Samsung SEPA920WSAQST User Manual

Qwest® Service

SPH-a920 by Samsung®

www.qwestwireless.com

© 2006 Qwest Communications International, Inc. All rights reserved. No reproduction in
whole or in part without prior written approval. Qwest is a trademark of Qwest
Communications International, Inc. Sprint is a trademark of Sprint Nextel. All other
trademarks are the property of the ir respective owners.

Printed in South Korea.

CI_A920_Qwest_061206_D2

Table of Contents

Welcome to Qwest® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2A. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . 23

Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . . . . 43

Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

TTY Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Updating Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Call Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . .63

Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Lock Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Erasing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Erasing My Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Erasing Pic/Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Security Features for Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . 72

2D. Controlling Your Roaming Experience . . . . . . . . . . . . . . . . 73

Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . . . . . 82

Prepending a Phone Number From Call History . . . . . . . . . . . . . . . . . . . 83

Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Adding a Phone Number to a Contacts Entry . . . . . . . . . . . . . . . . . . . . . 90

Editing a Contacts Entry’s Phone Number . . . . . . . . . . . . . . . . . . . . . . . 91

Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

2G. Using the Phone’s Scheduler and Tools . . . . . . . . . . . . . . . 95

Using Your Phone’s Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Using Your Phone’s Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Using Your Phone’s Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . . . 105

Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Using Call <Name or #> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Using Send Text <Name> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Using Lookup <Name> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Using Go To <App> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Using Check <Item> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

2I. Using the TransFLASH™ Card . . . . . . . . . . . . . . . . . . . . . 119

Using Your Phone’s TransFLASH Card and Adapter . . . . . . . . . . . . . . . 120

2J. Using the Built-in Camera and Camcorder . . . . . . . . . . . 123

Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Storing Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Sending Sprint PCS Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Managing Sprint PCS Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Printing Pictures Using PictBridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Settings and Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

2K. Using Your Phone’s Built-in Media Player . . . . . . . . . . . . 147

Your Multimedia Channel Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Accessing Your Media Player's Channel Listings . . . . . . . . . . . . . . . . . 149

Playing a Video or Audio Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Multimedia FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

2L. Using Bluetooth Wireless Technology . . . . . . . . . . . . . . . 155

Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Using the Bluetooth Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Section 3: Qwest® Service Features . . . . . . . . . . . . . . . 163

3A. Qwest® Service Features: The Basics . . . . . . . . . . . . . . . 165

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

3B. Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Sprint PCS Vision Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Getting Started With Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . 183

Accessing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Downloading Premium Services Content . . . . . . . . . . . . . . . . . . . . . . . 191

Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Sprint PCS Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

3C. Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Getting to Know Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Exploring the Sprint Music Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Personalizing Your Service With On Demand . . . . . . . . . . . . . . . . . . . . 205

Section 4: Safety and Warranty Information . . . . . . . . . 209

4A. Important Safety Information . . . . . . . . . . . . . . . . . . . . . .210

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Maintaining Safe Use of and Access to Your Phone . . . . . . . . . . . . . . . 212

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Radiofrequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 218

Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Welcome to Qwest®

This guide will familiarize you with wireless service and your new phone
through simple, easy-to-follow instructions. It’s all right here – from setting
up your account passwords and voicemail to using the most advanced
features of your phone.

Welcome and thank you for choosing Qwest®.

i

Introduction

This Phone Guide introduces you to wireless service and all the features
of your new phone. It’s divided into four sections:

⽧ Section 1: Getting Started

⽧ Section 2: Your Phone

⽧ Section 3: Qwest® Service Features

⽧ Section 4: Safety and Warranty Information

Throughout this guide, you'll find tips that highlight special shortcuts and
timely reminders to help you make the most of your new phone and
service. The Table of Contents and Index will also help you quickly locate
specific information.

You'll get the most out of your phone if you read each section. However, if
you'd like to get right to a specific feature, simply locate that section in the
Table of Contents and go directly to that page. Follow the instructions in
that section, and you'll be ready to use your phone in no time.

Phone
Guide Note:

WARNING

ii

Due to updates in phone software, this printed guide may not be
the most current version for your phone. Visit
www.qwestwireless.com and sign on to access the most recent
version of the phone guide.

Please refer to the Important Safety Information section on
page 210 to learn about information that will help you safely use
your phone. Failure to read and follow the Important Safety
Information in this phone guide may result in serious bodily injury,
death, or property damage.

Your Phone’s Menu

The following list outlines your phone’s menu structure. For more
information about navigating through the menus, please see “Navigating
Through Phone Menus” on page 26.

Press Menu to display the following:

OPTIONS (RIGHT SOFTKEY)

1: Menu Style

1: 3x4 Style 2: List Style

2: Focus Effect

1: None 2: Warp 3: Fire
4: Drop 5: Water

3: Background

1: Preset Images 2: My Content 3: My Albums

WEB

CALL HISTORY

1: Outgoing Calls

2: Incoming Calls

3: Missed Calls

4: Recent Calls

MEDIA PLAYER

1: Channel Listing

2: Memory Card

3: My Play List

ON DEMAND

MISSED ALERTS

MUSIC

MY CONTENT

iii

1: Games

1: Get New Games 2: My Content Manager Games

2: Ringers

1: Get New Ringers 2: My Content Manager Ringers

3: Screen Savers

1: Get New Screen Savers 2: My Content Manager Screen Savers

4: Applications

1: Get New Applications 2: My Content Manager Applications

MESSAGING

1: Send Message

1: Text 2: Picture Mail
3: Hand. Msg

2: Text Message

1: Inbox 2: Outbox
3: Drafts 4: Send Text

3: Picture Mail

1: Inbox 2: Sent Mail
3: Saved Mail 4: Pending

4:Voicemail

1: Call Voicemail 2: Clear Enveiope

5: Settings

1: General

1: Notification

1: Message & Icon 2: Icon Only

2: Preset Messages

1: Can’t talk right now. Send me a message. 2: Call me
3: Where are you? 4: Can you pick up 5: Meet me at
6: Let’s get lunch. 7: The meeting has been cancelled.
8: I’ll be there at 9: What time does it start?
10: I love you! 11: [Empty] 12: [Empty]
13: [Empty] 14: [Empty] 15: [Empty]
16: [Empty] 17: [Empty] 18: [Empty]
19: [Empty] 20: [Empty]

3: Edit Signature (On/Off)

4: Message Alert

1: VOLUME

iv

1: Voicemail 2: Text Message 3: Picture Mail

2: TYPE

1: Voicemail 2: Text Message 3: Picture Mail

3: REMINDER

1: Off 2: Once 3: Every 2 min

5: Auto-Erase (Yes/No)

2: Text Message

1: Save in Outbox (Yes/No) 2: Priority (Normal/Urgent)
3: Call Back # (None/xxxxxxxxxx/Other)

TOOLS

1: Voice Service

2: Voice Memo

1: Record 2: Review

3: Bluetooth

4: Planner

1: Today 2: Scheduler
3: Task List 4: Countdown

5: Memo Pad

6: World Time

1: Set DST

7: Alarm Clock

1: Alarm #1 2: Alarm #2
3: Alarm #3

8: Calculator

9: Set Time (displayed when there is no time information)

PICTURES

1: Camera

Press the right softkey while in camera mode to view the following options:

1: Flash

1: Off 2: On this shot 3: Always On

2: Self-Timer

1: Off 2: 5 Seconds 3: 10 Seconds

3: Fun Tools..

v

1: Fun Frames

1: Off 2: Blue 3: Love
4: Roses for Love 5: Top Secret 6: Under the Sea
7: Winter Greetings

2: Color Tones

1: Auto 2: Monochrome 3: Green
4: Sepia 5: Blue

4: Controls..

1: Brightness

2: White Balance

1: Auto 2: Sunny 3: Cloudy
4: Tungsten 5: Fluorescent 6: Manual

5: Settings..

1: Resolution

1: 1.3MP: 1280x960 2: High: 800x600 3: Med: 640x480
4: Low: 320x240

2: Quality

1: Fine 2: Normal 3: Economy

3: Shutter Sound

1: Off 2: Shutter 1 3: Shutter 2
4: Shutter 3 5: Say Cheese

4: View Mode

1: Wide Screen 2: Full Screen

6: Review Media

7: Camcorder

8: Save To..

1: In Phone 2: In Memory Card

2: Camcorder (Video Mail/Long Video)

Press the right softkey while in camcorder mode to view the following options

1: Movie Light

1: Off 2: On This Movie 3: Always On

2: Self-Timer

1: Off 2: 5 Seconds 3: 10 Seconds

3: Color Tones

vi

1: Auto 2: Monochrome 3: Green
4: Sepia 5: Blue

4: Controls..

1: Brightness

2: White Balance

1: Auto 2: Sunny 3: Cloudy
4: Tungsten 5: Fluorescent 6: Manual

5: Settings..

1: Quality

1: Fine 2: Normal 3: Economy

6: Review Media

7: Camera Mode

8: Save To..

1: In Phone 2: In Memory Card

3: Picture Mail

1: Inbox 2: Sent Mail
3: Saved Mail 4: Pending

4: My Albums

1: In Phone 2: Memory Card
3: Online Albums

5: PictBridge Print

6: Settings & Info

1: Save To

1:In Phone 2: In Memory Card

2: Account Info

3: View Mode

1: Portrait View 2: Landscape View

7: Dynamic Menu 1

CONTACTS

1: Find

2: Add New Entry

3: My Phone #

4: Speed Dial #s

vii

5: Group

1: Unassigned 2: Family
3: Friends 4: Colleague
5: VIPs 6: Empty
7: Empty

6: My Name Card

7: Services

1: Account Info 2: Customer Service
3: Dir Assist

SETTINGS

1: Display

1: Screen Saver

1: Main LCD

1: PRESET IMAGES

1: Image Gallery 01 2: Image Gallery 02 3: Image Gallery 03
4: Image Gallery 04 5: Image Gallery 05 6: Image Gallery 06
7: Image Gallery 07

2: MY CONTENT

1: Images 2: Videos

3: MY ALBUMS

1: In Phone 2: In Memory Card

2: Sub LCD

1: PRESET IMAGES

1: Analog 2: Digital 1 3: Digital 2

2: MY CONTENT

3: MAIN LCD PIC

2: Set Foreground

1: Digital Clock 2: Calendar 3: Others

3: Incoming Call

1: With Caller ID

1: PRESET ANIMATION

2: MY CONTENT

3: MY ALBUMS

1: In Phone 2: In Memory card

viii

2: No Caller ID

1: PRESET ANIMATION

2: MY CONTENT

3: MY ALBUMS

1: In Phone 2: In Memory Card

4: Dialing Font

1: Color

1: Basic 2: Rainbow 3: Monochrome
4: Hyphenate

2: Size (Large/Medium/Small)

5: Greeting (Qwest/Custom)

6: Backlight

1: Main Display

1: Flip Open 2: 30 seconds 3: 15 seconds
4: 8 seconds

2: Keypad

1: Flip Open 2: 30 seconds 3: 15 seconds
4: 8 seconds 5: Off

3: Pwr Save Mode (On/Off)

4: Brightness

1: Highest 2: High 3: Medium
4: Low 5: Lowest

7: Service Light (On/Off)

8: Text Entry

1: Display Candidate (Display On/Off)

2: Sounds

1: Ringer Type

1: Voice Calls

1: WITH CALLER ID

1: Single Tones 2: Ring Tones 3: Melodies
4: My Content

2: NO CALLER ID

1: Single Tones 2: Ring Tones 3: Melodies
4: My Content

ix

2: Messaging

1: Voicemail 2: Text Message 3: Picture Mail

3: Scheduler

1: Single Tones 2: Ring Tones 3: Melodies
4: My Content

4: Roam Ringer (Normal/Distinctive)

2: Volume

1: Ringer

1: Ringer Off 2: 1-Beep 3: Level 1 - 8
(Always Vibrate)

2: Text Message

1: Use Ringer Volume 2: Separate Volume 3: Always Vibrate

3: Picture Mail

1: Use Ringer Volume 2: Separate Volume 3: Always Vibrate

4: Voice Mail

1: Use Ringer Volume 2: Separate Volume 3: Always Vibrate

5: Alarms

1: Use Ringer Volume 2: Separate Volume 3: Always Vibrate

6: App. Volume

1: VOLUME

1: Use Ringer Volume 2: Separate Volume

2: GAME VIBRATE (On/Off)

3: Alerts

1: Minute Beep (On/Off) 2: Service (On/Off)
3: Connect (On/Off) 4: Sig. Fade Tone (On/Off)
5: Power On/Off (On/Off)

4: Key Tone

1: Tone Type

1: DTMF 2: Rain Drop 3: Voice

2: Tone Level

1: Key Tone Off 2: Level 1-8

3: Tone Length

1: Short 2: Long

3: Power Vision

x

1: Enable/Disable Vision 2: Net Guard (On/Off) 3: Update Profile

4: Voice Service

1: Choice Lists

1: Automatic 2: Always On 3: Always Off

2: Sensitivity

1: Reject More 2: Recommended 3: Reject Less

3: Digit Dialing

1: Adapt Digits 2: Reset Digits

4: Sound

1: Prompts (On/Off)

2: Digits (On/Off)

3: Names (On/Off)

4: Name Settings

1: SPEED

1: Faster 2: Recommended 3: Slower

2: VOLUME

1: Louder 2: Recommended 3: Softer

5: Voice Launch

1: Talk Key 2: Talk Key and Flip Open

6: About

5: Security

1: Lock Phone

1: Unlocked 2: On Power-Up 3: Lock Now

2: Lock Pic/Video (On/Off)

3: Lock Services

1: Voice: Lock/Unlock 2: Power Vision: Lock/Unlock

4: Change Lock

5: Special #

1: Empty 2: Empty 3: Empty

6: Erase Contacts (Yes/No)

7: Erase My Content (Yes/No)

8: Erase Pic/Video (Yes/No)

xi

9: Reset Phone (Yes/No)

6: Roaming

1: Set Mode

1: Automatic 2: Roaming only 3: Qwest

2: Call Guard (On/Off)

7: Launch Pad

1: Up Key

1: Contacts 2: Voice Memo 3: Scheduler
4: Messaging 5: Voice Service 6: Ringer Type
7: My Content 8: Display 9: Alarms
10: Calculator 11: Media Player 12: Web
13: Inbox 14: Send Text 15: Missed Alerts
16: Music

2: Down Key

1: Contacts 2: Voice Memo 3: Scheduler
4: Messaging 5: Voice Service 6: Ringer Type
7: My Content 8: Display 9: Alarms
10: Calculator 11: Media Player 12: Web
13: Inbox 14: Send Text 15: Missed Alerts
16: Music

3: Left Key

1: Contacts 2: Voice Memo 3: Scheduler
4: Messaging 5: Voice Service 6: Ringer Type
7: My Content 8: Display 9: Alarms
10: Calculator 11: Media Player 12: Web
13: Inbox 14: Send Text 15: Missed Alerts
16: Music

4: Right Key

1: Contacts 2: Voice Memo 3: Scheduler
4: Messaging 5: Voice Service 6: Ringer Type
7: My Content 8: Display 9: Alarms
10: Calculator 11: Media Player 12: Web
13: Inbox 14: Send Text 15: Missed Alerts
16: Music

8: Others

1: Call Setup

1: Abbrev. Dial (On/Off)

2: Contacts Match (On/Off)

xii

3: Restriction

1: OUTGOING CALL

1: Allow all 2: Contacts Only 3: Special# Only

4: Call Answer

1: Any Key 2: Talk Key 3: Flip Open

5: Auto Answer (Car Kit/Headset) (Yes/No)

2: Language

1: English 2: Español

3: Airplane Mode (On/Off/On Power Up)

4: Location (On/Off)

5: Key Guard

1: Flip-closed 2: After 5 Seconds 3: Off

6: Audio Routing

1: Normal 2: Headset only

7: TTY Mode

1: TTY Full 2: TTY+Hear 3: TTY+Talk
4: TTY Off

8: Update Phone Software

9: Phone Info

1: Phone Number 2: Icon Glossary
3: Version 4: Advanced
5: Memory Status (All/Phone/Card)

0: Bluetooth

1: Enable (On/Off)

2: Visibility

1: Always Visible 2: Visible for 3min 3: Hidden

3: Device Name

4: Device Info

IN USE MENU

Press Options (Right Softkey) to display the following options:

1: Key Mute/Unmute 2: Contacts 3: Messaging
4: 3-Way Call 5: Call History 6: Voice Memo
7: Tools 8: Phone Info

xiii

xiv

Getting Started

Section 1

Section 1A

Setting Up Service

In This Section

⽧ Getting Started

⽧ Setting Up Your Voicemail

⽧ Account Passwords

⽧ Getting Help

Setting up service on your new SPH-a920 by Samsung is quick and
easy. This section walks you through the necessary steps to unlock your

phone, set up your voicemail, establish passwords, and contact Qwest for
assistance with your wireless service.

Setting Up Service

Section 1A: Setting Up Service 3

Getting Started

Unlocking Your Phone

To unlock your phone, follow these easy steps:

1. Press to turn the phone on.

2. Press Unlock ().

To select a softkey, press the softkey button directly below the softkey

Note:

text that appears at the bottom left and bottom right of your phone’s
display screen. Softkey actions change according to the screen you’re
viewing and will not appear if there is no corresponding action available.

3. Enter your four-digit lock code. (For security purposes, the code is

not visible as you type.)

If you can’t recall your lock code, try using the last four digits of your

Tip:

wireless phone number or try 0000. If neither of these work, call Qwest
WirelessTM Repair at 1-888-879-0611.

4 Section 1A: Setting Up Service

Setting Up Your Voicemail

All unanswered calls to your phone are automatically transferred to your
voicemail, even if your phone is in use or turned off. Therefore, you will
want to set up your voicemail and personal greeting as soon as your phone
is activated.

To set up your voicemail:

1. From standby mode, press and hold .

2. Follow the system prompts to:

䡲 Create your passcode

䡲 Record your name announcement

䡲 Record your greeting

䡲 Choose whether or not to activate One-Touch Message Access

(a feature that lets you access messages simply by pressing
and holding , bypassing the need for you to enter your
passcode)

Voicemail Passcode

Note:

If you are concerned about unauthorized access to your voicemail
account, Qwest recommends you enable your voicemail passcode.

For more information about using your voicemail, see “Using Voicemail” on
page 166.

Setting Up Service

Section 1A: Setting Up Service 5

Account Passwords

As a Qwest customer, you enjoy unlimited access to your personal account
information, your voicemail account, and your Sprint PCS Vision® or Sprint
Power Vision
information, you will need to create passwords to protect your privacy.

Account Password

If you are the account owner, you'll have an account password to sign on to

www.qwestwireless.com and to use when calling Qwest Wireless

Customer Service.

Voicemail Password

You'll create your voicemail password (or passcode) when you set up your
voicemail. See “Setting Up Your Voicemail” on page 166 for more information
on your voicemail password.

Sprint PCS Vision or Sprint Power Vision Password

With your a920 by Samsung, you may elect to set up a Sprint PCS Vision or
Sprint Power Vision password. This optional password may be used to
authorize purchase of Premium Services content and to protect personal
information on multi-phone accounts.

For more information, or to change your passwords, sign on to

www.qwestwireless.com or call Qwest Wireless

1-888-879-0611.

SM

account. To ensure that no one else has access to your

TM

Repair at

6 Section 1A: Setting Up Service

Getting Help

Visit www.qwestwireless.com

You can go online to:

䢇 Review coverage maps.

䢇 Access your account information.

䢇 Find information and accessories for your phone.

䢇 And more.

Reaching Qwest Wireless Customer Service

You can reach Qwest online or by phone:

䢇 Sign on to your account at www.qwestwireless.com

䢇 Call us toll-free at 1-888-879-0611.

Directory Assistance

You have access to a variety of services and information through Directory
Assistance, including residential, business, and government listings; movie
listings. You can get up to three pieces of information per call, and the
operator can automatically connect your call at no additional charge.

There is a per-call charge, and you will be billed for airtime.

To call Directory Assistance:

䊳 Press .

Operator Services

Operator Services provides assistance when placing collect calls or when
placing calls billed to a local telephone calling card or third party.

To access Operator Services:

䊳 Press .

For more information or to see the latest in products and services, visit us
online at

www.qwestwireless.com.

Setting Up Service

Section 1A: Setting Up Service 7

8

Your Phone

Section 2

Section 2A

Your Phone: The Basics

In This Section

⽧ Front View of Your Phone

⽧ Viewing the Display Screen

⽧ Features of Your Phone

⽧ Turning Your Phone On and Off

⽧ Using Your Phone’s Battery and Charger

⽧ Navigating Through Phone Menus

⽧ Displaying Your Phone Number

⽧ Making and Answering Calls

⽧ Entering Text

Your phone is packed with features that simplify your life and
expand your ability to stay connected to the people and
information that are important to you. This section will guide you

through the basic functions and calling features of your phone.

Phone Basics

Section 2A: Your Phone: The Basics 11

Front View of Your Phone

1. Speaker

2. Display Screen

3. Navigation Key

4. Left Softkey

5. OK/Menu Key

6. TALK Key

7. Volume Key

8. Voicemail Key

9. Headset Jack

10. Numeric Keypad

21. Right Softkey

20. END Key

19. Camera Key

18. Voice Command/
Speakerphone Key

17. BACK Key

16. TransFLASH™ Memory Slot

11. Shift/Asterisk Key

12. Power/Accessory Interface
Connector

12 Section 2A: Your Phone: The Basics

15. Space/Pound Key

14. Plus Code
Dialing Key

13. Microphone

Key Functions

1. Speaker allows you to hear the other caller and the different ring

tones or sounds offered by your phone.

2. Display Screen displays all the information needed to operate your

phone, such as the call status, the contacts, the date and time, the
signal and battery strength, etc.

3. Navigation Key scrolls through the phone’s menu options and acts

as a shortcut key from standby mode. Keys can be reassigned to
create customized shortcuts.

䡲 Press Up to access Missed Alerts.

䡲 Press Down to access My Content.

䡲 Press Right to launch Music.

䡲 Press Left to view your Media Player.

4. Left Softkey allows you to select softkey actions or menu items

corresponding to the bottom left line on the display screen.

5. OK /Menu Key allows you to access the menu screen. It also allows

you to accept choices when navigating through a menu.

6. Talk Key allows you to place or receive calls, answer Call Waiting,

use Three-Way Calling, or activate Voice Dial.

7. Volume Key allows you to adjust the ringer volume in standby mode

(with the flip open) or adjust the voice volume during a call. The
volume key can also be used to scroll up or down to navigate
through the different menu options. To mute the ringer during an
incoming call, press the volume key up or down.

8. Voicemail Key allows you to press and hold to automatically dial

your voicemail.

9. Headset Jack allows you to plug in an optional headset for

convenient, hands-free conversations.

10. Numeric Keypad allows you to enter numbers, letters, and

characters.

Phone Basics

Section 2A: Your Phone: The Basics 13

11. Shift/Asterisk Key enters the asterisk [*] character for calling

features. In text entry mode, press to change the capitalization
mode.

12. Power/Accessory Interface Connector allows you to plug in the

battery charger or connect optional accessories, such as a USB
cable.

13. Microphone allows other callers to hear you clearly when you are

speaking to them.

14. Plus Code Dialing Key automatically dials the international access

code for the country in which you are located (for instance, 011 for
international calls placed from the United States).

15. Space/Pound Key enters the pound [#] character for calling

features. In text entry mode, press to enter a space.

16. TransFLASH™ Memory Slot allows you to insert a specialized

memory card made especially for mobile phones. Your phone
supports up to 512 MB of TransFLASH memory.

17. Back Key (Clear) deletes characters from the display in text entry

mode. When in a menu, press the Back key to return to the previous
menu. This key also allows you to return to the previous screen in a
Sprint PCS Vision session.

14 Section 2A: Your Phone: The Basics

18. Voice Command/Speakerphone Key allows you to say

commands to perform common functions supported by your phone
or turn the speakerphone on or off during a call. Press and release
the inner key to initiate speakerphone mode.

19. Camera Key allows you to capture a picture when you are in

camera mode.

20. End Key (Power) ends a call. Press and hold this key for two

seconds to turn your phone on or off. While in the main menu, it
returns the phone to standby mode and cancels your input. When
you receive an incoming call, press to enter silent mode and mute
the ringer.

21. Right Softkey allows you to select softkey actions or menu items

corresponding to the bottom right line on the display screen.

Phone Basics

Section 2A: Your Phone: The Basics 15

Viewing the Display Screen

Your phone’s display screen provides a wealth of information about your
phone’s status and options. This list identifies the symbols you’ll see on
your phone’s display screen:

To view a list of your phone’s icons and descriptions, from the main

Tip:

menu select Settings > Phone Info > Icon Glossary.

displays your current signal strength. The more
lines you have, the stronger your signal.

means your phone cannot find a signal.

tells you a call is in progress.

indicates Sprint Power Vision status.

indicates Sprint Power Vision is available.

indicates Sprint Power Vision is dormant.

indicates Sprint Power Vision is active.

indicates that you have voicemail, text,
numeric pages, picture messages, video
messages, or Wireless Access Protocol (WAP)
messages waiting. Press briefly to see a list of
pending messages or press and hold to dial your
voicemail box.

indicates that a device with Bluetooth technology is connected.

indicates that Bluetooth technology is enabled.

16 Section 2A: Your Phone: The Basics

indicates that there is an unread message in
your inbox.

indicates that the text message has been read.

indicates that there is an unread urgent message
in your inbox.

indicates that you have read the urgent message.

indicates that the message was sent.

indicates that the message failed to send.

indicates that you have a pending message.

indicates that the message is a draft.

indicates that there is URL text contained in the
text message.

indicates that your Sprint PCS Vision connection
is active.

indicates that your Sprint PCS Vision connection
is dormant or inactive.

indicates that you are receiving information.

indicates that you are sending information.

indicates that your phone is in vibrate all mode.

Phone Basics

indicates that your phone is in ringer+vibrate mode.

indicates that the ringer is set at a level
between 1 - 8 or that 1-Beep is selected.

indicates that the ringer is turned off.

Section 2A: Your Phone: The Basics 17

indicates that your phone’s ringer+vibrate
is turned off.

indicates that the phone’s microphone has been muted.

indicates that key tones have been muted.

shows your current battery charge strength. (Icon
shown fully charged and completely empty.)

indicates that position location is active.

indicates that position location is inactive.

indicates that the TTY option is on.

indicates that your phone is roaming.

indicates that your message is locked.

indicates that your phone is in Web security
mode.

indicates that an alarm is set on your phone.

indicates that the camera is enabled.

indicates that the camcorder is enabled.

indicates that the self-timer function is enabled.
With the self-timer enabled, a set amount of time
is required prior to taking a picture.

indicates that the movie light is turned on when
recording video clips.

indicates that the white balance has been set to
Sunny. This is used for taking pictures or movies
outdoors on bright sunny days.

18 Section 2A: Your Phone: The Basics

indicates that the white balance has been set to
Cloudy. This is used for taking pictures or
movies outdoors under cloudy conditions.

indicates that the white balance has been set to
Tungsten. This is used for taking pictures or
movies indoors under normal lighting
conditions.

indicates that the white balance has been set to
Fluorescent. This is used for taking pictures or
movies indoors under fluorescent lighting
conditions.

indicates that the white balance has been set to
Manual. This is used for taking pictures indoors
or outdoors using your own custom settings.

allows you to start recording a video or voice
memo.

indicates that a voice memo or video has been
paused.

indicates that a voice memo or video is playing.

indicates that a picture has been assigned a
function. An example may be Picture ID, Screen
Saver, or Incoming Call.

indicates that there is a TransFLASH memory
card installed.

indicates that there is a voice message attached
to an image.

Phone Basics

Section 2A: Your Phone: The Basics 19

Display indicators help you manage your roaming charges by letting you

Note:

know when you’re off the network available to you. (For more
information, see Section 2D: Controlling Your Roaming Experience on
page 73.)

Features of Your Phone

Congratulations on the purchase of your phone. The SPH-a920 by
Samsung is lightweight, easy-to-use, and reliable, and it also offers many
significant features and service options. The following list previews some of
those features and provides page numbers where you can find out more:

䢇 Digital dual-band capability allows you to make and receive calls while

on the network available to you and to roam on other 1900 and 800
MHz digital networks where roaming agreements have been
implemented (page 73).

䢇 Sprint PCS Vision provides access to the wireless Internet in digital

mode (page 181).

䢇 Email (page 189) and SMS Text Messaging (page 174) provide quick

and convenient messaging capabilities.

䢇 Games, ringers, screen savers, and other applications can be

downloaded to make your phone as unique as you are (page 191).
Additional charges may apply.

䢇 The Contacts list allows you to store up to 500 entries, with up to five

phone numbers per entry (page 85).

䢇 The built-in Scheduler offers several personal information

management features to help you manage your busy lifestyle (page

95).

䢇 Your phone is equipped with a Location feature for use in connection

with location-based services that may be available in the future (page

52).

䢇 Your phone’s external LCD display allows you to monitor the phone’s

status and to see who’s calling without opening the phone.

20 Section 2A: Your Phone: The Basics

䢇 T9 Text Input lets you quickly type messages with one

key press per letter (page 40).

䢇 Speed dial lets you dial phone numbers with one or two key presses

(page 38).

Phone Basics

Section 2A: Your Phone: The Basics 21

Turning Your Phone On and Off

Turning Your Phone On

To turn your phone on:

䊳 Press and release .

Once your phone is on, it may display “Searching for Service,” which
indicates that your phone is searching for a signal. When your phone finds
a signal, it automatically enters standby mode – the phone’s idle state. At
this point, you are ready to begin making and receiving calls.

If your phone is unable to find a signal after 15 minutes of searching, a
Power Save feature is automatically activated. When a signal is found, your
phone automatically returns to standby mode.

In Power Save mode, your phone searches for a signal periodically without
your intervention. You can also initiate a search for service by pressing any
key (when your phone is turned on).

The Power Save feature helps to conserve your battery power when you

Note:

are in an area where there is no signal.

Turning Your Phone Off

To turn your phone off:

䊳 Press and hold for two seconds until you see the powering

down animation on the display screen.

Your screen remains blank while your phone is off (unless the battery is
charging).

22 Section 2A: Your Phone: The Basics

Using Your Phone’s Battery and Charger

Battery Capacity

Your phone is equipped with a Lithium Ion (Li-Ion) battery. It allows you to
recharge your battery before it is fully drained. The battery provides up to

3.5 hours of continuous digital talk time.

When the battery reaches 5% of its capacity, the battery icon blinks. When
there are approximately two minutes of talk time left, the phone sounds an
audible alert and then powers down.

Long backlight settings, searching for service, vibrate mode, Bluetooth,

Note:

and browser use affect the battery’s talk and standby times.

Be sure to watch your phone’s battery level indicator and charge the

Tip:

battery before it runs out of power.

Installing the Battery

To install the Li-Ion battery:

䊳 To install, insert the battery into the opening on the back of the

phone and gently press down until the latch snaps into place.

Phone Basics

Section 2A: Your Phone: The Basics 23

Removing the Battery

To remove your battery:

1. Make sure the power is off so that you don’t lose any stored

numbers or messages.

2. Press the battery release latch up and remove the battery from the

phone at a 45-degree angle.

Charging the Battery

Your phone’s Li-Ion battery is rechargeable and should be charged as soon
as possible so you can begin using your phone.

Keeping track of your battery’s charge is important. If your battery level
becomes too low, your phone automatically turns off and you will lose all
the information you were just working on. For a quick check of your
phone’s battery level, glance at the battery charge indicator located in the
upper-right corner of your phone’s display screen. If the battery charge is
getting too low, the battery icon( ) blinks and the phone sounds a
warning tone.

Always use a Qwest-approved desktop charger, travel charger, or vehicle
power adapter to charge your battery.

Warning!

24 Section 2A: Your Phone: The Basics

Using the wrong battery charger could cause damage to your
phone and void the warranty.

Using the Travel Charger

To use the travel charger provided with your phone:

䊳 Plug the round end of the AC adapter into the phone’s power

interface connector and the other end into an electrical outlet.

䡲 A red indicator light on the phone lets you know the battery is

charging.

䡲 An on-screen indicator lets you know that the battery is

charged.

It takes about three hours to fully recharge a completely rundown battery.

Phone Basics

Section 2A: Your Phone: The Basics 25

Navigating Through Phone Menus

The navigation key on your phone allows you to scroll through menus
quickly and easily. The scroll bar at the right of the menu keeps track of
your position in the menu at all times.

To navigate through a menu, simply press the navigation key up or down. If
you are in a first-level menu, such as Settings, you may also navigate to
the next or previous first-level menu by pressing the navigation key right or
left.

For a diagram of your phone’s menu, please see “Your Phone’s Menu” on
page iii.

Selecting Menu Items

As you navigate through the menu, menu options are highlighted. Select
any numbered option by simply pressing the corresponding number on the
phone’s keypad. You may also select any item by highlighting it and
pressing

For example, if you want to view your last incoming call:

1. Select Menu ( ) to access the main menu.

2. Select Call History by pressing or by highlighting it and

3. Select Incoming Calls by pressing or by highlighting it and

Note:

.

pressing

pressing
the screen.)

For the purposes of this guide, the above steps condense into “Select

Menu > Call History > Incoming Calls.”

.

. (If you have received any calls, they are displayed on

26 Section 2A: Your Phone: The Basics

Backing Up Within a Menu

To go to the previous menu:

䊳 Press .

To return to standby mode:

䊳 Press .

Displaying Your Phone Number

Just in case you forget your phone number, your phone can remind you.

To display your phone number:

䊳 Select Menu > Settings > Phone Info > Phone Number. (Your

phone number and other information about your phone and account
will be displayed.)

To select Menu, press the menu key. To select menu options (such as

Note:

Settings, above), highlight the option and press OK. (If the menu options
are numbered, you may also select an option simply by pressing the
corresponding number key.)

Phone Basics

Section 2A: Your Phone: The Basics 27

Making and Answering Calls

Making Calls

Placing a call from your phone is as easy as making a call from any landline
phone. Just enter the number and press , and you’re on your way to
clear calls.

To make a call using your keypad:

1. Make sure your phone is on.

2. Enter a phone number from standby mode. (If you make a mistake

while dialing, press to erase one digit at a time. Press and hold

to erase the entire number.)

3. Press . (To make a call when you are roaming and

Call Guard is enabled, press and then . See “Using Call
Guard” on page 76.)

4. Press or close the phone when you are finished.

To redial your previous call, press TALK twice.

Tip:

You can also place calls from your phone by using Contacts menu (page

87), speed dialing numbers from your Contacts (page 38), using Voice
Activated Dialing (page 106), and using your Call History listings (page 81).

28 Section 2A: Your Phone: The Basics

Dialing Options

When you enter numbers in standby mode, select Options ( ) to see the
following dialing options.

To initiate an option, press the corresponding softkey button.

䢇 Send Msg allows you to send a text message with attachments to the

number being dialed.

䢇 Dial dials the number or digits displayed.

䢇 Save: Enter a seven- or ten-digit number (phone number and area

code) and press or Options (). Select Save to save the
phone number. (See “Saving a Phone Number” on page 34.)

䢇 Find: Enter a digit or string of digits and press Options (right softkey).

Press Search to display Contacts entries that contain the entered
numbers. (See “Finding a Phone Number” on page 35.)

䢇 Hard Pause allows you to enter a hard pause. To continue dialing, you

must press a key. (See “Dialing and Saving Phone Numbers With
Pauses” on page 35.)

䢇 2sec Pause allows you to enter a two-second pause. The phone will

pause, then continue dialing without any additional keys being
pressed. (See “Dialing and Saving Phone Numbers With Pauses” on
page 35.)

Phone Basics

Section 2A: Your Phone: The Basics 29

Answering Calls

To answer an incoming call:

1. Make sure your phone is on. (If your phone is off, incoming calls go

to voicemail.)

2. Press to answer an incoming call. (Depending on your phone’s

settings, you may also answer incoming calls by opening the phone
or by pressing any number key. See “Call Answer Mode” on page 59
for more information.)

Your phone notifies you of incoming calls in the following ways:

䢇 The phone rings and/or vibrates.

䢇 The indicator light flashes.

䢇 The backlight illuminates.

䢇 The screen displays an incoming call message.

If the incoming call is from a number stored in your Contacts, the entry’s
name is displayed. The caller’s phone number may also be displayed, if
available.

If Call Answer is set to Talk Key, the following options are also displayed.
To select an option, press the corresponding softkey button.

䢇 Answer to answer the call.

䢇 Ignore to send the call to your voicemail box.

To quiet the ringer, press the back, end, or volume key.

Tip:

30 Section 2A: Your Phone: The Basics

Answering a Roam Call With Call Guard Enabled

Call Guard is an option that helps you manage your roaming charges when
making or receiving calls while outside the network available to you. Please
see Section 2D: Controlling Your Roaming Experience for more information
about roaming.

To answer a call when you are roaming and Call Guard is enabled:

䊳 Select Answer to answer the call. (See “Using Call Guard” on page

76 for additional information.)

When your phone is off, incoming calls go directly to voicemail.

Note:

Ending a Call

To disconnect a call when you are finished:

䊳 Close the phone or press .

Missed Call Notification

When an incoming call is not answered, the Missed Call log is displayed on
your screen.

To display the Missed Call entry from the notification screen:

䊳 Highlight the entry and press . (To dial the phone number, press

.)

To display a Missed Call entry from standby mode:

1. Select Menu > Call History > Missed calls.

2. Highlight the entry you wish to view and press .

Calling Emergency Numbers

You can place calls to 911 (dial and press ), even if
your phone is locked or your account is restricted.

Phone Basics

When you place an emergency call, your phone automatically enters

Note:

Emergency mode.

Section 2A: Your Phone: The Basics 31

During an emergency call, press Options (right softkey) to display your
options. To select an option, highlight it and press

䢇 Unlock Phone to unlock your phone (appears only if the phone is

.

locked).

䢇 To close the pop-up menu (appears only if the phone is unlocked),

press the key.

Press Options (right softkey), then phone info & phone number to

Tip:

display your phone number during an emergency call.

To exit Emergency mode:

1. Press to end a 911 call.

2. Press and hold until Emergency mode is exited.

32 Section 2A: Your Phone: The Basics

In-Call Options

Pressing Options (right softkey) during a call displays a list of features you
may use during the course of a call. To select an option, press the
corresponding keypad number or highlight the option and press . The
following options are available through the Options menu:

Phone Basics

Warning!

䢇 Key Mute or Key Unmute allows you to mute the key tones on your

Due to higher volume levels, do not place the phone near your
ear during speakerphone use.

phone so the other caller cannot hear you pressing any keys on your
handset.

䢇 Contacts accesses the Contacts menu.

䢇 Messaging accesses the Messaging menu options.

䢇 3-Way Call allows you to talk to two different people at the same time.

(For more information, see “Making a Three-Way Call” on page 178.)

䢇 Call History checks your call log for Outgoing, Incoming, Missed, and

All Recent calls. You can also erase the logs from this menu.

䢇 Voice Memo allows you to record incoming audio from your

conversation. (For more information, see “Managing Voice Memos” on
page 116.)

䢇 Tools accesses the Tools menu options.

䢇 Phone Info displays the following menu:

䡲 (1) Phone Number

䡲 (2) Icon Glossary

䡲 (3) Version

䡲 (4) Advanced

䡲 (5) Memory Status

During a call, the left softkey button functions as the Mute button. Press it
to mute the phone’s microphone for privacy. Press it again to Unmute the
phone.

Section 2A: Your Phone: The Basics 33

End-of-Call Options

After receiving a call from or making a call to a phone number that is not in
your Contacts, the phone number and the duration of the call are displayed.
The left softkey displays the Save option. Select this option if you wish to
add the new number to your Contacts. (See “Saving a Phone Number”
below.)

After receiving a call from or making a call to a phone number that is
already in your Contacts, the entry name and phone number and the
duration of the call are displayed. The right softkey displays the option Call.

The End-of-Call options are not displayed for calls identified as No ID or

Note:

Restricted.

Saving a Phone Number

Your phone can store up to five phone numbers in each Contacts entry up
to a total of 500 phone numbers. Each entry’s name can contain up to 20
characters. Your phone automatically sorts the Contacts entries
alphabetically.
(For more information, see Section 2F: Using Contacts on page 85.)

To save a number from standby mode:

1. Enter a phone number and press .

2. Select New Entry or Existing Entry and press .

The New Entry screen does not display for the first entry saved into the

Note:

contacts. Skip to step 3 if you are entering the first number in the
contacts.

If Existing Entry was selected, press OK to launch the Find screen.

Note:

Locate the desired contact and add the additional number to the
selected entry.

3. Use your navigation key to select a label (Mobile, Home, Work,

Pager, or Others) and press .

34 Section 2A: Your Phone: The Basics

4. Enter a name for the entry using the numeric keys. Press to

select the desired entry method T9(English), Alpha, Symbol, or
Number. (See “Entering Text” on page 39)

5. When finished entering the name, press to return to the

contact entry.

6. Press for Done to save the entry.

Finding a Phone Number

You can search Contacts entries for phone numbers that contain a specific
string of numbers.

To find a phone number:

1. While in standby mode, enter three or more of the last digits of the

phone number. (The more numbers you enter, the more specific the
search becomes.)

2. Press Options (right softkey) and select Find. (All Contacts entries

matching the entered numbers will be displayed.)

3. To display the Contacts entry that contains the phone number you

entered, highlight the entry and press . To dial the number,
press .

Dialing and Saving Phone Numbers With Pauses

You can dial or save phone numbers with pauses for use with automated
systems, such as voicemail or credit card billing numbers.

There are two types of pauses available on your phone:

䢇 Hard Pause sends the next set of numbers when you press the left

softkey button.

䢇 2-Second Pause automatically sends the next set of numbers after

two seconds.

Phone Basics

You can have multiple pauses in a phone number and combine 2-

Note:

second and hard pauses.

Section 2A: Your Phone: The Basics 35

To dial or save phone numbers with pauses:

1. Enter the phone number.

2. Press Options (right softkey) and select either Hard Pause or

2 sec Pause.

3. Enter additional numbers.

4. Press .

– or –
Press Option () > Save to save the number in your Contacts.

When dialing a number with a hard pause, press the Ta lk key to send

Note

the next set of numbers.

36 Section 2A: Your Phone: The Basics

Plus (+) Code Dialing

When placing international calls, you can use Plus Code Dialing to
automatically enter the international access code for your location (for
example, 011 for international calls placed from the United States).

To make a call using Plus Code Dialing:

1. Press and hold until a “+” appears on your phone display.

2. Dial the country code and phone number you’re calling and press

. (The access code for international dialing will automatically be

dialed, followed by the country code and phone number.)

Dialing From the Contacts List

To dial directly from a Contacts entry:

1. Select Menu > Contacts > Find.

Shortcut:

2. Highlight the entry you want to call and press .

Press Contacts (right softkey) to list entries.

– or –
To dial another number from the entry, highlight the name and press

, then highlight the number you wish to call and press .

Phone Basics

Section 2A: Your Phone: The Basics 37

Using Speed Dialing

You can store up to 98 numbers in your phone’s speed dial memory to
make contacting friends and family as easy as pressing a button or two.
With this feature, you can dial speed dial entries using one key press for
locations 2-9 or two key presses for locations 10-99.

To use One-Touch Dialing for speed dial locations 2-9:

䊳 Press and hold the appropriate key for approximately two seconds.

The display confirms that the number has been dialed when it shows
the name and number of the speed dial.

To use Two-Touch Dialing for speed dial locations 10-99:

1. Press the first digit.

2. Press and hold the second digit for approximately two seconds. The

display confirms that the number has been dialed when it shows the
name and number of the speed dial.

When you are roaming off the network available to you, you must

Note:

always dial using 11 digits (1 + area code + number).

38 Section 2A: Your Phone: The Basics

Entering Text

Selecting a Character Input Mode

Your phone provides convenient ways to enter words, letters, punctuation,
and numbers whenever you are prompted to enter text (for example, when
adding a Contacts entry or when using Sprint PCS Mail and SMS Text
Messaging).

To change the character input mode:

1. When you display a screen where you can enter text, press the right

softkey to change the character input mode.

2. Select one of the following options:

䡲 T9(English) to enter text using a predictive text entering

system that reduces the number of keys that need to be
pressed while entering a word
(see page 40).

䡲 Alpha to cycle through the alpha characters associated with

the letters on the keypad (see
page 41).

䡲 Symbol to enter symbols (see page 42).

䡲 Number to enter numbers by pressing the numbers on the

keypad (see page 42).

䡲 Preset Msg to enter preprogrammed messages

(see page 42).

䡲 Recent Msg to enter a message from a list of previous

messages.

䡲 Emoticons to enter “emoticons” (see page 42).

Phone Basics

When entering text, press the * (Shift) key to change letter capitalization

Tip:

(ABC > Abc > abc).

Section 2A: Your Phone: The Basics 39

Entering Characters Using T9 Text Input

T9 Text Input lets you enter text in your phone by pressing keys just once
per letter. (To select the T9 Word mode when entering text, see “Selecting
a Character Input Mode” on page 39.)

T9 Text Input analyzes the letters you enter using an intuitive word
database and creates a suitable word. (The word may change as you type.)

To enter a word using T9(English) Text Input:

1. Select the T9(English) character input mode. (See “Selecting a

Character Input Mode” on page 39.)

2. Press the corresponding keys once per letter to enter a word (for

example, to enter the word “Bill,” press ). (If
you make a mistake, press to erase a single character. Press
and hold to delete an entire entry.)

If the word you want does not display after you have entered all the letters,
press to scroll through additional word selections. To accept a word
and insert a space, press .

40 Section 2A: Your Phone: The Basics

Entering Characters by Tapping the Keypad

To enter characters by tapping the keypad:

1. Select the Abc mode (See “Selecting a Character Input Mode” on

page 39).

2. Press the corresponding keys repeatedly until the desired letter

appears (for example, to enter the word “Bill,” press twice,

three times, three times, and three times again). (If
you make a mistake, press to erase a single character. Press
and hold

By default, the first letter of an entry is capitalized and the following letters
are lowercased. After a character is entered, the cursor automatically
advances to the next space after two seconds or when you enter a
character on a different key.

Characters scroll in the following order:

to delete an entire entry.)

. ,@ 1 ?! * # / T U V 8

A B C 2 W X Y Z 9

D E F 3 0

G H I 4 Space

J K L 5 Shift

M N O 6

P Q R S 7

Phone Basics

Section 2A: Your Phone: The Basics 41

Entering Numbers, Symbols, Smileys, and Preset Messages

To enter numbers:

䊳 Select the Number mode and press the appropriate key.

(See “Selecting a Character Input Mode” on page 39.)

To enter symbols:

䊳 Select the Symbols mode. (See “Selecting a Character Input Mode”

on page 39.) To enter a symbol, press the appropriate key indicated
on the display.

To enter “emoticons” (smileys):

䊳 Select the Emoticons mode and press the

appropriate key. (See “Selecting a Character Input Mode” on page

39.)

To enter preset messages:

1. Select the Preset Msg mode. (See “Selecting a Character Input

Mode” on page 39.)

2. Scroll to the desired preprogrammed message and

press

Note:

.

Preset messages make composing text messages even easier by
allowing you to enter preset messages, such as “Meet me at,” “Let’s
get lunch,” or a customized preset message of your own. (For more
information on preset messages, please see “Managing Preset
Messages” on page 55.)

42 Section 2A: Your Phone: The Basics

Section 2B

Controlling Your Phone’s Settings

In This Section

⽧ Sound Settings

⽧ Display Settings

⽧ Location Settings

⽧ Messaging Settings

⽧ Airplane Mode

⽧ TTY Use

⽧ Phone Setup Options

⽧ Call Setup Options

Using the menu options available on your phone, you can
customize your phone to sound, look, and operate just the way you
want it to. This section describes how you can change your phone’s

settings to best suit your needs. Take a few moments to review these
options and to adjust or add settings that are right for you.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 43

Sound Settings

Ringer Types

Ringer types help you identify incoming calls and messages. You can
assign ringer types to individual Contacts entries, types of calls, and types
of messages.

䢇 Preprogrammed Ringers include a variety of standard ringer types

and familiar music.

䢇 Vibrating Ringer alerts you to calls or messages without disturbing

others.

䢇 Downloaded Ringers can be downloaded right to your phone. (See

“Downloading Premium Services Content” on page 191.)

Selecting Ringer Types for Voice Calls

Your phone provides a variety of ringer options that allow you to customize
your ring and volume settings. These options allow you to identify incoming
calls by the ring.

To select a ringer type for voice calls:

1. Select Menu > Settings > Sounds > Ringer Type >

Voice Calls.

2. Select With Caller ID or No Caller ID.

3. Select Single Tones, Ring Tones, Melodies, or My Content. and

press . (The list of ringers or videos is displayed.)

4. Use your navigation key to scroll through the available ringers. A

sample ringer will sound as you highlight each option.

5. Press .

Selecting Ringer Types for Messaging

To select a ringer type for messages:

1. Select Menu > Settings > Sounds > Ringer Type > Messaging.

2. Select Voicemail, Text Message, or Picture Mail.

44 Section 2B: Controlling Your Phone’s Settings

3. Select Single Tones, Ring Tones, Melodies, or My Content and

press . (The list of preprogrammed ringers is displayed.)

4. Use your navigation key to scroll through the available ringers. A

sample ringer will sound as you highlight each option.

5. Press to assign the desired ringer.

Selecting a Key Tone

Your phone offers a number of options for selecting the audible tones
accompanying a key press. (Longer tone lengths may be better for tone
recognition when dialing voicemail or other automated systems.)

To select a key tone:

1. Select Menu > Settings > Sounds > Key Tone.

2. Select Ton e Ty p e and press

3. Select DTMF, Rain Drop, or Voice and press .

.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 45

Key Tone Level

Your phone allows you to set the desired volume level of the key tones.

To set the key tone level:

1. Select Menu > Settings > Sounds> Key Tone.

2. Select Tone Level and press

.

3. Press up or down until you hear the desired tone level and

press

.

Key Tone Length

The key tone length allows you to choose between short or long tones
when pressing a key. Longer tone lengths may be better for tone
recognition when dialing voicemail or other automated systems.

To set the key tone length:

1. Select Menu > Settings > Sounds > Key Tone > Tone Length.

2. Select Short or Long and press

.

46 Section 2B: Controlling Your Phone’s Settings

Adjusting the Phone’s Volume Settings

You can adjust your phone’s volume settings to suit your needs and your
environment.

To adjust your phone’s volume settings:

1. Select Menu > Settings > Sounds > Volume.

2. Select Ringer, Text Message, Picture Mail, Voice Mail, Alarms,

or App. Volume.

3. Using the navigation key, select Separate Volume. (Select Always

Vibrate to make the ringer vibrate at any volume level.)

Separate Volume is not available for Ringer volume.

Note:

Your Phone’s Settings

4. Use the navigation key to choose a volume level and select

().

You can adjust the ringer volume in standby mode (or the earpiece

Tip:

volume during a call) by using the volume key on the right side of your
phone.

Section 2B: Controlling Your Phone’s Settings 47

Done

Alert Notification

Your phone can alert you with an audible tone when you change service
areas, once a minute during a voice call, when the signal fades, when
powering your phone on or off, or when a call has been connected.

To enable or disable alert sounds:

1. Select Menu > Settings > Sounds > Alerts.

2. Select Minute Beep, Service, Connect, Sig. Fade Tone, or

Power On/Off and press .

3. Select On or Off and press .

Silence All

There may be times when you need to silence your phone entirely. The
phone’s Silence All option allows you to mute all sounds without turning
your phone off.

To activate Silence All:

䊳 With the phone open, press and hold the volume

key down in standby mode. (The screen will display “Silence All.”)

To deactivate Silence All:

䊳 Press the volume key up repeatedly to select a desired volume level.

Display Settings

Changing the Text Greeting

The text greeting can be up to 14 characters and is displayed on your
phone’s screen in standby mode. You may choose to keep the phone’s
default greeting (“Qwest”), or you may enter your own custom greeting.

To display or change your greeting:

1. Select Menu > Settings > Display > Greeting > Custom.

2. Enter a custom greeting using your keypad and press . (See

“Entering Text” on page 39.) (To erase the existing greeting one

48 Section 2B: Controlling Your Phone’s Settings

character at a time, press . To erase the entire greeting, press
and hold .)

Changing the Backlight Time Length

The backlight setting lets you select how long the display screen and
keypad are backlit after any key press is made.

To change the backlight setting:

1. Select Menu > Settings > Display > Backlight > Main Display.

2. Select a time setting and press .

To change the keypad setting:

1. Select Menu > Settings > Display > Backlight > Keypad.

2. Select a time setting and press .

Long backlight settings affect the battery’s talk and standby times.

Note:

Changing the Display Screen

Your new phone offers options for what you see on the display screen when
in standby mode.

To change the display images on main LCD:

1. Select Menu > Settings > Display > Screen Saver.

2. Select Main LCD.

3. Select Preset Images, My Content, or My Albums and

press .

4. Choose the desired image and press to assign.

To change the display images on Sub LCD:

1. Select Menu > Settings > Display > Screen Saver.

2. Select Sub LCD.

3. Select Preset Images, My Content, or Main LCD Pic and

press .

4. Choose the desired image and press to assign.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 49

Changing the Brightness

You can adjust your screen’s brightness to suit your surroundings.

To adjust the display’s contrast:

1. Select Menu > Settings > Display > Backlight > Brightness.

2. Press your navigation key up or down to adjust the brightness and

press

.

Changing the Phone’s Menu Style

Your phone allows you to choose how the menu appears on your display
screen.

To select the display’s menu style:

1. Select Menu > Options

Menu Style.

>

2. Select 3x4 Style to view each main menu item as an animated,

single screen icon or List Style to view the main menu as a list and
press .

Changing the Font Color

You can customize your phone’s display font by selecting a color scheme or
style to reflect your personality.

To change the display’s theme color:

1. Select Menu > Settings > Display > Dialing Font

> Color.

2. Select Basic, Rainbow, Monochrome, or Hyphenate and press

.

Changing the Dialing Font

This setting allows you to adjust the display appearance when dialing
phone numbers.

To change the dialing font:

1. Select Menu > Settings

2. Select Size.

3. Select Large, Medium, or Small and press

>

Display

Dialing Font

>

.

.

50 Section 2B: Controlling Your Phone’s Settings

Changing the Foreground

Select the desired clock, calendar or scheduler to be displayed on the
phone's idle screen by selecting one of the preset foreground options.

To change the appearance on the standby screen:

1. Select Menu > Settings > Display > Set Foreground.

2. Select Digital Clock, Calendar, or Others and press .

3. Press the navigation key left or right to display the available screen

locations.

4. Press Assign ( ) to apply the foreground setting.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 51

Location Settings

Your phone is equipped with a Location feature for use in connection with
location-based services that may be available in the future.

The Location feature allows the network to detect your position. Turning
Location off will hide your location from everyone except 911.

Turning Location on will allow the network to detect your position using

Note:

GPS technology, making some applications and services easier to use.
Turning Location off will disable the GPS location function for all
purposes except 911, but will not hide your general location based on
the cell site serving your call. No application or service may use your
location without your request or permission. GPS-enhanced 911 is not
available in all areas.

To enable your phone’s Location feature:

1. Select Menu > Settings

> Others >

disclaimer is displayed.)

2. Read the disclaimer and press .

3. Select On or Off press

.

When the Location feature is on, your phone’s standby screen will display
the icon. When Location is turned off, the icon will be
displayed.

Location

. (The Location

52 Section 2B: Controlling Your Phone’s Settings

Messaging Settings

Staying connected to your friends and family has never been easier. With
your phone’s advanced messaging capabilities, you can send and receive
many different kinds of text messages without placing a voice call. (For
more information, see “Accessing Messaging” on page 189.)

Your phone’s messaging settings make text messaging even faster and
easier by letting you decide how you would like to be notified of new
messages, create a signature with each sent message, and create your
own canned messages, to name just a few.

Setting Message Alerts

When new messages arrive, you can choose to have your phone notify you
by playing an audible alert.

To hear an alert when you receive a new message:

1. Select Menu > Messaging

Message Alert.

2. Select Volume, Type , or Reminder and press .

3. Select the desired options and press .

> Settings > General >

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 53

Deleting Old Messages

You can delete messages that you’ve already read whenever you like, or
you can have your phone delete them automatically for you when your
phone's message memory becomes full.

To automatically delete read messages:

1. Select Menu > Messaging

Auto-Erase.

> Settings > General >

2. Select Ye s or No and press .

Adding a Customized Signature

Each message you send can have a customized signature to reflect your
personality.

To add a customized signature to each sent message:

1. Select Menu > Messaging

Signature

Edit

.

> Settings > General >

2. Select On and press . (If you do not wish to attach a signature

to your outgoing messages, select Off and press

.)

3. Enter your signature and press . (See “Entering Text” on page

39.)

54 Section 2B: Controlling Your Phone’s Settings

Managing Preset Messages

Your phone is programmed with ten preset messages to help make sending text
messages faster and easier. These messages, such as “Where are you?,”
“Let’s get lunch,” and “Meet me at,” can be customized or deleted to suit your
needs. You can even add your own preset messages to the list (up to 20
messages total).

To edit or delete a preset message:

1. Select Menu > Messaging

Preset Messages. (The list of preset messages is displayed.)

> Settings > General >

2. To edit or delete a preset message, highlight it and press Edit ()

(see “Entering Text” on page 39).
– or –
Select Options ( ), then select Erase to delete the selected
message. Select Ye s to confirm. (Select No to cancel the deletion.)

To add a new preset message:

1. Select Menu > Messaging

Preset Messages. (The list of preset messages is displayed.)

> Settings > General >

2. To add a new message, select the desired message location, press

Options ( ) and select Add New.

3. Enter your message (see “Entering Text” on page 39), and press

. (Your new message will be added to the beginning of the list.)

Airplane Mode

Airplane Mode allows you to use many of your phone’s features, such as
Games, Music, Notepad, Voice Memos, etc., when you are in an airplane or
in any other area where making or receiving calls or data is prohibited.
When your phone is in Airplane Mode, it cannot send or receive any calls or
access online information.

To set your phone to Airplane Mode:

1. Select Menu > Settings

> Others >

2. Read the disclaimer and press .

Airplane Mode

.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 55

3. Select On, Off or On Power Up and press

While in Airplane Mode, your phone’s standby screen will display “Phone
off.”

.

TTY Use

A TTY (also known as a TDD or Text Telephone) is a telecommunications
device that allows people who are deaf, hard-of-hearing, or who have
speech or language disabilities, to communicate by telephone.

Your phone is compatible with select TTY devices. Please check with the
manufacturer of your TTY device to ensure that it supports digital wireless
transmission. Your phone and TTY device will connect via a special cable
that plugs into your phone's headset jack. If this cable was not provided
with your TTY device, contact your TTY device manufacturer to purchase
the connector cable.

When establishing your wireless service, please call Qwest via the state
Telecommunications Relay Service (TRS) by first dialing

. Then provide the state TRS with this number:

866-727-4889.

To turn TTY Mode on or off:

1. Press

2. Press .

3. Select TTY Full, TTY+Hear, TTY+Talk, or TTY Off and

Menu > Settings > Others > TTY Mode from standby

mode. (An informational message is displayed.)

press .

In TTY Mode, your phone will display the TTY access icon when a

Note:

headset or TTY device is plugged in.

If TTY mode is enabled, the audio quality of non-TTY devices connected
to the headset jack may be impaired.

56 Section 2B: Controlling Your Phone’s Settings

WARNING

911 Emergency Calling

Qwest recommends that TTY users make emergency calls by
other means, including Telecommunications Relay Services
(TRS), analog cellular, and landline communications. Wireless
TTY calls to 911 may be corrupted when received by public
safety answering points (PSAPs), rendering some
communications unintelligible. The problem encountered
appears related to TTY equipment or software used by PSAPs.
This matter has been brought to the attention of the FCC, and
the wireless industry and PSAP community are currently
working to resolve this.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 57

Updating Phone Software

The update phone software option allows you to download and update the
software in your phone automatically. Only the internal software is updated,
no contact entries or other information saved to your phone will be deleted.

To update your phone:

1. Press

2. Follow the onscreen instructions.

Menu > Settings > Others > Update Phone Software

from standby mode.

Phone Setup Options

Favorites

Your phone offers you the option of assigning favorite or often-used
functions. Selecting Favorites (left softkey) in standby mode will launch
your personal favorite list.

To assign your shortcut key:

1. Select Favorites ().

2. Select the desired location and select Add or

Replace ().

3. Press the navigation key up or down to highlight the desired function

and press

.

58 Section 2B: Controlling Your Phone’s Settings

Call Answer Mode

You can determine how to answer incoming calls on your phone, whether
you want to be required to press , to press any number key, or simply
to open the phone.

To set call answer mode:

1. Select Menu > Settings

2. To select an option, highlight it and press

䡲 Any Key to allow an incoming call to be answered by opening

Others > Call Setup > Call Answer.

>

.

the phone or pressing any key.

䡲 Talk Key to require

.

calls

䡲 Flip Open to answer the call when the flip is opened.

to be pressed to answer all incoming

Auto Answer Mode

You may set your phone to automatically pick up incoming calls when
connected to an optional hands-free car kit.

To set Auto Answer mode:

1. Select Menu > Settings > Others > Call Setup >

Auto Answer.

2. To select an option, highlight it and press

䡲 Car-Kit/Headset select Yes to answer calls automatically

.

when the phone is connected to a hands-free car kit or a
headset (sold separately). Remember, your phone will answer
calls in Auto Answer mode even if you are not present.

Display Language

You can choose to display your phone’s onscreen menus in English or in
Spanish.

To assign a language for the phone’s display:

1. Select Menu > Settings > Others > Language.

2. Select English or Español and press .

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 59

Call Setup Options

Call Setup options allow you to set up the following options:

䢇 Abbreviated Dialing allows you to program a five- or six-digit prefix

for commonly used phone numbers.

䢇 Contacts Match allows you to turn on or off the contacts matching

feature.

䢇 Restriction allows you to restrict outgoing calls.

䢇 Call Answer allows you to set up how you answer incoming calls.

䢇 Auto Answer allows you to answer incoming calls automatically with

the optional hands-free car kit.

60 Section 2B: Controlling Your Phone’s Settings

Abbreviated Dialing

Abbreviated dialing allows you to program a five- or six-digit prefix for
commonly used phone numbers. When abbreviated dialing is on, you can
enter the last four or five digits of any phone number that matches the five­or six-digit prefix, and the number is dialed.

To set up abbreviated dialing:

1. Select Menu > Settings > Others > Call Setup > Abbrev. Dial.

2. Select On or Off and press .

3. Input the five- or six-digit prefix (for example, area code and prefix)

and press .

Making an Abbreviated Dial Call

To make a call:

1. Enter the last four or five digits of the prefix phone number.

2. Abbrev. Dial is displayed in the lower left corner with the prefix digits

displayed.

If there is more than one Contacts entry that matches the last four or

Note:

five digits, a list is displayed which allows you to select the desired
number to call.

3. Press to make the call.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 61

Contacts Match

With the Contacts match feature, your phone displays the Contacts name
and phone number if an incoming call or outgoing call is in your Contacts
list.

To access Contacts match:

1. Select Menu > Settings > Others > Call Setup >

Contacts Match.

2. Select On or Off and press .

Restriction

Allows you to restrict outgoing call options by selecting one of the following
options:

䢇 Allow all to allow outgoing calls to be made (no restrictions).

䢇 Contacts Only to allow outgoing calls to only those numbers saved in

the contacts.

䢇 Special# Only to allow outgoing calls to only the numbers set up in

the special numbers list. (See “Using Special Numbers” on page 67.)

To access call restriction:

1. Select Menu > Settings > Others > Call Setup >

Restriction.

2. Enter your lock code.

3. Select Outgoing Call and press .

4. Select Allow All, Contacts Only, or Special# Only and

press .

62 Section 2B: Controlling Your Phone’s Settings

Section 2C

Setting Your Phone’s Security

In This Section

⽧ Accessing the Security Menu

⽧ Using Your Phone’s Lock Feature

⽧ Using Special Numbers

⽧ Erasing Contacts

⽧ Erasing My Content

⽧ Erasing Pic/Video

⽧ Resetting Your Phone

⽧ Security Features for Sprint PCS Vision

By using the security settings on your phone, you receive peace of
mind without sacrificing flexibility. This section will familiarize you with

your phone’s security settings. With several options available, you can
customize your phone to meet your personal needs.

Your Phone’s Security

Section 2C: Setting Your Phone’s Security 63

Accessing the Security Menu

All of your phone’s security settings are available through the Security
menu. You must enter your lock code to view the Security menu.

To access the Security menu:

1. Select Menu > Settings

2. Enter your lock code to display the Security menu.

If you can’t recall your lock code, try using the last four digits of either

Tip:

your wireless phone number or try 0000. If neither of these work, call
Qwest WirelessTM Repair at 1-888-879-0611.

Security

>

.

Using Your Phone’s Lock Feature

Locking Your Phone

When your phone is locked, you can only receive incoming calls or make
calls to 911 or special numbers. (See “Using Special Numbers” on page

67.)

To lock your phone:

1. From the Security menu, select Lock Phone.

2. Highlight Lock Now and press . (To set your phone to lock the

next time it is turned on, select On Power-Up and press

Unlocking Your Phone

To unlock your phone:

1. From standby mode, press , , , or .

2. Enter your lock code.

.)

64 Section 2C: Setting Your Phone’s Security

Calling in Lock Mode

You can place calls to 911 and to your special numbers when in lock mode.
(For information on special numbers, see “Using Special Numbers” on page

67.)

To place an outgoing call in lock mode:

䊳 To call an emergency number or a special number, enter the phone

number and press

.

Locking Pic/Video

When your pictures and videos are locked, it prevents anyone from access­ing the Pic/Video menu without first having to enter a security code.

To lock the pic/video menu:

1. Select Menu > Settings > Security

.

2. Enter your lock code. (The Security menu is displayed.)

3. Select Lock Pic/Video and press .

4. Select On and press .

Changing the Lock Code

To change your lock code:

1. Select Menu > Settings > Security

2. Enter your lock code. (The Security menu is displayed.)

3. Select Change Lock.

4. Enter your new lock code and press .

5. Re-enter your new lock code and press .

.

Your Phone’s Security

Section 2C: Setting Your Phone’s Security 65

Lock Service

This setting allows you to lock voice call functions and
Sprint PCS Vision/Sprint Power Vision services. When you enable Lock
Services, you will be unable to make new calls (excluding emergency
numbers) or to access the Vision services until the lock has been disabled
in the Security menu.

Locking Voice Services

1. Select Menu > Settings > Security

2. Enter your lock code. (The Security menu is displayed.)

3. Select Lock Services and press .

4. Select Voice and press .

5. Select Lock and press .

Locking Sprint Power Vision

1. Select Menu > Settings > Security

2. Enter your lock code. (The Security menu is displayed.)

3. Select Lock Services and press .

4. Select Power Vision and press .

5. Select Lock and press .

.

.

66 Section 2C: Setting Your Phone’s Security

Using Special Numbers

Special numbers are important numbers that you have designated as being
“always available.” You can call and receive calls from special numbers
even if your phone is locked.

You can save up to ten special numbers in addition to
your Contacts entries (the same number may be in both directories).

To add or replace a special number:

1. Select Menu > Settings > Security

2. Enter your lock code. (The Security menu is displayed.)

3. Select Special #.

4. Select a location for your entry and press .

5. Enter the number and press

There are no speed dial options associated with special numbers.

Note:

.

.

Your Phone’s Security

Section 2C: Setting Your Phone’s Security 67

Erasing Contacts

You can quickly and easily erase all the contents of your Contacts list.

To erase all the names and numbers in your Contacts:

1. Select Menu > Settings

2. Enter your lock code. (The Security menu is displayed.)

3. Select Erase Contacts

4. If you are certain you would like to erase all of your Contacts entries,

select Yes and press .

Security

>

and press .

.

68 Section 2C: Setting Your Phone’s Security

Erasing My Content

You can use your phone’s security menu to erase all items you have
downloaded to your phone.

To erase my content:

1. Select Menu > Settings > Security

2. Enter your lock code. (The Security menu is displayed.)

3. Select Erase My Content and press .

4. If you are certain that you would like to erase all items downloaded

to your phone, select Ye s and press .

.

Your Phone’s Security

Section 2C: Setting Your Phone’s Security 69

Erasing Pic/Video

You can use your phone’s security menu to erase all pictures and videos
stored in your phone.

This process will erase all pictures/videos stored in the phone. None of

Note:

the pictures or videos saved on the memory card will be erased.

To erase all pictures and videos:

1. Select Menu > Settings > Security

2. Enter your lock code. (The Security menu is displayed.)

3. Select Erase Pic/Video and press .

4. If you are certain that you would like to erase all pictures and videos

stored in your phone, select Ye s and press .

.

70 Section 2C: Setting Your Phone’s Security

Resetting Your Phone

Resetting the phone restores all the factory defaults, including the ringer
types and display settings (contacts are not affected when resetting your
phone).

To reset your phone:

1. Select Menu > Settings > Security.

2. Enter your lock code. (The Security menu is displayed.)

3. Select Reset Phone

4. If you are certain that you would like to restore all of the factory

settings, select Ye s and press .

and press .

Your Phone’s Security

Section 2C: Setting Your Phone’s Security 71

Security Features for Sprint PCS Vision

Enabling and Disabling Sprint PCS Vision Services

You can disable Sprint PCS Vision services, including Sprint Power Vision,
without turning off your phone; however, you will not have access to all Sprint
PCS Vision and Sprint Power Vision services, including Web and messaging.
Disabling Sprint PCS Vision will avoid any charges associated with Vision
services. While signed out, you can still place or receive phone calls, check
voicemail, and use other voice services. You may enable Sprint PCS Vision
services again at any time.

To disable Sprint PCS Vision services:

䊳 Select Menu > Settings > Power Vision > Disable Vision.

(A message will appear.)

To enable Sprint PCS Vision services:

䊳 Select Menu > Settings > Power Vision > Enable Vision.

(A message will appear.)

72 Section 2C: Setting Your Phone’s Security

Section 2D

Controlling Your Roaming Experience

In This Section

⽧ Understanding Roaming

⽧ Setting Your Phone’s Roam Mode

⽧ Controlling Roaming Charges Using Call Guard

Roaming is the ability to make or receive calls when you’re off the
network available to you. Your new digital dual-band SPH-a920 by

Samsung works anywhere on the network available to you and allows you
to roam on other 1900 and 800 MHz digital networks.

This section explains how roaming works as well as special features that let
you manage your roaming experience.

Roaming

Section 2D: Controlling Your Roaming Experience 73

Understanding Roaming

Recognizing the Roaming Icon on the Display Screen

Your phone’s display screen always lets you know when you’re off the
network available to you. Any time you are roaming, the phone displays the
roaming icon ( ).

Remember, when you are using your phone off the network available to

Tip:

you, always dial numbers using 11 digits (1 + area code + number).

You pay a higher per-minute rate for roaming calls.

Note:

Roaming on Other Digital Networks

When you’re roaming on digital networks, your call quality and security will
be similar to the quality you receive when making calls on the network
available to you. However, you may not be able to access certain features,
such as Sprint PCS Vision or Sprint Power Vision.

If you’re on a call when you leave the network available to you and enter

Note:

an area where roaming is available, your call is dropped. If your call is
dropped in an area where you think network service is available, turn
your phone off and on again to reconnect to the network available to
you.

74 Section 2D: Controlling Your Roaming Experience

Checking for Voicemail Messages While Roaming

When you are roaming off the network available to you, you will not receive
on-phone notification of new voicemail messages. Callers can still leave
messages, but you will need to periodically check your voicemail for new
messages if you are in a roaming service area for an extended time.

To check your voicemail while roaming:

1. Dial 1 + area code + your wireless phone number.

2. When you hear your voicemail greeting, press

.

3. Enter your passcode at the prompt and follow the voice prompts.

When you return to the network available to you, voicemail notification will
resume as normal.

Roaming

Section 2D: Controlling Your Roaming Experience 75

Setting Your Phone’s Roam Mode

Your phone allows you to control your roaming capabilities. By using the
Roaming menu option, you can determine which signals your phone
accepts.

Set Mode

Choose from three different settings on your digital dual- band phone to
control your roaming experience.

To set your phone’s roam mode:

1. Select Menu > Settings > Roaming > Set Mode.

2. To select an option, highlight it and press .

䡲 Automatic seeks network service. When network service is

unavailable, the phone searches for an alternate system.

䡲 Roaming Only forces the phone to seek a roaming system.

The previous setting (Qwest or Automatic) is restored the next
time the phone is turned on.

䡲 Qwest allows you to access only the network available to you

and prevents roaming on other networks.

Using Call Guard

Your phone has two ways of alerting you when you are roaming off the
network available to you: the onscreen roaming icon and Call Guard. Call
Guard makes it easy to manage your roaming charges by requiring an extra
step before you can place or answer a roaming call. (This additional step is
not required when you make or receive calls while on the network available
to you.)

To turn Call Guard on or off:

1. Select Menu > Settings > Roaming > Call Guard.

2. Highlight On or Off and press

.

76 Section 2D: Controlling Your Roaming Experience

Voice dialing and speed dialing are not available when you are roaming

Note:

with Call Guard enabled.

To place roaming calls with Call Guard on:

1. From standby mode, dial 1 + area code + the seven-digit number

and press

.

2. Select Roam Call ().

To answer incoming roaming calls with Call Guard on:

1. Press .

2. Select Answer ( ).

If the Call Guard feature is set to On, you need to take extra steps to

Note:

make and receive roaming calls.

Roaming

Section 2D: Controlling Your Roaming Experience 77

78