

On your device, tap WIRELESS → RECEIVE and select the previous device type.

Follow the on-screen instructions to transfer data from your previous device.

Basic

Transferring data using external storage

Transfer data using external storage, such as a microSD card.

Transfer data from your previous device to external storage.

Insert or connect the external storage device to your device.

On your device, launch the Smart Switch app and tap EXTERNAL STORAGE

RESTORE. Follow the on-screen instructions to transfer data from external storage.

Transferring backup data from a computer

Transfer data between your device and a computer. You must download the Smart Switch from your

computer version app from www.samsung.com/smartswitch. Back up data

previous device to a computer and import the data to your device.

→

On the computer, visit www.samsung.com/smartswitch to download Smart Switch.

On the computer, launch Smart Switch.

If your previous device is not a Samsung device, back up data to a computer using a step.

Connect your previous device to the computer using the device’s USB cable.

On the computer, follow the on-screen instructions to back up data from the device.

Then, disconnect your previous device from the computer.

Connect your device to the computer using the USB cable.

On the computer, follow the on-screen instructions to transfer data to your device.

program provided by the device’s manufacturer. Then, skip to the fifth

Basic

Understanding the screen

Controlling the touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices. malfunction.

•

To avoid damaging the touchscreen, do not tap it with anything sharp or apply

•

Leaving the touchscreen idle for extended periods may result in

afterimages

you do not use the

•

The device may not recognise touch inputs close to the edges of the screen, which

•

It is recommended to use fingers when you use the touchscreen.

Electrostatic discharges can cause the touchscreen to

excessive pressure to it with your fingertips.

(screen burn-in) or ghosting. Turn off the touchscreen when

device.

are outside of the touch input area.

Tapping

Tap the screen.

Tapping and holding

Tap and hold the screen for approximately

2 seconds.

Basic

Dragging

Tap and hold an item and drag it to the target position.

Double-tapping

Double-tap the screen.

Swiping

Swipe upwards, downwards, to the left, or

to the right.

Spreading and pinching

Spread two fingers apart or pinch on the screen.

Basic

Butto

Functio

Recent s

Hom

•

Tap to open the list of recent apps.

•

Navigation bar (soft buttons)

When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back

button by default. The functions of the buttons can change according to the app

currently

being used or usage environment.

Recents button

Back button

Home button

Tap to return to the Home screen. Tap and hold to launch the Google

Assistant.

Setting the navigation bar

Launch the Settings app, tap Display → Navigation bar, and then select an option.

•

Button layout: Change the order of the buttons on the navigation bar.

+ 76 hidden pages