Samsung SM-A720F, SM-A720F-DS, SM-A320FL, SM-A520F-DS, SM-A320Y User Manual

...

SM-A320F

SM-A320F/DS

SM-A320FL SM-A320Y SM-A520F/DS

User Manual

SM-A320Y/DS SM-A720F

SM-A520F

SM-A720F/DS

English. 02/2017. Rev.1.2

www.samsung.com

Table of Contents

Basics

4 Read me first

6 Device overheating situations and

solutions

9 Maintaining water and dust resistance

10 Package contents

11 Device layout

15 Battery

20 SIM or USIM card (nano-SIM card)

32 Memory card (microSD card)

36 Turning the device on and off

37 Controlling the touchscreen

40 Home screen

46 Lock screen

48 Always On Display

50 Notification panel

52 Entering text

55 Screen capture

55 Opening apps

56 Secure Folder

59 Multi window

63 Samsung account

65 Transferring data from your previous

device

Applications

74 Installing or uninstalling apps

76 Phone

80 Contacts

83 Messages

86 Internet

88 Email

89 Camera

100 Gallery

105 Samsung Pay

109 Samsung Members

111 Game Launcher

113 Samsung Notes

115 Calendar

116 S Health

119 S Voice

120 Voice Recorder

122 My Files

122 Clock

124 Calculator

124 Radio

125 Google apps

67 Device and data management

69 Quick connect

72 Sharing features

73 Emergency mode

Table of Contents

Settings

127 Introduction

127 Connections

140 Sounds and vibration

141 Notifications

141 Display

143 Wallpapers and themes

144 Advanced features

146 Device maintenance

148 Applications

148 Lock screen and security

153 Cloud and accounts

155 Google

155 Accessibility

156 General management

156 Software update

157 User manual

157 About device

Appendix

158 Troubleshooting

164 Removing the battery

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•

You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

•

Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

•

The images in this manual are based on the SM-A520F model.

Basics

•

Be careful not to forget your unlock codes for the screen lock, accounts, and other security features. If you forget an unlock code, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.

•

Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC,

Apps

→

you can view the FCC ID of the device. To view the FCC ID, tap

Settings

→

About device

•

Depending on the region, you can view the regulatory information on the device. To view the information, tap

→

Battery info

Apps

→

Settings

→

About device

→

Regulatory information

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Basics

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.

Do the following when the device heats up:

•

Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.

•

If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.

•

When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

When the device heats up during use

When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.

•

During the initial setup after purchase or when restoring data

•

When downloading large files

•

When using apps that require more power or using apps for extended periods

–

When playing high-quality games for extended periods

Basics

–

When recording videos for extended periods

–

When streaming videos while using the maximum brightness setting

–

When connecting to a TV

•

While multitasking (or, when running many apps in the background)

–

When using Multi window

–

When updating or installing apps while recording videos

–

When downloading large files during a video call

–

When recording videos while using a navigation app

•

When using large amount of data for syncing with the cloud, email, or other accounts

•

When using a navigation app in a car while the device is placed in direct sunlight

•

When using the mobile hotspot and tethering feature

•

When using the device in areas with weak signals or no reception

•

When charging the battery with a damaged USB cable

•

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead

•

When you are roaming

Do the following when the device heats up:

•

Keep the device updated with the latest software.

•

Conflicts between running apps may cause the device to heat up. Restart the device.

•

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•

Close apps that increase battery consumption or that run in the background when not in use.

•

Delete unnecessary files or unused apps.

•

Decrease the screen brightness.

•

If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.

Basics

Device limitations when the device overheats

When the device heats up, the features and performance may be limited or the device may turn off to cool down. This feature is only available on supported models.

•

If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down.

•

If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down.

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•

Do not store your device in very cold or very hot temperatures.

•

Do not expose your device to direct sunlight for extended periods.

•

Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.

•

Do not place the device in any areas that may overheat, such as on an electric heating mat.

•

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.

•

Never use a damaged charger or battery.

Basics

Maintaining water and dust resistance

Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device.

•

Do not immerse the device in water deeper than 1.5 m or keep it submerged for more than 30 minutes.

•

Do not expose the device to water moving with force.

•

If the device is exposed to clean water, dry it thoroughly with a clean, soft cloth. If the device is exposed to other liquids, such as salt water, ionised water, or alcoholic beverage, rinse it with clean water and dry it thoroughly with a clean, soft cloth. If you do not follow these instructions, the device’s performance and appearance may be affected.

•

If the device has been immersed in water or the microphone or speaker is wet, sound may not be heard clearly during a call. Wipe the device with a dry cloth or dry it thoroughly before using it.

•

The touchscreen and other features may not work properly if the device is used in water.

•

Your device has been tested in a controlled environment and certified to be waterand dust-resistant in specific situations (meets requirements of classification IP68 as described by the international standard IEC 60529-Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, 1.5 metre, 30 minutes). Despite this classification, it is still possible for your device to be damaged in certain situations.

Basics

Package contents

Check the product box for the following items:

•

Device

•

Quick start guide

•

The items supplied with the device and any available accessories may vary depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Basics

SIM card / Memory card tray

Device layout

–

Type 1 (SM-A320F, SM-A320Y):

Speaker

Proximity sensor

Touchscreen

Recents key

Front camera

Loud speaker

Power key

Home key (Fingerprint recognition sensor)

Back key

Microphone

Multipurpose jack (USB Type-C)

Headset jack

Basics

Microphone

GPS antenna

Rear camera

NFC antenna / MST antenna

Flash

Volume key

Main antenna

Basics

► Single SIM models: Memory

–

Type 2 (SM-A520F, SM-A720F):

► Dual SIM models: SIM card /

Memory card tray

card tray

Speaker

Front camera

Proximity / RGB sensor

Multipurpose jack (USB Type-C)

Loud speaker

Power key

Touchscreen

Home key (Fingerprint recognition sensor)

Recents key

Back key

Microphone

Headset jack

Basics

Microphone

GPS antenna

Rear camera

NFC antenna / MST antenna

•

Connectivity problems and battery drain may occur in the following situations:

–

If you attach metallic stickers on the antenna area of the device

–

If you attach a device cover made with metallic material to the device

Flash

Volume key

SIM card tray

Main antenna

–

If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection

•

Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•

Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.

Basics

Keys

Key Function

•

Press and hold to turn the device on or off.

Power

•

Press to turn on or lock the screen.

•

Tap to open the list of recent apps.

Recents

•

Tap and hold to launch the split screen view.

•

Press to turn on the screen while the screen is locked.

Home

Back

Volume

The function of the keys may not be available depending on the region or service provider.

Battery

Charging the battery

•

Press to return to the Home screen.

•

Press and hold to launch

•

Tap to return to the previous screen.

•

Press to adjust the device volume.

Google

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Basics

Connect the USB cable to the USB power adaptor, and plug the USB cable into the

device’s multipurpose jack.

–

Type 1 (SM-A320F, SM-A320Y):

–

Type 2 (SM-A520F, SM-A720F):

Plug the USB power adaptor into an electric socket.

After fully charging, disconnect the device from the charger. First unplug the charger

from the device, and then unplug it from the electric socket.

Basics

Viewing the remaining charging time

While charging, open the Home screen and tap

Battery

The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.

Apps

→

Settings

→

Device maintenance

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

Optimise the device using the device maintenance feature.

•

When you are not using the device, turn off the screen by pressing the Power key.

•

Activate power saving mode.

•

Close unnecessary apps.

•

Deactivate the Bluetooth feature when not in use.

•

Deactivate the Wi-Fi feature when not in use.

→

•

Deactivate auto-syncing of apps that need to be synced, such as emails.

•

Decrease the backlight time.

•

Decrease the screen brightness.

Battery charging tips and precautions

•

When the battery power is low, the battery icon appears empty.

•

If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

•

If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

•

Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.

•

The device can be used while it is charging, but it may take longer to fully charge the battery.

Basics

•

If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

•

While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

•

If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.

•

If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Fast charging

The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off.

This feature may not be available depending on the region or service provider.

About Fast charging

•

Fast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0.

•

To use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off, the

If the fast charging feature is not activated, on the Home screen, tap

icon appears on the screen.

Apps

→

Settings

→

Device maintenance charging

switch to activate it.

•

You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger.

•

If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.

→

Battery

→ →

Advanced settings

, and then tap the

Fast cable

Basics

Power saving mode

Activate power saving mode to extend the battery’s usage time.

On the Home screen, tap

Tap

2 3

CUSTOMISE

mode.

Tap

APPLY

to change the power saving settings before entering power saving

Apps

→

Settings

→

Device maintenance

→

Battery

→

MID

Maximum power saving mode

In maximum power saving mode, the device decreases battery consumption by applying the dark theme and limiting the apps and features available. Network connections, except for the mobile network, will be deactivated.

On the Home screen, tap

Tap

CUSTOMISE

saving mode.

to change the power saving settings before entering maximum power

Apps

→

Settings

→

Device maintenance

→

Battery

→

MAX

Tap

After entering maximum power saving mode, on the Home screen, tap to use. To remove apps, tap

To deactivate maximum power saving mode, tap

mode

APPLY

The estimated battery usage time may vary depending on your device settings and operating conditions.

→

Edit

and select an app with .

→

Disable Maximum power saving

and select an app

Basics

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

•

Use only a nano-SIM card.

•

Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

•

Dual SIM models: In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.

•

Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

Basics

►

Single SIM models:

–

Type 1 (SM-A320F, SM-A320Y):

Basics

–

Type 2 (SM-A520F, SM-A720F):

Basics

►

Dual SIM models:

–

Type 1 (SM-A320F, SM-A320Y):

Basics

–

Type 2 (SM-A520F, SM-A720F):

Basics

Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Pull out the tray gently from the tray slot.

Basics

►

Single SIM models: Place the SIM or USIM card on the tray with the gold-coloured

contacts facing downwards.

►

Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured

contacts facing downwards.

Place the primary SIM or USIM card on the tray 1 ( on the tray 2 (

–

Type 1 (SM-A320F, SM-A320Y):

–

Type 2 (SM-A520F, SM-A720F):

2 ).

1 ) and the secondary SIM or USIM card

Tray 2Tray 1

Tray 1

Gently press the SIM or USIM card into the tray to secure it.

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

Insert the tray back into the tray slot.

•

If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Tray 2

Basics

Correct card installation

►

Single SIM models:

–

Type 1 (SM-A320F, SM-A320Y):

Nano-SIM card

–

Type 2 (SM-A520F, SM-A720F):

microSD card

Nano-SIM card

microSD card

Basics

►

Dual SIM models:

–

Type 1 (SM-A320F, SM-A320Y):

Nano-SIM card

microSD card

–

Type 2 (SM-A520F, SM-A720F):

Nano-SIM card

microSD card

•

Use only a nano-SIM card.

•

You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.

Basics

Removing the SIM or USIM card

Insert the ejection pin into the hole on the tray to loosen the tray.

Pull out the tray gently from the tray slot.

Remove the SIM or USIM card.

►

Single SIM models:

–

Type 1 (SM-A320F, SM-A320Y):

–

Type 2 (SM-A520F, SM-A720F):

Basics

►

Dual SIM models:

–

Type 1 (SM-A320F, SM-A320Y):

–

Type 2 (SM-A520F, SM-A720F):

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