Samsung SCX-4833FD, SCX-4833FR, SCX-5635FN, SCX-5637FR, SCX-5737FW User Guide

User’s Guide
Basic
SCX-483x Series SCX-563x Series SCX-573x Series
imagine the possibilities
This guide provides information concerning installation, basic operation and
troubleshooting on windows

Contents

2

1. Introduction

5 Key benefits 7 Features by models 8 Useful to know 9 About this user’s guide 10 Safety information 16 Machine overview 21 Control panel overview 28 Turning on the machine 29 Installing the driver locally 30 Reinstalling the driver

2. Menu overview and basic setup

3. Maintenance

90 Ordering supplies and accessories 91 Available supplies 92 Available accessories 94 Available maintenance parts 95 Redistributing toner 97 Replacing the toner cartridge 99 Upgrading a memory module 101 Monitoring the supplies life 102 Setting the toner low alert 103 Cleaning the machine

4. Troubleshooting

32 Menu overview 48 Changing the display language 49 Media and tray 64 Basic printing 71 Basic copying 75 Basic scanning 77 Basic faxing 82 Using USB memory device

108 Tips for avoiding paper jams 109 Clearing original document jams 116 Clearing paper jams 123 Understanding the status LED 125 Understanding display messages

5. Appendix

133 Specifications

Contents

143 Regulatory information 157 Copyright

3

1. Introduction

This chapter provides information you need to know before using the machine.
•Key benefits 5
•Features by models 7
•Useful to know 8
About this user’s guide 9
Safety information 10
Machine overview 16
Control panel overview 21
Turning on the machine 28
Installing the driver locally 29
Reinstalling the driver 30
Key benefits
Environmentally friendly
To save toner and paper, this machine supports Eco feature.
To save paper, you can print multiple pages on one single sheet of paper (see Advanced Guide).
To save paper, you can print on both sides of the paper (double­sided printing) (see Advanced Guide).
To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.
Fast high resolution printing
- For duplex printing, 15 ppm (A4) or 16 ppm (Letter). SCX-563x Series or SCX-573x Series:
- For single-side printing, 35 ppm (A4) or 37 ppm (Letter).
- For duplex printing, 17 ppm (A4) or 18 ppm (Letter).
Convenience
Printing Status (or Smart Panel) is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see Advanced Guide).
AnyWeb Print helps you screen-capture, preview, scrap, and print the screen of Windows Internet Explorer more easily, than when you use the ordinary program (see Advanced Guide).
You can print with a resolution of up to 1,200 x 1,200 dpi effective output.
Fast, on-demand printing. SCX-483x Series:
- For single-side printing, 31 ppm (A4) or 33 ppm (Letter).
Key benefits
Wide range of functionality and application support
Supports various paper sizes (see "Print media specifications" on page 135).
Print watermark: You can customize your documents with words, such as “Confidential” (see Advanced Guide).
Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see Advanced Guide).
You can print in various operating systems (see "System requirements" on page 138).
Your machine is equipped with a USB interface and/or a network interface.
Expand your machine’s capacity
This machine has an extra memory slot for adding more memory (see "Available accessories" on page 92).
Zoran IPS Emulation compatible with PostScript 3 (PS) enables PS printing.
Zoran IPS Emulation compatible with PostScript 3
©1995-2005, Zoran Corporation. All rights reserved. Zoran, the Zoran logo, IPS/PS3, and OneImage are trademarks of Zoran Corporation.
136 PS3 fonts
•Contains UFST and Micro from Mono Imaging Inc.
Features by models
Some features and optional goods may not be available depending on model or country.
Features
SCX-4833FD
SCX-4833FR
SCX-4835FD
SCX-4835FR
SCX-4833HD
SCX-5637FR
SCX-5737FW
SCX-5639FR
SCX-5739FW
SCX-5637HR
Print, Copy, Scan, Fax
Hi-Speed USB 2.0
IEEE 1284 Parallel
Network Interface Ethernet 10/100 Base TX wired LAN
Network Interface Ethernet 10/100/1000 Base TX wired LAN
Network Interface 802.11b/g/n wireless LAN
Eco printing
Duplex (2-sided) printing
Samsung Easy Printer Manager
Memory
Tray 2 (520 sheets)
SyncThru™ Web Service
Automatic Document Feeder (ADF)
Dual Automatic Document Feeder (DADF)
( : Included, ○: Optional, Blank: Not available)
Useful to know
Where can I download the machine’s driver?
Visit www.samsung.com/printer to download the latest machine’s driver, and install it on your system.
Where can I purchase accessories or supplies?
Inquire at a Samsung distributor or your retailer.
Visit www.samsung.com/supplies. Select your country/ region to view product service information.
The status LED flashes or remains constantly on.
Turn the product off and on again.
Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED" on page 123).
A paper jam has occurred.
Open and close the front door.
Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 116).
Printouts are blurry.
The toner level might be low or uneven. Shake the toner cartridge.
Try a different print resolution setting.
Replace the toner cartridge.
The machine does not print.
Open the print queue list and remove the document from the list (see "Canceling a print job" on page 65).
Remove the driver and install it again (see "Installing the driver locally" on page 29).
Select your machine as your default machine in your Windows.
About this user’s guide
1. Introduction
9
This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.
Read the safety information before using the machine.
If you have a problem using the machine, refer to the troubleshooting chapter.
Terms used in this user’s guide are explained in the glossary chapter.
All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.
The procedures in this user’s guide are mainly based on Windows
7.
SCX-4833FD, SCX-4833HD and SCX-4835FD are the same series machine. This User’s Guide is written on the basis of SCX-4833FD.
1
Conventions
Some terms in this guide are used interchangeably, as below:
Document is synonymous with original.
Paper is synonymous with media, or print media.
Machine refers to printer or MFP.
2
Icon Text Description
General icons
SCX-4833FR and SCX-4835FR are the same series machine. This User’s Guide is written on the basis of SCX-4833FR.
SCX-5637FR, SCX-5637HR and SCX-5639FR are the same series machine. This User’s Guide is written on the basis of SCX-5637FR.
SCX-5737FW and SCX-5739FW are the same series machine. This User’s Guide is written on the basis of SCX-5737FW.
Caution
Note
Gives users information to protect the machine from possible mechanical damage or malfunction.
Provides additional information or detailed specification of the machine function and feature.
Safety information
1. Introduction
10
These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
Warning
Caution
Do not attempt.
Hazards or unsafe practices that may result in severe personal injury or death.
Hazards or unsafe practices that may result in minor personal injury or property damage.
4
Warning
Operating environment
Do not use if the power cord is damaged or if the electrical outlet is not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.
The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire.
Safety information
1. Introduction
11
Do not remove the plug by pulling on the cord; do not handle the plug with wet hands.
This could result in electric shock or fire.
Caution
During an electrical storm or for a period of non­operation, remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet
5
Caution
Do not allow pets to chew on the AC power, telephone or PC interface cords.
This could result in electric shock or fire and/or injury to your pet.
If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
Operating method
appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not attempt to force it in.
Call an electrician to change the electrical outlet, or this could result in electric shock.
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper tray.
You may get injured.
Safety information
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures
6
Installation / Moving
1. Introduction
12
which can cause damage or fire.
Be care when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
Warning
Do not place the machine in an area with dust, humidity, or water leaks.
This could result in electric shock or fire.
Caution
Before moving the machine, turn the power off and disconnect all cords.
Then lift the machine:
If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
This machine's power rception device is the power cord.
To switch off the power supply, remove the power cord from the electrical outlet.
If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with 2 people.
If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or more people.
The machine could fall, causing injury or machine damage.
Safety information
1. Introduction
13
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
The machine should be connected to
the power level which is specified on the label.
If you are unsure and want to check the power level you are using, contact the electrical utility company.
a
Use only No.26 AWG necessary.
Otherwise, it can cause damage to the machine.
Do not put a cover over the machine or place it in an airtight location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
or larger, telephone line cord, if
Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.
Otherwise, it can cause damage to the machine, and could result in electric shock or fire.
a. AWG: American Wire Gauge
7
Maintenance / Checking
Caution
Unplug this product from the wall outlet before
Make sure you plug the power cord into a grounded electrical outlet.
Otherwise, this could result in electric shock or fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock or fire.
cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine.
You could get injured.
Safety information
Keep the power cable and the contact surface of the plug clean from dust or water.
Otherwise, this could result in electric shock or fire.
8
Supply usage
1. Introduction
14
Do not remove any covers or guards that are fastened with screws.
The machine should only be repaired by a Samsung service technician.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the machine needs repairing.
To clean and operate the machine, strictly follow the user's guide provided with the machine.
Otherwise, you could damage the machine.
Caution
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser unit.
This could cause an explosion or uncontrollable fire.
When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
When storing supplies such as toner cartridges, keep them away from children.
Toner dust can be dangerous if inhaled or ingested.
Using recycled supplies, such as toner, can cause damage to the machine.
In case of damage due to the use of recycled supplies, a service fee will be charged.
Safety information
When toner gets on your clothing, do not use hot water to wash it.
Hot water sets toner into fabric. Use cold water.
1. Introduction
15
Machine overview
Machine overview
9
1. Introduction
16
Accessories
Power cord Quick installation guide
Software CD
a
Handset
b
Misc. accessories
a. The software CD contains the printer driver and applications.
b. SCX-4833HD and SCX-5637HR only.
c. Miscellaneous accessories included with your machine may vary by country of purchase and specific
model.
c
Machine overview
1. Introduction
17
Machine overview
10
1. Introduction
18
Front view
This illustration may differ from your machine depending on its model.
Some features and optional goods may not be available depending on model or country.
1
13
12
11
10
9
2
14
3
4
15
5
16
6
7
17
18
19
20
8
1 Document feeder cover 6 Control board cover 11 Multi-purpose tray 16 Output support
2
Document feeder width guide 7 Handle 12 Output tray 17 Scanner lid
3
Document feeder input tray 8 Paper level indicator 13 Control panel 18 Scanner glass
4 Document feeder output tray 9 Tray 2 (optional) 14 Multi-purpose tray paper extension 19 USB port
Machine overview
5 Front cover 10 Tray 1 15 Paper width guides on a multi-purpose tray 20 Handset
1. Introduction
19
Machine overview
1
2
3
4
5
6
11
7 8
9
10
11
1. Introduction
20
Rear view
This illustration may differ from your machine depending on its model.
Some features and optional goods may not be available depending on model or country.
1 EDI port 4 IEEE 1284 parallel connector (optional) 7 Duplex unit 10 Telephone line socket
2 Network port 5 Power-switch 8 Rear cover 11 Extension telephone socket (EXT)
3
USB port 6 Power receptacle 9 Tray back cover
Control panel overview
This control panel may differ from your machine depending on its model. There are various s of control panels.
1. Introduction
21
Control panel overview
12
1. Introduction
22
Type A
2
1
20
3 5 74 6 8 109 12 1311
1415161718 619
1 Darkness Adjusts the brightness level to make a copy for easier reading, when the original contains faint markings and dark
images.
2
ID Copy Allows you to copy both sides of an ID card like a driver’s license on a single side of paper.
3
4
Display screen Shows the current status and displays prompts during an operation.
Copy Switches to Copy mode.
5 Fax Switches to Fax mode.
6
Left/Right Arrows Scrolls through the options available in the selected menu and increases or decreases values.
7
Menu Opens Menu mode and scrolls through the available menus.
8 OK Confirms the selection on the screen.
9
Numeric keypad Dials a number or enters alphanumeric characters.
Control panel overview
10 Address Book Allows you to store frequently used fax numbers and email addresses or search for stored fax numbers or email
addresses.
1. Introduction
23
11
12 Stop/Clear Stops an operations at any time.
13
14
15
16 On Hook Dial When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker
17
18 Scan Switches to Scan mode.
19
Redial/Pause Redials the last number in ready mode, or inserts a pause into a fax number in Edit mode.
Power Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off,
press this button for more than three seconds. You can also turn the power on, or wake up the machine from power save mode by pressing this button.
Status LED Indicates the status of your machine (see "Understanding the status LED" on page 123).
Start Starts a job.
phone.
Back Sends you back to the upper menu level.
Eco Turn into eco mode to reduce toner consumption and paper usage (see "Eco options" on page 68).
20
Direct USB Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of
your machine.
Control panel overview
13
1. Introduction
24
Type B
1
20
2
19
3 5 64 7 9 11 12108
17
13141518 616
1 Darkness Adjusts the brightness level to make a copy for easier reading, when the original contains faint markings and dark
images.
2
ID Copy Allows you to coy both sides the ID card like a driver’s license to a single side of paper.
3 Display screen Shows the current status and prompts during an operation.
4
5
Copy Activates Copy mode.
Fax Activates Fax mode.
6 Arrows Scroll through the options available in the selected menu, and increase or decrease values.
7
8
Numeric keypad Dials a number or enters alphanumeric characters.
OK Confirms the selection on the screen.
Control panel overview
9 Address Book Allows you to store frequently used fax numbers and email addresses or search for stored fax numbers or email
addresses.
1. Introduction
25
10
11 Stop/Clear Stops an operations at any time.
12
13
14
15 On Hook Dial When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker
16
17 Menu Enters Menu mode and scrolls through the available menus.
18
Redial/Pause Redials the last number in ready mode, or inserts a pause into a fax number in Edit mode.
Power Turn the power on or off, or wake up the machine from the power save mode. If you need to turn the machine off, press
this button for more than three seconds. You can also turn the power on, or wake up the machine from power save mode by pressing this button.
Status LED Shows the status of your machine (see "Understanding the status LED" on page 123).
Start Starts a job.
phone.
Back Sends you back to the upper menu level.
Scan Activates Scan mode.
19
20 Direct USB Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of
Eco Turn into eco mode to reduce toner consumption and paper usage (see "Eco options" on page 68).
your machine.
Control panel overview
1 3 4
5
2
67811 9
10
14
1. Introduction
26
Type C
1 Display screen Shows the current status and prompts during an operation.
2 Numeric keypad Dials a number or enters alphanumeric characters.
3
4
Clear Deletes characters in the edit area.
Stop Stops an operations at any time.
5 Power Turn the power on or off, or wake up the machine from the power save mode. If you need to turn the machine off, press
this button for more than three seconds. You can also turn the power on, or wake up the machine from power save mode by pressing this button.
6
7
8
Wireless LED Shows the current status of the wireless network connection (see "Understanding the status LED" on page 123).
Status Shows the status of your machine (see "Understanding the status LED" on page 123).
Start Starts a job.
Control panel overview
9 On Hook Dial When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker
phone.
1. Introduction
27
10
11 Reset Resets the current machine’s setup.
Help Gives detailed information about this machine’s menus or status.
Turning on the machine
Connect the machine to the electricity supply first.
1
1. Introduction
28
Turn the power switch on.
2
Installing the driver locally
1. Introduction
29
A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Advanced Guide).
If you are a Macintosh, Linux, or Unix OS user, refer to the Advanced guide.
The installation window in this User’s Guide may differ depending on the machine and interface in use.
•Selecting Advanced Installation > Custom Installation allows you to choose which programs to install.
Only use a USB cable no longer than 3 meters (118 inches).
15
Windows
X:\Setup.exe replacing “X” with the letter, which represents your CD-ROM drive and click OK.
Select Install Now.
3
Read the License Agreement, and select I accept the terms
4
of the License Agreement. Then, click Next.
Follow the instructions in the installation window.
5
Make sure that the machine is connected to your computer
1
and powered on.
If the “Found New Hardware Wizard” appears during the installation procedure, click Cancel to close the window.
Insert the supplied software CD into your CD-ROM drive.
2
Click Start > All programs > Accessories > Run.
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall the driver.
16
1. Introduction
30
Windows
Make sure that the machine is connected to your computer
1
and powered on.
From the Start menu, select Programs or All Programs >
2
Samsung Printers > your printer driver name > Uninstall.
Follow the instructions in the installation window.
3
Insert the software CD into your CD-ROM drive and install the
4
driver again (see "Installing the driver locally" on page 29).
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