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SM-G920PZDASPR
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Samsung SM-G920PZDASPR User Manual

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Page 1
User Guide
[UG template version 15a]
[Sprint-Samsung-SM-G920P-UM-Eng-032615-R6]
Page 2
Table of Contents
About the User Guide............................................................................................................................ 1
Access Instructions on Phone ............................................................................................................... 2
Access Help .................................................................................................................................. 2
Get Support from Sprint Zone ....................................................................................................... 3
Parts and Functions .............................................................................................................................. 4
Phone Layout ................................................................................................................................ 4
Charge the Battery ................................................................................................................................ 6
Turn Your Phone On and Off ................................................................................................................ 7
Use the Touchscreen ............................................................................................................................ 9
Activate Your Phone ........................................................................................................................... 12
Complete the Setup Screens .............................................................................................................. 13
Basics .................................................................................................................................................. 15
Home Screen and Applications (Apps) List ................................................................................ 15
Phone Settings Menu .................................................................................................................. 16
Portrait and Landscape Screen Orientation ................................................................................ 17
Capture Screenshots .................................................................................................................. 17
Applications ......................................................................................................................................... 18
Launch Applications .................................................................................................................... 18
Apps List ..................................................................................................................................... 19
Phone Number .................................................................................................................................... 24
Airplane Mode ..................................................................................................................................... 26
Enter Text ............................................................................................................................................ 27
Samsung Keyboard .................................................................................................................... 27
Google Voice Typing ................................................................................................................... 29
Tips for Editing Text .................................................................................................................... 29
Google Account ................................................................................................................................... 30
Create a Google Account ............................................................................................................ 30
Sign In to Your Google Account.................................................................................................. 37
Google Play Store ............................................................................................................................... 41
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Find and Install an App ............................................................................................................... 42
Request a Refund for a Paid App ............................................................................................... 43
Update an App ............................................................................................................................ 44
Uninstall an App .......................................................................................................................... 47
Get Help with Google Play .......................................................................................................... 48
Lock and Unlock Your Screen ............................................................................................................ 49
Update Your Phone............................................................................................................................. 51
Update Your Phone Software ..................................................................................................... 51
Update Your Profile ..................................................................................................................... 54
Update Your PRL ........................................................................................................................ 55
Home Screen Basics........................................................................................................................... 56
Home Screen Layout .................................................................................................................. 56
Extended Home Screens ............................................................................................................ 58
Status Bar ........................................................................................................................................... 59
Notification Panel ................................................................................................................................ 61
S Finder ....................................................................................................................................... 64
Quick Connect ............................................................................................................................ 65
Customize the Home Screen .............................................................................................................. 66
Change the Wallpaper ................................................................................................................ 66
Add Shortcuts to the Home Screen ............................................................................................ 68
Add Widgets to the Home Screen .............................................................................................. 69
Add Folders to the Home Screen................................................................................................ 70
Wi-Fi Calling ........................................................................................................................................ 71
Place and Answer Calls ...................................................................................................................... 72
Call Using the Phone Dialer ........................................................................................................ 73
Call Emergency Numbers ........................................................................................................... 74
Answer Phone Calls .................................................................................................................... 75
In-Call Screen Layout and Operations ........................................................................................ 78
Place Calls from Contacts/Call Logs ................................................................................................... 80
Place a Call from Contacts ......................................................................................................... 80
Call from Call Logs ...................................................................................................................... 82
Optional Services ................................................................................................................................ 84
Voicemail Setup .......................................................................................................................... 84
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Visual Voicemail .......................................................................................................................... 85
Set Up Visual Voicemail .............................................................................................................. 85
Review Visual Voicemail ............................................................................................................. 87
Listen to Multiple Voicemail Messages ....................................................................................... 88
Visual Voicemail Options ............................................................................................................ 89
Configure Visual Voicemail Settings ........................................................................................... 90
Caller ID Blocking ....................................................................................................................... 93
Call Waiting ................................................................................................................................. 94
Conference Calling ..................................................................................................................... 95
Call Forwarding ........................................................................................................................... 97
Call Settings ................................................................................................................................ 99
Contacts ............................................................................................................................................ 101
Add a Contact ........................................................................................................................... 101
Check Contacts ......................................................................................................................... 106
Contacts Screen Layout ............................................................................................................ 107
Edit a Contact............................................................................................................................ 108
Delete a Contact ....................................................................................................................... 109
Share a Contact ........................................................................................................................ 111
Profile Sharing .......................................................................................................................... 113
Import Contacts ......................................................................................................................... 115
Back Up Contacts ..................................................................................................................... 116
Text and Multimedia Messaging ....................................................................................................... 118
Send a Text Message ............................................................................................................... 118
Send a Multimedia Message (MMS) ......................................................................................... 120
Send an Enhanced Message .................................................................................................... 122
Save and Resume a Draft Message ......................................................................................... 126
New Messages Notification ....................................................................................................... 127
Manage Message Conversations ............................................................................................. 127
Create and Send Gmail .................................................................................................................... 130
Create and Send a Gmail Message .......................................................................................... 130
Check Received Gmail Messages .................................................................................................... 132
Open New Gmail Messages ..................................................................................................... 132
Open Gmail Messages ............................................................................................................. 133
Manage Gmail Messages ................................................................................................................. 134
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Use Gmail Labels ...................................................................................................................... 134
Archive Gmail Threads ............................................................................................................. 135
Mute Gmail Threads ................................................................................................................. 136
Delete Gmail Threads ............................................................................................................... 137
Search Gmail Messages ........................................................................................................... 138
Report Spam or Phishing Gmail ............................................................................................... 140
Add Another Google (Gmail) Account ...................................................................................... 141
Switching Between Gmail Accounts ......................................................................................... 142
Email ................................................................................................................................................. 144
Set Up an Email Account .......................................................................................................... 144
Add an Email Account ............................................................................................................... 145
Add an Exchange ActiveSync Account ..................................................................................... 149
Compose and Send Email ........................................................................................................ 151
Open New Email Messages...................................................................................................... 153
Open Email Messages .............................................................................................................. 154
Delete an Email Account ........................................................................................................... 155
Manage Your Email Inbox ......................................................................................................... 157
Exchange ActiveSync Email Features ...................................................................................... 158
Data Services General Information (LTE and 3G Networks) ............................................................ 161
Sprint Spark LTE ....................................................................................................................... 161
Your User Name ....................................................................................................................... 162
Data Connection Status and Indicators .................................................................................... 165
Browser ............................................................................................................................................. 165
Use the Browser ....................................................................................................................... 166
Add a Bookmark ....................................................................................................................... 167
View Browser History ................................................................................................................ 168
Open New Browser Tab ............................................................................................................ 170
Browser Settings ....................................................................................................................... 171
Chrome Browser ............................................................................................................................... 171
Take Pictures and Record Videos .................................................................................................... 174
Take a Picture ........................................................................................................................... 175
Viewfinder Screen ..................................................................................................................... 176
Record Videos .......................................................................................................................... 177
Shooting Modes ........................................................................................................................ 178
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View Pictures and Videos Using Gallery........................................................................................... 179
Edit Pictures ...................................................................................................................................... 183
Share Pictures and Videos ............................................................................................................... 189
Send Pictures or Videos by Email or Gmail .............................................................................. 189
Send a Picture or Video by Multimedia Message ..................................................................... 191
Send Pictures or Videos Using Bluetooth ................................................................................. 192
Share Pictures or Videos via Additional Apps or Social Media ................................................ 194
Share Videos on YouTube ........................................................................................................ 195
Camera Options and Settings ........................................................................................................... 197
Switch Cameras ........................................................................................................................ 197
Set Camera Options ................................................................................................................. 197
Sprint Zone ........................................................................................................................................ 200
Sprint Family Locator ........................................................................................................................ 200
Sprint Fun & Games.......................................................................................................................... 200
Sprint TV & Movies ........................................................................................................................... 200
Calculator .......................................................................................................................................... 201
Calendar ............................................................................................................................................ 203
Add an Event to the Calendar ................................................................................................... 203
View Calendar Events ............................................................................................................... 206
Share Calendar Events ............................................................................................................. 207
Sync Calendars ......................................................................................................................... 209
Synchronize an Exchange ActiveSync Calendar...................................................................... 211
Clock ................................................................................................................................................. 211
Set Alarms................................................................................................................................. 213
World Clock ............................................................................................................................... 215
Stopwatch ................................................................................................................................. 215
Timer ......................................................................................................................................... 216
Galaxy Apps ...................................................................................................................................... 216
Gallery ............................................................................................................................................... 217
Google Hangouts .............................................................................................................................. 218
Google Maps ..................................................................................................................................... 220
Google Play Books............................................................................................................................ 222
Google Play Games .......................................................................................................................... 222
Google Play Movies & TV ................................................................................................................. 222
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Google Play Music ............................................................................................................................ 223
Google Play Newsstand .................................................................................................................... 226
Google Search .................................................................................................................................. 226
Use Google Search ................................................................................................................... 226
Use Google Voice Search ......................................................................................................... 228
Lookout Security ............................................................................................................................... 228
Memo ................................................................................................................................................ 229
Milk .................................................................................................................................................... 230
Music ................................................................................................................................................. 230
My Files ............................................................................................................................................. 233
OneDrive ........................................................................................................................................... 234
OneNote ............................................................................................................................................ 234
Peel Smart Remote ........................................................................................................................... 234
S Voice .............................................................................................................................................. 234
Video ................................................................................................................................................. 235
Voice Recorder ................................................................................................................................. 236
YouTube ............................................................................................................................................ 239
1Weather ........................................................................................................................................... 241
Amazon ............................................................................................................................................. 241
App Pass ........................................................................................................................................... 241
eBay .................................................................................................................................................. 241
Messaging Plus ................................................................................................................................. 241
NASCAR Mobile 2014 ...................................................................................................................... 242
NBA Game Time ............................................................................................................................... 242
NextRadio ......................................................................................................................................... 242
Scout ................................................................................................................................................. 242
Spotify ............................................................................................................................................... 243
Facebook .......................................................................................................................................... 243
Uber .................................................................................................................................................. 244
Transfer Files Between Your Phone and a Computer ...................................................................... 245
Wi-Fi .................................................................................................................................................. 247
Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 247
Wi-Fi Settings ............................................................................................................................ 250
Disconnect Wi-Fi ....................................................................................................................... 252
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Wi-Fi Direct ............................................................................................................................... 253
Bluetooth ........................................................................................................................................... 256
Bluetooth Information ................................................................................................................ 256
Enable Bluetooth ....................................................................................................................... 256
Pair Bluetooth Devices .............................................................................................................. 258
Connect to a Paired Bluetooth Device ...................................................................................... 261
Share Information Using Bluetooth ........................................................................................... 262
Receiving Data via Bluetooth .................................................................................................... 264
Activate Sprint Worldwide Service on Your Account ........................................................................ 266
Your Phone’s SIM Card for International Roaming ........................................................................... 266
Set Network Mode Options ............................................................................................................... 267
Make and Receive Worldwide Calls ................................................................................................. 267
Sprint International Voicemail Service .............................................................................................. 268
Set Up Your Voicemail Access Number for International Use .................................................. 269
Access Your Voicemail Internationally ...................................................................................... 269
International Data Roaming .............................................................................................................. 270
International Roaming Status Messages .......................................................................................... 271
Contact Sprint for Assistance with International Service .................................................................. 272
Basic Settings ................................................................................................................................... 274
Wi-Fi Calling Settings ........................................................................................................................ 278
Wi-Fi Settings Menu .......................................................................................................................... 280
Bluetooth Settings ............................................................................................................................. 283
Hotspot Settings ................................................................................................................................ 285
Airplane Mode ................................................................................................................................... 289
Data Usage Settings ......................................................................................................................... 291
Mobile Networks Settings ................................................................................................................. 293
NFC and Payment............................................................................................................................. 295
More Connection Settings ................................................................................................................. 299
Tethering Settings ..................................................................................................................... 301
Printing ...................................................................................................................................... 302
Virtual Private Networks (VPN) ................................................................................................. 303
Default Messaging App Settings ............................................................................................... 311
Sounds and Notifications Settings .................................................................................................... 313
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Sound Mode .............................................................................................................................. 314
Volume ...................................................................................................................................... 315
Ringtones and Sounds .............................................................................................................. 316
Vibrations .................................................................................................................................. 317
Sound Quality and Effects ........................................................................................................ 318
Notifications............................................................................................................................... 319
Display Settings ................................................................................................................................ 320
Motions and Gestures ....................................................................................................................... 322
Applications Settings ......................................................................................................................... 323
Application Manager ................................................................................................................. 325
Default Applications .................................................................................................................. 326
Calendar Settings ..................................................................................................................... 328
Camera Settings ....................................................................................................................... 329
Contacts Settings ...................................................................................................................... 330
Email Settings ........................................................................................................................... 332
Internet Settings ........................................................................................................................ 336
Messages Settings .................................................................................................................... 337
Music Settings ........................................................................................................................... 339
Phone Settings .......................................................................................................................... 341
S Voice Settings ........................................................................................................................ 343
Weather Settings ...................................................................................................................... 345
Wallpaper .......................................................................................................................................... 346
Themes ............................................................................................................................................. 347
Lock Screen and Security Settings ................................................................................................... 348
Lock Screen and Security Overview ......................................................................................... 348
Screen Lock .............................................................................................................................. 350
Disable the Screen Lock ........................................................................................................... 356
Privacy and Safety ............................................................................................................................ 358
Private Mode ............................................................................................................................. 359
Report Diagnostic Info .............................................................................................................. 360
Send SOS Message ................................................................................................................. 361
Location Settings ...................................................................................................................... 362
Accessibility Settings......................................................................................................................... 365
Vision Accessibility Settings...................................................................................................... 366
Hearing Accessibility Settings ................................................................................................... 368
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Dexterity and Interaction Settings ............................................................................................. 369
Configure Other Accessibility Settings ...................................................................................... 371
Add Accounts .................................................................................................................................... 372
Backup and Reset ............................................................................................................................. 374
Language and Input Settings ............................................................................................................ 379
Battery Settings ................................................................................................................................. 381
Power Saving Mode .................................................................................................................. 383
Ultra Power Saving Mode ......................................................................................................... 384
Storage Settings ................................................................................................................................ 385
Date and Time Settings .................................................................................................................... 387
Help ................................................................................................................................................... 388
Activate This Device.......................................................................................................................... 389
System Update .................................................................................................................................. 390
About Device ..................................................................................................................................... 391
Copyright Information ........................................................................................................................ 393
Sprint Account Information and Help ................................................................................................ 394
Sprint Account Passwords ........................................................................................................ 394
Manage Your Account .............................................................................................................. 394
Sprint Support Services ............................................................................................................ 395
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Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new Samsung Galaxy S 6. The following topics explain how best to use this guide to get the most out of your phone.
Before Using Your Phone
Read Get Started and Basic Operations thoroughly for proper usage. Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's Home screen, which is displayed by pressing the
Home key. Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.”
Introduction 1
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Access Instructions on Phone
Whether you're new to Android or just new to your Galaxy S 6, your phone can help you learn how to use it.
Access Help
Use the phone's Help menu to learn about your phone.
1. Press to display the Home Screen.
2. From home, tap Apps > Settings > Help .
3. Tap a topic to view its contents, or tap SEARCH to search for a topic.
Introduction 2
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Get Support from Sprint Zone
In addition to your phone's built-in Help menu, you can also access support for your phone and service through the preloaded Sprint Zone app.
1. From home, tap Apps > Sprint Zone .
2. From the Sprint Zone main page, tap Support.
3. Tap a topic to view its contents.
Introduction 3
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Get Started
Part
Description
Rear Camera
Take pictures and videos.
Back key
Return you to the previous screen, or close a dialog box, options menu, the Notification Panel, or onscreen keyboard.
Earpiece
Listen to calls and automated prompts when using the phone.
Flash
Help illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video.
The following topics give you all the information you need to set up your phone and wireless service the first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Phone Layout
The following illustration outlines your phone’s primary external features and buttons.
Get Started 4
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Part
Description
Front Camera
Take pictures and records videos while facing the screen, and allows you to video conference.
Headset Jack
Plug in a headset for convenient, hands-free conversations.
Heart Rate Monitor
Measure your heart rate via your fingertip when using the S Health app.
Home key / Fingerprint Sensor
Return you to the Home screen. Press and hold to open Google Search/Google Now. Use to register fingerprints for security.
Infrared Transmitter
Control other devices using infrared light.
LED Indicator
The LED indicator blinks or glows when charging, to indicate low battery, to announce new notifications, and when voice recording.
Microphone
Transmit your voice for phone calls or record your voice or ambient sounds for voice recordings and videos. There are two microphones, one on the top and one on the bottom.
Power key
Turn the phone or screen on or off, or switch your phone to silent mode, vibration mode, or airplane mode.
Proximity and Light Sensor
Detect when objects are close to the screen. For example, when you hold the phone to your ear while on a phone call, the sensor temporarily locks the screen to prevent accidental screen touches.
Recents key
Access recently used apps.
SIM Card
Location of the SIM card.
Speaker
Play ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.
Touchscreen
Display information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one-tap access to all of your features and applications.
USB Charger/Accessory Port
Connect the phone to the charger via a USB cable.
Volume key
Adjust the ringtone or media volume or adjust the voice volume during a call.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Get Started 5
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Charge the Battery
Follow these instructions to charge your phone’s battery using either the included charging head and USB cable or via a USB connection on your computer.
Note: This phone has an integrated battery that cannot be removed by the user.
Battery Cautions
Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and settings may become lost or changed, or the phone may become unusable. Charge once every six months before storing or leaving unused for a long period.
Charge Using the AC Adapter
For fastest charging times, use the Adaptive Fast Charging charger that came with your phone. This charger provides faster charging only when connected to devices that have Adaptive Fast Charging.
1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Plug the other end of the USB cable into the charging head.
3. Plug the charging head into an electrical outlet.
4. After charging, disconnect the phone from the charger. Unplug the charging head from the outlet, and remove the micro USB cable from the phone
and the charging head.
Get Started 6
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Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Insert the large end of the USB cable into a USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power key.
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Your phone will power on. Depending on the settings, you may see the Lock screen. See Lock and Unlock Your Screen and Screen Lock for information about using the
screen lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activate Your Phone for more information.
Turn Your Phone Off
1. Press and hold the Power key to open the phone options menu.
2. Tap Power off to turn the phone off.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Get Started 8
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Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Get Started 9
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Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
Get Started 10
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Flick
Flicking the screen is similar to swiping, except that you need to move your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Enter Text for more details.
Note: Screen rotation must be enabled for the screen orientation to automatically change. To enable screen rotation, slide your finger down from the Status Bar to display the Notification table, and then tap Screen rotation to enable the option.
Get Started 11
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Pinch and Spread
"Pinch" the screen by moving two fingers inward to zoom out, or "spread" by moving two fingers outward to zoom in.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically. When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number on your account (you’re swapping phones), you can activate on your computer online or directly
on your phone.  Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the onscreen prompts to complete the activation process.
Get Started 12
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To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone.
Tip: Do not press the Power key while the phone is being activated. Pressing the Power key cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your Sprint account.
Note: During or after setup, you may see a Connections Optimizer notice. Read the notice and tap I Agree to allow your phone to connect automatically to the best available data network,
including Wi-Fi. To turn Connections Optimizer off at any time, From home, tap Apps >
Settings > Mobile networks > Connections optimizer and uncheck the box next to Connections Optimizer.
1. At the Welcome screen, choose options, and then tap to begin setup:
Language: Choose the default language for your phone’s operation. Accessibility: Configure settings to access settings to improve the accessibility of your
phone’s features if you are visually impaired or hard of hearing.
2. Follow the onscreen instructions to complete setup for each topic. Tap NEXT, or the right arrow, to move through the steps. You can skip options to continue to the next one. During setup, you may see these options:
Note: Screens may vary based on the activation status of your phone.
Wi-Fi: By default, your phone prompts you to use Wi-Fi when accessing data services. Tap a
Wi-Fi access point to connect to it, or you can continue setup using your phone’s connection to the wireless network.
Terms and conditions: Read the End User License Agreement (EULA) and then tap the
check box to confirm that you understand and agree to it terms and conditions. If you do not agree to the EULA, you cannot continue with setup. If you consent to provide diagnostic and usage data to Samsung, tap Yes, or tap No thanks.
Hands Free Activation: Automatically connect to Sprint network and set up voice and data
services.
• After Hands Free Activation completes, tap OK to continue.
• You may see a message indicating your phone needs to restart. Tap OK again and wait
for your phone to restart.
Get Started 13
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Tap & Go: Quickly copy any Google Accounts, backed up apps, and data from your existing
Android device. Follow the onscreen instructions to use Tap & Go, or tap SKIP to continue setup.
Add your account (Google): Your phone uses your Google Account to provide access to
many features and apps. Complete the steps to sign in to your current Google Account, or sign up for a new Google Account right from your phone. You can also skip signing in to your Google Account, or sign in later.
• To sign in to an existing Google Account, you will need your account name (Gmail address) and password.
• For both new and existing accounts, you will need to review and accept the Terms of Service and Privacy Policy by tapping ACCEPT when prompted.
Name: Enter your First and Last name, to personalize Google features and apps.  Google services: Select Google service preferences, including Backup & Restore, Location
and Communication options.
Samsung account: Some apps and features use your Samsung account. You can sign in to
your Samsung account, or follow the prompts to create a new account.
• To sign in to or set up a Samsung account, you will have to review and agree to the Terms and Conditions by tapping AGREE when prompted.
Set wake-up command: Enable S Voice to easily wake up your device, open apps, make
calls, and more.
Add fingerprint: Register your fingerprint to unlock your device and sign in to services
securely without entering your password,
Easy mode: Easy mode offers a simpler home screen layout, with larger text and icons. Tap
the ON/OFF switch to turn on Easy mode. You can also choose Easy mode from Settings at any time.
3. Tap FINISH to complete setup. Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps list or through Settings.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps from the Google Play store app, you must link your phone to a Google Account.
Get Started 14
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Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Home Screen and Applications (Apps) List
Most of your phone’s operations originate from the Home screen or the apps list.
1. From any screen, press the Home key to display the Home screen.
2. Tap Apps to display the apps list.
For information about using the Home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, onscreen keys, and other items to open or activate the assigned function.
■ Tap the Back key to return to the previous screen.
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Recent Applications
You can display a list of recently used applications using the recent apps key.
■ Tap Recents to view a list of recently used applications.
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■ From home, tap Apps > Settings .
– or –
Drag the Notification Panel down and tap Settings .
The Settings menu displays.
For more information, see Settings.
Basic Operations 16
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Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.
Turn Screen Rotation On or Off
1. Open the Status Bar by dragging down from the top of the screen.
2. Tap Screen rotation to turn the option on or off.
You may need to scroll left or right to see the Screen rotation option.
If the Screen rotation option is not available, tap Edit to display the full options list.  Not all screens will adjust for landscape orientation.
Capture Screenshots
You can use your phone’s power and Home Keys to capture screenshots.
■ Press and hold the Power key and Home key at the same time to capture a screenshot of the
current screen. The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, tap Apps > Gallery .
Depending on your settings, you may also capture a screenshot by swiping your palm across the screen from side to side.
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To set up palm swipe screen capture:
1. From home, tap Apps > Settings .
2. Tap Motions and gestures and then tap the ON/OFF switch next to Palm swipe to capture.
Applications
The following topics describe how to access the applications (apps) list and launch apps on your phone.
Launch Applications
All installed apps can be accessed and launched from the apps list.
1. From home, tap Apps .
The apps list opens.
2. Tap an app icon to launch the corresponding application. The application opens.
Basic Operations 18
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Apps List
App
Function/Service
1Weather
Receive real-time local weather information at any location in the world. Access 7-day and hourly weather forecasts for your area.
Amazon (Amazon
Shopping)
Shop at Amazon.com from your phone.
App Pass
Sprint’s App Pass is a subscription service giving you unlimited access to a hand-selected catalog of premium apps and games across two devices.
Calculator
Perform basic and advanced mathematical calculations.
Calendar
Use Calendar to create and manage events, meetings, and appointments, organize your time, and be reminded of important events.
Camera
Take pictures and record videos using the front and rear cameras.
Chrome
Browse the Internet using Google’s Chrome Web browser. Located in the
Google folder in the apps list.
Clock
Set alarms, view time in time zones around the world, use a stopwatch, set a timer, and use your phone as a desk clock.
Contacts
Store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google account, compatible email programs (including Exchange Server), and your Facebook friends.
Drive
Store, sync, and access your data across multiple devices with Google
Drive’s cloud storage. Located in the Google folder in the apps list.
eBay
The eBay app is packed full of features that make it easy to browse, buy, sell, and manage your eBay experience whenever and wherever you are.
Email
Send and receive email from a variety of email service providers.
Facebook
Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well as text, chat, and play games.
The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone.
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App
Function/Service
FamilyWall for Sprint
Sprint FamilyWall is a private space to communicate, organize, share, remember and even locate friends and family members. Users get all the benefits of social sharing in a totally private space.
Galaxy Apps
Discover apps designed exclusively for your Galaxy device.
Gallery
View and edit pictures and watch videos that you’ve taken with your phone’s camera or downloaded.
Gmail
Send and receive messages using Google’s Gmail service. Located in the Google folder in the apps list.
Google
Search the Internet using Google Search. Located in the Google folder in the apps list.
Google Settings
Use Google Settings to manage your Google apps and account settings. Located in the Google folder in the apps list.
Google+
Instant message with your friends. Set up Circles of friends, visit the Stream to get updates from your Circles, use Hangouts for fast messaging with everyone in your Circles, or use Instant Upload to automatically upload videos and photos to your own private album on Google+. Located in the Google folder in the apps list.
Hancom Office 2014
Hancom Office 2014 includes a word processor program (Hanword), a spreadsheet program (Hancell), and a presentation program (Hanshow). In addition to opening, editing, and saving MS Office documents, Hancom Office 2014 supports standard ODF files and quick and easy conversion to the PDF file format. Located in the Samsung folder in the apps list.
Hangouts
Instant message with your friends and family using Google Hangouts. Located in the Google folder in the apps list.
Instagram
Capture and share photos and videos with your friends. Customize what you capture, and then share it on your feed or post it directly to your friends. Located in the Social folder in the apps list.
Internet
Browse the Internet using a full-featured browser.
Lookout
Lookout Mobile Security provides key security options, such as anti-virus and anti-malware technology, a lost and stolen device locater service, an application privacy adviser, and a backup service.
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App
Function/Service
Maps
Use Google Maps to determine your current location with or without GPS, get driving and transit directions, and find phone numbers and addresses for local businesses.
Memo
Organize your life by creating, editing, and managing memos. Located in the Samsung folder in the apps list.
Messages
Send and receive text and multimedia messages.
Messaging +
Messaging Plus provides high quality video calling, group chat, and media sharing along with easy registration, a full emoji keyboard, and other convenient features.
Messenger
Instantly reach your friends and family with Facebook Messenger. Located in the Social folder in the apps list.
Milk
Exclusive to Galaxy owners, Milk Music is a radio service that gives you more of the music you love, curated by top DJs and industry pros and all for free. Located in the Samsung folder in the apps list.
Music
Use Music to browse your music library, play songs, and create playlists. You can also set songs as ringtones for incoming calls, or as alarm tones.
My Files
Manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. Located in the Samsung folder in the apps list.
NASCAR Mobile 2014
NASCAR MOBILE 2014 is designed to bring you what you, our fans, want directly to your Android device. Follow NASCAR News, Video Highlights, and immerse yourself even further into the NASCAR experience with driver informational stats, plus more.
NBA Game Time
The award-winning NBA Game Time is the official app to follow the NBA wherever you are.
NextRadio
Listen to your favorite FM radio stations on the go with NextRadio. Tune in to any FM frequency in your area and listen to the radio without the hassle and cost of streaming music. Participating radio stations show you song information and artwork as you listen, so you can buy your favorite music, give feedback on the songs you like, and share what you are listening to on Facebook or Twitter.
OneDrive
OneDrive gives you free online storage for all your personal files so you can get to them from your Android device, computer, and any other devices you use. Located in the Microsoft folder in the apps list.
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App
Function/Service
OneNote
Stay organized using text, pictures, or audio notes. Create Quick Notes or review and edit shared OneNote notebooks using OneDrive. Located in the Microsoft folder in the apps list.
Peel Smart Remote
Use your phone to control your TV, Set-top box, DVR, Stereos, and other electronic devices. Located in the Samsung folder in the apps list.
Phone
Make and receive phone calls.
Photos
View photos and videos on your phone, and sync them with your Google+ account. Located in the Google folder in the apps list.
Play Books
Discovering your favorite books and authors has never been easier. With Google Play Books, you can shop the world's largest selection of eBooks and read them anywhere you like. Located in the Google folder in the apps list.
Play Games
Google Play Games is the easiest way for you to discover new games, track achievements and scores, and play with friends around the world. It brings all of your gaming on Google Play together in a unified Android experience. Located in the Google folder in the apps list.
Play Movies & TV
Google Play Movies & TV allows you to watch movies and TV shows purchased on Google Play. You can stream instantly on your Android phone or download so you can watch from anywhere, even when you are not connected. Located in the Google folder in the apps list.
Play Music
Google Play Music lets you browse, shop, and play back songs purchased from the Google Play store app, as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Music library and instantly ready to play or download. Located in the Google folder in the apps list.
Play Newsstand
Discover more of the news and magazines you care about all in one app on your phone. Enjoy breaking news and in-depth articles featuring audio and video. From sports, business, cooking, entertainment, fashion and
more it’s all in one place. Located in the Google folder in the apps list.
Play Store
The Google Play store app is the place to go to find new Android apps, games, movies, music, and books for your phone. Choose from a wide variety of free and paid apps ranging from productivity apps to games.
S Health
S Health is a wellness application that can help you manage your health. Set fitness goals, check your progress, and keep track of your overall health.
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App
Function/Service
S Voice
S Voice is a voice recognition application you can use to activate a wide variety of functions on your phone.
Scout
Scout by Telenav is a daily personal navigator that helps you get where you are going. It lets you see and hear turn-by-turn directions and it can provide important, personalized information about traffic and alternate routes.
Settings
Configure settings and options on your phone.
Spotify
Spotify gives you millions of songs at your fingertips. The artists you love, the latest hits, and new discoveries just for you. Hit play to stream anything you like.
Sprint Family Locator
Sprint Family Locator lets you locate any phone on your Sprint family plan instantly—from your mobile phone, tablet or computer.
Sprint Fun & Games
Download new apps and games from Sprint.
Sprint Music Plus
Purchase, download, and play music, ringtones, and ringback tones for your phone.
Sprint TV & Movies
With Sprint TV & Movies, you can watch live TV and access movies and other on demand entertainment on the go.
Sprint Worldwide
Access information about Sprint Worldwide international voice and data service.
Sprint Zone
Access your Sprint account, get device information and help, find recommended apps, and more.
Uber
Search and find transportation service using the Uber app. Request a ride and get picked up within minutes.
Video
View videos on your phone.
Voice Recorder
Record voice memos and share them with others. Located in the
Samsung folder in the apps list.
Voice Search
Search the Internet and your phone using voice commands. Located in the Google folder in the apps list.
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App
Function/Service
Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first.
YouTube
YouTube is a video sharing website on which users can upload and share videos. The site is used to display a wide variety of user-generated video content, including movie clips, TV clips, and music videos, as well as video content such as video blogging, informational shorts, and other original videos. Located in the Google folder in the apps list.
Note: Available apps are subject to change.
Phone Number
Follow the instructions below to display your phone’s wireless phone number.
1. From home, tap Apps > Settings .
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2. Tap About device .
3. Tap Status.
You will see the number listed under My phone number.
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Airplane Mode
Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data.
To turn on airplane mode:
1. Press and hold the Power key to display the device options menu.
2. Tap Airplane mode > TURN ON to turn Airplane mode on.
Your phone is now in airplane mode. An airplane mode icon displays on the Status Bar.
Tip: You can also access Airplane mode through the Notification Panel. Drag the Status Bar down to reveal the Notification Panel, slide the Quick settings buttons to the left, and then tap Airplane mode
to turn Airplane Mode on.
To turn off airplane mode:
1. Press and hold the Power key to display the device options menu.
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2. Tap Airplane mode.
Your phone’s wireless connection features are now restored.
Tip: You can also access Airplane mode through the Notification Panel. Drag the Status Bar down to reveal the Notification Panel, slide the Quick settings buttons to the left, and then tap Airplane mode
to turn Airplane Mode off.
Enter Text
You can type on your phone using the touchscreen Samsung keyboard or Google voice typing.
Samsung Keyboard
Use the touchscreen Samsung keyboard for entering text. The keyboard appears automatically onscreen when you tap a text entry field, and can be used in either portrait or landscape mode. You can also use the Google Voice typing option to enter text using your voice (see Google Voice Typing for details).
The Samsung keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more.
Note: Depending on which app you're using (Messages, Email, etc.), the keyboard appearance may differ.
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Assigning the Samsung Keyboard for Text Entry
If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
Note: The Samsung keyboard is the default text input method on your phone. Additional keyboards and input methods are available for download at the Google Play store. See Google Play Store.
From Settings:
■ From home, tap Apps > Settings > Language and input > Default keyboard, and
then choose Samsung keyboard.
While entering text:
1. While entering text, drag down from the top of the screen to open the Notification Panel.
2. Tap Select keyboard, and then choose Samsung keyboard.
Use Samsung Keyboard to Enter Text
■ Tap keys to enter text. While entering text, use these options:
If you make a mistake, tap to delete incorrect characters. Touch and hold to delete a
whole word or field.
Tap to change the case of the text (the arrow will turn blue). Tap twice to switch to all
capitals (the key will turn blue).
Tap to switch to a symbols keyboard, to enter symbols. There are two symbol keyboards.  Touch and hold to switch to Google Voice typing to enter text by speaking. See Google
Voice Typing.
If you have more than one language selected in Samsung Keyboard settings, you can swipe
your finger over to switch between languages.
Configure Samsung Keyboard
■ From home, tap Apps > Settings > Language and input > Samsung keyboard.
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Google Voice Typing
Google Voice typing uses Google voice recognition to convert speech to text.
Use Google Voice Typing to Enter Text
1. While entering text, drag down from the top of the screen to open the Notification Panel, and then tap Select keyboard > Google voice typing.
– or – Tap on the Samsung keyboard.
– or – Touch and hold on the Samsung keyboard, and then tap .
2. Speak into the microphone and watch your text being entered onscreen.
3. If the text is incorrect, tap DELETE.
4. Once you have completed entering your text, tap . The onscreen keyboard will reappear.
Note: You can assign a new language to Google voice typing. Tap and tap a language to select it. To add more languages, tap > Settings > Languages, tap the language(s) you want to add, tap SAVE, and then tap the Back key .
Configure Google Voice Typing
■ From home, tap Apps > Settings > Language and input > Google voice typing.
Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and more.
■ Double-tap text to highlight it, and then select from the following options:
Select all: Highlights all the text in the field.
Cut: Removes the selected text and saves it to the clipboard.
Copy: Copies the selected text to the clipboard.
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Paste: Insert the last copied or cut text into the current field.
Clipboard: Display the clipboard to choose previously cut or copied text.
Dictionary: Access your personal dictionary.
Google Account
You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.
Create a Google Account
If you do not already have a Google Account, you can create one online or by using your phone.
Note: You can also create and sign into your Google/Gmail account through your phone’s Setup application.
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign in.
3. Click Create an account, and then follow the onscreen prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account.
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Create a Google Account Using Your Phone
1. From home, tap Apps > Settings > Accounts .
2. Tap Add account.
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3. Tap Google > OR CREATE A NEW ACCOUNT.
4. Enter your First name and Last name, and then tap NEXT.
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5. Enter a desired Username, and then tap NEXT.
6. When prompted, enter and re-type a password. Then tap NEXT.
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7. Enter a valid phone number to help you recover your Google Account and password if you ever forget it, and then tap NEXT.
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone.
8. Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap ACCEPT.
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9. Your phone connects with the Google servers and displays your account information. Tap NEXT.
10. Configure your Google data backup and communication, and then tap NEXT.
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11. If desired, you can set up payment options for purchases through the Google Play store, and then tap NEXT.
You are signed in to your new Google Account.
Your Google account is listed in Apps > Settings > Accounts .
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Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
1. From home, tap Apps > Settings > Accounts .
2. Tap Add account.
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3. Tap Google.
4. Tap Enter your email, enter your Gmail address, and then tap NEXT.
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5. Enter your password and tap NEXT.
6. Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap ACCEPT.
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7. Set up payment information for use in the Google Play store, and then tap NEXT.
8. Tap the items from your Google Account that you want to sync to your phone. The checked items will be synced. Tap NEXT to continue.
You are now signed in to your Google Account, and your phone will start synchronizing with
your Google Account.
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Your Google account is listed in Apps > Settings > Accounts .
Note: Depending on your Google Account history, you may see a Get your apps & data screen instead
of the Sync your account screen in step 8 above. Follow the prompts to complete your setup in either case.
Google Play Store
Google Play is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google
Account for details.
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). The company is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you
aren’t comfortable with the third-party application’s policies, don’t use the application.
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Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust.
1. From home, tap Apps > Play Store .
2. When you open the Google Play store app for the first time, the Terms of Service window will appear. Tap ACCEPT to continue.
3. Browse through the categories (APPS, GAMES, MOVIES & TV, MUSIC, BOOKS, or NEWSSTAND), find an item you are interested in, and tap the name.
Browse through featured apps. Scroll through the list of featured apps when you open
Google Play.
Search for an app. Tap on the Google Play home screen, enter the name or type of app
you are looking for, and then tap on the keyboard.
4. Tap an app to read a description about the app and user reviews.
5. Tap INSTALL (for free applications) or the price (for paid applications).
Note: If you did not set up a payment option during phone setup or when adding your Google Account, you will be prompted to add a payment method when making a purchase from Google Play.
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6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone. If you agree to the conditions, tap ACCEPT (for free apps) or ACCEPT and then BUY (for paid apps) to begin downloading and installing the app.
The selected app is downloaded and installed on your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap OK on this screen, you are responsible for the results of using this item on your phone.
Purchasing Applications
Purchase apps at your own risk. The company is not responsible for any disadvantage resulting for user or third parties.
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second time.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps.
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap REFUND, and then tap YES to confirm. Your app is uninstalled and the charge is cancelled.
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Update an App
Depending on your settings, many apps will update automatically, or you can update apps directly from the Play store app.
Update an App Directly
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps.
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3. Tap the app you want to update, and then tap UPDATE > ACCEPT.
The app update is downloaded and installed.
Set Automatic App Updates
1. From home, tap Apps > Play Store .
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2. Tap Menu > My apps.
3. Tap the app you want to set for auto-update, and then tap More options > Auto-update.
The app is set to update automatically whenever an update becomes available.
Note: Automatic updates are unavailable for some apps.
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Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps.
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3. On the Installed screen, tap the app you want to uninstall, and then tap UNINSTALL > OK.
The app is uninstalled and removed from your phone.
Get Help with Google Play
The Google Play store app offers an online help option if you have questions or want to know more about the app.
1. From home, tap Apps > Play Store .
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2. Tap Menu > Help & feedback.
The Web browser will take you to the Google Play Help Web page, where you will find
comprehensive, categorized information about Google Play.
Lock and Unlock Your Screen
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Turn the Screen Off When Not in Use
To quickly turn the screen off, press the Power key. Pressing the Power key again or receiving an incoming call will turn on your phone screen and show the Lock screen.
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To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power key.
The Lock screen appears.
2. Swipe your finger across the screen to unlock it.
The screen is unlocked. If you have set up a screen lock, you will be prompted to draw a pattern, enter a password or
PIN, or scan your fingerprint. See Screen Lock.
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Update Your Phone
From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System update menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
Update Your Phone Software
You can update your phone's software using the System update option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps > Settings > Accounts > Google > [your account].
2. Tap the ON/OFF switches to enable backup of each item.
3. Tap MORE > Sync now to sync your Google Account information.
To back up your Exchange Mail information:
1. From home, tap Apps > Settings > Accounts > Microsoft Exchange ActiveSync.
2. Tap the ON/OFF switches to enable backup of each option (Calendar, Contacts, Email, Tasks).
3. Tap MORE > Sync now to sync your Microsoft Exchange ActiveSync information.
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To back up your Google apps: Your Google app purchases are saved remotely and can be re-installed after the update is applied.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps > ALL tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall.
4. Follow the onscreen instructions.
Update Your Phone’s Software
Once you have backed up all your data, use the Update now option to update your phone’s software.
■ From home, tap Apps > Settings > System update > Update now.
Your phone automatically downloads and installs any available updates. You may be
required to power your phone off and back on to complete the software upgrade.
– or –
1. Locate the System Update Available icon in notifications.
2. Drag the Status Bar down.
3. Tap to open the System Updates screen.
4. Tap Download and follow the onscreen instructions. The downloading icon appears within the Status Bar to indicate the phone is downloading the necessary files.
5. Follow the prompts to install the update and restart your phone.
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Confirm Your Current Phone Software
1. From home, tap Apps > Settings > About device .
2. Locate the Software version read-only field.
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Update Your Profile
This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone.
1. From home, tap Apps > Settings > System update > Update Profile.
2. Follow the onscreen instructions. The phone will download and install the profile update and you will see a confirmation when
complete.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network.
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Update Your PRL
This option allows you to download and update the PRL (preferred roaming list) automatically.
1. From home, tap Apps > Settings > System update > Update PRL.
2. Follow the onscreen instructions. The phone will download and install the PRL update and you will see a confirmation when
complete.
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Your Phone Interface
The following topics describe how to use and customize your phone’s Home screen, understand the Status Bar, and use the Notification Panel.
Home Screen Basics
The Home screen is the starting point for your phone’s applications, functions, and menus. You can customize your Home screen by adding application icons, shortcuts, folders, widgets, and more.
Home Screen Layout
Your Home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.
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Item
Description
Application Icons
Application icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish.
Applications (Apps) List
Tap to open the applications (apps) list. The apps list key is a primary shortcut available from all Home screens.
Notification Area
The notification area of the Status Bar (on the left) displays notifications for incoming messages, missed calls, application updates, and more.
Primary Shortcuts
Primary shortcuts are application shortcuts that appear in the same
location on all of your phone’s Home screens. These are customizable
except for the Applications (Apps) shortcut, which remains static.
Status Area
The status area of the Status Bar (on the right) displays phone and service status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time.
Status Bar
The Status Bar displays icons to notify you of your phone’s status (on the right side) and notifications (on the left side).
Widget
Widgets are self-contained onscreen apps that reside on your phone’s Home screen.
Note: The indicator above the primary shortcuts lets you know your current screen position. Tip: Press the Home key to return to the main Home screen from any other screen.
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Extended Home Screens
In addition to the main Home screen, your phone features extended Home screens to provide more space for adding icons, widgets, and more. Press the Home key to display the main Home screen and then drag across the screen to move from the main screen to an extended screen.
● Swipe left or right to go to an extended Home screen.
● While on an extended screen, press the Home key to return to the main Home screen.
Add Home Screens
If you want to set up more shortcuts or widgets than you have space for, you can add more home screens.
1. Touch and hold an empty area on a Home screen.
2. Scroll through the thumbnail screens to the right until you see a blank screen with a + sign.
3. Tap to add the screen. A new blank home screen will be added to the far right of your screens.
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Status Bar
Icon
Notification
Missed call
Call on hold
New voicemail
New email
New Gmail
New text or MMS message
New Hangout message
The Status Bar at the top of the Home screen provides phone and service status information on the right side and notification alerts on the left. To view the Notification Panel or access the quick settings menu, tap the Status Bar and drag it down.
Status Bar Layout
Main Notification Icons
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Icon
Notification
New Sprint Zone message
Event
USB connection
Alarm
Warning
Update available
Update downloading
Update successful
Keyboard active
More notifications available (drag down to view)
Icon
Status
Bluetooth active
GPS active
Wi-Fi active
Downloading
Mute mode
Vibrate mode
Speakerphone active
Network (full signal)
Main Status Icons
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Icon
Status
Network (roaming)
3G Data Service
3G Data Service is in use. The rays spin when data is being transferred.
Sprint Spark Enhanced LTE data service. The rays spin when data is being transferred.
Airplane mode
Sync active
Battery (charging)
Battery (full charge)
Notification Panel
Drag the Status Bar down to open the Notification Panel. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more.
Open the Notification Panel
■ Drag the Status Bar down. Slide your finger down from the top of the screen.
The Notification Panel opens. To check notifications, tap an item in the list.
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Close the Notification Panel
■ Drag the Notification Panel up. (Slide your finger up from the bottom of the screen.)
– or –
Tap the Back key to close the Notification Panel.
Notification Panel Layout
The Notification Panel gives you access to notifications, settings, and the quick settings menu.
Notification Panel Quick Settings
The Quick Settings list at the top of the Notification Panel lets you quickly access frequently used settings options. Scroll left or right to display all available settings, and tap an icon to turn the selected feature on or off.
You can customize which settings are available in your Quick Settings list.
1. From a Home screen, drag the Status Bar down to display the Notification Panel.
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2. Tap Edit to display the quick settings panel options.
3. Drag buttons to arrange which options appear in the quick settings panel. You will see two sets of buttons, Active Buttons on top and Available Buttons below.
• You can have ten buttons active in the quick settings panel. These appear in the Active Buttons list.
• There will additional buttons shown in the Available Buttons list. These are not currently active in the quick settings panel.
To add, remove, or move a button, touch and hold it and move it to the desired location.
4. Tap DONE when you are finished.
Note: You can only move buttons from Active to Available or vice-versa if there is space in the destination area. For example, if there are already ten Active buttons, you will need to move one to Available before dragging a different Available button up to the Active area.
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S Finder
Search your device for apps, contacts, messages, email, files, settings, and more.
1. Open the Notification Panel by sliding your finger down from the top of the screen.
The Notification Panel opens.
2. Tap S Finder.
3. Tap the Search field and enter search criteria.
4. Tap an item to view or launch.
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Quick Connect
Quickly connect wirelessly to nearby devices that support Quick connect, Wi-Fi Direct, Screen Mirroring, and devices that can share media via Wi-Fi.
1. Open the Notification Panel by sliding your finger down from the top of the screen.
The Notification Panel opens.
2. Tap Quick connect and set your device visibility:
Always visible: Your device will always be visible to other devices.  Only when Quick connect turned on: Your device will only be visible to other devices when
Quick connect is turned on.
3. Tap TURN ON QUICK CONNECT to view available devices.
4. Tap a device and follow the prompts to connect.
Tip: For more information about Quick Connect, tap QUICK CONNECT HELP from the connections screen.
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Customize the Home Screen
Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the Home screen.
Operations for Rearranging the Home Screen
● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location.
● Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove .
● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the Home Screen menu. Menu options include Wallpapers, Widgets, Themes, and Screen grid.
Change the Wallpaper
Select and assign your phone’s background wallpaper.
1. From home, touch and hold an empty space, and then tap Wallpapers .
You can also access the wallpaper menu through settings. From home, tap Apps >
Settings > Wallpaper .
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2. Tap Home screen, and then tap an option to select the wallpaper.
Home screen: Set the background wallpaper for your Home screen.  Lock screen: Set the wallpaper for your phone’s Lock screen.  Home and lock screens: Set a wallpaper for both your Home screen and your Lock screen.
3. Select a wallpaper and tap SET AS WALLPAPER. The wallpaper is set.
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Add Shortcuts to the Home Screen
You can add shortcuts for quick access to favorite apps from the Home screen.
1. From home, tap Apps .
The Apps list opens.
2. Touch and hold an app icon. The icon will disengage and you will see thumbnails of your Home screens.
3. Drag the icon to an empty location on one of the Home screens. The shortcut is added to the Home screen.
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Add Widgets to the Home Screen
You can add widgets to your phone’s Home screen. Widgets are self-contained apps that display on a Home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.
1. From home, touch and hold an empty space, and then tap Widgets .
2. Touch and hold a widget icon. The icon will disengage and you will see thumbnails of your Home screens.
3. Drag the icon to an empty location on one of the Home screens. The widget is added to the Home screen.
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Add Folders to the Home Screen
You can group Home screen shortcuts into folders for convenient access.
1. From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of another shortcut and release it.
2. Type a name for the folder and tap Done. A new folder is created.
3. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new folder.
The new shortcut is added to the folder.
Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. From home, tap the folder to open it, and then tap the folder name.
2. Type a new name and then tap Done.
Change the Folder Color
You can change the color of a folder.
1. From home, tap the folder to open it.
2. Tap and select a color.
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Phone App
The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more.
Wi-Fi Calling
Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls and text messages over a Wi-Fi network and may offer better coverage in buildings and areas of poor cellular reception.
1. From a Home screen, tap Apps > Settings .
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2. Tap Wi-Fi Calling and follow the online prompts to set up Wi-Fi Calling.
Wi-Fi Calling is set up.
For more information, see Wi-Fi Calling Settings.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the Volume key up or down during the call.
Troubleshooting
Problem: Difficulty during call.
Solution 1: It may not be possible to make a call properly in a noisy location. Solution 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Problem: Sound pops momentarily during a call.
Solution: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
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Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone’s dialer screen.
1. From home, tap Phone to display the phone screen.
The phone app opens. If necessary, tap to display the keypad.
2. Tap the number keys on the keypad to enter the phone number.
As you enter digits, Smart Dial searches for contacts that match. If you see the number you
want to dial, tap the contact to fill in the number on the keypad.
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3. Tap to call the number.
The phone dials the number. The call begins when the other party answers.
4. To end the call, tap . The call ends.
Troubleshooting
Problem: Call does not connect.
Solution 1: Was the number dialed using the correct area code? Solution 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. From the Lock screen, swipe the Phone shortcut up, and then tap Emergency call.
2. Tap . As long as you are in an area covered by wireless service, the emergency call is placed.
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To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
2. From home, tap Phone .
If necessary, tap to display the keypad.
3. Tap . As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E9-1-1 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone.
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
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Answer an Incoming Call
1. When a call arrives, drag to the right to answer it.
The call begins.
2. To end the call, tap . The call ends.
Mute the Ringing Sound
■ To mute the ringer without rejecting the call, press the Volume key down.
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Reject an Incoming Call
■ When a call arrives, drag to the left to reject it.
The ringtone or vibration will stop and call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
1. When a call arrives, drag REJECT CALL WITH MESSAGE up from the bottom of the screen.
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2. Tap one of the messages to send it to the caller.
The selected message will be delivered to the caller.
You can edit the reject messages through the Call settings menu. From home, tap Apps
> Settings > Applications > Phone > Call rejection > Rejection messages and edit or create reject messages.
In-Call Screen Layout and Operations
While you are on a call, you will see a number of onscreen options.
In-Call Screen Layout
Tap options to activate them during a call.
● Add call: Tap to initiate a conference call. After the second call is placed, tap Merge to join the two calls (conference).
● Extra volume: Increase the current volume of the call.
● Bluetooth: Route the phone’s audio through a connected Bluetooth headset (On) or through the
speaker (Off).  When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth
icon.
Note: The Bluetooth button is activated to show the current call is routed to the connected Bluetooth headset.
To route the current call back to the phone, tap Bluetooth to temporarily use the phone. Tap
it again to route the call back to the connected Bluetooth headset.
When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the
earpiece or speaker.
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● Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off).  Activate Speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the Volume key.)
Deactivate Speaker to use the phone’s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
● Keypad/Hide: Toggle the appearance of the onscreen keypad.
● Mute: Mute the microphone during an active call. Tap again to unmute the microphone.
Note: If Mute is activated, the speaker mode is deactivated.
● End call: Tap to end the current call.
Additional In-Call Options
■ Tap MORE to display additional in-call options:
Contacts: Display your Contacts list.  Message: Send a text or multimedia message while remaining on the call.  Memo: Create a new memo while remaining on the call.  Calendar: View your calendar while remaining on the call.
End of Call Options
When a call ends, you will briefly see an end-of-call options screen, which may include:
● View contact: Display the contact information for the caller.
● Create contact: Create a new contact entry for the caller. See Add a Contact.
● Update existing: Add the caller's phone number to an existing contact entry. See Edit a Contact.
● Add event: Schedule a meeting and invite the caller. See Add an Event to the Calendar.
● Call: Place a call to the caller.
● Message: Address a text message to the caller. See Send a Text Message.
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Place Calls from Contacts/Call Logs
Make calls quickly using Contacts and Call Logs.
Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. From home, tap Phone .
2. Tap CONTACTS to display the Contacts list.
The Contacts list appears.
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3. Tap a contact.
4. Tap Call next to the number you want to call. The phone dials the number. The call begins when the other party answers.
5. To end the call, tap .
Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number.
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Call from Call Logs
The call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. From home, tap Phone .
2. Tap LOG to display the call logs list.
The call logs list appears.
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3. Tap an entry to display the call details.
4. Tap to place a call.
The phone dials the number. The call begins when the other party answers. For additional options, tap the name or number.
5. To end the call, tap .
Tip: You can also place a call directly from the Call logs list. Swipe the entry you want to call from left to right to place a call.
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Optional Services
The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more.
Voicemail Setup
You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
1. From home, tap Phone to display the phone screen.
The phone app opens. If necessary, tap to display the keypad.
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2. Touch and hold to dial your voicemail number.
Your phone dials the voicemail access number.
3. Follow the system prompts to:
Create your password.  Record your name announcement.  Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail Setup.
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1. From home, tap Apps > Voicemail .
– or –
Tap Phone , and then tap to access your Visual Voicemail.
2. Scroll through the Welcome to Visual Voicemail introduction screens to view a brief explanation of the visual voicemail services.
3. At the end of the welcome screens, a Personalize your voicemail prompt displays.
You’ll see a Personalize your voicemail prompt.
4. Tap Personalize now and follow the system prompts to:
Create a password (part of standard voicemail).  Record your name announcement.  Record your greeting.
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Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. From home, tap Apps > Voicemail .
You will see the voicemail inbox.
2. Tap a message, and then tap Play to review it.
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Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging, and other options. For an explanation of all your options, tap More options > Help > Visual Voicemail
Menu > Visual Voicemail Settings.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message.
You can navigate through voicemail messages as frequently as you'd like. You can even move to the next or previous message before you are finished listening to the current one.
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Visual Voicemail Options
Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
1. From home, tap Apps > Voicemail .
2. The following options are available when viewing new voicemail messages:
Subscribe: Subscribe to the premium Voice-to-Text transcription service. (This service
requires an additional monthly charge.)
Play all new: Play all new messages.
Select multiple: Perform an action on multiple messages.
Compose Avatar message: Send an animated voice message to friends. You can also
compose an Avatar message by tapping .
More options: Access Search, Settings, and Help features.
3. Tap a message to review it. The following options are available while listening to voicemail messages:
Call: Dial the number the message came from.
Share: Send the message via Wi-Fi Direct, social accounts, and so on.
Delete: Delete selected messages.
Reply: Reply to the message via text or voice message.
More options: Access Archive, Settings, and Help features.
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4. Touch and hold a message to manage your messages. The following options are available:
All: Select all messages.
Delete: Delete the selected messages.
Archive: Save this message.
Mark as Read: Mark this voicemail as being read.
Mark as Unread: Mark this voicemail as not being read.
Note: Not all options are available for all messages.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more.
1. From home, tap Apps > Voicemail .
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