Samsung SGM8870, SMG8870 User Manual

User Manual

部分内容可能会与实际设备有所不同。若要了解有关使用设备的更准确信息，请将简体中文设置为默认语言，然后参阅用户手册。

English (CHN). xx/2018. Rev.1.0

www.samsung.com/cn

Table of Contents

Basics

4 Read me first

5 Device overheating situations and

solutions

8 Device layout and functions

12 Battery

15 SIM, USIM or UIM card (nano-SIM card)

23 Turning the device on and off

24 Initial setup

26 Samsung account

27 Transferring data from your previous

device

32 Understanding the screen

43 Notification panel

85 Internet

87 Email

88 Camera

106 Gallery

111 Always On Display

113 Multi window

118 Smart Manager

121 Samsung Pay

125 Samsung Members

126 Samsung Notes

127 Calendar

128 Samsung Health

132 Samsung Assistant

133 Samsung Music

134 Voice Recorder

45 Entering text

Apps and features

48 Installing or uninstalling apps

49 Bixby

74 Phone

79 Contacts

83 Messages

135 My Files

136 Clock

137 Calculator

138 Radio

139 Samsung Themes

139 Samsung Data Store

141 Game Launcher

143 Samsung Connect

147 Sharing content

Table of Contents

Settings

148 Introduction

148 Connections

149 WLAN

151 Bluetooth

153 NFC and payment

155 Mobile Hotspot and Tethering

156 SIM card manager

157 More connection settings

159 Sounds and vibration

160 Dolby Atmos (surround sound)

161 Notifications

161 Display

162 Blue light filter

163 Changing the screen mode or

adjusting the display colour

Appendix

187 Troubleshooting

164 Screen saver

165 Advanced features

167 Dual Messenger

167 Apps

168 Wallpapers and themes

168 Lock screen

169 Smart Lock

169 Biometrics and security

170 Face recognition

173 Fingerprint recognition

177 Secure Folder

181 Cloud and accounts

182 Backup and restore

182 Accessibility

183 General management

185 Software update

185 User manual

186 About phone

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•

Performance problems caused by 3rd party apps are not covered by the warranty.

•

Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•

You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•

If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

•

Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, launch the

About phone

tap

•

Do not modify the device’s operating system or install an operating system from an unofficial source to avoid device malfunctions, data corruption or loss, or incompatibility. Violations of the above regulation will void your warranty.

→

Status

Settings

app and

Basics

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During advanced charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.

Do the following when the device heats up:

•

Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.

•

If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.

The advanced charging feature is only available on supported models.

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When the device heats up during use

When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.

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During the initial setup after purchase or when restoring data

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When downloading large files

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When using apps that require more power or using apps for extended periods

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When playing high-quality games for extended periods

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When recording videos for extended periods

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When streaming videos while using the maximum brightness setting

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When connecting to a TV

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While multitasking (or, when running many apps in the background)

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When using Multi window

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When updating or installing apps while recording videos

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When downloading large files during a video call

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When recording videos while using a navigation app

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When using large amount of data for syncing with the cloud, email, or other accounts

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When using a navigation app in a car while the device is placed in direct sunlight

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When using the mobile hotspot and tethering feature

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When using the device in areas with weak signals or no reception

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When charging the battery with a damaged USB cable

Basics

•

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead

•

When you are roaming

Do the following when the device heats up:

•

Keep the device updated with the latest software.

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Conflicts between running apps may cause the device to heat up. Restart the device.

•

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

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Close apps that increase battery consumption or that run in the background when not in use.

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Delete unnecessary files or unused apps.

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Decrease the screen brightness.

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If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.

Device limitations when the device overheats

When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models.

•

If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down.

•

If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down.

Basics

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

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Do not store your device in very cold or very hot temperatures.

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Do not expose your device to direct sunlight for extended periods.

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Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.

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Do not place the device in any areas that may overheat, such as on an electric heating mat.

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Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.

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Never use a damaged charger or battery.

Device layout and functions

Package contents

Refer to the quick start guide for package contents.

•

The items supplied with the device and any available accessories may vary depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible with other devices.

•

You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

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Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

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Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Basics

Proximity/Light sensor

Device layout

Front camera

LED indicator

Volume key

Bixby key

Touchscreen

Receiver

Power key

Multipurpose jack (USB

Type-C)

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Microphone

GPS antenna

Rear camera

Flash

SIM card / Memory card

tray

Main antenna

Speaker

Microphone

•

Connectivity problems and battery drain may occur in the following situations:

Fingerprint recognition sensor

NFC antenna

Earphone jack

•

Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

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Do not cover the proximity/light sensor area with screen accessories, such as a screen protector or stickers. Doing so may cause the sensor to malfunction.

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Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.

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If you attach metallic stickers on the antenna area of the device

–

If you attach a device cover made with metallic material to the device

–

If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection

Basics

Hard keys

Volume key

Bixby key

Key Function

•

Press and hold to turn the device on or off.

Power

•

Press to turn on or lock the screen.

•

Press to open Bixby Home. Refer to Bixby for more information.

Power key

Bixby

Volume

Soft buttons

Show and hide

Recents button

•

Press and hold to launch Bixby Voice. Refer to Bixby Voice for more information.

•

Press to adjust the device volume.

Back button

button

Home button

When you turn on the device, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to

Navigation bar (soft buttons) for more information.

Basics

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power.

Connect the USB cable to the USB power adaptor.

Plug the USB cable into the device’s multipurpose jack.

Plug the USB power adaptor into an electric socket.

After fully charging, disconnect the charger from the device. Then, unplug the charger

from the electric socket.

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Reducing the battery consumption

Your device provides various options that help you conserve battery power.

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Optimise the device using the smart manager feature.

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When you are not using the device, turn off the screen by pressing the Power key.

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Activate power saving mode.

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Close unnecessary apps.

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Deactivate the Bluetooth feature when not in use.

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Deactivate the Wi-Fi feature when not in use.

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Deactivate auto-syncing of apps that need to be synced.

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Decrease the backlight time.

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Decrease the screen brightness.

Battery charging tips and precautions

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When the battery power is low, the battery icon appears empty.

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If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

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If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

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Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.

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The device can be used while it is charging, but it may take longer to fully charge the battery.

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If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

•

While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

•

If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Basics

Advanced charging

The device has a built-in advanced charging feature. You can charge the battery more quickly while the device or its screen is turned off.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off, the

If the advanced charging feature is not activated, launch the

→

management charging

switch to activate it.

•

You cannot use the built-in advanced charging feature when you charge the battery using a standard battery charger.

•

If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.

Battery

→ →

Advanced settings

, and then tap the

icon appears on the screen.

Settings

app, tap

Advanced cable

General

Basics

SIM, USIM or UIM card (nano-SIM card)

Installing the SIM, USIM or UIM card

Insert the SIM, USIM or UIM card provided by the mobile telephone service provider.

You can insert two SIM, USIM or UIM cards so you can have two phone numbers or service providers for a single device. In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.

Use caution not to lose or let others use the SIM, USIM or UIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

Basics

Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Pull out the tray gently from the tray slot.

Place the SIM, USIM or UIM card on the tray with the gold-coloured contacts facing

downwards. Place the primary SIM, USIM or UIM card on the tray 1 (

1 ) and the secondary

SIM, USIM or UIM card on the tray 2 (

The phone cannot support two CDMA cards at the same time in China.

Gently press the SIM, USIM or UIM card into the tray to secure it.

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

2 ).

Insert the tray back into the tray slot.

•

If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Basics

Correct card installation

•

Use only a nano-SIM card.

•

You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.

Removing the SIM, USIM or UIM card

Insert the ejection pin into the hole on the tray to loosen the tray.

Pull out the tray gently from the tray slot.

Remove the SIM, USIM or UIM card.

Insert the tray back into the tray slot.

Basics

Using dual SIM, USIM or UIM cards

If you insert two SIM, USIM or UIM cards, you can have two phone numbers or service providers for a single device.

Activating SIM, USIM or UIM cards

Launch the UIM card and tap the switch to activate it.

Settings

If both cards are activated, you can receive calls and messages on each card. However, if you are on a call using one card, the other card cannot be used to receive new calls. These situations apply to voice and video calls.

app and tap

Connections

→

Customising SIM, USIM or UIM cards

Launch the USIM or UIM card to access the following options:

•

Icon

•

Name

•

Network mode

Settings

: Change the icon of the SIM, USIM or UIM card.

: Change the display name of the SIM, USIM or UIM card.

app, tap

: Select a network type to use with the SIM, USIM or UIM card.

Connections

→

SIM card manager

Setting preferred SIM, USIM or UIM cards

SIM card manager

, and then select a SIM,

. Select a SIM, USIM or

When two cards are activated, you can assign voice calls, messaging, data services, and NFC payment services to specific cards.

Launch the preferences for your cards in

Settings

app, tap

Connections

PREFERRED SIM CARD

→

SIM card manager

, and then set the feature

Basics

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap

Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Power off

Restarting the device

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Volume Down key

Power key

Emergency mode

You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more.

Activating emergency mode

To activate emergency mode, press and hold the Power key, and then tap

•

Emergency calls cannot be made if a SIM, USIM or UIM card is not installed, your device cannot connect to a network, or no network is available.

•

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

Deactivating emergency mode

To deactivate emergency mode, tap →

Turn off Emergency mode

Emergency mode

. Alternatively, press and

hold the Power key, and then tap

Emergency mode

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Initial setup

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

The initial setup procedures may vary depending on the device’s software and the service provider.

Turn on the device.

Select your preferred device language and select .

Select a Wi-Fi network and connect to it.

Read and agree to the terms and conditions, and tap

Select a language.

AGREE

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up to date and secure across all of your devices. Refer to Samsung account for more information.

Follow the on-screen instructions to proceed the initial setup.

Set a screen lock method to protect your device. You can protect your personal

information by preventing others from accessing your device. To set the screen lock method later, tap

Select features you want to use and complete the initial setup.

The Home screen will appear.

No, thank you

Basics

Samsung account

Introduction

Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.

Create your Samsung account with your email address.

To check the list of services that can be used with your Samsung account, visit

account.samsung.com. For more information on Samsung accounts, launch the

and tap

Cloud and accounts

→

Accounts

→

Samsung account

→ →

Help

Registering your Samsung account

Registering a new Samsung account

If you do not have a Samsung account, you should create one.

Launch the

Tap

2 3

Samsung account

Follow the on-screen instructions to complete creating your account.

Registering an existing Samsung account

Settings

app and tap

→

CREATE ACCOUNT

Cloud and accounts

→

Accounts

→

Add account

Settings

app

If you already have a Samsung account, register it to the device.

Launch the

Tap

2 3

Samsung account

Enter your Samsung account ID and password and tap

If you forget your account information, tap account information when you enter the required information.

Settings

app and tap

→

Cloud and accounts

Find ID

→

Reset password

Accounts

→

Add account

. You can find your

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Read and agree to the terms and conditions and tap

Tap

DONE

to finish registering your Samsung account.

AGREE

Removing your Samsung account

When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed.

Launch the

Tap

Samsung account

REMOVE

Settings

, enter your Samsung account password, and then tap

app and tap

→ →

Remove account

Cloud and accounts

→

Accounts

REMOVE ACCOUNT

Transferring data from your previous device

You can restore your data, such as images, contacts, messages, and apps from Samsung Cloud. You can also copy them from your previous device via Smart Switch.

•

This feature may not be supported on some devices or computers.

•

Limitations apply. Visit www.samsung.com/cn/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.

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Smart Switch

Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the

Settings

download it from

app and tap

Galaxy Apps

Cloud and accounts

→

Smart Switch

. If you do not have the app,

Transferring data wirelessly via Wi-Fi Direct

Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.

On the previous device, launch Smart Switch.

If you do not have the app, download it from

On your device, launch the

Place the devices near each other.

On the previous device, tap

On your device, tap

Follow the on-screen instructions to transfer data from your previous device.

WIRELESS

Settings

WIRELESS

→

app and tap

RECEIVE

→

Galaxy Apps

Cloud and accounts

SEND

→

CONNECT

and select the previous device type.

→

Smart Switch

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Transferring data using external storage

Transfer data using external storage, such as a microSD card.

Transfer data from your previous device to external storage.

Insert or connect the external storage device to your device.

On your device, launch the

→

EXTERNAL STORAGE

Follow the on-screen instructions to transfer data from external storage.

Settings

→

RESTORE

app and tap

Cloud and accounts

→

Smart Switch

Transferring backup data from a computer

Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/cn/smartswitch. Back up data from your previous device to a computer and import the data to your device.

On the computer, visit www.samsung.com/cn/smartswitch to download Smart Switch.

On the computer, launch Smart Switch.

If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.

Connect your previous device to the computer using the device’s USB cable.

On the computer, follow the on-screen instructions to back up data from the device.

Then, disconnect your previous device from the computer.

Connect your device to the computer using the USB cable.

On the computer, follow the on-screen instructions to transfer data to your device.

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Viewing imported data

You can view the imported data on the same app from your previous device.

If your new device does not have the same apps to view or play the imported data, the data will be saved to a similar app. For example, if you import memos and your device does not have the Memo app, you can view the memos in the

Samsung Notes

app.

Samsung Cloud

Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information.

Backing up data

On your previous device, sign in to your Samsung account.

Launch the

•

Settings

If your device supports Samsung Cloud, launch the

accounts

Back up

tap

The data backup method may vary depending on your model.

Some data will not be backed up. To check which data will be backed up, launch

Settings

the under

BACKUP AND RESTORE

app, select the backup option, and back up your data.

→

Samsung Cloud

, and then back up your data.

app, tap

Cloud and accounts

, select your device under

, and then tap

Settings

→

Samsung Cloud

Back up

app, tap

BACKUP AND RESTORE

, select your device

Cloud and

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Restoring data

On your new device, launch the

Cloud

Select your previous device under

Tick the data types you want to restore and tap

Settings

BACKUP AND RESTORE

app and tap

RESTORE

Cloud and accounts

and tap

Restore data

→

Samsung

Syncing data

You can sync data saved in your devices with Samsung Cloud and access it from other devices.

On your new device, launch the

Settings

→

Sync settings

Cloud

Tap →

Settings

app and tap

Cloud and accounts

→

Samsung

Tap the switches next to the items you want to sync with.

Checking data

You can check the saved items and used memory of your Samsung Cloud. Launch the

Settings

•

app and tap

You can immediately check your used memory and saved items, such as

SAMSUNG NOTES

or check the saved data.

You can check the backup data in your Samsung account by using the

RESTORE

option. Select your device and tap

Cloud and accounts

. Tap each card and enter the next page. You can change the settings

→

Samsung Cloud

Restore data

BACKUP AND

GALLERY

and

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Understanding the screen

Controlling the touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

•

To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•

Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.

•

The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.

•

It is recommended to use fingers when you use the touchscreen.

Tapping

Tap the screen.

Tapping and holding

Tap and hold the screen for approximately 2 seconds.

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Dragging

Tap and hold an item and drag it to the target position.

Double-tapping

Double-tap the screen.

Swiping

Swipe upwards, downwards, to the left, or to the right.

Spreading and pinching

Spread two fingers apart or pinch on the screen.

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Navigation bar (soft buttons)

When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.

Show and hide

button

Recents button

Back button

Home button

Button Function

Show and hide

Recents

•

Double-tap to pin or hide the navigation bar.

•

Tap to open the list of recent apps.

•

Tap to return to the Home screen.

Home

•

Tap and hold to launch a preset app.

Back

•

Tap to return to the previous screen.

Displaying or hiding the navigation bar

Using the Show and hide button at the left side of the navigation bar, you can set the navigation bar to be hidden or pinned on the screen when you use apps or features. The navigation bar is pinned by default.

If you want to view files or use apps in full screen, double-tap the Show and hide button to hide the navigation bar.

To show the navigation bar again, drag upwards from the bottom of the screen.

•

On certain screens, such as the Home screen, the navigation bar will always be displayed and the Show and hide button will not appear.

•

Even after you pin the navigation bar, it can be hidden while using some apps or features, such as a video player.

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