Samsung SF-5100 User Manual

Laser Facsimile

User’s Guide

SF-5100

00-Cover 2000/04/03 3:31 PM Page 1

Trademark Notices

• SF-5100 and Samsung Logo are trademarks of Samsung Electronics Co., Ltd.

• IBM is a trademark of international Business Machines.

• Other name and the trademarks mentioned in this manual are trademarks of their respective holders.

01-Contents 2000/04/03 3:28 PM Page 1

Contents

Unpacking _________________________________________ 1.1 Control locations and functions _______________________ 1.2 Choosing a location _________________________________ 1.4 Setting up your machine _____________________________ 1.4

Document tray ___________________________________ 1.4 Paper exit tray ___________________________________ 1.4 Document exit tray _______________________________ 1.5 Handset and handset cradle _______________________ 1.5 Telephone line ___________________________________ 1.6 Extension phone (optional) ________________________ 1.7 AC power cord ___________________________________ 1.7

Installing the toner cartridge __________________________ 1.8 Loading paper ______________________________________ 1.10 Paper type and size __________________________________ 1.12 Printing a demo page ________________________________ 1.13

Using the control panel ______________________________ 2.1 Using the number keypad ____________________________ 2.3 Setting up your fax number and name__________________ 2.6 Setting the time and date _____________________________ 2.7 Adjusting volume ___________________________________ 2.8

Sending a fax

Preparing documents for faxing or copying ____________3.1 Setting document resolution and contrast _______________3.2 Loading document ___________________________________3.3 Sending a fax automatically ___________________________3.4 Sending a fax after talking ____________________________3.4 Voice request ________________________________________3.5

Chapter 1 Installation

Chapter 2 Getting started

Chapter 3 Basic operation

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Receiving a fax

Receiving a fax ______________________________________3.6 Receiving automatically in FAX mode __________________3.7 Receiving manually in TEL mode______________________3.7 Receiving in AUTO mode ____________________________3.8 Receiving automatically in ANS/FAX mode ____________3.8 Receiving manually using an extension telephone _______3.9

Making a copy

Copying overview ___________________________________3.10 Making a simple copy________________________________3.10 Advanced copy features ______________________________3.11

Other functions

Redial _____________________________________________3.12 Sending a recall _____________________________________3.13 Monitoring a dual job status __________________________3.13

Automatic dialing

One-touch dialing ___________________________________3.14 Speed dialing _______________________________________3.16 Searching for a number in the memory _________________3.18

Broadcasting ________________________________________ 4.1 Delayed fax _________________________________________ 4.2 Priority fax__________________________________________ 4.4 Polling _____________________________________________ 4.5 Adding documents to a scheduled operation ____________ 4.7 Canceling a scheduled operation_______________________ 4.7

Chapter 4 Advanced fax

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iii

Printing reports______________________________________ 5.1 System setup________________________________________ 5.2 Group dialing _______________________________________ 5.7 Clearing memory ____________________________________ 5.9

Troubleshooting

Clearing jams _______________________________________ 6.1 LCD error messages _________________________________ 6.5 Fixing problems _____________________________________ 6.7

Maintenance

Cleaning the OPC drum ______________________________ 6.9 Adjusting shading ___________________________________ 6.10 Setting the machine to be checked by phone ____________ 6.10 Sending toner low information to the service company ___ 6.11 Cleaning the document scanner _______________________ 6.11 Managing the toner cartridge _________________________ 6.14

Chapter 5 Additional features

Chapter 6 Troubleshooting

FCC regulations _____________________________________ 7.1 Canadian radio interference regulations ________________ 7.1 FCC DECLARATION OF CONFORMITY_______________ 7.2 Laser safety statement________________________________ 7.3 Safety information ___________________________________ 7.4 Power saver ________________________________________ 7.5 Specifications _______________________________________ 7.6 Index ______________________________________________ 7.7

Appendix

01-Contents 2000/04/03 3:28 PM Page 4

Important safety information

Always be careful when using the machine. To reduce the risk of fire, electrical shock, and other injuries, keep these safety considerations in mind when installing, using, and maintaining your machine:

• Stability. Place the machine on a secure, stable surface. The machine can be seriously

damaged if it falls.

• Power supply. Provide correct power to the machine, as listed on the back of the

machine. If you are not sure of the type of power that is supplied to your home or office, call your electric company.

• Grounding. If the plug has three prongs, it must be plugged into a grounded (three

hole) outlet. Grounded plugs and outlets are designed for your safety – do not try to make a three-prong plug fit into a two-prong outlet by modifying the plug or outlet in any way. If you cannot insert the plug into your wall outlet easily, the outlet should be inspected by a qualified electrician.

• Overload. Do not plug too many electrical devices into a wall outlet or an extension

cord. An overloaded outlet is a fire and electrical shock hazard.

• Cleaning. Before cleaning the machine, unplug it from both the power outlet and the

telephone jack. Clean exposed parts with a soft cloth slightly dampened with water. Do not use aerosol cleaners.

• Thunderstorms. Unplug electrical appliances during thunderstorms. Avoid using any

telephone (except a cordless model) during a thunderstorm, since there is a small chance you could get an electrical shock from lightning.

• Gas leaks. Never use any telephone close to a gas leak. If you think gas is leaking, call

the gas company immediately, but use a telephone that is far away from the leakage area. Asmall electrical spark in the telephone could cause a fire or explosion.

• Ozone. This product produces ozone during normal operation. The ozone produced is

dependent on copy volume and is heavier than air. If your machine is installed as specified in the installation procedures, ozone output levels meet safe limits.

01-Contents 2000/04/03 3:28 PM Page 5

Precautions

When using your machine, these precautions should always be followed.

1. Never push objects of any kind into your machine through the case or cabinet openings. They may touch dangerous voltage points, creating a risk fire or shock. Never spill liquid of any kind onto or into the machine.

2. Slots and openings in the back and sides of your machine’s cabinet are provided for ventilation. To ensure a reliable operation of the machine and to protect it from overheating, these openings must not be blocked or covered. Your machine should never be placed on, near, or over a radiator, heater, air conditioner, or ventilation duct.

3. Do not use your machine near water, in wet locations, or outdoors.

4. Do not allow anything to rest on the power cord or line cord. Do not locate your fax machine where the cords will be damaged by persons walking on them.

5. Do not allow pets to chew on the power cord or line cord.

6. Do not put your hands into the fuser area. The fuser is extremely hot and severe burns can result from the contact. Do not put your hands into the scanner motor, scanner bracket and scanner motor cover, either.

7. Always use materials specially designed for your machine. Use of other materials may result in poor performance and could create a hazardous situation.

8. Use supplies or cleaning materials only as directed. Keep all supplies and materials out of the way of children.

9. The power supply turns this machine on and off. Make sure that your machine is installed near an outlet and is easily accessible.

10. Your machine is equipped with an energy saving device to conserve power when the

machine is not in use. The machine may be left on continuously.

11. Never remove covers or guards that require a tool for removal. There are no

operator serviceable areas inside your machine. Refer servicing to authourized service personnel.

12. Never defeat interlock switches. This machine is designed to restrict operator access to

unsafe areas. Covers, guards and interlock switches are provided to ensure that the machine will not operate with covers opened.

13. Use of an extension cord with this machine is not recommended or authorized.

14. Avoid direct viewing of the document lights. The lamps are bright and, while not

harmful, they may cause an annoying afterimage. Always keep the document cover closed during operation and storage.

15. Avoid exposing the toner cartridge to light for extended periods of time.

16. Do not touch the green photoreceptor. Scratches or smudges that appear on the

photoreceptor will result in poor copy quality and may shorten the service life.

17. This equipment is not designed for making telephone calls when the power fails.

Alternative equipment should be made available for access to emergency services.

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Safety notes

Your machine and the supplies are designed and tested to meet strict safety requirements. Included are safety agency examination and approval and compliance to established environmental standards. Please read the following instructions carefully before operating your machine, and refer to them as needed to ensure the continued safe operation of your machine.

Follow all warnings and instructions marked on or supplied with the product.

Symbology: = High Voltage = Warning

= Heated Surface (Fuser, Scanner motor, Scanner motor bracket,

Scanner motor cover)

WARNING: Use of the controls, adjustments or performance of procedures other than those specified herein may result in a hazardous radiation exposure.

01-Contents 2000/04/03 3:28 PM Page 7

Installation

02-Installation 2000/04/03 3:24 PM Page 2

Unpacking

Once you have unpacked your machine, check to make sure that you have all the parts shown here.

If any piece is missing or broken, call your dealer.

1.1

Installation

Machine

Toner cartridge

Handset

Document tray

Laser facsimile

user’s guide

Document exit tray

Power cord *

Telephone/modem line cord *

* These parts may look different.

The appearance varies according to country.

Handset cradle

No.

1 3 5 7 9

No.

2 4 6 8

No.

1 3 5 7 9

No.

2 4 6 8

No.

1 3 5 7 9

No.

2 4 6 8

One-touch label

02-Installation 2000/04/03 3:24 PM Page 3

Control locations and functions

Take a moment to familiarize yourself with the main components and to understand their functions.

Front view

Paper tray

Automatic paper feeder

Document guides

Paper guides

Document tray

Document feeder

Control panel

Paper exit tray

Document exit tray

Note: Your machine may look slightly different than the illustration.

1.2

Installation

02-Installation 2000/04/03 3:24 PM Page 4

1.3

Installation

Telephone line jack

Extension telephone jack

Toner cartridge

Cover

Cover release buttons

(right and left)

Rear view

Inside

Power cord connector

02-Installation 2000/04/03 3:24 PM Page 5

1.4

Installation

Setting up your machine

Document tray

Insert two tabs on the tray into the slots as shown. Fold out the extender on the tray, if necessary.

Paper exit tray

Pull out the paper exit tray on the front of your machine. Fold out the extender on the tray, if necessary.

Choosing a location

To help guarantee the trouble-free operation of your machine, place it on a flat, stable surface near your workstation. Leave enough space to allow for easy paper loading and paper exiting, as well as opening the front cover.

Do not place your machine:

- In direct sunlight.

- Near heat sources or air conditioners.

- In dusty or dirty environments.

02-Installation 2000/04/03 3:24 PM Page 6

1.5

Installation

Document exit tray

Insert the two tabs on the document exit tray into the slots on the front of your machine. Fold out the extender, if necessary.

Insert one end first, then the other end by squeezing this leg inward to make the tray easy to insert.

Handset and handset cradle

1. Plug the end of the coiled cord of the handset into the jack on the left side of your machine.

2. Hold the cradle using your hand as shown.

Extender

02-Installation 2000/04/03 3:24 PM Page 7

1.6

Installation

Note:

• There is a one-touch plate built under the handset cradle. You can use this plate

with the supplied one-touch label sheet. Write information on the label to remind you which number is stored in each position and attach the label on the plate.

To find the desired number, rotate the plate facing you and slide it under the cradle when you are using the plate.

• If you want to remove the cradle, while pushing up the part A , on the bottom

of the cradle, slide the cradle down, then take it out.

• If your hearing is bad and you want a

louder speaker, set the lever on the handset to the right position. You can hear louder sound from the handset.

3. Attach the handset cradle to the main body.

Insert the two tabs of the cradle into the slots on the left side of the machine as shown, and while pressing part A on the bottom of the cradle, push the cradle toward the machine until it clicks into place.

02-Installation 2000/04/03 3:24 PM Page 8

LINE

EXT.

1.7

Installation

To a standard phone wall jack

Telephone line

Plug one end of the telephone line cord into the LINE jack on the back of the machine and the other end into a standard phone wall jack.

Note: You must use the telephone line cord which is supplied with your machine.

Extension phone (optional)

If you want to use a regular phone or answering machine with your machine, connect the phone into the EXT. jack.

Plug the cord of your regular phone or answering machine into the TAM(telephone answering machine) lead and plug the TAD(telephone answering device) lead into the EXT. jack at the back of the machine.

LINE

EXT.

To a regular phone

AC power cord

Plug one end of the cord into the back of the machine and the other end into a standard AC power outlet.

The machine will turn on and the display will show ‘SYSTEM INITIAL’. If there is no cartridge installed or no paper, the display will show ‘JAM/NO CARTRIDGE’ or ‘NO PAPER’.

To AC outlet

If you want to turn it off, unplug the power cord.

02-Installation 2000/04/03 3:24 PM Page 9

1.8

Installation

Installing the toner cartridge

1. Pulling the cover release buttons found on both sides of the machine toward you, open the cover.

2. Unpack the cartridge from its plastic bag, and then remove the paper rolled the cartridge. Holding on each end of the paper, pull it straight out, and then carefully remove it.

3. Shake the cartridge from side to side 5 or 6 times to redistribute the toner evenly inside the cartridge.

02-Installation 2000/04/03 3:24 PM Page 10

1.9

Installation

4. Find the cartridge slots inside the machine, one on each side.

6. Close the cover. Make sure that the cover is securely closed.

5. Grasp the handle at the front of the cartridge and slide it down

between the cartridge slots, and push it firmly.

02-Installation 2000/04/03 3:24 PM Page 11

1.10

Installation

Paper tray

Automatic paper feeder

Loading paper

For best results, use high quality xerographic paper. The automatic paper feeder can hold a maximum of 150 sheets of plain paper. The maximum capacity may be less, depending on the paper thickness.

1. Pull the paper tray on the automatic paper feeder all the way up.

2. Flex or fan the paper back and forth. Do not fold or crease the paper.

Straighten the edges on a level surface.

02-Installation 2000/04/03 3:24 PM Page 12

1.11

Installation

4. Adjust the paper guides to the width of the print material. Slide the

guides until they lightly touch the stack of print material. Do not bend the print material.

Paper guide

3. Insert the paper with the print side facing you.

Place the print side facing you.

02-Installation 2000/04/03 3:24 PM Page 13

1.12

Installation

Paper type and size

Satisfactory print and receive quality can be obtained with many types of plain paper. Since the quality of plain paper varies widely, test the print quality before buying large quantities of paper. Your machine uses a variety of papers including:

• Xerographic paper

• Bond paper

• Dual-purpose paper

Because all papers vary in physical characteristics, you can receive mixed results from different packages of paper even through the packages contain the same paper. If you encounter undesirable results, try the other side of the paper, a different type, or another package of the same kind of paper.

DO NOT use the following types of paper with your machine:

• Continuous form feed paper

• Synthetic paper

• Thermal paper

• Multi-sheet forms and documents

• Chemically treated paper

• Papers with raised, embossed lettering

To load paper with a preferred print side:

• If you are using xerographic paper, load the paper with the preferred

print side facing down.

• If you are using letterhead or bond paper, load the paper with the

preferred side facing up.

The following papers can be used in your machine for fax:

• Letter : 216 x 279 mm (8.5 x 11.0 in.) - 60 g/m

~ 90 g/m2 (16 ~ 24 lb)

• A4 : 210 x 297 mm (8.3 x 11.7 in.) - 60 g/m

~ 90 g/m2 (16 ~ 24 lb)

• Legal : 216 x 356 mm (8.5 x 14.0 in.) - 60 g/m

~ 90 g/m2 (16 ~ 24 lb)

02-Installation 2000/04/03 3:24 PM Page 14

Printing a demo page

After installation, you may want to run a simple test on your machine by printing out a demo page.

Press and hold down Demo (* button) on the control panel until the machine to print a demo page.

1.13

Installation

02-Installation 2000/04/03 3:24 PM Page 15

Getting started

03-Getting Started 2000/04/03 3:20 PM Page 1

Resolution

ABC

JKLGHI

TUV

Symbols

PQRS

Demo

8 0

2.1

Getting started

Resolution

Use to choose the resolution of

copied or transmitted documents.

One-touch dial

Use to call most frequently used

numbers with one button.

LCD display

The display shows the current status of

your machine and guides you through

various tasks using a menu system for

each operation.

Number keypad

Use to dial numbers manually or

to enter letters.

Demo

Press and hold down this button

to print a demo page.

Speed

Use to dial calls and send fax documents

by entering a 2-digit number.

Using the control panel

03-Getting Started 2000/04/03 3:20 PM Page 2

Rcv.Mode/

Contrast

Flash/ Status

Redial/

Pause

Search/Delete

Copy

Stop

Start/Enter

Setup

Advanced

FAX

Report/

Help

OHD/V.Req

Scroll/Volume

DEF

MNO

WXYZ

Speed

6 9

2.2

Getting started

Search/Delete

Use to search for numbers in the memory. Also use to delete digits in the edit mode.

Copy

Use to copy a document.

Start/Enter

Use to start a job. Also use to activate the selection shown on the display.

Stop

Use to stop an operation at any time.

Rcv.Mode (Receiving mode)/Contrast

When a document is loaded, use to choose the contrast characteristic of copied or transmitted documents. When a document is not loaded, use to choose the receive mode you want to use. The selected mode is displayed in Standby mode.

Flash/Status

Use to perform a switch-hook operation such as call waiting. Also use to switch the LCD while performing dual jobs.

Redial/Pause

Use to redial the last phone number called. You can also use it to add a pause when storing a number in the memory.

OHD (On-hook dial) / V.Req (Voice request)

Use to dial numbers without picking up the handset. Also use it to make a voice call after sending or receiving a fax.

Setup

Use to setup various system options.

Advanced Fax

Use to access various fax functions.

Report/Help

Use to print various reports and the help list.

➛!Scroll/Volume ❿

Use to scroll menu items or use to move cursor left or right through the display. Also use to adjust the ringer volume.

03-Getting Started 2000/04/03 3:20 PM Page 3

2.3

Getting started

Using the number keypad

As you perform various tasks, you will need to enter names and numbers. For example, when you set up your machine you enter your name (or your company’s name) and telephone number. When you store a onetouch dial or speed dial, you also enter the telephone numbers and names.

When the display asks you to enter a name, the LCD display reads:

You can use the procedures described below to enter alphanumeric characters, special symbols or spaces.

Entering alphanumeric characters

You can also include special symbols (space, plus sign, etc.) in the name by using the 0 key. See `KEYPAD CHARACTER ASSIGNMENTS’ on page 2.4.

1. Locate the button labeled with the letter you want – then press the

button repeatedly until the correct letter appears on the display.

For example, to enter an O, press 6 (labeled MNO). Each time you press 6, the display shows a different letter–first M, then N, and O, and finally 6.

The letter appears on the display as shown below.

NAME:

NAME:O

ABC DEF

JKLGHI

MNO

TUV

Symbols

PQRS WXYZ

Demo

Speed

03-Getting Started 2000/04/03 3:20 PM Page 4

2.4

Getting started

2. When the letter you want appears on the display, press another num-

ber key labeled with the next letter you want.

If the next letter is printed on the same number button, move the cursor by pressing ❿, then press the button.

The blinking cursor moves right and the next letter appears on the display.

3. Select additional letters in the same way. When you have finished

entering the letters, press Start/Enter.

KEYPAD CHARACTER ASSIGNMENTS

NAME:OP

Key

1 2 3 4 5 6 7 8 9 0

Space ➝ 1 A ➝ B ➝ C ➝ 2 D ➝ E ➝ F ➝ 3 G ➝ H ➝ I ➝ 4 J ➝ K ➝ L ➝ 5 M ➝ N ➝ O ➝ 6 P ➝ Q ➝ R ➝ S ➝ 7

T ➝ U ➝ V ➝ 8 W ➝ X ➝ Y ➝ Z ➝ 9 + ➝ - ➝

, ➝ . ➝ ‘ ➝ / ➝➝# ➝ & ➝ 0

Assigned numbers, letters, or characters

03-Getting Started 2000/04/03 3:20 PM Page 5

2.5

Getting started

Entering numbers

You can enter the number of the remote fax machine manually by using the number keypad. The number you pressed appears on the display.

When the display asks you to enter a number, you can also use a onetouch dial button (including group dial) or a 2-digit speed dial number.

Editing numbers or name

If you make a mistake while entering a number or name, move the cursor under the wrong digit by using ➛or ❿. Then press the correct number to change, or press Search/Delete to delete the number.

Inserting pause

With some private telephone systems, you must dial an access code (9, for example) and listen for a second dial tone before dialing an outside number. In such cases, you must insert a pause in the number. Insert a pause in a number when you are setting up a one-touch or a speed dial number, or when you dial a number without lifting the handset.

To insert a pause, press Redial/Pause while entering the number.

When you dial a number, the dialing process pauses for a specified time at the point where you pressed Redial/Pause.

If you require a longer pause time, press Redial/Pause twice.

TEL:95551212_

03-Getting Started 2000/04/03 3:20 PM Page 6

2.6

Getting started

Setting up your fax number and name

Your fax number and name will be printed at the top of each page sent from your machine.

1. Press Setup on the control panel. The display shows the first setup

menu; FAX NUMBER/NAME.

2. Press Start/Enter to access the Fax Number/Name menu. The display

shows ‘FAX NUMBER’.

3. Press Start/Enter. The displays asks you to enter the telephone

number.

If there is a number or name already set, the number or name appears.

4. Enter the telephone number which your machine is connected to. You

can include + and - symbol in the phone number by pressing and # button respectively.

If you make a mistake, press ➛or ❿to move the cursor under the wrong digit, then enter the correct number to change or press Search/Delete to delete the number.

5. Press Start/Enter when the number on the display is correct.

The display asks you to enter your name.

6. Enter your name using number keypad.

You can enter alphanumeric characters using the number keypad, and include special symbols by pressing 0 repeatedly.

For details on how to use the number keypad to enter alphanumeric characters, see page 2.3.

If you want to enter the same letter or number in succession (e.g. SS, AA, 777), enter one digit, then move the cursor by pressing the ❿!button, and enter the next digit.

If you want to insert a space in the name, you can also use the ❿button to move the cursor to skip the position.

7. Press Start/Enter when the name on the display is correct.

03-Getting Started 2000/04/03 3:20 PM Page 7

2.7

Getting started

Setting the time and date

The current time and date are shown on the display when the machine is on and ready for use (standby mode). The time and date are printed on all faxes you send.

Note: If power to the machine is cut off for over 30 minutes, when power

is restored, the machine prompts you to reset the time and date.

1. Press Setup. The display shows the first setup menu; FAX

NUMBER/NAME.

2. Press➛!or ❿until ‘TIME/DATE SETUP’ appears, then press

Start/Enter. The display asks you to choose a date format.

3. Press Start/Enter.

4. Press ➛!or ❿until you find the desired date format, then press

Start/Enter.

If you select USA, the time and date appears in the order of month, day, then year. The EUROPE format will be displayed in the order of day, month, then year.

The display shows the currently set time and date using the selected date format.

5. Enter the correct time and date using the number keypad.

Day = 01~31 Month = 01~12 Year = four digits Hour = 00~23 Minute = 00~59

You can also use ➛or ❿to move the cursor under the digit you want to correct, then enter a new number.

6. Press Start/Enter when the time and date on the display is correct.

If you enter an invalid number, the machine beeps and does not proceed to the next step. If this happens, just reenter the correct number.

The display shows the time and date you have set, then returns to standby mode.

06-25-1999 12:30

(‘USA’ type)

JUN-25 12:30 FAX

03-Getting Started 2000/04/03 3:20 PM Page 8

+ 67 hidden pages