MOBILE PHONE
Health & Safety and
Warranty Guide
Please read this manual before operating
your device and keep it for future reference.
This document contains important terms and
conditions with respect to your device.
By using this device, you accept those
terms and conditions.
Legal Information
Important legal information can be accessed in writing on
the mobile device or on samsung.com
READ THIS INFORMATION BEFORE USING YOUR MOBILE
DEVICE.
Samsung Limited Warranty
- This product is covered
under the applicable Samsung Limited Warranty
INCLUDING ITS DISPUTE RESOLUTION PROCEDURE and
your right to opt out of arbitration within 30 calendar
days of the first consumer purchase.
either sending an email to optout@sea.samsung.com
with the subject line "Arbitration Opt-Out" or by calling
1-800-SAMSUNG (726-7864).
For more detailed procedures, please refer to the
"Dispute Resolution Procedures and Arbitration and
Opt-Out" section of the Limited Warranty.
Full written terms and detailed information about the
warranty and obtaining service are available on the
device at: Settings
➔
Samsung legal or you may access the online version of
➔
About device ➔ Legal Information
the Health/Safety and Warranty guide for your device at:
English:
www.samsung.com/us/Legal/Phone-HSGuide
Spanish:
www.samsung.com/us/Legal/Phone-HSGuide-SP
Location of Legal Information on the device:
Health and Safety Information
•
Settings ➔ About device ➔ Legal information ➔
Samsung legal
➔
Health and Safety
Warranty
•
Settings ➔ About device ➔ Legal information ➔
Samsung legal
➔
Warranty
You may opt out by
ATT_G900A_EN_HS_PS_080216_FINAL
End User License Agreement (EULA)
•
Settings ➔ About device ➔ Legal information ➔
Samsung legal
➔
End User License Agreement
WARNING!
This product contains chemicals known to the
State of California to cause cancer, birth
defects, or other reproductive harm. For more
information, please call 1-800-SAMSUNG
(726-7864).
Intellectual Property
All Intellectual Property, as defined below, owned by or
which is otherwise the property of Samsung or its
respective suppliers relating to the SAMSUNG Phone,
including but not limited to, accessories, parts, or
software relating thereto (the “Phone System”), is
proprietary to Samsung and protected under federal
laws, state laws, and international treaty provisions.
Intellectual Property includes, but is not limited to,
inventions (patentable or unpatentable), patents, trade
secrets, copyrights, software, computer programs, and
related documentation and other works of authorship.
You may not infringe or otherwise violate the rights
secured by the Intellectual Property. Moreover, you agree
that you will not (and will not attempt to) modify, prepare
derivative works of, reverse engineer, decompile,
disassemble, or otherwise attempt to create source code
from the software. No title to or ownership in the
Intellectual Property is transferred to you. All applicable
rights of the Intellectual Property shall remain with
SAMSUNG and its suppliers.
Open Source Software
Some software components of this product incorporate
source code covered under GNU General Public License
(GPL), GNU Lesser General Public License (LGPL),
OpenSSL License, BSD License and other open source
licenses. To obtain the source code covered under the
open source licenses, please visit:
http://opensource.samsung.com
Disclaimer of Warranties; Exclusion of
Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY
CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH
THE PRODUCT, THE PURCHASER TAKES THE PRODUCT
"AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT
TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE
MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS
FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN,
CONDITION OR QUALITY OF THE PRODUCT; THE
PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP
OF THE PRODUCT OR THE COMPONENTS CONTAINED
THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR
CONTRACT PERTAINING THERETO. NOTHING CONTAINED
IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO
CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY
KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN
ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY
DAMAGES OF ANY KIND RESULTING FROM THE
PURCHASE OR USE OF THE PRODUCT OR ARISING FROM
THE BREACH OF THE EXPRESS WARRANTY, INCLUDING
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES,
OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR
INCOMPATIBILITIES CAUSED BY YOUR EDITING OF
REGISTRY SETTINGS, OR YOUR MODIFICATION OF
OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY
CAUSE YOUR DEVICE AND APPLICATIONS TO WORK
IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS
TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM
OS.
IF YOUR CARRIER PROHIBITS THIS, IF YOU ATTEMPT TO
DOWNLOAD SOFTWARE ONTO THE DEVICE WITHOUT
AUTHORIZATION, YOU WILL BE NOTIFIED ON THE SCREEN
THAT UNAUTHORIZED SOFTWARE HAS BEEN DETECTED.
YOU SHOULD THEN POWER DOWN THE DEVICE AND
CONTACT YOUR CARRIER TO RESTORE THE DEVICE TO
THE CARRIER AUTHORIZED SETTINGS.
Diagnostic Software
This device is equipped with diagnostic software
reporting usage and performance information used solely
to deliver improved network quality and overall device
experience to AT&T customers. Please refer to your AT&T
Wireless Customer Agreement and/or the AT&T Privacy
Policy (www.att.com/privacy
Samsung KNOX
Samsung KNOX™ is Samsung’s security platform and is a
mark for a Samsung device tested for security with
enterprise use in mind. Additional licensing fee may be
required. For more information about KNOX, please refer
to: www.samsung.com/us/knox
) for more information.
[061616]
Samsung Electronics America (SEA), Inc
Address:
85 Challenger Road
Ridgefield Park,
New Jersey 07660
Phone:
1-800-SAMSUNG (726-7864)
Internet Address:
www.samsung.com
©
2016 Samsung Electronics America, Inc. Samsung is a
registered trademark of Samsung Electronics Co., Ltd.
Do you have questions about your Samsung Mobile
Device?
For 24 hour information and assistance, we offer a new
FAQ/ARS System (Automated Response System) at:
www.samsung.com/us/support
Table of Contents
Section 1: Health and Safety Information ........... 2
Maintaining Water and Dust Resistance . . . . . . . . . . .3
Specific Absorption Rate (SAR) Certification
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
FCC Part 15 Information to User . . . . . . . . . . . . . . . . . . .6
Commercial Mobile Alerting System (CMAS) . . . . . . .7
Samsung Mobile Products and Recycling . . . . . . . . . .7
GPS & AGPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Emergency Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
FCC Hearing Aid Compatibility (HAC) Regulations
for Wireless Devices . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Restricting Children's Access to Your
Mobile Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Section 2: Online Legal Information .................. 15
End User License Agreement for
Software (EULA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Health/Safety and Standard Limited Warranty
Guide (Terms & Conditions of Sale) . . . . . . . . . . . . .15
Procedures for Dispute Resolution/30-day
Arbitration and Opt-Out Policy . . . . . . . . . . . . . . . .16
Section 3: Samsung Product Registration .........19
Index .......................................................................20
1
Section 1: Health and Safety Information
This section outlines the safety precautions associated
with using your phone. The terms “mobile device” or “cell
phone” are used in this section to refer to your phone.
Read this information before using your mobile device
Caution:
The information gathered from this device,
S Health, or related software is not intended for
use in the diagnosis of disease or other
conditions, or in the cure, mitigation, treatment
or prevention of disease.
The accuracy of the information and data
provided by this device and its related software,
including heart rate readings, may be affected by
factors such as environmental conditions, skin
condition, specific activity performed while
using/wearing the device, settings of the device,
user configuration/user-provided information,
placement of the sensor on the body, and other
end-user interactions. Please refer to the user
manual for more information on proper wear and
use, or see www.samsung.com/us/
heartratesensor
Note:
Water-resistant and dust-resistant based on IP67
rating, which tests submersion up to 1.0 meters for
up to 30 minutes.
.
2
Maintaining Water and Dust Resistance
This device is rated IP67 using the Ingress Protection
rating system.
Your device has been tested in a controlled environment
and shown to be water and dust resistant in certain
circumstances (meets requirements of classification IP67
as described by the international standard IEC 60529 Degrees of Protection provided by Enclosures [IP Code];
test conditions: 15-35°C, 86-106 kPa, 1.0 meters, for
30 minutes). Despite this classification, your device is not
impervious to water damage in any situation. It is
important that all compartments are closed tightly.
Note:
If any liquid is found to have entered your device
components or an internally sealed system, this
condition will void your device warranty.
Follow these tips carefully to prevent damage to the
device.
•
Any device which uses accessible compartments or
ports that can be opened should have these sealed or
closed tightly to prevent liquid from entering the
system.
•
Whenever your device gets wet, dry it thoroughly with a
clean, soft cloth.
•
Do not expose the device to salt water or ionized water, or
to water over 1.0 meters deep for more than 30 minutes. If
your device is exposed to fresh water, dry it thoroughly
with a clean, soft cloth. If the device is exposed to any
liquid other than fresh water, rinse the device with fresh
water immediately and dry it thoroughly with a clean, soft
cloth. Failure to rinse the device in fresh water and dry it as
instructed may cause the device to suffer from operability
or cosmetic issues.
•
Do not expose the device to water at high pressure.
Health and Safety Information 3
•
If the device is dropped or receives an impact, the water
and dust resistant features of the device may be
damaged.
•
The touchscreen and other features may not work properly
if the device is used in water or in other liquids. [071516]
Specific Absorption Rate (SAR) Certification Information
Your wireless device is a radio transmitter and receiver. It
is designed and manufactured not to exceed the exposure
limits for Radio Frequency (RF) energy set by the Federal
Communications Commission (FCC) of the U.S.
Government.
These FCC RF exposure limits are derived from the
recommendations of two expert organizations: the
National Council on Radiation Protection and
Measurement (NCRP) and the Institute of Electrical and
Electronics Engineers (IEEE). In both cases, the
recommendations were developed by scientific and
engineering experts drawn from industry, government,
and academia after extensive reviews of the scientific
literature related to the biological effects of RF energy.
The RF exposure limit set by the FCC for wireless mobile
devices employs a unit of measurement known as the
Specific Absorption Rate (SAR). The SAR is a measure of
the rate of absorption of RF energy by the human body
expressed in units of watts per kilogram (W/kg). The FCC
requires wireless devices to comply with a safety limit of
1.6 watts per kilogram (1.6 W/kg).
The FCC SAR limit incorporates a substantial margin of
safety to give additional protection to the public and to
account for any variations in measurements.
SAR tests are conducted using standard operating
positions accepted by the FCC with the device
transmitting at its highest certified power level in all
tested frequency bands. Although the SAR is determined
4
at the highest certified power level, the actual SAR level
of the device while operating can be well below the
maximum reported value. This is because the device is
designed to operate at multiple power levels so as to use
only the power required to reach the network. In general,
the closer you are to a wireless base station antenna, the
lower the power output of the device.
Before a new model device is available for sale to the
public, it must be tested and certified to the FCC that it
does not exceed the SAR limit established by the FCC.
Tests for each model phone are performed in positions
and locations (e.g. at the ear and worn on the body) as
required by the FCC. For body-worn operation, this device
has been tested and meets FCC RF exposure guidelines
when used with an accessory that contains no metal and
that positions the mobile device a minimum of 1.0 cm
from the body. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines. The FCC has
granted an Equipment Authorization for this mobile
device with all reported SAR levels evaluated as in
compliance with the FCC RF exposure guidelines.
This device has a FCC ID number: A3LSMG900A
[Model Number: SM-G900A] and the specific SAR levels
for this device can be found at the following FCC website:
www.fcc.gov/oet/ea/
.
The SAR information for this device can also be found on
Samsung’s website: www.samsung.com/sar
SAR information on this and other model devices can be
accessed online on the FCC's website through
http://transition.fcc.gov/oet/rfsafety/sar.html
. To find
information that pertains to a particular model, this site
uses the device FCC ID number which is usually printed
somewhere on the case of the device. Sometimes it may
be necessary to remove the battery pack to find the
number. Once you have the FCC ID number for a
particular device, follow the instructions on the website
Health and Safety Information 5
and it should provide values for typical or maximum SAR
for a particular device. Additional SAR information can
also be obtained at
www.fcc.gov/encyclopedia/specific-absorption-rate-sarcellular-telephones
FCC Part 15 Information to User
Pursuant to part 15.21 of the FCC Rules, you are cautioned
that changes or modifications not expressly approved by
Samsung could void your authority to operate the device.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Note:
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and
receiver.
6
•
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician
for help.
Commercial Mobile Alerting System (CMAS)
This device is designed to receive wireless emergency
alerts from the Commercial Mobile Alerting System
("CMAS"; which may also be known as the Personal
Localized Alerting Network ("PLAN")). If your wireless
provider has chosen to participate in CMAS/PLAN, alerts
are available while in the provider's coverage area. If you
travel outside your provider's coverage area, wireless
emergency alerts may not be available. For more
information, please contact your wireless provider.
Samsung Mobile Products and Recycling
Samsung cares for the environment and encourages its
customers to recycle Samsung mobile devices and
genuine Samsung accessories.
Proper disposal of your mobile device and its battery is
not only important for safety, it benefits the environment.
Batteries must be recycled or disposed of properly.
Note:
Dispose of unwanted electronics through an
approved recycler.
We've made it easy for you to recycle your old Samsung
mobile device by working with respected take-back
companies in every state in the country.
Note:
Most carriers will provide a take-back option for
products to be properly disposed when purchasing
new products.
Health and Safety Information 7
Drop It Off
For battery recycling,
go to call2recycle.org
or call 1-800-822-8837.
You can drop off your Samsung-branded mobile device
and batteries for recycling at one of our numerous
Samsung Recycling Direct (SM) locations.
Note:
Samsung-branded devices and batteries will be
accepted at these locations for no fee.
To find the nearest recycling location, go to any of the
following:
•
www.samsung.com/recyclingdirect
1-877-278-0799.
•
PLUG-IN to eCYCLING with EPA: www.call2recycle.org/
Mail It In
The Samsung Mobile Take-Back Program will provide
Samsung customers with a free recycling mailing label.
For more information, go to:
https://pages.samsung.com/recycling/index.jsp
follow the on-screen instructions or call 1-800-822-8837.
Follow local regulations regarding disposal of mobile
devices and batteries
Dispose of your mobile device and batteries in accordance
with local regulations. In some areas, the disposal of
these items in household or business trash may be
prohibited. Help us protect the environment - recycle!
or call
and
Warning:
Never dispose of batteries in a fire because they
may explode.
8
GPS & AGPS
Certain Samsung mobile devices can use a Global
Positioning System (GPS) signal for location-based
applications. A GPS uses satellites controlled by the U.S.
Government that are subject to changes implemented in
accordance with the Department of Defense policy and
the 2008 Federal Radio navigation Plan (FRP). Changes
may affect the performance of location-based technology
on your mobile device.
Certain Samsung mobile devices can also use an Assisted
Global Positioning System (AGPS), which obtains
information from the cellular network to improve GPS
performance. AGPS uses your wireless service provider's
network and therefore airtime, data charges, and/or
additional charges may apply in accordance with your
service plan. Contact your wireless service provider for
details.
Your Location
Location-based information includes information that can
be used to determine the approximate location of a
mobile device. Mobile devices which are connected to a
wireless network transmit location-based information.
Additionally, if you use applications that require
location-based information (e.g. driving directions), such
applications transmit location-based information. The
location-based information may be shared with
third-parties, including your wireless service provider,
applications providers, Samsung, and other third-parties
providing services.
Use of AGPS in Emergency Calls
When you make an emergency call, the cellular network
may activate AGPS technology in your mobile device to
tell the emergency responders your approximate
location.
Health and Safety Information 9
AGPS has limitations and
Therefore:
•
Always tell the emergency responder your location to the
best of your ability; and
•
Remain on the mobile device for as long as the emergency
responder instructs you.
Navigation
Maps, directions, and other navigation-data, including
data relating to your current location, may contain
inaccurate or incomplete data, and circumstances can and
do change over time. In some areas, complete information
may not be available.
visually confirm that the navigational instructions are
consistent with what you see before following them. All
users should pay attention to road conditions, closures,
traffic, and all other factors that may impact safe driving
or walking. Always obey posted road signs
might not work in your area
Therefore, you should always
.
.
Emergency Calls
This mobile device, like any wireless mobile device,
operates using radio signals, wireless and landline
networks, as well as user-programmed functions, which
cannot guarantee connection in all conditions, areas, or
circumstances.
Therefore, you should never rely solely on any wireless
mobile device for essential communications (medical
emergencies, for example). Before traveling in remote or
underdeveloped areas, plan an alternate method of
contacting emergency services personnel. Remember, to
make or receive any calls, the mobile device must be
switched on and in a service area with adequate signal
strength.
Emergency calls may not be possible on all wireless
mobile device networks or when certain network services
and/or mobile device features are in use. Check with local
service providers. If certain features are in use (call
10
blocking, for example), you may first need to deactivate
those features before you can make an emergency call.
Consult your User Manual and your local cellular service
provider. When making an emergency call, remember to
give all the necessary information as accurately as
possible. Remember that your mobile device may be the
only means of communication at the scene of an accident;
do not cut off the call until given permission to do so.
To make an emergency call:
1.
If the mobile device is not on, switch it on.
2.
Open your phone dialer.
3.
Enter the emergency number for your present
location (for example, 911 or other official
emergency number), then tap
Emergency numbers vary by location.
Call/Send
.
FCC Hearing Aid Compatibility (HAC) Regulations for Wireless Devices
The U.S. Federal Communications Commission (FCC) has
established requirements for digital wireless mobile
devices to be compatible with hearing aids and other
assistive hearing devices.
When individuals employing some assistive hearing
devices (hearing aids and cochlear implants) use wireless
mobile devices, they may detect a buzzing, humming, or
whining noise. Some hearing devices are more immune
than others to this interference noise, and mobile devices
also vary in the amount of interference they generate.
The wireless telephone industry has developed a rating
system for wireless mobile devices to assist hearing
device users find mobile devices that may be compatible
with their hearing devices. Not all mobile devices have
been rated. Mobile devices that are rated have the rating
on their box or a label located on the box.
Health and Safety Information 11
The ratings are not guarantees. Results will vary
depending on the user's hearing device and hearing loss.
If your hearing device happens to be vulnerable to
interference, you may not be able to use a rated mobile
device successfully. Trying out the mobile device with
your hearing device is the best way to evaluate it for your
personal needs.
M-Ratings
: Wireless mobile devices rated M3 or M4 meet
FCC requirements and are likely to generate less
interference to hearing devices than mobile devices that
are not labeled. M4 is the better/higher of the two
ratings. M-ratings refer to enabling acoustic coupling
with hearing aids that do not operate in telecoil mode.
T-Ratings
: Mobile devices rated T3 or T4 meet FCC
requirements and are likely to generate less interference
to hearing devices than mobile devices that are not
labeled. T4 is the better/higher of the two ratings.
T-ratings refer to enabling inductive coupling with
hearing aids operating in telecoil mode.
Hearing devices may also be rated. Your hearing aid
manufacturer or hearing health professional may help
you find this rating. Higher ratings mean that the hearing
device is relatively immune to interference noise.
Under the current industry standard, American National
Standards Institute (ANSI) C63.19, the hearing aid and
wireless mobile device rating values are added together
to indicate how usable they are together. For example, if a
hearing aid meets the M2 level rating and the wireless
mobile device meets the M3 level rating, the sum of the
two values equals M5.
Under the standard, this should provide the hearing aid
user with normal use while using the hearing aid with the
particular wireless mobile device. A sum of 6 or more
would indicate excellent performance.
12
However, these are not guarantees that all users will be
M3 + M2 = 5
T3 + T2 = 5
satisfied. T ratings work similarly.
The HAC rating and measurement procedure are
described in the American National Standards Institute
(ANSI) C63.19 standard.
HAC for Newer Technologies
This device has been tested and rated for use with hearing
aids for some of the wireless technologies that it uses.
However, there may be some newer wireless
technologies used in this device that have not been tested
yet for use with hearing aids.
It is important to try the different features of this device
thoroughly and in different locations, using your hearing
aid or cochlear implant, to determine if you hear any
interfering noise. Consult your service provider or the
manufacturer of this device for information on hearing
aid compatibility. If you have questions about return or
exchange policies, consult your service provider or device
retailer.
Health and Safety Information 13
Caution: Some applications or prolonged usage may
increase device temperature.
contact with a device that is hot to the touch may
produce skin discomfort or redness, or
low-temperature burns. If the device feels hot to
the touch, discontinue use and close all
applications or turn off the device until it cools.
Always ensure that the device has adequate
ventilation and air flow. Covering the device with
bedding, your body, thick clothing or any other
materials that significantly affect air flow may
affect the performance of the device and poses a
possible risk of fire or explosion, which could
lead to serious bodily injuries or damage to
property.
Prolonged skin
Restricting Children's Access to Your Mobile Device
Your mobile device is not a toy. Do not allow children
under the age of 3 to play with it because they could hurt
themselves or others or damage the mobile device. If
parents choose to allow children 3 or older to use the
device, they should make sure that there is adequate
supervision of children while using the mobile device to
guard against damage to the device and use of services
that may increase wireless or other charges.
Parental control settings should be enabled to ensure
that children do not have access to services or content
not approved by the parent. Routinely check this mobile
device to ensure that the device is working properly and
is safe for children to use.
14
Section 2: Online Legal Information
SAMSUNG ELECTRONICS AMERICA, INC. (“SAMSUNG”)
warrants that SAMSUNG’s devices and accessories
(“Products”) are free from defects in material and
workmanship under normal use and service.
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, New Jersey 07660
Phone: 1-800-SAMSUNG (726-7864)
End User License Agreement for Software (EULA)
The EULA for this device can be found:
Online at: www.samsung.com/us/Legal/
SamsungLegal-EULA4
Health/Safety and Standard Limited Warranty Guide (Terms & Conditions of Sale)
The online version of the Health/Safety and Warranty
guide for your device can be found at:
English:
www.samsung.com/us/Legal/Phone-HSGuide
Spanish:
www.samsung.com/us/Legal/Phone-HSGuide-SP
Online Legal Information 15
Procedures for Dispute Resolution/30-day Arbitration and Opt-Out Policy
ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY
FROM THIS LIMITED WARRANTY OR THE SALE,
CONDITION OR PERFORMANCE OF THE PRODUCTS SHALL
BE RESOLVED EXCLUSIVELY THROUGH FINAL AND
BINDING ARBITRATION, AND NOT BY A COURT OR JURY.
ANY SUCH DISPUTE SHALL NOT BE COMBINED OR
CONSOLIDATED WITH A DISPUTE INVOLVING ANY OTHER
PERSON’S OR ENTITY’S PRODUCT OR CLAIM, AND
SPECIFICALLY, WITHOUT LIMITATION OF THE
FOREGOING, SHALL NOT UNDER ANY CIRCUMSTANCES
PROCEED AS PART OF A CLASS ACTION. THE
ARBITRATION SHALL BE CONDUCTED BEFORE A SINGLE
ARBITRATOR, WHOSE AWARD MAY NOT EXCEED, IN
FORM OR AMOUNT, THE RELIEF ALLOWED BY THE
APPLICABLE LAW. The arbitration shall be conducted
according to the American Arbitration Association (AAA)
Commercial Arbitration Rules applicable to consumer
disputes. The AAA Rules are available online at adr.org
by calling the AAA at 1-800-778-7879. This arbitration
provision is entered pursuant to the Federal Arbitration
Act. The laws of the State of Texas, without reference to
its choice of laws principles, shall govern the
interpretation of the Limited Warranty and all disputes
that are subject to this arbitration provision. The
arbitrator shall decide all issues of interpretation and
application of this arbitration provision and the Limited
Warranty.
For any arbitration in which your total damage claims,
exclusive of attorney fees and expert witness fees, are
$5,000.00 or less (“Small Claim”), the arbitrator may, if
you prevail, award your reasonable attorney fees, expert
witness fees and costs as part of any award, but may not
grant SAMSUNG its attorney fees, expert witness fees or
or
16
costs unless it is determined that the claim was brought
in bad faith. In a Small Claim case, you shall be required to
pay no more than half of the total administrative, facility
and arbitrator fees, or $50.00 of such fees, whichever is
less, and SAMSUNG shall pay the remainder of such fees.
Administrative, facility and arbitrator fees for arbitrations
in which your total damage claims, exclusive of attorney
fees and expert witness fees, exceed $5,000.00 (“Large
Claim”) shall be determined according to AAA rules. In a
Large Claim case, the arbitrator may grant to the
prevailing party, or apportion among the parties,
reasonable attorney fees, expert witness fees and costs.
Judgment may be entered on the arbitrator’s award in
any court of competent jurisdiction.
This arbitration provision also applies to claims against
SAMSUNG’s employees, representatives and affiliates if
any such claim arises from the Product’s sale, condition or
performance.
You may opt out of this dispute resolution procedure by
providing notice to SAMSUNG no later than 30 calendar
days from the date of the first consumer purchaser’s
purchase of the Product. To opt out, you must send notice
by e-mail to optout@sea.samsung.com, with the subject
line: “Arbitration Opt Out.” You must include in the opt
out e-mail (a) your name and address; (b) the date on
which the Product was purchased; (c) the Product model
name or model number; and (d) the IMEI or MEID or Serial
Number, as applicable, if you have it (the IMEI or MEID or
Serial Number can be found (i) on the Product box; (ii) on
the Product information screen, which can be found
under “Settings;” (iii) on a label on the back of the Product
beneath the battery, if the battery is removable; and
(iv) on the outside of the Product if the battery is not
removable). Alternatively, you may opt out by calling
1-800-SAMSUNG (726-7864) no later than 30 calendar
days from the date of the first consumer purchaser’s
Online Legal Information 17
purchase of the Product and providing the same
information. These are the only two forms of notice that
will be effective to opt out of this dispute resolution
procedure. Opting out of this dispute resolution
procedure will not affect the coverage of the Limited
Warranty in any way, and you will continue to enjoy the
benefits of the Limited Warranty.
Severability
If any portion of this Limited Warranty is held to be illegal
or unenforceable, such partial illegality or
unenforceability shall not affect the enforceability of the
remainder of the Limited Warranty. [013016]
18
Section 3: Samsung Product Registration
Samsung Product Registration 19
Index
C
Commercial Mobile Alerting System (CMAS) 7
E
Emergency Calls 10
EULA 15
F
FCC Hearing Aid Compatibility (HAC) Regulations for
Wireless Devices
GPS & AGPS 9
Health and Safety Information 2
Online Legal Information 15
Personal Localized Alerting Network (PLAN) 7
Product Registration 19
Restricting Children’s Access to Your Mobile Device 14
Samsung Mobile Products and Recycling 7
Specific Absorption Rate (SAR) Certification Information 4
Standard Limited Warranty 15
Terms & Conditions of Sale 15
11
G
H
O
P
R
S
T
20
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