Samsung SCX-6240FX, CLX-6240FX, CLX-6210FX, CLP-660N, SCX-6220 User Manual

...

SyncThru™Admin 5

Driver Management Plug-in Admin Guide

imagine the possibilities

Copyright

notice. Samsung Electronics is not responsible for any direct or indirect damages arising from or related to use of this admin

guide.

™

• SyncThru

• Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd.

• Microsoft, Windows, Internet Explorer and Windows Vista are either registered trademarks or trademarks of Microsoft

Corporation in the United States and other countries.

• All other brand, product and company names herein may be the trademarks of their respective owners.

REV. 1.00

is a trademark of Samsung Electronics Co., Ltd

Copyright_ 2

CONTENTS/3

HOW TO USE THIS GUIDE

INTRODUCTION

GETTING STARTED

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Benefits of using the SyncThru™ Admin 5 Driver Management Plug-in . . . . . . 7

Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Importing SyncThru™ Web Admin Service 4.x Driver Management data . . . . . . 7

Tips for using SyncThru™ Admin 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Layout related tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

System related tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Other tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installing the SyncThru™ Admin 5 Driver Management Plug-in . . . . . . . . . . . 10

Uninstalling the SyncThru™ Admin 5 Driver Management Plug-in . . . . . . . . . 10

Upgrading the SyncThru™ Admin 5 Driver Management Plug-in . . . . . . . . . . 10

REMOTE INSTALLATION

Remote Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Remote Installation History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

History list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

History Summary/Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Host list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

RELATED FEATURES

Settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

SyncThru Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Driver Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

SUPPORTED DRIVERS

Driver installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Driver pre-configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

TROUBLESHOOTING

Common errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Cannot install driver on the computer using the SyncThru™Admin 5 system. . 16

Understanding error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Brief description of meanings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Detailed description of meanings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

FREQUENTLY ASKED QUESTIONS

FAQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Can I use any driver file? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Contents_ 3

Contents

OPEN SOURCE INFORMATION

GLOSSARY/31

INDEX/35

The Apache Software License, Version 1.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Apache License, Version 2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

JDOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

BSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Boost Software License 1.0 (BSL1.0) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

COMMON DEVELOPMENT AND DISTRIBUTION LICENSE (CDDL) Version 1.0 22

GNU LESSER GENERAL PUBLIC LICENSE . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

MIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Contents_ 4

How to use this guide

The SyncThru™ Admin 5 Driver Management Plug-in Admin Guide is intended to be used to install and setup the SyncThru™ Admin 5 Driver Management Plug-in on a network server and client systems. To assist you in acclimating to the SyncThru™ Admin 5 Driver Management environment, this guide provides instructional screen images, situational examples, easy-to-read tables of features, and step-by-step instructions. The chapters of this guide are arranged according the page view, moving from left to right. Each tab’s and sub-menu’s functionality and screen layout is described in detail to ensure a complete understanding of the environment. Following many of the sections, you will find practical examples to illustrate how to best use SyncThru™ Admin 5 Driver Management to service all of your managing and monitoring needs.

Intended audience

The expected user for this guide is a network administrator with an understanding of:

• The network printing environment

• Network protocols – subnets, security features, addresses

• Windows operating systems on server and client computers

• SNMP and SNMPv3 monitoring

• LDAP

Terminology Used in This Guide

The following terms are used throughout this guide in examples, instructions, and descriptions:

TERM MEANING

Page Refers to the currently displayed screen in SyncThru™ Admin

Panels Are the Page divisions that will change based on what Tab you

Tabs Refer to the navigational devices located at the top of the

Menu Refers to the list of options that appear after clicking on a Tab.

Item Refers to the monitoring features available on the Dashboard

select. Panels can be resized and opened/closed to suit your layout preferences.

SyncThru™ Admin 5 page.

page.

Acronyms

The following acronyms are used throughout this guide in examples, instructions, and descriptions:

ACRONYMS MEANING

DBMS Data Base Management System

IP Internet Protocol

JAC Job Accounting

HTTP Hypertext Transfer Protocol

HTTPS Secure Hypertext Transfer Protocol

SMTP Simple Mail Transfer Protocol

MFP Multi-Functional Peripheral/Multi-Functional Printer

SLP Service Location Protocol

S/N Serial Number

SNMP Simple Network Management Protocol

How to use this guide_ 5

Glossary

(See "Glossary" on page 31).

Reference Material

SyncThru™ Admin 5 software

http://solution.samsungprinter.com

Updates and Plug-ins

http://solution.samsungprinter.com

Help Click Help in site the navigation bar at the top right corner of the SyncThru™ Admin 5 page.

Product Support Information

Contact Samsung’s printer service

http://www.samsung.com/printer

How to use this guide_ 6

Introduction

This chapter gives you an overview of SyncThru™Admin 5 Driver Management Plug-in’s major features and benefits.

Overview

SyncThru™Admin 5 Driver Management Plug-in offers basic functionality for remote-installing and configuring drivers into devices that are connected to SyncThru™Admin 5. Print drivers are the most important building block you can use in the printing environment. With this plug-in, you can easily manage print drivers remotely and users do not need to install print drivers themselves. You can use the mass installation instead of installing drivers one-by-one.

Benefits of using the SyncThru™ Admin 5 Driver Management Plug-in

With SyncThru™ Admin 5 Driver Management Plug-in, you can:

• remotely install drivers on devices that are connected to SyncThru™Admin 5 (See "Remote Installation" on page 11).

• eliminate the need to enter configuration in person with pre-configuration features (See "Configuring a pre-configured

template" on page 13).

Compatibility

SyncThru™ Admin 5 provides backward compatibility with SyncThru™ Web Admin Service 4.x Driver Management Plug-in. If you are using SyncThru™ Web Admin Service 4.x with the Driver Management Plug-in, the SyncThru™ Web Admin Service 4.x Driver Management database can be migrated manually when you install SyncThru™ Admin 5 and the Driver Management Plug-in.

Importing SyncThru™ Web Admin Service 4.x Driver Management data

1. From the Windows Start menu, select Run and type in cmd.

A window appears.

2. Type in cd <SyncThru™ Admin 5 installed directory>\swasdbconvertor\driverplugin and press Enter on the keyboard.

SyncThru™ Admin 5 is typically installed in "C:\Program Files\Samsung Network Printer Utilities\SyncThru Admin 5".

3. Then enter getSWASData.bat <SyncThruTM Web Admin Service 4.x Driver Management Database location> and press Enter.

SyncThru™ Web Admin Service 4.x Database location is typically "C:\Program Files\Samsung Network Printer Utilities\SyncThru Web Admin Service Driver Management"

4. It will take a few moments for the data to be imported to SyncThru™ Admin 5. Driver files will be imported.

Introduction_ 7

Tips for using SyncThru™ Admin 5

Layout related tips

Drag-and-drop

SyncThru™ Admin 5 provides drag-and-drop functionality. When you want to add devices to a group, you can select the devices you want and drag-and-drop them into a specific group. The drag-and-drop functionality allows you to copy multiple devices easily. It also shows warning icons where devices cannot be added.

Page navigation

SyncThru™ Admin 5 has a convenient and easy-to-use page and panel navigation system. At the bottom of any list, as shown below, there’s a page navigation tool bar. You can move to any page by changing the page number and display more records in a page by changing the Items per Page option. Page navigation is designed to help you move around the list comfortably and to display the list to suit your needs.

Resizing panels

You can resize the panel if there is a mark. Place the cursor over the mark and resize the panel by dragging when

the cursor changes. SyncThru™ Admin 5 stores layout related changes for the next time you use the application.

Column header

For every column header, there’s a hidden arrow. The arrow appears when you place the mouse cursor over the column. You can use it to sort items or choose which columns to display by selecting Custom.

Expanding panels

You can expand folded panels by clicking the button on the panel header. Or close opened panels by clicking

Introduction_ 8

System related tips

Starting and stopping SyncThru™ Admin 5 service

SyncThru™ Admin 5 starts automatically every time the computer you installed SyncThru™ Admin 5 onto boots up. If you want to stop and start SyncThru™ Admin 5 manually, follow the steps below:

If the database is PostgreSQL, then there will be one more service (SyncThru 5 database) to stop/start.

To stop SyncThru™ Admin 5

1. From the Windows Start menu, click Control Panel > Administrative Tools > Services.

2. Select SyncThru 5.0 management application from the list

3. Click Stop.

To start SyncThru™ Admin 5

1. From the Windows Start menu, click Control Panel > Administrative Tools > Services.

2. Select SyncThru 5.0 management application from the list

3. Click Start.

Backing up and restoring the database

SyncThru™ Admin 5 provides database restoration and backing up functions if you are using PostgreSQL. Backup and restore scripts are in the SyncThru™ Admin 5 install directory (usually, at C:\Program Files\Samsung Network Printer Utilities\SyncThru Admin 5\postgresql).

Opening SyncThru™ Admin 5

There are two ways to open SyncThru™ Admin 5. You can open SyncThru™ Admin 5 by typing an address in a web browser or from the Start menu (See the FAQ chapter of the SyncThru™ Admin 5 Guide for more information).

From a web browser

Type in one of the following addresses:

• http://server_name.domain:port_number

• http://ip_address:port_number

• “server_name.domain” is the hostname of the SyncThru™ Admin 5 host machine.

• “ip_address” is the IP address of the machine where SyncThru™ Admin 5 is installed.

• “port_number” is the port number that you entered during the installation.

From the Start menu

From the Start menu, click Program > Samsung Network Printer Utilities > SyncThru™ Admin 5 > SyncThru™ Admin 5.

OK vs. Apply button

After configuration, you have two choices to save the settings: OK and Apply buttons.

• OK : Clicking OK applies the changes and closes the window or moves to another page where the changes are

affected. Click this button when you are done making changes. It will commit changes to the database.

• Apply : Clicking Apply applies the changes, but does not close the current window or move to another page. Click

this button when you want to do other jobs within the current page.

Other tips

Support site

• To download the SyncThru™ Admin 5 Driver Management Plug-in, go to http://solution.samsungprinter.com.

Introduction_ 9

Getting started

This chapter gives you instructions for installing SyncThru™Admin 5 Driver Management Plug-in.

Installing the SyncThru™ Admin 5 Driver Management Plug-in

When you install the SyncThru™ Admin 5 Driver Management Plug-in, you need to check the recommended minimum requirements for your system, especially client OS requirements.(See the Getting started chapter of SyncThru™ Admin 5 Admin Guide).

• You can install additional Plug-ins without stopping and restarting the server.

• You can download the Plug-in files at http://solution.samsungprinter.com.

1. Install SyncThru™ Admin 5 (See the Getting started chapter of SyncThru™ Admin 5 Admin Guide).

2. Open SyncThru™ Admin 5 with a web browser.

3. From SyncThru™ Admin 5, click Settings menu > Settings > SyncThru Management > SyncThru Update.

4. Click the button in the SyncThru Update panel.

5. Upload the Driver Management Plug-in file you have downloaded.

The page is reloaded and Driver Management is now available as a menu option.

Uninstalling the SyncThru™ Admin 5 Driver Management Plug-in

If you want to uninstall SyncThru™ Admin 5 Driver Management, follow the steps below:

1. Open SyncThru™ Admin 5 with a web browser.

2. From SyncThru™ Admin 5, click Settings menu > Settings > SyncThru Management > SyncThru Update.

3. Select the plug-in you want to uninstall.

4. Click the button in the SyncThru Update panel.

The page is reloaded and Driver Management has been removed as a menu option.

Upgrading the SyncThru™ Admin 5 Driver Management Plug-in

Samsung provides new features and enhancements for the SyncThru™ Admin 5 Driver Management Plug-in periodically. If you want to upgrade your SyncThru™ Admin 5 Driver Management Plug-in, follow the steps below:

1. Open SyncThru™ Admin 5 with your web browser.

2. From SyncThru™ Admin 5, click Settings menu > Settings > SyncThru Management > SyncThru Update.

3. Click the button in the SyncThru Update panel.

4. Upload the Driver Management Plug-in file you have downloaded.

You can download plug-in files at http://solution.samsungprinter.com.

Getting started_ 10

Remote Installation

SyncThru™ Admin 5 Driver Management allows you to remotely install drivers.

Remote Installation

You can remotely install print drivers and configure driver settings for devices connected to SyncThru™ Admin 5.

Installation

If you want to install drivers remotely, follow the steps below:

1. From SyncThru™ Admin 5, click Driver Management menu > Remote Installation > Device List.

2. Select the device(s) for which you want to install drivers.

3. Click the button in the Select Hosts panel.

The Add Hosts window appears.

4. Select the hosts for which you want to install drivers and configure user credentials.

5. Click OK/Apply.

• Users should have administrator rights on a remote host to successfully perform remote driver installation.

6. The hosts you added will appear in the Select Hosts panel. Check the list.

7. Check the hosts you want and click the Remote Installation button in the Select Hosts panel.

8. Click Select Driver to choose a driver file.

9. Select the driver you want to install and click OK.

10. Click OK.

• Default user credentials are managed in Settings menu > Driver Management > Host Settings.

If you want to delete hosts, click the button.

The Remote Installation window appears.

The Driver Files window appears and you can see the list of available driver files.

• If you want to configure default settings for the driver, select the driver and choose the template type from

the Template drop down list.

• You can upload a new driver using the button.

Repeat this for all the models of devices you have selected.

Remote Installation_ 11

The Remote Installation History page will be loaded automatically where you can see installation status. If you want to postpone the installation, configure Start Date/Time.

Remote Installation History

SyncThru™ Admin 5 keeps the operation history of the connected devices. After remote installation, you may see the results without leaving your seat. The Remote Installation History tab provides detailed information of the previous remote installation status. Additionally, you can check all the scheduled remote installation tasks here. If you click the OK button (not Apply) at the final step of the remote installation on the Remote Installation tab, you will be automatically directed to the Remote Installation History.

History list

You can see the accumulated history for remote installations in the History list. The latest task is located at the very top of the list. You can see the date and status of the task. If you want to see a task in detail, click the specific task in the list. You can see the details in the middle of the screen.

In the History list, you can:

• see all the installation tasks.

• add a new folder for managing tasks.

• delete any task or any folder from the list.

History Summary/Configure

The History Summary/Configure panel shows the status of the configuration with a progress bar. In the History Summary/Configure panel, you can:

• see the status of the installation task.

Host list

You can see details of the selected installation task in this list. You can choose to see only jobs that have succeeded or jobs that have failed by filtering the list. If you want to check the details, click the Details button. A pop-up window will give you detailed results of the entries. If configuration fails, you can see the reason for the failure.

In the Host list panel, you can:

• see details of a task.

• retry a specific task.

Remote Installation_ 12

+ 25 hidden pages