Add an Email Account 53
Add a Microsoft Exchange ActiveSync Account 54
Compose and Send Email 55
Reply To or Forward Email 55
Manage Your Email Inbox 56
Edit Email Settings 57
Delete an Email Account 57
Text and Multimedia Messaging 58
Send a Text Message (SMS) 58
Send a Multimedia Message (MMS) 58
Save and Resume a Draft Message 59
New Messages Notification 59
Manage Conversations 60
Access Messages Settings 61
Turn Bluetooth On or Off 93
Connect a Bluetooth Headset or Car Kit 93
Reconnect a Headset or Car Kit 94
Disconnect or Unpair from a Bluetooth Device 94
Send Information Using Bluetooth 95
Receive Information Using Bluetooth 96
Remove a microSD Card 113
View microSD Card Memory 113
Format a microSD Card 113
Unmount a microSD Card 114
Transfer Files Between Your Phone and a Computer 114
System Updates 115
Before Updating Your Firmware 115
Update Your Phone 115
Global Services 117
Activate Sprint Worldwide Service on Your Account 117
Your Phone’s SIM Card for International GSM Roaming 117
Enable Global Roaming Mode 118
Set the Communications Method for Global Use 118
Select a Carrier 119
Make and Receive Worldwide Calls 119
Sprint International Voicemail Service 120
Screen Lock 142
Set a Swipe Screen Lock 142
Set a Pattern Screen Lock 143
Set a PIN Screen Lock 144
Set a Password Screen Lock 144
Set a Fingerprint Screen Lock 145
Intellectual Property 187
Disclaimer of Warranties; Exclusion of Liability 187
Modification of Software 188
Samsung KNOX 188
Samsung Electronics America (SEA), Inc. 188
Do you have questions about your Samsung Mobile Device? 188
Legal Information 189
The following topics give you all the information you need to set up your phone and Sprint service for the
first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary features.
Set Up Your Phone
Before using your new phone, you must install and charge the battery.
Note: Your phone’s battery should have enough charge to turn the phone on and find a signal, complete
the setup wizard, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
Install the Battery
1. Using the slot provided, gently lift the cover off the phone.
2. Insert the battery, aligning the gold contacts on the battery with the gold contacts on the phone,
and gently press the battery into place.
Getting Started 1
3. Replace the back cover, making sure all the tabs are secure and there are no gaps around the
cover.
Warning: Do not bend or twist the back cover excessively. Doing so may damage the cover.
Important: Before closing the cover, check to see if there is any foreign substance such as dust or sand
between the rubber on the back of the cover and the sealing area.
Note: Water-resistant and dustproof based on IP67 rating, which tests submersion up to 1.0 meters for up
to 30 minutes. Not shockproof. Covers must be tightly closed.
Maintaining Water and Dust Resistance
This device is rated IP67 using the Ingress Protection rating system. The dust rating is 6 (highest level of
protection) and the water resistance rating is 7 (water resistant up to 1.0 meter for up to 30 minutes).
Despite this classification, your device is not impervious to water damage in any situation. It is important
that all compartments are closed tightly.
Follow these tips carefully to prevent damage to the device.
● Do not expose the device to salt water or ionized water, or to water over 1.0 meter deep for more
than 30 minutes. If your device is exposed to fresh water, dry it thoroughly with a clean, soft cloth.
If the device is exposed to any liquid other than fresh water, rinse the device with fresh water
immediately and dry it thoroughly with a clean, soft cloth. Failure to rinse the device in fresh water
and dry it as instructed may cause the device to suffer from operability or cosmetic issues.
● Do not expose the device to water at high pressure.
● If the device is dropped or receives an impact, the water and dust resistant features of the device
may be damaged.
● The touchscreen and other features may not work properly if the device is used in water or in
other liquids. [040616]
Note: The touch screen may not be active in water.
Getting Started 2
Charge the Battery
1. On the bottom of the phone, gently lift the multipurpose jack cover to reveal the USB
Charger/Accessory Port.
2. Plug the USB cable into the Charger/Accessory Port on the bottom of the phone.
3. Plug the other end of the USB cable into the Charging Head, and then plug the Charging Head
into an electrical outlet to charge your battery. Fully charging a battery may take up to three
hours.
Note: Your phone supports USB 3.0 and USB 2.0, and includes a USB 3.0 cable for higher data transfer
speeds when connected to another USB 3.0 device. You can also use USB 2.0 cables (not included) to
charge and connect your phone.
Caution: Use only charging devices and batteries approved by Samsung. Samsung accessories are
designed for your device to maximize battery life. Using other accessories may invalidate your warranty
and may cause damage.
Getting Started 3
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you are swapping phones), you can activate on your computer online or directly
on your phone.
Activate on your computer:
•Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
•Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Tip: Do not press the Power key while the phone is being activated. Pressing the Power key cancels the
activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Getting Started 4
Complete the Setup
After you turn on your phone and activate it, your phone displays a Welcome screen. From the Welcome
screen follow the prompts to set up features and preferences on your phone.
Note: In some cases, you may be able to complete the setup process before your phone has been
activated on your Sprint account.
1. At the Welcome screen, choose options, and then tap Start to begin setup:
Language: Choose the default language for your phone’s operation.
Accessibility: Configure settings to access settings to improve the accessibility of your
phone’s features if you are visually impaired or hard of hearing.
2. Follow the instructions to complete setup for each topic. Tap Next, or the right arrow, to move
through the steps. You can skip options to continue to the next one. During setup, you may see
these options:
Wi-Fi: By default, your phone prompts you to use Wi-Fi® when accessing data services. Tap
a Wi-Fi access point to connect to it, or you can continue setup using your phone’s
connection to the wireless network.
EULA & Diagnostic Data: Read the End User License Agreement (EULA) and then tap the
check box to confirm that you understand and agree to it terms and conditions. If you do not
agree to the EULA, you cannot continue with setup. If you consent to provide diagnostic and
usage data to Samsung, tap Yes, or tap No thanks.
Got another device?: Quickly copy any Google™ Accounts, backed up apps and data from
your existing Android™ device.
Google Account: Your phone uses your Google Account to provide access to many features
and apps. Complete the steps to sign in to your current Google Account, or sign up for a new
Google Account right from your phone. You can also skip signing in to your Google Account,
or sign in later.
Google services: Select Google service preferences, including Backup & Restore, Location
and Communication options.
Set up payment info: Set up payment accounts for purchasing items from Google Play.
Add another email: Add additional email or Gmail™ accounts.
Samsung account: Some apps and features use your Samsung account. You can sign in to
your Samsung account, or follow the prompts to create a new account.
Reactivation lock: Protect your device in case it is lost or stolen by stopping other people
from reactivating your device after it has been reset. You need a Samsung account to use
this service.
Getting Started 5
Device name: Your device name is how you and other devices identify your phone, such as
when sharing via Bluetooth® or Wi-Fi Direct. If you want to use a different name, tap the field
and enter a name.
Easy mode: Easy mode offers a simpler Home screen layout, with larger text and icons. Tap
the check box to turn on Easy mode. You can also choose Easy mode from Settings at any
time.
3. Tap Finish to complete setup.
You may see a series of informational or update screens. Follow the prompts to continue.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to voicemail, even if your phone is in use or
turned off. You should set up your voicemail and personal greeting as soon as your phone is activated.
Always use a passcode to protect against unauthorized access.
Note: Voicemail Passcode – It is strongly recommended that you create a passcode when setting up
your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to
your phone is able to access your voicemail messages.
1. From home, tap Phone.
If your screen is locked, press the Power key to turn on the display and then swipe your screen in
any direction. See Turn Your Screen On and Off.
2. Touch and hold
3. Follow the system prompts to:
Create your passcode.
Record your name announcement.
Record your greeting.
Tip: You can also access and set up voicemail with the Visual voicemail app. From home, tap Apps >
Voicemail, and then tap Personalize now.
(1) to dial your voicemail number.
Getting Started 6
Get Support from Sprint Zone
In addition to your phone's built-in Help menu, you can also access support for your phone and service
through the preloaded Sprint Zone app.
1. From home, tap Apps > Sprint Zone.
2. From the Sprint Zone main page, tap Support.
3. Tap a topic to view its contents.
Getting Started 7
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay connected to the
people and information that are important to you. The following topics will introduce the basic functions
and features of your phone.
Your Phone’s Layout
This illustration outlines your phone’s basic layout.
Features
The following list defines the features listed in the above illustrations.
● Earpiece: Lets you hear the caller and automated prompts during calls.
● Proximity and light sensors: Detects the presence of objects near the phone, such as when
using air gesture or motion settings. For example, while talking on the phone the sensor detects
when it is near your ear and turns off the screen to prevent accidental key presses. Detects the
ambient light level, such as when setting screen brightness when Automatic brightness is
enabled, and when using the Camera.
● Front camera: Allows you to take pictures and videos of yourself.
● Power key: Lets you turn the phone on or off, turn the screen on or off, or lock the screen. Press
and hold for a Device options menu, where you can turn the phone off or restart it, or for easy
access to Airplane mode, Emergency Mode, and to Mute, Vibrate, and Sound modes.
●Back key: Lets you return to the previous screen, or close a dialog box, options menu, the
Notification panel, or onscreen keyboard.
Phone Basics 8
● Home key: Returns you to the Home screen.
● Recent apps key: Displays a list of apps you have used recently. Press and hold to configure the
Home screen.
●Volume key: Adjusts the volume of your phone’s sounds. From the Home screen, press to adjust
master volume. During calls or playback, press to adjust volume. Press to mute the ringtone of an
incoming call.
●LED indicator: Glows or blinks in different colors to show status when the screen is turned off.
The LED glows red when charging, and blinks red when the battery is low; blinks blue when
there’s a new notification, or when you are recording voice with the screen turned off; and glows
green when the battery is fully charged and the phone is attached to a charger.
●Microphone: Allow other callers to hear you when you are using the speakerphone, and captures
sound during recording.
● Infrared transmitter: Allows you to control other devices, such as a TV.
● Heart rate monitor: Measures your heart rate when you hold your finger over the sensor, for use
with apps like S Health™. See S Health for more information.
●USB charger/accessory port: Allows you to connect the phone charger/USB cable (included)
and other optional accessories (not included).
●Speaker: Plays ringtones and sounds. The speaker also lets you hear the caller’s voice in
speakerphone mode.
●Flash: Helps illuminate subjects in low-light environments when the camera is focusing and
capturing a photo or video.
● Rear camera: Lets you take pictures and record videos.
● Headset jack: Allows you to plug in either a stereo headset or an optional headset for
convenient, hands-free conversations.
Note: Your phone supports USB 3.0 and USB 2.0, and includes a USB 3.0 cable for higher data transfer
speeds when connected to another USB 3.0 device. You can also use USB 2.0 cables (not included) to
charge and connect your phone.
CAUTION: Inserting an accessory into the incorrect jack may damage the phone.
Phone Basics 9
Turn Your Phone On and Off
Use the Power key to turn the phone on or off.
Turn the Phone On
■Press and hold the Power key.
Turn the Phone Off
1. Press and hold the Power key to display the device options menu.
2. Tap Power off > Power off to turn the phone off.
The screen remains blank while your phone is off. If the phone is off during charging, the screen displays
a charging animation.
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.
Turn the Screen Off When Not in Use
■To quickly turn the screen off, press the Power key. Pressing the Power key again will turn on
the screen and display the lock screen.
To save battery power, the phone automatically turns off the screen (times out) after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen
is off.
Note: For information on how to adjust the time before the screen turns off, see Screen Timeout under
Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power key.
2. Unlock the screen:
If you are using the default screen lock, swipe the screen in any direction to unlock it.
If you have set up a screen lock, use your screen lock. See Screen Lock.
Phone Basics 10
Features
Your phone offers new features for using gestures to interact with your phone.
Motions and Gestures
Control your phone by making specific gestures with your hand above the phone’s screen.
● Air browse: When on, you can scroll through pages, or move to the previous or next item, by
moving your hand up and down, or left and right, over the screen.
●Direct call: When on, you can call the contact whose recent call log, message, or contact details
are displayed by lifting the phone to your ear.
●Smart alert: When on, your phone will vibrate to alert you to missed calls and notifications that
occurred since the last time you picked up your phone.
●Mute/pause: When on, you can mute incoming calls and pause playback by turning the phone
screen-side down, or by covering the screen with your hand. You can also use Smart pause, to
have the phone pause video playback when you look away from the screen.
●Palm swipe to capture: When on, you can create a copy of the current screen by swiping the
side of your hand across the screen, from left to right or right to left. The screen shot is saved to
the clipboard, and to the Screenshots folder.
Enable Motions and Gestures
■ From home, tap Apps > Settings > Motions and gestures.
Air View
Air View allows you to hover your finger over items on the screen to display more information.
■Hover over items to display information previews, extended text, or enlarged images, depending
on the type of item. For example, you can hover your finger over an event in Calendar to see
event details, or hover over an album in Gallery to view the pictures in the album. You can also
hover your finger over a progress bar when playing a video, to preview a scene and see elapsed
time.
Configure Air View
Enable Air View features, and learn about using them.
■ From home, tap Apps > Settings > Air view.
Phone Basics 11
Multi Window
Multi window™ allows you to use two apps on the same screen, in separate, resizable windows.
Turn Multi Window On or Off
Turn Multi window on or off in Settings.
1. From home, tap Apps > Settings > Multi window.
2. Tap the On/Off switch beside Multi window to enable or disable the option.
Display Multi Window
After you turn Multi window on in Settings, you can control whether the Multi window tray displays on the
screen, for easy access to its features.
By default, the Multi window tray tab displays on the left side of the screen. You can drag the tab along
the side of the screen, or tap the tab to open Multi window, and then drag Multi window to the right side of
the screen, or the bottom.
■To display the Multi window tray, touch and hold the Back key.
Work with Multi Window
After enabling Multi window, you can use it to run two apps at the same time. You can launch apps from
Multi window, or drag an app to the screen to run multiple apps at the same time.
The apps display together on a split screen. You can switch between the apps, adjust the size of their
display on the screen, and copy information from one app to the other.
Phone Basics 12
1. Touch and hold the Back key to display the Multi window tray, and then drag apps to the
windows.
2. You can also use these Multi window options:
Adjust the size of apps in Multi window: Drag the border between the windows to a new
position.
Tap the circle at the center of the border between the windows to display More options:
• Reorder applications: Switch the position of the applications.
• Copy image or text: In selected applications, you can you can tap text in a window, or
tap an image, and then drag to copy it to the application in the other window.
• Maximize window: Display the active app in full screen view.
• Close the application: Closes the active window. The active window is the window you
touched last.
Phone Basics 13
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or other items, simply tap them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Phone Basics 14
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, touch and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.
Phone Basics 15
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard.
Note: You can control screen rotation with the Screen rotation setting. To make this selection, from home
tap Apps > Settings > Display > Screen rotation.
Phone Basics 16
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when
viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Tip: Pinching any Home screen will show you options to customize Home screens, or tap a thumbnail to
go straight to another screen.
Your Home Screen
The Home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your Home screen by adding application icons, shortcuts, folders, widgets, and more. The
Home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.
Note: You can keep swiping in one direction to move through all the Home screens if Flipboard briefing is
turned off. The indicator near the bottom of the screen shows your current screen position. To turn off
Flipboard briefing, see Configure Home Screen Settings.
Tip: Press the Home key to return to the main Home screen from any other screen.
Customize Your Home Screen
You can customize your Home screen by adding shortcuts, shortcuts, folders, widgets, and more.
Create a Shortcut
Use shortcuts to launch an app from the Home screen.
1. From home, tap Apps.
2. Touch and hold an app icon, and then drag it to a Home screen and release it.
Phone Basics 17
Move a Shortcut
Move a shortcut to another Home screen.
1. From home, touch and hold a shortcut to undock it.
2. Drag the icon to a different location, and then release it.
Remove a Shortcut
Remove a shortcut from the Home screen.
1. From home, touch and hold a shortcut to undock it.
2. Drag the icon to Remove and then release it.
Note: Removing a shortcut does not delete the app, it just removes the shortcut from the Home screen.
Remove a Primary Shortcut
Primary shortcuts are the Phone, Contacts, Messages, Internet, and Apps shortcuts that appear at the
bottom of the Home screen by default. You can remove or replace any of your primary shortcuts, except
the Apps shortcut.
1. From home, touch and hold a shortcut to undock it.
2. Drag it to another screen, or to Remove.
Create a Primary Shortcut
Primary shortcuts appear at the bottom of the Home screen by default. You can remove or replace any of
the primary shortcuts, except the Apps shortcut.
1. From home, touch and hold a shortcut to undock it.
– or –
Tap Apps, and then touch and hold an app icon.
2. Drag the shortcut to a new position in the primary shortcuts.
Note: If there are already five primary shortcuts, the new shortcut will replace one of the existing
shortcuts.
Phone Basics 18
Add a Widget
Widgets are self-contained apps that display on a Home screen. Unlike a shortcut, the Widget works as
an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet
bookmarks, Facebook™ status windows, Gmail and email accounts, and many others.
1. From home, pinch the screen.
– or –
Touch and hold an empty space on the screen.
2. Tap Widgets.
3. Touch and hold a widget, and then drag it to a Home screen and release it
Remove a Widget
1. From home, touch and hold a widget to undock it.
2. Drag the widget to Remove and release it.
Note: Removing a widget does not delete the widget, it just removes the widget from the Home screen.
Choose Wallpapers
Change the look of the home and lock screens with wallpaper. You can display a favorite picture, or
choose from preloaded wallpapers.
1. From home, pinch the screen.
– or –
Touch and hold an empty space on the screen.
2. Tap Wallpapers, and then choose Home screen, Lock screen, or Home and lock screen.
3. Tap a wallpaper to see a sample, and then tap Set as wallpaper.
Configure Home Screen Settings
Choose options for the Home screen.
1. From home, pinch the screen.
– or –
Touch and hold an empty space on the screen.
2. Tap Home screen settings, and then enable or disable these options:
Transition effect: When enabled, a page-turning effect displays as you scroll through the
Home screens.
Flipboard briefing: When enabled, Flipboard briefing displays on the far-left Home screen.
For more information, see Flipboard.
Phone Basics 19
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