Samsung SM-G920PZWFSPR, SM-G920PZWESPR, SM-G920PZWASPR, SM-G920PZKFSPR, SM-G920PZKESPR Legal

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Important Information for the Samsung Galaxy S6
Important Health, Safety, and Warranty Information – page 2
General Terms and Conditions of Service – page 26
Important Message from Sprint – page 62
Important Health, Safety, and Warranty Information
Important information about your device can be accessed in writing on the mobile device, or at www.samsung.com
Caution! The information gathered
Note: The accuracy of the information
from this device, S Health, or related software is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.
and data provided by this device and its related software, including heart rate readings, may be affected by factors such as environmental conditions, skin condition, speciic activity performed while using/wearing the device, settings of the device, user coniguration/user-provided information, placement of the sensor on the body, and other end-user interactions. Please refer to the user manual for more information on proper wear and use, or see
www.samsung.com/us/ heartratesensor
2 Important Health, Safety, and Warranty Information
Note: Avoid potential hearing loss by not
exposing yourself to loud sounds for a prolonged period of time. The risk of hearing loss increases as sound is played louder and for longer durations. The amount of sound produced by a portable audio device (including headsets, earbuds, and Bluetooth® or other wireless devices) varies depending on the nature of the sound, the device settings, and the headphones that are used. As a result, there is no single volume setting that is appropriate for everyone or for every combination of sound, settings, and equipment.
Legal Information
Important legal information can be accessed in writing on the mobile device or on samsung.com
READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.
Samsung Limited Warranty - This product
is covered under the applicable Samsung Limited Warranty INCLUDING ITS DISPUTE
RESOLUTION PROCEDURE and your right to opt out of arbitration within 30 calendar days of the irst consumer purchase. You may opt out by either sending an email to optout@sea.samsung.com with the subject line “Arbitration Opt-Out” or by calling 1-800-SAMSUNG (726-7864). For
more detailed procedures, please refer to the “Dispute Resolution Procedures and Arbitration and Opt-Out” section of the Limited Warranty.
Important Health, Safety, and Warranty Information 3
Warranty Information
Samsung Limited Warranty - This product is covered under the applicable Samsung Limited Warranty.
Full written terms and detailed information about the warranty and obtaining service are available on the device at:
From Settings, tap About device > Legal information > Samsung legal > Warranty.
Online at:
English: www.samsung.com/us/
Legal/Phone-HSGuide
Spanish: www.samsung.com/us/
Legal/Phone-HSGuide-SP
End User License Agreement for Software
The End User License Agreement (EULA) for this device is available:
From Settings, tap About device > Legal information > Samsung legal > End User License Agreement.
Online at www.samsung.com/us/Legal/ SamsungLegal-EULA4
Health and Safety Information
The complete Health and Safety document is available:
From Settings, tap About device > Legal information > Samsung legal > Health and Safety.
Online at:
English: www.samsung.com/us/
Legal/Phone-HSGuide
Spanish: www.samsung.com/us/
Legal/Phone-HSGuide-SP
4 Important Health, Safety, and Warranty Information
WARNING! This product contains
chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please call 1-800-SAMSUNG (726-7864).
Intellectual Property
All Intellectual Property, as deined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Important Health, Safety, and Warranty Information 5
Open Source Software
Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit:
http://opensource.samsung.com
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT “AS IS”, AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY,
6 Important Health, Safety, and Warranty Information
INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
Modiication of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.
Samsung Knox
Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: www.samsung.com/us/knox. [090116]
Important Health, Safety, and Warranty Information 7
Samsung Electronics America (SEA), Inc
Address: 85 Challenger Road Ridgeield Park, New Jersey 07660 Phone: 1-800-SAMSUNG (726-7864) Internet Address:
www.samsung.com
©2016 Samsung Electronics America, Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd.
Do you have questions about your Samsung Mobile Device?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsung.com/us/support
This section outlines the safety precautions associated with using your phone. The terms “mobile device” or “cell phone” are used in this section to refer to your phone. Read this information before
using your mobile device.
Caution! Exercise care when using the
card removal tool to eject an internal card slot.
8 Important Health, Safety, and Warranty Information
Speciic Absorption Rate (SAR) Certiication Information
Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for Radio Frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government.
These FCC RF exposure limits are derived from the recommendations of two expert organizations: the National Council on Radiation Protection and Measurement (NCRP) and the Institute of Electrical and Electronics Engineers (IEEE). In both cases, the recommendations were developed by scientiic and engineering experts drawn from industry, government, and academia after extensive reviews of the scientiic literature related to the biological effects of RF energy.
The RF exposure limit set by the FCC for wireless mobile phones employs a unit of measurement known as the Speciic Absorption Rate (SAR). The SAR is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram (W/kg). The FCC requires wireless phones to comply with a safety limit of 1.6 watts per kilogram (1.6 W/kg).
The FCC SAR limit incorporates a substantial margin of safety to give additional protection to the public and to account for any variations in measurements.
SAR tests are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highest certiied power level in all tested frequency bands. Although the SAR is determined at the highest certiied power level, the actual SAR level of the phone while
Important Health, Safety, and Warranty Information 9
operating can be well below the maximum reported value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the phone.
Before a new model device is available for sale to the public, it must be tested and certiied to the FCC that it does not exceed the SAR limit established by the FCC. Tests for each model phone are performed in positions and locations (e.g. at the ear and worn on the body) as required by the FCC. For body-worn operation, this device has been tested and meets FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the mobile device a minimum of 1.5 cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. The FCC has granted an Equipment Authorization for this mobile device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines.
This device has a FCC ID number: A3LSMG920P [Model Number: SM-G920P] and the speciic SAR levels for this device can be found at the following FCC website:
www.fcc.gov/oet/ea/
The maximum SAR values for this model phone as reported to the FCC are:
Simultaneous Transmission Head:
1.09 W/kg
Simultaneous Transmission Body-worn:
1.13 W/kg
The SAR information for this device can also be found on Samsung’s website:
www.samsung.com/sar
10 Important Health, Safety, and Warranty Information
SAR information on this and other mobile devices can be accessed online on the FCC’s website through http://transition. fcc.gov/oet/rfsafety/sar.html
To ind information that pertains to a particular model, this site uses the device FCC ID number which is usually printed somewhere on the case of the device. Sometimes it may be necessary to remove the battery pack to ind the number. Once you have the FCC ID number for a particular device, follow the instructions on the website and it should provide values for typical or maximum SAR for a particular device. Additional SAR information can also be obtained at :
www.fcc.gov/encyclopedia/speciic­absorption-rate-sar-cellular-telephones
FCC Part 15 Information to User
Pursuant to part 15.21 of the FCC Rules, you are cautioned that changes or modiications not expressly approved by Samsung could void your authority to operate the device.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Important Health, Safety, and Warranty Information 11
Note: This equipment has been tested
and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
12 Important Health, Safety, and Warranty Information
Commercial Mobile Alerting System (CMAS)
This device is designed to receive wireless emergency alerts from the Commercial Mobile Alerting System (“CMAS”; which may also be known as the Personal Localized Alerting Network (“PLAN”)). If your wireless provider has chosen to participate in CMAS/PLAN, alerts are available while in the provider’s coverage area. If you travel outside your provider’s coverage area, wireless emergency alerts may not be available. For more information, please contact your wireless provider.
Samsung Mobile Products and Recycling
Samsung cares for the environment and encourages its customers to recycle Samsung mobile devices and genuine Samsung accessories.
Proper disposal of your mobile device and its battery is not only important for safety, it beneits the environment.
Batteries must be recycled or disposed of properly.
Note: Dispose of unwanted electronics
through an approved recycler.
We’ve made it easy for you to recycle your old Samsung mobile device by working with respected take-back companies in every state in the country.
Note: Most carriers will provide a
take-back option for products to be properly disposed when purchasing new products.
Important Health, Safety, and Warranty Information 13
For battery recycling, go to call2recycle.org or call 1-800-822-8837.
Drop It Off
You can drop off your Samsung-You can drop off your Samsung-branded mobile device and batteries for recycling at one of our numerous Samsung Recycling Direct (SM) locations.
Note: Samsung-branded devices and
batteries will be accepted at these locations for no fee.
To ind the nearest recycling location, go to any of the following:
www.samsung.com/recyclingdirect or call 1-877-278-0799.
PLUG-IN to eCYCLING with EPA:
www.call2recycle.org/
Mail It In
The Samsung Mobile Take-Back Program will provide Samsung customers with a free recycling mailing label.
For more information, go to:
https://pages.samsung.com/recycling/ index.jsp and follow the on-screen
instructions or call 1-800-822-8837.
14 Important Health, Safety, and Warranty Information
Follow local regulations regarding disposal of mobile devices and batteries
Dispose of your mobile device and batteries in accordance with local regulations. In some areas, the disposal of these items in household or business trash may be prohibited. Help us protect the environment - recycle!
Warning! Never dispose of batteries
in a ire because they may explode.
GPS & AGPS
Certain Samsung mobile devices can use a Global Positioning System (GPS) signal for location-based applications. A GPS uses satellites controlled by the U.S. Government that are subject to changes implemented in accordance with the Department of Defense policy and the 2008 Federal Radio navigation Plan (FRP). Changes may affect the performance of location-based technology on your mobile device.
Certain Samsung mobile devices can also use an Assisted Global Positioning System (AGPS), which obtains information from the cellular network to improve GPS performance. AGPS uses your wireless service provider’s network and therefore airtime, data charges, and/or additional charges may apply in accordance with your service plan. Contact your wireless service provider for details.
Important Health, Safety, and Warranty Information 15
Your Location
Location-based information includes information that can be used to determine the approximate location of a mobile device. Mobile devices which are connected to a wireless network transmit location-based information. Additionally, if you use applications that require location­based information (e.g. driving directions), such applications transmit location­based information. The location-based information may be shared with third­parties, including your wireless service provider, applications providers, Samsung, and other third-parties providing services.
Use of AGPS in Emergency Calls
When you make an emergency call, the cellular network may activate AGPS technology in your mobile device to tell the emergency responders your approximate location.
AGPS has limitations and might not work in your area. Therefore:
Always tell the emergency responder your location to the best of your ability; and
Remain on the mobile device for as long as the emergency responder instructs you.
Navigation
Maps, directions, and other navigation­data, including data relating to your current location, may contain inaccurate or incomplete data, and circumstances can and do change over time. In some areas, complete information may not be available. Therefore, you should always
visually conirm that the navigational instructions are consistent with what you see before following them. All users
16 Important Health, Safety, and Warranty Information
should pay attention to road conditions, closures, trafic, and all other factors that may impact safe driving or walking. Always obey posted road signs.
Emergency Calls
This mobile device, like any wireless mobile device, operates using radio signals, wireless and landline networks, as well as user-programmed functions, which cannot guarantee connection in all conditions, areas, or circumstances.
Therefore, you should never rely solely on any wireless mobile device for essential communications (medical emergencies, for example). Before traveling in remote or underdeveloped areas, plan an alternate method of contacting emergency services personnel. Remember, to make or receive any calls, the mobile device must be switched on and in a service area with adequate signal strength.
Emergency calls may not be possible on all wireless mobile device networks or when certain network services and/or mobile device features are in use. Check with local service providers. If certain features are in use (call blocking, for example), you may irst need to deactivate those features before you can make an emergency call. Consult your User Manual and your local cellular service provider. When making an emergency call, remember to give all the necessary information as accurately as possible. Remember that your mobile device may be the only means of communication at the scene of an accident; do not cut off the call until given permission to do so.
1. If the mobile device is not on, switch it on.
2. Open your phone dialer.
Important Health, Safety, and Warranty Information 17
3. Enter the emergency number for your present location (for example, 911 or other oicial emergency number), then tap Call/Send. Emergency numbers vary by location.
FCC Hearing Aid Compatability (HAC) Regulations for Wireless Devices
The U.S. Federal Communications Commission (FCC) has established requirements for digital wireless mobile devices to be compatible with hearing aids and other assistive hearing devices.
When individuals employing some assistive hearing devices (hearing aids and cochlear implants) use wireless mobile devices, they may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and mobile devices also vary in the amount of interference they generate.
The wireless telephone industry has developed a rating system for wireless mobile devices to assist hearing device users ind mobile devices that may be compatible with their hearing devices. Not all mobile devices have been rated. Mobile devices that are rated have the rating on their box or a label located on the box.
The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated mobile device successfully. Trying out the mobile device with your hearing device is the best way to evaluate it for your personal needs.
18 Important Health, Safety, and Warranty Information
M-Ratings: Wireless mobile devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than mobile devices that are not labeled. M4 is the better/higher of the two ratings. M-ratings refer to enabling acoustic coupling with hearing aids that do not operate in telecoil mode.
T-Ratings: Mobile devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than mobile devices that are not labeled. T4 is the better/higher of the two ratings. T-ratings refer to enabling inductive coupling with hearing aids operating in telecoil mode.
Hearing devices may also be rated. Your hearing aid manufacturer or hearing health professional may help you ind this rating. Higher ratings mean that the hearing device is relatively immune to interference noise.
Under the current industry standard, American National Standards Institute (ANSI) C63.19, the hearing aid and wireless mobile device rating values are added together to indicate how usable they are together. For example, if a hearing aid meets the M2 level rating and the wireless mobile device meets the M3 level rating, the sum of the two values equals M5.
Under the standard, this should provide the hearing aid user with normal use while using the hearing aid with the particular wireless mobile device. A sum of 6 or more would indicate excellent performance.
However, these are not guarantees that all users will be satisied. T ratings work similarly.
Important Health, Safety, and Warranty Information 19
M3 + M2 =
5
T3 + T2 = 5
The HAC rating and measurement procedure are described in the American National Standards Institute (ANSI) C63.19 standard.
HAC for Newer Technologies
This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids.
It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.
20 Important Health, Safety, and Warranty Information
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