Please read this manual before operating your device
and keep it for future reference.
Legal Notices
Legal Notices
Warning: This product contains chemicals known
to the State of California to cause cancer and
reproductive toxicity. For more information, please call
1-800-SAMSUNG (726-7864).
Intellectual Property
All Intellectual Property, as defined below, owned
by or which is otherwise the property of Samsung
or its respective suppliers relating to the SAMSUNG
Phone, including but not limited to, accessories,
parts, or software relating there to (the “Phone
System”), is proprietary to Samsung and protected
under federal laws, state laws, and international
treaty provisions. Intellectual Property includes,
but is not limited to, inventions (patentable or
unpatentable), patents, trade secrets, copyrights,
software, computer programs, and related
documentation and other works of authorship. You
may not infringe or otherwise violate the rights
secured by the Intellectual Property. Moreover,
you agree that you will not (and will not attempt
to) modify, prepare derivative works of, reverse
engineer, decompile, disassemble, or otherwise
attempt to create source code from the software.
No title to or ownership in the Intellectual Property
is transferred to you. All applicable rights of the
Intellectual Property shall remain with SAMSUNG
and its suppliers.
Open Source Software
Disclaimer of Warranties;
Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS
WARRANTY CONTAINED ON THE WARRANTY
PAGE ENCLOSED WITH THE PRODUCT, THE
PURCHASER TAKES THE PRODUCT “AS IS”, AND
SAMSUNG MAKES NO EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT, INCLUDING BUT
NOT LIMITED TO THE MERCHANTABILITY OF THE
PRODUCT OR ITS FITNESS FOR ANY PARTICULAR
PURPOSE OR USE; THE DESIGN, CONDITION OR
QUALITY OF THE PRODUCT; THE PERFORMANCE
OF THE PRODUCT; THE WORKMANSHIP OF THE
PRODUCT OR THE COMPONENTS CONTAINED
THEREIN; OR COMPLIANCE OF THE PRODUCT
WITH THE REQUIREMENTS OF ANY LAW, RULE,
SPECIFICATION OR CONTRACT PERTAINING
THERETO. NOTHING CONTAINED IN THE
INSTRUCTION MANUAL SHALL BE CONSTRUED
TO CREATE AN EXPRESS OR IMPLIED WARRANTY
OF ANY KIND WHATSOEVER WITH RESPECT TO
THE PRODUCT. IN ADDITION, SAMSUNG SHALL
NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND
RESULTING FROM THE PURCHASE OR USE OF
THE PRODUCT OR ARISING FROM THE BREACH
OF THE EXPRESS WARRANTY, INCLUDING
INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES, OR LOSS OF ANTICIPATED PROFITS
OR BENEFITS.
Some software components of this product
incorporate source code covered under GNU
General Public License (GPL), GNU Lesser
GeneralPublic License (LGPL), OpenSSL
License, BSD License and other open source
licenses. Toobtain the source code covered
under the opensource licenses, please visit:
http://opensource.samsung.com.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE
ISSUES OR INCOMPATIBILITIES CAUSED BY
YOUR EDITING OF REGISTRY SETTINGS, OR
YOUR MODIFICATION OF OPERATING SYSTEM
SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE
MAY CAUSE YOUR DEVICE AND APPLICATIONS
TO WORK IMPROPERLY. YOUR CARRIER MAY
NOT PERMIT USERS TO DOWNLOAD CERTAIN
SOFTWARE, SUCH AS CUSTOM OS.
i
CRT_SM-G360AZ_ENG_UM_OB6_TN_031615_R6
Legal Notices
Samsung KNOX™
Samsung Knox™ is Samsung’s security platform
and is a mark for a Samsung device tested for
security with enterprise use in mind. Additional
licensing fee may be required. For more information
about Knox, please refer to:
www.samsung.com/us/knox. [030115]
®
The Bluetooth
Design”) , and combination mark (Bluetooth word
mark and “B Design”) are registered trademarks and
are wholly owned by the Bluetooth SIG.
microSD
the SD Card Association.
Openwave
Openwave,Inc.
™
word mark, figure mark (stylized “B
and the microSD logo are Trademarks of
®
is a registered Trademark of
Samsung Electronics America
(SEA), Inc
Address:
85 Challenger Road
Ridgefield Park,
New Jersey 07660
Do you have questions about your
Samsung Mobile Device?
For 24 hour information and assistance, we offer
a new FAQ/ARS System (Automated Response
System) at: www.samsung.com/us/support
The actual available capacity of the internal memory
is less than the specified capacity because the
operating system and default applications occupy
part of the memory. The available capacity may
change when you upgrade the device.
Nuance
logo are trademarks or registered trademarks of
Nuance Communications, Inc., or its affiliates in the
United States and/or other countries.
®
, VSuite™, T9® Text Input, and the Nuance
Google, the Google logo, Android, the Android logo,
Google Play, Gmail, Google Maps, Google Music,
Google Hangouts, Picasa, Play Newsstand, YouTube,
and other marks are trademarks of Google Inc.
Wi-Fi is a registered trademark of the
WirelessFidelity Alliance, Inc.
Your phone is designed to make it easy for you
to access a wide variety of content. For your
protection, we want you to be aware that some
applications that you enable may involve the location
of your phone being shared. For applications
available through Cricket, we offer privacy controls
that let you decide how an application may use
the location of your phone and other phones on
your account. However, the Cricket privacy tools
do not apply to applications available outside of
Cricket. Please review the terms and conditions
and the associated privacy policy for each locationbased service to learn how location information will
be used and protected. In addition, your Cricket
phone may be used to access the internet and to
download, and/or purchase goods, applications,
and services from Cricket or elsewhere from third
parties. Cricket provides tools for you to control
access to the Internet and certain Internet content.
These controls may not be available for certain
devices which bypass Cricket controls.
Learn about your mobile
device hardware, assembly
procedures, and how to
get started using your new
device.
Getting Started
Front View
Headset jack
Volume key
Earpiece
Proximity sensors
Front camera
Power/Lock key
Recent
Back: Tap to return to the previous screen, or to
•
close a dialog box, menu, or keyboard.
Earpiece: Listen to a call.
•
Front camera: Take self-portraits and record
•
videos of yourself.
Headset jack: Connect an optional headset
•
(notincluded).
Home key: Tap to return to the Home screen.
•
Proximity sensors: Detects the presence of
•
objects near the device.
Home
key
Back
Recent: Tap to display recent apps or touch and
•
hold for home screen options.
Power/Lock key: Press and hold to turn the
•
device on or off. Press to lock or wake up the
screen. Press and hold to turn the device off or
restart it, or for quick access to Airplane Mode,
and to Mute, Vibrate, and Sound modes.
Volume key: Press to adjust the volume of your
•
device’s sounds and audio.
2
Front View
Getting Started
Back View
Microphone
Camera
Flash
Speaker
Microphone
USB charger/Accessory port
Camera: Take pictures and record videos.
•
Flash: Illuminate subjects in low-light
•
environments when taking a photo or recording
video.
Microphone: Records audio and detects voice
•
commands.
3
Speaker: Plays music and other sounds.
•
USB charger/Accessory port: Connect the
•
Charger/USB cable (included), and other optional
accessories (not included) .
Back View
Getting Started
Assemble Your Device
This section helps you to
assemble your device.
Remove the Back Cover
Install the SIM Card
When you subscribe to a cellular network, you are
provided with a plug-in SIM card. During activation,
your SIM card will be loaded with your subscription
details, such as your PIN, available optional
services, and other features.
Warning: Please be careful when handling the SIM
card to avoid damaging it. Keep all SIM cards out of
reach of small children.
Note: The SIM card slot is located below the micro SD
card slot.
1. Remove the back cover using the slot near the
2. Lift the cover up and to the right of the phone.
Warning: Do not bend or twist the back cover
excessively. Doing so may damage the cover.
top of your phone.
► Carefully slide the SIM card into the SIM card
slot.
Make sure that the card’s gold contacts face into
the device and that the angled corner of the card
is positioned as shown.
Caution: If the card is not inserted correctly, the
device will not detect the SIM card. Re-orient the
card and place it back into the slot if the SIM is
notdetected.
4
Assemble Your Device
Getting Started
Install a Memory Card Replace the Back Cover
You can install an optional microSD or microSDHC
memory card (not included) to expand available
memory space.
Note: A memory card can be installed at any time; it
is not necessary to install it prior to using the device.
For more information on installing a memory card,
see Install a Memory Card.
Install the Battery
1. Insert the battery into the opening on the back of
the phone, making sure the connectors align.
2. Gently press down to secure the battery.
1. Place the back cover onto the back of the phone
and press down.
2. Press along the edge of the back cover until you
have a secure seal.
5
Assemble Your Device
Getting Started
Charge the Battery
Your device is powered by a rechargeable, standard
Li-Ion battery. A Wall/USB Charger (charging head
and USB cable) is included with the device for
charging the battery from any standard outlet.
When to Charge the Battery
When the battery is weak and only a few minutes
of operation remain, the battery icon blinks
and the device sounds a warning tone at regular
intervals.
( )
The battery comes partially charged. A fully
discharged battery requires up to four hours of
charge time. You can use the device while charging.
Caution: Use only Samsung-approved charging
devices and batteries. Samsung accessories are
designed to maximize battery life. Using other
accessories may invalidate your warranty and may
cause damage.
In this condition, your device conserves its
remaining battery power by dimming the screen.
When the battery level becomes too low, the device
automatically turns off.
► For a quick check of your battery level, view the
battery charge indicator located in the Status
Bar of your device’s display. A solid color
indicates a full charge.
You can also choose t
value. Viewing a percentage value can provide
a better idea of the remaining charge on the
battery. For more information, see
o display a percentage
Battery.
(
)
1. Insert the USB cable into the port.
2. Connect the USB cable to the charging head,
and then plug the charging head into a standard
outlet.
3. When charging is complete, unplug the charging
head from the outlet and remove the USB cable
from the device.
Caution: Failure to unplug the wall charger before you
remove the battery, can cause damage to the device.
6
Assemble Your Device
Getting Started
Set Up Your Device
Turn Your Device On or Off
Turn the Device On
► Press and hold the Power/Lock key until the
device vibrates and starts up.
Turn the Device Off
1. Press and hold the Power/Lock key until the
Device options menu displays.
2. Tap Power off.
Welcome Screen
The first time you turn your device on, the Welcome
Screen displays. It will guide you through the basics
of setting up your device.
Follow the prompts to choose a default language,
connect to a Wi-Fi network, set up accounts, choose
location services, learn about your device’s features,
and more.
Secure Your Device
Use your device’s screen lock features to secure
your device.
Lock the Device
By default, the device locks automatically when the
screen times out.
► To lock the device, press the Power/Lock key.
Unlock the Device
The default Screen lock on your device is Swipe.
► To unlock your device, press the Power/Lock
key or Home key, and then touch and drag your
finger across the screen.
Set Up a Secure Screen Lock
The default Screen lock is Swipe, which offers no
security. To choose a more secure screen lock, see
Set a Screen Lock.
7
Set Up Your Device
Getting Started
Set Up Accounts on Your Device
Google Account
Your new device uses your Google Account to
fully utilize its Android features, including Gmail,
GoogleHangouts, and the Google Play Store.
When you turn on your device for the first time, set
up your existing Google Account, or create a new
GoogleAccount.
– or –
To create a new Google Account or set up your
Google Account on your device at any time, use
Accounts settings. Formore information,
see Accounts.
►From a Home screen, tap Apps >
Settings> Accounts > Add account >
Google.
Samsung Account
Create a Samsung account, for access to Samsung
content and apps on your device.
When you turn on your device for the first time, set
up your existing Samsung account, or create a new
Samsung account.
– or –
To create a new Samsung account or set up your
Samsung account on your device at any time, use
Accounts settings. Formore information,
see Accounts.
►From a Home screen, tap Apps >
Settings> Accounts
Samsungaccount.
> Add account >
8
Set Up Accounts on Your Device
Know Your Device
Learn some of the key
features of your mobile
device, including the screens
and icons, as well as how to
navigate the device and enter
text using the keyboard.
Warning: Please note that a touch screen
responds best to a light touch from the pad
of your finger or a non-metallic stylus. Using
excessive force or a metallic object when
pressing on the touch screen may damage the
tempered glass surface and void the warranty.
Know Your Device
Home Screen
Notification icons
Widget
Status icons
Status Bar
Home screen indicator
Primary app shortcuts
App folder: For your convenience, there are
•
several applications that are grouped into folders
on the main Home screen.
Apps screen: Allows quick access to all of your
•
applications.
Home screen indicator: Indicates which
•
Homescreen is presently displayed.
Notification icons: Display new messages and
•
emails, notifications, available software updates,
and so on.
App folder
Apps screen
Primary app shortcuts: Shortcuts to your favorite
•
applications.
Status Bar: Displays device status icons (right)
•
and notification icons (left).
Status icons: Display information about the
•
device, such as the network signal strength,
battery level, the time, and so on.
Widget: Self-contained application that runs on
•
the Home screen (not shortcuts) .
10
Home Screen
Know Your Device
The Home screen is the starting
App Shortcuts
point for using your device.
Customize your Home screen
by adding application shortcuts,
widgets, folders, andusing
wallpapers.
Manage Home Screens
Your device comes with multiple Home screens to
hold apps and widgets. You can rearrange the Home
screens in a different order.
1. From a Home screen, pinch the screen.
– or –
Touch and hold an empty space on the screen.
2. Use these options to manage screens:
Add a screen: Scroll to the end of the
•
screens, and then tap Add.
Remove a screen: Touch and hold on a
•
screen, and then drag it to Remove.
You can use app shortcuts to launch an app from
any Home screen.
Add a Shortcut to a Home Screen
1. From a Home screen, tap Apps.
2. Touch and hold an app shortcut, drag it to a
Home screen, and then release it.
Remove a Shortcut
1. Touch and hold an app shortcut.
2. Drag the app shortcut to Remove and
release it.
Note: Removing a shortcut does not delete the app, it
just removes the shortcut from the Home screen.
Widgets
Widgets are self-contained apps that run on a
Homescreen. There are all kinds of widgets,
including links to a specific contact, Internet
bookmarks, Gmail and email accounts, and
manyothers.
Set a screen as the main Home screen:
•
Tap Main Home screen at the top of a
screen. This screen displays when you press
the Home Key.
Change the order of screens: Touch and
•
hold on a screen, and then drag to a new
position.
Add a Widget to a Home Screen
1. Touch and hold an empty space on the screen,
and then tap Widgets.
2. Touch and hold a widget, drag it to a
Homescreen, and then release it.
Remove a Widget
1. From a Home screen, touch and hold a widget.
2. Drag the widget to Remove and releaseit.
Note: Removing a widget does not delete the widget,
it just removes the widget from the Home screen.
11
Home Screen
Know Your Device
Folders
Change the Wallpaper
Place folders on a Home screen to organize items.
Add a Folder to a Home Screen
1. From a Home screen, touch and hold an app
shortcut.
2. Drag the shortcut onto Create folder and
release.
3. Enter a folder name.
4. Tap
folder.
5. Tap Done. A folder is created with the shortcut(s)
inside.
Add to place additional apps in the
Using Folders
1. Tap a folder to open it and access the shortcuts
inside.
2. To add shortcuts to an existing folder, touch and
hold the shortcut, and then drag it onto the folder
and release.
Change the look of the Home and Lock screens
with wallpaper. You can display a favorite picture or
choose from preloaded wallpapers.
1. From a Home screen, pinch the screen.
– or –
Touch and hold an empty space on the screen.
2. Tap Wallpapers to customize your screen.
For more details, see Wallpaper
3. To delete a folder, touch and hold the folder until
it detaches, and then drag it to
release.
Remove and
12
Home Screen
Know Your Device
Status Bar
The Status Bar at the top of the
Home screen provides device
information (such as network
status, battery charge, and time)
Notification Icons
Missed call.
on the right side and notification
alerts on the left.
Status Icons
Battery is fully charged.
Battery is low. The yellow area turns red
as the charge level becomes critical.
Battery is charging.
Vibrate mode is enabled.
Mute mode is enabled.
The device is connected to a 4G LTE
wireless network.
Signal strength.
Call in progress.
Call is on hold.
Call is using speakerphone.
New email has arrived.
New Gmail has arrived.
New voicemail message has been
received.
New text or multimedia message has
arrived.
Download of a file or app is in progress.
File is being uploaded or sent.
Wi-Fi is active.
No wireless network is available.
13
Location service (GPS) is active.
App updates are available from the
Google Play Store.
App updates are complete.
Keyboard is in use.
Connected to a computer using a
USBcable.
Status Bar
Know Your Device
Navigation, Motions, and Gestures
Touchscreen Navigation
Tap
Lightly tap items to select or launch them.
Tap the on screen keyboard to enter characters
•
ortext.
Tap an item to select it.
•
Tap an app icon to launch the application.
•
Touch and Hold
Activate onscreen items by a touch and hold
gesture. For example:
Touch and hold a widget on the Home screen to
•
move it.
Touch and hold a field to display a pop-up menu
•
of options.
Drag
To drag, touch and hold on an item, and then move
it to a new location.
Drag an app shortcut to add it to a Home screen.
•
Drag a widget to place it in a new location on a
•
Homescreen.
Pinch and Spread
Pinch the screen using your thumb and forefinger or
spread by moving your fingers apart.
Pinch or spread the screen to zoom in or out while
•
viewing a picture or a webpage.
Pinch or spread the screen to zoom in or out while
•
taking a picture.
Swipe or Slide
To swipe, lightly drag your finger vertically or
horizontally across the screen.
Swipe the screen to unlock the device.
•
Swipe the screen to scroll through the
•
Homescreens or menu options.
14
Navigation, Motions, and Gestures
Know Your Device
Notification Panel
Quick settings
Adjust screen
brightness
Tap notification to launch
app or view detail
Settings
Clear all
notifications
Notification icons on the Status
Bar display calendar events,
device status, and more. For
details, open the Notification
Panel.
View the Notification Panel
1. Swipe down on the Status Bar to display the
Notification Panel.
2. Scroll down the list to see notification details.
Tap an item to open it.
•
To clear a single notification, drag the
•
notification left or right. Tap Clear to clear all
notifications.
3. To close the Notification Panel, swipe upward
from the bottom of the screen or tap Back.
Quick Settings
In addition to notifications, the Notification Panel
also provides quick access to device functions such
as Wi-Fi, allowing you to quickly turn them on or off.
To view additional Quick settings:
► Swipe left or right across the visible icons.
Notification Panel Settings
To customize the Notification Panel:
►From a Home screen, tap Apps >
Settings>Display >
For more information, see Notification Panel.
Notification panel.
15
Notification Panel
Know Your Device
Entering Tex t
123
Using the SamsungKeyboard
Type your text input using a QWERTY keyboard.
Predictive Text
Options key
Special Keys
Sym
Touch and hold the Options key to:
Tap to insert numbers and symbols.
Configure the Samsung Keyboard
To customize the Samsung Keyboard:
1. From a Home screen, tap Apps >
Settings> Language and in
2. Tap Settings next to Samsung keyboard for
options.
put.
Using Google Voice Typing
Instead of typing, speak your text input.
Use Google Voice Typing.
Access keyboard settings.
Insert emoticons.
Predic tive Tex t
Predictive text suggest words matching your text
entries, and, optionally, completes common words
automatically. Predictive text can learn your personal
writing style from your contacts, messages, email,
and social networking sites — improving its accuracy
of predicting your text entries.
To enable Google Voice Typing:
1. From a Home screen, tap Apps >
Settings > Language and input.
2. Tap the checkbox next to Google voice typing
to enable this feature.
3. On the Samsung Keyboard, tap
Typing. You may need t
Options key (left of the Space key) to find it.
4. Speak your text.
o touch and hold the
Google Voice
Configure Google Voice Typing
To customize Google Voice Typing:
1. From a Home screen, tap Apps >
Settings> Language and in
2. Tap Settings next to Google voice typing for
options.
put.
16
Entering Text
Calling
Make telephone calls using a
variety of calling features and
services.
Calling
Make and Answer Calls
Learn how to make or answer
a call. Explore features and
functionality associated with
making or answering a call.
Make a Call
1. From a Home screen, tap Phone.
2. Enter a number and tap Dial.
Quickly Dial a Number from
YourContactList
1. From a Home screen, tap Apps >
Contacts.
2. While viewing your contact list, swipe your finger
across a contact to the right call the contact.
Answer a Call
When a call is received the phone rings and
displays the caller’s phone number, or name if
stored in the contacts list.
Touch and drag Answer in any direction to
•
answer the call.
Touch and drag Reject in any direction to
•
reject the call and send it to your voicemail.
Multitask While on a Call
If you exit the call screen and return to a Home
screen, your active call is indicated by an icon on
the Status bar, and a thumbnail on the screen.
This lets you continue with your current call and do
something else, such as access the contacts list,
view a recent email, locate a picture, and so on.
To end a call from any application:
Dial a Recent Number
All incoming, outgoing, and missed calls are
recorded in the Call log. If the number or caller is
listed in your contacts list, the associated name is
also displayed.
1. From a Home screen, tap Phone.
2. Tap the Logs tab. A list of recent calls is
displayed.
3. Tap a contact, and then tap
Call.
End a Call
► When you are ready to end your call, tap
End.
► Swipe the Status bar downward to reveal the
Notification panel, and then tap End.
18
Make and Answer Calls
Calling
Options During a Call
Your phone provides a number of functions that you
can use during a call.
Adjust the Call Volume
► Press the Volume Key to increase or decrease
the volume.
– or –
Quickly add more volume to the incoming audio
by tapping
Listen with the Speaker or
Bluetooth Headset
Moreoptions > Extra volume.
Call Waiting
If your service plan supports this feature, you can
answer an incoming call while you have a call in
progress. You are notified of an incoming call by a
call waiting tone.
To answer a new call while you have a call in
progress:
1. Slide Answer in any direction to answer the
new call.
2. Tap an option:
Putting [caller] on hold to place the previous
•
caller on hold while you answer the new
incoming call.
Listen to the call using the speaker or through a
Bluetoothheadset (not included).
► Tap Speaker to hear the caller using the
speaker.
– or –
Tap Bluetooth to use a Bluetooth headset
(notincluded).
Place a New Call While on a Call
If your service plan supports this feature, you can
make another call while a call is in progress.
1. From the active call, tap Add call to dial the
second call. The first call is displayed as a
thumbnail.
2. Dial the new number and tap Dial.
Tap Swap to switch between the two calls.
•
Tap Merge to hear both callers at once
•
(multiconferencing).
Ending call with [caller] to end the previous
•
call and answer the new call.
3. Tap the previous On hold number entry and
select Swap to switch between the two calls.
This places the new caller on hold and activates
the previous call.
19
Make and Answer Calls
Calling
Call Log
Make a Call Using Speed Dial
The numbers of the calls you have dialed, received,
or missed are stored in the Call log.
1. From a Home screen, tap Phone.
2. Tap the Logs tab. A list of recent calls is
displayed. If the caller is in your contacts list, the
caller’s name is displayed.
Save a Recent Call to Your Contacts List
1. From a Home screen, tap Phone > Logs tab.
2. Tap the call that contains the information that you
want to save to your contacts list.
3. Tap Create contact.
– or –
If you want to replace the number for an existing
contact, tap Update existing.
Delete a Call from the Call Log
1. From a Home screen, tap Phone > Logs tab.
2. Touch and hold the call you want to delete from
the Call log.
3. Tap
Delete.
You can assign a shortcut number to a contact for
speed dialing their default number.
To make a call using Speed Dial:
1. From a Home screen, tap Phone > Keypad.
2. Touch and hold the speed dial number.
If the speed dial number is more than 1 digit
long, enter the first digits, then hold the last digit.
Create a Speed Dial
1. From a Home screen, tap Apps >
Contacts.
2. Tap Moreoptions > Speed dial. The Speed
3. Tap an unused number. A list of contacts
4. Tap a contact to assign to the number.
dial screen displays showing the numbers 1
through 100. Number 1 is reserved for voicemail.
displays.
Theselected contact displays in the speed dial
number box.
To remove a Speed Dial number assignment
•
Tap Remove.
20
Make and Answer Calls
Calling
Make an Emergency Call
Call Settings
The Emergency calling mode makes redialing an
emergency number a one-tap process.
Note: This mode can drain your battery power more
rapidly than normal calling mode.
Make an Emergency Call without a
SIMCard
Without a SIM card, you can only make an
emergency call with the phone; normal cell phone
service is not available.
1. From the Lock screen, tap Emergency call.
2. Enter 911 and tap Dial.
3. Complete your call. During this type of call, you
will have access to the Speaker mode, Keypad,
and End Call features.
4. Tap
Endcall.
Make an Emergency Call with a SIM Card
To access the Call settings menu:
►From a Home screen, tap Phone >
Moreoptions > Settings > Call.
– or –
From a Home screen, tap
Settings> Call.
Apps >
1. From a Home screen, tap Phone.
2. Enter the emergency number (example: 911),
then tap Dial.
21
Make and Answer Calls
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