Copier based Multi-Function Laser printer
(Print, Copy, FAX, Scan)
- 55ppm (Letter), 53ppm (A4)
- Max. 1200dpi effective output
- Ethernet 10/100/1000 Base TX
- USB 2.0
The keynote of Product
DIGITAL LASER MFP
SCX-6555N
- CPU : 500MHz
- Max. paper capacity : 3,140sheets
- Drum Life :80K
- Toner yield : 23K
- HDD : 80G
- Option : Finisher, SCF, HCF, NW Scan Kit
- Machine Life : 1,500K
GSPN (Global Service Partner Network)
North America : service.samsungportal.com
Latin America : latin.samsungportal.com
CIS : cis.samsungportal.com
Europe : europe.samsungportal.com
China : china.samsungportal.com
Asia : asia.samsungportal.com
Mideast & Africa : mea.samsungportal.com
ⓒ
Samsung Electronics Co.,Ltd. September. 2008
Printed in Korea.
VERSION NO. : 1.00 CODE : 6555-N00XSA
chapter 1Precautions
1.1 Safety Warning ……………………………………………………1-1
1.2 Caution for safety
1.3 ESD Precautions
1.4 Super Capacitor or Lithium Battery Precautions
7.1 Parts Life Cycle Maintenance Table ……………………………7-1
7.1.1 Parts Life Cycle Maintenance Table
………………………7-1
Contents
7.1.2 Toner Cartridge Criterion ……………………………………7-1
7.2 Model Information
7.2.1 Understanding for Model Code
7.2.2 Understanding Material Code & Name
7.3 Tool for Troubleshooting
7.4 Acronyms and Abbreviations
7.4.1 Acronyms
7.4.2 Service Parts
7.5 The Sample Pattern for the Test
7.6 Selecting a location
…………………………………………………7-2
……………………………7-2
……………………7-3
…………………………………………7-4
……………………………………7-5
……………………………………………………7-5
…………………………………………………7-7
…………………………………7-11
………………………………………………7-12
Precautions
1. Precautions
In order to prevent accidents and to prevent damage to the equipment please read the precautions listed
below carefully before servicing the printer and follow them closely.
1.1 Safety Warning
(1) Only to be serviced by appropriately qualied service engineers.
High voltages and lasers inside this product are dangerous. This printer should only be serviced by a
suitably trained and qualied service engineer.
(2) Use only Samsung replacement parts
There are no user serviceable parts inside the printer. Do not make any unauthorized changes or
additions to the printer, these could cause the printer to malfunction and create electric shock or re haz-
ards.
(3) Laser Safety Statement
The Printer is certied in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter
J for Class 1(1) laser products, and elsewhere, it is certied as a Class I laser product con-forming to the
requirements of IEC 825. Class I laser products are not considered to be hazardous. The laser system
and printer are designed so there is never any human access to laser radiation above a Class I level
during normal operation, user maintenance, or prescribed service condition.
Warning >> Never operate or service the printer with the protective cover removed from Laser/
Scanner assembly. The reected beam, although invisible, can damage your eyes.
When using this product, these basic safety pre-cautions should always be followed to
reduce risk of re, electric shock, and injury to persons.
Service Manual
1-1
Samsung Electronics
Precautions
Service Manual
1-2
Samsung Electronics
1.2 Caution for safety
1.2.1 Toxic material
This product contains toxic materials that could cause illness if ingested.
(1) If the LCD control panel is damaged it is possible for the liquid inside to leak. This liquid is toxic. Contact
with the skin should be avoided, wash any splashes from eyes or skin immediately and contact your
doctor. If the liquid gets into the mouth or is swallowed see a doctor immediately.
(2) Please keep Drum cartridge and Toner Cartridge away from children. The toner powder contained in the
Drum cartridge and Toner Cartridge may be harmful and if swallowed you should contact a doctor.
1.2.2 Electric Shock and Fire Safety Precautions
Failure to follow the following instructions could cause electric shock or potentially cause a re.
(1) Use only the correct voltage, failure to do so could damage the printer and potentially cause a re or
electric shock.
(2) Use only the power cable supplied with the printer. Use of an incorrectly specied cable could cause the
cable to overheat and potentially cause a re.
(3) Do not overload the power socket, this could lead to overheating of the cables inside the wall and could
lead to a re.
(4) Do not allow water or other liquids to spill into the printer, this can cause electric shock. Do not allow
paper clips, pins or other foreign objects to fall into the printer these could cause a short circuit leading to
an electric shock or re hazard.
(5) Never touch the plugs on either end of the power cable with wet hands, this can cause electric shock.
When servicing the printer remove the power plug from the wall socket.
(6) Use caution when inserting or removing the power connector. The power connector must be inserted
completely otherwise a poor contact could cause overheating possibly leading to a re. When removing
the power connector grip it rmly and pull.
(7) Take care of the power cable. Do not allow it to become twisted, bent sharply round corners or other
wise damaged. Do not place objects on top of the power cable. If the power cable is damaged it could
overheat and cause a re or exposed cables could cause an electric shock. Replace a damaged power
cable immediately, do not reuse or repair the damaged cable. Some chemicals can attack the coating on
the power cable, weakening the cover or exposing cables causing re and shock risks.
(8) Ensure that the power sockets and plugs are not cracked or broken in any way. Any such defects should
be repaired immediately. Take care not to cut or damage the power cable or plugs when moving the
machine.
(9) Use caution during thunder or lightening storms. Samsung recommend that this machine be disconnected
from the power source when such weather conditions are expected. Do not touch the machine or the
power cord if it is still connected to the wall socket in these weather conditions.
(10) Avoid damp or dusty areas, install the printer in a clean well ventilated location. Do not position the
machine near a humidier. Damp and dust build up inside the machine can lead to overheating and
cause a re.
(11) Do not position the printer in direct sunlight. This will cause the temperature inside the printer to rise
possibly leading to the printer failing to work properly and in extreme conditions could lead to a re.
(12) Do not insert any metal objects into the machine through the ventilator fan or other part of the casing, it
could make contact with a high voltage conductor inside the machine and cause an electric shock.
Precautions
Service Manual
1-3
Samsung Electronics
1.2.3 Handling Precautions
The following instructions are for your own personal safety, to avoid injury and so as not to damage the
printer
(1) Ensure the printer is installed on a level surface, capable of supporting its weight. Failure to do so could
cause the printer to tip or fall.
(2) The printer contains many rollers, gears and fans. Take great care to ensure that you do not catch your
ngers, hair or clothing in any of these rotating devices.
(3) Do not place any small metal objects, containers of water, chemicals or other liquids close to the printer
which if spilled could get into the machine and cause damage or a shock or re hazard.
(4) Do not install the machine in areas with high dust or moisture levels, beside on open window or close to a
humidier or heater. Damage could be caused to the printer in such areas.
(5) Do not place candles, burning cigarettes, etc on the printer, These could cause a re.
1.2.4 Assembly / Disassembly Precautions
Replace parts carefully, always use Samsung parts. Take care to note the exact location of parts and also
cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly.
Please carry out the following procedures before dismantling the printer or replacing any parts.
(1) Check the contents of the machine memory and make a note of any user settings. These will be erased if
the mainboard or network card is replaced.
(2) Ensure that power is disconnected before servicing or replacing any electrical parts.
(3) Disconnect printer interface cables and power cables.
(4) Only use approved spare parts. Ensure that part number, product name, any voltage, current or
temperature rating are correct.
(5) When removing or re-tting any parts do not use excessive force, especially when tting screws into
plastic.
(6) Take care not to drop any small parts into the machine.
(7) Handling of the OPC Drum
- The OPC Drum can be irreparably damaged if it exposed to light.
Take care not to expose the OPC Drum either to direct sunlight or to uorescent or incandescent
room lighting. Exposure for as little as 5 mins can damage the surface? photoconductive properties
and will result in print quality degradation. Take extra care when servicing the printer. Remove the
OPC Drum and store it in a black bag or other lightproof container. Take care when working with the
covers(especially the top cover) open as light is admitted to the OPC area and can damage the OPC
Drum.
- Take care not to scratch the green surface of OPC Drum Unit.
If the green surface of the Drum Cartridge is scratched or touched the print quality will be compromised.
Precautions
Service Manual
1-4
Samsung Electronics
1.2.5 Disregarding this warning may cause bodily injury
(1) Be careful with the high temperature part.
The fuser unit works at a high temperature. Use caution when working on the printer. Wait for the fuser to
cool down before disassembly.
(2) Do not put nger or hair into the rotating parts.
When operating a printer, do not put hand or hair into the rotating parts (Paper feeding entrance, motor,
fan, etc.). If do, you can get harm.
(3) When you move the printer
- When transporting/installing the equipment, employ four persons and be sure to hold the positions as
shown in the gure.
The equipment is quite heavy and weighs approximately 45 Kg (including consumables), therefore pay
full attention when handling it.
- Be sure not to hold the movable parts or units (e.g. the control panel, DADF) when transporting the
equipment.
- Be sure to use a dedicated outlet with 110V/220Vpower input.
- The equipment must be grounded for safety.
- Select a suitable place for installation. Avoid excessive heat, high humidity, dust, vibration and direct
sunlight.
- Provide proper ventilation since the equipment emits a slight amount of ozone.
- To insure adequate working space for the copying operation, keep a minimum clearance of 80cm (32"
on the left, 80 cm (32”) on the right and 10 cm (4”) on the rear.
- The equipment shall be installed near the socket outlet and shall be accessible.
- Be sure to x and plug in the power cable securely after the installation so that no one trips over it.
Precautions
Service Manual
1-5
Samsung Electronics
1.3 ESD Precautions
Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly
called “Electrostatically Sensitive (ES) Devices” or ESDs. Examples of typical ESDs are: integrated circuits,
some eld effect transistors, and semiconductor “chip” components.
The techniques outlined below should be followed to help reduce the incidence of component damage
caused by static electricity.
Caution >>Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.
1. Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain
off any electrostatic charge on your body by touching a known earth ground. Alternatively, employ a
commercially available wrist strap device, which should be removed for your personal safety reasons prior
to applying power to the unit under test.
2. After removing an electrical assembly equipped with ESDs, place the assembly on a conductive surface,
such as aluminum or copper foil, or conductive foam, to prevent electrostatic charge buildup in the vicinity
of the assembly.
3. Use only a grounded tip soldering iron to solder or desolder ESDs.
4. Use only an “anti-static” solder removal device. Some solder removal devices not classied as “anti-static”
can generate electrical charges sufcient to damage ESDs.
5. Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges sufcient to
damage ESDs.
6. Do not remove a replacement ESD from its protective packaging until immediately before installing it. Most
replacement ESDs are packaged with all leads shorted together by conductive foam, aluminum foil, or a
comparable conductive material.
7. Immediately before removing the protective shorting material from the leads of a replacement ESD, touch
the protective material to the chassis or circuit assembly into which the device will be installed.
8. Maintain continuous electrical contact between the ESD and the assembly into which it will be installed,
until completely plugged or soldered into the circuit.
9. Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as
the brushing together of clothing fabric and lifting one’s foot from a carpeted oor, can generate static
electricity sufcient to damage an ESD.
1.4 Super Capacitor or Lithium Battery Precautions
1. Exercise caution when replacing a super capacitor or Lithium battery. There could be a danger of explosion
and subsequent operator injury and/or equipment damage if incorrectly installed.
2. Be sure to replace the battery with the same or equivalent type recommended by the manufacturer.
3. Super capacitor or Lithium batteries contain toxic substances and should not be opened, crushed, or
burned for disposal.
4. Dispose of used batteries according to the manufacture? instructions.
Product spec and feature
2. Product spec and feature
2.1 Product Specications
2.1.1 Product Overview
Concept
Copier based Multi-Function Laser printer
A3 to A4 Transition
Target
• Print, Copy, FAX, Scan
• 55ppm (Letter)
53ppm (A4)
• Max. 1200 dpi effective output
• Ethernet 10/100/1000 Base TX
USB 2.0
• Max. paper capacity : 3140 sheets
SMB, Corporate
SCX-6555N
• 633x506x641 mm
45.5 Kg
• Drum Life :80K
Toner yield : 25K
• Option :
- Finisher
- SCF
- HCF
- NW Scan Kit
- Fax
Service Manual
2-1
Samsung Electronics
Product spec and feature
Service Manual
2-2
Samsung Electronics
2.1.2 Product Features
Low Operational CostHighly Efcient Solutions
■ High Performance & Feature
Rich MFP with Competitive
Total Cost of Ownership
■ Document Management &
Security Solutions
■ Device Management & Job
Accounting Solutions
Click-Charge ModelLess-Time for Maintenance
■ Click Charge Business model
for Customers
■ Additional Revenue via
Supplies & Service Contract
User Replaceable PM Parts
■
■ Simple Jam Recovery Features
■ Automatic Toner Ordering
Systems
Ease of Use Durability & Reliability
Compact Design & Color
■
Touch Screen GUI
■ User Installable Set & Options
■ User Replaceable Toner, Drum
1
UMR (6.3 Times / 1M Prints, Unscheduled Maintenance Rate) & MPBF (Mean Print Between Failure, 250K Sheets).
High Machine Life & Monthly
■
2
Duty
■ Low UMR & MPBF
1
2
Monthly Duty (250K)
Product spec and feature
Service Manual
2-3
Samsung Electronics
■ Easy to Handle MFP
Slide
Slide
--in Finisher
in Finisher
Memory & Option Kit
Memory & Option Kit
Easy to install Drum
Easy to install Drum
Easy to install Toner Cartridge
Easy to install Toner Cartridge
Slide
Slide--
in Fax Module
in Fax Module
TFT LCD Touch Screen
TFT LCD Touch Screen
Slide
Slide
--in Finisher
in Finisher
Memory & Option Kit
Memory & Option Kit
Easy to install Drum
Easy to install Drum
Easy to install Toner Cartridge
Easy to install Toner Cartridge
Slide
Slide--
in Fax Module
in Fax Module
TFT LCD Touch Screen
TFT LCD Touch Screen
Intuitive User Interface
• High Resolution TFT LCD Color Touch Screen
• WVGA 7 inch. 800 x480
User Installable Set & Options
• Modular Design Concept for Easy & Fast Installations
- Set (Less than 30 minutes by service technician)
- Options (Finisher, Fax, SCF, HCF, Stapler)
User Replaceable PM Parts
• Design to Reduce Maintenance Time & Costs
- Fuser & Transfer Roller
- Pickup Roller & Friction Pad (Printer, DADF)
Easy Trouble Resolutions
• Paper Path & Layout for Convenient Jam Recovery
• Animation based Trouble Shooting Guide
Product spec and feature
Service Manual
2-4
Samsung Electronics
2.1.3 Prouduct Specication
2.1.3.1 Main Specications
ItemSCX-6555NRemark
Major FunctionStandard- Copy
- Direct Print & N/W Print
- Direct Scan (USB)
OptionN/W Scan( to Email, FTP, SMB)OEK (Option Enable Key)
FAXSmart DAA, Single LIU
HCF(2100 sheet @ 75g/m2)
SCF (520 sheet @ 75g/m2)Max. x3 Tray
Finisher with StaplerStapling: Portrait,
- DADF
- HDD(80GB)
Landscape (Left-Top 1
position)
Memory: 256MB
Stand: Short/TallUK Kentinental
Copy SpeedSimplex Copy55 cpm/Ltr, 53 cpm/A4
Duplex Copy
Print SpeedSimplex PrintUp to 55 ppm/Ltr, 53 ppm/A4
Duplex PrintUp to 50 ipm/Ltr, 48 ipm/A4
Printing TechnologyPrinting Method4 Beam LASER Scanning Unit
Photoconductive
Materials
Developing System Two Components Magnetic Brush
Fusing SystemDual Lamp heating
- Simplex-Duplex(1-2) :
Up to. 55 ipm/Ltr, 53 ipm/A4
- Duplex-Duplex(2-2) :
Up to. 36 ipm/Ltr, 35 ipm/A4
and Electro-Photography
OPC
Product spec and feature
Service Manual
2-5
Samsung Electronics
ItemSCX-6555NRemark
Main ProcessorOrion2(500MHz) + CIP5+Hyper3 Samsung Printing
Device Memory256MB System MemoryOption : 256MB ( max
512MB )
UI7” Color TFT LCD with Touch
800x480 pixels
screen panel
Physical Interface
Parallel IEEE1284Not Support
IEEE 1394Not Support
USBHi-Speed USB 2.0For Print / Scan / FW
Upgrade
Ethernet10/100/1000 base TX
WirelessNot Support
Power
Consumption
Operating / Standby /
Low-Power / Sleep
900W / 180W / 80W / 35WMax.1500W
Machine LifeMachine Life5 Years or 1,500,000 Pageswhich comes rst
Average Monthly Print
15,000 Pages
Volume
Etc. Life- DADF Feed Roller : 250,000 P
- Tray Paper Feed Roller :
250,000P
- Transfer Roller : 125,000 P
- Fuser Unit : 250,000P
FCOTNormal / Low-Power /
5 / 25 / 40 seconds@ Platen
Sleep
FPOTNormal / Low-Power /
8/ 25 / 40 seconds
Sleep
FAXCompatibilityITU-T G3, Super G3
Communication
PSTN / PABX
System
Modem Speed33.6KbpsBattery Back-Up 72H
Product spec and feature
Service Manual
2-6
Samsung Electronics
2.1.3.2 General specications
ITEM DESCRIPTION
DADF Up to 100 sheets (55 cpm for Letter Size,53 cpm for A4 Size)
DADF document size Width:174 to 218 mm
Length: 128 to 356 mm for single page scan
128 to 356 mm for multi pages scan
Paper input capacity
Paper output capacity
Consumables 2-piece toner/drum cartridge system
Power rating 110 - 127 VAC, 50/60 Hz, 9 A
Power consumption Average operation mode: Less than 800 W
a
Noise level
Standby mode: Less than 43 dBA
Warm-up time Less than 35 seconds (from sleep mode)
Operating environment Temperature: 10 to 32
Display Message UI provided through 800 pixels by 480 lines TFT Color
b
Toner cartridge life
Drum cartridge life
25,000 pages at ISO 19752 Std.
b
80,000 pages at ISO 19752 Std.
*Memory 256 MB (max. 512 MB)
External dimension (W x D x H) 606.8(560)*443(423)*610(490)mm
DADF Feed RollerJC97-03099A250K1for DADF
MEA UNIT-HOLDER PADJC97-02260A50K1for MP Tray
ELA HOU-MP PICK UPJC96-03533A250K1for MP Tray
ELA HOU ID SENSORJC96-05348A125K1
Top CodePartsPart No.QuantityLifetime
Pick-Up RollerJC97-02259A3250K
Fuser UnitJC96-04991A1250K
Quick Install GuideNew1-
Box,Cushion,Label
Master Box (4box/1master box)
New1-
Transfer RollerJC97-02287A 5125K
Quick Install GuideNew1-
Box,Cushion,Label
Master Box (4box/1master box)
New1-
Maintenance
Kit2
SCX-V6555B/SEE
Maintenance
Kit1
SCX-V6555A/SEE
2.1.5 Consumables and PM(Preventive Maintenance) List
Cosumables
Image
Model NameDescriptionLife
SCX-D6555AToner cartridge25K
SCX-R6555ADrum Cartridge80K
Product spec and feature
Service Manual
2-16
Samsung Electronics
2.1.6 Option Unit
Your machine is a full-featured model that has been optimized to meet most of your printing needs.
Recognizing that each user may have different requirements, however, Samsung makes several accessories
available to enhance your machine’s capabilities.
Image
ItemModel CodeRemark
Short standSCX-DSK10S
Tall standSCX-DSK10T
SCX-6345N/
SCX-6555N/
CLX-8380ND
StaplesSCX-STP000
FinisherSCX-FIN11S
Common Module
MemoryML-MEM160SCX-6555N
SCFSCX-S6555A
HCFSCX-HCF100
SCX-FAX210
(Serial Type)
Fax Kit
SCX-FAX211
(Parallel Type)
SCX-6555N/
CLX-8380ND
Common
Module
Product spec and feature
Service Manual
2-17
Samsung Electronics
SyncThru Web Admin Service
SmarThru Work flow
HDD
Copy / Print / Scan / Fax
Hard disk features:
-Secure Print
-Secure Erase
- Data Encryption
N/W Print
User Authentication
Job Accounting
Scan to Email/FTP/SMB/HDD
Fax to Email/FTP/SMB/HDD
PC/LAN Fax
Secure Timed Fax
Fax Forwarding
Document Management Center
Document Box
N/W Security:
-HTTPS
-LDAPS
-SNMPv3
2.2 System Overview
The SCX-6555N is a networked Multi-Function Peripheral (MFP) integrating a plain fax, a B/W laser printer,
a color atbed scanner, and a B/W copier, and a Scan-To-Email sender , scanning . The SCX-6555N series
can be expanded to support non-scan and FAX functions such as Copy –only or Copy and printer functions
(2-in-1 with DADF ). The SCX-6555N is developed for workgroup ofce customers. The main product
concept is “High Speed and High Quality”. This model has 55 ppm letter print-speed, 3 sec transmissionspeed for fax, 33.6kbps fax-transfer rate, optical 600 dpi color scanner, and addressable 1200 dpi printer.
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