Samsung SM-G920PZWFSPR, SM-G920PZWESPR, SM-G920PZWASPR, SM-G920PZKFSPR, SM-G920PZKESPR User Manual
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User Guide
[UG template version 15a]
[Sprint-Samsung-G920P-ug-en-052016-FINAL]
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Table of Contents
Introduction 1 ...........................................................................................................................................
About the User Guide 1
Access Instructions on Phone 1
Access Help 1
Get Support from Sprint Zone 2
Get Started 4
Basic Operations 15
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Parts and Functions 4
Phone Layout 4
Charge the Battery 7
Turn Your Phone On and Off 8
Use the Touchscreen 9
Activate Your Phone 12
Complete the Setup Screens 13
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Basics 15
Home Screen and Applications (Apps) List 15
Phone Settings Menu 16
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Portrait and Landscape Screen Orientation 17
Capture Screenshots 17
Applications 18
Launch Applications 18
Apps List 18
Phone Number 23
Airplane Mode 23
Enter Text 24
Samsung Keyboard 24
Google Voice Typing 26
Tips for Editing Text 26
Google Account 27
Create a Google Account 27
Sign In to Your Google Account 29
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Factory Reset Protection 29....................................................................................................
Google Play Store 30
Find and Install an App 30
Request a Refund for a Paid App 31
Update an App 32
Uninstall an App 33
Get Help with Google Play 34
Lock and Unlock Your Screen 34
Update Your Phone 35
Update Your Phone Software 35
Update Your Profile 38
Update Your PRL 39
Your Phone's Home Screen 40
Home Screen Basics 40
Home Screen Layout 40
Extended Home Screens 41
Status Bar and Notification Panel 42
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Status Bar 42
Notification Panel 44
S Finder 48
Quick Connect 49
Multi Window 50
Customize the Home Screen 51
Change the Wallpaper 52
Add Shortcuts to the Home Screen 53
Add Widgets to the Home Screen 53
Add Folders to the Home Screen 54
Phone App 56
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Wi-Fi Calling 56
Place and Answer Calls 57
Call Using the Phone Dialer 58
Call Emergency Numbers 59
Answer Phone Calls 59
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In-Call Screen Layout and Operations 62
Place Calls from Contacts/Call Logs 64
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Place a Call from Contacts 64.................................................................................................
Call from Call Log 65
Optional Services 66
Voicemail Setup 66
Set Up Visual Voicemail 67
Review Visual Voicemail 67
Visual Voicemail Options 68
Configure Visual Voicemail Settings 69
Change Your Main Greeting 70
Edit the Display Name 70
Caller ID Blocking 70
Call Waiting 71
Conference Calling 72
Call Forwarding 73
Call Settings 74
Contacts 77
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Add a Contact 77
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Check Contacts 80
Contacts Screen Layout 81
Edit a Contact 82
Delete a Contact 83
Favorites 83
Groups 84
Share a Contact 86
Profile Sharing 88
Import Contacts 89
Back Up Contacts 90
Messaging and Internet 91
Text and Multimedia Messaging 91
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Send a Text Message 91
Send a Multimedia Message (MMS) 92
Use Enhanced Messaging 94
Save and Resume a Draft Message 97
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New Messages Notification 97
Manage Message Conversations 97
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Create and Send Gmail 99..............................................................................................................
Check Received Gmail Messages 101
Open New Gmail Messages 101
Open Gmail Messages 102
Manage Gmail Messages 103
Use Gmail Labels 103
Archive Gmail Threads 103
Mute Gmail Threads 104
Delete Gmail Threads 104
Search Gmail Messages 104
Report Spam 105
Add Another Google (Gmail) Account 105
Switching Between Gmail Accounts 106
Gmail Settings 107
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Email 107
Set Up an Email Account 107
Add an Email Account 108
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Add an Exchange ActiveSync Account 110
Create and Send an Email Message 111
Open Email Messages 112
Delete an Email Account 113
Manage Your Email Inbox 114
Exchange ActiveSync Email Features 115
Data Services General Information (4G LTE and 3G Networks) 117
4G LTE 117
Your User Name 118
Data Connection Status and Indicators 119
Browser 120
Use the Browser 120
Add a Bookmark 121
View Browser History 122
Open New Browser Tabs 123
Chrome Browser 124
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Facebook 125
Hangouts 125
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Instagram 126..................................................................................................................................
Messenger 126
Camera and Video 127
Take Pictures and Record Videos 128
View Pictures and Videos Using Gallery 132
Edit Pictures 134
Share Pictures and Videos 138
Camera Settings 143
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Take a Picture 129
Viewfinder Screen 129
Record Videos 130
Shooting Modes 131
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Send Pictures or Videos by Email 138
Send a Picture or Video by Multimedia Message 139
Send Pictures or Videos Using Bluetooth 140
Share Pictures or Videos Using Additional Apps or Social Media 141
Share Videos on YouTube 142
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Switch Cameras 143
Set Camera Functions 144
Live Broadcast 145
Apps and Features 148
1Weather 148
Amazon Shopping 148
App Spotlight 148
Calculator 148
Calendar 149
Add an Event to the Calendar 150
View Calendar Events 151
Sync Calendars 152
Synchronize an Exchange ActiveSync Calendar 152
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Clock 153
Set Alarms 153
Additional Clock Features 154
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Drive 155
Galaxy Apps 155
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Google Maps 155.............................................................................................................................
Google Play Music App 157
Play Music with Google Play 157
Google Play Music Screen Layout 158
Create Playlists in Google Play Music 159
Google Play Newsstand 160
Google Search 160
Hancom Office 2014 161
Lookout 161
Memo 161
Music 162
My Files 164
NASCAR Mobile 165
NextRadio 165
OneDrive 165
OneNote 165
Peel Smart Remote 165
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Photos 166
S Health 166
S Voice 168
Samsung Milk Music 168
Samsung Pay 168
Samsung+ 170
Sprint Family Locator 170
Sprint FamilyWall 170
Sprint Fun & Games 170
Sprint Music Plus 171
Sprint Protect 172
Sprint TV & Movies 172
Sprint Zone 173
Video 173
Voice Recorder 174
YouTube 179
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Connectivity 181
Transfer Files between Your Phone and a Computer 181
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Wi-Fi 182..........................................................................................................................................
Turn Wi-Fi On and Connect to a Wireless Network 182
Wi-Fi Settings 184
Disconnect Wi-Fi 184
Wi-Fi Direct 185
Hotspot 185
Bluetooth 187
Tethering 193
Sprint Worldwide Wireless Service 194
Activate Sprint Worldwide Service on Your Account 194
Your Phone’s SIM Card for International GSM Roaming 194
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Bluetooth Information 187
Enable the Bluetooth Feature 187
Pair Bluetooth Devices 189
Connect to a Paired Bluetooth Device 190
Send Information Using Bluetooth 191
Receive Information Using Bluetooth 192
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Enable Global Roaming Mode 195
Set the Communications Method for Global Use 196
Select a Carrier 196
Make and Receive Worldwide Calls 196
Sprint International Voicemail Service 197
Set Up Your Voicemail Access Number for International Use 198
Access Your Voicemail Internationally 198
International Data Roaming 199
Access Email and Data Services Internationally 199
Contact Sprint for Assistance with International Service 200
Settings 202
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Basic Settings 202
Wi-Fi Calling Settings 205
Wi-Fi Settings Menu 205
Bluetooth Settings 208
Airplane Mode 210
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Hotspot and Tethering Settings 210
Tethering Settings 212
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Data Usage Settings 214.................................................................................................................
Mobile Networks Settings 216
NFC and Payment 217
More Connection Settings 220
Nearby Device Scanning 221
Printing 222
MirrorLink 224
Virtual Private Networks (VPN) 225
Smart Manager 231
Applications Settings 234
Application Manager 235
Default Applications 239
Application Settings 240
Calendar Settings 241
Camera Settings 242
Contacts Settings 244
Email Settings 245
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Internet Settings 249
Messages Settings 251
Music Settings 254
Phone Settings 255
S Voice Settings 258
Weather Settings 259
Google Settings 261
Sounds and Vibration Settings 262
Sound Mode 265
Vibrate While Ringing 266
Volume 267
Vibration Intensity 268
Ringtones and Sounds 269
Vibration Pattern 271
Notification Sound 272
Do Not Disturb 273
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System Sounds 276
Key-tap Feedback 277
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Sound Quality and Effects 278................................................................................................
Notifications Settings 279
Display Settings 280
Advanced Features 282
Wallpaper 284
Themes 285
Home Screen Settings 287
Lock Screen and Security Settings 288
Privacy and Safety 295
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Lock Screen and Security Overview 288
Screen Lock 290
Disable the Screen Lock 293
Device Security 294
Location Settings 297
App Permissions 301
Private Mode 302
Report Diagnostic Info 303
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Send SOS Message 304
Easy Mode 305
Accessibility Settings 308
Accounts 317
Backup and Reset 319
Language and Input Settings 328
Battery Settings 331
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Vision Accessibility Settings 310
Hearing Accessibility Settings 312
Dexterity and Interaction Settings 313
Configure Other Accessibility Settings 315
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Samsung Account Backup and Restore Settings 321
Google Account Backup and Restore Settings 322
Auto Restart 323
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Reset 324
Factory Data Reset 327
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Power Saving Mode 332
Ultra Power Saving Mode 334
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Storage Settings 335.......................................................................................................................
Date and Time Settings 337
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Help 338
Activate This Device 339
System Update 341
About Device 342
For Assistance 345
Troubleshooting 345
Sprint Account Information and Help 346
Sprint Account Passwords 346
Manage Your Account 347
Sprint Support Services 347
Copyright Information 348
Intellectual Property 348
Open Source Software 348
Disclaimer of Warranties; Exclusion of Liability 348
Modification of Software 349
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Samsung KNOX 349
Samsung Electronics America (SEA), Inc. 349
Do you have questions about your Samsung Mobile Device? 349
Legal Information 350
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Index 351
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Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new Samsung Galaxy S6. The following topics explain how best to use
this guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone
thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase.
Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by
pressing Home . Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in
the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset."
Access Instructions on Phone
These topics will help you find help on your new phone and will introduce the basics of using your phone's
touchscreen if you are a new user.
Access Help
Use the phone's Help menu to learn about your phone.
Introduction 1
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1. Press Home to display the home screen.
2. From home, tap Apps > Settings > Help .
3. Tap a topic to view its contents, or tap Search to search for a topic.
Get Support from Sprint Zone
In addition to your phone's built-in Help menu, you can also access support for your phone and service
through the preloaded Sprint Zone app.
1. From home, tap Apps > Sprint Zone .
Introduction 2
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2. From the Sprint Zone main page, tap Support.
3. Tap a topic to view its contents.
Introduction 3
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Get Started
The following topics give you all the information you need to set up your Samsung phone and wireless
service the first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Front View
Get Started 4
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Part
Description
Earpiece
Listen to calls and automated prompts when using the phone.
Front camera
Takes pictures and records videos while facing the screen, and allows
you to video conference.
Power/Lock key
Turn the phone or screen on or off, or switch your phone to
Emergency mode.
SIM card tray
Location of the SIM card.
Back key
Return to the previous screen, or close a dialog box, options menu,
the notification panel, or keyboard.
Home key/fingerprint sensor
Return to the home screen. Press and hold to open Google™
Search/Google Now™. Use to register fingerprints for security.
Recent apps key
Access recently used apps.
Touchscreen
Display information needed to operate your phone, such as the call
status, the Contacts list, and the date and time. Also provides one-tap
access to all of your features and applications.
Volume key
Adjust the ringtone or media volume or adjust the voice volume during
a call.
LED indicator
The LED indicator blinks or glows when charging, to indicate low
battery, to announce new notifications, and when voice recording.
Proximity and light sensor
Detect when objects are close to the screen. For example, when you
hold the phone to your ear while on a phone call, the sensors
temporarily lock the screen to prevent accidental screen touches.
Get Started 5
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Back View
Part
Description
Infrared transmitter
Control other devices using infrared light.
Flash
Help illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Heart rate monitor
Measure your heart rate using your fingertip when using the S Health™
app. For more information, see S Health.
Headset jack
Plug in a headset for convenient, hands-free conversations.
USB charger/accessory port
Connect the phone to the charger using a USB cable.
Microphone
Transmit your voice for phone calls or record your voice or ambient
sounds for voice recordings and videos.
Speaker
Play ringtones and sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.
Rear camera
Take pictures and videos.
Caution: Inserting an accessory into the incorrect jack may damage the phone.
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Charge the Battery
Follow these instructions to charge your phone’s battery using either the included charging head and USB
cable or using a USB connection on your computer.
Tip: This device is also compatible with Samsung-approved wireless charging devices (sold separately).
Note: This phone has an integrated battery that cannot be removed by the user.
Battery Cautions
Caution: Use only charging devices approved by Samsung. Samsung accessories are designed for
your device to maximize battery life. Using other accessories may invalidate your warranty and may
cause damage.
Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and
settings may become lost or changed, or the phone may become unusable. Charge once every six
months before storing or leaving unused for a long period.
Charge Using the AC Adapter
It is recommended you fully charge the battery before using your device for the first time. For fastest
charging times, use the Samsung Adaptive Fast Charger that came with your device. This charger
provides faster charging only when connected to devices that support Adaptive Fast Charging.
1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Plug the other end of the USB cable into the charging head.
3. Plug the charging head into an electrical outlet.
4. After charging, disconnect the phone from the charger.
Unplug the charging head from the outlet, and remove the micro USB cable from the phone
and the charging head.
Get Started 7
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Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your
phone.
2. Insert the large end of the USB cable into a USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power/Lock key.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activate Your Phone for more information.
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Turn Your Phone Off
1. Press and hold the Power/Lock key to display the device options menu.
2. Tap Power off to turn the phone off.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the keyboard, select items such as application and settings icons, or press
buttons, simply tap or touch them with your finger.
Get Started 9
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Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Get Started 10
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Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Get Started 11
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Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard. See Samsung Keyboard for more details.
Note: Auto rotate needs to be enabled for the screen orientation to automatically change. Pull down the
status bar to display the notification panel, and then tap Auto rotate to enable the option.
Pinch and Spread
Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when
viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
Get Started 12
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When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the prompts to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you are swapping phones), you can activate on your computer online or directly
on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Tip: Do not press the Power/Lock key while the phone is being activated. Pressing the Power/Lock key
cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your
account.
1. From the Welcome screen, select a language and tap Start to get started.
To skip any section, tap Next or Skip.
Note: On the Welcome screen, there may also be an Accessibility button. If you are visually impaired or
hard of hearing, tap Accessibility to change the accessibility settings.
2. Follow the prompts to complete each section. For each topic, you will have the option to skip it
and continue to the next screen.
Wi-Fi – If prompted, follow the prompts to sign in to an available Wi-Fi® network. For secured
Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details.
Terms and Conditions – Read any applicable End User License Agreements or Terms and
Conditions for using your phone, and tap Next > Agree to continue.
Get Started 13
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Personalize your phone – If applicable, enter your first and last name and tap Next. This
information is used by the phone to personalize certain apps.
Protect your phone – Prevent others from using this phone without your permission by
activating device protection features.
Google services – Select your Google location and service options and then tap Next.
Samsung account – Enter your email account and password to sign in to your current
Samsung account, or tap Create account to set up a new Samsung account.
Easy mode – Switch between the default screen layout and a simpler layout. The Easy mode
layout has larger text and icons, making for a more straightforward visual experience
3. Tap Finish. Your setup is now complete.
Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps screen or through Settings.
Get Started 14
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Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Home Screen and Applications (Apps) List
Most of your phone’s operations originate from the home screen or the Apps list.
1. From any screen press the Home key to display the home screen.
2. Tap Apps to display the Apps list.
For information about using the home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, keys, and other items to open or activate the assigned function.
■ Tap Back to return to the previous screen.
Basic Operations 15
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Recent Applications
You can display a list of recently used applications using the Recent apps key.
■ Tap Recent apps to view a list of recently used applications.
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■ From home, tap Apps > Settings .
– or –
Pull down the status bar and tap Settings .
For more information, see Basic Settings.
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Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.
Note: Not all screens will adjust for landscape orientation.
Turn Screen Rotation On or Off
1. Pull down the status bar to display the quick settings menu.
2. Tap Auto rotate to turn the option on or off.
You may need to scroll left or right to see the Auto rotate option.
If the Auto rotate option is not available, tap Expand to display the full options list.
Capture Screenshots
You can use your phone’s power and home keys to capture screenshots.
■ Press and hold the Power/Lock key and Home key at the same time to capture a screenshot of
the current screen.
The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, tap Apps > Gallery .
Tip: Depending on your settings, you may also be able to capture screenshots by swiping your palm
across the screen. See Advanced Features for details.
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Applications
App
Function/Service
1Weather
Receive real-time local weather information at any location in the world.
Access 7-day and hourly weather forecasts for your area.
Amazon Shopping
Shop at amazon.com™ from your device.
App Spotlight
Discover new apps from the Google Play™ store.
The following topics describe how to access the applications (apps) list and launch apps on your phone.
Launch Applications
All installed apps can be accessed and launched from the Apps list.
1. From home, tap Apps .
The Apps list opens.
2. Tap and app icon to launch the corresponding application.
The application opens.
Apps List
The Apps list expands to include any apps you download and install on your phone. The following table
outlines the primary apps that have been preinstalled on your phone.
Note: Available apps are subject to change.
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App
Function/Service
Calculator
Perform basic and advanced mathematical calculations.
Calendar
Use Calendar to create and manage events, meetings, and
appointments, organize your time, and be reminded of important events.
Camera
Take pictures and record videos using the front and rear cameras.
Chrome
Browse the Internet and bring your open tabs, bookmarks and address
bar data from your computer to your mobile device.
Clock
Set alarms, view time in time zones around the world, use a stopwatch,
set a timer, and use your phone as a desk clock.
Contacts
Store and manage contacts from a variety of sources, including contacts
you enter and save directly in your phone as well as contacts
synchronized with your Google Account, compatible email programs
(including Microsoft® Exchange Server), and your Facebook™ friends.
Drive
Open, view, rename, and share your Google Docs™ and files. Located in
the Google folder in the Apps list.
Email
Send and receive email from a variety of email service providers.
Facebook
Keep up with friends and family with the Facebook app. Share updates,
photos, and videos, as well as text, chat, and play games.
FamilyWall for Sprint
Communicate, organize, share, remember, and locate friends and family
members. Users get all the benefits of social sharing in a totally private
space.
Galaxy Apps
Discover apps designed exclusively for your Galaxy device. Located in
the Samsung folder in the Apps list.
Gallery
View and edit pictures and watch videos that you have taken with your
phone’s camera or downloaded.
Gmail
Send and receive email with Gmail™, Google’s web-based email service.
Located in the Google folder in the Apps list.
Google
Search not only the Internet, but also the apps and contents of your
device. Located in the Google folder in the Apps list.
Google+
Chat with friends and family, post photos, and see what others are
sharing. Located in the Google folder in the Apps list.
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App
Function/Service
Hancom™ Office 2014
View, edit, and create Hancom Office™ Hanword (*.hwp) and Hanshow
(*.show) documents. Located in the Samsung folder in the Apps list.
Hangouts
Meet friends and family online, share photos, host video calls, and send
SMS and Hangouts messages. Located in the Google folder in the Apps
list.
Instagram
Capture and share photos and videos with your friends using Instagram™.
Customize what you capture, then share it on your feed or post it directly
to your friends. Located in the Social folder in the Apps list.
Internet
Browse the Internet using a full-featured browser. Located in the
Samsung folder in the Apps list.
Lookout
Configure and manage key security options, such as anti-virus and antimalware technology, a lost and stolen device locater service, an
application privacy adviser, and a backup service.
Maps
Find your current location and get directions and other location‑based
information.
Memo
Organize your life by creating, editing, and managing memos. Located in
the Samsung folder in the Apps list.
Messages
Send and receive text and multimedia messages.
Messenger
Reach out to your friends and family with Facebook Messenger™, which
works just like texting. A data plan is required to use Messenger. Located
in the Social folder in the Apps list.
Music
Use Music to browse your music library, play songs, and create playlists.
You can also set songs as ringtones for incoming calls, or as alarm tones.
My Files
Manage your sounds, images, videos, Bluetooth® files, Android™ files,
NASCAR Mobile
Follow NASCAR™ news, view video highlights and driver stats, and more.
NextRadio
Listen to your favorite FM radio stations on the go with NextRadio®. Tune
in to any FM frequency in your area and listen to the radio without the
cost of streaming music.
and other data in one convenient location. Located in the Samsung folder
in the Apps list.
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App
Function/Service
OneDrive
Stay organized using text, pictures, or audio notes. Create Quick Notes or
review and edit shared OneNote® notebooks using OneDrive®. Located in
the Microsoft folder in the Apps list.
OneNote
Store and share photos, videos, documents, and more in your free online
OneDrive account, which you can then access from your personal
computer, tablet, or phone. Located in the Microsoft folder in the Apps
list.
Peel Smart Remote
Control select Wi-Fi-enabled Samsung TV models using your Samsung
Galaxy device. Now you can control all of your TV’s settings, such as on
and off functions, channel navigation, and volume control from the same
Samsung device you already know.
Phone
Make and receive phone calls.
Photos
Automatically back up your photos and videos to your Google Account.
Located in the Google folder in the Apps list.
Play Games
Discover hundreds of games for download and purchase through the
Google Play store. Located in the Google folder in the Apps list.
Play Movies & TV
Watch movies and TV shows purchased from Google Play. You can
stream them instantly, or download them for viewing when you are not
connected to the Internet. You can also view videos saved on your
device. Located in the Google folder in the Apps list.
Play Music
Play music and audio files on your device. Located in the Google folder in
the Apps list.
Play Newsstand
Subscribe to your favorite magazines to read on your device at your
leisure. Located in the Google folder in the Apps list.
Play Store
Find new apps, movies and TV shows, music, books, magazines, and
games in the Google Play store.
S Health
Manage your health with the S Health wellness application. Set fitness
goals, check your progress, and keep track of your overall health.
S Voice
Use the S Voice™ voice recognition application to activate a wide variety
of functions on your phone.
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App
Function/Service
Samsung Milk Music
Stream music with a radio service that offers a simple way to find the
music that is right for you. With a library of over 13 million songs and
200+ stations, the interactive dial makes it easy to skim through stations
to find the perfect soundtrack for the moment. Located in the Samsung
folder in the Apps list.
Samsung Pay
Use your phone to pay at more places than any other mobile payment
service out there, from the grocery store to the coffee shop to your
favorite department store.
Samsung+
Get live help, discover new features, and unlock promotions for your
Samsung device.
Settings
Configure settings and options on your phone.
Sprint Family Locator
Use Sprint Family Locator to locate any phone on your Sprint family plan
instantly—from your mobile phone, tablet or computer.
Sprint Fun & Games
Download new apps and games from Sprint.
Sprint Music Plus
Purchase, download, and play music, ringtones, and ringback tones for
your phone.
Sprint Protect
Protect your phone from loss, theft, or breakage. In most cases, you save
hundreds on a replacement device and get it the next day.
Sprint TV & Movies
Use Sprint TV & Movies to watch live TV and access movies and other on
demand entertainment on the go.
Sprint Worldwide
Access information about Sprint Worldwide international voice and data
service.
Sprint Zone
Access your Sprint account, get device information and help, find
recommended apps, and more.
Video
View videos on your phone.
Voice Recorder
Record voice memos and share them with others. Located in the
Samsung folder in the apps list.
Voice Search
Use voice commands to search the web with Google. Located in the
Google folder in the Apps list.
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App
Function/Service
Voicemail
Use Visual Voicemail for a quick and easy way to access your voicemail.
Now you can find exactly the message you are looking for without having
to listen to every voicemail message first.
YouTube
View and upload YouTube™ videos from your device.
Phone Number
Follow the instructions below to display your phone’s wireless phone number.
1. From home, tap Apps > Settings > About device .
2. Tap Status > SIM card status.
You will see the number listed under My phone number.
Airplane Mode
Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can
use apps that do not require a signal or data.
To turn on airplane mode:
■ Pull down the status bar and tap Airplane mode > Turn on.
Your phone is now in airplane mode. You will see the airplane mode icon in the status
bar.
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To turn off airplane mode:
■ Pull down the status bar and tap Airplane mode .
Your phone’s wireless connection features are now restored.
Enter Text
You can type on your phone using the touchscreen Samsung keyboard or Google Voice™ typing.
Note: Keyboard layouts and options may change depending on where you are using them. For example,
if you are entering text to do a Web search, a search icon may be available instead of an enter key.
Samsung Keyboard
Use the touchscreen Samsung keyboard for entering text. The keyboard appears automatically when you
tap a text entry field, and can be used in either portrait or landscape mode. You can also use the Google
Voice typing option to enter text using your voice (see Google Voice Typing for details).
The Samsung keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys
(like on a computer), along with enhancements and options that allow you to enter text faster and more
accurately, such as continuous key input, personalized usage dictionaries, and more.
Assign Samsung Keyboard for Text Entry
If you have multiple text input methods installed on your device, you can select the Samsung keyboard to
be your default text input method from Settings, or you can choose it at any time while entering text.
Note: The Samsung keyboard is the default text input method on your phone. Additional keyboards and
input methods are available for download from the Google Play store. See Google Play Store.
From Settings:
■ From home, tap Apps > Settings > Language and input > Default keyboard, and
then choose Samsung keyboard.
While entering text:
1. While entering text, drag down from the top of the screen to open the notification panel.
2. Tap Select keyboard, and then choose Samsung keyboard.
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Use Samsung Keyboard to Enter Text
■ Tap keys to enter text. While entering text, use these options:
If you make a mistake, tap Delete to delete incorrect characters. Touch and hold Delete
to delete a whole word or field.
Tap Shift to change the case of the text (the arrow will turn blue). Tap Shift twice to
switch to all capitals (the key will turn blue).
Tap Symbols to switch to a symbols keyboard. There are two symbol keyboards; to
switch between them, tap Symbols (1 of 2) or Symbols (2 of 2) .
Touch and hold Keyboard settings to open an options menu. Select from the following
options:
• Voice input to switch to Google Voice typing. See Google Voice Typing.
• Clipboard to attach a screenshot or other item from the clipboard.
• Emoticon to display a list of emoticons.
• Keyboard settings to view the Samsung keyboard settings menu.
If you have more than one language selected in Samsung Keyboard settings, you can swipe
your finger over Spacebar to switch between languages.
Configure Samsung Keyboard
■ From home, tap Apps > Settings > Language and input > Samsung keyboard.
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Google Voice Typing
Google Voice typing uses Google voice recognition to convert speech to text.
Use Google Voice Typing to Enter Text
1. While entering text, drag down to open the notification panel, and then tap Select keyboard >
Google voice typing.
– or –
Touch and hold Keyboard settings on the Samsung keyboard, and then tap Google voice
typing .
2. Speak into the microphone and watch your text being entered onscreen.
3. If the text is incorrect, tap Delete .
4. Once you have completed entering your text, tap Exit . The keyboard will reappear.
Note: You can assign a new language to Google Voice typing. Tap Settings > Languages and tap a
language to select it. To add more languages, tap Settings > Languages, tap the language(s) you
want to add, tap Save, and then tap the Back key .
Configure Google Voice Typing
■ From home, tap Apps > Settings > Language and input > Google voice typing.
Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and pasting.
■ Touch and hold text to highlight it, and then select from the following options:
Select all: Highlights all the text in the field.
Cut: Removes the selected text and saves it to the clipboard.
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Copy: Copies the selected text to the clipboard.
Paste: Insert the last copied or cut text into the current field.
Sharing: Send the text with others using a variety of sharing methods.
Clipboard: Display the clipboard to choose previously cut or copied text.
Dictionary: Access your personal dictionary.
Assist: Perform a Google search on the selected term.
Google Account
You will need a Google Account to access several phone features such as Gmail, Google Maps™,
Hangouts, and the Google Play applications. Before you are able to access Google applications, you
must enter your account information. These applications sync between your phone and your online
Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.
Create a Google Account
If you do not already have a Google Account, you can create one online or using your phone.
Note: You can also create and sign into your Google/Gmail account through your phone’s Setup
application.
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play,
you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign-in > Create account.
3. Follow the prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email to confirm
and activate your new account.
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Create a Google Account Using Your Phone
1. From home, tap Apps > Settings > Accounts > Add account.
2. Tap Google, and then tap Or create a new account.
3. Follow the prompts to set up your account. Tap Next to proceed between steps, which may
include:
Enter your First name and Last name.
Enter a desired Username.
Enter and reenter a password.
Create a security question and answer, enter a secondary email address to help you recover
your password if you ever lose it.
On the Finish account screen, select your Web history and additional Google Play options.
Enter the letters from the Authenticating screen.
After your phone connects with the Google servers, select the items you would like to sync
with your phone and then tap Sync now.
4. Tap Finish setup.
You are signed in to your Google Account, and your phone will synchronize the selected
items.
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to
add a secondary email address. Enter a second Gmail address or any other email address from which
you currently send and receive email. This address is used to authenticate your account should you ever
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encounter problems or forget your password. It is strongly encouraged for Android users so you can
regain access to Google services and purchases on your phone.
Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign
in to your Google Account.
1. From home, tap Apps > Settings > Accounts > Add account.
2. Tap Google, and then tap Enter your email.
3. Enter your Gmail address and password, and then tap Next.
4. Complete any additional screens if prompted.
You are signed in to your Google Account.
Factory Reset Protection
When you sign in to a Google Account on your device, Factory Reset Protection is turned on. Factory
Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings
without your permission. For example, if your device is lost or stolen and a factory data reset is
performed, only someone with your Google Account username and password can use the device.
You will not be able to access the device after a factory data reset if you do not have your
Google Account username and password. For more information, see Factory Data Reset.
Caution: You should remove your Google Account before shipping your device to Samsung or any other
service provider for service and before resetting the device to factory settings.
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Enable Factory Reset Protection
Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP)
security feature. For more information, see google.com.
Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the device.
1. From home, tap Apps > Settings .
2. Tap Accounts > Google.
3. Tap More > Remove account.
Google Play Store
Google Play is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to
bestselling books and blockbuster movies and music. When you find what you want, you can easily
download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or
mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google
Account for details.
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by
Google Inc.). Sprint is not responsible in any way for user-installed applications (quality, reliability,
legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access
your personal information or require us to disclose your customer information to the third-party application
provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you
aren’t comfortable with the third-party application’s policies, do not use the application.
Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require access to
your personal information (such as your location, contact data, and more) or access to certain functions
or settings of your phone. Download and install only apps that you trust.
1. From home, tap Apps > Play Store .
2. When you open the Google Play store app for the first time, the Terms of Service window will
appear. Tap Accept to continue.
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3. Browse through the categories, find an item you are interested in, and tap the name.
Search for an app. Tap the Google Play search field, enter the name or type of app you are
looking for, and then tap on the keyboard.
4. Tap an app to read a description about the app and user reviews.
5. Tap Install (for free applications) or the price (for paid applications).
Note: If you have not already done so, you will need to set up a payment method to purchase paid apps
from Google Play.
6. The subsequent screen notifies you whether the app will require access to your personal
information or access to certain functions or settings of your phone. If you agree to the conditions,
tap Accept (for free apps) or Accept and then Buy (for paid apps) to begin downloading and
installing the app.
If you have not already set up a payment method, tap Continue and then follow the prompts
to arrange payment and complete the purchase.
The selected app is downloaded and installed on your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have access to
many functions or a significant amount of your data. Once you tap Ok on this screen, you are responsible
for the results of using this item on your phone.
Purchasing Applications
Purchase apps at your own risk. Sprint is not responsible for any harm to you or third parties resulting
from the use of purchased applications.
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your
credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you cannot request a refund a second time.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games.
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is cancelled.
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Update an App
Depending on your settings, many apps will update automatically, or you can update apps directly from
the Play store app.
Update an App Directly
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games.
3. Tap the app you want to update, and then tap Update.
The app update is downloaded and installed.
Set Automatic App Updates
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games.
3. Tap the app you want to set for auto-update, and then tap Menu > Auto-update.
The app is set to update automatically whenever an update becomes available.
Note: Automatic updates are unavailable for some apps.
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Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games.
3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.
The app is uninstalled and removed from your phone.
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Get Help with Google Play
The Google Play store app offers an online help option if you have questions or want to know more about
the app.
1. From home, tap Apps > Play Store .
2. Tap Menu > Help & Feedback.
The Web browser will take you to the Google Play Help Web page, where you will find
comprehensive, categorized information about Google Play.
Lock and Unlock Your Screen
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again or
receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when
you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock key.
The lock screen appears.
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2. Swipe your finger across the screen to unlock it.
The screen is unlocked.
If you have set up a screen lock, you will be prompted to draw the pattern, enter the
password or PIN, or scan your fingerprint. See Screen Lock.
Update Your Phone
From time to time, updates may become available for your phone. You can download and apply updates
through the Settings > System Update menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to
update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change
location during the update process. Make sure the battery is adequately charged before beginning an
update. A weak signal or low battery during an update may cause the update to fail. An update failure
may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
Update Your Phone Software
You can update your phone's software using the System Update option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating
your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps > Settings > Accounts > Google.
2. Tap On/Off next to each option to enable backup.
3. Tap More > Sync now to sync your Google Account information.
To back up your Exchange Mail information:
1. From home, tap Apps > Settings > Accounts > Microsoft Exchange ActiveSync.
2. Tap On/Off next to each option to enable backup.
3. Tap More > Sync now to sync your Google Account information.
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To back up stored text messages:
1. From home, tap Apps > Messages .
2. Select the text message from the list to view the message thread.
3. Touch and hold on a portion of the text message from the string. The Message options context
menu appears.
Note: You can back up stored text messages by forwarding them to your own phone number. Open the
messages after you have updated your firmware.
4. Tap Forward.
5. Enter your phone number and tap Send.
To restore your Google apps following the update:
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games > All tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish to
reinstall.
4. Follow the prompts.
Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is
applied.
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Update Your Phone’s Software
Once you have backed up all your data, use the Download updates manually option to update your
phone’s software.
1. From home, tap Apps > Settings > System Update .
2. Tap Download updates manually.
Your phone automatically downloads and installs any available updates. You may be
required to power your phone off and back on to complete the software upgrade.
Alternatively, you can access system updates through the notification panel.
1. Locate the System Update Available icon in notifications. ( )
2. Pull down the status bar.
3. Tap to open the System Updates screen.
4. Tap Download and follow the prompts.
The downloading icon appears within the status bar to indicate the phone is downloading
the necessary files.
5. Tap Restart and install to complete the process.
( )
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Confirm Your Current Phone Software
1. From home, tap Apps > Settings > About device .
2. Locate the Software version read-only field.
Update Your Profile
This option allows you to automatically update your online user profile information. If you choose to
change your user name and select a new one online, you must then update the user name on your
phone.
1. From home, tap Apps > Settings > System Update > Update Profile.
2. Follow the prompts.
The phone will download and install the profile update and you will see a confirmation when
complete.
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Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to
reconnect with the network.
Update Your PRL
This option allows you to download and update the PRL (preferred roaming list) automatically.
1. From home, tap Apps > Settings > System Update > Update PRL.
2. Follow the prompts.
The phone will download and install the PRL update and you will see a confirmation when
complete.
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Your Phone's Home Screen
The following topics describe how to use and customize your phone’s home screen, understand the
status bar, and use the notification panel.
Home Screen Basics
The home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Home Screen Layout
Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.
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Item
Description
Status area
The status area of the status bar (on the right) displays phone and service
status information such as signal strength, battery status, Wi-Fi and data
connectivity, ringer status, and time.
Status bar
The status bar displays icons to notify you of your phone’s status (on the right
side) and notifications (on the left side).
Widget
Widgets are self-contained apps that reside on your phone’s home screen.
Application icons
Application icons are shortcuts to favorite applications. You can add and
remove these shortcuts as you wish.
Applications (Apps)
list
Tap to open the applications (apps) list. The Apps list key is a primary
shortcut available from all home screens.
Primary shortcuts
Primary shortcuts are application shortcuts that appear in the same location
on all of your phone’s home screens. These are customizable except for the
Applications (Apps) shortcut, which remains static.
Notification area
The notification area of the status bar (on the left) displays notifications for
incoming messages, missed calls, application updates, and more. Pull down
the status bar to display the notification panel.
Tip: Press the Home key to return to the main home screen from any other screen.
Extended Home Screens
In addition to the main home screen, your phone features extended home screens to provide more space
for adding icons, widgets, and more. Press the Home key to display the main home screen and then
swipe the screen right or left to move from the main screen to an extended screen.
Additional screens are available in addition to the main home screen.
● If you are not already using the maximum number of screens for your phone, you can add more
screens by touching and holding an empty space on a home screen, sliding the thumbnails to the
left, and then tapping Add page .
● While on an extended screen, press the Home key to return to the main home screen.
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Status Bar and Notification Panel
Icon
Status
Bluetooth:
GPS is active.
Wi-Fi is active.
Download of a file or app is in progress.
Your phone’s status and notifications are available at a glance at the top of the screen.
Status Bar
The status bar at the top of the home screen provides phone and service status information on the right
side and notification alerts on the left. To view the notification panel or access the quick settings menu,
pull down the status bar from the top of the screen.
Status Bar Layout
Main Status Icons
Bluetooth is active.
GPS:
Wi-Fi:
File download in progress:
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Icon
Status
Mute mode:
Mute mode is enabled.
Vibrate mode is enabled.
Call is using speakerphone.
Cellular network signal strength is displayed.
Roaming network signal strength is displayed.
The device is connected to a 3G wireless network.
The device is connected to a 4G LTE wireless network.
Airplane mode is active.
Sync is active.
Battery is charging.
Battery is fully charged.
Icon
Notification
A call has been missed.
A call is on hold.
New voicemail message has been received.
New email has arrived.
New Gmail has arrived.
New text or MMS message
New Hangouts message has arrived.
Vibrate mode:
Speakerphone:
Signal strength:
Roaming signal strength:
3G:
4G LTE active:
Airplane mode:
Sync:
Battery charging:
Battery full:
Main Notification Icons
Missed call:
Call on hold:
New voicemail:
New email:
New Gmail:
New message:
New Hangouts message:
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Icon
Notification
New Sprint Zone message:
New Sprint Zone message has arrived.
A USB connection is active.
An alarm has been set.
A new Emergency alert has arrived.
An app update is available from the Google Play store.
File is being uploaded or sent.
An app or software update was successful.
Keyboard is in use.
View additional notifications.
Event: A calendar event is approaching.
USB:
Alarm:
Emergency alert:
Update available:
File upload in progress:
Update successful:
Keyboard in use:
More notifications available:
Note: Additional notification icons may appear. All notifications may be accessed through the notification
panel.
Notification Panel
Your phone’s notifications appear at the left side of the status bar, and you can access the full notification
panel by pulling down the status bar. From there, you can check notifications, download updates, open
messaging apps, use the quick settings menu, and more.
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Open the Notification Panel
■ Pull down the status bar. (Slide your finger down from the top of the screen.)
The notification panel opens. To check notifications, tap an item in the list.
Close the Notification Panel
■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.)
– or –
Tap Back to close the notification panel.
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Notification Panel Layout
The notification panel gives you access both to notifications and the quick settings menu.
Notification Panel Quick Settings
The Quick Settings list at the top of the notification panel lets you quickly access frequently used settings
options. Scroll left or right to display all available settings, and tap an icon to turn the selected feature on
or off.
You can customize which settings are available in your Quick Settings list.
1. From home, drag the status bar down to display the notification panel.
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2. Tap Expand > Edit to display the quick settings panel options.
3. Drag buttons to arrange which options appear in the quick settings panel.
You will see two sets of buttons, Active Buttons on top and Available Buttons below.
• You can have ten buttons active in the quick settings panel. These appear in the Active
Buttons list.
• There will additional buttons shown in the Available Buttons list. These are not currently
active in the quick settings panel.
To add, remove, or move a button, touch and hold it and move it to the desired location.
4. Tap Done when you are finished.
Note: You can only move buttons from Active to Available or vice-versa if there is space in the destination
area. For example, if there are already ten Active buttons, you will need to move one to Available before
dragging a different Available button up to the Active area.
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S Finder
Search your device for apps, contacts, messages, email, files, settings, and more.
1. Open the notification panel by sliding your finger down from the top of the screen.
The notification panel opens.
2. Tap Expand > S Finder .
3. Tap the Search field and enter search criteria.
4. Tap an item to view or launch.
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Quick Connect
Quickly connect wirelessly to nearby devices that support Quick connect, Wi-Fi Direct, Screen Mirroring,
and devices that can share media using Wi-Fi.
1. Open the notification panel by sliding your finger down from the top of the screen.
The notification panel opens.
2. Tap Quick connect.
Your device scans for nearby available devices.
3. Tap a device and follow the prompts to connect.
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To set your device visibility:
■ Tap More > Settings > Device visibility for options:
Visible to all: Your device will always be visible to other devices.
Visible to contacts: Your device will always be visible to contacts only.
Only when Quick connect turned on: Your device will only be visible to other devices when
Quick connect is turned on.
Tip: For more information about Quick connect, tap More > Help from the connections screen.
Multi Window
The Multi Window™ feature lets you multitask by using multiple applications at the same time on the same
screen.
Activate Multi Window
Apps that support Multi Window display together on a split screen. You can switch between the apps,
adjust the size of their display on the screen, and copy information from one app to the other.
Note: Multi Window is not available for all apps.
1. From any screen, tap Recent apps .
2. Tap two apps that support Multi Window to open them in split screen view.
– or –
If you are currently using an app that supports Multi Window, tap another app to add it in split
screen view.
You can also launch recently used apps directly into Multi Window view:
1. From any screen, touch and hold Recent apps .
Recently used apps that support Multi Window have a Multi Window icon in their title bar.
2. Tap Multi Window in the title bar to launch an application in split screen view.
Other recently used apps that support Multi Window display below the launched app.
3. Tap an app shortcut to add it to the split screen view.
Note: Only applications that support Multi Window have the Multi Window icon.
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Window Controls
Use Window controls to switch windows, drag and drop content, minimize or maximize windows, or to
close a window.
1. Select an app window, and then tap Window controls in the middle of the window border.
2. The following options are available:
Switch windows: Switch locations between Multi Window apps.
Drag and drop content: Move items between the app windows. Drag an item to share
from one window to another. Not all applications support this feature.
Minimize window: Minimize the selected app window. This turns the app into a circular,
Maximize window: Open the selected app window in full screen view.
Close app: Close the selected app.
movable icon that can be opened by tapping on it.
Customize the Home Screen
Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home
screen.
Operations for Rearranging the Home Screen
● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired
location.
● Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove.
● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the
home screen menu. Menu options include Wallpapers, Widgets, Themes, and Screen grid
settings. You also have the option to add or remove home screens.
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Change the Wallpaper
Select and assign your phone’s background wallpaper.
1. From home, touch and hold an empty space, and then tap Wallpapers .
You can also access the wallpaper menu through settings. From home, tap Apps >
Settings > Wallpaper .
2. Tap an option to select the wallpaper.
Home screen to set the background wallpaper for your home screen. Select a preloaded
wallpaper, select an image from the Gallery, or select an image from ID wallpapers.
Lock screen to set the wallpaper for your phone’s lock screen. Select a preloaded wallpaper
or select an image from the Gallery.
Home and lock screens to set a wallpaper for both your home screen and your lock screen.
3. Select a wallpaper and tap Set as wallpaper.
The wallpaper is set.
Note: Tap On/Off next to Wallpaper motion effect to enable or disable this feature. It allows the
wallpaper to shift slightly as you move the device, creating a 3D effect.
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Add Shortcuts to the Home Screen
You can add shortcuts for quick access to favorite apps from the home screen.
1. From home, tap Apps .
The Apps list opens.
2. Touch and hold an app icon.
The icon will disengage and you will see the current home screen.
3. Drag the icon to an empty location on one of the home screens.
The shortcut is added to the home screen.
Add Widgets to the Home Screen
You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a
home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of
widgets, including links to a specific contact, Internet bookmarks, Facebook status windows, Gmail and
email accounts, and many others.
1. From home, touch and hold an empty space, and then tap Widgets .
The Widgets list opens.
2. Touch and hold a widget icon.
The icon will disengage and you will see the current home screen.
3. Drag the icon to an empty location on one of the home screens.
The widget is added to the home screen.
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Add Folders to the Home Screen
You can group home screen shortcuts into folders for convenient access.
1. From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of
another shortcut and release it.
2. Type a name, and then tap Back .
A new folder is created.
3. To add more app shortcuts to the folder, touch and hold a shortcut, and then drag it on top of the
new folder.
The new shortcut is added to the folder.
Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. From home, tap the folder to open it, and then tap the folder name.
2. Type a new name, and then tap Back .
Change the Folder Color
You can change the color of a folder.
1. From home, tap the folder to open it.
2. Tap and select a color, and then tap Back .
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Phone App
The following topics outline the use of your device’s phone app to place and receive calls, use voicemail,
and more.
Wi-Fi Calling
Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls
and text messages over a connected Wi-Fi network and may offer better coverage in buildings and areas
of poor cellular reception.
Set Up Wi-Fi Calling
1. From home, tap Apps > Settings .
2. Tap Wi-Fi Calling and follow the prompts to set up Wi-Fi Calling.
You will see if Wi-Fi
Calling is set up but you are not connected to a Wi-Fi network.
in the status bar when Wi-Fi Calling is active and connected, or
Note: When using Wi-Fi calling, the phone app icons differ slightly. You will tap Dial to place a
call, and tap End to end a call.
Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support.
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Enable or Disable Wi-Fi Calling
1. From home, tap Apps > Settings > Wi-Fi Calling .
2. Tap On/Off to turn Wi-Fi Calling on or off.
Tip: You can also turn Wi-Fi Calling on or off through the quick settings menu. Pull down the status bar to
display the quick settings menu and tap Wi-Fi Calling to enable or disable the feature.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the
in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the Volume key up or down during the call.
Troubleshooting
Problem: Difficulty during call.
Solution 1: It may not be possible to make a call properly in a noisy location.
Solution 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Problem: Sound pops momentarily during a call.
Solution: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
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Emergency Call Cautions
Emergency calls are restricted in Airplane mode.
Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone’s dialer screen.
1. From home, tap Phone to display the phone screen.
The phone app opens. If necessary, tap Keypad to display the dialer screen.
2. Tap the number keys on the keypad to enter the phone number.
As you enter digits, Smart Dial searches for contacts that match. If you see the number you
want to dial, tap it to place the call immediately without entering the rest of the number.
3. Tap Dial to call the number.
The phone dials the number. The call begins when the other party answers.
4. To end the call, tap End .
The call ends.
Troubleshooting
Question: Call does not connect.
Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit
number including the area code.
Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area.
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Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. From the lock screen, swipe Phone up, and then tap Emergency call.
2. Tap 9-1-1 , and tap Dial . ( )
As long as you are in an area covered by wireless service, the emergency call is placed.
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
2. From home, tap Phone > Keypad .
3. Tap 9-1-1 , and tap Dial . ( )
As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1
emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate
your approximate location. Depending on several variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some
designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be
equipped to receive GPS location information from your phone.
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls,
reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party. When you receive a phone call from someone who
is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call
screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
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Answer an Incoming Call
1. When a call arrives, slide Answer to the right to answer it.
The call begins.
2. To end the call, tap End .
The call ends.
Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do either of the following:
● Press the Volume key down.
● Place the phone face down on a level surface.
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Reject an Incoming Call
■ When a call arrives, slide Reject to the left to reject it.
The ringtone or vibration will stop and the call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
1. When a call arrives, slide Reject call with message up from the bottom of the screen.
The ringtone or vibration will stop and you will see a list of preset text messages.
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2. Tap one of the messages to send it to the caller.
The selected message will be delivered to the caller.
You can edit the reject messages through the Call settings menu. From the phone app, tap
More > Settings > Call blocking > Call-reject messages and edit or create a reject
message.
In-Call Screen Layout and Operations
While you are on a call, you will see a number of options.
In-Call Screen Layout
■ Tap options to activate them during a call.
Add call: Tap to initiate a conference call (3-way call).
Merge: Join two currently active calls (conference).
Swap: Switch between two active calls (call waiting).
Extra volume: Increase the call volume.
Bluetooth: Route the phone’s audio through a connected Bluetooth headset (On) or through
the speaker (Off).
• When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth
call icon .
Note: The Headset button is activated to show the current call is routed to the connected Bluetooth
headset (not included).
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• To route the current call back to the phone, tap Headset to temporarily use the phone.
Tap it again to route the call back to the connected Bluetooth headset.
Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off).
• Activate Speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the Volume key.)
• Deactivate Speaker to use the phone’s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
Keypad/Hide: Toggle the appearance of the onscreen keypad. Show the keypad to enter
additional numbers, for example, an extension or access code.
• For example: When you call your bank’s 800 number, use the keypad to enter your
account number and PIN.
Mute: Mute the microphone during an active call. Tap again to unmute the microphone.
Note: If Mute is activated, the speaker mode is deactivated.
End : End the current call.
Tap More during a call to display a list of additional in-call features:
• Contacts: Display your Contacts list.
• Message: Send a text or multimedia message while remaining on the call.
• Memo: Create a new memo while remaining on the call.
• Calendar: View your calendar while remaining on the call.
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Place Calls from Contacts/Call Logs
Make calls quickly using Contacts and Call Logs.
Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. From home, tap Phone to display the phone app.
2. Tap Contacts to display the Contacts list.
The contacts list appears.
3. Tap a contact.
4. Tap Call next to the number you want to call.
The phone dials the number. The call begins when the other party answers.
5. To end the call, tap End .
The call ends.
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Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to
right to place a call to the entry’s primary number.
Call from Call Log
The call log list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. From home, tap Phone to display the phone app.
2. Tap Log to display the call log list.
The call log list appears.
3. Tap an entry to display the call details.
4. Tap Call to place a call.
The phone dials the number. The call begins when the other party answers.
For additional options, tap the name or number.
5. To end the call, tap End .
The call ends.
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Tip: You can also place a call directly from the call log list. Swipe the entry you want to call from left to
right to place a call.
Optional Services
The following topics outline additional voice-related services available with your phone, including call
services, voicemail, and more.
Voicemail Setup
Follow the instructions below to set up voicemail on your phone. You should set up your voicemail and
personal greeting as soon as your phone is activated. Always use a passcode to protect against
unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if
your phone is in use or turned off.
1. From home, tap Phone > Keypad .
2. Touch and hold the 1 key to dial your voicemail number.
Your phone dials the voicemail access number.
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3. Follow the system prompts to:
Create your passcode.
Record your name announcement.
Record your greeting.
Important: Voicemail Passcode – It is strongly recommended that you create a passcode when setting
up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access
to your phone is able to access your voicemail messages.
Set Up Visual Voicemail
Setting up Visual voicemail follows many of the same procedures as setting up traditional voicemail. You
should set up your voicemail and personal greeting as soon as your phone is activated. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: To set up your traditional voicemail, see Voicemail Setup.
1. From home, tap Apps > Voicemail .
2. Tap Personalize now and follow the system prompts to:
Create a password (part of standard voicemail).
Record your name announcement.
Record your greeting.
Review Visual Voicemail
Visual voicemail lets you easily access and select which messages you want to review.
1. From home, tap Apps > Voicemail .
2. Tap a message to review it.
Tip: There are icons at the bottom of the review screen for maintenance, storage, messaging, and other
options. For an explanation of all your options, tap More options > Help.
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Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail messages
without returning to the main voicemail screen.
You can navigate through voicemail messages as frequently as you would like. You can even move to the
next or previous message before you are finished listening to the current one.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message. It will begin playing
automatically.
Use Visual Voicemail to Delete Your Messages
1. From home, tap Apps > Voicemail .
2. Open a message and tap More options > Delete.
Tip: You can restore messages you have sent to the trash folder. Tap Inbox > Trash, touch and hold the
message you want to restore to the inbox, and then tap More options > Restore to inbox.
Visual Voicemail Options
Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
Note: Not all options are available for all messages.
1. From home, tap Apps > Voicemail .
2. The following options are available when viewing new voicemail messages:
More options: Access Search, Settings, and Help features.
• New Voice SMS: Send a voice message to friends.
• New Avatar message: Send an animated voice message to friends.
• Search: Search your voice messages.
• Upgrade to Premium: Subscribe to the premium Voice-to-Text transcription service.
This service requires an additional monthly charge.
• Store: Access the Visual Voicemail store.
• Help: View help topics for Visual Voicemail.
• Settings: Customize your Visual Voicemail settings.
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3. Tap a message to review it. The following options are available while listening to voicemail
messages:
Call: Dial the number the message came from.
Reply: Reply to the message via text or voice message.
More options: Access Archive, Settings, and Help features.
• Delete: Delete selected messages.
• Share: Send the message via Wi-Fi Direct, social accounts, and so on.
• Archive message: Save this message.
• Upgrade to premium: Subscribe to the premium Voice-to-Text transcription service. This
service requires an additional monthly charge.
• Help: View help topics for Visual Voicemail.
• Settings: Customize your Visual Voicemail settings.
4. Touch and hold a message to manage your messages. The following options are available:
Delete: Delete selected messages.
More options: Select additional options.
• Archive: Save this message.
• Mark as Read: Mark this voicemail as being read.
• Mark as Unread: Mark this voicemail as not being read.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and
more.
1. From home, tap Apps > Voicemail .
2. Tap More options > Settings. Select an option to change its settings.
Note: Voicemail settings can also be accessed in Settings. From home, tap Apps > Settings >
Applications > Phone > Voicemail settings.
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Change Your Main Greeting
Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves
you from having to navigate within the voicemail menu.
1. From home, tap Apps > Voicemail .
2. Tap More options > Settings > Preferences > Personalize voicemail.
3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.
Edit the Display Name
From your Visual Voicemail menu, you can quickly change the name or number attached to your voice
messages. This name or number identifies you to recipients of your voicemail messages.
1. From home, tap Apps > Voicemail .
2. Tap More options > Settings > Display > Display name.
3. Tap the existing identification field and enter a new identifying name or number (used to identify
you to recipients of your voice messages).
4. Tap OK to save your information.
5. Enter a phone number.
Caller ID Blocking
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If
you do not want your number displayed when you make a call, follow these steps.
1. From home, tap Phone > Keypad.
2. Tap * 6 7 . ( )
3. Enter a phone number.
4. Tap Dial .
Your caller information will not appear on the recipient’s phone.
To permanently block your number, call Sprint Customer Service.
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Call Waiting
When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s
screen informs you that another call is coming in and displays the caller’s phone number (if it is available).
To respond to an incoming call while you are on a call:
■ Slide Answer to the right. (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
■ Tap Swap .
Note: For those calls where you do not want to be interrupted, you can temporarily disable Call Waiting
by pressing * 7 0 before placing your call. Call Waiting is automatically reactivated
once you end the call.
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Conference Calling
With conference calling, also known as 3-way calling, you can talk to two people at the same time. When
using this feature, the normal airtime rates will be charged for each of the two calls.
1. On the Phone screen, enter a number and tap Dial (or place a call from Log or Contacts).
2. Once you have established the connection, tap Add call, and dial the second number (or place
the call from Log or Contacts).
This puts the first caller on hold and dials the second number.
3. When you are connected to the second party, tap Merge . Your conference call is now in
session.
4. To end the three-way call, tap End .
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Note: If one of the people you called hangs up during your call, you and the remaining caller stay
connected. If you initiated the call and are the first to hang up, all callers are disconnected.
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when your
phone is turned off. You can continue to make calls from your phone when you have activated Call
Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. From home, tap Phone .
2. Tap .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap Dial .
You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless
number will be forwarded to the designated phone number.
To deactivate Call Forwarding:
1. From home, tap Phone .
2. Tap .
3. Tap Dial .
You will hear a tone to confirm the deactivation.
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Call Settings
Setting
Description
Swipe to call or send
messages
Place a call to a displayed contact by swiping right. Send a message to
a displayed contact by swiping left.
Contacts with numbers
Show contacts with phone numbers and hide other contacts.
Call blocking
Manage a list of automatically blocked phone numbers, and create or
edit messages to block incoming calls.
Answering and ending calls
Answer calls by pressing the Home key or using voice commands. End
calls by pressing the Power key or using voice commands.
Call alerts
Vibrate or play tones when calls are answered or ended. Alarms and
notifications can be turned off during calls.
Ringtones and keypad tones
Select or create your default ringtone, set the phone to vibrate when
ringing, and play a tone when the dialing keypad is tapped.
More settings
TTY mode: Enable service on your phone.
Hearing aids: Improve the sound quality of your phone when
using hearing aids.
US dialing: Replace + with the international dialing code,
except when entering +1.
International dialing: Enter the international dialing code
automatically (only when US dialing is disabled).
DTMF tones: Set the length of DTMF tones, which are used
when pressing the keypad while on a call.
Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings
for the phone application.
Call Settings Options
Use the Call Settings menu to adjust the following settings:
●
●
●
●
●
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Setting
Description
Voicemail settings
Avatar: Configure your Avatar settings.
Display: Configure your display name.
Help/Info: View application help topics.
Preferences: Change applications preferences.
Sound: Change sound/speakerphone options.
Update: Check for software update.
About Voicemail: View software information about this app.
Use the Call Settings Menu
●
●
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1. From home, tap Apps > Settings > Applications > Phone.
– or –
From home, tap Phone > More > Settings.
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The call settings menu appears.
2. Configure your options.
Tap a menu item to display its options.
Select your options and follow the prompts to set them.
Your call settings options are set.
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TTY Mode
A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that
allows people who are deaf, hard of hearing, or who have speech or language disabilities, to
communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY
device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect
using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase the connector cable.
To turn TTY Mode on or off:
1. From home, tap Apps > Settings .
2. Tap Applications > Phone > More settings > TTY mode.
3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on.
– or –
Tap TTY Off to turn TTY mode off.
Your phone’s TTY mode is set.
Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the
headset jack.
Warning: 9-1-1 Emergency Calling
It is recommended that TTY users make emergency calls by other means, including Telecommunications
Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be
corrupted when received by public safety answering points (PSAPs), rendering some communications
unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs.
This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP
community are currently working to resolve this.
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Contacts
The Contacts application lets you store and manage contacts from a variety of sources, including
contacts you enter and save directly in your phone as well as contacts synchronized with your Google
Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.
Contacts Cautions
Information saved in Contacts may be lost or changed if the battery is removed for a long period or
left uncharged. Accident or malfunction may also cause loss or change to information. It is
recommended that you keep a separate copy of contacts and other important information. Sprint is
not responsible for any damages from lost or changed contacts.
Add a Contact
You can add contacts from the Contacts application. Enter details such as name, phone numbers, email
addresses, mailing addresses, and more.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
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2. Tap Add to add a contact.
The Add Contact screen appears.
3. If you have multiple account types associated with your phone, select a contact type.
Select Google if you want to save contacts to your Google Account; these will be synced
automatically with your Google Account online.
Select Device as the sync account if you want your contacts on your phone only; they will not
be synced with your Google Account.
Select Samsung account if you want to save contacts to your Samsung account; these will
be synced automatically with your Samsung account online.
4. Use the keyboard to enter as much information as you want.
Picture : Tap the picture icon to assign a picture to the contact.
Name: Enter the name of the contact.
Phone number: Enter the phone number for the contact.
Email: Enter email addresses for the contact.
Groups: Assign the contact to a group.
More: Show additional fields such as IM address, Notes, Nickname, Web address, etc. You
will also see options to set a personalized ringtone, message tone, and vibration pattern for
the new contact.
Scan business card: Take a picture of a business card to add the information for the
contact.
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Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile,
Home, Work, etc.), tap the type to the right of the field and select the appropriate type.
Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field.
5. When you have finished adding information, tap Save.
The contact is added.
Save a Phone Number
You can save a phone number to Contacts directly from the phone keypad.
1. From home, tap Phone .
2. Enter a phone number and tap Add to Contacts.
3. To add the number to an existing contact, tap Update existing. To add a new contact, tap
Create contact.
For an existing contact, tap the contact name and select a number type for the new number.
For a new contact, enter the name and any additional information.
4. Tap Save.
The contact is added.
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Check Contacts
View a contact’s details by displaying a contact entry.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap a contact to view its details.
The contact’s detailed listing appears.
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Contacts Screen Layout
Item
Description
Groups
Show contact groups.
More options
Access additional options.
Search
Search contacts.
Image
Tap to show the contact’s details.
Contact
Tap to show the contact’s details.
Add new contact
Add a new contact.
The following illustration show’s your Contacts app layout and describes the various features.
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Edit a Contact
Once you have added a contact, you can add or edit any of the information in the entry, assign a caller ID
picture, customize with a unique ringtone, and more.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap a contact to view its details.
The contact’s detailed listing appears.
3. Tap Edit.
4. Tap any field you want to change or add. See Add a Contact.
5. Add or edit the information, and then tap Save.
Your changes are saved to the contact entry.
Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile,
Home, Work, etc.), tap the type to the right of the field.
Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field.
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Delete a Contact
You can delete a contact from the contacts details page.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap a contact to view its details.
The contact’s detailed listing appears.
3. Tap More > Delete.
4. Tap Delete.
The contact is deleted.
Tip: You can also touch and hold the contact from the contact list and then tap Delete > Delete.
Favorites
The Favorites tab is a listing that can help you quickly access your most used or preferred Contacts
entries.
Mark Contacts as Favorites
1. From home, tap Apps > Contacts .
2. Tap a contact to display it, and then tap Favorite to turn the star yellow.
Remove Contacts from Favorites
1. From home, tap Apps > Phone > Favorites.
2. Touch and hold a contact, and then tap Remove .
3. Tap Done.
Make a Call from Favorites
1. From home, tap Apps > Phone > Favorites.
2. Tap a contact to dial the contact’s default telephone number. The default number is set in
contacts, when you enter multiple phone numbers for a contact.
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Groups
You can use groups to organize your contacts. Your phone comes with preloaded groups, and you can
create your own. You might create a group for your family, for coworkers, or a team. Groups make it easy
to find contacts, and you can send messages to the members of a group.
Create a Group
1. From home, tap Apps > Contacts .
2. Tap Groups, and then tap Create.
3. Tap fields to enter information about the group:
Tap Device storage and all accounts to choose where to save the group. You can save it to
a specific account, to the device memory, or to all accounts.
Tap Group name to enter a name for the new group.
Tap Group ringtone to select a ringtone for notifications for incoming calls from group
members.
4. Tap Add member and select a member or members to add to the new group, and then tap
Done.
5. Tap Save to save the new group.
Add Contacts to a Group
1. From home, tap Apps > Contacts .
2. Tap Groups, and then tap a group.
3. Tap Edit > Add member and select a member or members to add to the new group, and then
tap Done.
4. Tap Save.
Send a Message to a Group
You can send a message to members of a group, if the members have a telephone number stored in their
contact record.
A message to multiple recipients is treated as a group conversation.
1. From home, tap Apps > Contacts .
2. Tap Groups, and then tap a group.
3. Tap More > Send message.
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4. Tap Recipients to edit the group’s members receiving the message.
5. Continue to enter your message and send it. For more information, see Text and Multimedia
Messaging.
Send an Email to a Group
You can send an email to members of a group, if the members have an email address stored in their
contact record.
1. From home, tap Apps > Contacts .
2. Tap Groups, and then tap a group.
3. Tap More > Send email.
4. Tap the check boxes next to the members you want to include in the email, or tap the All check
box to send the email to all members, and then tap Done.
5. Continue to choose an email account, or Gmail, and then enter your email and send it. For more
information, see Create and Send an Email Message or Create and Send a Gmail Message.
Delete a Group
You can delete any group you created. When removing a group, you will have the option to also remove
any members of the group from your accounts.
1. From home, tap Apps > Contacts > Groups.
2. Tap Groups, and then tap a group.
3. Tap More > Delete, and then tap Group only to delete only the group, or Group and members
to delete the group and all of its members.
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Share a Contact
You can quickly share contacts using Bluetooth, email, Gmail, or text messaging.
1. From home, tap Apps > Contacts .
2. Tap a contact to display it, and then tap More > Share contact.
3. Tap vCard file (VCF) to share the contact as a vCard file, or tap Text to share the contact
information in a text file.
4. Select a sharing method:
When sharing a contact as a.vcf file, the following sharing methods are available:
• Add to OneNote: Save the contact to your OneNote account.
• Android Beam: Send the information using NFC and Android Beam.
• Bluetooth: Send the information using Bluetooth. See Bluetooth for information on
pairing and sending using Bluetooth.
• Drive: Save the information to your Google Drive™ account.
• Email: Send the information as an email attachment. If prompted, select an email
account. Address the message, add a subject and a message, and then tap Send. See
Create and Send an Email Message for details on sending email.
• Gmail: Send the information as a Gmail attachment. Address the message, add a subject
and a message, and then tap Send. See Create and Send a Gmail Message for details.
• Messages: Send the information in a text message. Select a contact or enter a wireless
phone number or email address, enter any additional information, and then tap Send. For
more information on text messaging, see Send a Multimedia Message (MMS).
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• OneDrive: Save the information to your OneDrive account.
• Wi-Fi Direct: Send the information to another device using Wi-Fi Direct. See Wi-Fi Direct.
When sharing a contact as a text file, the follow sharing methods are available:
• Add to OneNote: Save the contact to your OneNote account.
• Android Beam: Send the information using NFC and Android Beam.
• Bluetooth: Send the information using Bluetooth. See Bluetooth for information on
pairing and sending using Bluetooth.
• Copy to clipboard: Save the information to the clipboard.
• Drive: Save the information to your Google Drive account.
• Email: Send the information as an email attachment. If prompted, select an email
account. Address the message, add a subject and a message, and then tap Send. See
Create and Send an Email Message for details on sending email.
• Gmail: Send the information as a Gmail attachment. Address the message, add a subject
and a message, and then tap Send. See Create and Send a Gmail Message for details.
• Google+: Save the contact to your Google+™ account.
• Hangouts: Save the contact to your Hangouts account.
• Memo: Save the contact as a note in Memo.
• Messages: Send the information in a text message. Select a contact or enter a wireless
phone number or email address, enter any additional information, and then tap Send. For
more information on text messaging, see Send a Multimedia Message (MMS).
• OneDrive: Save the information to your OneDrive account.
• Wi-Fi Direct: Send the information to another device using Wi-Fi Direct. See Wi-Fi Direct.
5. Complete the required steps as prompted for the selected method.
The selected contact will be shared.
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Profile Sharing
Share your profile information with your contacts. You can select which contacts you want to share it with,
as well as select additional information you want to share.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap your profile under My profile.
Your profile displays.
3. Tap Profile sharing, and then tap On/Off to enable the feature.
4. Set Profile sharing options:
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Share with: Share your profile with the public, all contacts, your favorite contacts, or selected
contacts.
Shared profile info: In addition to your name, status, and profile picture, you can share your
email, organization, address, and date of birth.
Back up profile data: Back up and restore your profile using your Samsung account.
Registered information: View and set the registered information for your phone number.
Note: The first time you turn on Profile sharing, you may be prompted to agree to the Enhanced features
Terms and Conditions and Privacy Policy. Review the terms and tap Agree to continue.
Import Contacts
Your phone offers a couple of options for importing contacts from external devices using USB.
Import Contacts from USB Storage
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap More > Settings > Import/Export contacts.
You will see the Import/Export contacts menu.
3. Tap Import and follow the prompts to complete the import.
The contacts are imported and stored in the selected account.
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