Samsung SINGLE LINE TELEPHONE User Manual

SAMSUNG
SINGLE LINE
TELEPHONE
USER GUIDE
DCS

Publication Information

Samsung Telecoms reserves the right without prior notice to revise information in this publication for any reason.
Samsung Telecoms also reserves the right with­out prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant.
Disclaimer
Samsung Telecoms is not responsible for errors or problems arising from customers not in­stalling, programming or operating their Sam­sung systems as described in this manual.
Copyright 2001
Samsung Telecoms (UK) Limited
All rights reserved. No part of this manual may be reproduced in any form or by any means
-- graphic, electronic or mechanical, including recording, taping, photocopy or information retrieval system -- without express written permission of the publisher of this material.
Part No.:12937 Version 1.1

EU Declaration of Conformity (RTTE)

Samsung Electronics Co., Ltd.
259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030
(factory name, address)
declare under our sole responsibility that the product
Digital Keyphone System "DCS"
to which this declaration relates is in conformity with
RTTE Directive 1999/5/EC ( Annex II ) Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC:92/31/EEC
By application of the following standards
EN55022 : 1998 Inc A1: 2000*
.........................................................................................
EN61000-3-2:1995 Inc. A1/A2:1998
.........................................................................................
EN61000-3-3:1995, EN61000-4-2:1995 Inc. A1:1998, EN61000-4-3:1996 Inc. A1:1998
.........................................................................................
EN61000-4-4:1995, EN61000-4-5:1995, EN61000-4-6:1996, EN61000-4-8:1993
.........................................................................................
EN61000-4-11:1994, AS/NZS3548:1995
.........................................................................................
EN60950 ; 1992+A1+A2+A3+A4+A11
.........................................................................................
.........................................................................................
(Manufacturer)
Samsung Electronics Co., Ltd 259, Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030
2001-03-31
................................................. .................................................................................
(place and date of issue) (name and signature of authorized person)
(Representative in the EU)
Samsung Electronics Euro QA Lab. Blackbushe Business Park Saxony Way, Yateley, Hampshire
GU46 6GG, UK
2001-04-03
................................................. ...............................................................................
(place and date of issue) (name and signature of authorized person)
TE Jang
IS Lee
Tae-eok Jang / General Manager
In-Seop Lee / Manager
EU Declaration of Conformity (see previous page)
For other directives relevant to DCS Compact II, DCS­816, DCS-408, DCS-408i and DCS-VIP systems, refer to the Samsung website at:
www.samsung-telecoms.co.uk

Intended Use

This analogue telephone is intended to be connected to an analogue extension of a Samsung DCS telephone sys­tem. The connection allows voice communication between the DCS central processor unit and the telephone.
The telephone may be connected to the analogue exten­sions of any other telephone system or the public tele­phone network, but in this case the user instructions provided with the telephone will not be valid.

CONTENTS

ABOUT THIS GUIDE...........................................1
THINGS YOU SHOULD KNOW
RECALL, FLASH AND HOOKFLASH .................................... 2
C.O. LINES ................................................................................. 2
DISTINCTIVE RINGING...........................................................2
SYSTEM TONES .......................................................................3
SYSTEM ACCESS CODES....................................................... 3
EXTERNAL CALLS
MAKING AN EXTERNAL CALL............................................. 4
ANSWERING AN EXTERNAL CALL .....................................4
UNIVERSAL ANSWER.............................................................4
SENDING A FLASH.................................................................. 4
BUSY LINE QUEUING WITH CALLBACK............................ 4
INTERNAL CALLS
CALLING OTHER STATIONS ................................................. 5
ANSWERING INTERNAL CALLS........................................... 5
BUSY STATION CALLBACK.................................................. 5
BUSY STATION CAMP-ON..................................................... 5
CALLING YOUR SYSTEM OPERATOR ................................5
i
CALL PROCESSING
HOLDING CALLS .....................................................................6
HOLD RECALL..........................................................................6
RETRIEVING CALLS ON HOLD AT
ANOTHER STATION................................................................ 6
CONSULTATION HOLD ..........................................................6
TRANSFERRING CALLS .........................................................7
TRANSFER WITH CAMP-ON.................................................. 7
TRANSFER RECALL ................................................................ 7
CALL WAITING ........................................................................ 7
SETTING UP A CONFERENCE ............................................... 8
FORWARDING YOUR CALLS ................................................ 8
FORWARD ALL CALLS.........................................................................8
FORWARD BUSY ...................................................................................9
FORWARD NO ANSWER ...................................................................... 9
FORWARD BUSY/NO ANSWER...........................................................9
FORWARD FOLLOW ME .....................................................................
FORWARD TO EXTERNAL NUMBER .............................................
9
10
STATION CALL PICK-UP ...................................................... 10
GROUP CALL PICK-UP.......................................................... 10
ii
DIALLING FEATURES
SPEED DIALLING................................................................... 11
PROGRAMMING PERSONAL SPEED DIAL NUMBERS ...11
LAST NUMBER REDIAL........................................................11
SAVE NUMBER WITH REDIAL............................................13
PULSE TO TONE CHANGEOVER ........................................13
PAGING AND MESSAGING
MAKING AN INTERNAL PAGE............................................ 13
MAKING AN EXTERNAL PAGE ..........................................13
ALL PAGE................................................................................ 13
MEET ME PAGE/ANSWER.................................................... 13
CALL PARK AND PAGE........................................................ 14
RETRIEVING A PARKED CALL........................................... 14
SETTING A MESSAGE INDICATION................................... 14
REPLYING TO MESSAGE INDICATIONS...........................14
CANCELLING A MESSAGE .................................................. 15
PROGRAMMED MESSAGES ................................................15
iii
CONVENIENCE FEATURES
DO NOT DISTURB.................................................................. 16
ANSWERING THE DOORPHONE......................................... 16
CALLING THE DOORPHONE ...............................................16
ACCOUNT CODES.................................................................. 16
FORCED ACCOUNT CODES................................................. 17
APPOINTMENT REMINDER/ALARM.................................. 17
IN/OUT OF GROUP................................................................. 18
iv

ABOUT THIS GUIDE

This guide provides instructions for using an industry-standard telephone—also known as a single line telephone (SLT)—with a Samsung DCS telephone system. A variety of SLTs from many different manufacturers are available. Check with your service and installation company to ensure proper operation with the DCS system to which your phone is con­nected.
Please take the time to study this guide and to become familiar with the operation of your phone. Keep it handy. You may need to look up instructions for infrequently used features. Learning to use your phone correctly will make everyday telephone communications quick and easy.
If using your phone in a country other than in the UK, be aware that a few features may differ slightly in some respects to those described here (system tones, for exam­ple). However, the general operating procedures remain relevant for your phone.
1

THINGS YOU SHOULD KNOW

Lifting the handset on your phone provides DCS dial tone. To get an outside line from the telephone company, dial an access code (usually the digit 9 in the UK). Check with your system administrator if you are not sure of this code. To call another station in your sys­tem, simply dial its extension number. See also System Access Codes, below.

RECALL, FLASH and HOOKFLASH

Throughout this guide, you will see references to the Recall key. This key is required for feature operation. Some telephones use FLASH instead of RECALL. The same effect can be achieved by a “hookflash.” This is a momentary operation of the hookswitch.

C.O. LINES

Lines from the Telephone Company are called “Central Office” (C.O.) lines. Calls on these lines are referred to as outside or external calls. These C.O. lines are accessed by dialling an access code. For example, in the UK, dial 9 to get a local outside line. Other available line groups will depend on the DCS system to which you are connected. Each line in the system is numbered, for example, 701 (or 71), 702 (or 72), and so on. To get a specific line, dial the two- or three-digit line number. If Least Cost Routing (LCR) is pro­grammed into the system, you need only dial 9.
Your system administrator can tell you what lines are available and how to access them.

DISTINCTIVE RINGING

DCS provides distinctive ring patterns to your phone:
External calls have a double ring tone repeated
Internal calls have a single ring tone repeated
Doorphone calls and alarm/appointment reminders have a short triple ring tone
rapidly repeated.
NOTE: These ring patterns apply to phones in the UK. They may be different for users in other countries.
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