Samsung SLS BU10J User Manual

Confirm Your Excellent Home LTE in Service

When Excellent Home LTE is initiating, the Status Indicator LED will be solid red. When LTE is in service, the LTE LED turns blinking green. When GPS is in Locking State, GPS LED turns blinking green. When the internet is connected, LAN LED turns green.

LTE/GPS/LAN Status Indicator

Troubleshooting

What if GPS LED does not turn green in one hour?

You may have to change the installation location. Please move and install Excellent Home LTE to a location near a window where the outside is visible. An external GPS antenna for the GPS port of Excellent Home LTE is available optionally. Instead of moving Excellent Home LTE, you can buy and connect an external GPS antenna.

For More Information

•For the latest documentation, additional troubleshooting steps, or to learn more about advanced settings and the device’s web interface, find the downloadable User Guide at www.verizonwireless.com/support/4g-lte-network- extender/.

•Call customer support toll free at 800-922-0204.

QUICK START GUIDE

Excellent Home LTE

SLS-BU10J

EP68-00558A Revision 1

Excellent Home LTE

Thank you for purchasing a Excellent Home LTE to provide enhanced coverage for your wireless devices.

Use this guide to help you set up your Excellent Home LTE for first use, learn how to connect to it, and verify that you are under Excellent Home LTE coverage.

Get to Know Your Device

							LTE/GPS/LAN
							LTE/GPS/LAN
							Status Indicator
							GPS Port
							GPS Port
							Reset Button
							Reset Button
							LAN Port
							LAN Port
In the Box							5V DC Power Input
In the Box							5V DC Power Input

For advanced use only.

Depress the Reset button for 10 seconds to reset to factory default. Please see the User Guide.

Quick Start Guide and

Product Safety and

Warranty Manual

Excellent Home LTE

Power Adaptor

Ethernet Cable

Before You Begin

Go to www.verizonwireless.com/support/4g-lte-network-extender/ and print the User Guide.

Excellent Home LTE Requirements

•Internet Access: High speed wired broadband with minimum download speed of 10 Mbps and upload speed of 5 Mbps, 20 Mbps down and 10 Mbps up or higher is recommended.

٤٤ Home satellite broadband access is not supported.

•A Router: Excellent Home LTE must be connected to an available LAN port on a router or modem with always-on Internet access.

Placement

•Identify a location near a window for Excellent Home LTE where a strong GPS signal can be acquired.

٤٤ A GPS signal is necessary for Excellent Home LTE to work properly and to provide your location in the event of an emergency and 911 is dialed.

•Place your Excellent Home LTE at least 10 feet away from products that generate electromagnetic radiation (e.g., microwave oven).

•Identify a power source for your Excellent Home LTE.

Setup Instructions

Connect Your Excellent Home LTE to the Internet

1.Plug one end of the provided Ethernet cable into an available LAN port on your router and the other end to the LAN port on your Excellent Home LTE.

2.Plug the power supply connector into the DC 5V power port located at the rear of Excellent Home LTE.

3.Plug the end of the power cord into an available outlet.

Excellent Home LTE

Power

Adaptor

Router

Ethernet cable

Automatic startup and self-configuration will begin on power up and will take between 30 - 60 minutes the first time Excellent Home LTE is powered on!

For general safety and precautions, see Product Safety and Warranty Manual.

Excellent Home LTE

Product Safety and Warranty

Please read this manual before operating your device and keep it for future reference. This document contains important terms and conditions with respect to your device.

By using this device, you accept those terms and conditions.

EP68-00559A Printed in Korea


Global rFemto_NE for Enterprise PSW_body_Ver.1.0_VzW.indd 1			2017-08-03 8:16:07

Legal Information

READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.

Samsung Limited Warranty - This product is covered under the applicable Samsung Limited Warranty INCLUDING ITS DISPUTE RESOLUTION PROCEDURE and your right to opt out of arbitration within 30 calendar days of the first consumer purchase. You may opt out by either sending an email to optout@sea.samsung.com with the subject line “Arbitration OptOut” or by calling 1-800-SAMSUNG (726-7864). For more detailed procedures, please refer to the “Dispute Resolution Procedures and Arbitration OptOut” section of the Limited Warranty.

WARNING! This product contains chemicals known to the State of California to cause cancer, birth defects or other reproductive harm. For more information, please call 1-800-SAMSUNG (726-7864).

Intellectual Property

All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Device, including but not limited to, accessories, parts, or software relating thereto (the “Excellent Home LTE”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise

attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.

Open Source Software

Some software components of this product, including but not limited to ‘PowerTOP’ and ‘e2fsprogs’, incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit:

http://opensource.samsung.com.

Disclaimer of Warranties; Exclusion of Liability

EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT “AS IS”, AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECTTO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF

THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCTWITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECTTO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.

Modification of Software

SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.

USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.


Global rFemto_NE for Enterprise PSW_body_Ver.1.0_VzW.indd 2-3			2017-08-03 8:16:07

IF YOUR CARRIER PROHIBITS THIS, IF YOU ATTEMPTTO DOWNLOAD SOFTWARE ONTO THE DEVICE WITHOUT AUTHORIZATION, YOU WILL BE NOTIFIED ON THE SCREEN THATTHE DEVICE WILL NO LONGER OPERATE AND BE INSTRUCTED TO POWER DOWN THE DEVICE. YOU MUSTTHEN CONTACT YOUR CARRIER TO RESTORE THE DEVICE TO THE CARRIER AUTHORIZED SETTINGS.

Samsung Electronics America (SEA), Inc

Address:

85 Challenger Road Ridgefield Park, New Jersey 07660

Phone: 1-800-SAMSUNG (726-7864)

Internet Address: www.samsung.com

For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at: www.samsung.com/us/support

Table of Contents

Section 1: Product Safety......................................	2
General Precautions........................................................	2
Using your Excellent Home LTE Near Other
Electronic Devices...........................................................	3
Radio Frequency (RF) Energy......................................	4
Knowing Radio Frequency Safety..............................	4
FCC Part 15 Information to User...............................	4
Section 2: Product Warranty................................	8
Procedures for Dispute Resolution/30 day
Arbitration and Opt Out Policy...................................	8
Terms & Conditions of Sale and Standard Limited
Warranty............................................................................	10
End User License Agreement for Samsung
Software (EULA)............................................................	13
Open Source Announcement....................................	23
Apache License...............................................................	25
Boost Software License - Version 1.0..................	29
BSD 3-clause “New” or “Revised” License............	30
GNU GENERAL PUBLIC LICENSE..........................	30
GNU LESSER GENERAL PUBLIC LICENSE........	37

The MIT License.............................................................	48
LICENSE ISSUES...........................................................	49
OpenSSL License...........................................................	49
Original SSLeay License.............................................	50
RSA Data Security........................................................	52
Index...............................................................................	53


Global rFemto_NE for Enterprise PSW_body_Ver.1.0_VzW.indd 4-1			2017-08-03 8:16:07

Section 1: Product Safety

This user guide contains important operational and safety information that will help you safely use your Excellent Home LTE.

General Precautions

There are several simple guidelines to operating your Excellent Home LTE properly and maintaining safe, satisfactory service.

●● Avoid exposing your Excellent Home LTE to rain or liquid spills. If your device does get wet, immediately turn the power off and remove the power connector.

●● Do not operate the Excellent Home LTE in an extremely dusty or humid environment.

●● Avoid placing the Excellent Home LTE near radiators or other heating sources.

●● Do not obstruct the heat vents by blocking the openings or covering Excellent Home LTE and do not operate it in a confined space.

●● Avoid locating the Excellent Home LTE where it could be exposed to direct sunlight for prolonged periods.

●● Do not connect the Excellent Home LTE to a power strip containing an excessive number of other devices. Refer to the documentation that came with your power strip for capacity information.

●● Do not attempt to open the Excellent Home LTE or power supply, or dissemble the Excellent Home LTE component case. You run the risk of electrical shock and/or burn and voiding the limited warranty. No user-serviceable parts are located within the Excellent Home LTE enclosure.

●● If the Excellent Home LTE will not be used for a prolonged periods, remove the power cord from the AC outlet.

●● Avoid abuse such as dropping, hitting, bending, and placing items on top of the Excellent Home LTE case.

●● Any changes or modifications to your Excellent Home LTE not expressly approved in this document could void your equipment warranty and void your authority to operate this equipment.

WARNING! You may not be able to make 911 calls in the event of an electrical power outage, broadband connection failure, or other service disruption. 911 services may be limited in areas outside of the network. Not all public safety answering points have location-based E911 technology. Always be prepared to report your location to the 911 operator when placing an emergency call. Mobile phones operate using radio signals which cannot guarantee connection in all conditions.

Using your Excellent Home LTE Near Other Electronic Devices

Most modern electronic equipment is shielded from radio frequency (RF) signals. However, RF signals from your Excellent Home LTE may affect inadequately shielded electronic equipment.

Conversely, ensure the unit is placed at least 2 feet away from products which generate electromagnetic radiation, such as a computer monitor or microwave oven.

Note: For the best care of your Excellent Home LTE, ensure that only authorized personnel service your device. Failure to do so may be dangerous and void your warranty. Consult the manufacturer of any personal medical devices, such as pacemakers and hearing aids, to determine if they are adequately shielded from external RF signals.

Radio Frequency (RF) Energy

Understanding How Your Excellent Home LTE Operates

Your Excellent Home LTE functions as a radio transmitter and receiver. When it is turned on, it receives and transmits radio frequency (RF) signals. When you use

Section 1: Product Safety


Global rFemto_NE for Enterprise PSW_body_Ver.1.0_VzW.indd 2-3			2017-08-03 8:16:07

your Excellent Home LTE, the system handling your call controls the power level. This power can range up to 100mW peak (2x50mW).

Knowing Radio Frequency Safety

The design of your Excellent Home LTE complies with updated NCRP standards described below:

In 1991–92, the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) joined in updating ANSI’s 1982 standard for safety levels with respect to human exposure to

RF signals. More than 120 scientists, engineers and physicians from universities, government health agencies and industries developed this updated standard after reviewing the available body of research.

In 1993, the Federal Communications Commission (FCC) adopted this updated standard in a regulation. In August 1996, the FCC adopted a hybrid standard consisting

of the existing ANSI/IEEE standard and the guidelines published by the National Council of Radiation Protection and Measurements (NCRP).

For more information about RF exposure, visit the FCC Web site at www.fcc.gov.

FCC Part 15 Information to User

FCC ID number: A3LSLS-BU10J.

Pursuant to part 15.21 of the FCC Rules, you are cautioned that changes or modifications not expressly approved by Samsung could void your authority to operate the device.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1)This device may not cause harmful interference, and

(2)this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

●● Reorient or relocate the receiving antenna.

●● Increase the separation between the equipment and receiver.

●● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

●● Consult the dealer or an experienced radio/TV technician for help.

Important Note.

FCC Radiation Exposure Statement

To ensure the safety of users, the FCC has established criteria for the amount of radio frequency energy various products may produce depending on their intended usage. This product has been tested and found to comply with the FCC’s exposure criteria.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

The installation of the base unit should allow at least 20 centimeters between the base and persons to be in compliance with FCC RF exposure guidelines.

Use only Samsung approved accessories. Samsung approved chargers and accessories are specifically designed for your device.

Please read the following important safety notices and instructions before installing or using the product.

1.Follow all warnings and instructions marked on the product.

2.Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use an anti-static cleaning pad for cleaning.

3.Do not use this product near water.

4.Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged.

5.This product should be operated using the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

6.Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord.

Section 1: Product Safety


Global rFemto_NE for Enterprise PSW_body_Ver.1.0_VzW.indd 4-5			2017-08-03 8:16:07

7.Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock.

8.Never spill liquid of any kind into or onto the product.

9.Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks.

10.Refer all questions regarding servicing of this product to qualified service personnel.

Electric current from power, telephone, and communication cables is hazardous, and could result in electric shock and/or fire.

To avoid electric shock, use caution when connecting cables. For example, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors.

To avoid electric shock, do not operate the product or connect or disconnect cables during electrical storms. To avoid electric shock, do not use this product in or near water.

To reduce the risk of fire or overheating, keep this product in well ventilated areas, away from radiators or other heat sources. Do not block cooling vents.

The plug-socket combination must be accessible at all times because it serves as the main power-disconnecting device.

Use only the manufacturer-provided AC adaptor approved for use with this product. Use of another AC adaptor may cause a fire or explosion.

This product relies on short-circuit (over current) protection installed in your home or office. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. is used on the phase conductors (all current carrying conductors).

Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

a.When the power cord or plug is damaged or frayed.

b.If liquid has been spilled into the product.

c.If the product has been exposed to rain or water.

d.If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require

extensive work by a qualified technician to restore the product to normal condition.

This product generates, uses, and can radiate radio frequency energy and, if not installed or used in accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception. This product has been tested and found to comply with the limits set forth in Part 15 of the Federal Communications Commission Rules.

Owner’s Record:

The model name, model number, regulatory number, and FCC ID are located on a label affixed to the back of the unit. The MSN and MAC ID are on a sticker affixed on the side of the unit. Record the MSN and the MAC ID in the space provided below. This will be helpful if you need to contact us about your Excellent Home LTE in the future.

Model: Excellent Home LTE MSN:

MAC ID:

Section 1: Product Safety


Global rFemto_NE for Enterprise PSW_body_Ver.1.0_VzW.indd 6-7			2017-08-03 8:16:07

Section 2: Product Warranty

READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.

Samsung Limited Warranty - This product is covered under the applicable Samsung Limited Warranty

INCLUDING ITS DISPUTE RESOLUTION PROCEDURE and your right to opt out of arbitration within 30 calendar days of the first consumer purchase. You may opt out by either sending an email to optout@sea.samsung. com with the subject line “Arbitration Opt Out” or by calling 1 800 SAMSUNG (726 7864). For more detailed procedures, please refer to the “Dispute Resolution Procedures and Arbitration Opt-Out” section of the Limited Warranty.

SAMSUNG ELECTRONICS AMERICA, INC. (“SAMSUNG”) warrants that SAMSUNG’s devices and accessories (“Products”) are free from defects in material and workmanship under normal use and service.

Samsung Electronics America, Inc. 85 Challenger Road

Ridgefield Park, New Jersey 07660 Phone: 1-800-SAMSUNG (726 7864)

Procedures for Dispute Resolution/30 day Arbitration and Opt Out Policy

ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM THIS LIMITED WARRANTY OR THE SALE, CONDITION OR PERFORMANCE OF THE PRODUCTS SHALL BE RESOLVED EXCLUSIVELYTHROUGH FINAL

AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY.

ANY SUCH DISPUTE SHALL NOT BE COMBINED OR CONSOLIDATED WITH A DISPUTE INVOLVING ANY OTHER PERSON’S OR ENTITY’S PRODUCT OR CLAIM, AND SPECIFICALLY, WITHOUT LIMITATION OF THE FOREGOING, SHALL NOT UNDER ANY CIRCUMSTANCES PROCEED AS PART OF A CLASS ACTION. THE ARBITRATION SHALL BE CONDUCTED BEFORE A SINGLE ARBITRATOR, WHOSE AWARD

MAY NOT EXCEED, IN FORM OR AMOUNT, THE RELIEF ALLOWED BYTHE APPLICABLE LAW. The arbitration shall be conducted according to the American Arbitration Association (AAA) Commercial Arbitration Rules applicable to consumer disputes. The AAA Rules are available online at adr.org or by calling the AAA at 1 800 778 7879. This arbitration provision is entered

pursuant to the Federal Arbitration Act. The laws of the State of Texas, without reference to its choice of laws principles, shall govern the interpretation of the Limited Warranty and all disputes that are subject to this arbitration provision. The arbitrator shall decide all issues of interpretation and application of this arbitration provision and the Limited Warranty.

For any arbitration in which your total damage claims, exclusive of attorney fees and expert witness fees, are $5,000.00 or less (“Small Claim”), the arbitrator may, if you prevail, award your reasonable attorney fees, expert witness fees and costs as part of any award, but may not grant SAMSUNG its attorney fees, expert witness fees or costs unless it is determined that the

claim was brought in bad faith. In a Small Claim case, you shall be required to pay no more than half of the total administrative, facility and arbitrator fees, or $50.00 of such fees, whichever is less, and SAMSUNG shall pay the remainder of such fees. Administrative, facility and arbitrator fees for arbitrations in which your total damage claims, exclusive of attorney fees and expert witness fees, exceed $5,000.00 (“Large Claim”) shall

be determined according to AAA rules. In a Large Claim case, the arbitrator may grant to the prevailing party, or apportion among the parties, reasonable attorney fees, expert witness fees and costs. Judgment may be entered

on the arbitrator’s award in any court of competent jurisdiction.

This arbitration provision also applies to claims against SAMSUNG’s employees, representatives and affiliates if any such claim arises from the Product’s sale, condition or performance.

You may opt out of this dispute resolution procedure by providing notice to SAMSUNG no later than 30 calendar days from the date of the first consumer purchaser’s

purchase of the Product. To opt out, you must send notice by e mail to optout@sea.samsung.com, with the

subject line: “Arbitration Opt Out.” You must include in the opt out e mail (a) your name and address; (b) the

date on which the Product was purchased; (c) the Product model name or model number; and (d) the IMEI or MEID or Serial Number, as applicable, if you have it (the IMEI or MEID or Serial Number can be found (i) on the Product box; (ii) on the Product information screen, which can

be found under “Settings;” (iii) on a label on the back of the Product beneath the battery, if the battery is removable; and (iv) on the outside of the Product if the

battery is not removable). Alternatively, you may opt out by calling 1 800 SAMSUNG (726 7864) no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the Product and providing the

Section 2: Product Warranty


Global rFemto_NE for Enterprise PSW_body_Ver.1.0_VzW.indd 8-9			2017-08-03 8:16:07

same information. These are the only two forms of notice that will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the benefits of the Limited Warranty.

Severability

If any portion of this Limited Warranty is held to be illegal or unenforceable, such partial illegality or unenforceability shall not affect the enforceability of the remainder of the Limited Warranty. [013016]

Terms & Conditions of Sale and Standard Limited Warranty

What is covered and for how long?

The warranty period commences upon the date of purchase by the first consumer purchaser and continuing for the following specified period of time after that date:

Device	1 Year
Battery(ies)*	1 Year
Other Accessories*	1 Year
*If applicable.

What is not covered?

This Limited Warranty is conditioned upon proper use of the Product.

This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical

stress; (b) scratches, dents and cosmetic damage, unless caused by SAMSUNG; (c) defects or damage resulting from excessive force or use of a metallic object when pressing on a touch screen; (d) equipment that has the serial number or the enhancement data code removed, defaced, damaged, altered or made illegible; (e) ordinary wear and tear; (f) defects or damage resulting from

the use of Product in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or approved by SAMSUNG; (g) defects

or damage resulting from improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by SAMSUNG, including but not limited to installation of unauthorized software and unauthorized root access, both of which shall void this limited warranty; (h) defects or damage resulting from external causes such as collision with an object, fire,

flooding, dirt, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source; (i) defects or damage resulting from cellular signal reception or transmission, or viruses or other software problems introduced into the Product; or (j) Product used or purchased outside the United States. This Limited Warranty covers batteries only if battery capacity falls below 80% of rated capacity or the battery leaks, and this Limited Warranty does not cover any battery if (i) the battery has been charged by a battery charger not specified or approved by SAMSUNG for charging the battery; (ii) any of the seals on the battery are broken or show evidence of tampering; or (iii) the battery has been used in equipment other than the SAMSUNG device for which it is specified.

What are SAMSUNG’s obligations?

During the applicable warranty period, provided the Product is returned in accordance with the terms of this Limited Warranty, SAMSUNG will repair or replace the Product, at SAMSUNG’s sole option, without charge. SAMSUNG may, at SAMSUNG’s sole option, use rebuilt, reconditioned, or new parts or components when repairing any Product, or may replace the Product with a rebuilt, reconditioned or new Product.

Repaired/replaced cases, pouches and holsters will be warranted for a period of ninety (90) days. All other repaired/replaced Products will be warranted for a period equal to the remainder of the original Limited Warranty on the original Product or for ninety (90) days, whichever is longer. All replaced Products, parts, components, boards and equipment shall become the property of SAMSUNG. Except to any extent expressly

allowed by applicable law, transfer or assignment of this Limited Warranty is prohibited.

What must you do to obtain warranty service?

To obtain service under this Limited Warranty, you must return the Product to an authorized phone service facility in an adequate container for shipping, accompanied by the sales receipt or comparable proof of sale showing the original date of purchase by the first consumer purchaser, the serial number of the Product and the seller’s name and address.

To obtain assistance on where to deliver the Product, please call SAMSUNG Customer Care at 1 800 SAMSUNG (726 7864). If SAMSUNG determines that any Product is not covered by this Limited Warranty, you must pay all parts, shipping, and labor charges for the repair or return of such Product.

Section 2: Product Warranty


Global rFemto_NE for Enterprise PSW_body_Ver.1.0_VzW.indd 10-11			2017-08-03 8:16:07

+ 21 hidden pages