Samsung SMJ260M User Manual

SM-J260M/DS

English. 06/2018.	www.samsung.com
Rev.1.0

Table of Contents

	Basics		Apps and features
	4	Read me first	41	Installing or uninstalling apps
	5	Device overheating situations	43	Phone
		and solutions	47	Contacts
	8	Device layout and functions	50	Messages
	11	Battery	52	Internet
	16	SIM or USIM card	53	Camera
	19	Memory card (microSD card)	56	Gallery
	21	Turning the device on and off	60	Samsung Members
	22	Initial setup	61	Calendar
	23	Samsung account	62	Files Go
	24	Transferring data from your	63	Clock
		previous device	64	Calculator
	27	Understanding the screen
			65	Radio
	37	Notification panel
			66	Sharing content
	39	Entering text
			67	Google apps

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Table of Contents

Settings	Appendix
68 Introduction	85 Troubleshooting

68Connections 69 Wi-Fi

71 Bluetooth

73 Data saver

74 Mobile Hotspot and Tethering

75 SIMcardmanager(dual SIM models)

75 More connection settings

77Sounds and vibration

78Apps and notifications

78Display

79Smart Manager

81Lock screen and security

81Accounts

82Accessibility

83Google

83 User manual

83 System

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Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•Descriptions are based on the device’s default settings.

•Somecontentmaydifferfromyourdevicedependingon theregion,service provider, model specifications, or device’s software.

•Content(high qualitycontent)that requires high CPUand RAM usage will affect

the overall performance ofthe device.Apps relatedtothecontentmaynot work properly depending on the device’sspecifications and the environment thatitis used in.

•Samsungis notliableforperformanceissuescausedbyapps suppliedby providers other than Samsung.

•Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operatingsystemmaycausethe deviceor appstowork improperly.

•Software, sound sources, wallpapers, images, and other media provided with this

device arelicensedfor limiteduse.Extracting andusing thesematerialsfor commercialor other purposesisaninfringementofcopyrightlaws.Usersare entirelyresponsibleforillegal useof media.

•Youmayincuradditionalchargesfordataservices,suchasmessaging,uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use theWi-Fifeature.

•Default apps that come with the device are subject to updates and mayno longer be supported withoutpriornotice.If youhavequestionsaboutan app providedwith the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

•Modifying the device’s operating system or installing softwares from unofficial sources mayresultin devicemalfunctionsand datacorruption orloss.These actionsareviolations ofyourSamsunglicenceagreementandwill voidyour warranty.

•Depending on the region,you can viewthe regulatoryinformationonthe device.To view the information, launch the Settings app and tap System → About phone → Regulatory information.

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Instructional icons

Warning:situationsthatcouldcauseinjurytoyourselfor others

Caution:situationsthatcouldcausedamagetoyourdeviceorotherequipment

Notice: notes, usage tips, or additional information

Device overheating situations and solutions

When the device heats up while charging the battery

Whilecharging,the device andthe charger maybecomehot. During wireless charging or fast charging, the device mayfeel hotter to the touch.This does not affect the device’s lifespan or performance and is in the device’snormal range of operation. If the battery becomes too hot, the charger may stop charging.

Dothefollowingwhenthedeviceheatsup:

•Disconnect the charger fromthe device and close anyrunning apps.Wait for the device to cool down and then begin chargingthe device again.

•If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.

•Whenusing a wirelesscharger,do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.

The wirelesschargingorfastchargingfeatureisonlyavailable onsupported

models.

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Whenthedeviceheatsupduringuse

When you use features or apps that require more power or use them for extended periods, yourdevicemaytemporarilyheatupduetoincreasedbatteryconsumption. Closeany running apps and do not use the device for a while.

Thefollowingareexamplesofsituationsin whichthedevicemayoverheat. Depending

on the functions and apps you use, these examples maynot applyto your model.

•Duringthe initialsetup afterpurchaseor whenrestoringdata

•When downloading large files

•Whenusing apps that requiremore poweror using appsforextended periods

–When playing high-quality games for extended periods

–When recording videos for extended periods

–When streaming videos while using the maximum brightness setting

–Whenconnectingtoa TV

•While multitasking (or, when running many apps in the background)

–When using Multi window

–When updating or installing apps while recording videos

–Whendownloadinglargefilesduringa videocall

–When recording videos while using a navigation app

•When using large amount of data for syncing with the cloud, email, or other accounts

•When using a navigation app in a car while the device is placed in direct sunlight

•When using the mobile hotspot and tethering feature

•When using the device in areas with weak signals or no reception

•Whenchargingthebatterywitha damagedUSBcable

•Whenthedevice’smultipurposejackisdamagedor exposedtoforeignmaterials,

suchas liquid,dust,metalpowder,and pencillead

• When you are roaming

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Dothefollowingwhenthedeviceheatsup:

•Keepthe deviceupdatedwiththelatestsoftware.

•Conflicts between running apps maycausethe device to heat up.Restartthe device.

•DeactivatetheWi-Fi,GPS,andBluetoothfeatureswhennotusingthem.

•Closeappsthatincreasebatteryconsumptionor thatruninthe background when not in use.

•Delete unnecessary files or unused apps.

•Decrease the screen brightness.

•If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.

Device limitations when the device overheats

Whenthe device heats up,the features and performance may be limited or the device may turn off to cool down.The featureis onlyavailable on supported models.

•If the devicebecomes hotterthanusual, adeviceoverheatingmessage willappear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed

and you will onlybe able to make emergencycalls until the device cools down.

•If the device overheats or feels hot for a prolonged period, a power off message will appear.Turn off the device, and wait until it cools down.

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Precautions for operating environment

Yourdevice mayheat up due tothe environment in the following conditions. Use caution to avoidshorteningthebattery’slifespan,damagingthe device,orcausinga fire.

•Do not store your device in very cold or very hot temperatures.

•Do not expose your device to directsunlightforextended periods.

•Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.

•Do not place the device in any areas that may overheat, such as on an electric heating mat.

•Do notstore your device near or in heaters,microwaves, hot cooking equipment, or high pressure containers.

•Neverusea damagedchargeror battery.

Device layout and functions

Package contents

Refer to the quickstart guide for package contents.

• Theitemssupplied withthe device andanyavailableaccessories mayvary depending on the region or service provider.

•The supplied items are designed onlyfor this device and maynot be compatible with other devices.

•Appearances and specifications are subject to change without prior notice.

•You can purchase additional accessories from your local Samsung retailer. Make suretheyarecompatiblewiththedevicebeforepurchase.

•Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

•Availabilityofall accessoriesissubjecttochangedependingentirelyon manufacturing companies. For more information about available accessories, refer to the Samsung website.

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Device layout

Speaker	Front camera
	Proximity sensor

Power key

Touchscreen

		Earphone jack
	Multipurpose jack	Microphone
	GPS antenna	Rear camera
	Flas	Volume key
	h
	Speak
	er
	Back cover

Main antenna

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Whenusingthespeakers,suchaswhenplayingmediafilesorusing speakerphone, do not place the device close to your ears.

•Connectivity problems and battery drain may occur in the following situations:

–If you attach metallic stickers on the antenna area of the device

–If you attach a device cover made with metallic material to the device

–If you cover the device’s antenna area with your hands or other objects while using certainfeatures,suchas callsor the mobile data connection

•Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•Do not cover the proximitysensor area with screen accessories,such as a screen protectororstickers.Doingso maycause the sensorto malfunction.

•Do not allow water to contact the touchscreen. The touchscreen may malfunction inhumidconditions or whenexposedto water.

Hard keys

Volume key	Power key

	Key	Function
	Power	• Press and hold to turn the device on or off.
		•	Press to turn on or lock the screen.
	Volume	•	Presstoadjustthe device volume.

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Soft buttons

Recents	Back button
button
	Home button

When you turn on the device, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) for more information.

Battery

Installing the battery

1 Remove the back cover.

Be careful not to damage your fingernails when you remove the backcover.

Do not bend or twist the back cover excessively. Doing so may damage the cover.

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2	Insert the battery with the battery’s gold-coloured contacts properly aligned with
	the device’s contacts.

3 Replace the back cover.

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Removing the battery

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Remove the back cover.

Pullout the battery.

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cablescan causethe batteryto explode or damage the device.

Connecting the charger improperly may cause serious damage to the device. Any damage caused bymisuse is not covered bythe warranty.

Tosave energy, unplug the charger when not in use.The charger does not have a power switch, so you must unplug the charger from the electric socket when not in useto avoid wasting power.The charger should remain close to the electric socket and easily accessible while charging.

1 Connect the USB cable to the USB power adaptor.

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2 Plugthe USBcableintothe device’smultipurposejack.

3	Plug the USB poweradaptor into an electric socket.
4	Afterfullycharging,disconnectthechargerfromthedevice.Then,unplugthe
	charger from the electric socket.

Do not removethebatterybeforeremovingthe charger.This maydamage the device.

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•Optimise the device using the Smart manager.

•When you are not using the device, turn off the screen by pressing the Power key.

•Activate power saving mode.

•Close unnecessary apps.

•DeactivatetheBluetoothfeaturewhennotin use.

•Deactivate theWi-Fifeaturewhen not in use.

•Deactivate auto-syncing of apps thatneed to be synced,suchas emails.

•Decrease the backlight time.

•Decrease the screen brightness.

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Battery charging tips and precautions

•Whenthe batterypower is low,the batteryicon appears empty.

•If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes beforeturningonthedevice.

•If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

•Using a power source other than the charger, such as a computer, may result in a slower chargingspeed dueto a lowerelectriccurrent.

•The device can be used while it is charging, but it may take longer to fully charge the battery.

•Ifthedevicereceivesanunstablepowersupplywhilecharging,thetouchscreen maynot function.If thishappens, unplug the chargerfromthedevice.

•While charging, the device and the charger mayheat up.This is normal and

should not affect the device’slifespanor performance. If the battery getshotter than usual, the charger may stop charging.

•If you charge the device while the multipurpose jack is wet, the device maybe damaged. Thoroughly dry the multipurpose jack before charging the device.

•If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Power saving mode

Activatepowersavingmodetoextendthebattery’susagetime.

1	Launch the Settings app and tap Smart Manager →Battery.
2	TapSAVEPOWERtochangethepowersavingsettingsbeforeenteringpower
	saving mode.
3	Tap APPLY.

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SIM or USIM card

InstallingtheSIMor USIM card

Insertthe SIMor USIMcard provided bythe mobile telephone serviceprovider.

For dual SIM models, you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device. In some areas, data transfer speeds maybe slower if two SIM cards are inserted in the device than when one SIM card is inserted.

•Use onlya microSIM card.

•Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsibleforanydamagesor inconveniences causedbylostorstolencards.

Some LTEservices maynot be available depending on theservice provider. Formore information about service availability, contact your service provider.

►Dual SIM models: Insert the SIM or USIM card with the gold-coloured contacts facing downwards.

Insert the primary SIM or USIM card into SIM card slot 1 ( 1 ) and the secondary SIM or USIM card into SIM card slot 2 ( 2 ).

Do not insert a memory card into the SIM card slot. If a memory card happens to be lodged in the SIM card slot, take the device to a Samsung Service Centre to remove the memory card.

3 Replace the battery and back cover.

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RemovingtheSIMorUSIMcard

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Removethebackcoverandbattery.

Pull out the SIM or USIM card.

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UsingdualSIMor USIMcards(dualSIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

Changingthedisplaynameof SIMor USIM cards

Launch the Settings app, tap Connections →SIM card manager, and then select a SIM or USIM card to set a display name for each card.

Setting preferred SIM or USIM cards

Whentwo cards are activated, you can assign voice calls,messaging,and dataservices to specific cards.

Launch the Settings app, tap Connections →SIM card manager, and then set the feature preferencesforyour cards in PREFERRED SIM FOR.

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Memory card (microSD card)

Installing a memory card

Yourdevice’smemorycardcapacitymayvaryfromothermodelsandsomememory cards maynotbecompatible withyourdevicedependingonthe memorycard manufacturerand type.Toviewyourdevice’smaximummemorycardcapacity,referto the Samsungwebsite.

•Some memory cards maynot be fullycompatible with the device. Using an incompatible card maydamage the device or the memorycard, or corrupt the data stored in it.

•Use caution to insertthe memorycard right-side up.

•The device supports the FATand the exFATfilesystems for memorycards.

	When inserting a card formatted in a different file system, the device will ask
	to reformat the card or will not recognise the card.Touse the memory card,
	you must format it. If yourdevicecannot formatorrecognisethe memory
	card,contactthe memory card manufacturer or a Samsung Service Centre.
	• Frequentwritingand erasingof datashortensthelifespanofmemorycards.
1	Removethebackcoverandbattery.
2	Insert a memory card with the gold-coloured contacts facing downwards.

3 Replacethebatteryandbackcover.

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Removing the memory card

Beforeremovingthememorycard,firstunmountit forsaferemoval.

Launch the Settings app and tap Smart Manager →Storage →→Storage settings →SD card→UNMOUNT.

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3

Removethebackcoverandbattery.

Pullout the memorycard.

Replacethebatteryandbackcover.

Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device.Samsungisnot responsibleforlosses,including lossof data,resultingfrom the misuse of external storage devices.

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Formatting the memory card

A memory cardformatted on a computermaynot be compatible with the device. Format the memorycardonthedevice.

Launch the Settings app and tap Smart Manager →Storage →→Storage settings →SD card →Format →FORMAT.

Beforeformattingthememorycard,remembertomakebackupcopiesof all important data stored in the memory card. The manufacturer’s warranty does not cover lossof data resulting fromuser actions.

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreeninstructionstosetup your device.

To turn off the device, press and hold the Power key, and then tap Power off.

• If your device is frozen and unresponsive, press and hold the Power key and the Volume Down keysimultaneouslyformore than 7 seconds to restart it.

•Follow all posted warnings and directions from authorised personnel in areas where the useof wireless devices is restricted,suchas aeroplanes and hospitals.

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Initial setup

When you turn on your device for the first time or after performing a data reset, follow the on-screeninstructionstosetupyourdevice.

	Theinitialsetupproceduresmayvarydependingon thedevice’ssoftwareand
	your region.
1	Turnon the device.
2	Select your preferred device language and select.

Select a language.

3	Select a Wi-Fi network and connect to it.
	If you do not connect to a Wi-Fi network, you may not be able to set up some
	device features during the initial setup.
4	Follow the on-screen instructions to proceed the initial setup.
5	Set a screen lock method to protect your device.Youcan protect your
	personal informationbypreventingothersfromaccessingyourdevice.Toset
	thescreenlock method later,tap Not now.
6	Select features you want to use and completethe initial setup.
	The Home screen will appear.

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Samsung account

Introduction

YourSamsung account is an integrated account service that allows you to use a varietyof Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without signingin toyour account.

Create your Samsung account with your email address.

Tocheck the list of services that can be used with your Samsung account, visit account.samsung.com. For more information on Samsung accounts, launch the

Settings app and tap Accounts →Accounts →Samsung account →Help.

Registering your Samsung account

Registering a new Samsung account

If you do not have a Samsung account, you should create one.

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Launch the Settings app and tap Accounts →Accounts →Add account.

TapSamsungaccount→CREATEACCOUNT.

Follow the on-screen instructions to complete creating your account.

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Registering an existing Samsung account

If you alreadyhave a Samsung account, register it to the device.

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Launch the Settings app and tap Accounts →Accounts →Add account.

Tap Samsung account.

Enter your email address and password, and then tap SIGNIN.

If you forget your account information, tap Find ID or Reset password.Youcan find your account information when you enter the required information.

Removing your Samsung account

Whenyouremove yourregisteredSamsungaccountfromthedevice,yourdata,such as contactsor events,will also beremoved.

1	Launch the Settings app and tap Accounts→Accounts.
2	TapSamsung account → →Removeaccount.
3	Enter your Samsung account password and tap CONFIRM.

Transferring data from your previous device

Youcan copy your data, such as an images, contacts, and apps from your previous device via Smart Switch.

• Thisfeaturemaynotbe supported on somedevices or computers.

• Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takescopyright seriously. Onlytransfercontent thatyou own or have the right to transfer.

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Smart Switch

Transferdata between mobile devices via Smart Switch.If you do not have the app, download it from Galaxy Apps or PlayStore.

Transferring data from a mobile device

Transferdatafromyourpreviousdeviceto yourdevice.

1	On both devices, download and install Smart Switch fromGalaxy Apps or Play
	Store.
2	Placethedevicesnear eachother.
3	LaunchSmartSwitchon bothdevices.
4	On the previous device, tap WIRELESS →SEND.
5	On your device, tap WIRELESS →RECEIVE and select the previous device type.
6	Follow the on-screen instructions to transfer data from your previous device.

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Transferring data using external storage

Transferdata usingexternal storage,suchas a microSDcard.

1	Transfer data from your previous device to external storage.
2	Insert or connecttheexternal storage device toyour device.
3	On your device, launch the Smart Switchapp and tap EXTERNAL STORAGE→
	RESTORE.
4	Follow the on-screen instructions to transfer data from external storage.

Transferring backup data from a computer

Transferdatabetweenyourdeviceand acomputer.YoumustdownloadtheSmart Switch computer version app from www.samsung.com/smartswitch. Back up data from your previous device to a computer and import the data to your device.

1
	On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2	On the computer, launch Smart Switch.
	If your previous device is not a Samsung device, back up data to a computer
	using a programprovidedbythedevice’smanufacturer.Then,skip tothefifth
	step.
3	Connect yourpreviousdevicetothecomputerusingthedevice’sUSBcable.
4	Onthe computer,followthe on-screen instructions to backup data fromthe device.
	Then, disconnect your previous device from the computer.
5	Connect your device tothecomputerusing the USB cable.
6	Onthe computer,followthe on-screeninstructionstotransferdatatoyourdevice.

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Understanding the screen

Controlling the touchscreen

•Do not allowthe touchscreentocome intocontact with otherelectrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

•Toavoid damaging the touchscreen, do not tap it with anything sharp or apply excessivepressuretoitwithyourfingertips.

•Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting.Turn off the touchscreen when you do not use the device.

•The device maynot recognise touch inputs close to the edges of the screen,

which are outside of the touch input area.

• It is recommendedtouse fingers when you usethe touchscreen.

Tapping

Tap the screen.

Tapping and holding

Tapand holdthescreenfor approximately 2 seconds.

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Dragging

Tap and hold an item and drag it to the target position.

Double-tapping

Double-tap the screen.

Swiping

Swipeupwards,downwards,totheleft,

or to the right.

Spreading and pinching

Spread two fingers apart or pinch on the screen.

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Navigation bar (soft buttons)

When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen.The soft buttons are set to the Recents button, Home button, and Back button bydefault.The functions of the buttonscan change accordingtothe app currently being used or usage environment.

Recents					Back button
button
					Home button
Butto		Functio
Recent		• Tap to open the list of recent apps.
s		• Tapto return to the Home screen.
Hom		• Tapand hold to launch the Google
			Assistant.

Setting the navigation bar

Launch the Settings app, tap Display→Navigation bar, and then select an option.

• Button layout: Change the order of the buttons on the navigation bar.

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