Samsung SEPA920WSAQST User Manual

Qwest® Service
SPH-a920 by Samsung®
www.qwestwireless.com
© 2006 Qwest Communications International, Inc. All rights reserved. No reproduction in whole or in part without prior written approval. Qwest is a trademark of Qwest Communications International, Inc. Sprint is a trademark of Sprint Nextel. All other trademarks are the property of the ir respective owners.
Printed in South Korea.

Table of Contents

Welcome to Qwest® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2A. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . 23
Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . . . . 43
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
TTY Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Updating Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Call Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . .63
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Lock Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Erasing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Erasing My Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Erasing Pic/Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Security Features for Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . 72
2D. Controlling Your Roaming Experience . . . . . . . . . . . . . . . . 73
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . . . . . 82
Prepending a Phone Number From Call History . . . . . . . . . . . . . . . . . . . 83
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Adding a Phone Number to a Contacts Entry . . . . . . . . . . . . . . . . . . . . . 90
Editing a Contacts Entry’s Phone Number . . . . . . . . . . . . . . . . . . . . . . . 91
Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
2G. Using the Phone’s Scheduler and Tools . . . . . . . . . . . . . . . 95
Using Your Phone’s Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Using Your Phone’s Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Using Your Phone’s Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . . . 105
Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Using Call <Name or #> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Using Send Text <Name> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Using Lookup <Name> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using Go To <App> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using Check <Item> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
2I. Using the TransFLASH™ Card . . . . . . . . . . . . . . . . . . . . . 119
Using Your Phone’s TransFLASH Card and Adapter . . . . . . . . . . . . . . . 120
2J. Using the Built-in Camera and Camcorder . . . . . . . . . . . 123
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Storing Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Sending Sprint PCS Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Managing Sprint PCS Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Printing Pictures Using PictBridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Settings and Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
2K. Using Your Phone’s Built-in Media Player . . . . . . . . . . . . 147
Your Multimedia Channel Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Accessing Your Media Player's Channel Listings . . . . . . . . . . . . . . . . . 149
Playing a Video or Audio Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Multimedia FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
2L. Using Bluetooth Wireless Technology . . . . . . . . . . . . . . . 155
Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Using the Bluetooth Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Section 3: Qwest® Service Features . . . . . . . . . . . . . . . 163
3A. Qwest® Service Features: The Basics . . . . . . . . . . . . . . . 165
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
3B. Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Sprint PCS Vision Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Getting Started With Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . 183
Accessing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Downloading Premium Services Content . . . . . . . . . . . . . . . . . . . . . . . 191
Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Sprint PCS Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
3C. Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Getting to Know Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Exploring the Sprint Music Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Personalizing Your Service With On Demand . . . . . . . . . . . . . . . . . . . . 205
Section 4: Safety and Warranty Information . . . . . . . . . 209
4A. Important Safety Information . . . . . . . . . . . . . . . . . . . . . .210
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Maintaining Safe Use of and Access to Your Phone . . . . . . . . . . . . . . . 212
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Radiofrequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 218
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Welcome to Qwest®

This guide will familiarize you with wireless service and your new phone through simple, easy-to-follow instructions. It’s all right here – from setting up your account passwords and voicemail to using the most advanced features of your phone.
Welcome and thank you for choosing Qwest®.
i

Introduction

This Phone Guide introduces you to wireless service and all the features of your new phone. It’s divided into four sections:
Section 1: Getting Started
Section 2: Your Phone
Section 3: Qwest® Service Features
Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index will also help you quickly locate specific information.
You'll get the most out of your phone if you read each section. However, if you'd like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you'll be ready to use your phone in no time.
Phone Guide Note:
WARNING
ii
Due to updates in phone software, this printed guide may not be the most current version for your phone. Visit www.qwestwireless.com and sign on to access the most recent version of the phone guide.
Please refer to the Important Safety Information section on page 210 to learn about information that will help you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage.

Your Phone’s Menu

The following list outlines your phone’s menu structure. For more information about navigating through the menus, please see “Navigating Through Phone Menus” on page 26.
Press Menu to display the following:
OPTIONS (RIGHT SOFTKEY)
1: Menu Style
1: 3x4 Style 2: List Style
2: Focus Effect
1: None 2: Warp 3: Fire 4: Drop 5: Water
3: Background
1: Preset Images 2: My Content 3: My Albums
WEB
CALL HISTORY
1: Outgoing Calls
2: Incoming Calls
3: Missed Calls
4: Recent Calls
MEDIA PLAYER
1: Channel Listing
2: Memory Card
3: My Play List
ON DEMAND
MISSED ALERTS
MUSIC
MY CONTENT
iii
1: Games
1: Get New Games 2: My Content Manager Games
2: Ringers
1: Get New Ringers 2: My Content Manager Ringers
3: Screen Savers
1: Get New Screen Savers 2: My Content Manager Screen Savers
4: Applications
1: Get New Applications 2: My Content Manager Applications
MESSAGING
1: Send Message
1: Text 2: Picture Mail 3: Hand. Msg
2: Text Message
1: Inbox 2: Outbox 3: Drafts 4: Send Text
3: Picture Mail
1: Inbox 2: Sent Mail 3: Saved Mail 4: Pending
4:Voicemail
1: Call Voicemail 2: Clear Enveiope
5: Settings
1: General
1: Notification
1: Message & Icon 2: Icon Only
2: Preset Messages
1: Can’t talk right now. Send me a message. 2: Call me 3: Where are you? 4: Can you pick up 5: Meet me at 6: Let’s get lunch. 7: The meeting has been cancelled. 8: I’ll be there at 9: What time does it start? 10: I love you! 11: [Empty] 12: [Empty] 13: [Empty] 14: [Empty] 15: [Empty] 16: [Empty] 17: [Empty] 18: [Empty] 19: [Empty] 20: [Empty]
3: Edit Signature (On/Off)
4: Message Alert
1: VOLUME
iv
1: Voicemail 2: Text Message 3: Picture Mail
2: TYPE
1: Voicemail 2: Text Message 3: Picture Mail
3: REMINDER
1: Off 2: Once 3: Every 2 min
5: Auto-Erase (Yes/No)
2: Text Message
1: Save in Outbox (Yes/No) 2: Priority (Normal/Urgent) 3: Call Back # (None/xxxxxxxxxx/Other)
TOOLS
1: Voice Service
2: Voice Memo
1: Record 2: Review
3: Bluetooth
4: Planner
1: Today 2: Scheduler 3: Task List 4: Countdown
5: Memo Pad
6: World Time
1: Set DST
7: Alarm Clock
1: Alarm #1 2: Alarm #2 3: Alarm #3
8: Calculator
9: Set Time (displayed when there is no time information)
PICTURES
1: Camera
Press the right softkey while in camera mode to view the following options:
1: Flash
1: Off 2: On this shot 3: Always On
2: Self-Timer
1: Off 2: 5 Seconds 3: 10 Seconds
3: Fun Tools..
v
1: Fun Frames
1: Off 2: Blue 3: Love 4: Roses for Love 5: Top Secret 6: Under the Sea 7: Winter Greetings
2: Color Tones
1: Auto 2: Monochrome 3: Green 4: Sepia 5: Blue
4: Controls..
1: Brightness
2: White Balance
1: Auto 2: Sunny 3: Cloudy 4: Tungsten 5: Fluorescent 6: Manual
5: Settings..
1: Resolution
1: 1.3MP: 1280x960 2: High: 800x600 3: Med: 640x480 4: Low: 320x240
2: Quality
1: Fine 2: Normal 3: Economy
3: Shutter Sound
1: Off 2: Shutter 1 3: Shutter 2 4: Shutter 3 5: Say Cheese
4: View Mode
1: Wide Screen 2: Full Screen
6: Review Media
7: Camcorder
8: Save To..
1: In Phone 2: In Memory Card
2: Camcorder (Video Mail/Long Video)
Press the right softkey while in camcorder mode to view the following options
1: Movie Light
1: Off 2: On This Movie 3: Always On
2: Self-Timer
1: Off 2: 5 Seconds 3: 10 Seconds
3: Color Tones
vi
1: Auto 2: Monochrome 3: Green 4: Sepia 5: Blue
4: Controls..
1: Brightness
2: White Balance
1: Auto 2: Sunny 3: Cloudy 4: Tungsten 5: Fluorescent 6: Manual
5: Settings..
1: Quality
1: Fine 2: Normal 3: Economy
6: Review Media
7: Camera Mode
8: Save To..
1: In Phone 2: In Memory Card
3: Picture Mail
1: Inbox 2: Sent Mail 3: Saved Mail 4: Pending
4: My Albums
1: In Phone 2: Memory Card 3: Online Albums
5: PictBridge Print
6: Settings & Info
1: Save To
1:In Phone 2: In Memory Card
2: Account Info
3: View Mode
1: Portrait View 2: Landscape View
7: Dynamic Menu 1
CONTACTS
1: Find
2: Add New Entry
3: My Phone #
4: Speed Dial #s
vii
5: Group
1: Unassigned 2: Family 3: Friends 4: Colleague 5: VIPs 6: Empty 7: Empty
6: My Name Card
7: Services
1: Account Info 2: Customer Service 3: Dir Assist
SETTINGS
1: Display
1: Screen Saver
1: Main LCD
1: PRESET IMAGES
1: Image Gallery 01 2: Image Gallery 02 3: Image Gallery 03 4: Image Gallery 04 5: Image Gallery 05 6: Image Gallery 06 7: Image Gallery 07
2: MY CONTENT
1: Images 2: Videos
3: MY ALBUMS
1: In Phone 2: In Memory Card
2: Sub LCD
1: PRESET IMAGES
1: Analog 2: Digital 1 3: Digital 2
2: MY CONTENT
3: MAIN LCD PIC
2: Set Foreground
1: Digital Clock 2: Calendar 3: Others
3: Incoming Call
1: With Caller ID
1: PRESET ANIMATION
2: MY CONTENT
3: MY ALBUMS
1: In Phone 2: In Memory card
viii
2: No Caller ID
1: PRESET ANIMATION
2: MY CONTENT
3: MY ALBUMS
1: In Phone 2: In Memory Card
4: Dialing Font
1: Color
1: Basic 2: Rainbow 3: Monochrome 4: Hyphenate
2: Size (Large/Medium/Small)
5: Greeting (Qwest/Custom)
6: Backlight
1: Main Display
1: Flip Open 2: 30 seconds 3: 15 seconds 4: 8 seconds
2: Keypad
1: Flip Open 2: 30 seconds 3: 15 seconds 4: 8 seconds 5: Off
3: Pwr Save Mode (On/Off)
4: Brightness
1: Highest 2: High 3: Medium 4: Low 5: Lowest
7: Service Light (On/Off)
8: Text Entry
1: Display Candidate (Display On/Off)
2: Sounds
1: Ringer Type
1: Voice Calls
1: WITH CALLER ID
1: Single Tones 2: Ring Tones 3: Melodies 4: My Content
2: NO CALLER ID
1: Single Tones 2: Ring Tones 3: Melodies 4: My Content
ix
2: Messaging
1: Voicemail 2: Text Message 3: Picture Mail
3: Scheduler
1: Single Tones 2: Ring Tones 3: Melodies 4: My Content
4: Roam Ringer (Normal/Distinctive)
2: Volume
1: Ringer
1: Ringer Off 2: 1-Beep 3: Level 1 - 8 (Always Vibrate)
2: Text Message
1: Use Ringer Volume 2: Separate Volume 3: Always Vibrate
3: Picture Mail
1: Use Ringer Volume 2: Separate Volume 3: Always Vibrate
4: Voice Mail
1: Use Ringer Volume 2: Separate Volume 3: Always Vibrate
5: Alarms
1: Use Ringer Volume 2: Separate Volume 3: Always Vibrate
6: App. Volume
1: VOLUME
1: Use Ringer Volume 2: Separate Volume
2: GAME VIBRATE (On/Off)
3: Alerts
1: Minute Beep (On/Off) 2: Service (On/Off) 3: Connect (On/Off) 4: Sig. Fade Tone (On/Off) 5: Power On/Off (On/Off)
4: Key Tone
1: Tone Type
1: DTMF 2: Rain Drop 3: Voice
2: Tone Level
1: Key Tone Off 2: Level 1-8
3: Tone Length
1: Short 2: Long
3: Power Vision
x
1: Enable/Disable Vision 2: Net Guard (On/Off) 3: Update Profile
4: Voice Service
1: Choice Lists
1: Automatic 2: Always On 3: Always Off
2: Sensitivity
1: Reject More 2: Recommended 3: Reject Less
3: Digit Dialing
1: Adapt Digits 2: Reset Digits
4: Sound
1: Prompts (On/Off)
2: Digits (On/Off)
3: Names (On/Off)
4: Name Settings
1: SPEED
1: Faster 2: Recommended 3: Slower
2: VOLUME
1: Louder 2: Recommended 3: Softer
5: Voice Launch
1: Talk Key 2: Talk Key and Flip Open
6: About
5: Security
1: Lock Phone
1: Unlocked 2: On Power-Up 3: Lock Now
2: Lock Pic/Video (On/Off)
3: Lock Services
1: Voice: Lock/Unlock 2: Power Vision: Lock/Unlock
4: Change Lock
5: Special #
1: Empty 2: Empty 3: Empty
6: Erase Contacts (Yes/No)
7: Erase My Content (Yes/No)
8: Erase Pic/Video (Yes/No)
xi
9: Reset Phone (Yes/No)
6: Roaming
1: Set Mode
1: Automatic 2: Roaming only 3: Qwest
2: Call Guard (On/Off)
7: Launch Pad
1: Up Key
1: Contacts 2: Voice Memo 3: Scheduler 4: Messaging 5: Voice Service 6: Ringer Type 7: My Content 8: Display 9: Alarms 10: Calculator 11: Media Player 12: Web 13: Inbox 14: Send Text 15: Missed Alerts 16: Music
2: Down Key
1: Contacts 2: Voice Memo 3: Scheduler 4: Messaging 5: Voice Service 6: Ringer Type 7: My Content 8: Display 9: Alarms 10: Calculator 11: Media Player 12: Web 13: Inbox 14: Send Text 15: Missed Alerts 16: Music
3: Left Key
1: Contacts 2: Voice Memo 3: Scheduler 4: Messaging 5: Voice Service 6: Ringer Type 7: My Content 8: Display 9: Alarms 10: Calculator 11: Media Player 12: Web 13: Inbox 14: Send Text 15: Missed Alerts 16: Music
4: Right Key
1: Contacts 2: Voice Memo 3: Scheduler 4: Messaging 5: Voice Service 6: Ringer Type 7: My Content 8: Display 9: Alarms 10: Calculator 11: Media Player 12: Web 13: Inbox 14: Send Text 15: Missed Alerts 16: Music
8: Others
1: Call Setup
1: Abbrev. Dial (On/Off)
2: Contacts Match (On/Off)
xii
3: Restriction
1: OUTGOING CALL
1: Allow all 2: Contacts Only 3: Special# Only
4: Call Answer
1: Any Key 2: Talk Key 3: Flip Open
5: Auto Answer (Car Kit/Headset) (Yes/No)
2: Language
1: English 2: Español
3: Airplane Mode (On/Off/On Power Up)
4: Location (On/Off)
5: Key Guard
1: Flip-closed 2: After 5 Seconds 3: Off
6: Audio Routing
1: Normal 2: Headset only
7: TTY Mode
1: TTY Full 2: TTY+Hear 3: TTY+Talk 4: TTY Off
8: Update Phone Software
9: Phone Info
1: Phone Number 2: Icon Glossary 3: Version 4: Advanced 5: Memory Status (All/Phone/Card)
0: Bluetooth
1: Enable (On/Off)
2: Visibility
1: Always Visible 2: Visible for 3min 3: Hidden
3: Device Name
4: Device Info
IN USE MENU
Press Options (Right Softkey) to display the following options:
1: Key Mute/Unmute 2: Contacts 3: Messaging 4: 3-Way Call 5: Call History 6: Voice Memo 7: Tools 8: Phone Info
xiii
xiv

Getting Started

Section 1
Section 1A

Setting Up Service

In This Section
Getting Started
Setting Up Your Voicemail
Account Passwords
Getting Help
Setting up service on your new SPH-a920 by Samsung is quick and easy. This section walks you through the necessary steps to unlock your
phone, set up your voicemail, establish passwords, and contact Qwest for assistance with your wireless service.
Setting Up Service
Section 1A: Setting Up Service 3

Getting Started

Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Press Unlock ().
To select a softkey, press the softkey button directly below the softkey
Note:
text that appears at the bottom left and bottom right of your phone’s display screen. Softkey actions change according to the screen you’re viewing and will not appear if there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes, the code is
not visible as you type.)
If you can’t recall your lock code, try using the last four digits of your
Tip:
wireless phone number or try 0000. If neither of these work, call Qwest WirelessTM Repair at 1-888-879-0611.
4 Section 1A: Setting Up Service

Setting Up Your Voicemail

All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your phone is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
Create your passcode
Record your name announcement
Record your greeting
Choose whether or not to activate One-Touch Message Access
(a feature that lets you access messages simply by pressing and holding , bypassing the need for you to enter your passcode)
Voicemail Passcode
Note:
If you are concerned about unauthorized access to your voicemail account, Qwest recommends you enable your voicemail passcode.
For more information about using your voicemail, see “Using Voicemail” on page 166.
Setting Up Service
Section 1A: Setting Up Service 5

Account Passwords

As a Qwest customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint PCS Vision® or Sprint Power Vision information, you will need to create passwords to protect your privacy.
Account Password
If you are the account owner, you'll have an account password to sign on to
www.qwestwireless.com and to use when calling Qwest Wireless
Customer Service.
Voicemail Password
You'll create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on page 166 for more information on your voicemail password.
Sprint PCS Vision or Sprint Power Vision Password
With your a920 by Samsung, you may elect to set up a Sprint PCS Vision or Sprint Power Vision password. This optional password may be used to authorize purchase of Premium Services content and to protect personal information on multi-phone accounts.
For more information, or to change your passwords, sign on to
www.qwestwireless.com or call Qwest Wireless
1-888-879-0611.
SM
account. To ensure that no one else has access to your
TM
Repair at
6 Section 1A: Setting Up Service

Getting Help

Visit www.qwestwireless.com
You can go online to:
Review coverage maps.
Access your account information.
Find information and accessories for your phone.
And more.
Reaching Qwest Wireless Customer Service
You can reach Qwest online or by phone:
Sign on to your account at www.qwestwireless.com
Call us toll-free at 1-888-879-0611.
Directory Assistance
You have access to a variety of services and information through Directory Assistance, including residential, business, and government listings; movie listings. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge, and you will be billed for airtime.
To call Directory Assistance:
Press .
Operator Services
Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or third party.
To access Operator Services:
Press .
For more information or to see the latest in products and services, visit us online at
www.qwestwireless.com.
Setting Up Service
Section 1A: Setting Up Service 7
8
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