Samsung SM-G920VZWFVZW, SM-G920VZWEVZW, SM-G920VZWAVZW, SM-G920VZKFVZW, SM-G920VZKEVZW User Manual

...
User Guide
SMARTPHONE
User Manual
and keep it for future reference.
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WARNING! This product contains chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please call 1-800-SAMSUNG (726-7864).
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or other wise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer,
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decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product, including but not limited to ‘PowerTOP’ and ‘e2fsprogs’, incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit:
opensource.samsung.com
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VZW_G920V_EN_UM_TN_PC2_051116_FINAL
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT “AS IS”, AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY
OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.
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IF YOUR CARRIER PROHIBITS THIS, IF YOU ATTEMPT TO DOWNLOAD SOFTWARE ONTO THE DEVICE WITHOUT AUTHORIZATION, YOU WILL BE NOTIFIED ON THE SCREEN THAT THE PHONE WILL NO LONGER OPERATE AND BE INSTRUCTED TO POWER DOWN THE DEVICE. YOU MUST THEN CONTACT YOUR CARRIER TO RESTORE THE DEVICE TO THE CARRIER AUTHORIZED SETTINGS.
Samsung KNOX
Samsung KNOX™ is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about KNOX, please refer to: samsung.com/us/knox [041516]
Samsung Electronics America (SEA), Inc.
Address: 85 Challenger Road Ridgefield Park, New Jersey 07660
Phone: 1-800-SAMSUNG (726-7864)
Internet Address:
samsung.com
©2016 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, MultiWindow, SHealth, SVoice, and Samsung Milk Music are all trademarks of SamsungElectronics Co., Ltd.
Other marks are the property of their respective owners.
Note: Screen images are simulated. Appearance of device may vary.
Legal Notices
iii
Do you have questions about your Samsung Mobile Device?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at: samsung.com/us/support
The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device.
Legal Information
Important legal information can be accessed in writing on the mobile device or at samsung.com
READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.
Samsung Limited Warranty - This product is
covered under the applicable Samsung Limited Warranty INCLUDING ITS DISPUTE RESOLUTION
PROCEDURE and your right to opt out of arbitration within 30 calendar days of the first consumer purchase. You may opt out by either sending an email to optout@sea.samsung.com with the subject line “Arbitration Opt-Out” or by calling 1-800-SAMSUNG (726-7864) . For more detailed
procedures, please refer to the “Dispute Resolution Procedures and Arbitration and Opt-Out” section of the Limited Warranty.
Legal Notices
iv
Full written terms and detailed information about the warranty and obtaining service are available on the device at: Settings > About phone > Legalinformation > Samsung legal or you may access the online version of the Health/Safety and Warranty guide for your device at:
English
samsung.com/us/Legal/Phone-HSGuide
Spanish
samsung.com/us/Legal/Phone-HSGuide -SP
The online version of the End User License Agreement (EULA) for your device can be found online at:
samsung.com/us/Legal/SamsungLegal-EULA4
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v

Table of Contents

Getting Started ...............................................................1
Front View ...........................................................................2
Back View ........................................................................... 4
Assemble Your Device .....................................................6
Set Up Your Device ........................................................... 9
Set Up Accounts on Your Device .................................11
Know Your Device ......................................................12
Home Screen ...................................................................13
Status Bar .........................................................................19
Navigation .........................................................................21
Notification Panel ............................................................23
Multi Window ....................................................................27
Enter Text ..........................................................................30
Emergency Mode ............................................................34
Table of Contents
Calling .................................................................................36
Phone Screen ..................................................................37
Make and Answer Calls .................................................40
Speed Dial ........................................................................46
Emergency Calls .............................................................48
Set Up and Access Voicemail ......................................50
Applications ....................................................................52
Apps List ...........................................................................53
Google Apps ....................................................................57
Verizon ...............................................................................62
Additional Apps ...............................................................64
Calculator ..........................................................................66
Calendar ...........................................................................68
Camera and Video ..........................................................71
Clock .................................................................................79
vi
Contacts ............................................................................83
Email ..................................................................................89
Emergency Alerts ............................................................93
Gallery ...............................................................................94
Memo ................................................................................97
Message+ .........................................................................99
Messages ...................................................................... 102
Music Player .................................................................. 106
My Files .......................................................................... 109
S Health ......................................................................... 111
S Voice ........................................................................... 113
Video Player .................................................................. 114
Voice Recorder .............................................................118
Settings ..........................................................................120
How to Use Settings .................................................... 121
Airplane Mode .............................................................. 123
Wi-Fi ................................................................................ 124
Bluetooth ........................................................................ 128
Mobile Hotspot and Tethering .................................... 131
Data Usage ................................................................... 135
Mobile Networks ........................................................... 136
Advanced Calling ......................................................... 137
More Settings ................................................................ 139
Sounds and Vibration .................................................. 143
Notifications ................................................................... 148
Display and Wallpaper ................................................ 149
Advanced Features ......................................................153
Storage ........................................................................... 154
Battery ............................................................................ 156
Applications Settings ................................................... 157
NFC and Payment ........................................................ 160
Themes .......................................................................... 162
Location ......................................................................... 163
Lock Screen and Security .......................................... 165
Privacy and Safety ....................................................... 173
Easy Mode ..................................................................... 176
Accounts ........................................................................ 177
Table of Contents
vii
Language and Input..................................................... 179
Backup and Reset ....................................................... 183
Date and Time .............................................................. 185
Accessibility .................................................................. 186
Help ................................................................................ 189
About Phone ................................................................. 190
System Updates ........................................................... 191
Table of Contents
viii

Getting Started

Learn about your mobile device hardware, assembly procedures, and how to get started using your new device.

Front View

Status light
Volume keys
EarpieceProximity sensors
Front camera
Power key
Home key/Finger scanner
Getting Started
Recent
Back
2
Front View
Here are some key features on the front and sides of your device.
Earpiece: Listen to a call.
Front camera: Take self-por traits and record
videos of yourself.
Power key: Press and hold to turn the device on
or off, restart it, or for quick access to Emergency mode. Press to lock or wake up the screen.
Back: Return to the previous screen or close a
dialog box, menu, or keyboard.
Home key/Finger scanner: Return to the Home
screen. Activate the Fingerprint security feature.
Getting Started Front View
Recent: Tap to display recent apps, or touch and
hold for Multi Window™.
Volume keys: Adjust the volume of your device’s
sounds and audio playback.
Status light: Display a light when the battery is
charging or fully charged, when a notification arrives, or when recording voice.
Proximity sensors: Detect the presence of objects
near the device.
3

Back View

Getting Started
Microphone
Rear camera
SIM card tray
Speaker
Microphone
Infrared transmitter
Flash
Heart rate sensor
Headset jack
USB charger/Accessory port
4
Back View
Here are some key features found on the back and sides of your device.
Infrared transmitter: Controls external devices
using infrared light.
Flash: Illuminate subjects in low-light environments
when taking a photo or recording video.
Heart rate sensor: Measure your heart rate using
your fingertip when using the S Health™ app. For more information, see “S Health” on page111.
Headset jack: Connect an optional headset.
USB charger/Accessory port: Connect the
USBcharger (included) and other optional accessories (not included) .
Getting Started Back View
Microphone: Record audio and detect voice
commands.
Speaker: Play music and other sounds.
SIM card tray: Install the SIM card. For more
information, see “Install the Nano SIM Card” on
page6.
Rear camera: Take pictures and record videos.
5

Assemble Your Device

This section helps you to assemble your device.
Install the Nano SIM Card
When you subscribe to a cellular network, you are provided with a plug-in SIM card. During activation, your SIM card is loaded with your subscription details, such as your Personal Identification Number (PIN) , available optional services, and other features.
Warning: Please be careful when handling the SIMcard to avoid damaging it. Keep all SIM cards outof reach of small children.
Caution: Exercise care when using the removal tool to eject the internal SIM card tray.
1. Insert the removal tool into the hole on the SIMcard tray, and then push until the tray pops out.
2. Place the SIM card on the tray.
Make sure that the card’s gold contacts face
down into the device and that the card is positioned as shown.
3. Slide the SIM card tray back into the slot.
Caution: If the SIM card is not inserted correctly, the device cannot detect it. Reorient the SIM card and place it back into the slot if it is notdetected.
Getting Started
6
Assemble Your Device
Charge the Battery
Your device is powered by a rechargeable, standard Li-Ion battery. A USB charger (charging head and USBcable) is included with the device for charging the battery from any standard outlet.
The battery comes partially charged. A fully discharged battery requires up to four hours of charge time. You can use the device while charging.
Note: It is recommended you fully charge the battery before using your device for the first time.
Note: For fastest charging times, use the Samsung Adaptive Fast Charger that came with your device. This charger provides faster charging only when connected to devices that support Adaptive Fast Charging.
Caution: Use only charging devices and batteries approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
1. Insert the USB cable into the USB charger/ Accessory port.
2. Connect the USB cable to the charging head, and then plug the charging head into a standard outlet.
3. Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete.
Note: This device is also compatible with wireless charging devices approved by Samsung, which are sold separately.
Getting Started Assemble Your Device
7
When to Charge the Battery
When the battery is low and only a few minutes of operation remain, the device sounds a warning tone at regular intervals.
In this condition, your device conserves its remaining battery power by dimming the screen.
When the battery level becomes too low, the device automatically turns off.
For a quick check of your battery level:
► View the battery charge indicator located in the
top right corner of your device’s display. Asolid color ( ) indicates a full charge.
You can also choose to display a percentage value. Viewing a percentage value can provide a better idea of the remaining charge on the battery. For more information, see “Battery” on page156.
Getting Started Assemble Your Device
8

Set Up Your Device

Turn Your Device On or Off
The instructions below explain how to turn your device on or off.
Turn the Device On
To turn the device on:
► Press and hold the Power key until the device
turns on.
Turn the Device Off
To turn the device off:
1. Press and hold the Power key until the Deviceoptions menu is displayed.
2. Tap Power off, and confirm if prompted.
Getting Started
Reset the Device
If your device stops responding to taps or finger gestures and you are unable to turn it off, youcan reset your device.
► Press and hold the Power key and the
Volumedown key at the same time for morethanseven seconds.
9
Set Up Your Device
Initial Set Up
The first time you turn your device on, a Welcome screen is displayed. It guides you through the basics of setting up your device.
Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up accounts, choose location services, learn about your device’s features, and more.
Note: Voice Assistant provides voice prompts and descriptions of items on the screen to improve accessibility. During setup, you can enable or disable Voice Assistant by pressing the Home key quickly threetimes.
Secure Your Device
Use your device’s screen lock features to secure your device.
Lock the Device
By default, the device locks automatically when the screen times out.
To lock the device:
► Press the Power key.
Unlock the Device
The default Screen lock on your device is Swipe.
Note: To choose a more secure screen lock, see “Set a Screen Lock” on page165.
To unlock the device:
► Press the Power key or Home key, and then drag
your finger across the screen.
Getting Started Set Up Your Device
10

Set Up Accounts on Your Device

Samsung Account
Create a Samsung account for access to Samsung content and apps on your device. When you turn on your device for the first time, set up your existing Samsung account or create a new Samsung account.
– or –
To create a new Samsung account or set up your Samsung account on your device at any time, use Accounts settings. Formore information, see“Accounts” on page177.
1. From a Home screen, tap Apps > Settings > Accounts.
2. Tap Addaccount > Samsungaccount.
Getting Started
Google Account
Your new device uses your Google™ Account to fully utilize its Android™ features, including Gmail™, GoogleHangouts™, and the Google Play™ store.
When you turn on your device for the first time, set up your existing Google Account or create a new GoogleAccount.
– or –
To create a new Google Account or set up your Google Account on your device at any time, use Accounts settings. Formore information, see“Accounts” on page177.
1. From a Home screen, tap Apps > Settings > Accounts.
2. Tap Addaccount > Google.
11
Set Up Accounts on Your Device

Know Your Device

Learn some of the key features of your mobile device, including the screens and icons, as well as how to navigate the device and enter text using the keyboard.
Warning: Please note that a touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty.

Home Screen

The Home screen is the starting point for using your device.
Widget
Status iconsNotification icons
Status bar
Home screen indicator
Primary app shortcuts
Know Your Device
App shortcuts
13
App folder
Apps list
Home Screen
Home Screen Features
Status icons: Displays information about the
device, such as the network signal strength, battery level, and the time.
Status bar: Displays device status icons (right) and
notification icons (left).
App folder: Groups multiple apps into a folder.
Apps list: Allows quick access to all of your
applications.
Primary app shortcuts: Displays these shortcuts
on all Home screens.
Know Your Device Home Screen
Home screen indicator: Indicates which
Homescreen is currently visible.
App shortcuts: Launches your favorite applications.
Widget: Runs as a simple application extension
(notashortcut) on a Home screen.
Notification icons: Displays new messages and
emails, available software updates, and more.
14
Customize your Home screens by adding application shortcuts, widgets, folders, andcustom wallpapers.
To access Home screen manager:
► From a Home screen, pinch the screen.
– or –
Touch and hold an empty space on the screen.
Manage Home Screens
Your device comes with multiple Home screens to hold app shortcuts and widgets. You can add, remove, change the order of screens, as well as choose a different main Home screen.
1. From a Home screen, pinch the screen.
2. Use these options to manage screens:
Add a screen: Swipe to the end of the
screens, and then tap Add.
Remove a screen: Touch and hold a screen,
and then drag it to Remove.
Set a screen as the main Home screen: Tap
Main Home screen at the top of a screen. This screen is displayed when you press the Home key.
Change the order of screens: Touch
and hold a screen, and then drag it to a newposition.
Flipboard Briefing: Swipe to the left of the
screens to find the Flipboard Briefing screen. To enable or disable this feature, tap On/Off at the top of the screen.
Know Your Device Home Screen
15
Wallpapers
Change the look of the Home and Lock screens with wallpaper. You can display a favorite picture or choose from preloaded wallpapers.
1. From a Home screen, pinch the screen.
2. Tap Wallpapers to customize.
For more information, see “Display and Wallpaper” on
page149.
To access Wallpaper settings:
► From a Home screen, tap Apps > Settings >
Display and wallpaper > Wallpaper.
Widgets
Widgets are simple application extensions that run on a Homescreen. There are many kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and manyothers.
Add a Widget to a Home Screen
You can add a widget to a Home screen.
1. From a Home screen, pinch the screen.
2. Tap Widgets.
3. Touch and hold a widget, drag it to a Homescreen, and release it.
Remove a Widget
You can remove a widget that you added to a Home screen.
1. From a Home screen, touch and hold a widget to releaseit.
2. Drag the widget to Remove and releaseit.
Note: Removing a widget does not delete the widget, it just removes the widget from the Home screen.
Know Your Device Home Screen
16
Themes
Set visual themes for all system screens and icons on your device.
1. From a Home screen, pinch the screen.
2. Tap Themes to customize.
For more information, see “Themes” on page162.
To access Theme settings:
► From a Home screen, tap Apps > Settings
> Themes.
Screen Grid
Change the number of icons that can be placed on each Home screen by changing the Screen grid dimensions.
1. From a Home screen, pinch the screen.
2. Tap Screen grid.
3. Tap a dimension option (4 x 4, 4 x 5, or 5 x 5) to preview its appearance. The numbers indicate how many icons can be placed horizontally by how many icons can be placed vertically.
4. Tap Apply to apply the selected dimensions.
App Shortcuts
You can use app shortcuts to launch an app from any Home screen.
Add a Shortcut to a Home Screen
You can add a shortcut to a Home screen.
1. From a Home screen, tap Apps.
2. Touch and hold an app shortcut, drag it to a Home screen, and then release it.
Know Your Device Home Screen
17
Remove a Shortcut
You can remove a shortcut that you added to a Home screen.
1. Touch and hold an app shortcut to releaseit.
2. Drag the app shortcut to Remove and releaseit.
Note: Removing a shortcut does not delete the app, it just removes the shortcut from the Home screen.
Folders
Place folders on a Home screen to organize items.
Create a Folder
You can create an app folder on a Home screen.
1. From a Home screen, touch and hold an app shortcut and drag it on top of another app shortcut until a highlighted box appears.
2. Release the app shortcut to create the folder.
Enter folder name: Enter a name for the
folder.
Palette: Change the color.
Add application: Place more apps in the
folder. Tap apps to select them, and then tap Add.
3. Tap anywhere outside of the folder to close it.
To add more apps, touch and hold an app
shortcut and drag it to the folder.
Remove a Folder from a Home Screen
You can remove a folder that you added to a Homescreen.
1. Touch and hold the folder until it detaches.
2. Drag the folder to Remove and release it.
Know Your Device Home Screen
18

Status Bar

The Status bar at the top of the Home screen provides device information (such as network status, battery charge, and time) on the right side and notification alerts on the left.
Status Icons
Battery full: Battery is fully charged.
Battery low: Battery is low.
Battery charging: Batter y is charging.
Vibrate mode: Vibrate mode is enabled.
Know Your Device
Status Icons
19
Mute mode: Mute mode is enabled.
4G LTE active: The device is connected to a
4GLTE wireless network.
Signal strength: Cellular network signal strength.
Network not available: No wireless network is available.
Wi-Fi active: Wi-Fi is active.
Wi-Fi available: A Wi-Fi network is available.
NFC enabled: NFC (Near Field
Communication) is enabled.
Status Bar
Notification Icons
Missed call: A call has been missed.
Notification Icons
File upload in progress: File is being
uploaded or sent.
Call in progress: A call is in progress.
Call on hold: A call is on hold.
New email: New email has arrived.
New Gmail: New Gmail has arrived.
New voicemail: New voicemail message has
been received.
New message: New text or multimedia message has arrived.
File download in progress: Download of a file or app is in progress.
Know Your Device Status Bar
20
GPS active: Location service (GPS) is active and acquiring a signal.
App updates available: App updates are available from the Google Play store.
App updates complete: App installation or updates are complete.
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