SCX-465x/465xN/4021S/4321NS/4621NS series
SCX-465xF/4521FS/4521HS series
SCX-465xFN/465xHN/4521NS/4821HN series
User’s Guide
User’s Guide
BASIC
BASIC
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
1.Introduction
3.Maintenance
Key benefits 5
Features by models 7
Useful to know 14
About this user’s guide 15
Safety information 16
Machine overview 21
Control panel overview 25
Turning on the machine 29
Installing the driver locally 30
Reinstalling the driver 31
2.Menu Overview and Basic Setup
Menu overview 33
Ordering supplies and accessories 70
Available supplies 71
Available maintenance parts 72
Storing the toner cartridge 73
Redistributing toner 75
Replacing the toner cartridge 77
Monitoring the supplies life 79
Setting the toner low alert 80
Cleaning the machine 81
Tips for moving & storing your machine 85
4.Troubleshooting
Tips for avoiding paper jams 87
Machine’s basic settings 36
Media and tray 38
Basic printing 53
Basic copying 59
Basic scanning 63
Basic faxing 64
Clearing original document jams 88
Clearing paper jams 93
Understanding the status LED 96
Understanding display messages 98
2
5. Appendix
Specifications 103
Regulatory information 113
Copyright 125
3
1.Introduction
This chapter provides information you need to know before using the machine.
•Key benefits5
•Features by models7
•Useful to know14
•About this user’s guide15
•Safety information16
•Machine overview21
•Control panel overview25
•Turning on the machine29
•Installing the driver locally30
•Reinstalling the driver31
Key benefits
Environmentally friendly
•To save toner and paper, this machine supports Eco feature (see "Eco
printing" on page 57).
•To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 169).
•To save paper, you can print on both sides of the paper (double-sided
printing) (Manual) (see "Using advanced print features" on page 169).
•To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
•We recommend using recycled paper for saving energy.
Fast high resolution printing
•You can print with a resolution of up to 1,200 x 1,200 dpi effective output.
•Fast, on-demand printing.
-up to 24 ppm (A4/Letter).
Convenience
•Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard(see "Easy Capture
Manager" on page 200).
•Samsung Easy Printer Manager and Printing Status is a program that
monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Samsung Printer Status" on
page 210).
•Samsung Easy Document Creator is an application to help users compile
and share large documents or other scanned or faxed information digitally.
(see "Using Samsung Easy Document Creator" on page 206).
•AnyWeb Print helps you screen-capture, preview, scrap, and print the
screen of Windows Internet Explorer more easily, than when you use the
ordinary program (see "Samsung AnyWeb Print" on page 201).
•Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows.
•If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
Key benefits
Wide range of functionality and application support
•Supports various paper sizes (see "Print media specifications" on page 106).
•Print watermark: You can customize your documents with words, such as
“CONFIDENTIAL” (see "Using advanced print features" on page 169).
•Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 169).
•You can print in various operating systems (see "System requirements" on
page 109).
•Your machine is equipped with a USB interface and/or a network interface.
Features by models
Some features and optional goods may not be available depending on model or country.
Operating System
(●: Included, Blank: Not available)
Operating System
SCX-465x series
SCX-465xN series
SCX-4021S series
SCX-4321NS series
SCX-4621NS series
SCX-465xF series
SCX-4521FS series
SCX-4521HS series
SCX-465xFN series
SCX-465xHN series
SCX-4521NS series
SCX-4821HN series
Windows●●
Mac●●
Linux●●
Unix
Features by models
Software
Software
SCX-465x series
SCX-465xN series
SCX-4021S series
SCX-4321NS series
SCX-4621NS series
SCX-465xF series
SCX-4521FS series
SCX-4521HS series
SCX-465xFN series
SCX-465xHN series
SCX-4521NS series
SCX-4821HN series
SPL printer driver●●
PCL printer driver
PS printer driver
XPS printer driver●●
Direct Printing Utility
Samsung Easy Printer ManagerScan to PC settings●●
Fax to PC settings●
Device Settings●●
Samsung Easy Document Creator●●
Samsung Printer Status●●
AnyWeb Print●●
Features by models
(●: Included, Blank: Not available)
SyncThru™ Web Service●
(SCX-465xN/4321NS/4621NS
series only)
●
(SCX-465xFN/465xHN/4521NS/4821HN
series only)
SyncThru™ Web Admin Service●
(SCX-465xN/4321NS/4621NS
series only)
●
(SCX-465xFN/465xHN/4521NS/4821HN
series only)
Easy Eco Driver●●
FaxSamsung Network PC Fax●
ScanTwain scan driver●●
WIA scan driver●●
Software
SCX-465x series
SCX-465xN series
SCX-4021S series
SCX-4321NS series
SCX-4621NS series
SCX-465xF series
SCX-4521FS series
SCX-4521HS series
SCX-465xFN series
SCX-465xHN series
SCX-4521NS series
SCX-4821HN series
Features by models
Variety feature
Features
SCX-465x series
SCX-465xN series
SCX-4021S series
SCX-4321NS series
SCX-4621NS series
SCX-465xF series
SCX-4521FS series
SCX-4521HS series
SCX-465xFN series
SCX-465xHN series
SCX-4521NS series
SCX-4821HN series
Hi-Speed USB 2.0●●
Network Interface Ethernet 10/100 Base TX wired LAN●
(SCX-465xN/4321NS/4621NS series only)
●
(SCX-465xFN/465xHN/4521NS/4821HN
series only)
Eco printing(Control panel)
●●
Duplex (2-sided) printing (Manual)
a
●●
USB memory interface
Memory module
Mass Storage Device(HDD)
Duplex Automatic Document Feeder (DADF)
Automatic Document Feeder (ADF)●
(SCX-465xN/4321NS/4621NS series only)
●
Features by models
Handset●
(SCX-4655HN/4521HS series only)
(SCX-4521NS/4821HN series Chinese
model only)
FaxMulti-send●
Delay send●
Priority send●
Duplex send
Secure receive●
Duplex print
Send/ Receive forward - fax●
Send/ Receive forward - email
Send/ Receive forward - server
Features
SCX-465x series
SCX-465xN series
SCX-4021S series
SCX-4321NS series
SCX-4621NS series
SCX-465xF series
SCX-4521FS series
SCX-4521HS series
SCX-465xFN series
SCX-465xHN series
SCX-4521NS series
SCX-4821HN series
Features by models
ScanScanning to email
Scanning to SMB server
Scanning to FTP server
Duplex scan
Scanning to WSD●●
Scan to PC●●
Features
SCX-465x series
SCX-465xN series
SCX-4021S series
SCX-4321NS series
SCX-4621NS series
SCX-465xF series
SCX-4521FS series
SCX-4521HS series
SCX-465xFN series
SCX-465xHN series
SCX-4521NS series
SCX-4821HN series
Features by models
(●: Included, Blank: Not available)
CopyID card copying●●
Reduced or enlarged copying●●
Collation●●
Poster
Clone
Book
2-up/4-up●●
Adjust background●●
Margin shift
Edge erase
Gray enhance
Duplex copy
a. Windows only.
Features
SCX-465x series
SCX-465xN series
SCX-4021S series
SCX-4321NS series
SCX-4621NS series
SCX-465xF series
SCX-4521FS series
SCX-4521HS series
SCX-465xFN series
SCX-465xHN series
SCX-4521NS series
SCX-4821HN series
Useful to know
The machine does not print.
•Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 54).
•Remove the driver and install it again (see "Installing the driver
locally" on page 30).
•Select your machine as your default machine in your Windows
(see "Setting your machine as a default machine" on page 168).
Where can I purchase accessories or supplies?
•Inquire at a Samsung distributor or your retailer.
•Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
•Turn the product off and on again.
•Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 96).
A paper jam has occurred.
•Open and close the front door. (see "Front view" on page 22).
•Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 93).
Printouts are blurry.
•The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 75).
•Replace the toner cartridge (see "Replacing the toner
cartridge" on page 77).
Where can I download the machine’s driver?
•You can get help, support application, machine drivers,
manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or
Downloads.
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
•Do not discard this manual, and keep it for future reference.
•Read the safety information before using the machine.
•If you have a problem using the machine, refer to the troubleshooting
chapter.
•Terms used in this user’s guide are explained in the glossary chapter.
•All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
•The screenshots in this administrator’s guide may differ from your machine
depending on the machine’s firmware/driver version.
•The procedures in this user’s guide are mainly based on Windows 7.
1
2
General icons
IconTextDescription
Gives users information to protect the machine from
Caution
Note
possible mechanical damage or malfunction.
Provides additional information or detailed
specification of the machine function and feature.
Conventions
Some terms in this guide are used interchangeably, as below:
•Document is synonymous with original.
•Paper is synonymous with media, or print media.
•Machine refers to printer or MFP.
1. Introduction
15
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
Warning
Caution
Hazards or unsafe practices that may result in severe
personal injury or death.
Hazards or unsafe practices that may result in minor
personal injury or property damage.
4
Operating environment
Warning
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
•If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
Do not attempt.
•The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction
16
Safety information
5
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
Operating method
Caution
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
Be careful when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
1. Introduction
17
Safety information
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
6
Installation / Moving
Warning
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
Caution
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.
If you have a medical condition that prevents you from lifting, do
not lift the machine. Ask for help, and always use the appropriate
amount of people to lift the device safety.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with
2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Choose a flat surface with enough space for ventilation to place the
machine. Also consider the space required to open the cover and
trays.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.
1. Introduction
18
Safety information
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
7
Maintenance / Checking
Use only No.26 AWG
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe operation.
If you are using a cord which is longer than 2 meters (6 feet) with a
110V machine, then the gauge should be 16 AWG or larger.
Otherwise, it can cause damage to the machine, and could result in
electric shock or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock or
fire.
The machine should be connected to
a
or larger, telephone line cord, if necessary.
Caution
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
the power level which is specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a. AWG: American Wire Gauge
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
1. Introduction
19
Safety information
8
Supply usage
Caution
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
•Do not remove any covers or guards that are fastened with
screws.
•Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
•The machine should only be repaired by a Samsung service
technician.
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
Using recycled supplies, such as toner, can cause damage to the
machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
For supplies that contain toner dust (toner cartridge, waste toner
bottle, imaging unit, etc.) follow the instructions below.
•When disposing of the supplies, follow the instructions for
disposal. Refer to the reseller for disposal instructions.
•Do not wash the supplies.
•For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does
not cover damages caused by a user's carelessness.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
This could cause an explosion or uncontrollable fire.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
1. Introduction
20
Machine overview
9
Accessories
Power cordQuick installation guide
Software CD
Misc. accessories
a. The software CD contains the print drivers, user’s guide, and software applications.
b. Handset model only (see "Features by models" on page 7).
c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
a
c
Handset
b
1. Introduction
21
Machine overview
7
6
1
2
5
4
8
3
9
10
10
Front view
•This illustration may differ from your machine depending on your model.
There are various types of machine.
•Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 7).
SCX-465x/4021S series
3Handle8Scanner glass
4Tray9Paper width guide on a manual feeder
5Front cover10Toner cartridge
1Scanner lid6Output support
2Control panel7Output tray
1. Introduction
22
Machine overview
SCX-465xN/4321NS/4621NS/465xF/4521FS/
4521HS/465xFN/465xHN/4521NS/4821HN series
1 2
1Document feeder cover 11Scanner lid
2Document feeder guide
cover
12
Scanner glass
11
12
10
3
Document feeder output tray
3
4
4Document feeder output
support
13Paper width guide on a document
feeder
14
Document feeder input support
5Control panel15Document feeder input tray
9
8
7
5
6
6
7
Handle
Tray
16
Handset
17Paper width guide on a manual
feeder
8Front cover18Toner cartridge
a
9Output support
13 14
15
16
10Output tray
a. Handset model only (see "Features by models" on page 7).
17
18
1. Introduction
23
Machine overview
1
3
4
2
5
11
Rear view
•This illustration may differ from your machine depending on your model.
There are various types of machine.
•Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 7).
SCX-465x/4021S series
SCX-465xN/4321NS/4621NS/465xF/4521FS/
4521HS/465xFN/465xHN/4521NS/4821HN series
1USB port2Power receptacle
1
1USB port
2
Network port
a
2
3
Extension telephone socket (EXT.)
4
Telephone line socket (LINE)
5Power receptacle
a. SCX-465xN/4321NS/4621NS/465xFN/465xHN/4521NS/4821HN series
b. SCX-465xF/4521FS/4521HS/465xFN/465xHN/4521NS/4821HN series
b
b
1. Introduction
24
Control panel overview
•This control panel may differ from your machine depending on its model.
There are various types of control panels.
•Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 7).
12
SCX-465x/465xN/4021S/4321NS/4621NS series
1
2
Eco
Darkness
Print
Screen
Turn into Eco mode to reduce toner consumption and
paper usage when pc-printing and copying only (see
"Eco printing" on page 57).
Adjust the brightness level to make a copy for easier
reading, when the original contains faint markings and
dark images.
Press this button and the display will Print Screen? on
the display screen. If you want to print only the active
screen, select the Active. If you want to print the whole
screen, select Full.
•Print Screen can only be used in the
Windows and Mac operating systems.
•You can only use this function with USBconnected machine.
•When printing the active window/whole
monitor screen using the print screen
button, the machine may use more toner
depending on what is being printed.
•You can only use this function if the
machine’s Samsung Easy Printer Manager
program is installed. If you are a Mac OS user,
you need to enable Screen Print Settings
from the Samsung Easy Printer Manager to
use the Print Screen feature.
3Scan toSends scanned data (see "Basic Scanning" on page 63).
1. Introduction
25
Control panel overview
4
ID Copy
Allows y ou to copy both s ides of an ID card like a driver’s
license on a single side of paper (see "ID card copying"
on page 61).
13
SCX-465xF/4521FS/4521HS/465xFN/465xHN/
4521NS/4821HN series
5
Power/
Wakeup
6
Display screen
7
Menu
8Left/
Right
Arrows
9OKConfirms the selection on the screen.
10
Back
11
Start
Turns the power on or off, or wakes up the machine
from the power save mode. If you need to turn the
machine off, press this button for more than three
seconds.
Shows the current status and displays prompts during
an operation.
Opens Menu mode and scrolls through the available
menus (see "Menu overview" on page 33).
Scrolls through the options available in the selected
menu and increases or decreases values.
Sends you back to the upper menu level.
Starts a job.
12
Stop/
Clear
13
Status LED
Stops an operations at any time.
Indicates the status of your machine (see
"Understanding the status LED" on page 96).
1
Eco
Turn into Eco mode to reduce toner consumption and
paper usage when pc-printing and copying only (see
"Eco printing" on page 57).
1. Introduction
26
Control panel overview
2
Darkness
Print
Screen
Adjust the brightness level to make a copy for easier
reading, when the original contains faint markings and
dark images.
Press this button and the display will Print Screen? on
the display screen. If you want to print only the active
screen, select the Active. If you want to print the whole
screen, select Full.
•Print Screen can only be used in the
Windows and Mac operating systems.
•You can only use this function with USBconnected machine.
•When printing the active window/whole
monitor screen using the print screen
button, the machine may use more toner
depending on what is being printed.
•You can only use this function if the
machine’s Samsung Easy Printer Manager
program is installed. If you are a Mac OS
user, you need to enable Screen Print Settings from the Samsung Easy Printer
Manager to use the Print Screen feature.
4
Power/
Wakeup
5
Fax
6
Copy
7
Scan
8
Menu
9Left/
Right
Arrows
10OKConfirms the selection on the screen.
11
Back
12
Start
Turns the power on or off, or wakes up the machine
from the power save mode. If you need to turn the
machine off, press this button for more than three
seconds.
Switches to Fax mode.
Switches to Copy mode.
Switches to Scan mode.
Opens Menu mode and scrolls through the available
menus (see "Menu overview" on page 33).
Scrolls through the options available in the selected
menu and increases or decreases values.
Sends you back to the upper menu level.
Starts a job.
3
ID Copy
Allows you to copy both sides of an ID card like a
driver’s license on a single side of paper (see "ID card
copying" on page 61).
13
14
Stop/
Clear
Status LED
Stops an operations at any time.
Indicates the status of your machine (see
"Understanding the status LED" on page 96).
1. Introduction
27
Control panel overview
15
Numeric keypad
Dials a number or enters alphanumeric characters (see
"Keypad letters and numbers" on page 166).
14
Adjusting the control panel
16
On Hook
Dial
17
Redial/
Pause
18
Address
Book
19
Display screen
When you press this button, you can hear a dial tone.
Then enter a fax number. It is similar to making a call
using speaker phone (see "Receiving manually in Tel
mode" on page 195).
Redials the recently sent fax number or received caller
ID in ready mode, or inserts a pause(-) into a fax
number in edit mode (see "Redialing the fax number"
on page 190).
Allows you to store frequently used fax numbers or
search for stored fax numbers.
Shows the current status and displays prompts during
an operation.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 22).
1. Introduction
28
Turning on the machine
Connect the machine to the electricity supply first.
1
Turn the switch on if the machine has a power switch.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 22).
Power is turned on automatically.
2
SCX-465x/4021S/465xN/4321NS/4621NS series press (Power/
Wakeup) button on the control panel.
If you want to turn the power off, press and hold (Power/Wakeup)
button for about 3 seconds.
1. Introduction
29
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using the cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 139).
•If you are a Mac or Linux operating systems user, refer to the "Installation
for Mac" on page 130 or "Installation for Linux" on page 132.
•The installation window in this User’s Guide may differ depending on the
machine and interface in use.
•Selecting Custom Installation allows you to choose which programs to
install.
•Only use a USB cable no longer than 3 meters (118 inches).
15
Windows
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
Review and accept the installation agreements in the installation
3
window. Then, click Next.
Select USB connection on the Printer Connection Type screen. Then,
4
click Next.
Follow the instructions in the installation window.
5
Make sure that the machine is connected to your computer and
1
powered on.
If the “Found New Hardware Wizard” appears during the installation
procedure, click Cancel to close the window.
Insert the supplied software CD into your CD-ROM drive.
2
If the installation window does not appear, click Start > All programs >
Accessories > Run.
1. Introduction
30
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
16
Windows
From the Start menu, select Programs or All Programs > Samsung
1
Printers > Uninstall Samsung Printer Software.
Follow the instructions in the installation window.
2
Insert the software CD into your CD-ROM drive and install the driver
3
again (see "Installing the driver locally" on page 30).
1. Introduction
31
2.Menu Overview and
Basic Setup
This chapter provides information about the overall menu structure and the basic setup options.
•Menu overview33
•Machine’s basic settings36
•Media and tray38
•Basic printing53
•Basic copying59
•Basic scanning63
•Basic faxing64
Menu overview
The control panel provides access to various menus to setup the machine or use
the machine’s functions.
•Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
•Some menu names may differ from your machine depending on its
options or the models.
•The menus are described in the Advanced Guide (see "Useful Setting
Menus" on page 150).
1
Accessing the menu
Select the Fax, Copy, or Scan button on the control panel depending on
1
the feature to be used.
Select (Menu) until the menu you want appears on the bottom line
2
of the display and press OK.
Press the arrows until the needed menu item appears and press OK.
3
If the setting item has sub menus, repeat step 3.
4
Press OK to save the selection.
5
Press (Stop/Clear) to return to the ready mode.
6
2. Menu Overview and Basic Setup
33
Menu overview
Fax Feature
a
Fax Setup
a
Copy Feature
Darkness
Normal
Dark+1- Dark+5
Light+5- Light+1
Resolution
Standard
Fine
Super Fine
Photo Fax
Color Fax
Original Size
Multi Send
Delay Send
Priority Send
Send Fax
Forward to Fax
Rcv. Forward
Forward to Fax
Forward to PC
Forward&Print
Secure Receive
Off
On
Print
Add Page
Cancel Job
Sending
Redial Times
Redial Term
Prefix Dial
ECM Mode
Fax Confirm
Image TCR
Dial Mode
Receiving
Receive Mode
Ring To Answer
Stamp RCV Name
RCV Start Code
Auto Reduction
Discard Size
Change Default
Resolution
Darkness
Original Size
Auto Report
On
Off
b
Manual TX/RX
On
Off
Original Size
Reduce/Enlarge
Darkness
Normal
Dark+1- Dark+5
Light+5- Light+1
Original Type
Text
Text/Photo
Photo
Adjust Bkgd.
Off
Auto
Enhance Lev.1
Enhance Lev.2
Erase Lev.1-Erase Lev.4
Layout
Normal
2-Up
4-Up
ID Copy
Junk Fax Setup
DRPD Mode
a. SCX-465xF/4521FS/4521HS/465xFN/465xHN/4521NS/4821HN series only.
b. This option may not be available depending on your country.
b
2. Menu Overview and Basic Setup
34
Menu overview
Copy setupSystem Setup
Change Default
Original Size
Copies
Copy Collation
Reduce/Enlarge
Darkness
Original Type
Adjust Bkgd
Machine Setup
Machine ID
Fax Number
Date & Time
Clock Mode
Language
Power Save
Auto Power Off
Wakeup Event
System Timeout
Job Timeout
Altitude Adj.
Auto Continue
Paper Substit.
Toner Save
Eco Settings
Networkc(Continue)
Paper Setup
a
a
a
a
Paper Size
Paper Type
Margin
Sound/Volume
Schedule Jobs
Junk Fax
Network Conf.
Usage Counter
Fax Options
Key Sound
a
a
c
TCP/IP(IPv4)
DHCP
BOOTP
Static
a
TCP/IP(IPv6)
IPv6 Activate
Maintenance
Alarm Sound
Speaker
b
Ringer
Report
Configuration
CLR Empty Msg.
Supplies Life
Serial Number
TonerLow Alert
d
Supplies Info.
Address Book
Fax Confirm
Fax Sent
Fax Received
a
a
a
a
DHCPv6 Config
Ethernet Speed
Automatic
10Mbps Half
10Mbps Full
100Mbps Half
100Mbps Full
Clear Setting
Network Conf.
Protocol Mgr.
a. SCX-465xF/4521FS/4521HS/465xFN/465xHN/4521NS/4821HN series only.
b. SCX-465x/465xN/4021S/4321NS/4621NS series only.
c. SCX-465xN/4321NS/4621NS/465xFN/465xHN/4521NS/4821HN series only.
d. This option only appears when small amount of toner is left in the cartridge.
2. Menu Overview and Basic Setup
35
Machine’s basic settings
After installation is complete, you may want to set the machine's default
settings.
To change the machine’s default settings, follow these steps:
It may be necessary to press OK to navigate to lower-level menus for some
models.
Select (Menu) button on the control panel.
1
Press System Setup > Machine Setup.
2
Select the option you want, then press OK.
3
•Language: change the language that is displayed on the control
panel.
•Date & Time: When you set the time and date, they are used in delay
fax and delay print. They are printed on reports. If, however, they are
not correct, you need to change it for the correct time being.
Enter the correct time and date using arrows or numeric keypad (see
"Keypad letters and numbers" on page 166).
•Month = 01 to 12
•Day = 01 to 31
•Year = requires four digits
•Hour = 01 to 12
•Minute = 00 to 59
•Clock Mode: You can set your machine to display the current time
using either a 12-hour or 24-hour format.
SCX-465xF/4521FS/4521HS/465xFN/465xHN/4521NS/4821HN
series only.
•Toner Save: Toner save mode allows your machine to use less toner
on each page. Activating this mode extends the life of the toner
cartridge beyond what one would experience in the normal mode,
but it reduces print quality.
SCX-465xF/4521FS/4521HS/465xFN/465xHN/4521NS/4821HN
series only.
When PC-printing, you can also turn on or off toner save mode in the printer
properties.
•Power Save: When you are not using the machine for a while, use
this feature to save power.
2. Menu Overview and Basic Setup
36
Machine’s basic settings
•When you press the power/Wakeup button, start printing, or a fax is
received, the product will wake up from the power saving mode.
•Press (Menu) > System Setup > MachineSetup>Wakeup Event
>Button Press >On on the control panel. When you press any button
except power button, the machine wake up from the power save mode.
•Altitude Adjust: Print quality is affected by atmospheric pressure,
which atmospheric pressure is determined by the height of the
machine above sea level. Before you set the altitude value,
determine the altitude where you are(see "Altitude adjustment" on
page 165).
Select the option you want, then press OK.
4
Press OK to save the selection.
5
Press (Stop/Clear) to return to ready mode.
6
Refer to below links to set other settings useful for using the machine.
•See "Entering various characters" on page 166.
•See "Keypad letters and numbers" on page 166.
•See "Setting the paper size and type" on page 47.
2. Menu Overview and Basic Setup
37
Media and tray
This chapter provides information on how to load print media into your
machine.
2
Selecting print media
You can print on a variety of print media, such as plain paper, envelopes, labels,
and transparencies. Always use print media that meet the guidelines for use
with your machine.
Guidelines for select the print media
Print media that does not meet the guidelines outlined in this user’s guide may
cause the following problems:
•Poor print quality
•Increased paper jams
•Brightness: Some print media are whiter than others and produce sharper,
more vibrant images.
•Surface smoothness: The smoothness of the print media affects how crisp
the printing looks on the paper.
•Some print media may meet all of the guidelines in this user’s guide and
still not produce satisfactory results. This may be the result of the sheets
characteristics, improper handling, unacceptable temperature and
humidity levels, or other variables over which cannot be controlled.
•Before purchasing large quantities of print media, ensure that it meets
the requirements specified in this user’s guide.
•Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.
•The amount of paper put into the tray may differ according to media
type used (see "Print media specifications" on page 106).
•Premature wear on the machine.
Properties, such as weight, composition, grain, and moisture content, are
important factors that affect the machine’s performance and the output quality.
When you choose print materials, consider the following:
•The type, size, and weight of the print media for your machine are described
in print media specifications (see "Print media specifications" on page 106).
•Desired outcome: The print media you choose should be appropriate for
your project.
•Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
•Using flammable print media can cause a fire.
•Use designated print media (see "Print media specifications" on page
106).
2. Menu Overview and Basic Setup
38
Media and tray
The use of flammable media or foreign materials left in the printer may lead
to overheating of the unit and, in rare cases may cause a fire.
The amount of paper put into the tray may differ according to media type used
(see "Print media specifications" on page 106).
3
Tray overview
To change the size, you need to adjust the paper guides.
1
23
1 Paper width guide
2 Tray
3 Paper Length guide
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 22).
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
2. Menu Overview and Basic Setup
39
Media and tray
4
Loading paper in the tray
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 22).
Open the tray. Then, adjust the tray size to the media size you are loading
1
(see "Tray overview" on page 39).
Flex or fan the edge of the paper stack to separate the pages before
2
loading papers.
Place the paper with the side you want to print facing up.
3
2
1
2. Menu Overview and Basic Setup
40
Media and tray
•Do not push the paper guide too far causing the media to warp.
•Do not use a paper with a leading-edge curl, it may cause a paper jam or
the paper can be wrinkled.
•If you do not adjust the paper guide, it may cause paper jams.
Squeeze the paper guide and slide it to the edge of the paper stack
4
without causing it to bend.
When you print a document, set the paper type and size for the tray (see
5
"Setting the paper size and type" on page 47).
2. Menu Overview and Basic Setup
41
Media and tray
5
Loading in manual feeder
The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 106).
Tips on using the manual feeder
•Load only one type, size and weight of print media at time in the manual feeder.
•To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.
•Print media should be loaded face up with the top edge going into the manual feeder first and be placed in the center of the tray.
•To ensure printing quality and to prevent paper jams, only load the available paper (see "Print media specifications" on page 106).
•Flatten any curl on postcards, envelopes, and labels before loading them into the manual feeder.
•When printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 44).
•When papers overlap when printing using the manual feeder, open tray and remove the papers then try printing again.
2. Menu Overview and Basic Setup
42
Media and tray
2. Menu Overview and Basic Setup
43
Media and tray
6
Printing on special media
The table below shows the special media usable in each tray.
The paper setting in the machine and driver should match to print without a
paper mismatch error.
To change the paper setting set in the machine, from the Samsung Easy Printer
Manager select (Switch to advanced mode)> Device Settings.
Or if your machine supports a display screen, you can set it using the (Menu)
button on the control panel.
Then, set the paper type from the Printing Preferences window > Paper tab >
Paper Type (see "Opening printing preferences" on page 55).
For example, if you want to print on labels, select Labels for Paper Type.
To see for paper weights for each sheet, refer to "Print media specifications" on
page 106.
TypesTrayManual feeder
Plain●●
Thick●
Thin ●●
Bond●
Color ●●
Card Stock●
Labels●
Envelope●
Preprinted ●●
•When using special media, we recommend you feed one sheet at a time
(see "Print media specifications" on page 106).
Cotton●
Recycled●●
Archive●
(●: Included, Blank: Not available)
2. Menu Overview and Basic Setup
44
Media and tray
Envelope
Printing successfully on envelopes depends upon the quality of the envelopes.
To print an envelope, place it as shown in the following figure.
If envelopes are printed out with wrinkles, creases, or black bold lines, open the
rear cover and try printing again. Keep the rear cover opened during printing.
•When selecting envelopes, consider the following factors:
-Weight: should not exceed 90 g/m2 otherwise; jams may occur.
-Construction: should lie flat with less than 6 mm curl and should not
contain air.
•Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials.
•Do not use damaged or poorly made envelopes.
•Be sure the seam at both ends of the envelope extends all the way to the
corner of the envelope.
1 Acceptable
2 Unacceptable
•Envelopes with a peel-off adhesive strip or with more than one flap that
folds over to seal must use adhesives compatible with the machine’s fusing
temperature for 0.1 second about 170°C (338 °F). The extra flaps and strips
might cause wrinkling, creasing, or jams, and may even damage the fuser.
•For the best print quality, position margins no closer than 15 mm from the
edges of the envelope.
•Avoid printing over the area where the envelope’s seams meet.
-Condition: should not be wrinkled, nicked, nor damaged.
-Temperature: should resist the heat and pressure of the machine
during operation.
•Use only well-constructed envelopes with sharp and well-creased folds.
•Do not use stamped envelopes.
2. Menu Overview and Basic Setup
45
Media and tray
Labels
To avoid damaging the machine, use only labels designed for use in laser
printers.
•When selecting labels, consider the following factors:
-Adhesives: Should be stable at your machine’s fusing temperature.
Check your machine’s specifications to view the fusing temperature
(about 170°C (338°F)).
•Make sure that there is no exposed adhesive material between labels.
Exposed areas can cause labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause damage to machine
components.
•Do not run a sheet of labels through the machine more than once. The
adhesive backing is designed for only a single pass through the machine.
•Do not use labels that are separating from the backing sheet or are wrinkled,
bubbled, or otherwise damaged.
Card stock/ Custom-sized paper
-Arrangement: Only use labels with no exposed backing between them.
Labels can peel off sheets that have spaces between the labels, causing
serious jams.
-Curl: Must lie flat with no more than 13 mm of curl in any direction.
-Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.
•In the software application, set the margins to at least 6.4 mm (0.25 inches)
away from the edges of the material.
2. Menu Overview and Basic Setup
46
Media and tray
Preprinted paper
When loading preprinted paper, the printed side should be facing up with an
7
Setting the paper size and type
uncurled edge at the front. If you experience problems with paper feeding, turn
the paper around. Note that print quality is not guaranteed.
•Must be printed with heat-resistant ink that will not melt, vaporize, or
release hazardous emissions when subjected to the machine’s fusing
temperature for 0.1 second (about 170°C (338°F)).
•Preprinted paper ink must be non-flammable and should not adversely
affect machine rollers.
After loading paper in the paper tray, set the paper size and type.
The paper setting in the machine and driver should match to print without a
paper mismatch error.
To change the paper setting set in the machine, from the Samsung Easy Printer
Manager select (Switch to advanced mode)> Device Settings.
Or if your machine supports a display screen, you can set it using the (Menu)
button on the control panel.
Then, set the paper type from the Printing Preferences window > Paper tab >
Paper Type (see "Opening printing preferences" on page 55).
It may be necessary to press OK to navigate to lower-level menus for some
models.
•Before you load preprinted paper, verify that the ink on the paper is dry.
During the fusing process, wet ink can come off preprinted paper, reducing
print quality.
Select (Menu) button on the control panel.
1
Press System Setup > Paper Setup > Paper Size or Paper Type.
2
Select the tray and the option you want.
3
Press OK to save the selection.
4
2. Menu Overview and Basic Setup
47
Media and tray
Press (Stop/Clear) to return to ready mode.
5
If you want to use special-sized paper such as billing paper, select the Paper
8
Using the output support
tab > Size > Edit... and set Custom Paper Size Settings in the Printing
Preferences (see "Opening printing preferences" on page 55).
The surface of the output tray may become hot if you print a large number
of pages at once. Make sure that you do not touch the surface, and do not
allow children near it.
The printed pages stack on the output support, and the output support will help
the printed pages to align. The printer sends output to the output tray by
default.
2. Menu Overview and Basic Setup
48
Media and tray
9
Preparing originals
•Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than
216 x 356 mm (8.5 x 14 inches).
•Do not attempt to load the followings of paper, in order to prevent paper
jam, low print quality and machine damage.
-Carbon-paper or carbon-backed paper
-Coated paper
-Onion skin or thin paper
-Wrinkled or creased paper
-Curled or rolled paper
-Torn paper
•Remove all staples and paper clips before loading.
•Make sure any glue, ink, or correction fluid on the paper is completely dry
before loading.
10
Loading originals
You can use the scanner glass or the document feeder to load an original for
copying, scanning, and sending a fax.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 22).
On the scanner glass
Using the scanner glass, you can copy or scan originals. You can get the best
scan quality, especially for colored or gray-scaled images.Make sure that no
originals are in the document feeder. If an original is detected in the document
feeder, the machine gives it priority over the original on the scanner glass.
•Do not load originals that include different sizes or weights of paper.
•Do not load booklets, pamphlets, transparencies, or documents with other
unusual characteristics.
2. Menu Overview and Basic Setup
49
Media and tray
Lift and open the scanner lid.
1
Place the original face down on the scanner glass. Align it with the
2
registration guide at the top left corner of the glass.
Close the scanner lid.
3
•Leaving the scanner lid open while copying may affect copy quality and
toner consumption.
•Dust on the scanner glass may cause black spots on the printout. Always
keep it clean (see "Cleaning the machine" on page 81).
•If you are copying a page from a book or magazine, lift the scanner lid
until its hinges are caught by the stopper and then close the lid. If the
book or magazine is thicker than 30 mm, start copying with the scanner
lid open.
2. Menu Overview and Basic Setup
50
Media and tray
•Be careful not to break the scanner glass. You may get hurt.
•Do not put hands while closing the scanner lid. The scanner lid may fall
on your hands and get hurt.
•Do not look the light from inside of the scanner while copying or
scanning. It is harmful to eyes.
In the document feeder
Using the document feeder, you can load up to 40 sheets of paper (80 g/m2, 20
lbs bond) for one job.
Open the document feeder guide cover.
1
Flex or fan the edge of the paper stack to separate the pages before
2
loading originals.
Load the original face up into the document feeder input tray. Make sure
3
that the bottom of the original stack matches the paper size marked on
the document input tray.
2. Menu Overview and Basic Setup
51
Media and tray
Adjust the document feeder width guides to the paper size.
4
Dust on the document feeder glass may cause black lines on the printout.
Always keep the glass clean (see "Cleaning the machine" on page 81).
2. Menu Overview and Basic Setup
52
Basic printing
For special printing features, refer to the Advanced Guide (see "Using
advanced print features" on page 169).
11
Printing
If you are a Mac or Linux operating systems user, refer to the Advanced
Guide (see "Mac printing" on page 176 or "Linux printing" on page 178).
The following Printing Preferences window is for Notepad in Windows 7.
Open the document you want to print.
1
Select your machine from the Select Printer list.
3
Select Print from the File menu.
2
The basic print settings including the number of copies and print range
4
are selected within the Print window.
To take advantage of the advanced printing features, click Properties or
Preferences from the Print window (see "Opening printing preferences" on
page 55).
To start the print job, click OK or Print in the Print window.
5
2. Menu Overview and Basic Setup
53
Basic printing
12
Canceling a print job
If the print job is waiting in the print queue or print spooler, cancel the job as
follows:
•You can access this window by simply double-clicking the machine icon
() in the Windows task bar.
•You can also cancel the current job by pressing (Stop/Clear) on the
control panel.
2. Menu Overview and Basic Setup
54
Basic printing
13
Opening printing preferences
•The Printing Preferences window that appears in this user’s guide may
differ depending on the machine in use.
•When you select an option in Printing Preferences, you may see a
warning mark or . An mark means you can select that certain
option but it is not recommended, and an mark means you cannot
select that option due to the machine’s setting or environment.
Open the document you want to print.
1
Select Print from the file menu. The Print window appears.
2
Select your machine from the Select Printer.
3
The screenshot may differ depending on model.
Click Properties or Preferences.
4
You can check the machine’s current status pressing the Printer Status
button (see "Using Samsung Printer Status" on page 210).
2. Menu Overview and Basic Setup
55
Basic printing
Using a favorite setting
The Presets option, which is visible on each preferences tab except for the
Samsung tab, allows you to save the current preferences for future use.
To save a Presets item, follow these steps:
Select more options and click (Update), settings will be added to the
Presets you made. To use a saved setting, select it from the Presets dropdown list. The machine is now set to print according to the settings you
have selected.
To delete saved settings, select it from the Presets drop-down list and click
Change the settings as needed on each tab.
1
Enter a name for the item in the Presets input box.
2
Click (Add). When you save Presets, all current driver settings are
3
saved.
(Delete).
You can also restore the printer driver’s default settings by selecting
Default Preset from the Presets drop-down list.
14
Using help
Click the option you want to know on the Printing Preferences window and
press F1 on your keyboard.
2. Menu Overview and Basic Setup
56
Basic printing
15
Eco printing
The Eco function cuts toner consumption and paper usage. The Eco function
allows you to save print resources and lead you to eco-friendly printing.
If you press the Eco button from the control panel, Eco mode is enabled. The
default setting of Eco mode is Multiple Pages per Side (2) and Toner Save.
Setting Eco mode on the control panel
You can set the machine’s settings by using the Device Settings in
SamsungEasyPrinterManagerprogram.
•For Windows and Mac users, see "Device Settings" on page 209.
•For Linux users.
•Accessing menus may differ from model to model (see "Accessing the
menu" on page 33).
•It may be necessary to press OK to navigate to lower-level menus for
some models.
Select (Menu) > System Setup > Machine Setup > Eco Settings on
1
the control panel.
Select the option you want and press OK.
2
•Default Mode: Select this to turn on or off the Eco mode. (Toner
save/2-up)
-Off: Set the Eco mode off.
-On: Set the Eco mode on.
If you set the Eco mode on with a password from the SyncThru™ Web
Service (Settings tab > Machine Settings > System > Eco > Settings) or
SamsungEasyPrinterManager(Device Settings > Eco), the On force
message appears. You have to enter the password to change the Eco mode
status.
•Select Temp.: Follow the settings from Syncthru™ Web Service or
SamsungEasyPrinterManager. Before you select this item, you
must set the eco function in SyncThru™ Web Service (Settings tab >
Machine Settings > System > Eco > Settings) or SamsungEasy
PrinterManager(Device Settings > Eco).
-Default Eco: The machine is set to Default Eco mode.
-Custom Eco: Change any necessary values.
Press OK to save the selection.
3
2. Menu Overview and Basic Setup
57
Basic printing
Setting Eco mode on the driver
Open the Eco tab to set Eco mode. When you see the eco image (), that
means the Eco mode is currently enabled.
Eco options
•Printer Default: Follows the settings from the machine's control panel.
•None: Disables Eco mode.
•Eco Printing: Enables Eco mode. Activate the various Eco items you want to
use.
•Password: If the administrator fixed to enable the Eco mode, you have to
enter the password to change the status.
Result simulator
•The actual amount displayed is only an estimate as the actual amount may
differ depending on the operating system used, computing performance,
application software, connection method, media type [thickness], media
size, job complexity, etc.
Result Simulator shows the results of reduced emission of carbon dioxide, used
electricity, and the amount of saved paper in accordance with the settings you
selected.
•The results are calculated on the basis that the total number of printed
paper is one hundred without a blank page when the Eco mode is disabled.
•Refers to the calculation coefficient about CO2, energy, and paper from IEA,
the index of Ministry of Internal Affairs and Communication of Japan and
www.remanufacturing.org.uk. Each model has a different index.
•The power consumption in printing mode refers to the average printing
power consumption of this machine.
2. Menu Overview and Basic Setup
58
Basic copying
For special printing features, refer to the Advanced Guide (see "Copy menu"
on page 152).
16
Basic copy
If your machine has a (copy) button on the control panel, Press the
1
Place a single document face down on the document glass, or load the
2
documents face up into the document feeder (see "Loading originals" on
page 49).
If you want to customize the copy settings including Reduce/Enlarge,
3
Darkness, Contrast, Original Type, and more by using the control
panel buttons (see "Changing the settings for each copy" on page 59).
(copy) button.
17
Changing the settings for each copy
Your machine provides default settings for copying so that you can quickly and
easily make a copy.
•If you press the (Stop/Clear) button twice while setting the copy
options, all of the options you have set for the current copy job will be
canceled and returned to their default status. Or, they will automatically
return to their default status after the machine completes the copy in
progress.
•It may be necessary to press OK to navigate to lower-level menus for
some models.
Darkness
Enter the number of copies using the arrow or number keypad, if
4
necessary.
Press (Start).
5
If you need to cancel the copying job during the operation, press (Stop/
Clear) and the copying will stop.
If you have an original containing faint marking and dark images, you can adjust
the brightness to make a copy that is easier to read.
If your machine has a (copy) button on the control panel, Press the
1
2
(copy) button.
Select (Menu) > Copy Feature > Darkness on the control panel.
2. Menu Overview and Basic Setup
59
Basic copying
Select the option you want and press OK.
3
For example, the Light+5 being the lightest, and the Dark+5 being the
darkest.
Press (Stop/Clear) to return to ready mode.
4
Original
The original setting is used to improve the copy quality by selecting the
document for the current copy job.
If your machine has a (copy) button on the control panel, Press the
1
2
3
(copy) button.
Select (Menu) > Copy Feature > Original Type on the control panel.
Select the option you want and press OK.
•Text: Use for originals containing mostly text.
Reduced or enlarged copy
You can reduce or enlarge the size of a copied image from 25% to 400% from the
document feeder or scanner glass.
•This feature may not be available depending on model or optional goods
(see "Variety feature" on page 10).
•If the machine set to Eco mode, reduce and enlarge features are not
available.
To select from the predefined copy sizes
If your machine has a (copy) button on the control panel, Press the
1
2
(copy) button.
Select (Menu) > Copy Feature > Reduce/Enlarge on the control
panel.
•Text/Photo: Use for originals with mixed text and photographs.
If texts in the printout is blurry, select Text to get the clear texts.
•Photo: Use when the originals are photographs.
Press (Stop/Clear) to return to ready mode.
4
Select the option you want and press OK.
3
Press (Stop/Clear) to return to ready mode.
4
2. Menu Overview and Basic Setup
60
Basic copying
To scale the copy by directly entering the scale rate
If your machine has a (copy) button on the control panel, Press the
1
2
3
4
5
(copy) button.
Select (Menu) > Copy Feature > Reduce/Enlarge > Custom on the
control panel.
Enter the copy size you want using the numeric keypad.
Press OK to save the selection.
Press (Stop/Clear) to return to ready mode.
When you make a reduced copy, black lines may appear at the bottom of
your copy.
18
ID card copying
Your machine can print 2-sided originals on one sheet.
The machine prints one side of the original on the upper half of the paper and
the other side on the lower half without reducing the size of the original. This
feature is helpful for copying a small-sized item such as business card.
•The original must be placed on the scanner glass to use this feature.
•If the machine set to Eco mode, this feature is not available.
Depending on the model, the operating procedure may differ.
Press ID Copy on the control panel.
1
Place the front side of an original facing down on the scanner glass
2
where arrows indicate as shown. Then, close the scanner lid.
2. Menu Overview and Basic Setup
61
Basic copying
Place Front Side and Press [Start] appears on the display.
3
Press (Start).
4
Your machine begins scanning the front side and shows Place Back Side
and Press [Start].
Turn the original over and place it on the scanner glass where arrows
5
indicate as shown. Then, close the scanner lid.
•If you do not press the (Start) button, only the front side will be
copied.
•If the original is larger than the printable area, some portions may not be
printed.
Press (Start) button.
6
2. Menu Overview and Basic Setup
62
Basic scanning
For special scanning features, refer to the Advanced Guide (see "Scan
features" on page 182).
19
Basic Scanning
This is the normal and usual procedure for scanning originals.
This is a basic scanning method for USB-connected machine.
•It may be necessary to press OK to navigate to lower-level menus for
some models.
•If you want to scan using the network, refer to the Advanced Guide (see
"Scanning from network connected machine" on page 183).
Place a single document face down on the document glass, or load the
1
documents face up into the document feeder (see "Loading originals" on
page 49).
If you see Not Available message, check the port connection,or select
Enable Scan from Device Panel in SamsungEasyPrinterManager>
Switch to advanced mode>Scan to PC Settings.
Select the scan destination you want and press OK.
3
Default setting is My Documents.
•You can create and save the frequently used settings as a profile list. Also
you can add and delete the profile and save each profile to a different
path.
•To change the SamsungEasyPrinterManager>Switch to
advanced mode>Scan to PC Settings.
Select the option you want and press OK.
4
Scanning begins.
5
If your machine has a (scan) button on the control panel, Select
2
(scan) > Scan to PC on the control panel.
OR
Press Scan to on the control panel.
Scanned image is saved in computer’s C:\Users\users name\My Documents. The saved folder may differ, depending on your operating
system or the application you are using.
2. Menu Overview and Basic Setup
63
Basic faxing
•This function is not supported for SCX-465x/4021S/465xN/4321NS/
20
Preparing to fax
4621NS series (see "Control panel overview" on page 25).
•For special faxing features, refer to the Advanced Guide (see "Fax
features" on page 190).
Before you send or receive a fax, you need to connect the supplied line cord to
your telephone wall jack (see "Rear view" on page 24). Refer to the Quick
Installation Guide how to make a connection. The method of making a
telephone connection is different from one country to another.
•You cannot use this machine as a fax via the internet phone. For more
information ask your internet service provider.
21
•We recommend using traditional analog phone services (PSTN: Public
Switched Telephone Network) when connecting telephone lines to use
Sending a fax
a fax machine. If you use other Internet services (DSL, ISDN, VolP), you can
improve the connection quality by using the Micro-filter. The Micro-filter
eliminates unnecessary noise signals and improves connection quality or
Internet quality. Since the DSL Micro-filter is not provided with the
machine, contact your Internet service provider for use on DSL Microfilter.
When you place the originals, you can use either the document feeder or
the scanner glass. If the originals are placed on both the document feeder
and the scanner glass, the machine will read the originals on the document
feeder first, which has higher priority in scanning.
Place a single document face down on the document glass, or load the
1
documents face up into the document feeder (see "Loading originals" on
page 49).
1 Line port
2 Micro filter
3 DSL modem / Telephone line
(see "Rear view" on page 24).
Select (fax) on the control panel.
2
Adjust the resolution and the darkness to suit your fax needs (see
3
"Adjusting the document settings" on page 67).
2. Menu Overview and Basic Setup
64
Basic faxing
Enter the destination fax number (see "Keypad letters and numbers" on
4
page 166).
Press (Start) on the control panel. The machine starts to scan and
5
send the fax to the destinations.
•If you want to send a fax directly from your computer, use Samsung
Network PC Fax (see "Sending a fax in the computer" on page 191).
•When you want to cancel a fax job, press (Stop/Clear) before the
machine starts transmission.
•If you used the scanner glass, the machine shows the message asking to
place another page.
Sending a fax manually
Perform the following to send a fax using (On Hook Dial) on the control
panel.
If your machine is a handset model, you can send a fax using the handset
(see "Variety feature" on page 10).
Place a single document face down on the document glass, or load the
1
documents face up into the document feeder (see "Loading originals" on
page 49).
Select (fax) on the control panel.
2
Adjust the resolution and the darkness to suit your fax needs (see
3
"Adjusting the document settings" on page 67).
Press (On Hook Dial) on the control panel or lift the handset.
4
Enter a fax number using the number keypad on the control panel.
5
Press (Start) on the control panel when you hear a high-pitched fax
6
signal from the remote fax machine.
2. Menu Overview and Basic Setup
65
Basic faxing
Sending a fax to multiple destinations
You can use the multiple send feature, which allows you to send a fax to multiple
locations. Originals are automatically stored in memory and sent to a remote
station. After transmission, the originals are automatically erased from memory.
You canno t send faxes with this feature if you chosen super fine as an option
or if the fax is in color.
Place a single document face down on the document glass, or load the
1
documents face up into the document feeder (see "Loading originals" on
page 49).
Select (fax) on the control panel.
2
Adjust the resolution and the darkness to suit your fax needs (see
3
"Adjusting the document settings" on page 67).
To enter more fax numbers, press OK when Yes appears and repeat
7
steps 5 and 6.
•You can add up to 10 destinations.
•Once you have entered a group dial number, you cannot enter another
group dial number.
When you have finished entering fax numbers, select No at the Another
8
No.? prompt and press OK.
The machine begins sending the fax to the numbers you entered in the
order in which you entered them.
Multi send report is printed after sending faxes.
Select (Menu) > Fax Feature > Multi Send on the control panel.
4
Enter the number of the first receiving fax machine and press OK.
5
You can press speed dial numbers or select a group dial number using
the (Address Book) button.
Enter the second fax number and press OK.
6
The display asks you to enter another fax number to send the document.
2. Menu Overview and Basic Setup
66
Basic faxing
22
Receiving a fax
Your machine is preset to Fax mode at the factory. When you receive a fax, the
machine answers the call on a specified number of rings and automatically
receives the fax.
23
Adjusting the document settings
Before starting a fax, change the following settings according to your original’s
status to get the best quality.
It may be necessary to press OK to navigate to lower-level menus for some
models.
Select the option you want and press OK.
2
•Standard: Originals with normal sized characters.
•Fine: Originals containing small characters or thin lines or originals
printed using a dot-matrix printer.
•Super Fine: Originals containing extremely fine detail. Super Fine
mode is enabled only if the machine with which you are
communicating also supports the Super Fine resolution.
•For memory transmission, Super Fine mode is not available. The
resolution setting is automatically changed to Fine.
•When your machine is set to Super Fine resolution and the fax machine
with which you are communicating does not support Super Fine
resolution, the machine transmits using the highest resolution mode
supported by the other fax machine.
•Photo Fax: Originals containing shades of gray or photographs.
Resolution
The default document settings produce good results when using typical textbased originals. However, if you send originals that are of poor quality, or
contain photographs, you can adjust the resolution to produce a higher quality
fax.
Select (fax) > (Menu) > Fax Feature > Resolution on the control
1
panel.
•Color Fax: Original with colors.
•Memory transmission is not available in this mode.
•You can only send a color fax if the machine you are communicating with
supports color fax reception and you send the fax manually.
Press (Stop/Clear) to return to ready mode.
3
2. Menu Overview and Basic Setup
67
Basic faxing
Darkness
You can select the degree of darkness of the original document.
The darkness setting is applied to the current fax job. To change the default
setting (see "Fax menu" on page 155).
Select (fax) > (Menu) > Fax Feature > Darkness on the control
1
panel.
Select a darkness level you want.
2
Press (Stop/Clear) to return to ready mode.
3
2. Menu Overview and Basic Setup
68
3.Maintenance
This chapter provides information about purchasing supplies, accessories and maintenance parts available for your
machine.
•Ordering supplies and accessories70
•Available supplies71
•Available maintenance parts72
•Storing the toner cartridge73
•Redistributing toner75
•Replacing the toner cartridge77
•Monitoring the supplies life79
•Setting the toner low alert80
•Cleaning the machine81
•Tips for moving & storing your machine85
Ordering supplies and accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.
To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
3. Maintenance
70
Available supplies
When supplies reach the end of their life spans, you can order the followings of supplies for your machine:
Type
Average yield
a
Part name
Toner cartridge•Approx. 2,500 pages•MLT-D117S
•Approx. 3,000 pages
a. Declared yield value in accordance with ISO/IEC 19752. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size.
b. Region A: China, India, Nepal, Bangladesh
b
•SCX-D4725A
b
Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ.
When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine you are using. Otherwise, new toner
cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific
country conditions.
Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine
Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s
warranty.
3. Maintenance
71
Available maintenance parts
To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service
provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its
“Average yield”.
Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below. The purpose of which
is to maintain your machine in top working condition. The maintenance parts below should be replaced when the life span of each item has been met.
Parts
Transfer RollerApprox. 50,000 pages
Fuser UnitApprox. 50,000 pages
Pick-Up RollerApprox. 50,000 pages
Feed RollerApprox. 50,000 pages
ADF Feed Roller
ADF Rubber Pad
a. It will be affected by the operating system used, computing performance, application software, connecting method, media, media size and job complexity.
b. This feature may not be available depending on model or optional goods (see "Variety feature" on page 10).
b
b
Approx. 20,000 pages
Approx. 20,000 pages
Average yield
a
3. Maintenance
72
Storing the toner cartridge
Toner cartridges contain components that are sensitive to light, temperature
and humidity. Samsung suggests users follow these recommendations to
ensure optimal performance, highest quality, and longest life from your new
Samsung toner cartridge.
Store this cartridge in the same environment in which the printer will be used.
This should be in controlled temperature and humidity conditions. The toner
cartridge should remain in its original and unopened package until installation
– if original packaging is not available, cover the top opening of the cartridge
with paper and store in a dark cabinet.
Opening the cartridge package prior to use dramatically shortens its useful shelf
and operating life. Do not store on the floor. If the toner cartridge is removed
from the printer, follow the instructions below to store the toner cartridge
properly.
•Store the cartridge inside the protective bag from the original package.
•Store lying flat (not standing on end) with the same side facing up as if it
were installed in the machine.
•Do not store consumables in any of the following conditions:
-An environment where corrosive gases are present.
-An environment with salty air.
1
Handling instructions
•Do not touch the surface of the photoconductive drum in the cartridge.
•Do not expose the cartridge to unnecessary vibrations or shock.
•Never manually rotate the drum, especially in the reverse direction; this can
cause internal damage and toner spillage.
2
Toner cartridge usage
Samsung Electronics does not recommend or approve the use of non-Samsung
brand toner cartridges in your printer including generic, store brand, refilled, or
remanufactured toner cartridges.
-Temperature greater than 40°C (104°F).
-Humidity range less than 20% or greater than 80%.
-An environment with extreme changes in humidity or temperature.
-Direct sunlight or room light.
-Dusty places.
-A car for a long period of time.
Samsung’s printer warranty does not cover damage to the machine caused
by the use of a refilled, remanufactured, or non-Samsung brand toner
cartridges.
3. Maintenance
73
Storing the toner cartridge
3
Estimated cartridge life
Estimated cartridge life (the life of the toner cartridge yield) depends on the
amount of toner that print jobs require. The actual print yield may vary
depending on the print density of the pages you print on, operating
environment, percentage of image area, printing interval, media type and/or
media size. For example, if you print a lot of graphics, the consumption of the
toner is higher and you may need to change the cartridge more often.
3. Maintenance
74
Redistributing toner
When the toner cartridge is near the end of its life:
•White streaks or light printing occurs and/or density variation side to side.
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner.
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).
•To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
•Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
•Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
•If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
3. Maintenance
75
Redistributing toner
3. Maintenance
76
Replacing the toner cartridge
•Shake the toner cartridge thoroughly, it will increase the initial print quality.
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).
•To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
•Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
•Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
•If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
3. Maintenance
77
Replacing the toner cartridge
When a toner cartridge has reached the end of life, the machine will stop printing.
3. Maintenance
78
Monitoring the supplies life
If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if
necessary.
•It may be necessary to press OK to navigate to lower-level menus for some models.
Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel.
1
Select the option you want and press OK.
2
•Total: Displays the total number of pages printed.
•ADF Scan: Displays the number of pages printed by using the document feeder. Document feeder models only.
•Platen Scan: Displays the number of pages scanned by using scanner glass.
•Supplies Info.: Prints the supply information page.
Press (Stop/Clear) to return to ready mode.
3
3. Maintenance
79
Setting the toner low alert
If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not
this message or LED appears.
•It may be necessary to press OK to navigate to lower-level menus for some models.
Select (Menu) > System Setup > Maintenance > TonerLow Alert on the control panel.
1
Select the option you want.
2
Press OK to save the selection.
3
3. Maintenance
80
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing
condition and use your machine longer.
•Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
•If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.
4
Cleaning the outside or the display screen
Clean the machine cabinet or the display screen with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into
the machine.
3. Maintenance
81
Cleaning the machine
5
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.
•To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
•Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
•Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such
as benzene or thinner. Printing quality problems can occur and cause damage to the machine.
•Use a dry lint-free cloth to clean the machine.
•Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).
•When opening a scan unit, hold the document feeder and scan unit together.
3. Maintenance
82
Cleaning the machine
3. Maintenance
83
Cleaning the machine
6
Cleaning the scan unit
Keeping the scan unit clean helps ensure the best possible copies. We suggest
that you clean the scan unit at the start of each day and during the day as
needed.
•Turn the machine off and unplug the power cord. Wait for the machine
to cool down. If your machine has a power switch, turn the power switch
off before cleaning the machine.
•Illustrations on this user’s guide may differ from your machine
depending on its options or models. Check your machine type (see
"Front view" on page 22).
Slightly dampen a soft, lint-free cloth or paper towel with water.
1
Lift and open the scanner lid.
2
Wipe the surface of the scanner until it is clean and dry.
3
4
1
3
2
1 Scanner lid
2 Scanner glass
3 Document feeder glass
4 White bar
Close the scanner lid.
4
3. Maintenance
84
Tips for moving & storing your machine
•When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.
•When moving the machine, make sure at least two people are holding the machine securely.
3. Maintenance
85
4.Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
•Tips for avoiding paper jams87
•Clearing original document jams88
•Clearing paper jams93
•Understanding the status LED96
•Understanding display messages98
This chapter gives helpful information for what to do if you encounter an error. If your machine
has a display screen, check the message on the display screen first to solve the error.
If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting
chapter in the Advanced Guide (see "Troubleshooting" on page 215).
If you cannot find a solution in the User's Guide or the problem persists, call for service.
Tips for avoiding paper jams
By selecting the correct media s, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
•Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 39).
•Do not remove paper from the tray while your machine is printing.
•Flex, fan, and straighten paper before loading.
•Do not use creased, damp, or highly curled paper.
•Do not mix papers in a tray.
•Use only recommended print media (see "Print media specifications" on page 106).
4. Troubleshooting
87
Clearing original document jams
When an original document jams in the document feeder, a warning message appears on the display.
To avoid tearing the document, remove the jammed document slowly and carefully.
To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.
4. Troubleshooting
88
Clearing original document jams
1
Original paper jam in front of scanner
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).
•This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10).
4. Troubleshooting
89
Clearing original document jams
2
Original paper jam inside of scanner
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).
•This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10).
4. Troubleshooting
90
Clearing original document jams
4. Troubleshooting
91
Clearing original document jams
3
Original paper jam in exit area of scanner
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).
•This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10).
Remove any remaining pages from the document feeder.
1
Gently remove the jammed paper from the document feeder.
2
4. Troubleshooting
92
Clearing paper jams
To avoid tearing the paper, pull the jammed paper out slowly and gently.
4
In tray
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).
4. Troubleshooting
93
Clearing paper jams
5
Inside the machine
•The fuser area is hot. Take care when removing paper from the machine.
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).
4. Troubleshooting
94
Clearing paper jams
4. Troubleshooting
95
Understanding the status LED
The color of the LED indicates the machine's current status.
•Some LEDs may not be available depending on model or country (see "Control panel overview" on page 25).
•To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 98).
•You also can resolve the error with the guideline from the computers’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page
210 ).
•If the problem persists, call a service representative.
LEDStatusDescription
StatusOffThe machine is off-line.
GreenBlinkingWhen the backlight blinks, the machine is receiving or printing data.
On•The machine is on-line and can be used.
RedBlinking•A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When the problem
is cleared, the machine resumes.
•Small amount of toner is left in the cartridge. The estimated cartridge life
a
of toner is close. Prepare a new cartridge for
replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page
75).
On
•A toner cartridge has almost reached its estimated cartridge life
a
. It is recommended to replace the toner cartridge (see
"Replacing the toner cartridge" on page 77).
•The cover is opened. Close the cover.
•There is no paper in the tray when receiving or printing data. Load paper in the tray.
•The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on page 98).
•A paper jam has occurred (see "Clearing paper jams" on page 93).
4. Troubleshooting
96
Understanding the status LED
LEDStatusDescription
()
Power /
Wakeup
EcoGreenOnEco mode is on.
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages
may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is
on and the printer stops printing.
BlueOnThe machine is in power save mode.
OffThe machine is in ready mode or machine’s power is off.
The default setting of Eco mode is 2-up and toner save.
OffEco mode is off.
4. Troubleshooting
97
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning,
and correct the problem, if necessary.
•If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.
•When you call for service, provide the service representative with the contents of display message.
•Some messages may not appear on the display depending on the options or models.
•[error number] indicates the error number.
6
Paper Jam-related messages
MessageMeaningSuggested solutions
Document jam.
Remove jam
Jam or empty
Door open&close
Paper Jam
inside machine
The loaded original document has jammed in the document
feeder.
•Paper has jammed in the paper feed area.
•There is no paper in tray.
Paper has jammed in the inside machine.Clear the jam (see "Inside the machine" on page 94).
Clear the jam (see "Clearing original document jams" on page 88).
•Clear the jam (see "In tray" on page 93).
•Load paper in tray (see "Loading paper in the tray" on page 40).
4. Troubleshooting
98
Understanding display messages
7
Toner-related messages
MessageMeaningSuggested solutions
Install Toner
Cartridge
Not Compatible
Toner cartridge
Prepare new cartridgeSmall amount of toner is left in the indicated cartridge. The
A toner cartridge is not installed.Install a toner cartridge.
The toner cartridge you have installed is not for your machine.Install a Samsung-genuine toner cartridge, designed for your
estimated cartridge life of toner is close.
machine.
Prepare a new cartridge for a replacement. You may temporarily
increase the printing quality by redistributing the toner (see
"Redistributing toner" on page 75).
4. Troubleshooting
99
Understanding display messages
MessageMeaningSuggested solutions
Replace new cartridgeThe indicated toner cartridge has almost reached its estimated
cartridge life.
Estimated cartridge life means the expected or
estimated toner cartridge life, which indicates the
average capacity of print-outs and is designed pursuant
to ISO/IEC 19752 (see "Available supplies" on page 71).
The number of pages may be affected by operating
environment, percentage of image area, printing
interval, media, percentage of image area, and media
size. Some amount of toner may remain in the cartridge
even when replace new cartridge appears and the
machine stops printing.
•You can choose Stop or Continue as shown on the control panel.
If you select Stop, the printer stops printing and you cannot print
any more without changing the cartridge. If you select Continue,
the printer keeps printing but the printing quality cannot be
guaranteed.
•Replace the toner cartridge for the best print quality when this
message appears. Using a cartridge beyond this stage can result in
printing quality issues (see "Replacing the toner cartridge" on
page 77).
Samsung does not recommend using a non-genuine
Samsung toner cartridge such as refilled or remanufactured.
Samsung cannot guarantee a non-genuine Samsung toner
cartridge's quality. Service or repair required as a result of
using non-genuine Samsung toner cartridges will not be
covered under the machine warranty.
4. Troubleshooting
100
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