Samsung SM-G920F Operating Instructions

Download

SM-G920F SM-G920FD SM-G920FQ SM-G920I

User Manual

English. 02/2017. Rev.1.0

www.samsung.com

Table of Contents

Basics

4 Read me first

6 Device overheating situations and

solutions

9 Package contents

10 Device layout

12 Battery

18 SIM or USIM card (nano-SIM card)

23 Turning the device on and off

24 Controlling the touchscreen

27 Home screen

34 Lock screen

35 Notification panel

37 Entering text

40 Screen capture

41 Opening apps

41 Multi window

46 Samsung account

47 Transferring data from your previous

device

50 Device and data management

53 QUICK CONNECT

55 Sharing features

Applications

58 Installing or uninstalling apps

60 Phone

64 Contacts

69 Messages

72 Internet

74 Email

75 Camera

97 Gallery

100 Samsung Gear

101 Game Launcher

104 Calendar

105 S Health

108 S Voice

110 Music

111 Video

112 Voice Recorder

114 My Files

114 Memo

115 Clock

116 Calculator

117 Google apps

57 Emergency mode

Table of Contents

Settings

119 Introduction

119 Connections

132 Sounds and vibration

133 Notifications

133 Display

135 Wallpapers and themes

136 Advanced features

138 Device maintenance

140 Apps

141 Lock screen and security

150 Cloud and accounts

152 Google

152 Accessibility

152 General management

153 Software update

153 User manual

153 About device

Appendix

154 Accessibility

170 Troubleshooting

175 Removing the battery

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•

You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

Basics

•

Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

•

Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC,

Apps

→

you can view the FCC ID of the device. To view the FCC ID, tap

Settings

→

About device

•

Depending on the region, you can view the regulatory information on the device. To view the information, tap

→

Battery info

Apps

→

Settings

→

About device

→

Regulatory information

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Basics

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.

Do the following when the device heats up:

•

Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.

•

If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.

•

When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

When the device heats up during use

When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.

•

During the initial setup after purchase or when restoring data

•

When downloading large files

Basics

•

When using apps that require more power or using apps for extended periods

–

When playing high-quality games for extended periods

–

When recording videos for extended periods

–

When streaming videos while using the maximum brightness setting

–

When connecting to a TV

•

While multitasking (or, when running many apps in the background)

–

When using Multi window

–

When updating or installing apps while recording videos

–

When downloading large files during a video call

–

When recording videos while using a navigation app

•

When using large amount of data for syncing with the cloud, email, or other accounts

•

When using a navigation app in a car while the device is placed in direct sunlight

•

When using the mobile hotspot and tethering feature

•

When using the device in areas with weak signals or no reception

•

When charging the battery with a damaged USB cable

•

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead

•

When you are roaming

Do the following when the device heats up:

•

Keep the device updated with the latest software.

•

Conflicts between running apps may cause the device to heat up. Restart the device.

•

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•

Close apps that increase battery consumption or that run in the background when not in use.

•

Delete unnecessary files or unused apps.

•

Decrease the screen brightness.

•

If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.

Basics

Device limitations when the device overheats

When the device heats up, the features and performance may be limited or the device may turn off to cool down. This feature is only available on supported models.

•

If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down.

•

If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down.

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•

Do not store your device in very cold or very hot temperatures.

•

Do not expose your device to direct sunlight for extended periods.

•

Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.

•

Do not place the device in any areas that may overheat, such as on an electric heating mat.

•

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.

•

Never use a damaged charger or battery.

Basics

Package contents

Check the product box for the following items:

•

Device

•

Quick start guide

•

The items supplied with the device and any available accessories may vary depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Basics

Speaker

Device layout

LED indicator

Proximity/Light sensor

Touchscreen

Front camera

Power key

Home key (Fingerprint

recognition sensor)

Recents key

Headset jack

Multipurpose jack

SIM card tray

Back key

Speaker

Microphone

Basics

Infrared port

Flash

Microphone

Rear camera

•

Connectivity problems and battery drain may occur in the following situations:

–

If you attach metallic stickers on the antenna area of the device

GPS antenna

Volume key

NFC antenna/Wireless charging coil

Main antenna

•

Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•

Do not cover the proximity/light sensor area with screen accessories, such as a screen protector or stickers. Doing so may cause the sensor to malfunction.

–

If you attach a device cover made with metallic material to the device

–

If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection

Basics

Keys

Key Function

•

Press and hold to turn the device on or off.

Power

•

Press to turn on or lock the screen.

Battery

Recents

Home

Back

Volume

•

Tap to open the list of recent apps.

•

Press to turn on the screen while the screen is locked.

•

Press to return to the Home screen.

•

Press and hold to launch

•

Tap to return to the previous screen.

•

Tap and hold to access additional options for the current screen.

•

Press to adjust the device volume.

Google

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Basics

Connect the USB cable to the USB power adaptor, and plug the USB cable into the

device’s multipurpose jack.

Plug the USB power adaptor into an electric socket.

After fully charging, disconnect the device from the charger. First unplug the charger

from the device, and then unplug it from the electric socket.

Viewing the estimated charging time

While charging, open the Home screen and tap

Battery

The actual charging time may vary depending on the status of your device and the charging conditions. The estimated charging time may not be displayed when you charge the device in very cold or very hot conditions.

Apps

→

Settings

→

Device maintenance

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

Optimise the device using the device maintenance feature.

•

When you are not using the device, turn off the screen by pressing the Power key.

→

•

Activate power saving mode.

•

Close unnecessary apps.

Basics

•

Deactivate the Bluetooth feature when not in use.

•

Deactivate the Wi-Fi feature when not in use.

•

Deactivate auto-syncing of apps that need to be synced, such as emails.

•

Decrease the backlight time.

•

Decrease the screen brightness.

Battery charging tips and precautions

•

When the battery power is low, the battery icon appears empty.

•

If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

•

If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

•

Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.

•

The device can be used while it is charging, but it may take longer to fully charge the battery.

•

If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

•

While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

•

If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.

•

If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Basics

Fast charging

The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off.

About Fast charging

•

Fast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0.

•

To use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off, the

If the fast charging feature is not activated, on the Home screen, tap

→

Device maintenance charging

switch to activate it.

•

You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger.

•

If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.

→

Battery

→

Advanced settings

icon appears on the screen.

Apps

→

Settings

, and then tap the

Fast cable

→

Basics

Wireless charging

The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately).

Place the centre of the device’s back on the centre of the wireless charger.

The estimated charging time will appear on the screen. The actual charging time may vary depending on the charging conditions.

After fully charging, disconnect the device from the wireless charger.

When using the wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger. The device may not charge properly or may overheat.

•

If you use the wireless charger in areas with weak network signals, you may lose network reception.

•

Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.

Basics

Power saving mode

Activate power saving mode to extend the battery’s usage time.

On the Home screen, tap

Tap

CUSTOMISE

mode.

Tap

APPLY

to change the power saving settings before entering power saving

Apps

→

Settings

→

Device maintenance

→

Battery

→

MID

Maximum power saving mode

In maximum power saving mode, the device decreases battery consumption by applying the dark theme and limiting the apps and features available. Network connections, except for the mobile network, will be deactivated.

On the Home screen, tap

Tap

CUSTOMISE

saving mode.

to change the power saving settings before entering maximum power

Apps

→

Settings

→

Device maintenance

→

Battery

→

MAX

Tap

After entering maximum power saving mode, on the Home screen, tap to use. To remove apps, tap

To deactivate maximum power saving mode, tap

mode

APPLY

The estimated battery usage time may vary depending on your device settings and operating conditions.

→

Edit

and select an app with .

→

Disable Maximum power saving

and select an app

Basics

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

•

Dual SIM models: In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.

•

Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

►

Single SIM models:

Basics

►

Dual SIM models:

Insert the ejection pin into the hole on the SIM card tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Pull out the SIM card tray gently from the SIM card tray slot.

Basics

►

Single SIM models: Place the SIM or USIM card on the SIM card tray with the gold-

coloured contacts facing downwards.

►

Dual SIM models: Place the SIM or USIM card on the SIM card tray with the gold-

coloured contacts facing downwards.

Place the primary SIM or USIM card on the SIM card tray 1 ( USIM card on the SIM card tray 2 (

Sim card tray 1

Gently press the SIM or USIM card into the SIM card tray to secure it.

If the card is not fixed firmly into the SIM card tray, the SIM card may leave or fall out of the SIM card tray.

Insert the SIM card tray back into the SIM card tray slot.

2 ).

Sim card tray 2

1 ) and the secondary SIM or

•

If you insert the SIM card tray into your device while the SIM card tray is wet, your device may be damaged. Always make sure the SIM card tray is dry.

•

Fully insert the SIM card tray into the SIM card tray slot to prevent liquid from entering your device.

Basics

Removing the SIM or USIM card

Insert the ejection pin into the hole on the SIM card tray to loosen the tray.

Pull out the SIM card tray gently from the SIM card tray slot.

Remove the SIM or USIM card.

►

Single SIM models:

►

Dual SIM models:

Insert the SIM card tray back into the SIM card tray slot.

Basics

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

Activating SIM or USIM cards

On the Home screen, tap SIM or USIM card and tap the switch to activate it.

Apps

→

Settings

→

Connections

→

SIM card manager

. Select a

Customising SIM or USIM cards

On the Home screen, tap a SIM or USIM card to access the following options:

•

Icon

: Change the icon of the SIM or USIM card.

•

Name

•

Network mode

: Change the display name of the SIM or USIM card.

Apps

→

Settings

: Select a network type to use with the SIM or USIM card.

→

Connections

→

SIM card manager

and select

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to specific cards.

On the Home screen, tap the feature preferences for your cards in

Apps

→

Settings

→

Connections

PREFERRED SIM CARD

→

SIM card manager

and set

Basics

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap

Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Power off

Restarting the device

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Volume Down key

Power key

Basics

Controlling the touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

•

To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•

The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.

•

Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.

•

It is recommended to use fingers when you use the touchscreen.

Tapping

To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger.

Basics

Tapping and holding

Tap and hold an item or the screen for more than 2 seconds to access available options.

Dragging

To move an item, tap and hold it and drag it to the target position.

Double-tapping

Double-tap on a webpage or image to zoom in. Double-tap again to return.

Basics

Swiping

Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.

Spreading and pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Basics

Home screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.

To view other panels, swipe to the left or right.

The Home screen may appear differently depending on the region or service provider.

A widget

An app

News screen indicator. View the

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.

The screen is locked with

Press the Power key or the Home key and swipe in any direction to unlock the screen.

To change the screen lock method, on the Apps screen, tap

→

security

When you set a pattern, PIN, password, or fingerprint for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it.

Screen lock type

Swipe

, the default screen lock method.

, and then select a method.

Settings

→

Lock screen and

•

Swipe

•

Pattern

•

Password

the screen.

•

None

•

Fingerprints

recognition for more information.

: Swipe in any direction on the screen to unlock it.

: Draw a pattern with four or more dots to unlock the screen.

: Enter a PIN with at least four numbers to unlock the screen.

: Enter a password with at least four characters, numbers, or symbols to unlock

: Do not set a screen lock method.

: Register your fingerprints to unlock the screen. Refer to Fingerprint

You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. On the Apps screen,

Settings

tap

factory reset

→

Lock screen and security

switch to activate it.

→

Secure lock settings

and tap the

Auto

Basics

Notification panel

Using the notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.

You can open the notification panel, even on the locked screen.

You can use the following functions on the notification panel.

►

Single SIM models:

Quick setting buttons

Tap a notification and perform

various actions.

Block notifications from apps.

Launch Settings.

Clear all notifications.

Basics

►

Dual SIM models:

Quick setting buttons

Tap a notification and perform

various actions.

Access the notification settings.

Launch Settings.

SIM and USIM card feature preferences. Tap to access the SIM card manager.

Clear all notifications.

Using quick setting buttons

Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons.

To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.

To rearrange buttons, tap

→

Reorder buttons

, tap and hold a button, and then drag it to

another location.

Basics

Finder

Search for a variety of content with a keyword or search for nearby devices.

Searching for content or nearby devices

Open the notification panel, swipe downwards on the notification panel, and then tap

phone and scan for nearby devices

Enter a keyword in the search field or tap

To get more refined results, tap

To search for nearby devices, tap information.

and say a keyword.

Filter

under the search field, and then select filter details.

QUICK CONNECT

. Refer to QUICK CONNECT for more

Setting search categories

You can set search categories to search for content in specific search fields.

Tap

→

Settings

→

Select search locations

and select categories.

Entering text

Keyboard layout

A keyboard appears automatically when you enter text to send messages, create notes, and more.

Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.

Enter uppercase. For all caps, tap

it twice.

Enter symbols.

Change the keyboard settings.

Delete a preceding character.

Break to the next line.

Enter a space.

Basics

Changing the input language

Tap → languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key.

Languages and types

→

MANAGE INPUT LANGUAGES

, and then select the

Changing the keyboard layout

Tap →

Languages and types

3x4 keyboard

corresponding key repeatedly until the desired character appears.

, a key has three or four characters. To enter a character, tap the

, select a language, and then select a keyboard layout to use.

Additional keyboard functions

Tap and hold depending on the last function that was used.

•

: Enter text by voice.

to use various functions. Other icons may appear instead of the icon

Change the voice input settings.

•

: Add an item from the clipboard.

•

: Enter emoticons.

•

: Change the keyboard for one-handed operation.

•

: Change the keyboard settings.

Start or pause entering text by voice.

Basics

Copying and pasting

Tap and hold over text.

Drag or to select the desired text, or tap

Tap

Copy

Cut

The selected text is copied to the clipboard.

Tap and hold where the text is to be inserted and tap

To paste text that you have previously copied, tap

Select all

Paste

Clipboard

to select all text.

and select the text.

Dictionary

Look up definitions for words while using certain features, such as when browsing webpages.

Tap and hold over a word that you want to look up.

If the word you want to look up is not selected, drag

Tap

Dictionary

on the options list.

or to select the desired text.

If a dictionary is not preinstalled on the device, tap next to a dictionary to download it.

View the definition in the dictionary pop-up window.

To switch to the full screen view, tap definitions. In the detailed view, tap

Search Web

to use the word as a search term.

. Tap the definition on the screen to view more

to add the word to your favourite words list or tap

Move to Manage dictionaries

→

Basics

Screen capture

Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area.

Capturing a screenshot

Use the following methods to capture a screenshot. Captured screenshots will be saved in

Gallery

•

After capturing a screenshot, use the following options on the toolbar at the bottom of the screen:

•

Key capture: Press and hold the Home key and the Power key simultaneously.

Swipe capture: Swipe your hand to the left or right across the screen.

•

It is not possible to capture a screenshot while using some apps and features.

•

If capturing a screenshot by swiping is not activated, open the Apps screen, tap

Settings

activate it.

Scroll capture

→

Advanced features

: Capture content that continues across multiple screens, such as a

, and then tap the

Palm swipe to capture

switch to

webpage. When you tap more content will be captured.

•

Draw

•

Crop

•

: Write or draw on the screenshot.

: Crop a portion from the screenshot. Only the cropped area will be saved in

: Share the screenshot with others.

If the options are not visible on the captured screen, open the Apps screen, tap

Settings

→

Advanced features

Scroll capture

, and then tap the

, the screen will automatically scroll down and

Gallery

Smart capture

switch to activate it.

Basics

Opening apps

On the Home screen or the Apps screen, select an app icon to open it.

To open an app from the list of recently used apps, tap

and select a recent app window.

Closing an app

Tap , and tap or drag a recent app window to the left or right to close it. To close all running apps, tap

CLOSE ALL

Multi window

Introduction

Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view.

Some apps may not support this feature.

Split screen view Pop-up view

Basics

Split screen view

Tap to open the list of recently used apps.

Swipe upwards or downwards and tap on a recent app window.

The selected app will launch in the upper window.

In the lower window, swipe upwards or downwards to select another app to launch.

To launch apps not in the list of recently used apps, tap

MORE APPS

and select an app.

Basics

Using additional options

Tap the bar between the app windows to access additional options.

Switch locations between app windows.

Close the currently selected app.

Switch the selected window to a pop-up view.

Adjusting the window size

Drag the bar between the app windows up or down to adjust the size of the windows.

Basics

Sharing text or images between windows

Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window.

Some apps may not support this feature.

Minimising the split screen view

Press the Home key to minimise the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view.

To close the minimised split screen view, open the notification panel and tap the the Multi window notification.

icon on

Maximising a window

Tap an app window and drag the bar between the app windows to the top or bottom edge of the screen.

Basics

Pop-up view

Tap to open the list of recently used apps.

Swipe upwards or downwards, tap and hold an app window, and then drag it to

pop-up view

The app screen will appear in the pop-up view.

Minimise the window.

Close the app.

Maximise the window.

Moving pop-up windows

Open in

To move a pop-up window, tap the window’s toolbar and drag it to a new location.

Basics

Samsung account

Introduction

Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without signing in to your account.

Create your Samsung account with your email address.

To check the list of services that can be used with your Samsung account, visit

account.samsung.com. For more information on Samsung accounts, open the Apps screen

and tap

Settings

→

Cloud and accounts

→

Accounts

→

Samsung account

Registering your Samsung account

Registering a new Samsung account

If you do not have a Samsung account, you should create one.

On the Apps screen, tap

Tap

Samsung account

Follow the on-screen instructions to complete creating your account.

Registering an existing Samsung account

If you already have a Samsung account, register it to the device.

Settings

→

CREATE ACCOUNT

→

Cloud and accounts

→

Accounts

→

Help

→

Add account

On the Apps screen, tap

Tap

Samsung account

Enter your email address and password, and then tap

If you forget your account information, tap your account information when you enter the required information and security code displayed that is on the screen.

Settings

→

Cloud and accounts

Forgotten your ID or password?

→

Accounts

→

Add account

You can find

Basics

Removing your Samsung account

When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed.

On the Apps screen, tap

Tap

Samsung account

Tap →

Enter your Samsung account password and then tap

Settings

→

Settings

and tap the account to remove.

Remove account

→

Cloud and accounts

→

REMOVE ACCOUNT

→

Accounts

→ OK.

REMOVE ACCOUNT

Transferring data from your previous device

You can transfer contacts, images, and other data from a previous device to your device via Smart Switch or Samsung Cloud.

•

This feature may not be supported on some devices or computers.

•

Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.

Transferring data via Smart Switch

You can transfer data from a previous device to your device via Samsung Smart Switch.

The following versions of Samsung Smart Switch are available.

•

Mobile version Galaxy Apps

•

Computer version

download the app from www.samsung.com/smartswitch.

: Transfer data between mobile devices. You can download the app from

Play Store

: Transfer data between your device and a computer. You can

Basics

Transferring data wirelessly via Wi-Fi Direct

Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.

On both devices, download and install Smart Switch from

Place the devices near each other.

Launch

On the previous device, tap

On your device, tap

Follow the on-screen instructions to transfer data from your previous device.

Smart Switch

WIRELESS

on both devices.

WIRELESS

→

RECEIVE

→

SEND

→

CONNECT

and select the previous device type.

Galaxy Apps

Play Store

Basics

Transferring backup data from a computer

Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch. Back up data from your previous device to a computer and import the data to your device.

On the computer, visit www.samsung.com/smartswitch to download Smart Switch.

On the computer, launch Smart Switch.

If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.

Connect your previous device to the computer using the USB cable.

On the computer, follow the on-screen instructions to back up data from the device.

Then, disconnect your previous device from the computer.

Connect your device to the computer using the USB cable.

On the computer, follow the on-screen instructions to transfer data to your device.

Basics

Transferring data via Samsung Cloud

Back up data from your previous device to Samsung Cloud and restore the data to your device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information.

On the previous device, back up the data to your Samsung account.

On your device, tap

Restore

Tap and select the previous device from the devices list.

Tick the data types you want to restore and tap

Apps

→

Settings

→

Cloud and accounts

RESTORE NOW

→

Samsung Cloud

→

Device and data management

Connecting the device to a computer for data transfer

Move audio, video, image, or other types of files from the device to the computer, or vice versa.

Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.

The devices may not connect properly if they are connected via a USB hub. Directly connect the device to the computer’s USB port.

Connect the device to the computer using the USB cable.

Open the notification panel, and then tap

Transferring media files

If the computer cannot recognise your device, tap

Tap

ALLOW

When the computer recognises your device, the device will appear in My PC.

Transfer files between your device and the computer.

to permit the computer to access your device’s data.

Transferring media files via USB

Transferring images

→

Basics

Updating the device

The device can be updated to the latest software.

Updating over the air

The device can be directly updated to the latest software by the firmware over-the-air (FOTA) service.

On the Apps screen, tap

When you tap the will be downloaded when the device is connected to a Wi-Fi network.

Settings

Download updates automatically

→

Software update

→

Download updates manually

switch to activate it, updates

Updating with Smart Switch

Connect the device to a computer and update the device to the latest software.

On the computer, visit www.samsung.com/smartswitch to download and install Smart

Switch.

On the computer, launch Smart Switch.

Connect the device to the computer using a USB cable.

If a software update is available, follow the on-screen instructions to update the device.

•

Do not turn off the computer or disconnect the USB cable while the device is updating.

•

While updating the device, do not connect other media devices to the computer. Doing so may interfere with the update process. Before updating, disconnect all other media devices from the computer.

Basics

Backing up and restoring data

Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data. Refer to Samsung account and Accounts for more information.

Using a Samsung account

On the Apps screen, tap

settings

activate them, and then tap

Data will be backed up to Samsung Cloud. Refer to Samsung Cloud for more information.

To set the device to automatically back up data, tap the

To restore backup data from Samsung Cloud using a Samsung account, tap device and the data types you want to restore and tap be restored to your device.

for the Samsung account, tap the switches next to the items you want to back up to

Settings

→

BACK UP NOW

Cloud and accounts

Auto back up

RESTORE NOW

→

Backup and restore

switch to activate it.

. The selected data will

→

Restore

Backup

. Select a

Using a Google account

On the Apps screen, tap

Back up my data

an account as the backup account.

To restore data using a Google account, tap the you reinstall apps, backed up settings and data will be restored.

switch for the Google account to activate it. Tap

Settings

→

Cloud and accounts

Automatic restore

→

Backup and restore

Backup account

switch to activate it. When

and tap the

and select

Performing a data reset

Delete all settings and data on the device. Before performing a factory data reset, ensure you back up all important data stored on the device. Refer to Backing up and restoring data for more information.

On the Apps screen, tap

→

RESET DEVICE

→

DELETE ALL

Settings

→

General management

. The device automatically restarts.

→

Reset

→

Factory data reset

Basics

QUICK CONNECT

Introduction

Quickly search for and connect with nearby devices, such as Bluetooth headsets or TVs, using the Quick connect feature.

•

If the device you want to connect does not support the Quick connect feature, activate its Wi-Fi Direct or Bluetooth feature before launching your device.

•

Connection methods may vary depending on the type of connected devices or the shared content.

QUICK CONNECT

Connecting to other devices

Open the notification panel, swipe downwards on the notification panel, and then tap

Search phone and scan for nearby devices

Tap

QUICK CONNECT

The Wi-Fi and Bluetooth features will be activated and the device will automatically search for nearby devices.

Select a device from the list and connect to it by following the on-screen instructions.

The next steps may vary depending on the connected device.

Basics

Connecting to a TV

Connect your device and a TV to view the device’s content on the larger screen. You may be able to use more features depending on the connected TV.

Turn on the TV and place your device close to the TV.

Open the notification panel, swipe downwards on the notification panel, and then tap

Search phone and scan for nearby devices

Tap

QUICK CONNECT

Select the TV.

The list of features you can use with the TV appears.

Select a feature and follow the on-screen instructions to use the feature.

Available features may vary depending on the TV.

•

View device on TV (Smart View)

may need to activate the Screen Mirroring feature on the TV depending on the TV you want to connect. If the TV does not support the Screen Mirroring feature, use compatible accessories to enable the feature. Compatible accessories include HomeSync and an AllShare Cast dongle.

•

Use as remote control

•

View TV on device

within the allowed connection range.

•

Play TV sound on device

the TV. You can connect a headset to the device so that others do not hear the TV sound.

•

such as

Deregister TV

Use as remote control

: Use your device as a remote control for the TV.

: Watch TV on your device’s screen. You can continue watching TV

: Listen to the sound via the device’s speaker while watching

: View your device’s content on the TV screen. You

: Register the TV to your device to use additional features,

•

Some files may be buffered during playback, depending on the connection.

•

If the TV does not support High-bandwidth Digital Content Protection (HDCP), you cannot view Digital Rights Management (DRM)-protected content on the TV.

Basics

Streaming content on the registered TV

If you register a TV to your device, you can more easily connect to the TV while playing content.

When your device recognises the registered TV while you are watching content, the will appear on the device. Tap the icon to stream the content from your device to your TV.

•

This feature is supported only by the device’s default gallery app.

•

When the registered TV is connected to an electric socket, you can use this feature even if the TV screen is turned off.

icon

Sharing features

Share content by using various sharing options. The following actions are an example of sharing images.

You may incur additional charges when sharing files via the mobile network.

Tap

Gallery

on the Apps screen.

Select an image.

Tap

and select a sharing method, such as Bluetooth and email.

Basics

You can also use the following options:

•

Link Sharing

the access code with others, even if they are not saved in your contacts list. To use this feature, your phone number must be verified.

•

Transfer files to device

Bluetooth. The visibility settings must be activated on the devices.

•

View content on TV (Smart View)

screen via a wireless connection.

When you have a communication or sharing history, the people you contacted will appear on the sharing options panel. To directly share content with them via the corresponding app, select a person’s icon. If the feature is not activated, open the

: Upload content to the Samsung storage server and share the link and

: Share content with nearby devices via Wi-Fi Direct or

: View your device’s displayed content on a larger

Apps screen, tap switch to activate it.

Follow the on-screen instructions to share the image with others.

When the image is sent to the recipients’ devices, a notification will appear on their devices. Tap the notification to view or download the image.

Settings

→

Advanced features

, and then tap the

Direct share

Basics

Emergency mode

You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more.

Press and hold the Power key, and then tap

Turn on the flash.

Send your current location

information in a message.

Browse the Internet.

Remaining battery power and

usage time left

Emergency mode

Access additional options.

Sound alarms.

Make a call.

Add more apps to use.

Make an emergency call.

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

Deactivating emergency mode

To deactivate emergency mode, tap hold the Power key, and then tap

→

Emergency mode

Disable Emergency mode

. Alternatively, press and

Applications

Installing or uninstalling apps

Galaxy Apps

Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.

Tap

Galaxy Apps

This app may not be available depending on the region or service provider.

Installing apps

on the Apps screen.

Browse apps by category or tap the search field to search for a keyword.

Select an app to view information about it. To download free apps, tap and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap → then select an option.

Settings

→

Auto update apps

INSTALL

. To purchase

, and

Play Store

Purchase and download apps.

Tap

Play Store

Installing apps

Browse apps by category or search for apps by keyword.

Select an app to view information about it. To download free apps, tap and download apps where charges apply, tap the price and follow the on-screen instructions.

on the Apps screen.

INSTALL

. To purchase

To change the auto update settings, tap → then select an option.

Settings

→

Auto-update apps

, and

Applications

Managing apps

Uninstalling or disabling apps

On the Apps screen, tap → or uninstall. Select an app and tap

Settings

•

→

Apps

DISABLE

UNINSTALL

: Disable selected default apps that cannot be uninstalled from the device.

, select an app, and then tap

: Uninstall downloaded apps.

Edit

. The icon appears on the apps that you can disable

DISABLE

or OK. Alternatively, on the Apps screen, tap

DISABLE

UNINSTALL

Enabling apps

On the Apps screen, tap

ENABLE

Settings

→

Apps

→ →

Disabled

, select an app, and then tap

Setting app permissions

For some apps to operate properly, they may need permission to access or use information on your device. When you open an app, a pop-up window may appear and request access to certain features or information. Tap the app.

ALLOW

on the pop-up window to grant permissions to

To view your app permission settings, open the Apps screen and tap Select an app and tap permissions.

To view or change app permission settings by permission category, open the Apps screen,

Settings

tap apps to grant permissions.

→

Apps

If you do not grant permissions to apps, the basic features of the apps may not function properly.

Permissions

→ →

. You can view the app’s permissions list and change its

App permissions

. Select an item and tap the switches next to

Settings

→

Apps

Applications

Phone

Introduction

Make or answer voice and video calls.

Making calls

Tap

Phone

Enter a phone number.

on the Apps screen.

If the keypad does not appear on the screen, tap

►

Single SIM models: Tap to make a voice call, or tap to make a video call.

Add the number to the contacts

list.

to open the keypad.

Access additional options.

Preview the phone number.

Delete a preceding character.

Hide the keypad.

Applications

►

Dual SIM models: Tap or to make a voice call, or tap to make a video call.

Add the number to the contacts

list.

Access additional options.

Preview the phone number.

Delete a preceding character.

Hide the keypad.

Using speed dial

Set speed dial numbers to quickly make calls.

To set a number to speed dial, tap

→

Speed dial

, select a speed dial number, and then add a

phone number.

To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.

For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and hold 3.

Making calls from the locked screen

On the locked screen, drag

outside the large circle.

Making calls from call logs or contacts list

Tap

RECENTS

make a call.

CONTACTS

, and then swipe to the right on a contact or a phone number to

Applications

Making an international call

Tap to open the keypad if the keypad does not appear on the screen.

Tap and hold 0 until the + sign appears.

►

Single SIM models: Enter the country code, area code, and phone number, and then

tap

►

Dual SIM models: Enter the country code, area code, and phone number, and then

tap

or .

Receiving calls

Answering a call

When a call comes in, drag outside the large circle.

Rejecting a call

When a call comes in, drag outside the large circle.

To send a message when rejecting an incoming call, drag the rejection message bar upwards.

To create various rejection messages, open the Apps screen, tap

Quick decline messages

, enter a message, and then tap

Missed calls

Phone

→

Settings

→

If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, on the Apps screen, tap missed calls.

Phone

→

RECENTS

to view

Applications

Blocking phone numbers

Block calls from specific numbers added to your block list.

On the Apps screen, tap

Tap , tick contacts, and then tap

To manually enter a number, tap tap

When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log.

You can also block incoming calls from people that do not show their caller ID. Tap the

Block unknown callers

Phone

→ →

Enter phone number

switch to activate the feature.

Settings

DONE

→

Block numbers

, enter a phone number, and then

Options during calls

During a voice call

The following actions are available:

•

: Access additional options.

•

Add call

•

Extra volume

•

Bluetooth

•

Speaker

into the microphone at the top of the device and keep the device away from your ears.

•

Keypad

•

Mute

•

: Dial a second call.

: Increase the volume.

: Switch to a Bluetooth headset if it is connected to the device.

: Activate or deactivate the speakerphone. When using the speakerphone, speak

Hide

: Open or close the keypad.

: Turn off the microphone so that the other party cannot hear you.

: End the current call.

Applications

During a video call

Tap the screen to use the following options:

•

: Access additional options.

•

Camera

•

Switch

: Turn off the camera so that the other party cannot see you.

: Switch between the front and rear cameras.

•

: End the current call.

Mute

Speaker

into the microphone at the bottom of the device and keep the device away from your ears.

: Turn off the microphone so that the other party cannot hear you.

: Activate or deactivate the speakerphone. When using the speakerphone, speak

Contacts

Introduction

Create new contacts or manage contacts on the device.

Adding contacts

Creating a new contact

Tap

Contacts

Tap and select a storage location.

on the Apps screen.

Applications

Enter contact information.

Select a storage location.

Add an image.

Enter contact information.

Open more information fields.

Scan contact information from a

business card.

Depending on the selected storage location, the types of information you can save may vary.

Tap

SAVE

Adding a phone number to Contacts from the keypad

Tap

Phone

Enter the number and tap

If the keypad does not appear on the screen, tap

Tap

Create contact

an existing contact.

on the Apps screen.

ADD TO CONTACTS

to create a new contact, or tap

to open the keypad.

Update existing

to add the number to

Applications

Adding a phone number to Contacts from the calls list

On the Apps screen, tap

Tap a caller’s image, or tap a phone number →

Tap

CREATE CONTACT

number to an existing contact.

Phone

to create a new contact, or tap

→

RECENTS

Details

UPDATE EXISTING

Importing contacts

Add contacts by importing them from other storages to your device.

Tap

Contacts

Tap →

Select a storage location to save contacts to.

on the Apps screen.

Settings

→

Import/Export contacts

→

IMPORT

to add the

Tick VCF files or contacts to import and tap

DONE

Synching contacts with your web accounts

Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account.

On the Apps screen, tap name, select the account to sync with, and then tap

Contacts

Settings

→

Cloud and accounts

→

Accounts

Contacts (Samsung account)

, select an account

Sync

Applications

Searching for contacts

On the Apps screen, tap

Use one of the following search methods:

•

Scroll up or down the contacts list.

•

Drag a finger along the index at the right side of the contacts list to scroll through it quickly.

•

Tap the search field at the top of the contacts list and enter search criteria.

Tap the contact’s image, or tap the contact’s name actions:

•

: Add to favourite contacts.

•

/ : Make a voice or video call.

•

: Compose a message.

•

: Compose an email.

Contacts

→

Details

. Then take one of the following

Sharing profile

Share your profile information, such as your photo and status message, with others using the profile sharing feature.

•

This feature may not be available depending on the region or service provider.

•

This feature is only available for contacts who have activated the profile sharing feature on their device.

On the Apps screen, tap to activate it. To use this feature, your phone number must be verified. You can view your contacts’ updated profile information in

To set additional items to share, tap

To set a contact group to share your profile with, tap

Contacts

→ your profile →

Contacts

Shared information

Profile sharing

and select items.

Share with

and select an option.

, and then tap the switch

Applications

Sharing contacts

You can share contacts with others by using various sharing options.

Tap

Contacts

on the Apps screen.

Tap →

Tick contacts and tap

Select a sharing method.

Merging duplicate contacts

When you import contacts from other storages, or sync or move contacts to other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list.

Tap

Contacts

Tap →

Tick contacts and tap

on the Apps screen.

Settings

→

Merge duplicate contacts

MERGE

Deleting contacts

Tap

To delete contacts one by one, open the contacts list and tap a contact’s image or tap a contact’s name

Contacts

→

Tap

Tick contacts and tap

on the Apps screen.

Delete

→

Details

DELETE

. Then tap →

Delete

Applications

Messages

Introduction

Send and view messages by conversation.

Sending messages

You may incur additional charges for sending messages when you are roaming.

Tap

Messages

on the Apps screen.

Tap

Add recipients and tap

Enter a message.

►

Single SIM models:

Enter a message.

COMPOSE

Edit recipients.

Attach files.

Access additional options.

Add recipients from the contacts list.

Send the message.

Enter emoticons.

Applications

►

Dual SIM models:

Access additional options.

Edit recipients.

Add recipients from the contacts list.

Attach files.

Enter a message.

►

Single SIM models: Tap

►

Dual SIM models: Tap or to send the message.

SEND

to send the message.

Viewing messages

Messages are grouped into message threads by contact.

You may incur additional charges for receiving messages when you are roaming.

Tap

Messages

On the messages list, select a contact.

on the Apps screen.

Select a SIM or USIM card.

Enter emoticons.

View your conversation.

►

Single SIM models: To reply to the message, enter a message and tap

►

Dual SIM models: To reply to the message, enter a message and tap or .

SEND

Applications

Blocking unwanted messages

Block messages from specific numbers added to your block list.

Tap

Messages

on the Apps screen.

Tap →

Tap

To manually enter a number, tap

Settings

INBOX

→

CONTACTS

Block messages

, select a contact, and then tap .

→

Block numbers

Enter number

, and then enter a phone number.

Setting the message notification

You can change notification sound, display options, and more.

Tap

Messages

Tap →

Change the notification settings.

•

Settings

Notification sound

Vibrate when sound plays

on the Apps screen.

→

Notifications

: Change the notification sound.

: Set the device to vibrate when you receive messages.

, and then tap the switch to activate it.

•

Pop-up display

•

Preview message

and in pop-up windows.

: Set the device to display messages in pop-up windows.

: Set the device to display message content on the locked screen

Setting a message reminder

You can set an alert at an interval to let you know that you have unchecked notifications. If this feature is not activated, open the Apps screen, tap

Notification reminder

to activate it.

, and then tap the switch to activate it. Then, tap the

Settings

→

Accessibility

→

Messages

switch

Applications

Internet

Introduction

Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently.

Browsing webpages

On the Apps screen, tap

Tap the address field.

Enter the web address or a keyword, and then tap Go.

To view the toolbars, drag your finger downwards slightly on the screen.

Bookmark the current webpage.

Internet

Access additional options.

Refresh the current webpage.

Open the homepage.

Move between pages.

View your bookmarks, saved webpages, and recent browsing history.

Open the browser's tab manager.

Applications

Using secret mode

In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint.

Activating secret mode

In the toolbar at the bottom of the screen, tap feature for the first time, set whether to use a password for secret mode.

In secret mode, you cannot use some features, such as screen capture.

In secret mode, the device will change the colour of the toolbars.

Tabs

→

ENABLE SECRET

. If you are using this

Changing security settings

You can change your password or the lock method.

Tap

→

Settings

registered fingerprint as the lock method along with the password, tap the switch to activate it. Refer to Fingerprint recognition for more information about using your fingerprints.

→

Privacy

→

Secret mode security

→

Change password

. To set your

Fingerprints

Deactivating secret mode

In the toolbar at the bottom of the screen, tap

Tabs

→

DISABLE SECRET

Applications

Email

Setting up email accounts

Set up an email account when opening

On the Apps screen, tap

Enter the email address and password, and then tap

To manually register an email account, tap

Follow the on-screen instructions to complete the setup.

To set up another email account, tap

If you have more than one email account, you can set one as the default account. Tap

→

Set default account

→ →

for the first time.

MANUAL SETUP

Add account

Sending emails

Tap to compose an email.

→

Add recipients and enter an email text.

Tap

SEND

to send the mail.

Reading emails

When emails, swipe downwards on the screen.

Tap an email on the screen to read it.

is open, the device will automatically retrieve new emails. To manually retrieve

If email syncing is disabled, new emails cannot be retrieved. To enable email syncing, tap it.

→ → your account name, and then tap the

Sync account

switch to activate

Applications

Camera

Introduction

Take photos and record videos using various modes and settings.

Camera etiquette

•

Do not take photos or record videos of other people without their permission.

•

Do not take photos or record videos where legally prohibited.

•

Do not take photos or record videos in places where you may violate other people’s privacy.

Launching Camera

Use the following methods to launch

•

Tap

Camera

•

Press the Home key twice quickly.

•

On the locked screen, drag outside the large circle.

•

Some methods may not be available depending on the region or service provider.

•

Some camera features are not available when you launch screen or when the screen is turned off while the security features are activated.

on the Apps screen.

Camera

from the locked

Applications

Using swipe gestures

Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply filter effects.

Front camera preview

Rear camera previewShooting modes Filter effects

Switching cameras

On the preview screen, swipe upwards or downwards to switch between cameras.

Viewing shooting modes

On the preview screen, swipe from the left to the right to open the shooting modes list.

Applications

Make faces appear

Current mode

Viewing filter effects

On the preview screen, swipe from the right to the left to open the filter effects list. You can apply a unique feel to your photos or videos.

This feature is only available in some shooting modes.

Basic shooting

Taking photos or recording videos

Tap the image on the preview screen where the camera should focus.

Tap to take a photo or tap to record a video. To take a series of photos, tap and

hold

•

Spread two fingers apart on the screen to zoom in, and pinch to zoom out.

To adjust the brightness of photos or videos, tap the screen. When the adjustment bar appears, drag

To capture an image from the video while recording, tap .

To change the focus while recording a video, tap where you want to focus. To focus on the centre of the screen, tap

Camera settings

Quick settings

on the adjustment bar towards or .

brighter and clearer.

Preview thumbnail

Take a photo.

Switch between the

front and rear

Shooting modes

cameras.

Record a video.

Filter effects

Applications

Without effect With effect

•

The preview screen may vary depending on the shooting mode and which camera is being used.

•

The camera automatically shuts off when unused.

•

Make sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions.

•

Your device’s camera features a wide-angle lens. Minor distortion may occur in wide-angle photos and does not indicate device performance problems.

•

The maximum recording time may reduce when you record video at high resolution.

HDR (High Dynamic Range)

Use HDR mode to capture photos and videos with rich colours and reproduce details even in bright and dark areas.

On the preview screen, tap repeatedly until you reach the desired option.

•

Tap to take a photo or tap to record a video.

: The device automatically activates HDR mode depending on the shooting

conditions.

: HDR mode is activated.

: HDR mode is deactivated.

Applications

Locking the focus (AF) and exposure (AE)

You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.

Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a photo.

This feature is only available in some shooting modes.

Customising shooting modes

On the preview screen, swipe to the right to open the shooting modes list and select a mode.

To view the description of each mode, tap

To rearrange modes, tap location.

To add mode shortcuts to the Home screen, tap

→

Edit

, tap and hold a mode icon, and then drag it to a new

→

Info

→

Add shortcut on home screen

Auto mode

Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo.

On the shooting modes list, tap

Auto

Applications

Pro mode

Take photos while manually adjusting various shooting options, such as exposure value and ISO value.

On the shooting modes list, tap

to take a photo.

•

: Change the focus mode. Drag the adjustment bar towards or to manually

adjust the focus. To switch to auto focus mode, drag the adjustment bar towards

: Select an appropriate white balance, so images have a true-to-life colour range. You can set the colour temperature. Tap bar.

: Select a colour tone. To create your own colour tone, tap

: Change the exposure value. This determines how much light the camera’s sensor receives. For low-light situations, use a higher exposure.

If the shutter speed is set manually, you cannot change the exposure value. The exposure value will change and be displayed based on the shutter speed setting.

: Adjust the shutter speed. A slow shutter speed allows more light in, so the photo becomes brighter. This is ideal for photos of scenery or pictures taken at night. A fast shutter speed allows less light in. This is ideal for taking photos of fast-moving subjects.

Pro

. Select options and customise the settings, and then tap

and drag your finger on the colour temperature

Tone 1

Tone 2

Auto

•

: Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in photos.

If the shutter speed is set manually, you cannot set the ISO setting to

Auto

Applications

Separating the focus area and the exposure area

You can lock the focus and the exposure on a selected area to prevent the camera from automatically based on changes to the subjects or light sources. In pro mode, you can separate the exposure and focus and set them to different points.

This feature is only available when you set the shutter speed and the focus to pro mode.

On the preview screen, tap and hold the area to focus.

The AF/AE frame will appear on the focus area.

Auto

Drag the AF/AE frame to the exposure area.

The exposure area will be separated from the focus area.

Applications

Panorama

Take a series of photos horizontally or vertically and then stitch them together to create a wide scene.

To get the best shots using panorama mode, follow these tips:

•

Move the camera slowly in one direction.

•

Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking photos.

•

Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain wall.

On the shooting modes list, tap

Tap and move the device slowly in one direction.

Tap to stop taking photos.

On the preview screen, tap the preview thumbnail.

Panorama

Selective focus

Use the out-of-focus effect to make specific objects stand out in a photo.

On the shooting modes list, tap

Tap the image on the preview screen where the camera should focus.

Tap to take a photo.

Selective focus

Tap the preview thumbnail.

Applications

Tap and select one of the following:

•

Near focus

•

Far focus

•

Pan focus

Tap

SAVE

•

It is recommended that you position subjects within 50 cm of the device. Position the subject that you want to focus on close to the device.

•

When taking photos, ensure there is sufficient distance between the subject and the background. The distance should be more than three times the distance between the device and the subject.

•

Hold the device steady and remain still while taking a photo.

: Make the subject stand out and blur the background around the subject.

: Blur the subject and make the background stand out around the subject.

: Make the subject and its background stand out.

•

The quality of photos taken by the device can be affected in the following conditions:

–

The device or the subject is moving.

–

There is strong background light, low levels of light, or you are taking photos indoors.

–

The subject or background has no pattern, or consists of a plain colour.

Applications

Slow motion

Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion.

On the shooting modes list, tap

Tap to start recording.

When you are finished recording, tap to stop.

On the preview screen, tap the preview thumbnail.

Tap .

The video will start playing with a randomly set slow motion section. If a video contains lots of movement, one or two slow motion sections will be created based on the biggest movements.

Editing slow motion sections

On the preview screen, tap the preview thumbnail.

Slow motion

Tap .

Tap the screen and tap to pause playback.

Drag the start bracket and the end bracket to the desired points to set the duration of the

video to be played.

Applications

Drag to select the area of the video to be played in slow motion.

To set a slow motion section more precisely, tap and hold to the left or right to move through the section frame by frame.

Start bracket

Tap the slow motion section and use the following options:

•

Split

: Divide the section into two parts.

•

Delete

•

Speed

Tap to preview the video.

: Delete one of the divided sections.

: Change the playback speed of the selected section.

, and then drag your finger

End bracket

Slow motion sections

Tap

SAVE

to save the video as a new file.

Fast motion

Record a video for viewing it in fast motion. You can specify sections of your videos to be played in fast motion.

The focal length may become shorter when using this mode.

On the shooting modes list, tap

Tap to start recording.

When you are finished recording, tap

Fast motion

to stop.

Applications

On the preview screen, tap the preview thumbnail.

Tap .

The video will start playing with a randomly set fast motion section.

Editing fast motion sections

On the preview screen, tap the preview thumbnail.

Tap .

The video will start playing with a randomly set fast motion section.

Tap to pause playback.

Drag the start bracket and the end bracket to the desired points to set the duration of the

video to be played.

Drag to select the area of the video to be played in fast motion.

To set a fast motion section more precisely, tap and hold the left or right to move through the section frame by frame.

Start bracket

Tap the fast motion section and use the following options:

•

Split

: Divide the section into two parts.

, and then drag your finger to

End bracket

Fast motion section

•

Delete

•

Speed

Tap to preview the video.

Tap

SAVE

: Delete one of the divided section.

: Change the playback speed of the selected section.

to save the video.

Applications

Virtual shot

Take a series of photos while circling a subject to create a view of the subject from multi angles. You can view the subject from different angles by dragging your finger left or right on the photo.

On the shooting modes list, tap

Place a subject in the centre of the preview screen and tap .

Move the device around the subject slowly in one direction to take more photos.

When the arrow becomes completely yellow or when you stop circling the subject, the device will automatically stop taking photos.

Virtual shot

Viewing virtual shot photos

On the preview screen, tap the preview thumbnail.

Tap .

Drag your finger left or right on the screen, or slowly swivel the device left or right to view

the subject from different angles.

Applications

Video collage

Record videos to create a unique video collage. You can edit the videos and share them with others.

On the shooting modes list, tap

Tap and select a collage type under the screen ratio you want to use.

To record a video to view it in a slow motion video collage, select a collage type under

Slow motion collage

You can also select a recording time for videos. Tap and select an option.

Tap to start recording.

After you record a video, an editing screen appears.

Video collage

Applications

Edit the video using the available options.

•

Audio

•

Slow parts

This option appears when you select the Slow motion video option.

•

End tags

: Adjust the recorded sound or insert background music.

: Select sections of the video in each frame to be played in slow motion.

: Display the recording date and time on the video.

When you are finished editing, tap

To share the video with friends, tap

SAVE

to save the video.

Live Broadcast

Record and share live videos of your special moments. Invite your family and friends to watch your live broadcast. For more information about the YouTube broadcast feature, refer to YouTube’s help menu.

•

This feature may not be available depending on the region or service provider.

•

You may incur additional charges for broadcasting via the mobile network.

Before you start

•

You must sign into your Google account to use this feature.

•

To automatically save your broadcast on your device when it ends, open the preview screen, tap

Settings

, and then tap the

Auto save

switch to activate it. You can view your

videos in

•

You can set the device to share your broadcast link via social network services while broadcasting. On the preview screen, tap next to social network services you want to use.

Gallery

Settings

→

SNS settings

and tap the switch

Starting your broadcast

On the shooting modes list, tap

Read the terms and conditions, and then tap

Live Broadcast

CONFIRM

Applications

To change your channel’s name, tap the default name and enter a new name.

To set your broadcast as public or private, tap

Tap

Invite

When the broadcast starts, the video link will be sent to the selected contacts via message. The invited contacts can watch the broadcast by tapping the link.

Tap to start broadcasting.

To invite more people during your broadcast, tap While inviting people, your broadcast will be paused. To start recording again, tap

RESUME

, and select contacts or manually enter phone numbers.

Settings

→

Privacy

and select a sharing method.

Tap to end your broadcast.

The broadcast will be automatically uploaded to YouTube. To share the link with others,

SHARE LINK

tap

You can create a shortcut to this feature on the Home screen by tapping

shortcut on home screen

Settings

→

Add

Watching a live broadcast

Invited contacts can watch the broadcast by tapping the video link they received. For public broadcasts, viewers can search for your channel name on YouTube.

Applications

Selfie

Take self-portraits with the front camera. You can preview various beauty effects on the screen.

On the preview screen, swipe upwards or downwards, or tap to switch to the front

camera for self-portraits.

On the shooting modes list, tap

Face the front camera lens.

When the device detects your face, tap the sensor on the back of the device to take a

photo of yourself.

Alternatively, show your palm to the front camera. After recognising your palm, a countdown timer will appear. When the time is up, the device will take a photo.

To use various shooting options for the front camera, tap →

pictures

, and then tap the switches to activate them.

Selfie

Ways to take

Applications

Applying beauty effects

You can apply the spotlight effect or modify facial features, such as your skin tone or face shape, before taking self-portraits.

This feature is available only in

On the preview screen, tap .

Select the options below to apply beauty effects to your face on the preview screen and

take a photo of yourself.

•

Skin Tone

•

Spotlight

the spot to highlight or to adjust the brightness, drag the adjustment bar towards the desired level.

•

Slim Face

•

Large Eyes

•

Shape correction

distorted. Enable this option to correct your face shape. After shape correction, the background may appear slightly distorted.

: Make your skin appear brighter and clearer.

: Adjust the brightness and location of the spotlight. To set the location of

: Adjust the face shape and make your face appear slimmer.

: Make your eyes appear bigger.

: When your face is at the edges of the preview screen, it will appear

Selfie

mode.

Wide selfie

Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out.

On the preview screen, swipe upwards or downwards, or tap to switch to the front

camera for self-portraits.

On the shooting modes list, tap

Wide selfie

Applications

Face the front camera lens.

When the device detects your face, tap the sensor on the back of the device to take a

photo of yourself.

Alternatively, show your palm to the front camera. After recognising your palm, a countdown timer will appear. When the time is up, the device will take a photo.

To use various shooting options for the front camera, tap →

pictures

Slowly swivel the device left and then right or vice versa to take a wide self-portrait.

The device will take additional photos when the white frame moves to each end of the viewfinder window.

, and then tap the switches to activate them.

Ways to take

•

Make sure to keep the white frame inside the viewfinder window.

•

The subjects should remain still while taking wide self-portraits.

•

The top and bottom parts of the image displayed on the preview screen may be cut out of the photo depending on the shooting conditions.

Applications

Downloading modes

Download more shooting modes from

On the shooting modes list, tap

Some downloaded shooting modes do not have access to every feature.

DOWNLOAD

Galaxy Apps

Camera settings

Quick settings

On the preview screen, use the following quick settings.

The available options may vary depending on the shooting mode and which camera is being used.

•

: Use this to take photos with rich colours and reproduce details, even in bright and

dark areas.

•

: Select a metering method. This determines how light values are calculated.

Centre-weighted

exposure of the shot. calculate the exposure of the shot.

•

: Select a video recording time.

•

: Change the video collage type or screen ratio. You can also record video collages

featuring the slow motion effect.

•

: Activate or deactivate the flash.

uses the light in the centre portion of the shot to calculate the

Spot

uses the light in a concentrated centre area of the shot to

Matrix

averages the entire scene.

Applications

Camera settings

On the preview screen, tap .

The available options may vary depending on the shooting mode and which camera is being used.

REAR CAMERA

•

Picture size

quality photos, but they will take up more memory.

: Select a resolution for photos. Using a higher resolution will result in higher

Tap the uncompressed RAW files (DNG file format) in pro mode. RAW files retain all of a photo’s data for the best image quality, but they will take up more memory. To view RAW files, an image viewer app is required.

•

Video size

quality videos, but they will take up more memory.

•

Tracking AF

you select a subject, the device will focus on the subject even if the subject is moving or you change the camera’s position.

Save RAW and JPEG files

•

When using this feature, each photo is saved in two formats, DNG and JPG. Burst shot photos are only saved as JPG files.

•

You can view JPG files in

→

Camera

: Select a resolution for videos. Using a higher resolution will result in higher

•

When this feature is activated, you cannot use the Video stabilisation feature.

•

Tracking a subject may fail in the following conditions:

folder.

: Set the device to track and automatically focus on a selected subject. When

switch to set the device to save photos as

Gallery

. DNG files can be viewed or deleted in the

DCIM

–

The subject is too big or too small.

–

The subject moves excessively.

–

The subject is backlit or you are shooting in a dark place.

–

Colours or patterns on the subject and the background are the same.

–

The subject includes horizontal patterns, such as blinds.

–

The camera shakes excessively.

–

The video resolution is high.

Applications

FRONT CAMERA

•

Picture size

quality photos, but they will take up more memory.

•

Video size

quality videos, but they will take up more memory.

•

Save pictures as previewed

scene, when taking photos with the front camera.

•

Ways to take pictures

COMMON

•

Timer

•

Video stabilisation

from camera shake while recording a video.

: Select the length of the delay before the camera automatically takes a photo.

: Select a resolution for photos. Using a higher resolution will result in higher

: Select a resolution for videos. Using a higher resolution will result in higher

: Invert the image to create a mirror-image of the original

: Select shooting options to use.

: Activate anti-shake to reduce or eliminate blurry image resulting

•

Grid lines

•

Location tags

•

Review pictures

•

Quick launch

quickly.

•

Voice control

You can say “Smile”, “Cheese”, “Capture”, or “Shoot” to take a photo. To record a video, say “Record video.”

•

Volume key function

•

Reset settings

: Display viewfinder guides to help composition when selecting subjects.

: Attach a GPS location tag to the photo.

GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions.

Your location may appear on your photos when you upload them to the Internet. To avoid this, deactivate the location tag setting.

: Set the device to show photos after capturing them.

: Set the device to launch the camera by pressing the Home key twice

: Set the device to take photos or record videos with voice commands.

: Set the device to use the Volume key to control the shutter.

: Reset the camera settings.

Applications

Gallery

Introduction

View images and videos stored in your device. You can also manage images and videos by album or create stories to share with others.

Viewing images and videos

On the Apps screen, tap

Select an image.

Video files show the

Gallery

icon on the preview thumbnail.

→

PICTURES

Access additional options.

Add the image to favourites.

Share the image with others.

Automatically adjust the image.

Modify the image.

Delete the image.

Applications

To hide or show the menus, tap the screen.

You can create a GIF animation or collage from multiple images. Tap →

Collage

, and then select images. You can select up to six images for your collage.

Animate

Searching for images

On the Gallery screen, tap to view images sorted by category, such as location, people, documents, and more.

To search for images by entering keywords, tap the search field.

Viewing albums

You can sort the images and videos saved in your device by folder or album. The animations or collages you have created will also be sorted in your folders on the albums list.

On the Apps screen, tap

Gallery

→

ALBUMS

and select an album.

Viewing stories

When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. To create stories automatically, you must capture or save multiple images and videos.

Creating stories

Create stories with various themes.

On the Apps screen, tap

Tap →

Tick images or videos to include in the story and tap

Enter a title for the story and tap

To add images or videos to a story, select a story and tap

To remove images or videos from a story, select a story, tap

Create story

Gallery

→

STORIES

CREATE

DONE

ADD ITEMS

→

Edit

, tick images or videos to

remove, and then tap

→

Remove from story

Applications

Sharing stories

You can share stories with your contacts.

On the Apps screen, tap

Select a story to share.

Tap

INVITE

When your contacts accept the share request, the story will be shared and more images and videos can be added to the story by your contacts.

•

, tick contacts, and then tap

To use this feature, your phone number must be verified.

You may incur additional charges when sharing files via the mobile network.

If the recipients have not verified their phone numbers or if their devices do not support the feature, a link to the files will be sent to them via text message. Link recipients may not be able to use some features. The link will expire after a certain period.

Gallery

→

STORIES

DONE

Deleting stories

On the Apps screen, tap

Tap and hold a story to delete, and tap

Gallery

→

STORIES

DELETE

Syncing images and videos with Samsung Cloud

You can sync images and videos saved in other devices. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information.

On the Apps screen, tap Images and videos captured on the device will be automatically saved to Samsung Cloud.

Gallery

→ →

Gallery

Settings

with Samsung Cloud and access them from

and tap the

Cloud sync

switch to activate it.

Applications

Deleting images or videos

Deleting an image or a video

Select an image or a video and tap

Delete

at the bottom of the screen.

Deleting multiple images and videos

On the Gallery screen, tap and hold an image or a video to delete.

Tick the images or videos to delete.

Tap

DELETE

Sharing images or videos

Select an image or a video, tap method.

at the bottom of the screen, and then select a sharing

Samsung Gear

Samsung Gear is an app that allows you to manage your Gear wearable device. When you connect your device to the Gear, you can customise the Gear’s settings and apps.

On the Apps screen, tap

Tap

CONNECT TO GEAR

to finish the setup. Refer to the Gear’s user manual for more information about how to connect and use the Gear with your device.

Tools

→

Samsung Gear

to connect your device to the Gear. Follow the on-screen instructions

100

Samsung SM-G920F Operating Instructions

Specifications and Main Features

Frequently Asked Questions

User Manual

Basics

Read me first

Device overheating situations and solutions

Package contents

Device layout

Battery

SIM or USIM card (nano-SIM card)

Turning the device on and off

Controlling the touchscreen

Home screen

Lock screen

Notification panel

Entering text

Screen capture

Opening apps

Multi window

Samsung account

Transferring data from your previous device

Device and data management

QUICK CONNECT

Sharing features

Emergency mode

Applications

Installing or uninstalling apps

Phone

Contacts

Messages

Internet

Email

Camera

Gallery

Samsung Gear