Samsung SCX-6555N Service Manual

Service Manual
Copier based Multi-Function Laser printer (Print, Copy, FAX, Scan)
- 55ppm (Letter), 53ppm (A4)
- Max. 1200dpi effective output
- Ethernet 10/100/1000 Base TX
The keynote of Product
DIGITAL LASER MFP
SCX-6555N
- CPU : 500MHz
- Max. paper capacity : 3,140sheets
- Drum Life :80K
- Toner yield : 23K
- HDD : 80G
- Option : Finisher, SCF, HCF, NW Scan Kit
- Machine Life : 1,500K
GSPN (Global Service Partner Network) North America : service.samsungportal.com
Latin America : latin.samsungportal.com CIS : cis.samsungportal.com Europe : europe.samsungportal.com China : china.samsungportal.com Asia : asia.samsungportal.com Mideast & Africa : mea.samsungportal.com
Samsung Electronics Co.,Ltd. September. 2008 Printed in Korea.
VERSION NO. : 1.00 CODE : 6555-N00XSA
chapter 1 Precautions
1.1 Safety Warning …………………………………………………… 1-1
1.2 Caution for safety
1.3 ESD Precautions
1.4 Super Capacitor or Lithium Battery Precautions
………………………………………………… 1-2
………………………………………………… 1-5
chapter 2 Product spec and feature

Contents

……………… 1-5
2.1 Product Specications
2.1.1 Product Overview
2.1.2 Prouduct Specication
2.1.3 General specications
2.1.4 Printer specications
2.1.5 Copier specications
2.1.6 Scanner specications
2.1.7 Facsimile specications (optional)
2.1.8 Scan to Email (optional)
2.1.9 NW Scan (Scan to SMB/FTP/HTTP(S))
2.1.10 SmarThru Workow
2.1.11 Paper Handling
2.1.12 Model Comparison
2.1.13 PM(Preventive Maintenance) List
2.1.14 Option & Maintenance Kit
2.2 System Overview
2.2.1 Machine overview
2.2.2 System Layout
2.2.3 System Description
2.2.4 Hardware Structure
2.3 Finisher Unit
2.3.1 Summary of the Finisher Unit
2.3.2 System Conguration
2.3.3 SPECIFICATION
2.3.4 PERFORMANCE
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Contents
2.4 HCF Unit(High Capacity Feeder) ……………………………… 2-54
2.4.1 Summary of the Finisher Unit
2.4.2 Specication
2.4.3 Media
2.4.4 Paper Feeding speed
2.4.5 Maintenance
2.5 Network Printer Server
2.5.1 Network Printer Conguration
2.5.2 Samsung Network Printer Server Type
2.5.3 Network Data Reception / Transmission
2.5.5 SyncThru Web Admin Service Web based Printer Management Solution
2.5.6 Samsung SyncThru Web Service: General Information (MFP)
2.5.7 Samsung SyncThru Web Service: Machine Settings (MFP)
2.5.8 Samsung SyncThru Web Service: Network Settings
2.5.9 Samsung SyncThru Web Service: Maintenance
2.5.10 Samsung SyncThru Web Service: Support
2.5.11 Samsung SyncThru Web Service: Service (MFP)
2.5.12 Samsung SyncThru Web Service: Authentication
2.5.13 Samsung SyncThru Web Service:
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Authentication (Local uthentication)
2.5.14 Samsung SyncThru Web Service:
Authentication (Network uthentication)
2.5.15 Samsung SyncThru Web Service:
LDAP Server Setup
2.5.16 Samsung SetIP
2.5.17 TCP/IP Printing Protocol
2.5.18 Management Protocol
2.5.19 HTTP
………………………………………………………… 2-87
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chapter 3 Disassembly and Reassembly
3.1 Disassembly and Reassemblyons on Disassembly ………… 3-1
3.1.1 Screws used in the printer
3.2 Customer Replaceable Units
3.2.1 Toner Cartridge
3.2.2 Replacing the Drum Cartridge
3.2.3 Replacing The Stapler
3.3 General Disassembly
3.3.1 Cover
3.3.2 DADF
3.3.3 OPE
3.3.4 Scan Assy
3.3.5 Main board
3.3.6 SMPS board
3.3.7 FDB (Fuser Drive board)
3.3.8 Transfer Roller
3.3.9 ELA HOU-ID SENSOR
3.3.10 Fuser
3.3.11 Exit Assy
3.3.12 Pick up roller
3.3.13 LSU
3.3.14 Drive Exit Assy
3.3.15 Main Drive Assy
3.3.16 MP Assy
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Contents
……………………………… 3-7
chapter 4 Alignment & Troubleshooting
4.1 Alignment and Adjustments
4.1.1 Paper path
4.1.2 Clearing Paper Jams
4.1.3 Abnormal Image Printing and Defective Roller
4.1.4 Control Panel Overview
4.1.5 Menu overview
…………………………………………………… 4-1
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…………… 4-14
4.1.6 Machine Setup ……………………………………………… 4-42
4.1.7 Firmware upgrade
4.1.8 Diagnostics
4.1.9 Cleaning Your Machine
4.1.10 Error Message
4.2 Troubleshooting…………………………………………………… 4-101
4.2.1 Procedure of Checking the Symptoms
4.2.2 Solution
…………………………………………………… 4-57
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chapter 5 Exploded Views & Parts List
Contents
………………… 4-101
Thumbnail
5.1 Main
5.2 Cover Unit ………………………………………………………… 5-12
5.3 Main Frame
5.4 Base Frame
5.5 Main Drive
5.6 Fuser Drive
5.7 Exit Ass’y
5.8 Fuser Unit
5.9 Pick Up Ass’y
5.10 Side Duplex
5.11 MP Unit
5.12 MP Tray
5.13 Scanner Ass’y
5.14 OPE Unit
5.15 Platen Ass’y
5.16 DADF Ass’y
5.17 DADF SUB Ass’y
5.18 Cover Platen_DADF
5.19 Cover Open_DADF
5.20 TX Stacker_DADF
5.21 Guide Scan_DADF
5.22 Guide Pickup_DADF
……………………………………………………………… 5-2
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Contents
5.23 Exit Unit_DADF ………………………………………………… 5-59
5.24 Cassette
5.25 Fax Unit
5.26 SCF
5.27 FINISHER UNIT (Optional Unit)
5.27-1 Main_Finisher
5.27-2 Frame Unit
5.27-3 Stacker Unit
5.27-4 Extension Tray Unit
5.27-5 EjectorUnit
5.27-6 Compile Unit
5.27-7 Feed Unit
5.28 HCF UNIT (Optional Unit)
5.28-1 ELA HOU-HCF
5.28-2 SUB PLATE-BOTTOM
5.28-3 SUB UNIT-REAR
5.28-4 AS-UNIT FRAME RIGHT
5.28-5 ELA HOU-UPPER
5.28-6 AS-UNIT CASSETTE
5.28-7 MEA UNIT-KNOCK UP
5.28-8 MEA UNIT-PAPER SIDE R
5.28-9 MEA UNIT-PAPER SIDE L
5.28-10 SUB GUIDE REAR
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chapter 6 System Diagram
6.1 Block Diagram
6.2 Connection Diagram……………………………………………… 6-2
…………………………………………………… 6-1
chapter 7 Reference Information
7.1 Parts Life Cycle Maintenance Table …………………………… 7-1
7.1.1 Parts Life Cycle Maintenance Table
……………………… 7-1
Contents
7.1.2 Toner Cartridge Criterion …………………………………… 7-1
7.2 Model Information
7.2.1 Understanding for Model Code
7.2.2 Understanding Material Code & Name
7.3 Tool for Troubleshooting
7.4 Acronyms and Abbreviations
7.4.1 Acronyms
7.4.2 Service Parts
7.5 The Sample Pattern for the Test
7.6 Selecting a location
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Precautions

1. Precautions

In order to prevent accidents and to prevent damage to the equipment please read the precautions listed below carefully before servicing the printer and follow them closely.

1.1 Safety Warning

(1) Only to be serviced by appropriately qualied service engineers.
High voltages and lasers inside this product are dangerous. This printer should only be serviced by a
suitably trained and qualied service engineer.
(2) Use only Samsung replacement parts
There are no user serviceable parts inside the printer. Do not make any unauthorized changes or
additions to the printer, these could cause the printer to malfunction and create electric shock or re haz-
ards.
(3) Laser Safety Statement
The Printer is certied in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class 1(1) laser products, and elsewhere, it is certied as a Class I laser product con-forming to the requirements of IEC 825. Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level
during normal operation, user maintenance, or prescribed service condition.
Warning >> Never operate or service the printer with the protective cover removed from Laser/
Scanner assembly. The reected beam, although invisible, can damage your eyes. When using this product, these basic safety pre-cautions should always be followed to reduce risk of re, electric shock, and injury to persons.
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Precautions
Service Manual
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Samsung Electronics

1.2 Caution for safety

1.2.1 Toxic material
This product contains toxic materials that could cause illness if ingested.
(1) If the LCD control panel is damaged it is possible for the liquid inside to leak. This liquid is toxic. Contact
with the skin should be avoided, wash any splashes from eyes or skin immediately and contact your doctor. If the liquid gets into the mouth or is swallowed see a doctor immediately.
(2) Please keep Drum cartridge and Toner Cartridge away from children. The toner powder contained in the
Drum cartridge and Toner Cartridge may be harmful and if swallowed you should contact a doctor.
1.2.2 Electric Shock and Fire Safety Precautions
Failure to follow the following instructions could cause electric shock or potentially cause a re.
(1) Use only the correct voltage, failure to do so could damage the printer and potentially cause a re or
electric shock.
(2) Use only the power cable supplied with the printer. Use of an incorrectly specied cable could cause the
cable to overheat and potentially cause a re.
(3) Do not overload the power socket, this could lead to overheating of the cables inside the wall and could
lead to a re.
(4) Do not allow water or other liquids to spill into the printer, this can cause electric shock. Do not allow
paper clips, pins or other foreign objects to fall into the printer these could cause a short circuit leading to
an electric shock or re hazard.
(5) Never touch the plugs on either end of the power cable with wet hands, this can cause electric shock.
When servicing the printer remove the power plug from the wall socket.
(6) Use caution when inserting or removing the power connector. The power connector must be inserted
completely otherwise a poor contact could cause overheating possibly leading to a re. When removing the power connector grip it rmly and pull.
(7) Take care of the power cable. Do not allow it to become twisted, bent sharply round corners or other
wise damaged. Do not place objects on top of the power cable. If the power cable is damaged it could
overheat and cause a re or exposed cables could cause an electric shock. Replace a damaged power
cable immediately, do not reuse or repair the damaged cable. Some chemicals can attack the coating on
the power cable, weakening the cover or exposing cables causing re and shock risks.
(8) Ensure that the power sockets and plugs are not cracked or broken in any way. Any such defects should
be repaired immediately. Take care not to cut or damage the power cable or plugs when moving the machine.
(9) Use caution during thunder or lightening storms. Samsung recommend that this machine be disconnected
from the power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still connected to the wall socket in these weather conditions.
(10) Avoid damp or dusty areas, install the printer in a clean well ventilated location. Do not position the
machine near a humidier. Damp and dust build up inside the machine can lead to overheating and cause a re.
(11) Do not position the printer in direct sunlight. This will cause the temperature inside the printer to rise
possibly leading to the printer failing to work properly and in extreme conditions could lead to a re.
(12) Do not insert any metal objects into the machine through the ventilator fan or other part of the casing, it
could make contact with a high voltage conductor inside the machine and cause an electric shock.
Precautions
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Samsung Electronics
1.2.3 Handling Precautions
The following instructions are for your own personal safety, to avoid injury and so as not to damage the printer
(1) Ensure the printer is installed on a level surface, capable of supporting its weight. Failure to do so could
cause the printer to tip or fall.
(2) The printer contains many rollers, gears and fans. Take great care to ensure that you do not catch your
ngers, hair or clothing in any of these rotating devices.
(3) Do not place any small metal objects, containers of water, chemicals or other liquids close to the printer
which if spilled could get into the machine and cause damage or a shock or re hazard.
(4) Do not install the machine in areas with high dust or moisture levels, beside on open window or close to a
humidier or heater. Damage could be caused to the printer in such areas.
(5) Do not place candles, burning cigarettes, etc on the printer, These could cause a re.
1.2.4 Assembly / Disassembly Precautions
Replace parts carefully, always use Samsung parts. Take care to note the exact location of parts and also
cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly. Please carry out the following procedures before dismantling the printer or replacing any parts.
(1) Check the contents of the machine memory and make a note of any user settings. These will be erased if
the mainboard or network card is replaced. (2) Ensure that power is disconnected before servicing or replacing any electrical parts. (3) Disconnect printer interface cables and power cables. (4) Only use approved spare parts. Ensure that part number, product name, any voltage, current or
temperature rating are correct.
(5) When removing or re-tting any parts do not use excessive force, especially when tting screws into
plastic. (6) Take care not to drop any small parts into the machine.
(7) Handling of the OPC Drum
- The OPC Drum can be irreparably damaged if it exposed to light.
Take care not to expose the OPC Drum either to direct sunlight or to uorescent or incandescent room lighting. Exposure for as little as 5 mins can damage the surface? photoconductive properties and will result in print quality degradation. Take extra care when servicing the printer. Remove the OPC Drum and store it in a black bag or other lightproof container. Take care when working with the covers(especially the top cover) open as light is admitted to the OPC area and can damage the OPC
Drum.
- Take care not to scratch the green surface of OPC Drum Unit.
If the green surface of the Drum Cartridge is scratched or touched the print quality will be compromised.
Precautions
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Samsung Electronics
1.2.5 Disregarding this warning may cause bodily injury
(1) Be careful with the high temperature part.
The fuser unit works at a high temperature. Use caution when working on the printer. Wait for the fuser to
cool down before disassembly. (2) Do not put nger or hair into the rotating parts.
When operating a printer, do not put hand or hair into the rotating parts (Paper feeding entrance, motor,
fan, etc.). If do, you can get harm. (3) When you move the printer
- When transporting/installing the equipment, employ four persons and be sure to hold the positions as
shown in the gure.
The equipment is quite heavy and weighs approximately 45 Kg (including consumables), therefore pay
full attention when handling it.
- Be sure not to hold the movable parts or units (e.g. the control panel, DADF) when transporting the
equipment.
- Be sure to use a dedicated outlet with 110V/220Vpower input.
- The equipment must be grounded for safety.
- Select a suitable place for installation. Avoid excessive heat, high humidity, dust, vibration and direct
sunlight.
- Provide proper ventilation since the equipment emits a slight amount of ozone.
- To insure adequate working space for the copying operation, keep a minimum clearance of 80cm (32"
on the left, 80 cm (32”) on the right and 10 cm (4”) on the rear.
- The equipment shall be installed near the socket outlet and shall be accessible.
- Be sure to x and plug in the power cable securely after the installation so that no one trips over it.
Precautions
Service Manual
1-5
Samsung Electronics

1.3 ESD Precautions

Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly called “Electrostatically Sensitive (ES) Devices” or ESDs. Examples of typical ESDs are: integrated circuits, some eld effect transistors, and semiconductor “chip” components.
The techniques outlined below should be followed to help reduce the incidence of component damage caused by static electricity.
Caution >>Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.
1. Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain
off any electrostatic charge on your body by touching a known earth ground. Alternatively, employ a
commercially available wrist strap device, which should be removed for your personal safety reasons prior to applying power to the unit under test.
2. After removing an electrical assembly equipped with ESDs, place the assembly on a conductive surface,
such as aluminum or copper foil, or conductive foam, to prevent electrostatic charge buildup in the vicinity of the assembly.
3. Use only a grounded tip soldering iron to solder or desolder ESDs.
4. Use only an “anti-static” solder removal device. Some solder removal devices not classied as “anti-static”
can generate electrical charges sufcient to damage ESDs.
5. Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges sufcient to
damage ESDs.
6. Do not remove a replacement ESD from its protective packaging until immediately before installing it. Most
replacement ESDs are packaged with all leads shorted together by conductive foam, aluminum foil, or a comparable conductive material.
7. Immediately before removing the protective shorting material from the leads of a replacement ESD, touch
the protective material to the chassis or circuit assembly into which the device will be installed.
8. Maintain continuous electrical contact between the ESD and the assembly into which it will be installed,
until completely plugged or soldered into the circuit.
9. Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as
the brushing together of clothing fabric and lifting one’s foot from a carpeted oor, can generate static electricity sufcient to damage an ESD.

1.4 Super Capacitor or Lithium Battery Precautions

1. Exercise caution when replacing a super capacitor or Lithium battery. There could be a danger of explosion
and subsequent operator injury and/or equipment damage if incorrectly installed.
2. Be sure to replace the battery with the same or equivalent type recommended by the manufacturer.
3. Super capacitor or Lithium batteries contain toxic substances and should not be opened, crushed, or
burned for disposal.
4. Dispose of used batteries according to the manufacture? instructions.
Product spec and feature

2. Product spec and feature

2.1 Product Specications

2.1.1 Product Overview

Concept
Copier based Multi-Function Laser printer A3 to A4 Transition
Target
• Print, Copy, FAX, Scan
• 55ppm (Letter)
53ppm (A4)
• Max. 1200 dpi effective output
• Ethernet 10/100/1000 Base TX
USB 2.0
• Max. paper capacity : 3140 sheets
SMB, Corporate
SCX-6555N
• 633x506x641 mm
45.5 Kg
• Drum Life :80K
Toner yield : 25K
• Option :
- Finisher
- SCF
- HCF
- NW Scan Kit
- Fax
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Samsung Electronics
Product spec and feature
Service Manual
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Samsung Electronics
2.1.2 Product Features
Low Operational Cost Highly Efcient Solutions
High Performance & Feature
Rich MFP with Competitive Total Cost of Ownership
Document Management &
Security Solutions
Device Management & Job
Accounting Solutions
Click-Charge Model Less-Time for Maintenance
Click Charge Business model
for Customers
Additional Revenue via
Supplies & Service Contract
User Replaceable PM Parts
Simple Jam Recovery Features
Automatic Toner Ordering
Systems
Ease of Use Durability & Reliability
Compact Design & Color
Touch Screen GUI
User Installable Set & Options
User Replaceable Toner, Drum
1
UMR (6.3 Times / 1M Prints, Unscheduled Maintenance Rate) & MPBF (Mean Print Between Failure, 250K Sheets).
High Machine Life & Monthly
2
Duty
Low UMR & MPBF
1
2
Monthly Duty (250K)
Product spec and feature
Service Manual
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Samsung Electronics
■ Easy to Handle MFP
Slide
Slide
--in Finisher
in Finisher
Memory & Option Kit
Memory & Option Kit
Easy to install Drum
Easy to install Drum
Easy to install Toner Cartridge
Easy to install Toner Cartridge
Slide
Slide--
in Fax Module
in Fax Module
TFT LCD Touch Screen
TFT LCD Touch Screen
Slide
Slide
--in Finisher
in Finisher
Memory & Option Kit
Memory & Option Kit
Easy to install Drum
Easy to install Drum
Easy to install Toner Cartridge
Easy to install Toner Cartridge
Slide
Slide--
in Fax Module
in Fax Module
TFT LCD Touch Screen
TFT LCD Touch Screen
Intuitive User Interface
• High Resolution TFT LCD Color Touch Screen
• WVGA 7 inch. 800 x480
User Installable Set & Options
• Modular Design Concept for Easy & Fast Installations
- Set (Less than 30 minutes by service technician)
- Options (Finisher, Fax, SCF, HCF, Stapler)
User Replaceable PM Parts
• Design to Reduce Maintenance Time & Costs
- Fuser & Transfer Roller
- Pickup Roller & Friction Pad (Printer, DADF)
Easy Trouble Resolutions
• Paper Path & Layout for Convenient Jam Recovery
• Animation based Trouble Shooting Guide
Product spec and feature
Service Manual
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Samsung Electronics
2.1.3 Prouduct Specication
2.1.3.1 Main Specications
Item SCX-6555N Remark
Major Function Standard - Copy
- Direct Print & N/W Print
- Direct Scan (USB)
Option N/W Scan( to Email, FTP, SMB) OEK (Option Enable Key)
FAX Smart DAA, Single LIU
HCF(2100 sheet @ 75g/m2)
SCF (520 sheet @ 75g/m2) Max. x3 Tray
Finisher with Stapler Stapling: Portrait,
- DADF
- HDD(80GB)
Landscape (Left-Top 1 position)
Memory: 256MB
Stand: Short/Tall UK Kentinental
Copy Speed Simplex Copy 55 cpm/Ltr, 53 cpm/A4
Duplex Copy
Print Speed Simplex Print Up to 55 ppm/Ltr, 53 ppm/A4
Duplex Print Up to 50 ipm/Ltr, 48 ipm/A4
Printing Technology Printing Method 4 Beam LASER Scanning Unit
Photoconductive
Materials
Developing System Two Components Magnetic Brush
Fusing System Dual Lamp heating
- Simplex-Duplex(1-2) :
Up to. 55 ipm/Ltr, 53 ipm/A4
- Duplex-Duplex(2-2) :
Up to. 36 ipm/Ltr, 35 ipm/A4
and Electro-Photography
OPC
Product spec and feature
Service Manual
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Samsung Electronics
Item SCX-6555N Remark
Main Processor Orion2(500MHz) + CIP5+Hyper3 Samsung Printing
Device Memory 256MB System Memory Option : 256MB ( max
512MB )
UI 7” Color TFT LCD with Touch
800x480 pixels
screen panel
Physical Interface
Parallel IEEE1284 Not Support IEEE 1394 Not Support
USB Hi-Speed USB 2.0 For Print / Scan / FW
Upgrade
Ethernet 10/100/1000 base TX
Wireless Not Support
Power
Consumption
Operating / Standby / Low-Power / Sleep
900W / 180W / 80W / 35W Max.1500W
Machine Life Machine Life 5 Years or 1,500,000 Pages which comes rst
Average Monthly Print
15,000 Pages
Volume
Etc. Life - DADF Feed Roller : 250,000 P
- Tray Paper Feed Roller : 250,000P
- Transfer Roller : 125,000 P
- Fuser Unit : 250,000P
FCOT Normal / Low-Power /
5 / 25 / 40 seconds @ Platen
Sleep
FPOT Normal / Low-Power /
8/ 25 / 40 seconds
Sleep
FAX Compatibility ITU-T G3, Super G3
Communication
PSTN / PABX
System
Modem Speed 33.6Kbps Battery Back-Up 72H
Product spec and feature
Service Manual
2-6
Samsung Electronics
2.1.3.2 General specications
ITEM DESCRIPTION
DADF Up to 100 sheets (55 cpm for Letter Size,53 cpm for A4 Size)
DADF document size Width:174 to 218 mm
Length: 128 to 356 mm for single page scan 128 to 356 mm for multi pages scan
Paper input capacity
Paper output capacity
Consumables 2-piece toner/drum cartridge system
Power rating 110 - 127 VAC, 50/60 Hz, 9 A
Power consumption Average operation mode: Less than 800 W
a
Noise level
Standby mode: Less than 43 dBA
Warm-up time Less than 35 seconds (from sleep mode)
Operating environment Temperature: 10 to 32
Display Message UI provided through 800 pixels by 480 lines TFT Color
b
Toner cartridge life
Drum cartridge life
25,000 pages at ISO 19752 Std.
b
80,000 pages at ISO 19752 Std.
*Memory 256 MB (max. 512 MB)
External dimension (W x D x H) 606.8(560)*443(423)*610(490)mm
Weight 45 Kg (including consumables)
Package weight Paper: 5.4 Kg, Plastic: 1.2 Kg
• Plain paper= Tray (1,option tray)=520 sheet, MP=100 sheet
• OHP=Tray (1,option tray)=100 sheet, MP=20 sheet
• card stock= Tray (1,option tray)=50 sheet, MP=10 sheet
• envelopes= Tray (1,option tray)=50 sheet, MP=10 sheet
• Label= Tray (1,option tray)=100 sheet, MP=20 sheet
• 500 sheet (face down)
• 500 sheet (optional stacker)
220 - 240 VAC, 50/60 Hz, 4.5 A
Power save mode: Less than 50 W Stand by mode: Less than 150 W
Printing mode: Less than 60 dBA Copying mode: Less than 62 dBA
Humidity: 20% to 80% RH
Graphic LCD with Touch panel.
a. Sound Pressure Level, ISO 7779 b. he number of pages may be affected by operating environment, printing interval, media type, media size
and option.
* Note: This machine comes with 128 MB of on-board memory and a 128 MB DIMM.
To expand the memory of your machine, you must remove the existing DIMM and purchase a larger one.
Product spec and feature
Service Manual
2-7
Samsung Electronics
2.1.3.3 Printer specications
ITEM DESCRIPTION
Printing method 4 Beams Laser scanning unit(1x4 VCSEL Array LSU) + Electro
a
Printing speed
Duplex printing speed Simplex-to-Duplex(1-2):55 ipmr. Duplex-to-Duplex(2-2):35ipm
First print out time 8 seconds (from ready)
Print resolution Up to 600 x 600 dpi (1200 dpi class)
Printer language PCL5e, PCL6, PostScript Level3, PDF 1.4, TIFF, JPG
OS Support PCL/PS Windows 98/Me/NT4.0/2000/XP(32/64bit)/2003 Server(32/64bit),
Printing Support for AS/400 Yes
Direct Printing PDF 1.4
Interface High Speed USB 2.0
Up to 53 ppm in A4 (55 ppm in Letter)
Various Linux OS including Red Hat 8~9, Fedora Core 1~4, Mandrake 9.2~10.1 and SuSE 8.2~9.2 Mac OS 10.3~10.4
WHQL Windows 2000/XP/2003 Server
Network Windows 98/ME/NT4.0/2000/XP(32/64bits)/2003(32/64bits)
NetWare 4.x, 5.x, 6.x Mac OS 8.6~9.2/10.1~10.4 Various Linux OS including Red Hat 8~9, Fedora Core 1~4, Mandrake
9.2~10.1, and SuSE 8.2~9.2 Unix HP-UX, Solaris, SunOS, SCO UNIX
UNIX Filter N/A
Ethernet 10/100 Base TX
a. Print speed will be affected by operating system used, computing performance, application software,
connecting method, media type, media size, and job complexity.
b. Please visit www.samsungprinter.com to download the latest software version.
2.1.3.4 Copier specications
ITEM DESCRIPTION
Copy speed
a
Duplex Copy speed • Simplex-to-Duplex(1-2): 50 cpm for Letter / 48 cpm for A4
Copy resolution Scan: up to 600 x 300 (text, text/photo)
Zoom rate 25% ~ 400% (Platen), 25% ~ 200% (ADF) Multiple copies 1 to 999 pages
a. Copy Speed is based on Single Document Multiple Copy. b. images per minute
Up to 53 ppm in A4 (55 cpm in Letter)
• Duplex-to-Duplex(2-2): 35 cpm for letter
up to 600 x 600 (photo using platen) up to 600 x 300 (photo using DADF) Print: up to 600 x 600 (text, text/photo, photo)
Product spec and feature
Service Manual
2-8
Samsung Electronics
2.1.3.5 Scanner specications
ITEM DESCRIPTION
Compatibility No direct scan to PC (direct connect TWAIN or WIA)
Scanning method DADF and Flat-bed Color CCD (Charge Coupled Device) module
Resolution Optical: 600 x 600 dpi (mono and color)
Enhanced: 4,800 x 4,800 dpi
Effective scanning length Scanner glass: 348 mm
DADF: 348 mm
Effective scanning width Max 208 mm
Color bit depth Internal: 36 bit
External: 24 bit
Mono bit depth 1 bit Linearity & Halftone
8 bits (External), 12 bits (Internal) for Gray Scale
Grayscale 256 levels
2.1.3.6 Facsimile specications (optional)
ITEM DESCRIPTION Compatibility ITU-T Group 3
Applicable line Public Switched Telephone Network (PSTN) or behind PABX
Data coding MH/MR/MMR/JBIG/JPEG (Tx only)
Modem speed Max 33.6 kbps Transmission speed Approx. 3 seconds/page
Maximum document length Scanner glass: 356 mm
Duplex automatic document glass: 356 mm
Resolution • Standard: 203 x 98 dpi
• Fine: 203 x 196 dpi
• Super Fine: 300 x 300 dpi, 406 x 392 dpi, 203 x 392 dpi (Rx only)
Fax Memory 32MB by HDD
Halftone 256 levels
Auto dialer up to 200 numbers (all numbers / Max group avail)
a. Transmission time applies to memory transmission of text data with ECM compression using only ITU-T
No.1 Chart.
a
Product spec and feature
Service Manual
2-9
Samsung Electronics
2.1.3.7 Scan to Email (optional)
ITEM DESCRIPTION
HW, S/W Requirements Need Scan Enable Kit
Authentication ID/Password Login LDAP/Kerberos/SMB/Local Authentication
Protocol SMTP, MIME(Base 64)
Max. Capacity of
Message
Max. Scan Area Up to Legal size in Platen, DADF
Basic Sending Mode Address Entry Manual EntryLocal Address Book (Up to 200 Users)LDAP
Image control Mode Original Size Auto, Custom, Mixed Size
Output Control Quality/File Size Normal Quality
Message size 1/2/3/4/5/10MB
Local Address Book Up to 200
Duplex - 1-Sided
- 2-Sided
- 2-Sided & Rotate Side2
Resolution Color: 100, 200, 300
Mono: 100, 200, 300, 400, 600 Gray: 100, 200, 300, 400, 600
Original type Text, Text/Photo, Photo, Color
Darkness 5 Levels
Sharpness No
Erase Background Yes (On/Off) Erase Edge Yes
File Formats BMP, TIFF-S, TIFF-M, JPEG, PDF
2.1.3.8 NW Scan (Scan to SMB/FTP/HTTP(S))
ITEM DESCRIPTION
HW, S/W Requirements SCX-KIT10S
Authentication ID/Password Login LDAP/Kerberos/SMB/Local Authentication
Protocol SMB, FTP
Template settings
Basic Entry Color Yes
Image control Mode Original Size Auto, Custom, Mixed Size
Output Control Quality/File Size Normal Quality
Server Address IPv4 Address or DNS name
Port Number 0 ~ 65535
Resolution Color: 100, 200, 300
Mono: 100, 200, 300, 400, 600 Gray: 100, 200, 300, 400, 600
Original type Text, Text/Photo, Photo
Darkness 5 Levels
Sharpness No
Erase Background Yes (On/Off) Erase Edge Yes (On/Off)
File Formats TIFF-S, TIFF-M, JPEG, PDF
Product spec and feature
Service Manual
2-10
Samsung Electronics
2.1.3.9 SmarThru Workow
ITEM DESCRIPTION
HW, S/W Requirements SCX-KIT11S
OS Server Windows 2000/XP/2003 Server
Cient OS including Windows that supports IE5.5 or higher
Server No. of user Up to 1,000 user (up to 100 Workforms per user)
No. of device Up to 100 device (up to 10 devices at the same time)
Address Entry Server:
Device: Server Address book + each Device’s Phonebook, Email
Address book
Local(HD) + Local(SmarThru Workow) + Global(LDAP) Address book UI
Scan To Folder(SMB) Yes (Via SmarThru Server)
Email Yes (Via SmarThru Server)
OCR Yes (Via SmarThru Server)
FTP Yes (Via SmarThru Server)
Fax Tx to Fax Server (Via SmarThru Server)
HTTP/S No
Print Color scan(Mono Print) to Color Print (Via SmarThru
Server)
Fax to Folder Yes (Via SmarThru Server)
Email Yes (Via SmarThru Server)
OCR N/A (Fax Resolution is too low)
FTP Yes (Via SmarThru Server)
Fax similar with Server Fax solution (Via SmarThru Server)
Erase Edge Print Yes (Via SmarThru Server) HTTP/S No
Security SSL/TLS SSLV3.0, TLS V1.0
Authentication LDAP, Kerberos v5.0
IPv6 NO
Product spec and feature
Service Manual
2-11
Samsung Electronics
2.1.3.10 Paper Handling
ITEM DESCRIPTION
Input Capacity Main Tray Up to 520sheets @ 75g/
MP Tray 100sheets @ 75g/
Optional Cassette
(SCX-S6555A)
Sensing(Cassette) H/W Install Sensor: Yes
Output Capacity
Tray 1/2/3/4 Media Size Letter, Legal, Ocio, Folio, A4, JIS B5, ISO B5, Executive,
MP Tray Media Size Letter, Legal, Ocio, Folio, A4, JIS B5, ISO B5, Executive,
Face Down 500 sheets @ 75g/
Face Up N/A Sensing Paper Full Sensor: Yes
Media Size Control Guide
Media type Plain Paper, Thin Paper, Bond, Punched, Pre-Printed,
Mdeia Weight Plain Paper: 60~90g/ (16~24 lb)
Media Size Control Guide
Media type Plain Paper, Thin Paper, Bond, Punched, Pre-Printed,
Mdeia Weight 16~43 lb.
Paper empty sensor Yes Paper size detection No
520 sheets @ 75g/ Max. three additional cassettes could be attached (SEE Tray2 Option for more information)
Paper Empty Sensor: Yes Paper Size Detect: Partially YES (A4,Ltr.,Legal,Folio,Ocio, Executive) Paper Type Detect: No
A5, Statement, A6, PostCard 4x6, Envelope B5, Envelope Monarch, Envelope COM-10, Envelope DL, Envelope C5, Envelope C6, Custom
Min: 98.0 mm x 148 mm (3.86”x5.83”) Max: 215.9 mm x 355.6 mm (8.5”x14.0”)
Recycled, Envelope, Transparency, Label, CardStock, Letterhead,Thick,Cotton,Colored,Archive
(Duplex : 20~24lb) Thin Paper: 60g/ (16 lb) Bond: 105~120g/ (28~32 lb) Punched: 60~90g/ (16~24 lb) Pre-Printed : 60~90g/ (16~24 lb) Recycled : 90~108g/ (20~24 lb) Envelope : 75~90g/ Transparency : 138~146
A5, Statement, A6, PostCard 4x6, Envelope B5, Envelope Monarch, Envelope COM-10, Envelope DL, Envelope C5, Envelope C6, Custom
Min: 98.0 mm x 148 mm (3.86”x5.83”) Max: 215.9 mm x 355.6 mm (8.5”x14.0”)
Recycled, Envelope, Transparency, Label, CardStock, Letterhead,Thick,Cotton,Colored,Archive
Product spec and feature
Service Manual
2-12
Samsung Electronics
ITEM DESCRIPTION
DADF Model Code Standard
Document Weight 50~120 g/sm(12.5~28lb = 0.07mm~0.13mm)
Capacity 100 sheets @ 75g/m
Document Size Width: 174 ~ 218mm (6.9”~8.5”)
Length : 128 ~ 356mm (5” ~ 14.0”) for Single page scan 128 ~ 400mm (5” ~ 15.7”) for Multi pages scan
Document Type MN standard except transparencies
Original size
Letter or A4, Legal, and Small Size
detection
Others High Capacity
SEE 'HCF'
Feeder
Finisher SEE “Finisher”
Stapler SEE Stapler spec in “Finisher”
2
■ Margin Specication
1. Print/Copy Image Area
- Longitudinal Direction - 4mm from top/bottom edges
- Transverse Direction - 5mm from side edges
2. Skew Specication
Mode Paper Source Horizontal Vertical
Simplex Copy Tray 1 ± 2.5 ± 3.0
MP ± 2.5 ± 3.0
Tray 2-Option ± 3.0 ± 3.5
Tray 3 & 4-Option ± 3.0 ± 3.5
Duplex Copy Tray 1 ± 3.0 ± 3.5
MP ± 3.0 ± 3.5
Tray 2-Option ± 3.3 ± 3.5
Tray 3 & 4-Option ± 3.3 ± 3.5
Simple Print Tray 1 & MP ± 1% (± 1.8) ± 1.12% (± 2.4)
Tray 2, 3 & 4-Option ± 1.12% (± 2) ± 1.12% (± 2.7)
Duplex Print Tray 1 & MP ± 1.12% (± 2) ± 1.12% (± 2.7)
Tray 2, 3 & 4-Option ± 1.25% (± 2.2) ± 1.25% (± 3.0)
Product spec and feature
Service Manual
2-13
Samsung Electronics

2.1.4 Model Comparison

1) SAMSUNG Model
Item SCX-6555N SCX-6345N
Multifunction Modes Copy/Print/Scan/Fax Copy/Print/Scan
Basic Device Print Speed (B/W) 53 43
Paper Trays (Std) 520sh CST, 100sh MP 520sh CST, 100sh MP
Max. Paper
Capacity
Memory Std: 256 MB
Document Handling DADF - 100 Sheets DADF - 50 Sheets
Duplex Print Standard Standard
CPU 500 MHz 400 MHz
Scan to Email Standard Option
HDD 80 GB 40 GB
LCD 7” Color Touch Panel 8” Mono Touch Panel
Copy Copy Resolution 600 x 600 600 x 600 dpi
Mixed-Size Originals Partial Partial
Printer Print Resolution 1200 x 1200 1200 x 1200
Scan Color Resolution 600 dpi 300 dpi
Scan to E-mail/FTP/SMB/HDD E-mail/FTP/SMB
Fax Speed 33.6Kbps33.6Kbps
Fax to Email/Fax/FTP/SMB/HDD Email/Fax
Connectivity Gigabit N/W Standard No
Consumables Toner 25K 20K
Drum 80K 60K
3140 sheet
*Incl. 2,100 sheet HCF
Max: 512 MB
2180 sheet
Std: 256 MB
Max: 384 MB
Product spec and feature
Service Manual
2-14
Samsung Electronics
2) Competitor model
Print
Copy
Scan
Fax
Paper
Handling
General
Samsung
SCX-6555N
Lexmark
X646dte
Xerox
WC232 (A3)
Image
Speed 53 ppm 48 ppm 32 ppm (A4), 22 ipm (A3)
Resolution 1200 X 1200 dpi 1200 x 1200 dpi 600 X 600 dpi
FPOT 8 Sec. (from Standby) 8.5 sec 4.5 Sec.
Duplex Print Standard Standard Standard
Speed 53 ipm 53 cpm 32 ipm (A4), 22 ipm (A3)
FCOT Less than 5 Sec. 8.5 sec 4.5 Sec.
Duplex Copy Std Std Std
Max Resolution 600 x 600 dpi 600 x 600 dpi 600 x 600 dpi
Scan To
e-mail, FTP, SMB,
Client, HDD
E-mail e-mail, I-FAX
Modem Speed 33.6 Kbps 33.6 Kbps 33.6 Kbps
Compatibility ITU-T G3, Super G3 ITU (CCIT) Group3
Media Size A4 A4 A3
Input Tray
520sh + MP 100sh
HCF 2,100sh
Max 3,240sh
500sh x2 +MP 100
Max 4,100 sh
550sh x 2 + MP 150sh
LCF 3,600sh Max:
4,800sh
ADF DADF 100sh DADF 100sh RADF 75sh
Noise Less Than 57dB Less than 57 dB 67dB
Dimension 22.2 " x 16.5 " x 21.3 " 22” x 26” x 33” 57" x 49" x 33"
Duty Cycle/
Month
250Ksh 225K sh 125Ksh
Product spec and feature
Service Manual
2-15
Samsung Electronics
PM Parts
Maintenance Kit
Description Part No. Life Qty Remark Pickup RollerJC97-02259A250K 3- Fuser Unit JC96-04991A 250K 1 -
Transfer RollerJC97-02287A125K 1 -
-
DADF Rubber PAD JC97-03097A 50K 1 for DADF
DADF Feed Roller JC97-03099A 250K 1 for DADF MEA UNIT-HOLDER PAD JC97-02260A 50K 1 for MP Tray ELA HOU-MP PICK UP JC96-03533A 250K 1 for MP Tray ELA HOU ID SENSOR JC96-05348A 125K 1
Top Code Parts Part No. Quantity Lifetime
Pick-Up RollerJC97-02259A3250K
Fuser Unit JC96-04991A1250K
Quick Install Guide New 1 -
Box,Cushion,Label
Master Box (4box/1master box)
New 1 -
Transfer RollerJC97-02287A 5125K
Quick Install Guide New 1 -
Box,Cushion,Label
Master Box (4box/1master box)
New 1 -
Maintenance
Kit2
SCX-V6555B/SEE
Maintenance
Kit1
SCX-V6555A/SEE
2.1.5 Consumables and PM(Preventive Maintenance) List
Cosumables
Image
Model Name Description Life
SCX-D6555A Toner cartridge 25K
SCX-R6555A Drum Cartridge 80K
Product spec and feature
Service Manual
2-16
Samsung Electronics

2.1.6 Option Unit

Your machine is a full-featured model that has been optimized to meet most of your printing needs. Recognizing that each user may have different requirements, however, Samsung makes several accessories available to enhance your machine’s capabilities.
Image
Item Model Code Remark
Short stand SCX-DSK10S
Tall stand SCX-DSK10T
SCX-6345N/ SCX-6555N/
CLX-8380ND
Staples SCX-STP000
FinisherSCX-FIN11S
Common Module
Memory ML-MEM160 SCX-6555N
SCF SCX-S6555A
HCF SCX-HCF100
SCX-FAX210
(Serial Type)
Fax Kit
SCX-FAX211
(Parallel Type)
SCX-6555N/
CLX-8380ND
Common
Module
Product spec and feature
Service Manual
2-17
Samsung Electronics
SyncThru Web Admin Service SmarThru Work flow
HDD
Copy / Print / Scan / Fax
Hard disk features:
-Secure Print
-Secure Erase
- Data Encryption
N/W Print
User Authentication
Job Accounting
Scan to Email/FTP/SMB/HDD
Fax to Email/FTP/SMB/HDD
PC/LAN Fax
Secure Timed Fax Fax Forwarding
Document Management Center
Document Box
N/W Security:
-HTTPS
-LDAPS
-SNMPv3

2.2 System Overview

The SCX-6555N is a networked Multi-Function Peripheral (MFP) integrating a plain fax, a B/W laser printer, a color atbed scanner, and a B/W copier, and a Scan-To-Email sender , scanning . The SCX-6555N series can be expanded to support non-scan and FAX functions such as Copy –only or Copy and printer functions (2-in-1 with DADF ). The SCX-6555N is developed for workgroup ofce customers. The main product concept is “High Speed and High Quality”. This model has 55 ppm letter print-speed, 3 sec transmission­speed for fax, 33.6kbps fax-transfer rate, optical 600 dpi color scanner, and addressable 1200 dpi printer.
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