Samsung SM-G900PZKASPR, SM-G900PZDASPR Legal

Important Information
for the Samsung Galaxy S® 5

Important Health, Safety, and Warranty Information – page 2

General Terms and Conditions of Service – page 22

Important Message from Sprint – page 57

Important Health,

Safety and Warranty

Information

Important information about your device
can be accessed in writing on the mobile
device, or at www.samsung.com

Caution! The information gathered from

2 Important Health, Safety and Warranty Information

this device, S Health, or related
software is not intended for
use in the diagnosis of disease
or other conditions, or in the
cure, mitigation, treatment or
prevention of disease.

Note: The accuracy of the information

and data provided by this
device and its related software,
including heart rate readings,
may be affected by factors such
as environmental conditions,
skin condition, speciic activity
performed while using/wearing
the device, settings of the device,
user coniguration/user-provided
information, placement of the
sensor on the body, and other
end-user interactions. Please
refer to the user manual for
more information on proper
wear and use, or see

www.samsung.com/us/
heartratesensor

Legal Information

Important legal information can be
accessed in writing on the mobile device or
on samsung.com

READ THIS INFORMATION BEFORE USING
YOUR MOBILE DEVICE.

Samsung Limited Warranty - This product

is covered under the applicable Samsung
Limited Warranty INCLUDING ITS DISPUTE

RESOLUTION PROCEDURE and your right
to opt out of arbitration within 30 calendar
days of the irst consumer purchase. You
may opt out by either sending an email
to [e-mail] with the
subject line "Arbitration Opt-Out" or by
calling 1-800-SAMSUNG (726-7864). For

Warranty Information

Samsung Limited Warranty - This product

is covered under the applicable Samsung
Limited Warranty.

Full written terms and detailed information
about the warranty and obtaining service
are available on the device at:

• From Settings, tap About device > Legal
information > Samsung legal > Warranty.

• Online at:

▪ English: www.samsung.com/us/

Legal/Phone-HSGuide

▪ Spanish: www.samsung.com/us/

Legal/Phone-HSGuide-SP

more detailed procedures, please refer to
the "Dispute Resolution Procedures and
Arbitration and Opt-Out" section of the
Limited Warranty.

Important Health, Safety and Warranty Information 3

End User License Agreement
for Software

The End User License Agreement (EULA) for
this device is available:

• From Settings, tap About device > Legal
information > Samsung legal > End User
License Agreement.

• Online at www.samsung.com/us/Legal/
SamsungLegal-EULA4

4 Important Health, Safety and Warranty Information

Health and Safety Information

The complete Health and Safety document
is available:

• From Settings, tap About device > Legal
information > Samsung legal > Health
and Safety.

• Online at:

▪ English: www.samsung.com/us/

Legal/Phone-HSGuide

▪ Spanish: www.samsung.com/us/

Legal/Phone-HSGuide-SP

WARNING! This product contains

chemicals known to the
State of California to cause
cancer, birth defects, or
other reproductive harm.
For more information,
please call 1-800-SAMSUNG

(726-7864).

Intellectual Property

All Intellectual Property, as deined below,
owned by or which is otherwise the
property of Samsung or its respective
suppliers relating to the SAMSUNG Phone,
including but not limited to, accessories,
parts, or software relating thereto (the
“Phone System”), is proprietary to Samsung
and protected under federal laws, state
laws, and international treaty provisions.
Intellectual Property includes, but is

Important Health, Safety and Warranty Information 5

not limited to, inventions (patentable or
unpatentable), patents, trade secrets,
copyrights, software, computer programs,
and related documentation and other
works of authorship. You may not infringe
or otherwise violate the rights secured by
the Intellectual Property. Moreover, you
agree that you will not (and will not attempt
to) modify, prepare derivative works of,
reverse engineer, decompile, disassemble,
or otherwise attempt to create source code
from the software. No title to or ownership
in the Intellectual Property is transferred to
you. All applicable rights of the Intellectual
Property shall remain with SAMSUNG and
its suppliers.

Open Source Software

Some software components of this product
incorporate source code covered under
GNU General Public License (GPL), GNU

Lesser General Public License (LGPL),
OpenSSL License, BSD License and other
open source licenses. To obtain the source
code covered under the open source
licenses, please visit:

http://opensource.samsung.com

Disclaimer of Warranties; Exclusion of
Liability

EXCEPT AS SET FORTH IN THE EXPRESS
WARRANTY CONTAINED ON THE
WARRANTY PAGE ENCLOSED WITH THE
PRODUCT, THE PURCHASER TAKES THE
PRODUCT "AS IS", AND SAMSUNG MAKES
NO EXPRESS OR IMPLIED WARRANTY OF
ANY KIND WHATSOEVER WITH RESPECT
TO THE PRODUCT, INCLUDING BUT NOT
LIMITED TO THE MERCHANTABILITY OF
THE PRODUCT OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE OR USE; THE
DESIGN, CONDITION OR QUALITY OF

6 Important Health, Safety and Warranty Information

THE PRODUCT; THE PERFORMANCE OF
THE PRODUCT; THE WORKMANSHIP OF
THE PRODUCT OR THE COMPONENTS
CONTAINED THEREIN; OR COMPLIANCE OF
THE PRODUCT WITH THE REQUIREMENTS
OF ANY LAW, RULE, SPECIFICATION
OR CONTRACT PERTAINING THERETO.
NOTHING CONTAINED IN THE INSTRUCTION
MANUAL SHALL BE CONSTRUED TO CREATE
AN EXPRESS OR IMPLIED WARRANTY OF
ANY KIND WHATSOEVER WITH RESPECT
TO THE PRODUCT. IN ADDITION, SAMSUNG
SHALL NOT BE LIABLE FOR ANY DAMAGES
OF ANY KIND RESULTING FROM THE
PURCHASE OR USE OF THE PRODUCT
OR ARISING FROM THE BREACH OF
THE EXPRESS WARRANTY, INCLUDING
INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES, OR LOSS OF ANTICIPATED
PROFITS OR BENEFITS.

Modiication of Software

SAMSUNG IS NOT LIABLE FOR
PERFORMANCE ISSUES OR
INCOMPATIBILITIES CAUSED BY YOUR
EDITING OF REGISTRY SETTINGS, OR YOUR
MODIFICATION OF OPERATING SYSTEM
SOFTWARE.

USING CUSTOM OPERATING SYSTEM
SOFTWARE MAY CAUSE YOUR DEVICE AND
APPLICATIONS TO WORK IMPROPERLY.
YOUR CARRIER MAY NOT PERMIT USERS TO
DOWNLOAD CERTAIN SOFTWARE, SUCH AS
CUSTOM OS.

Samsung KNOX

Samsung KNOXTM is Samsung’s security
platform and is a mark for a Samsung
device tested for security with enterprise
use in mind. Additional licensing fee may
be required. For more information about

Important Health, Safety and Warranty Information 7

KNOX, please refer to:

www.samsung.com/us/knox. [061616]

Samsung Electronics America (SEA), Inc

Address:
85 Challenger Road
Ridgeield Park, New Jersey 07660
Phone: 1-800-SAMSUNG (726-7864)
Internet Address:

www.samsung.com

©2016 Samsung Electronics America,
Inc. Samsung is a registered trademark of
Samsung Electronics Co., Ltd.

Do you have questions about your
Samsung Mobile Device?

For 24 hour information and assistance, we
offer a new FAQ/ARS System (Automated
Response System) at:

www.samsung.com/us/support

This section outlines the safety precautions
associated with using your phone. The
terms “mobile device” or “cell phone” are
used in this section to refer to your phone.

Read this information before using your
mobile device.

Speciic Absorption Rate (SAR)
Certiication Information

Your wireless device is a radio transmitter
and receiver. It is designed and
manufactured not to exceed the exposure
limits for Radio Frequency (RF) energy
set by the Federal Communications
Commission (FCC) of the U.S. Government.

These FCC RF exposure limits are derived
from the recommendations of two expert
organizations: the National Council on
Radiation Protection and Measurement
(NCRP) and the Institute of Electrical and
Electronics Engineers (IEEE). In both cases,

8 Important Health, Safety and Warranty Information

the recommendations were developed by
scientiic and engineering experts drawn
from industry, government, and academia
after extensive reviews of the scientiic
literature related to the biological effects of
RF energy.

The RF exposure limit set by the FCC for
wireless mobile devices employs a unit
of measurement known as the Speciic
Absorption Rate (SAR). The SAR is a
measure of the rate of absorption of RF
energy by the human body expressed in
units of watts per kilogram (W/kg). The
FCC requires wireless devices to comply
with a safety limit of 1.6 watts per
kilogram (1.6 W/kg).

The FCC SAR limit incorporates a
substantial margin of safety to give
additional protection to the public
and to account for any variations in
measurements.

SAR tests are conducted using standard
operating positions accepted by the FCC
with the device transmitting at its highest
certiied power level in all tested frequency
bands. Although the SAR is determined at
the highest certiied power level, the actual
SAR level of the device while operating can
be well below the maximum reported value.
This is because the device is designed to
operate at multiple power levels so as to
use only the power required to reach the
network. In general, the closer you are to a
wireless base station antenna, the lower the
power output of the device.

Before a new model device is available for
sale to the public, it must be tested and
certiied to the FCC that it does not exceed

For body-worn operation, this device has
been tested and meets FCC RF exposure
guidelines when used with an accessory
that contains no metal and that positions
the mobile device a minimum of 1.5 cm
from the body. Use of other accessories
may not ensure compliance with FCC RF
exposure guidelines. The FCC has granted
an Equipment Authorization for this
mobile device with all reported SAR levels
evaluated as in compliance with the FCC RF
exposure guidelines.

This device has a FCC ID number:
A3LSMG900P [Model Number: SM-G900P]
and the speciic SAR levels for this device
can be found at the following FCC website:

www.fcc.gov/oet/ea/

the SAR limit established by the FCC. Tests
for each model phone are performed in
positions and locations (e.g. at the ear and
worn on the body) as required by the FCC.

Important Health, Safety and Warranty Information 9

The maximum SAR values for this model
phone as reported to the FCC are:

Simultaneous Transmission Head:

1.20 W/Kg
Simultaneous Transmission Body-worn:

1.37 W/Kg
The SAR information for this device can also

be found on Samsung’s website:
www.samsung.com/sar.
SAR information on this and other mobile

devices can be accessed online on the
FCC’s website through http://transition.fcc.
gov/oet/rfsafety/sar.html.

To ind information that pertains to a
particular model, this site uses the device
FCC ID number which is usually printed
somewhere on the case of the device.
Sometimes it may be necessary to remove
the battery pack to ind the number. Once
you have the FCC ID number for a particular

10 Important Health, Safety and Warranty Information

device, follow the instructions on the
website and it should provide values for
typical or maximum SAR for a particular
device. Additional SAR information can also
be obtained at :

www.fcc.gov/encyclopedia/speciic­absorption-rate-sar-cellular-telephones

FCC Part 15 Information to User

Pursuant to part 15.21 of the FCC Rules,
you are cautioned that changes or
modiications not expressly approved
by Samsung could void your authority to
operate the device.

This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and (2)
this device must accept any interference
received, including interference that may
cause undesired operation.

Note: This equipment has been tested

and found to comply with the
limits for a Class B digital device,
pursuant to part 15 of the FCC
Rules. These limits are designed
to provide reasonable protection
against harmful interference in
a residential installation. This
equipment generates, uses
and can radiate radio frequency
energy and, if not installed
and used in accordance with
the instructions, may cause
harmful interference to
radio communications.

the user is encouraged to try to correct
the interference by one or more of the
following measures:

• Reorient or relocate the receiving
antenna.

• Increase the separation between the
equipment and receiver.

• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.

• Consult the dealer or an experienced
radio/TV technician for help.

However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined
by turning the equipment off and on,

Important Health, Safety and Warranty Information 11

Commercial Mobile Alerting System
(CMAS)

This device is designed to receive wireless
emergency alerts from the Commercial
Mobile Alerting System (“CMAS”; which
may also be known as the Personal
Localized Alerting Network (“PLAN”)). If your
wireless provider has chosen to participate
in CMAS/PLAN, alerts are available while
in the provider’s coverage area. If you
travel outside your provider’s coverage
area, wireless emergency alerts may not
be available. For more information, please
contact your wireless provider.

12 Important Health, Safety and Warranty Information

Samsung Mobile Products
and Recycling

Samsung cares for the environment and
encourages its customers to recycle
Samsung mobile devices and genuine
Samsung accessories.

Proper disposal of your mobile device and
its battery is not only important for safety, it
beneits the environment.

Batteries must be recycled or disposed
of properly.

Note: Dispose of unwanted electronics

through an approved recycler.

We’ve made it easy for you to recycle your
old Samsung mobile device by working
with respected take-back companies in
every state in the country.

Note: Most carriers will provide a

F
go to
or call

take-back option for products
to be properly disposed when
purchasing new products.

To ind the nearest recycling location, go to
any of the following:

• www.samsung.com/recyclingdirect or
call 1-877-278-0799.

• PLUG-IN to eCYCLING with EPA:

or battery recycling,

call2recycle.org

1-800-822-8837.

Drop It Off

You can drop off your Samsung-You can
drop off your Samsung-branded mobile
device and batteries for recycling at one of
our numerous Samsung Recycling Direct

www.call2recycle.org/

Mail It In

The Samsung Mobile Take-Back Program
will provide Samsung customers with a free
recycling mailing label.

For more information, go to:

https://pages.samsung.com/recycling/
index.jsp and follow the on-screen

instructions or call 1-800-822-8837.

(SM) locations.

Note: Samsung-branded devices and

batteries will be accepted at these
locations for no fee.

Important Health, Safety and Warranty Information 13

Follow local regulations regarding
disposal of mobile devices and batteries

Dispose of your mobile device and
batteries in accordance with local
regulations. In some areas, the disposal of
these items in household or business trash
may be prohibited. Help us protect the
environment - recycle!

Warning! Never dispose of batteries

in a ire because they
may explode.

GPS & AGPS

Certain Samsung mobile devices can use a
Global Positioning System (GPS) signal for
location-based applications. A GPS uses
satellites controlled by the U.S. Government
that are subject to changes implemented
in accordance with the Department of

14 Important Health, Safety and Warranty Information

Defense policy and the 2008 Federal
Radio navigation Plan (FRP). Changes may
affect the performance of location-based
technology on your mobile device.

Certain Samsung mobile devices can
also use an Assisted Global Positioning
System (AGPS), which obtains information
from the cellular network to improve GPS
performance. AGPS uses your wireless
service provider's network and therefore
airtime, data charges, and/or additional
charges may apply in accordance with your
service plan. Contact your wireless service
provider for details.

Your Location

Location-based information includes
information that can be used to determine
the approximate location of a mobile
device. Mobile devices which are
connected to a wireless network transmit
location-based information. Additionally, if
you use applications that require location­based information (e.g. driving directions),
such applications transmit location­based information. The location-based
information may be shared with third­parties, including your wireless service
provider, applications providers, Samsung,
and other third-parties providing services.

Important Health, Safety and Warranty Information 15

Use of AGPS in Emergency Calls

When you make an emergency call,
the cellular network may activate AGPS
technology in your mobile device to tell
the emergency responders your
approximate location.

AGPS has limitations and might not work in
your area. Therefore:

• Always tell the emergency responder
your location to the best of your
ability; and

• Remain on the mobile device for as
long as the emergency responder
instructs you.

Navigation

Maps, directions, and other navigation­data, including data relating to your
current location, may contain inaccurate
or incomplete data, and circumstances
can and do change over time. In some
areas, complete information may not be
available. Therefore, you should always

visually conirm that the navigational
instructions are consistent with what
you see before following them. All users
should pay attention to road conditions,
closures, trafic, and all other factors that
may impact safe driving or walking. Always
obey posted road signs.

16 Important Health, Safety and Warranty Information

Emergency Calls

This mobile device, like any wireless mobile
device, operates using radio signals,
wireless and landline networks, as well as
user-programmed functions, which cannot
guarantee connection in all conditions,
areas, or circumstances.

Therefore, you should never rely solely on
any wireless mobile device for essential
communications (medical emergencies,
for example). Before traveling in remote or
underdeveloped areas, plan an alternate
method of contacting emergency services
personnel. Remember, to make or receive
any calls, the mobile device must be
switched on and in a service area with
adequate signal strength.

Emergency calls may not be possible on all
wireless mobile device networks or when
certain network services and/or mobile
device features are in use. Check with local
service providers. If certain features are in
use (call blocking, for example), you may
irst need to deactivate those features
before you can make an emergency
call. Consult your User Manual and your
local cellular service provider. When

To make an emergency call:

1. If the mobile device is not on, switch

it on.

2. Open your phone dialer.

3. Enter the emergency number for your

present location (for example, 911 or
other oicial emergency number),
then tap Call/Send. Emergency
numbers vary by location.

making an emergency call, remember
to give all the necessary information as
accurately as possible. Remember that
your mobile device may be the only means
of communication at the scene of an
accident; do not cut off the call until given
permission to do so.

Important Health, Safety and Warranty Information 17

FCC Hearing Aid Compatibility (HAC)
Regulations for Wireless Devices

The U.S. Federal Communications
Commission (FCC) has established
requirements for digital wireless mobile
devices to be compatible with hearing aids
and other assistive hearing devices.

When individuals employing some assistive
hearing devices (hearing aids and cochlear
implants) use wireless mobile devices,
they may detect a buzzing, humming,
or whining noise. Some hearing devices
are more immune than others to this
interference noise, and mobile devices
also vary in the amount of interference
they generate.

18 Important Health, Safety and Warranty Information

The wireless telephone industry has
developed a rating system for wireless
mobile devices to assist hearing device
users ind mobile devices that may be
compatible with their hearing devices. Not
all mobile devices have been rated. Mobile
devices that are rated have the rating on
their box or a label located on the box.

The ratings are not guarantees. Results
will vary depending on the user's hearing
device and hearing loss. If your hearing
device happens to be vulnerable to
interference, you may not be able to use a
rated mobile device successfully. Trying
out the mobile device with your hearing
device is the best way to evaluate it for your
personal needs.