This guide will familiarize you with wireless service and your new phone
through simple, easy-to-follow instructions. It’s all right here – from setting
up your account passwords and voicemail to using the most advanced
features of your phone.
Welcome and thank you for choosing Qwest®.
i
Introduction
This Phone Guide introduces you to wireless service and all the features
of your new phone. It’s divided into four sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Phone
⽧ Section 3: Qwest® Service Features
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special shortcuts and
timely reminders to help you make the most of your new phone and
service. The Table of Contents and Index will also help you quickly locate
specific information.
You'll get the most out of your phone if you read each section. However, if
you'd like to get right to a specific feature, simply locate that section in the
Table of Contents and go directly to that page. Follow the instructions in
that section, and you'll be ready to use your phone in no time.
Phone
Guide Note:
WARNING
ii
Due to updates in phone software, this printed guide may not be
the most current version for your phone. Visit
www.qwestwireless.com and sign on to access the most recent
version of the phone guide.
Please refer to the Important Safety Information section on
page 210 to learn about information that will help you safely use
your phone. Failure to read and follow the Important Safety
Information in this phone guide may result in serious bodily injury,
death, or property damage.
Your Phone’s Menu
The following list outlines your phone’s menu structure. For more
information about navigating through the menus, please see “Navigating
Through Phone Menus” on page 26.
Press Menu to display the following:
OPTIONS (RIGHT SOFTKEY)
1: Menu Style
1: 3x4 Style2: List Style
2: Focus Effect
1: None2: Warp3: Fire
4: Drop5: Water
3: Background
1: Preset Images2: My Content3: My Albums
WEB
CALL HISTORY
1: Outgoing Calls
2: Incoming Calls
3: Missed Calls
4: Recent Calls
MEDIA PLAYER
1: Channel Listing
2: Memory Card
3: My Play List
ON DEMAND
MISSED ALERTS
MUSIC
MY CONTENT
iii
1: Games
1: Get New Games2: My Content Manager Games
2: Ringers
1: Get New Ringers2: My Content Manager Ringers
3: Screen Savers
1: Get New Screen Savers2: My Content Manager Screen Savers
4: Applications
1: Get New Applications2: My Content Manager Applications
MESSAGING
1: Send Message
1: Text2: Picture Mail
3: Hand. Msg
2: Text Message
1: Inbox2: Outbox
3: Drafts4: Send Text
3: Picture Mail
1: Inbox2: Sent Mail
3: Saved Mail4: Pending
4:Voicemail
1: Call Voicemail2: Clear Enveiope
5: Settings
1: General
1: Notification
1: Message & Icon2: Icon Only
2: Preset Messages
1: Can’t talk right now. Send me a message.2: Call me
3: Where are you?4: Can you pick up5: Meet me at
6: Let’s get lunch.7: The meeting has been cancelled.
8: I’ll be there at9: What time does it start?
10: I love you!11: [Empty]12: [Empty]
13: [Empty]14: [Empty]15: [Empty]
16: [Empty]17: [Empty]18: [Empty]
19: [Empty]20: [Empty]
3: Edit Signature (On/Off)
4: Message Alert
1: VOLUME
iv
1: Voicemail2: Text Message3: Picture Mail
2: TYPE
1: Voicemail2: Text Message3: Picture Mail
3: REMINDER
1: Off2: Once3: Every 2 min
5: Auto-Erase (Yes/No)
2: Text Message
1: Save in Outbox (Yes/No)2: Priority (Normal/Urgent)
3: Call Back # (None/xxxxxxxxxx/Other)
TOOLS
1: Voice Service
2: Voice Memo
1: Record2: Review
3: Bluetooth
4: Planner
1: Today2: Scheduler
3: Task List4: Countdown
5: Memo Pad
6: World Time
1: Set DST
7: Alarm Clock
1: Alarm #12: Alarm #2
3: Alarm #3
8: Calculator
9: Set Time (displayed when there is no time information)
PICTURES
1: Camera
Press the right softkey while in camera mode to view the following options:
1: Flash
1: Off2: On this shot3: Always On
2: Self-Timer
1: Off2: 5 Seconds3: 10 Seconds
3: Fun Tools..
v
1: Fun Frames
1: Off2: Blue3: Love
4: Roses for Love5: Top Secret6: Under the Sea
7: Winter Greetings
Setting up service on your new SPH-a920 by Samsung is quick and
easy. This section walks you through the necessary steps to unlock your
phone, set up your voicemail, establish passwords, and contact Qwest for
assistance with your wireless service.
Setting Up Service
Section 1A: Setting Up Service3
Getting Started
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Press Unlock ().
To select a softkey, press the softkey button directly below the softkey
Note:
text that appears at the bottom left and bottom right of your phone’s
display screen. Softkey actions change according to the screen you’re
viewing and will not appear if there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes, the code is
not visible as you type.)
If you can’t recall your lock code, try using the last four digits of your
Tip:
wireless phone number or try 0000. If neither of these work, call Qwest
WirelessTM Repair at 1-888-879-0611.
4Section 1A: Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your phone are automatically transferred to your
voicemail, even if your phone is in use or turned off. Therefore, you will
want to set up your voicemail and personal greeting as soon as your phone
is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your passcode
䡲 Record your name announcement
䡲 Record your greeting
䡲 Choose whether or not to activate One-Touch Message Access
(a feature that lets you access messages simply by pressing
and holding , bypassing the need for you to enter your
passcode)
Voicemail Passcode
Note:
If you are concerned about unauthorized access to your voicemail
account, Qwest recommends you enable your voicemail passcode.
For more information about using your voicemail, see “Using Voicemail” on
page 166.
Setting Up Service
Section 1A: Setting Up Service5
Account Passwords
As a Qwest customer, you enjoy unlimited access to your personal account
information, your voicemail account, and your Sprint PCS Vision® or Sprint
Power Vision
information, you will need to create passwords to protect your privacy.
Account Password
If you are the account owner, you'll have an account password to sign on to
www.qwestwireless.com and to use when calling Qwest Wireless
Customer Service.
Voicemail Password
You'll create your voicemail password (or passcode) when you set up your
voicemail. See “Setting Up Your Voicemail” on page 166 for more information
on your voicemail password.
Sprint PCS Vision or Sprint Power Vision Password
With your a920 by Samsung, you may elect to set up a Sprint PCS Vision or
Sprint Power Vision password. This optional password may be used to
authorize purchase of Premium Services content and to protect personal
information on multi-phone accounts.
For more information, or to change your passwords, sign on to
www.qwestwireless.com or call Qwest Wireless
1-888-879-0611.
SM
account. To ensure that no one else has access to your
TM
Repair at
6Section 1A: Setting Up Service
Getting Help
Visit www.qwestwireless.com
You can go online to:
䢇 Review coverage maps.
䢇 Access your account information.
䢇 Find information and accessories for your phone.
䢇 And more.
Reaching Qwest Wireless Customer Service
You can reach Qwest online or by phone:
䢇 Sign on to your account at www.qwestwireless.com
䢇 Call us toll-free at 1-888-879-0611.
Directory Assistance
You have access to a variety of services and information through Directory
Assistance, including residential, business, and government listings; movie
listings. You can get up to three pieces of information per call, and the
operator can automatically connect your call at no additional charge.
There is a per-call charge, and you will be billed for airtime.
To call Directory Assistance:
䊳 Press .
Operator Services
Operator Services provides assistance when placing collect calls or when
placing calls billed to a local telephone calling card or third party.
To access Operator Services:
䊳 Press .
For more information or to see the latest in products and services, visit us
online at
www.qwestwireless.com.
Setting Up Service
Section 1A: Setting Up Service7
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