Create and view world clocks ................... 46
Set and use alarms ...................................47
Use the calculator .....................................48
Convert currencies or measurements ....... 48
Set a countdown timer .............................49
Use the stopwatch .................................... 49
Create a text memo ..................................49
Manage your calendar .............................. 50
troubleshooting a
contents
v
Page 7
safety and
usage
information
Safety warnings
Keep your phone away from small
children and pets
Keep your phone and all accessories out of the
reach of small children or animals. Small parts may
cause choking or serious injury if swallowed.
Comply with the following precautions to avoid
dangerous or illegal situations and ensure peak
performance of your mobile phone.
2
Protect your hearing
Listening to a headset at high volumes
can damage your hearing. Use only the
minimum volume setting necessary to
hear your conversation or music.
Page 8
Install mobile phones and equipment
with caution
Ensure that any mobile phones or related equipment
installed in your vehicle are securely mounted. Avoid
placing your phone and accessories near or in an air
bag deployment area. Improperly installed wireless
equipment can cause serious injury when air bags
inflate rapidly.
Handle and dispose of batteries and
chargers with care
• Use only Samsung-approved batteries and
chargers specifically designed for your phone.
Incompatible batteries and chargers can cause
serious injuries or damage to your phone.
• Never dispose of batteries or phones in a fire.
Follow all local regulations when disposing used
batteries or phones.
• Never place batteries or phones on or in heating
devices, such as microwave ovens, stoves, or
radiators. Batteries may explode when
overheated.
• Never crush or puncture the battery. Avoid
exposing the battery to high external pressure,
which can lead to an internal short circuit and
overheating.
Avoid interference with pacemakers
Maintain a minimum of 15 cm (6 inches) between
mobile phones and pacemakers to avoid potential
interference, as recommended by manufacturers
and the independent research group, Wireless
Technology Research. If you have any reason to
suspect that your phone is interfering with a
pacemaker or other medical device, turn off the
phone immediately and contact the manufacturer of
the pacemaker or medical device for guidance.
safety and usage information
3
Page 9
Turn off the phone in potentially
explosive environments
Do not use your phone at refuelling points (service
stations) or near fuels or chemicals. Turn off your
phone whenever directed by warning signs or
safety and usage information
instructions. Your phone could cause explosions or
fire in and around fuel or chemical storage and
transfer areas or blasting areas. Do not store or carry
flammable liquids, gases, or explosive materials in
the same compartment as the phone, its parts, or
accessories.
Reduce the risk of repetitive motion
injuries
When sending text messages or playing games on
your phone, hold the phone with a relaxed grip,
press the keys lightly, use special features that
reduce the number of keys you have to press (such
as templates and predictive text), and take frequent
breaks.
4
Safety precautions
Drive safely at all times
Avoid using your phone while driving and obey all
regulations that restrict the use of mobile phones
while driving. Use hands-free accessories to
increase your safety when possible.
Follow all safety warnings and
regulations
Comply with any regulations that restrict the use of a
mobile phone in a certain area.
Use only Samsung-approved
accessories
Using incompatible accessories may damage your
phone or cause injury.
Page 10
Turn off the phone near medical
equipment
Your phone can interfere with medical equipment in
hospitals or health care facilities. Follow all
regulations, posted warnings, and directions from
medical personnel.
Turn off the phone or disable the
wireless functions when in an aircraft
Your phone can cause interference with aircraft
equipment. Follow all airline regulations and turn off
your phone or switch to a mode that disables the
wireless functions when directed by airline
personnel.
Protect batteries and chargers from
damage
• Avoid exposing batteries to very cold or very hot
temperatures (below 0° C/32° F or above 45° C/
113° F). Extreme temperatures can reduce the
charging capacity and life of your batteries.
• Prevent batteries from contacting metal objects,
as this can create a connection between the +
and - terminals of your batteries and lead to
temporary or permanent battery damage.
• Never use a damaged charger or battery.
Handle your phone carefully and
sensibly
• Do not allow your phone to get wet—liquids can
cause serious damage. Do not handle your
phone with wet hands. Water damage to your
phone can void your manufacturer’s warranty.
safety and usage information
5
Page 11
• Avoid using or storing your phone in dusty, dirty
areas to prevent damage to moving parts.
• Your phone is a complex electronic device—
protect it from impacts and rough handling to
avoid serious damage.
safety and usage information
• Do not paint your phone, as paint can clog
moving parts and prevent proper operation.
• Avoid using the phone’s camera flash or light
close to the eyes of children or animals.
• Your phone and memory cards may be damaged
by exposure to magnetic fields. Do not use
carrying cases or accessories with magnetic
closures or allow your phone to come in contact
with magnetic fields for extended periods of time.
6
Avoid interference with other electronic
devices
Your phone emits radio frequency (RF) signals that
may interfere with unshielded or improperly shielded
electronic equipment, such as pacemakers, hearing
aids, medical devices, and other electronic devices
in homes or vehicles. Consult the manufacturers of
your electronic devices to solve any interference
problems you experience.
Page 12
Important usage information
Use your phone in the normal position
Avoid contact with your phone’s internal antenna.
Allow only qualified personnel to service
your phone
Allowing unqualified personnel to service your phone
may result in damage to your phone and will void
your warranty.
Ensure maximum battery and charger
life
• Avoid charging batteries for more than a week, as
overcharging may shorten battery life.
• Over time, unused batteries will discharge and
must be recharged before use.
• Disconnect chargers from power sources when
not in use.
• Use batteries only for their intended purpose.
Handle SIM cards and memory cards
with care
• Do not remove a card while the phone is
transferring or accessing information, as this
could result in loss of data and/or damage to the
card or phone.
• Protect cards from strong shocks, static
electricity, and electrical noise from other devices.
• Frequent writing and erasing will shorten the life
span of memory cards.
safety and usage information
7
Page 13
• Do not touch gold-coloured contacts or terminals
with your fingers or metal objects. If dirty, wipe the
card with a soft cloth.
Ensure access to emergency services
safety and usage information
Emergency calls from your phone may not be
possible in some areas or circumstances. Before
travelling in remote or undeveloped areas, plan an
alternate method of contacting emergency services
personnel.
8
Specific Absorption Rate (SAR)
certification information
Your phone conforms to European Union (EU)
standards that limit human exposure to radio
frequency (RF) energy emitted by radio and
telecommunications equipment. These standards
prevent the sale of mobile phones that exceed a
maximum exposure level (known as the Specific
Absorption Rate, or SAR) of 2.0 watts per kilogram
of body tissue.
Page 14
During testing, the maximum SAR recorded for this
model was 0.595 watts per kilogram. In normal use,
the actual SAR is likely to be much lower, as the
phone has been designed to emit only the RF
energy necessary to transmit a signal to the nearest
base station. By automatically emitting lower levels
when possible, your phone reduces your overall
exposure to RF energy.
The Declaration of Conformity at the back of this
manual demonstrates your phones compliance with
the European Radio & Terminal Telecommunications
Equipment (R&TTE) directive. For more information
about the SAR and related EU standards, visit the
Samsung mobile phone website.
Correct disposal of this product
(Waste Electrical & Electronic Equipment)
(Applicable in the European Union and
other European countries with separate
collection systems)
This marking shown on the product or its
literature, indicates that it should not be
disposed with other household wastes at the end of
its working life. To prevent possible harm to the
environment or human health from uncontrolled
waste disposal, please separate this from other
types of wastes and recycle it responsibly to
promote the sustainable reuse of material resources.
Household users should contact either the retailer
where they purchased this product, or their local
government office, for details of where and how they
can take this item for environmentally safe recycling.
safety and usage information
9
Page 15
Business users should contact their supplier and
check the terms and conditions of the purchase
contract. This product should not be mixed with
other commercial wastes for disposal.
safety and usage information
10
Page 16
introducing your
mobile phone
In this section, learn about your mobile phone’s
layout, keys, display, and icons.
Unpack
Check your product box for the following items:
• Mobile phone
• Battery
• Travel adapter (charger)
•User manual
• The items supplied with your phone may vary
depending on the software and accessories
available in your region or offered by your
service provider.
You can obtain additional accessories from
your local Samsung dealer.
• Use only Samsung-approved software.
Pirated or illegal software may cause damage
or malfunctions that are not covered by
manufacture’s warranty.
introducing your mobile phone
11
Page 17
Phone layout
The front of your phone includes the following keys
and features:
introducing your mobile phone
Speaker
4-way navigation key
12
Speaker
Left softkey
Volume key
FM radio key
Memory card slot
Dial key
Delete key
Mouthpiece
Earpiece
Display
Confirm key
Right softkey
Music
player key
Power/Menu
exit key
Alphanumeric
keys
Special
function keys
The rear of your phone includes the following keys
and features:
Headset Jack*
Speaker
Multifunction jack**
Camera key
* For 3.5 mm headset
** For 20 pin headset
Camera lens
Battery cover
Closing the phone automatically locks the
exposed keys to prevent you from accidentally
pressing them. To unlock these keys, press
<Unlock> → <OK>
.
Page 18
Keys
KeyFunction
Softkeys
4-way
navigation
Confirm
FM radio
Music
player
Perform actions indicated at the
bottom of the display
In Idle mode, access My Menu mode
(up) or user-defined menus (left/right/
down); In Idle mode, scroll through
menu options
In Idle mode, access the list of web
browser menus; In Menu mode,
select the highlighted menu option or
confirm an input
Launch the FM radio
Launch the music player
KeyFunction
Make or answer a call; In Idle mode,
Dial
Delete
Power/
Menu exit
Alphanumeric
Special
function
retrieve recently dialled, missed, or
received numbers
Delete characters or items in an
application
Turn the phone on and off (press and
hold); End a call; In Menu mode,
cancel input and return to Idle mode
Enter numbers, letters, and special
characters; In Idle mode, press and
hold [1] to access voice mails and [0]
to enter an international call prefix
Enter special characters or perform
special functions; In Idle mode, press
and hold [ ] for the Silent profile;
Press and hold [ ] to enter a pause
between numbers
introducing your mobile phone
13
Page 19
KeyFunction
Volu me
introducing your mobile phone
Camera
Adjust the phone’s volume
In Idle mode, turn on the camera
(press and hold); In Camera mode,
take a photo or record a video
Display
Your phone’s display consists of three areas:
Icon line
Displays various icons
Text and graphic area
Displays messages,
instructions, and information
you enter
MenuContacts
14
Softkey line
Displays the current actions
assigned to each softkey
Icons
Learn about the icons that appear on your display.
IconDefinition
Signal strength
GPRS network status
• Blue: GPRS network connected
• Red: Transferring data via GPRS network
EDGE network status
• Blue: EDGE network connected
• Red: Transferring data via EDGE network
Call in progress
SOS message feature activated
Memory card inserted
Connected with PC
Call diverting activated
Page 20
IconDefinition
Roaming (outside of normal service area)
Browsing the web
In Home Zone service area
In Office Zone service area
Bluetooth activated
Bluetooth hands-free car kit or headset
connected
Music playback in progress
Music playback paused
Alarm activated
Normal profile activated
Silent profile activated
IconDefinition
Driving profile activated
Meeting profile activated
Outdoor profile activated
Offline profile activated
New text message (SMS)
New multimedia message (MMS)
New email message
New voice mail message
FM radio on
Battery power level
introducing your mobile phone
15
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assembling and
preparing your
mobile phone
Get started by assembling and setting up
your mobile phone for its first use.
16
Install the SIM card and battery
When you subscribe to a cellular service, you will
receive a Subscriber Identity Module, or SIM card,
with subscription details, such as your personal
identification number (PIN) and optional services.
To install the SIM card and battery,
1. Remove the battery cover.
If the phone is on, press and hold [] to turn it
off.
Page 22
2. Insert the SIM card.3. Insert the battery.
assembling and preparing your mobile phone
Place the SIM card in the phone with the goldcoloured contacts facing down.
4. Replace the battery cover.
17
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Charge the battery
Before using the phone for the first time, you must
charge the battery.
1. Open the cover to the multifunction jack on the
assembling and preparing your mobile phone
side of the phone.
2. Plug the small end of the travel adapter into the
multifunction jack.
With the triangle facing up
18
Improperly connecting the travel adapter can
cause serious damage to the phone. Any
damages by misuse are not covered by the
warranty.
3. Plug the large end of the travel adapter into a
power outlet.
4. When the battery is fully charged (the icon is
no longer moving), unplug the travel adapter from
the power outlet.
5. Unplug the
6. Close the cover to the multifunction jack.
travel
adapter from the phone.
Page 24
About the low battery indicator
When your battery is low, the phone will emit a
warning tone and a low battery message. The
battery icon will also be empty and blinking. If
the battery level becomes too low, the phone
will automatically power off. Recharge your
battery to continue using your phone.
Insert a memory card (optional)
To store additional multimedia files, you must insert a
memory card. Your phone accepts microSD™
memory cards up to 2 GB (depending on memory
card manufacturer and type).
1. Open the cover to the memory card slot on the
side of the phone.
2. Insert a memory card with the label side facing
up.
assembling and preparing your mobile phone
3. Push the memory card in the memory card slot
until it locks in place.
To remove the memory card, push it gently until it
disengages from the phone, and then pull the
memory card out of the memory card slot.
19
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using basic
functions
Learn how to perform basic operations and use the
main features of your mobile phone.
20
Turn your phone on and off
To turn your phone on,
1. Slide open the phone.
2. Press and hold [].
3. Enter your PIN and press <Confirm> (if
necessary).
4. When the setup wizard opens, customise your
phone as desired by following the screen.
To turn your phone off, repeat steps 1 and 2 above.
Switch to the Offline profile
By switching to the Offline profile, you can use your
phone’s non-network services in areas where
wireless devices are prohibited, such as aeroplanes
and hospitals.
3. Enter a new 4- to 8-digit password and press
<OK>.
4. Enter the new password again and press <OK>.
Use basic call functions
Learn to make or answer calls and use basic call
functions.
Make a call
1. In Idle mode, enter an area code and a phone
number.
2. Press [] to make a call.
3. To end the call, press [].
Answer a call
1. When a call comes in, press [].
2. To end the call, press [].
Adjust the volume
To adjust the volume during a call, press the Volume
key.
using basic functions
23
Page 29
Use the speakerphone feature
1. During a call, press the Confirm key → <Yes> to
activate the speaker.
2. To switch back to the earpiece, press the
Confirm key again.
using basic functions
In Speakerphone mode, a noisy environment
will make it difficult to hear the person whom
you are speaking with. In a noisy environment,
it is better to use the normal phone mode for
better audio performance.
24
Use the headset
By plugging the supplied headset into the phone’s
multifunction jack, you can make and answer calls:
• To redial the last call, press the headset button,
and then press again and hold.
• To answer a call, press and hold the headset
button.
• To end a call, press and hold the headset button.
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Send and view messages
Learn to send or view text (SMS), multimedia (MMS),
or email messages.
Send a text message
1. In Idle mode, press <Menu> → Messages →
Create new message → Text message.
2. Enter your message text.
3. Press <Options> → Send only or Save and send.
4. Enter a destination number.
5. Press <Options> → Send to send the
message.
X
p. 26
Send a multimedia message
1. In Idle mode, press <Menu> → Messages →
Create new message → Multimedia message.
2. Select Subject.
3. Enter a subject and press the Confirm key.
4. Select Image or video or Music or sound.
5. Add an image, a video, music, or sound.
6. Enter your message text and press the Confirm
key.
7. Press <Options> → Send.
8. Enter a destination number or an email address.
9. Press <Options> → Send to send the
message.
using basic functions
25
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Send an email
1. In Idle mode, press <Menu> → Messages →
Create new message → Email.
2. Select Subject.
3. Enter a subject and press the Confirm key.
4. Select Message.
using basic functions
5. Enter your email text and press the Confirm key.
6. Select File attact and attach a file (if necessary).
7. Press <Options> → Send.
8. Enter an email address.
9. Press <Options> → Send to send the email.
26
Enter text
When entering text, you can change the text input
mode:
• Press [ ] to switch between T9 and ABC modes.
• Press [ ] to change case or switch to Number
mode.
• Press and hold [ ] to switch to Symbol mode.
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Enter text in one of the following modes:
ModeFunction
Press the appropriate alphanumeric key until
ABC
T9
Number
Symbol
the character you want appears on the
display.
1. Press the appropriate alphanumeric
keys to enter an entire word.
2. When the word displays correctly, press
[ ] to insert a space. If the correct word
does not display, press [
alternate word.
Press the appropriate alphanumeric key to
enter a number.
Press the appropriate alphanumeric key to
select a symbol.
0
] to select an
View text or multimedia messages
1. In Idle mode, press <Menu> → Messages →
My messages → Inbox.
2. Select a text or multimedia message.
View an email
1. In Idle mode, press <Menu> → Messages →
My messages → Email inbox → Check new
mail.
2. Select an email or a header.
3. If you selected a header, press <Options> →Retrieve to view the body of the email.
using basic functions
27
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Add and find contacts
Learn the basics of using the Phonebook feature.
Add a new contact
1. In Idle mode, enter a phone number and press
<Options>.
using basic functions
2. Select Save→ a memory location (phone or
SIM) → New.
3. Select a number type (if necessary).
4. Enter contact information.
5. Press <Options> → Save, or <Save> to add
the contact to memory.
3. Select a contact → a number (if necessary) to
assign to the number.
The contact is saved to the speed dial number.
You can now call this contact from Idle mode
by pressing and holding the assigned speed
using advanced functions
dial number.
Create a group of contacts
By creating groups of contacts, you can assign
ringtones and caller ID photos to each group or send
messages and emails to an entire group. Start by
creating a group:
1. In Idle mode, press <Menu> → Phonebook →Group.
2. Press <Options> → Add.
3. Enter a group name and scroll down.
4. To set the caller ID image, press the Confirm key
→ an image category → an image → <Select>.
36
5. To set a group ringtone, scroll down and press
the Confirm key → a ringtone category → a
ringtone.
6. Press <Save>.
Use advanced messaging functions
Learn to create templates and use templates to
create new messages.
Create a text template
1. In Idle mode, press <Menu> → Messages →
Templates → Text template.
2. Select an empty location to open a new template
window.
3. Enter your text and press the Confirm key to save
the template.
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Create a multimedia template
1. Create a multimedia message, with a subject
and desired attachments, to use as your
template. X p. 25
2. From the message screen, press <Options> →
Save in → Templates.
The message is now saved as a multimedia
template with a preset name, such as ‘Birthday.’
Insert text templates in new messages
1. To start a new message, press <Menu> →
Messages → Create new message → Text
message.
2. Press <Options> → Insert → Template → a
template.
2. When your phone is successfully registered,
press <Record> to record a part of music you
want to find.
Some service providers may not support this
service and the database may not have
information for all songs.
40
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using tools and
applications
Learn how to work with your mobile phone’s tools
and additional applications.
Use the Bluetooth wireless feature
Learn about your phone’s ability to connect to other
wireless devices for exchanging data and using
hands-free features.
Turn on the Bluetooth wireless feature
1. In Idle mode, press <Menu> → Applications →
Bluetooth → Activation → On.
2. To allow other devices locate your phone, press
My phone’s visibility → On.
Find and pair with other Bluetoothenabled devices
1. In Idle mode, press <Menu> → Applications →
Bluetooth → My devices → Search new
device.
2. Scroll to a device and press <Select>.
using tools and applications
41
Page 47
3. Enter a PIN for the Bluetooth wireless feature or
the other device’s Bluetooth PIN, if it has one,
and press <OK>.
When the owner of the other device enters the
same code or accepts the connection, pairing is
complete.
using tools and applications
Send data using the Bluetooth wireless
feature
1. Select the file or item from one of your phone’s
applications that you want to send.
2. Press <Options> → Send via → Bluetooth
(when sending contact data, specify which data
to send).
Receive data using the Bluetooth
wireless feature
1. Enter the PIN for the Bluetooth wireless feature
and press <OK> (if necessary).
42
2. Press <Yes> to confirm that you are willing to
receive data from the device (if necessary).
Activate and send an SOS message
When you have an emergency, you can send an
SOS message asking for help.
2. Press <Options> → New image → Open or
Take photo.
3. Select an image or take a new photo.
4. Press <Load> or <>.
5. Press <Options> → Insert → a visual feature
(frame, clip art, or emoticon).
6. Select a visual feature to add and press the
Confirm key.
46
7. Press <Select>.
8. Using the navigation key, relocate the visual
feature (if necessary).
9. Press <Done>.
10.Press <Options> → Save as → <Yes>.
11.Enter a new file name for the image and press
the Confirm key.
Create and view world clocks
Learn to view the time in another country or city and
set world clocks to appear on your display.
Create world clocks
1. In Idle mode, press <Menu> → Applications →
World clock.
2. Scroll down to the middle clock.
3. Scroll left or right to a time zone.
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4. Scroll down to the bottom clock.
5. Scroll left or right to a time zone.
6. Press <Options> → Save to create your world
clocks.
To set daylight saving time. Press <
→ Apply daylight saving time →
→ <Save
>.
Options
time zones
>
Add a world clock to your display
In Dual Clock Display mode, you can view clocks
with two different time zones on your display.
After you have created world clocks,
1. In Idle mode, press <Menu> → Applications →World clock.
2. Scroll to a world clock you want to add and
press <Options> → Mark as second clock.
3. Press <Options> → Display settings.
4. Scroll left or right to a clock type.
5. Press <Save>.
Set and use alarms
Learn to set and control alarms for important events.
Set a new alarm
1. In Idle mode, press <Menu> → Alarms.
2. Select an empty alarm location.
3. Set alarm details.
4. Press <Save>.
The auto power-up feature sets the phone to
automatically turn on and sound the alarm at
the designated time if the phone is turned off.
using tools and applications
47
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Stop an alarm
When the alarm sounds,
• Press any key to stop an alarm without snooze.
• Press <Confirm> or the Confirm key to stop an
alarm with snooze, or press <Snooze> or any key
to silence the alarm for the snooze period.
using tools and applications
Deactivate an alarm
1. In Idle mode, press <Menu> → Alarms.
2. Select the alarm you want to deactivate.
3. Scroll down (if necessary).
4. Scroll left or right to Off.
5. Press <Save>.
48
Use the calculator
1. In Idle mode, press <Menu> → Applications →
Calculator.
2. Use the keys that correspond to the calculator
display to perform basic mathematical
operations.
Convert currencies or
measurements
1. In Idle mode, press <Menu> → Applications →
Converter → a conversion type.
2. Enter the currencies or measurements and units
in the appropriate fields.
Page 54
Set a countdown timer
1. In Idle mode, press <Menu> → Applications →
Timer.
2. Press <Set>.
3. Enter hours or minutes to count down and press
<OK>.
4. Press the Confirm key to begin or pause the
countdown.
5. When the timer expires, press <OK> to stop the
alert.
Use the stopwatch
1. In Idle mode, press <Menu> → Applications →
Stopwatch.
2. Press the Confirm key to begin and record lap
times.
3. When you are finished, press <Stop>.
4. Press <Reset> to clear recorded times.
Create a text memo
1. In Idle mode, press <Menu> → Applications →
Memo.
2. Press <Create>.
3. Enter your memo text and press the Confirm key.
using tools and applications
49
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Manage your calendar
Learn to change the calendar view and create
events.
Change the calendar view
1. In Idle mode, press <Menu> → Calendar.
using tools and applications
2. Press <Options> → View by → Day or Week.
Create an event
1. In Idle mode, press <Menu> → Calendar.
2. Press <Options> → Event list → an event type.
3. Press <Options> → Create.
4. Enter the details of the event as required.
5. Press <Save>.
50
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troubleshooting
If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service
professional.
When you turn on your phone, the following
messages may appear:
MessageTry this to solve the problem:
Insert SIM
Phone lock
Ensure that the SIM card is installed
correctly.
When the phone lock feature is
enabled, you must enter the password
you set for the phone.
MessageTry this to solve the problem:
When using the phone for the first time
or when the PIN requirement is
Enter PIN
Enter PUK
enabled, you must enter the PIN
supplied with the SIM card. You can
disable this feature by using the
menu.
lock
Your SIM card is blocked, usually as a
result of entering your PIN incorrectly
several times. You must enter the PUK
supplied by your service provider.
troubleshooting
PIN
a
Page 57
Your phone displays “No network”, “Network
unavailable”, or “Not done.”
• When you are in areas with weak signals or poor
reception, you may lose reception. Move to
another area and try again.
• You cannot access some options without a
subscription. Contact your service provider for
more details.
troubleshooting
You enter a number, but the call is not dialled.
• Ensure that you have pressed the Dial key: [].
• Ensure that you have accessed the right cellular
network.
• Ensure that you have not set call barring for the
phone number.
b
Another caller cannot reach you.
• Ensure that your phone is turned on.
• Ensure that you have accessed the right cellular
network.
• Ensure that you have not set call barring for the
phone number.
Another caller cannot hear you speaking.
• Ensure that you are not covering the built-in
microphone.
• Ensure that the microphone is close to your
mouth.
• If using a headset, ensure that it is properly
connected.
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The phone beeps and the battery icon flashes.
Your battery is low. Recharge or replace the battery to
continue using the phone.
The audio quality of the call is poor.
• Ensure that you are not blocking the phone’s
internal antenna.
• When you are in areas with weak signals or poor
reception, you may lose reception. Move to
another area and try again.
You select a contact to call, but the call is not
dialled.
• Ensure that the correct number is stored in the
contact list.
• Re-enter and save the number, if necessary.
The battery does not charge properly or
sometimes the phone turns itself off.
• The battery terminals may be dirty. Wipe both
gold-coloured contacts with a clean, soft cloth
and try charging the battery again.
• If the battery will no longer charge completely,
dispose of the old battery properly and replace it
with a new battery.
Your phone is hot to the touch.
When you use several applications at once, your
phone requires more power and may heat up.
This is normal and should not affect your phone’s
lifespan or performance.
troubleshooting
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