Get Started.................................................................................................................................................... 1
Phone B
Your Phone at a Glance
Set Up
Activation and Service
Complete th
Set Up
Get Su
Your P
Turn Your P
Turn Your Sc
Features
Touchs
Your Phone............................................................................................................................... 1
The following topics give you all the information you need to set up your phone and Virgin Mobile service
for the first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary features.
Set Up Your Phone
Before using your new phone, you must install and charge the battery.
Note: Your phone’s battery should have enough charge to turn the phone on and find a signal, complete
the setup wizard, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
Install the Battery
1. Using the slot provided, gently lift the cover off the phone.
2. Insert the battery, aligning the gold contacts on the battery with the gold contacts on the phone,
and gently press the battery into place.
Getting Started
1
3. Repl
ace the back cover, making sure all the tabs are secure and there are no gaps around the
cover.
Warning: Do not bend or twist the back cover excessively. Doing so may damage the cover.
Important: Before closing the cover, check to see if there is any foreign substance such as dust or sand
between the rubber on the back of the cover and the sealing area.
Note: Water-resistant and dustproof based on IP67 rating, which tests submersion up to 1.0 meters for up
to 30 minutes. Not shockproof. Covers must be tightly closed.
Maintaining Water and Dust Resistance
This device is rated IP67 using the Ingress Protection rating system. The dust rating is 6 (highest level of
protection) and the water resistance rating is 7 (water resistant up to 1.0 meter for up to 30 minutes).
Despite this classification, your device is not impervious to water damage in any situation. It is important
that all compartments are closed tightly.
Follow these tips carefully to prevent damage to the device.
● Do not expose the device to salt water or ionized water, or to water over 1.0 meter deep for more
● Do not expose the device to water at high pressure.
than 30 minutes. If your device is exposed to fresh water, dry it thoroughly with a clean, soft cloth.
If the device is exposed to any liquid other than fresh water, rinse the device with fresh water
immediately and dry it thoroughly with a clean, soft cloth. Failure to rinse the device in fresh water
and dry it as instructed may cause the device to suffer from operability or cosmetic issues.
● If the device is dropped or receives an impact, the water and dust resistant features of the device
may be damaged.
● The touchscreen and other features may not work properly if the device is used in water or in
other liquids. [040616]
Note: The touch screen may not be active in water.
Getting Started
2
Charge the Battery
1. On the bottom of the phone, gently lift the multipurpose jack cover to reveal the USB
Charger/Accessory Port.
2. Plug the USB cable into the Charger/Accessory Port on the bottom of the phone.
3. Plug the other end of the USB cable into the Charging Head, and then plug the Charging Head
into an electrical outlet to charge your battery. Fully charging a battery may take up to three
hours.
Note: Your phone supports USB 3.0 and USB 2.0, and includes a USB 3.0 cable for higher data transfer
speeds when connected to another USB 3.0 device. You can also use USB 2.0 cables (not included) to
charge and connect your phone.
Caution: Use only charging devices and batteries approved by Samsung. Samsung accessories are
designed for your device to maximize battery life. Using other accessories may invalidate your warranty
and may cause damage.
Getting Started
3
Activation and Service
Before using your phone, you must set up your service with Virgin Mobile. You will need your phone’s
serial numbers (MEID and ICC ID). These numbers can be found on the phone's packaging.
For more information about your Virgin Mobile account, see Virgin Mobile Account Information and Help
Create Your Account and Pick Your Plan
Set up your Virgin Mobile account.
1. From your computer, visit virginmobileusa.com and click Activate.
2. Choose an activation option and click Next. Then enter your zip code and click Next.
3. When prompted, enter the serial number (MEID) printed on the sticker located on the back of
your phone in the battery compartment. This number can also be found on the bottom panel of
the phone’s package.
4. Follow the remaining instructions to choose your plan and select a payment method.
5. Follow the activation instructions below and you will be able to start using your phone.
Activate Your Phone
After setting up your account on virginmobileusa.com, simply turn your device on. Your device is
designed to activate automatically. If you are swapping from another Virgin Mobile device to a new one,
be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is
complete, turn on the new device and the programming information will be pushed to your device
automatically.
.
You can also start the activation process manually.
■ From home, tap
Complete the Setup
After you turn on your phone and activate it, your phone displays a Welcome screen. From the Welcome
screen follow the prompts to set up features and preferences on your phone.
Note: In some cases, you may be able to complete the setup process before your phone has been
activated on your Virgin Mobile account.
1. At the Welcome screen, choose options, and then tap Start to begin setup:
Getting Started 4
Language: Choose the default language for your phone’s operation.
Accessibility: Configure settings to access settings to improve the accessibility of your
phone’s features if you are visually impaired or hard of hearing.
A
pps > Settings > Activate this device.
2. Follow the instructions to complete setup for each topic. Tap Next, or the right arrow, to move
through the steps. You can skip options to continue to the next one. During setup, you may see
these options:
Wi-Fi: By default, your phone prompts you to use Wi-Fi
a Wi-Fi access point to connect to it, or you can continue setup using your phone’s
connection to the wireless network.
EULA & Diagnostic Data: Read the End User License Agreement (EULA) and then tap the
check box to confirm that you understand and agree to it terms and conditions. If you do not
agree to the EULA, you cannot continue with setup. If you consent to provide diagnostic and
usage data to Samsung, tap Yes, or tap No thanks.
Got another device?: Quickly copy any Google
your existing Android
Google Account: Your phone uses your Google Account to provide access to many features
™
device.
and apps. Complete the steps to sign in to your current Google Account, or sign up for a new
Google Account right from your phone. You can also skip signing in to your Google Account,
or sign in later.
Google services: Select Google service preferences, including Backup & Restore, Location
and Communication options.
Set up payment info: Set up payment accounts for purchasing items from Google Play.
Add another email: Add additional email or Gmail
™
®
when accessing data services. Tap
Accounts, backed up apps and data from
™
accounts.
Samsung account: Some apps and features use your Samsung account. You can sign in to
your Samsung account, or follow the prompts to create a new account.
Reactivation lock: Protect your device in case it is lost or stolen by stopping other people
from reactivating your device after it has been reset. You need a Samsung account to use
this service.
Device name: Your device name is how you and other devices identify your phone, such as
when sharing via Bluetooth
and enter a name.
Easy mode: Easy mode offers a simpler Home screen layout, with larger text and icons. Tap
the check box to turn on Easy mode. You can also choose Easy mode from Settings at any
time.
ap Finish to complete setup.
3. T
Y
ou may see a series of informational or update screens. Follow the prompts to continue.
®
or Wi-Fi Direct. If you want to use a different name, tap the field
Getting Started 5
Set Up Voicemail
Your phone automatically transfers all unanswered calls to voicemail, even if your phone is in use or
turned off. You should set up your voicemail and personal greeting as soon as your phone is activated.
Always use a passcode to protect against unauthorized access.
Note: Voicemail Passcode – It is strongly recommended that you create a passcode when setting up
your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to
your phone is able to access your voicemail messages.
From home, tap
1.
If
your screen is locked, press the Power key to turn on the display and then swipe your screen in
any direction. See
2. Touch and hold
3. F
ollow the system prompts to:
Create your passcode.
Record your name announcement.
Record your greeting.
Tip: You can also access and set up voicemail with the Visual voicemail app. From home, tap
Voicemail, and then tap Personalize now.
Phone.
Turn Your Screen On and Off.
(1) to dial your voicemail number.
Apps >
Getting Started 6
Get Support from My Account
In addition to your phone's built-in Help menu, you can also access support for your phone and service
through the preloaded My Account app.
4. From home, tap
Apps > My Account.
5. From the My Account main page, tap Support.
6. Tap a topic to view its contents.
Getting Started 7
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay connected to the
people and information that are important to you. The following topics will introduce the basic functions
and features of your phone.
Your Phone’s Layout
This illustration outlines your phone’s basic layout.
Features
The following list defines the features listed in the above illustrations.
● Earpiece: Lets you hear the caller and automated prompts during calls.
● Proximity and light sensors: Detects the presence of objects near the phone, such as when
● Front camera: Allows you to take pictures and videos of yourself.
● Power key: Lets you turn the phone on or off, turn the screen on or off, or lock the screen. Press
● Back key: Lets you return to the previous screen, or close a dialog box, options menu, the
Phone Basics 8
using air gesture or motion settings. For example, while talking on the phone the sensor detects
when it is near your ear and turns off the screen to prevent accidental key presses. Detects the
ambient light level, such as when setting screen brightness when Automatic brightness is
enabled, and when using the Camera.
and hold for a Device options menu, where you can turn the phone off or restart it, or for easy
access to Airplane mode, Emergency Mode, and to Mute, Vibrate, and Sound modes.
Notification panel, or onscreen keyboard.
● Home key: Returns you to the Home screen.
● Recent apps key: Displays a list of apps you have used recently. Press and hold to configure the
Home screen.
●Volume key: Adjusts the volume of your phone’s sounds. From the Home screen, press to adjust
master volume. During calls or playback, press to adjust volume. Press to mute the ringtone of an
incoming call.
●LED indicator: Glows or blinks in different colors to show status when the screen is turned off.
The LED glows red when charging, and blinks red when the battery is low; blinks blue when
there’s a new notification, or when you are recording voice with the screen turned off; and glows
green when the battery is fully charged and the phone is attached to a charger.
●Microphone: Allow other callers to hear you when you are using the speakerphone, and captures
sound during recording.
● Infrared transmitter: Allows you to control other devices, such as a TV.
●
Heart rate monitor: Measures your heart rate when you hold your finger over the sensor, for use
with apps like S Health
●USB charger/accessory port: Allows you to connect the phone charger/USB cable (included)
and other optional accessories (not included).
™
. See S Health for more information.
● Speaker: Plays ringtones and sounds. The speaker also lets you hear the caller’s voice in
speakerphone mode.
●Flash: Helps illuminate subjects in low-light environments when the camera is focusing and
capturing a photo or video.
● Rear camera: Lets you take pictures and record videos.
● Headset jack: Allows you to plug in either a stereo headset or an optional headset for
convenient, hands-free conversations.
Note: Your phone supports USB 3.0 and USB 2.0, and includes a USB 3.0 cable for higher data transfer
speeds when connected to another USB 3.0 device. You can also use USB 2.0 cables (not included) to
charge and connect your phone.
CAUTION: Inserting an accessory into the incorrect jack may damage the phone.
Phone Basics 9
Turn Your Phone On and Off
Use the Power key to turn the phone on or off.
Turn the Phone On
■ Press and hold the Power key.
Turn the Phone Off
1. Press and hold the P
2. Tap Power off > Power off to turn the phone off.
The screen remains blank while your phone is off. If the phone is off during charging, the screen displays
a charging animation.
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.
Turn the Screen Off When Not in Use
■To quickly turn the screen off, press the Power key. Pressing the Power key again will turn on
the screen and display the lock screen.
ower key to display the device options menu.
To save battery power, the phone automatically turns off the screen (times out) after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen
is off.
Note: For information on how to adjust the time before the screen turns off, see Screen Timeout under
Display Settings
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power key.
2. Unlock the screen:
If you are using the default screen lock, swipe the screen in any direction to unlock it.
If you have set up a screen lock, use your screen lock. See Screen Lock.
.
Phone Basics 10
Features
Your phone offers new features for using gestures to interact with your phone.
Motions and Gestures
Control your phone by making specific gestures with your hand above the phone’s screen.
Enable Motions and Gestures
●Air browse: When on, you can scroll through pages, or move to the previous or next item, by
moving your hand up and down, or left and right, over the screen.
●Direct call: When on, you can call the contact whose recent call log, message, or contact details
are displayed by lifting the phone to your ear.
●Smart alert: When on, your phone will vibrate to alert you to missed calls and notifications that
occurred since the last time you picked up your phone.
●Mute/pause: When on, you can mute incoming calls and pause playback by turning the phone
screen-side down, or by covering the screen with your hand. You can also use Smart pause, to
have the phone pause video playback when you look away from the screen.
●Palm swipe to capture: When on, you can create a copy of the current screen by swiping the
side of your hand across the screen, from left to right or right to left. The screen shot is saved to
the clipboard, and to the Screenshots folder.
■ From home, tap Apps > Settings > Motions and gestures.
Air View
Air View allows you to hover your finger over items on the screen to display more information.
■ Hover over items to display information previews, extended text, or enlarged images, depending
on the type of item. For example, you can hover your finger over an event in Calendar to see
event details, or hover over an album in Gallery to view the pictures in the album. You can also
hover your finger over a progress bar when playing a video, to preview a scene and see elapsed
time.
Configure Air View
Enable Air View features, and learn about using them.
■ From home, tap Apps > Settings > Air view.
P
hone Basics
11
Multi Window
Multi window ™ allows you to use two apps on the same screen, in separate, resizable windows.
Turn Multi Window On or Off
Turn Multi window on or off in Settings.
From home, tap Apps > Settings > Multi window.
1.
2. Tap the On/Off switch beside Multi window to enable or disable the option.
Display Multi Window
After you turn Multi window on in Settings, you can control whether the Multi window tray displays on the
screen, for easy access to its features.
By default, the Multi window tray tab displays on the left side of the screen. You can drag the tab along
the side of the screen, or tap the tab to open Multi window, and then drag Multi window to the right side of
the screen, or the bottom.
Work with Multi Window
After enabling Multi window, you can use it to run two apps at the same time. You can launch apps from
Multi window, or drag an app to the screen to run multiple apps at the same time.
The apps display together on a split screen. You can switch between the apps, adjust the size of their
display on the screen, and copy information from one app to the other.
To display the Multi window tray, touch and hold the
■
Back key.
Phone Basics 12
1. Touch and hold the
windows.
2. You can also use these Multi window options:
Adjust the size of apps in Multi window: Drag the border between the windows to a new
Tap the circle at the center of the border between the windows to display More options:
position.
• Reorder applications: Switch the position of the applications.
• Copy image or text: In selected applications, you can you can tap text in a window, or
tap an image, and then drag to copy it to the application in the other window.
Back key to display the Multi window tray, and then drag apps to the
• Maximize window: Display the active app in full screen view.
• Close the application: Closes the active window. The active window is the window you
touched last.
Phone Basics 13
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or other items, simply tap them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Phone Basics 14
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, touch and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.
Phone Basics 15
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard.
Note: You can control screen rotation with the Screen rotation setting. To make this selection, from home
tap
Apps > Settings > Display > Screen rotation.
Pho
ne Basics 16
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when
viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Tip: Pinching any Home screen will show you options to customize Home screens, or tap a thumbnail to
go straight to another screen.
Your Home Screen
The Home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your Home screen by adding application icons, shortcuts, folders, widgets, and more. The
Home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.
Note: You can keep swiping in one direction to move through all the Home screens if Flipboard briefing is
turned off. The indicator near the bottom of the screen shows your current screen position. To turn off
Flipboard briefing, see Configure Home Screen Settings
Tip:
Press the Home key to return to the main Home screen from any other screen.
Customize Your Home Screen
You can customize your Home screen by adding shortcuts, shortcuts, folders, widgets, and more.
Create a Shortcut
Use shortcuts to launch an app from the Home screen.
1. From home, tap A
2. Tou
.
pps.
ch and hold an app icon, and then drag it to a Home screen and release it.
Phone Basics 17
Move a Shortcut
Move a shortcut to another Home screen.
1. From home, touch and hold a shortcut to undock it.
2. Drag the icon to a different location, and then release it.
Remove a Shortcut
Remove a shortcut from the Home screen.
1. From home, touch and hold a shortcut to undock it.
2. Drag the icon to Remove an
Note: Removing a shortcut does not delete the app, it just removes the shortcut from the Home screen.
Remove a Primary Shortcut
Primary shortcuts are the Phone, Contacts, Messages, Internet, and Apps shortcuts that appear at the
bottom of the Home screen by default. You can remove or replace any of your primary shortcuts, except
the Apps shortcut.
1. From home, touch and hold a shortcut to undock it.
d then release it.
2. Drag it to another screen, or to
Create a Primary Shortcut
Primary shortcuts appear at the bottom of the Home screen by default. You can remove or replace any of
the primary shortcuts, except the Apps shortcut.
1. From home, touch and hold a shortcut to undock it.
– or –
Tap Apps, and then touch and hold an app icon.
2.
Drag the shortcut to a new position in the primary shortcuts.
Note: If there are already five primary shortcuts, the new shortcut will replace one of the existing
shortcuts.
Remove.
Phone Basics
18
Add a Widget
Widgets are self-contained apps that display on a Home screen. Unlike a shortcut, the Widget works as
an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet
bookmarks, Facebook
Remove a Widget
Note: Removing a widget does not delete the widget, it just removes the widget from the Home screen.
Choose Wallpapers
Change the look of the home and lock screens with wallpaper. You can display a favorite picture, or
choose from preloaded wallpapers.
™
status windows, Gmail and email accounts, and many others.
1. From home, pinch the screen.
–
or –
Touch and hold an empty space on the screen.
2.
Tap Widgets.
3. Touch and hold a widget, and then drag it to a Home screen and release it
1. From home, touch and hold a widget to undock it.
2. Drag the widget to Remove and release it.
1. From home, pinch the screen.
– or –
Touch and hold an empty space on the screen.
Tap Wallpapers, and then choose Home screen, Lock screen, or Home and lock screen.
2.
3. Tap a wallpaper to see a sample, and then tap Set as wallpaper.
Configure Home Screen Settings
Choose options for the Home screen.
1. From home, pinch the screen.
– or –
Touch and hold an empty space on the screen.
2. Tap Home screen settings, and then enable or disable these options:
Transition effect: When enabled, a page-turning effect displays as you scroll through the
Home screens.
Flipboard briefing: When enabled, Flipboard briefing displays on the far-left Home screen.
For more information, see
Flipboard.
P
hone Basics
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