Samsung SM-G920FQ, SM-G920I User Guide

SM-G920F

SM-G920FQ

SM-G920I

User Manual

English. 03/2015

www.samsung.com

Table of Contents

Basics

4Read me first

5Package contents

6Device layout

8 SIM or USIM card

10 Battery

15Turning the device on and off

16Touchscreen

19 Home screen

25Lock screen

26Notification panel

29Entering text

32Screen capture

32Opening apps

33Multi window

38Device and data management

42Connecting to a TV

44Sharing files with contacts

45Emergency mode

Applications

46Installing or uninstalling apps

47Phone

50	Contacts
52	Messages

54Internet

55Email

56 Camera

72 Gallery

74 Smart Manager

76S Planner

77S Health

80S Voice

82Music

83Video

84Voice Recorder

86My Files

87Memo

87Clock

89Calculator

90Google apps

Settings

92	Introduction
92	Wi-Fi
94	Bluetooth
96	Flight mode

96Mobile hotspot and tethering

97Data usage

98Mobile networks

98 NFC and payment

101 More connection settings

103Sounds and notifications

104Display

104 Motions and gestures

Table of Contents

105Applications

105Wallpaper

105Themes

106Lock screen and security

110Privacy and safety

113Easy mode

114Accessibility

114Accounts

115Backup and reset

116Language and input

116Battery

117Storage

117Date and time

118User manual

118About device

Appendix

119	Accessibility
134	Troubleshooting

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•Descriptions are based on the device’s default settings.

•Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

•Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

•Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

•Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

•Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

Basics

•Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, tap Apps →Settings → About device.

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Package contents

Check the product box for the following items:

•Device

•Quick start guide

• The items supplied with the device and any available accessories may vary depending on the region or service provider.

•The supplied items are designed only for this device and may not be compatible with other devices.

•Appearances and specifications are subject to change without prior notice.

•You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

•Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

•Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Basics

Device layout

Speaker

LED indicator

Front camera

Proximity/Light sensor
Touchscreen	Power key
	Power key
Home key (Fingerprint	SIM card tray
Home key (Fingerprint
recognition sensor)
Recents key
	Back key
Headset jack
	Loud speaker
Multipurpose jack
	Microphone

Infrared port	Flash
	Flash
Microphone	GPS antenna
Microphone
	Volume key
Rear camera

NFC antenna/Wireless charging coil

Main antenna

Basics

• Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery.

•Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.

Keys

Key	Function
Power	•	Press and hold to turn the device on or off.
Power	•	Press to turn on or lock the screen.
	•	Press to turn on or lock the screen.

Recents	•	Tap to open the list of recent apps.
Recents	•	Tap and hold to launch the split screen view.
	•	Tap and hold to launch the split screen view.
	•	Press to turn on the screen while the screen is locked.
Home	•	Press to return to the Home screen.
	•	Press and hold to launch Google.

Back	•	Tap to return to the previous screen.

Volume	•	Press to adjust the device volume.

Basics

SIM or USIM card

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

•	Only nano-SIM cards work with the device.
•	Some LTE services may not be available depending on the service provider. For
	more information about service availability, contact your service provider.

1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Basics

Pull out the SIM card tray gently from the SIM card tray slot.

Place the SIM or USIM card on the SIM card tray with the gold-coloured contacts facing downwards.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

Insert the SIM card tray back into the SIM card tray slot.

Removing the SIM or USIM card

Insert the ejection pin into the hole on the SIM card tray to loosen the tray.

Pull out the SIM card tray gently from the SIM card tray slot.

Remove the SIM or USIM card.

4 Insert the SIM card tray back into the SIM card tray slot.

Basics

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

1 Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable into the multipurpose jack.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

2 Plug the USB power adaptor into an electric socket.

Basics

3 After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Viewing the remaining charging time

While charging, open the Home screen and tap Apps →Settings →Battery.

The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•Optimise the device using the Smart manager.

•When you are not using the device, switch to sleep mode by pressing the Power key.

•Activate power saving mode.

•Close unnecessary apps.

•Deactivate the Bluetooth feature when not in use.

•Deactivate the Wi-Fi feature when not in use.

•Deactivate auto-syncing of apps.

•Decrease the backlight time.

•Decrease the screen brightness.

Basics

Battery charging tips and precautions

•When the battery power is low, the battery icon appears empty.

•If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

•If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid disconnecting from the network or losing power during a data transfer, always use these apps after fully charging the battery.

•Using a power source other than the USB power adaptor, such as a computer, may result in a slower charging speed due to a lower electric current.

•The device can be used while it is charging, but it may take longer to fully charge the battery.

•If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

•While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

•If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Basics

Fast charging

The device has a built-in fast charging feature. You can use this feature to charge the battery more quickly while the device or its screen is turned off.

About Fast charging

•Fast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0.

•To use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery.

•While charging the battery when the device is turned off, the icon appears on the screen.

•You cannot use the fast charging feature when the screen is turned on. Turn off the screen to increase the charging speed.

• You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger.

•If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.

Basics

Wireless charging

The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately).

1 Place the centre of the device’s back on the centre of the wireless charger.

You can check the remaining charging time on the screen. The actual remaining time may vary depending on the charging conditions.

2 After fully charging, disconnect the device from the wireless charger.

• When there are foreign materials between the device and the wireless charger, the device may not charge properly.

•If you use the wireless charger in areas with weak network signals, you may lose network reception.

•Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.

Power saving mode

Save the battery power by limiting the device’s functions.

On the Home screen, tap Apps →Settings →Battery →Power saving mode, and then tap the switch to activate it.

To automatically activate power saving mode when the remaining battery power reaches the preset level, tap Start power saving and select an option.

Basics

Ultra power saving mode

Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following:

•Displays colours on the screen as grey tones.

•Restricts the available apps to essential and selected apps only.

•Deactivates the mobile data connection when the screen turns off.

•Deactivates the Wi-Fi and Bluetooth features.

On the Home screen, tap Apps →Settings →Battery →Ultra power saving mode, and then tap the switch to activate it.

To deactivate ultra power saving mode, tap MORE →Disable ultra power saving mode.

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap Power off.

• If your device is frozen and unresponsive, press and hold the Power key and the Volume key down simultaneously for more than 7 seconds to restart it.

•Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Basics

Touchscreen

• Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

•To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•The device may not recognise touch inputs close to the edges of the screen, which

are outside of the touch input area.

•Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.

•It is recommended to use fingers when you use the touchscreen.

Tapping

To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger.

Basics

Tapping and holding

Tap and hold an item or the screen for more than 2 seconds to access available options.

Dragging

To move an item, tap and hold it and drag it to the target position.

Double-tapping

Double-tap on a webpage or image to zoom in. Double-tap again to return.

Basics

Swiping

Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.

Spreading and pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Basics

Home screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.

To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen.

A widget

An app

A folder

Favourite apps

Screen indicators

Apps screen icon

Basics

Home screen options

On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.

•Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.

•Widgets: Add widgets to the Home screen. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen.

•Themes: Change the device’s theme. Visual elements of interface, such as colours, icons, and wallpapers, will change depending on the selected theme.

•Screen grid: Change the size of the grid to display more or less items on the Home screen.

Basics

Flipboard Briefing

View the latest articles in various categories. You can get up to date on news that interests you using this feature.

On the Home screen, tap or swipe to the right to open Flipboard Briefing. Swipe upwards or downwards to browse articles in each news category.

To deactivate Flipboard Briefing, tap and hold an empty area on the Home screen. Then, swipe to the right and deselect the tick box at the top of the Flipboard Briefing panel.

Adding items

Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen.

To add widgets, tap and hold an empty area on the Home screen, tap Widgets, tap and hold a widget, and then drag it to the Home screen.

Moving and removing an item

Tap and hold an item on the Home screen, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.

To remove an item, tap and hold the item. Then, drag it to Remove at the top of the screen.

Basics

Creating folders

On the Home screen, tap and hold an app, and then drag it over another app.

Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created.

3 Tap Enter folder name and enter a folder name. To change the folder colour, tap .

To add more apps to the folder, tap and hold another app, and then drag it to the folder.

Managing panels

On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, swipe to the left, and then tap .

To move a panel, tap and hold a panel preview, and then drag it to a new location.

To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen.

To set a panel as the main Home screen, tap .

Basics

Apps screen

The Apps screen displays icons for all apps, including newly installed apps.

On the Home screen, tap Apps to open the Apps screen. To view other panels, swipe to the left or right, or select a screen indicator at the bottom of the screen.

Moving items

On the Apps screen, tap EDIT. Tap and hold an item and drag it to a new location. To move the item to another panel, drag it to the side of the screen.

Creating folders

This feature may not be available depending on the region or service provider.

On the Apps screen, tap EDIT.

Tap and hold an app, and then drag it over another app.

Drop the app when a folder frame appears around the apps.

A new folder containing the selected apps will be created.

Basics

4 Tap Enter folder name and enter a folder name. To change the folder colour, tap .

To add more apps to the folder, tap and hold another app, and then drag it to the folder.

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.

The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.

Icon	Meaning
	No signal

	Signal strength

	Roaming (outside of normal service area)

	GPRS network connected

	EDGE network connected

	UMTS network connected

	HSDPA network connected

	HSPA+ network connected

/	LTE network connected (LTE-enabled models)

	Wi-Fi connected

	Bluetooth feature activated

	GPS activated

	Call in progress

	Missed call

	New text or multimedia message

	Alarm activated

	Mute mode activated

	Vibration mode activated

Basics

Icon Meaning

Flight mode activated

Error occurred or caution required

Battery power level

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.

To unlock the screen, press the Power key or the Home key and swipe in any direction.

You can change the way that you lock the screen to prevent others from accessing your personal information.

On the Apps screen, tap Settings →Lock screen and security →Screen lock type, and then select a screen lock method. The device requires an unlock code whenever unlocking it.

If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it.

Pattern

Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it. Set a backup PIN to unlock the screen when you forget the pattern.

Basics

A PIN consists of numbers only. Enter at least four numbers, and then enter the password again to verify it.

Password

A password consists of characters and numbers. Enter at least four characters including numbers and symbols, and then enter the password again to verify it.

Fingerprint

Notification panel

Using the notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.

Basics

You can use the following functions on the notification panel.

Rearrange quick setting buttons.

Quick setting buttons

Launch Settings.

Adjust the brightness. Launch S Finder.

Launch Quick Connect.

Tap a notification and perform various actions.

Clear all notifications.

Using quick setting buttons

Tap quick setting buttons to activate some features. Swipe to the left or right on the buttons area to view more buttons. To view more detailed settings, tap and hold a button.

To rearrange buttons, tap EDIT, tap and hold a button, and then drag it to another location.

S Finder

Search for a wide variety of content with a keyword.

Searching for content on the device

Open the notification panel and tap S Finder.

Enter a keyword in the search field or tap and say a keyword.

To get more refined results, tap the filter buttons under the search field, and then select filter details.

Basics

Setting search categories

You can set search categories to search for content in specific search fields. Tap MORE →Select search locations and select categories.

Quick Connect

Automatically search for nearby devices and quickly connect to them.

• When connecting to a device that does not support the Quick connect feature, ensure that Wi-Fi Direct or the Bluetooth feature is activated.

•Connection methods may vary depending on the type of connected devices or the shared content.

Connecting to other devices

1 Open the notification panel and tap Quick Connect.

If you are using this feature for the first time, select a visibility option and tap ENABLE QUICK CONNECT.

When the panel opens, the Wi-Fi and the Bluetooth features are activated automatically and the device searches for nearby devices.

If you have installed Samsung Link on your device, the list of devices registered with Samsung Link will appear at the top of the screen.

2 Select a device from the list and connect to it by following the on-screen instructions. The next steps may vary depending on the connected device.

To change your device’s visibility setting, tap SETTINGS →Device visibility, and then select an option.

Re-searching for devices

If the desired device does not appear in the list, search for the device.

Tap REFRESH and select the device from the list of detected devices.

Basics

Sharing content

Share content with the connected devices.

Open the notification panel and tap Quick Connect.

Select a device from the list of detected devices.

Tap Share content and select a media category.

Follow the on-screen instructions to send content to the connected device. The next steps may vary depending on the selected media category.

Entering text

Keyboard layout

A keyboard appears automatically when you enter text to send messages, create memos, and more.

Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.

Enter uppercase. For all caps, tap it twice.

Enter punctuation marks. Change the keyboard settings.

Delete a preceding character.

Break to the next line.

Enter a space.

Changing the input language

Tap →Select input languages, and then select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key.

Basics

Changing the keyboard layout

Tap , select a language under Input languages, and then select a keyboard layout to use.

On 3x4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears.

Additional keyboard functions

Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used.

•	: Enter text by voice.

Change the language.

Open the keyboard.

Start or pause entering text by voice.

• : Add an item from the clipboard.

• : Enter emoticons.

• : Switch to the floating keyboard. You can move the keyboard to another location by dragging the tab.

Switch to the standard keyboard.

•	: Change the keyboard settings.

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