Samsung SCX-4521HS, SCX-4621NS, SCX-4521NS, SCX-4521FS, SCX-4821HN User Manual

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SCX-465x/465xN/4021S/4321NS/4621NS series SCX-465xF/4521FS/4521HS series SCX-465xFN/465xHN/4521NS/4821HN series

User’s Guide

BASIC

This guide provides information concerning installation, basic operation and troubleshooting on windows.

ADVANCED

This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments.

Some features may not be available depending on models or countries.

1. Introduction

3. Maintenance

Key benefits 5

Features by models 7

Useful to know 14

About this user’s guide 15

Safety information 16

Machine overview 21

Control panel overview 25

Turning on the machine 29

Installing the driver locally 30

Reinstalling the driver 31

2. Menu Overview and Basic Setup

Menu overview 33

Ordering supplies and accessories 70

Available supplies 71

Available maintenance parts 72

Storing the toner cartridge 73

Redistributing toner 75

Replacing the toner cartridge 77

Monitoring the supplies life 79

Setting the toner low alert 80

Cleaning the machine 81

Tips for moving & storing your machine 85

4. Troubleshooting

Tips for avoiding paper jams 87

Machine’s basic settings 36

Media and tray 38

Basic printing 53

Basic copying 59

Basic scanning 63

Basic faxing 64

Clearing original document jams 88

Clearing paper jams 93

Understanding the status LED 96

Understanding display messages 98

5. Appendix

Specifications 103

Regulatory information 113

1. Introduction

This chapter provides information you need to know before using the machine.

•Key benefits 5

• Features by models 7

• Useful to know 14

• About this user’s guide 15

• Safety information 16

• Machine overview 21

• Control panel overview 25

• Turning on the machine 29

• Installing the driver locally 30

• Reinstalling the driver 31

Key benefits

Environmentally friendly

• To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 57).

• To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 169).

• To save paper, you can print on both sides of the paper (double-sided printing) (Manual) (see "Using advanced print features" on page 169).

• To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.

• We recommend using recycled paper for saving energy.

Fast high resolution printing

• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.

• Fast, on-demand printing.

- up to 24 ppm (A4/Letter).

Convenience

• Easy Capture Manager allows you to easily edit and print whatever you

captured using the Print Screen key on the keyboard(see "Easy Capture Manager" on page 200).

• Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Printer Status" on page 210).

• Samsung Easy Document Creator is an application to help users compile and share large documents or other scanned or faxed information digitally. (see "Using Samsung Easy Document Creator" on page 206).

• AnyWeb Print helps you screen-capture, preview, scrap, and print the screen of Windows Internet Explorer more easily, than when you use the ordinary program (see "Samsung AnyWeb Print" on page 201).

• Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows.

• If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.

Key benefits

Wide range of functionality and application support

• Supports various paper sizes (see "Print media specifications" on page 106).

• Print watermark: You can customize your documents with words, such as “CONFIDENTIAL” (see "Using advanced print features" on page 169).

• Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 169).

• You can print in various operating systems (see "System requirements" on page 109).

• Your machine is equipped with a USB interface and/or a network interface.

Features by models

Some features and optional goods may not be available depending on model or country.

Operating System

(●: Included, Blank: Not available)

Operating System

SCX-465x series SCX-465xN series SCX-4021S series

SCX-4321NS series SCX-4621NS series

SCX-465xF series

SCX-4521FS series SCX-4521HS series SCX-465xFN series SCX-465xHN series SCX-4521NS series

SCX-4821HN series

Windows ● ●

Mac ● ●

Linux ● ●

Unix

Features by models

Software

SCX-465x series SCX-465xN series SCX-4021S series

SCX-4321NS series SCX-4621NS series

SCX-465xF series

SCX-4521FS series SCX-4521HS series SCX-465xFN series SCX-465xHN series SCX-4521NS series

SCX-4821HN series

SPL printer driver ● ●

PCL printer driver

PS printer driver

XPS printer driver ● ●

Direct Printing Utility

Samsung Easy Printer Manager Scan to PC settings ● ●

Fax to PC settings ●

Device Settings ● ●

Samsung Easy Document Creator ● ●

Samsung Printer Status ● ●

AnyWeb Print ● ●

Features by models

(●: Included, Blank: Not available)

SyncThru™ Web Service ●

(SCX-465xN/4321NS/4621NS

series only)

●

(SCX-465xFN/465xHN/4521NS/4821HN

series only)

SyncThru™ Web Admin Service ●

(SCX-465xN/4321NS/4621NS

series only)

●

(SCX-465xFN/465xHN/4521NS/4821HN

series only)

Easy Eco Driver ● ●

Fax Samsung Network PC Fax ●

Scan Twain scan driver ● ●

WIA scan driver ● ●

Software

SCX-465x series SCX-465xN series SCX-4021S series

SCX-4321NS series SCX-4621NS series

SCX-465xF series

SCX-4521FS series SCX-4521HS series SCX-465xFN series

SCX-465xHN series

SCX-4521NS series

SCX-4821HN series

Features by models

Variety feature

Features

SCX-465x series SCX-465xN series SCX-4021S series

SCX-4321NS series SCX-4621NS series

SCX-465xF series

SCX-4521FS series SCX-4521HS series SCX-465xFN series SCX-465xHN series SCX-4521NS series

SCX-4821HN series

Hi-Speed USB 2.0 ● ●

Network Interface Ethernet 10/100 Base TX wired LAN ●

(SCX-465xN/4321NS/4621NS series only)

●

(SCX-465xFN/465xHN/4521NS/4821HN

series only)

Eco printing(Control panel)

● ●

Duplex (2-sided) printing (Manual)

● ●

USB memory interface

Memory module

Mass Storage Device(HDD)

Duplex Automatic Document Feeder (DADF)

Automatic Document Feeder (ADF) ●

(SCX-465xN/4321NS/4621NS series only)

●

Features by models

Handset ●

(SCX-4655HN/4521HS series only)

(SCX-4521NS/4821HN series Chinese

model only)

Fax Multi-send ●

Delay send ●

Priority send ●

Duplex send

Secure receive ●

Duplex print

Send/ Receive forward - fax ●

Send/ Receive forward - email

Send/ Receive forward - server

Features

SCX-465x series SCX-465xN series SCX-4021S series

SCX-4321NS series SCX-4621NS series

SCX-465xF series

SCX-4521FS series SCX-4521HS series SCX-465xFN series

SCX-465xHN series

SCX-4521NS series

SCX-4821HN series

Features by models

Scan Scanning to email

Scanning to SMB server

Scanning to FTP server

Duplex scan

Scanning to WSD ● ●

Scan to PC ● ●

Features

SCX-465x series SCX-465xN series SCX-4021S series

SCX-4321NS series SCX-4621NS series

SCX-465xF series

SCX-4521FS series SCX-4521HS series SCX-465xFN series

SCX-465xHN series

SCX-4521NS series

SCX-4821HN series

Features by models

(●: Included, Blank: Not available)

Copy ID card copying ● ●

Reduced or enlarged copying ● ●

Collation ● ●

Poster

Clone

Book

2-up/4-up ● ●

Adjust background ● ●

Margin shift

Edge erase

Gray enhance

Duplex copy

a. Windows only.

Features

SCX-465x series SCX-465xN series SCX-4021S series

SCX-4321NS series SCX-4621NS series

SCX-465xF series

SCX-4521FS series SCX-4521HS series SCX-465xFN series

SCX-465xHN series

SCX-4521NS series

SCX-4821HN series

Useful to know

The machine does not print.

• Open the print queue list and remove the document from the list (see "Canceling a print job" on page 54).

• Remove the driver and install it again (see "Installing the driver locally" on page 30).

• Select your machine as your default machine in your Windows (see "Setting your machine as a default machine" on page 168).

Where can I purchase accessories or supplies?

• Inquire at a Samsung distributor or your retailer.

• Visit www.samsung.com/supplies. Select your country/region to view product service information.

The status LED flashes or remains constantly on.

• Turn the product off and on again.

• Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED" on page 96).

A paper jam has occurred.

• Open and close the front door. (see "Front view" on page 22).

• Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 93).

Printouts are blurry.

• The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 75).

• Replace the toner cartridge (see "Replacing the toner cartridge" on page 77).

Where can I download the machine’s driver?

• You can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.

About this user’s guide

This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.

• Do not discard this manual, and keep it for future reference.

• Read the safety information before using the machine.

• If you have a problem using the machine, refer to the troubleshooting chapter.

• Terms used in this user’s guide are explained in the glossary chapter.

• All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.

• The screenshots in this administrator’s guide may differ from your machine depending on the machine’s firmware/driver version.

• The procedures in this user’s guide are mainly based on Windows 7.

General icons

Icon Text Description

Gives users information to protect the machine from

Caution

Note

possible mechanical damage or malfunction.

Provides additional information or detailed specification of the machine function and feature.

Conventions

Some terms in this guide are used interchangeably, as below:

• Document is synonymous with original.

• Paper is synonymous with media, or print media.

• Machine refers to printer or MFP.

1. Introduction

Safety information

These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

Important safety symbols

Explanation of all icons and signs used in this chapter

Warning

Caution

Hazards or unsafe practices that may result in severe personal injury or death.

Hazards or unsafe practices that may result in minor personal injury or property damage.

Operating environment

Warning

Do not use if the power cord is damaged or if the electrical outlet is not grounded.

This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).

This could result in electric shock or fire.

• If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.

Do not attempt.

• The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.

This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord.

Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the plug with wet hands.

This could result in electric shock or fire.

1. Introduction

Safety information

Caution

During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet.

This could result in electric shock or fire.

Be careful, the paper output area is hot.

Burns could occur.

If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

Operating method

Caution

Do not forcefully pull the paper out during printing.

It can cause damage to the machine.

Be careful not to put your hand between the machine and paper tray.

You may get injured.

Be careful when replacing paper or removing jammed paper.

New paper has sharp edges and can cause painful cuts.

When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch.

If the plug does not easily enter the electrical outlet, do not attempt to force it in.

Call an electrician to change the electrical outlet, or this could result in electric shock.

Do not allow pets to chew on the AC power, telephone or PC interface cords.

This could result in electric shock or fire and/or injury to your pet.

Burns can occur.

When removing jammed paper, do not use tweezers or sharp metal objects.

It can damage the machine.

Do not allow too many papers to stack up in the paper output tray.

It can damage the machine.

1. Introduction

Safety information

Do not block or push objects into the ventilation opening.

This could result in elevated component temperatures which can cause damage or fire.

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This machine's power reception device is the power cord.

To switch off the power supply, remove the power cord from the electrical outlet.

Installation / Moving

Warning

Do not place the machine in an area with dust, humidity, or water leaks.

This could result in electric shock or fire.

Caution

Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight.

If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to lift the device safety.

Then lift the machine:

• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.

• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with 2 people.

• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or more people.

The machine could fall, causing injury or machine damage.

Choose a flat surface with enough space for ventilation to place the machine. Also consider the space required to open the cover and trays.

The place should be well-ventilated and be far from direct light, heat, and humidity.

When using the machine for a long period of time or printing a large number of pages in a non-ventilated space, it could pollute the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.

1. Introduction

Safety information

Do not place the machine on an unstable surface.

The machine could fall, causing injury or machine damage.

Maintenance / Checking

Use only No.26 AWG

Otherwise, it can cause damage to the machine.

Make sure you plug the power cord into a grounded electrical outlet.

Otherwise, this could result in electric shock or fire.

Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.

Otherwise, it can cause damage to the machine, and could result in electric shock or fire.

Do not put a cover over the machine or place it in an airtight location, such as a closet.

If the machine is not well-ventilated, this could result in fire.

Do not overload wall outlets and extension cords.

This can diminish performance, and could result in electric shock or fire.

The machine should be connected to

or larger, telephone line cord, if necessary.

Caution

Unplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine.

This could result in electric shock or fire.

When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine.

You could get injured.

Keep cleaning supplies away from children.

Children could get hurt.

Do not disassemble, repair or rebuild the machine by yourself.

It can damage the machine. Call a certified technician when the machine needs repairing.

the power level which is specified on the label.

If you are unsure and want to check the power level you are using, contact the electrical utility company.

a. AWG: American Wire Gauge

To clean and operate the machine, strictly follow the user's guide provided with the machine.

Otherwise, you could damage the machine.

1. Introduction

Safety information

Supply usage

Caution

Keep the power cable and the contact surface of the plug clean from dust or water.

Otherwise, this could result in electric shock or fire.

• Do not remove any covers or guards that are fastened with screws.

• Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock.

• The machine should only be repaired by a Samsung service technician.

When storing supplies such as toner cartridges, keep them away from children.

Toner dust can be dangerous if inhaled or ingested.

Using recycled supplies, such as toner, can cause damage to the machine.

In case of damage due to the use of recycled supplies, a service fee will be charged.

For supplies that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below.

• When disposing of the supplies, follow the instructions for disposal. Refer to the reseller for disposal instructions.

• Do not wash the supplies.

• For a waste toner bottle, do not reuse it after emptying the bottle.

If you do not follow the instructions above, it may cause machine malfunction and environmental pollution. The warranty does not cover damages caused by a user's carelessness.

Do not disassemble the toner cartridge.

Toner dust can be dangerous if inhaled or ingested.

Do not burn any of the supplies such as toner cartridge or fuser unit.

This could cause an explosion or uncontrollable fire.

When toner gets on your clothing, do not use hot water to wash it.

Hot water sets toner into fabric. Use cold water.

When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.

Toner dust can be dangerous if inhaled or ingested.

1. Introduction

Machine overview

Accessories

Power cord Quick installation guide

Software CD

Misc. accessories

a. The software CD contains the print drivers, user’s guide, and software applications. b. Handset model only (see "Features by models" on page 7). c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.

Handset

1. Introduction

Machine overview

Front view

• This illustration may differ from your machine depending on your model. There are various types of machine.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).

SCX-465x/4021S series

3 Handle 8 Scanner glass

4 Tray 9 Paper width guide on a manual feeder

5 Front cover 10 Toner cartridge

1 Scanner lid 6 Output support

2 Control panel 7 Output tray

1. Introduction

Machine overview

SCX-465xN/4321NS/4621NS/465xF/4521FS/ 4521HS/465xFN/465xHN/4521NS/4821HN series

1 2

1 Document feeder cover 11 Scanner lid

2 Document feeder guide

cover

Scanner glass

Document feeder output tray

4 Document feeder output

support

13 Paper width guide on a document

feeder

Document feeder input support

5 Control panel 15 Document feeder input tray

Handle

Tray

Handset

17 Paper width guide on a manual

feeder

8 Front cover 18 Toner cartridge

9 Output support

13 14

10 Output tray

a. Handset model only (see "Features by models" on page 7).

1. Introduction

Machine overview

Rear view

• This illustration may differ from your machine depending on your model. There are various types of machine.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).

SCX-465x/4021S series

SCX-465xN/4321NS/4621NS/465xF/4521FS/ 4521HS/465xFN/465xHN/4521NS/4821HN series

1 USB port 2 Power receptacle

1USB port

Network port

Extension telephone socket (EXT.)

Telephone line socket (LINE)

5Power receptacle

a. SCX-465xN/4321NS/4621NS/465xFN/465xHN/4521NS/4821HN series b. SCX-465xF/4521FS/4521HS/465xFN/465xHN/4521NS/4821HN series

1. Introduction

Control panel overview

• This control panel may differ from your machine depending on its model. There are various types of control panels.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).

SCX-465x/465xN/4021S/4321NS/4621NS series

Eco

Darkness

Print Screen

Turn into Eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page 57).

Adjust the brightness level to make a copy for easier reading, when the original contains faint markings and dark images.

Press this button and the display will Print Screen? on the display screen. If you want to print only the active screen, select the Active. If you want to print the whole screen, select Full.

• Print Screen can only be used in the Windows and Mac operating systems.

• You can only use this function with USBconnected machine.

• When printing the active window/whole monitor screen using the print screen button, the machine may use more toner depending on what is being printed.

• You can only use this function if the machine’s Samsung Easy Printer Manager

program is installed. If you are a Mac OS user, you need to enable Screen Print Settings from the Samsung Easy Printer Manager to

use the Print Screen feature.

3 Scan to Sends scanned data (see "Basic Scanning" on page 63).

1. Introduction

Control panel overview

ID Copy

Allows y ou to copy both s ides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page 61).

SCX-465xF/4521FS/4521HS/465xFN/465xHN/ 4521NS/4821HN series

Power/ Wakeup

Display screen

8 Left/

Right Arrows

9 OK Confirms the selection on the screen.

Back

Start

Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds.

Shows the current status and displays prompts during an operation.

Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 33).

Scrolls through the options available in the selected menu and increases or decreases values.

Sends you back to the upper menu level.

Starts a job.

Stop/ Clear

Status LED

Stops an operations at any time.

Indicates the status of your machine (see "Understanding the status LED" on page 96).

Eco

Turn into Eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page 57).

1. Introduction

Control panel overview

Darkness

Print Screen

Adjust the brightness level to make a copy for easier reading, when the original contains faint markings and dark images.

Press this button and the display will Print Screen? on the display screen. If you want to print only the active screen, select the Active. If you want to print the whole screen, select Full.

• Print Screen can only be used in the Windows and Mac operating systems.

• You can only use this function with USBconnected machine.

• When printing the active window/whole monitor screen using the print screen button, the machine may use more toner depending on what is being printed.

• You can only use this function if the machine’s Samsung Easy Printer Manager

program is installed. If you are a Mac OS user, you need to enable Screen Print Settings from the Samsung Easy Printer Manager to use the Print Screen feature.

Power/ Wakeup

Fax

Copy

Scan

9 Left/

Right Arrows

10 OK Confirms the selection on the screen.

Back

Start

Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds.

Switches to Fax mode.

Switches to Copy mode.

Switches to Scan mode.

Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 33).

Scrolls through the options available in the selected menu and increases or decreases values.

Sends you back to the upper menu level.

Starts a job.

ID Copy

Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page 61).

Stop/ Clear

Status LED

Stops an operations at any time.

Indicates the status of your machine (see "Understanding the status LED" on page 96).

1. Introduction

Control panel overview

Numeric keypad

Dials a number or enters alphanumeric characters (see "Keypad letters and numbers" on page 166).

Adjusting the control panel

On Hook Dial

Redial/ Pause

Address Book

Display screen

When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker phone (see "Receiving manually in Tel mode" on page 195).

Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause(-) into a fax number in edit mode (see "Redialing the fax number" on page 190).

Allows you to store frequently used fax numbers or search for stored fax numbers.

Shows the current status and displays prompts during an operation.

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).

1. Introduction

Turning on the machine

Connect the machine to the electricity supply first.

Turn the switch on if the machine has a power switch.

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).

Power is turned on automatically.

SCX-465x/4021S/465xN/4321NS/4621NS series press (Power/

Wakeup) button on the control panel.

If you want to turn the power off, press and hold (Power/Wakeup)

button for about 3 seconds.

1. Introduction

Installing the driver locally

A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 139).

• If you are a Mac or Linux operating systems user, refer to the "Installation for Mac" on page 130 or "Installation for Linux" on page 132.

• The installation window in this User’s Guide may differ depending on the machine and interface in use.

• Selecting Custom Installation allows you to choose which programs to install.

• Only use a USB cable no longer than 3 meters (118 inches).

Windows

X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.

Review and accept the installation agreements in the installation

window. Then, click Next.

Select USB connection on the Printer Connection Type screen. Then,

click Next.

Follow the instructions in the installation window.

Make sure that the machine is connected to your computer and

powered on.

If the “Found New Hardware Wizard” appears during the installation procedure, click Cancel to close the window.

Insert the supplied software CD into your CD-ROM drive.

If the installation window does not appear, click Start > All programs > Accessories > Run.

1. Introduction

Reinstalling the driver

If the printer driver does not work properly, follow the steps below to reinstall the driver.

Windows

From the Start menu, select Programs or All Programs > Samsung

Printers > Uninstall Samsung Printer Software.

Follow the instructions in the installation window.

Insert the software CD into your CD-ROM drive and install the driver

again (see "Installing the driver locally" on page 30).

1. Introduction

2. Menu Overview and Basic Setup

This chapter provides information about the overall menu structure and the basic setup options.

• Menu overview 33

• Machine’s basic settings 36

• Media and tray 38

• Basic printing 53

• Basic copying 59

• Basic scanning 63

• Basic faxing 64

Menu overview

The control panel provides access to various menus to setup the machine or use the machine’s functions.

• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.

• Some menu names may differ from your machine depending on its options or the models.

• The menus are described in the Advanced Guide (see "Useful Setting Menus" on page 150).

Accessing the menu

Select the Fax, Copy, or Scan button on the control panel depending on

the feature to be used.

Select (Menu) until the menu you want appears on the bottom line

of the display and press OK.

Press the arrows until the needed menu item appears and press OK.

If the setting item has sub menus, repeat step 3.

Press OK to save the selection.

Press (Stop/Clear) to return to the ready mode.

2. Menu Overview and Basic Setup

Menu overview

Fax Feature

Fax Setup

Copy Feature

Darkness

Normal

Dark+1- Dark+5

Light+5- Light+1

Resolution

Standard

Fine

Super Fine

Photo Fax

Color Fax

Original Size

Multi Send

Delay Send

Priority Send

Send Fax

Forward to Fax

Rcv. Forward

Forward to Fax

Forward to PC

Forward&Print

Secure Receive

Off

Add Page

Cancel Job

Sending

Redial Times

Redial Term

Prefix Dial

ECM Mode

Fax Confirm

Image TCR

Dial Mode

Receiving

Receive Mode

Ring To Answer

Stamp RCV Name

RCV Start Code

Auto Reduction

Discard Size

Change Default

Resolution

Darkness

Original Size

Auto Report

Off

Manual TX/RX

Off

Original Size

Reduce/Enlarge

Darkness

Normal

Dark+1- Dark+5

Light+5- Light+1

Original Type

Text

Text/Photo

Photo

Adjust Bkgd.

Off

Auto

Enhance Lev.1

Enhance Lev.2

Erase Lev.1-Erase Lev.4

Layout

Normal

2-Up

4-Up

ID Copy

Junk Fax Setup

DRPD Mode

a. SCX-465xF/4521FS/4521HS/465xFN/465xHN/4521NS/4821HN series only. b. This option may not be available depending on your country.

2. Menu Overview and Basic Setup

Menu overview

Copy setup System Setup

Change Default

Original Size

Copies

Copy Collation

Reduce/Enlarge

Darkness

Original Type

Adjust Bkgd

Machine Setup

Machine ID

Fax Number

Date & Time

Clock Mode

Language

Power Save

Auto Power Off

Wakeup Event

System Timeout

Job Timeout

Altitude Adj.

Auto Continue

Paper Substit.

Toner Save

Eco Settings

Networkc(Continue)

Paper Setup

Paper Size

Paper Type

Margin

Sound/Volume

Schedule Jobs

Junk Fax

Network Conf.

Usage Counter

Fax Options

Key Sound

TCP/IP(IPv4)

DHCP

BOOTP

Static

TCP/IP(IPv6)

IPv6 Activate

Maintenance

Alarm Sound

Speaker

Ringer

Report

Configuration

CLR Empty Msg.

Supplies Life

Serial Number

TonerLow Alert

Supplies Info.

Address Book

Fax Confirm

Fax Sent

Fax Received

DHCPv6 Config

Ethernet Speed

Automatic

10Mbps Half

10Mbps Full

100Mbps Half

100Mbps Full

Clear Setting

Network Conf.

Protocol Mgr.

a. SCX-465xF/4521FS/4521HS/465xFN/465xHN/4521NS/4821HN series only. b. SCX-465x/465xN/4021S/4321NS/4621NS series only. c. SCX-465xN/4321NS/4621NS/465xFN/465xHN/4521NS/4821HN series only. d. This option only appears when small amount of toner is left in the cartridge.

2. Menu Overview and Basic Setup

Machine’s basic settings

After installation is complete, you may want to set the machine's default settings.

To change the machine’s default settings, follow these steps:

It may be necessary to press OK to navigate to lower-level menus for some models.

Select (Menu) button on the control panel.

Press System Setup > Machine Setup.

Select the option you want, then press OK.

• Language: change the language that is displayed on the control

panel.

• Date & Time: When you set the time and date, they are used in delay

fax and delay print. They are printed on reports. If, however, they are not correct, you need to change it for the correct time being.

Enter the correct time and date using arrows or numeric keypad (see "Keypad letters and numbers" on page 166).

• Month = 01 to 12

• Day = 01 to 31

• Year = requires four digits

• Hour = 01 to 12

• Minute = 00 to 59

• Clock Mode: You can set your machine to display the current time using either a 12-hour or 24-hour format.

SCX-465xF/4521FS/4521HS/465xFN/465xHN/4521NS/4821HN series only.

• Toner Save: Toner save mode allows your machine to use less toner on each page. Activating this mode extends the life of the toner cartridge beyond what one would experience in the normal mode, but it reduces print quality.

SCX-465xF/4521FS/4521HS/465xFN/465xHN/4521NS/4821HN series only.

When PC-printing, you can also turn on or off toner save mode in the printer properties.

• Power Save: When you are not using the machine for a while, use this feature to save power.

2. Menu Overview and Basic Setup

Machine’s basic settings

• When you press the power/Wakeup button, start printing, or a fax is received, the product will wake up from the power saving mode.

• Press (Menu) > System Setup > MachineSetup>Wakeup Event

>Button Press >On on the control panel. When you press any button

except power button, the machine wake up from the power save mode.

• Altitude Adjust: Print quality is affected by atmospheric pressure,

which atmospheric pressure is determined by the height of the machine above sea level. Before you set the altitude value, determine the altitude where you are(see "Altitude adjustment" on

page 165).

Select the option you want, then press OK.

Press OK to save the selection.

Press (Stop/Clear) to return to ready mode.

Refer to below links to set other settings useful for using the machine.

• See "Entering various characters" on page 166.

• See "Keypad letters and numbers" on page 166.

• See "Setting the paper size and type" on page 47.

2. Menu Overview and Basic Setup

Media and tray

This chapter provides information on how to load print media into your machine.

Selecting print media

You can print on a variety of print media, such as plain paper, envelopes, labels, and transparencies. Always use print media that meet the guidelines for use with your machine.

Guidelines for select the print media

Print media that does not meet the guidelines outlined in this user’s guide may cause the following problems:

• Poor print quality

• Increased paper jams

• Brightness: Some print media are whiter than others and produce sharper, more vibrant images.

• Surface smoothness: The smoothness of the print media affects how crisp the printing looks on the paper.

• Some print media may meet all of the guidelines in this user’s guide and still not produce satisfactory results. This may be the result of the sheets characteristics, improper handling, unacceptable temperature and humidity levels, or other variables over which cannot be controlled.

• Before purchasing large quantities of print media, ensure that it meets the requirements specified in this user’s guide.

• Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements.

• The amount of paper put into the tray may differ according to media type used (see "Print media specifications" on page 106).

• Premature wear on the machine.

Properties, such as weight, composition, grain, and moisture content, are important factors that affect the machine’s performance and the output quality. When you choose print materials, consider the following:

• The type, size, and weight of the print media for your machine are described in print media specifications (see "Print media specifications" on page 106).

• Desired outcome: The print media you choose should be appropriate for your project.

• Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.

• Using flammable print media can cause a fire.

• Use designated print media (see "Print media specifications" on page

106).

2. Menu Overview and Basic Setup

Media and tray

The use of flammable media or foreign materials left in the printer may lead to overheating of the unit and, in rare cases may cause a fire.

The amount of paper put into the tray may differ according to media type used (see "Print media specifications" on page 106).

Tray overview

To change the size, you need to adjust the paper guides.

1 Paper width guide 2 Tray 3 Paper Length guide

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).

If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper.

2. Menu Overview and Basic Setup

Media and tray

Loading paper in the tray

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).

Open the tray. Then, adjust the tray size to the media size you are loading

(see "Tray overview" on page 39).

Flex or fan the edge of the paper stack to separate the pages before

loading papers.

Place the paper with the side you want to print facing up.

2. Menu Overview and Basic Setup

Media and tray

• Do not push the paper guide too far causing the media to warp.

• Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled.

• If you do not adjust the paper guide, it may cause paper jams.

Squeeze the paper guide and slide it to the edge of the paper stack

without causing it to bend.

When you print a document, set the paper type and size for the tray (see

"Setting the paper size and type" on page 47).

2. Menu Overview and Basic Setup

Media and tray

Loading in manual feeder

The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 106).

Tips on using the manual feeder

• Load only one type, size and weight of print media at time in the manual feeder.

• To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.

• Print media should be loaded face up with the top edge going into the manual feeder first and be placed in the center of the tray.

• To ensure printing quality and to prevent paper jams, only load the available paper (see "Print media specifications" on page 106).

• Flatten any curl on postcards, envelopes, and labels before loading them into the manual feeder.

• When printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 44).

• When papers overlap when printing using the manual feeder, open tray and remove the papers then try printing again.

2. Menu Overview and Basic Setup

Media and tray

2. Menu Overview and Basic Setup

Media and tray

Printing on special media

The table below shows the special media usable in each tray.

The paper setting in the machine and driver should match to print without a paper mismatch error.

To change the paper setting set in the machine, from the Samsung Easy Printer

Manager select (Switch to advanced mode)> Device Settings.

Or if your machine supports a display screen, you can set it using the (Menu)

button on the control panel.

Then, set the paper type from the Printing Preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 55).

For example, if you want to print on labels, select Labels for Paper Type.

To see for paper weights for each sheet, refer to "Print media specifications" on page 106.

Types Tray Manual feeder

Plain ●●

Thick ●

Thin ●●

Bond ●

Color ●●

Card Stock ●

Labels ●

Envelope ●

Preprinted ●●

• When using special media, we recommend you feed one sheet at a time (see "Print media specifications" on page 106).

Cotton ●

Recycled ●●

Archive ●

(●: Included, Blank: Not available)

2. Menu Overview and Basic Setup

Media and tray

Envelope

Printing successfully on envelopes depends upon the quality of the envelopes.

To print an envelope, place it as shown in the following figure.

If envelopes are printed out with wrinkles, creases, or black bold lines, open the rear cover and try printing again. Keep the rear cover opened during printing.

• When selecting envelopes, consider the following factors:

- Weight: should not exceed 90 g/m2 otherwise; jams may occur.

- Construction: should lie flat with less than 6 mm curl and should not contain air.

• Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials.

• Do not use damaged or poorly made envelopes.

• Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope.

1 Acceptable 2 Unacceptable

• Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the machine’s fusing temperature for 0.1 second about 170°C (338 °F). The extra flaps and strips might cause wrinkling, creasing, or jams, and may even damage the fuser.

• For the best print quality, position margins no closer than 15 mm from the edges of the envelope.

• Avoid printing over the area where the envelope’s seams meet.

- Condition: should not be wrinkled, nicked, nor damaged.

- Temperature: should resist the heat and pressure of the machine during operation.

• Use only well-constructed envelopes with sharp and well-creased folds.

• Do not use stamped envelopes.

2. Menu Overview and Basic Setup

Media and tray

Labels

To avoid damaging the machine, use only labels designed for use in laser printers.

• When selecting labels, consider the following factors:

- Adhesives: Should be stable at your machine’s fusing temperature. Check your machine’s specifications to view the fusing temperature (about 170°C (338°F)).

• Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components.

• Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine.

• Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.

Card stock/ Custom-sized paper

- Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.

- Curl: Must lie flat with no more than 13 mm of curl in any direction.

- Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.

• In the software application, set the margins to at least 6.4 mm (0.25 inches) away from the edges of the material.

2. Menu Overview and Basic Setup

Media and tray

Preprinted paper

When loading preprinted paper, the printed side should be facing up with an

Setting the paper size and type

uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed.

• Must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the machine’s fusing temperature for 0.1 second (about 170°C (338°F)).

• Preprinted paper ink must be non-flammable and should not adversely affect machine rollers.

After loading paper in the paper tray, set the paper size and type.

The paper setting in the machine and driver should match to print without a paper mismatch error.

To change the paper setting set in the machine, from the Samsung Easy Printer

Manager select (Switch to advanced mode)> Device Settings.

Or if your machine supports a display screen, you can set it using the (Menu)

button on the control panel.

Then, set the paper type from the Printing Preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 55).

It may be necessary to press OK to navigate to lower-level menus for some models.

• Before you load preprinted paper, verify that the ink on the paper is dry. During the fusing process, wet ink can come off preprinted paper, reducing print quality.

Select (Menu) button on the control panel.

Press System Setup > Paper Setup > Paper Size or Paper Type.

Select the tray and the option you want.

Press OK to save the selection.

2. Menu Overview and Basic Setup

Media and tray

Press (Stop/Clear) to return to ready mode.

If you want to use special-sized paper such as billing paper, select the Paper

Using the output support

tab > Size > Edit... and set Custom Paper Size Settings in the Printing Preferences (see "Opening printing preferences" on page 55).

The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it.

The printed pages stack on the output support, and the output support will help the printed pages to align. The printer sends output to the output tray by default.

2. Menu Overview and Basic Setup

Media and tray

Preparing originals

• Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches).

• Do not attempt to load the followings of paper, in order to prevent paper jam, low print quality and machine damage.

- Carbon-paper or carbon-backed paper

- Coated paper

- Onion skin or thin paper

- Wrinkled or creased paper

- Curled or rolled paper

- Torn paper

• Remove all staples and paper clips before loading.

• Make sure any glue, ink, or correction fluid on the paper is completely dry before loading.

Loading originals

You can use the scanner glass or the document feeder to load an original for copying, scanning, and sending a fax.

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).

On the scanner glass

Using the scanner glass, you can copy or scan originals. You can get the best scan quality, especially for colored or gray-scaled images.Make sure that no

originals are in the document feeder. If an original is detected in the document feeder, the machine gives it priority over the original on the scanner glass.

• Do not load originals that include different sizes or weights of paper.

• Do not load booklets, pamphlets, transparencies, or documents with other unusual characteristics.

2. Menu Overview and Basic Setup

Media and tray

Lift and open the scanner lid.

Place the original face down on the scanner glass. Align it with the

registration guide at the top left corner of the glass.

Close the scanner lid.

• Leaving the scanner lid open while copying may affect copy quality and toner consumption.

• Dust on the scanner glass may cause black spots on the printout. Always keep it clean (see "Cleaning the machine" on page 81).

• If you are copying a page from a book or magazine, lift the scanner lid until its hinges are caught by the stopper and then close the lid. If the book or magazine is thicker than 30 mm, start copying with the scanner lid open.

2. Menu Overview and Basic Setup

Media and tray

• Be careful not to break the scanner glass. You may get hurt.

• Do not put hands while closing the scanner lid. The scanner lid may fall on your hands and get hurt.

• Do not look the light from inside of the scanner while copying or scanning. It is harmful to eyes.

In the document feeder

Using the document feeder, you can load up to 40 sheets of paper (80 g/m2, 20 lbs bond) for one job.

Open the document feeder guide cover.

Flex or fan the edge of the paper stack to separate the pages before

loading originals.

Load the original face up into the document feeder input tray. Make sure

that the bottom of the original stack matches the paper size marked on the document input tray.

2. Menu Overview and Basic Setup

Media and tray

Adjust the document feeder width guides to the paper size.

Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the machine" on page 81).

2. Menu Overview and Basic Setup

Basic printing

For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 169).

Printing

If you are a Mac or Linux operating systems user, refer to the Advanced Guide (see "Mac printing" on page 176 or "Linux printing" on page 178).

The following Printing Preferences window is for Notepad in Windows 7.

Open the document you want to print.

Select your machine from the Select Printer list.

Select Print from the File menu.

The basic print settings including the number of copies and print range

are selected within the Print window.

To take advantage of the advanced printing features, click Properties or Preferences from the Print window (see "Opening printing preferences" on page 55).

To start the print job, click OK or Print in the Print window.

2. Menu Overview and Basic Setup

Basic printing

Canceling a print job

If the print job is waiting in the print queue or print spooler, cancel the job as follows:

• You can access this window by simply double-clicking the machine icon

( ) in the Windows task bar.

• You can also cancel the current job by pressing (Stop/Clear) on the

control panel.

2. Menu Overview and Basic Setup

Basic printing

Opening printing preferences

• The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use.

• When you select an option in Printing Preferences, you may see a

warning mark or . An mark means you can select that certain

option but it is not recommended, and an mark means you cannot

select that option due to the machine’s setting or environment.

Open the document you want to print.

Select Print from the file menu. The Print window appears.

Select your machine from the Select Printer.

The screenshot may differ depending on model.

Click Properties or Preferences.

You can check the machine’s current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 210).

2. Menu Overview and Basic Setup

Basic printing

Using a favorite setting

The Presets option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use.

To save a Presets item, follow these steps:

Select more options and click (Update), settings will be added to the Presets you made. To use a saved setting, select it from the Presets dropdown list. The machine is now set to print according to the settings you have selected.

To delete saved settings, select it from the Presets drop-down list and click

Change the settings as needed on each tab.

Enter a name for the item in the Presets input box.

Click (Add). When you save Presets, all current driver settings are

saved.

(Delete).

You can also restore the printer driver’s default settings by selecting Default Preset from the Presets drop-down list.

Using help

Click the option you want to know on the Printing Preferences window and press F1 on your keyboard.

2. Menu Overview and Basic Setup

Basic printing

Eco printing

The Eco function cuts toner consumption and paper usage. The Eco function allows you to save print resources and lead you to eco-friendly printing.

If you press the Eco button from the control panel, Eco mode is enabled. The default setting of Eco mode is Multiple Pages per Side (2) and Toner Save.

Setting Eco mode on the control panel

You can set the machine’s settings by using the Device Settings in

SamsungEasyPrinterManagerprogram.

• For Windows and Mac users, see "Device Settings" on page 209.

•For Linux users.

• Accessing menus may differ from model to model (see "Accessing the menu" on page 33).

• It may be necessary to press OK to navigate to lower-level menus for some models.

Select (Menu) > System Setup > Machine Setup > Eco Settings on

the control panel.

Select the option you want and press OK.

• Default Mode: Select this to turn on or off the Eco mode. (Toner save/2-up)

- Off: Set the Eco mode off.

- On: Set the Eco mode on.

If you set the Eco mode on with a password from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco > Settings) or

SamsungEasyPrinterManager(Device Settings > Eco), the On force message appears. You have to enter the password to change the Eco mode status.

• Select Temp.: Follow the settings from Syncthru™ Web Service or SamsungEasyPrinterManager. Before you select this item, you

must set the eco function in SyncThru™ Web Service (Settings tab >

Machine Settings > System > Eco > Settings) or SamsungEasy PrinterManager(Device Settings > Eco).

- Default Eco: The machine is set to Default Eco mode.

- Custom Eco: Change any necessary values.

Press OK to save the selection.

2. Menu Overview and Basic Setup

Basic printing

Setting Eco mode on the driver

Open the Eco tab to set Eco mode. When you see the eco image ( ), that means the Eco mode is currently enabled.

Eco options

• Printer Default: Follows the settings from the machine's control panel.

• None: Disables Eco mode.

• Eco Printing: Enables Eco mode. Activate the various Eco items you want to use.

• Password: If the administrator fixed to enable the Eco mode, you have to enter the password to change the status.

Result simulator

• The actual amount displayed is only an estimate as the actual amount may differ depending on the operating system used, computing performance, application software, connection method, media type [thickness], media size, job complexity, etc.

Result Simulator shows the results of reduced emission of carbon dioxide, used electricity, and the amount of saved paper in accordance with the settings you selected.

• The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the Eco mode is disabled.

• Refers to the calculation coefficient about CO2, energy, and paper from IEA, the index of Ministry of Internal Affairs and Communication of Japan and www.remanufacturing.org.uk. Each model has a different index.

• The power consumption in printing mode refers to the average printing power consumption of this machine.

2. Menu Overview and Basic Setup

Basic copying

For special printing features, refer to the Advanced Guide (see "Copy menu" on page 152).

Basic copy

If your machine has a (copy) button on the control panel, Press the

Place a single document face down on the document glass, or load the

documents face up into the document feeder (see "Loading originals" on page 49).

If you want to customize the copy settings including Reduce/Enlarge,

Darkness, Contrast, Original Type, and more by using the control

panel buttons (see "Changing the settings for each copy" on page 59).

(copy) button.

Changing the settings for each copy

Your machine provides default settings for copying so that you can quickly and easily make a copy.

• If you press the (Stop/Clear) button twice while setting the copy options, all of the options you have set for the current copy job will be canceled and returned to their default status. Or, they will automatically return to their default status after the machine completes the copy in progress.

• It may be necessary to press OK to navigate to lower-level menus for some models.

Darkness

Enter the number of copies using the arrow or number keypad, if

necessary.

Press (Start).

If you need to cancel the copying job during the operation, press (Stop/

Clear) and the copying will stop.

If you have an original containing faint marking and dark images, you can adjust the brightness to make a copy that is easier to read.

If your machine has a (copy) button on the control panel, Press the

(copy) button.

Select (Menu) > Copy Feature > Darkness on the control panel.

2. Menu Overview and Basic Setup

Basic copying

Select the option you want and press OK.

For example, the Light+5 being the lightest, and the Dark+5 being the darkest.

Press (Stop/Clear) to return to ready mode.

Original

The original setting is used to improve the copy quality by selecting the document for the current copy job.

If your machine has a (copy) button on the control panel, Press the

2 3

(copy) button.

Select (Menu) > Copy Feature > Original Type on the control panel.

Select the option you want and press OK.

• Text: Use for originals containing mostly text.

Reduced or enlarged copy

You can reduce or enlarge the size of a copied image from 25% to 400% from the document feeder or scanner glass.

• This feature may not be available depending on model or optional goods (see "Variety feature" on page 10).

• If the machine set to Eco mode, reduce and enlarge features are not available.

To select from the predefined copy sizes

If your machine has a (copy) button on the control panel, Press the

(copy) button.

Select (Menu) > Copy Feature > Reduce/Enlarge on the control panel.

• Text/Photo: Use for originals with mixed text and photographs.

If texts in the printout is blurry, select Text to get the clear texts.

• Photo: Use when the originals are photographs.

Press (Stop/Clear) to return to ready mode.

Select the option you want and press OK.

Press (Stop/Clear) to return to ready mode.

2. Menu Overview and Basic Setup

Basic copying

To scale the copy by directly entering the scale rate

If your machine has a (copy) button on the control panel, Press the

3 4 5

(copy) button.

Select (Menu) > Copy Feature > Reduce/Enlarge > Custom on the control panel.

Enter the copy size you want using the numeric keypad.

Press OK to save the selection.

Press (Stop/Clear) to return to ready mode.

When you make a reduced copy, black lines may appear at the bottom of your copy.

ID card copying

Your machine can print 2-sided originals on one sheet.

The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original. This feature is helpful for copying a small-sized item such as business card.

• The original must be placed on the scanner glass to use this feature.

• If the machine set to Eco mode, this feature is not available.

Depending on the model, the operating procedure may differ.

Press ID Copy on the control panel.

Place the front side of an original facing down on the scanner glass

where arrows indicate as shown. Then, close the scanner lid.

2. Menu Overview and Basic Setup

Basic copying

Place Front Side and Press [Start] appears on the display.

Press (Start).

Your machine begins scanning the front side and shows Place Back Side and Press [Start].

Turn the original over and place it on the scanner glass where arrows

indicate as shown. Then, close the scanner lid.

• If you do not press the (Start) button, only the front side will be copied.

• If the original is larger than the printable area, some portions may not be printed.

Press (Start) button.

2. Menu Overview and Basic Setup

Basic scanning

For special scanning features, refer to the Advanced Guide (see "Scan features" on page 182).

Basic Scanning

This is the normal and usual procedure for scanning originals.

This is a basic scanning method for USB-connected machine.

• It may be necessary to press OK to navigate to lower-level menus for some models.

• If you want to scan using the network, refer to the Advanced Guide (see "Scanning from network connected machine" on page 183).

Place a single document face down on the document glass, or load the

documents face up into the document feeder (see "Loading originals" on page 49).

If you see Not Available message, check the port connection,or select Enable Scan from Device Panel in SamsungEasyPrinterManager>

Switch to advanced mode>Scan to PC Settings.

Select the scan destination you want and press OK.

Default setting is My Documents.

• You can create and save the frequently used settings as a profile list. Also you can add and delete the profile and save each profile to a different path.

•To change the SamsungEasyPrinterManager> Switch to

advanced mode>Scan to PC Settings.

Select the option you want and press OK.

Scanning begins.

If your machine has a (scan) button on the control panel, Select

(scan) > Scan to PC on the control panel.

Press Scan to on the control panel.

Scanned image is saved in computer’s C:\Users\users name\My Documents. The saved folder may differ, depending on your operating system or the application you are using.

2. Menu Overview and Basic Setup

Basic faxing

• This function is not supported for SCX-465x/4021S/465xN/4321NS/

Preparing to fax

4621NS series (see "Control panel overview" on page 25).

• For special faxing features, refer to the Advanced Guide (see "Fax features" on page 190).

Before you send or receive a fax, you need to connect the supplied line cord to your telephone wall jack (see "Rear view" on page 24). Refer to the Quick Installation Guide how to make a connection. The method of making a telephone connection is different from one country to another.

• You cannot use this machine as a fax via the internet phone. For more information ask your internet service provider.

• We recommend using traditional analog phone services (PSTN: Public Switched Telephone Network) when connecting telephone lines to use

Sending a fax

a fax machine. If you use other Internet services (DSL, ISDN, VolP), you can improve the connection quality by using the Micro-filter. The Micro-filter eliminates unnecessary noise signals and improves connection quality or Internet quality. Since the DSL Micro-filter is not provided with the machine, contact your Internet service provider for use on DSL Microfilter.

When you place the originals, you can use either the document feeder or the scanner glass. If the originals are placed on both the document feeder and the scanner glass, the machine will read the originals on the document feeder first, which has higher priority in scanning.

Place a single document face down on the document glass, or load the

documents face up into the document feeder (see "Loading originals" on page 49).

1 Line port 2 Micro filter 3 DSL modem / Telephone line

(see "Rear view" on page 24).

Select (fax) on the control panel.

Adjust the resolution and the darkness to suit your fax needs (see

"Adjusting the document settings" on page 67).

2. Menu Overview and Basic Setup

Basic faxing

Enter the destination fax number (see "Keypad letters and numbers" on

page 166).

Press (Start) on the control panel. The machine starts to scan and

send the fax to the destinations.

• If you want to send a fax directly from your computer, use Samsung

Network PC Fax (see "Sending a fax in the computer" on page 191).

• When you want to cancel a fax job, press (Stop/Clear) before the machine starts transmission.

• If you used the scanner glass, the machine shows the message asking to place another page.

Sending a fax manually

Perform the following to send a fax using (On Hook Dial) on the control

panel.

If your machine is a handset model, you can send a fax using the handset (see "Variety feature" on page 10).

Place a single document face down on the document glass, or load the

documents face up into the document feeder (see "Loading originals" on page 49).

Select (fax) on the control panel.

Adjust the resolution and the darkness to suit your fax needs (see

"Adjusting the document settings" on page 67).

Press (On Hook Dial) on the control panel or lift the handset.

Enter a fax number using the number keypad on the control panel.

Press (Start) on the control panel when you hear a high-pitched fax

signal from the remote fax machine.

2. Menu Overview and Basic Setup

Basic faxing

Sending a fax to multiple destinations

You can use the multiple send feature, which allows you to send a fax to multiple locations. Originals are automatically stored in memory and sent to a remote station. After transmission, the originals are automatically erased from memory.

You canno t send faxes with this feature if you chosen super fine as an option or if the fax is in color.

Place a single document face down on the document glass, or load the

documents face up into the document feeder (see "Loading originals" on page 49).

Select (fax) on the control panel.

Adjust the resolution and the darkness to suit your fax needs (see

"Adjusting the document settings" on page 67).

To enter more fax numbers, press OK when Yes appears and repeat

steps 5 and 6.

• You can add up to 10 destinations.

• Once you have entered a group dial number, you cannot enter another group dial number.

When you have finished entering fax numbers, select No at the Another

No.? prompt and press OK.

The machine begins sending the fax to the numbers you entered in the order in which you entered them.

Multi send report is printed after sending faxes.

Select (Menu) > Fax Feature > Multi Send on the control panel.

Enter the number of the first receiving fax machine and press OK.

You can press speed dial numbers or select a group dial number using

the (Address Book) button.

Enter the second fax number and press OK.

The display asks you to enter another fax number to send the document.

2. Menu Overview and Basic Setup

Basic faxing

Receiving a fax

Your machine is preset to Fax mode at the factory. When you receive a fax, the machine answers the call on a specified number of rings and automatically receives the fax.

Adjusting the document settings

Before starting a fax, change the following settings according to your original’s status to get the best quality.

It may be necessary to press OK to navigate to lower-level menus for some models.

Select the option you want and press OK.

• Standard: Originals with normal sized characters.

• Fine: Originals containing small characters or thin lines or originals

printed using a dot-matrix printer.

• Super Fine: Originals containing extremely fine detail. Super Fine

mode is enabled only if the machine with which you are communicating also supports the Super Fine resolution.

• For memory transmission, Super Fine mode is not available. The

resolution setting is automatically changed to Fine.

• When your machine is set to Super Fine resolution and the fax machine

with which you are communicating does not support Super Fine

resolution, the machine transmits using the highest resolution mode supported by the other fax machine.

• Photo Fax: Originals containing shades of gray or photographs.

Resolution

The default document settings produce good results when using typical textbased originals. However, if you send originals that are of poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax.

Select (fax) > (Menu) > Fax Feature > Resolution on the control

panel.

• Color Fax: Original with colors.

• Memory transmission is not available in this mode.

• You can only send a color fax if the machine you are communicating with supports color fax reception and you send the fax manually.

Press (Stop/Clear) to return to ready mode.

2. Menu Overview and Basic Setup

Basic faxing

Darkness

You can select the degree of darkness of the original document.

The darkness setting is applied to the current fax job. To change the default setting (see "Fax menu" on page 155).

Select (fax) > (Menu) > Fax Feature > Darkness on the control

panel.

Select a darkness level you want.

Press (Stop/Clear) to return to ready mode.

2. Menu Overview and Basic Setup

3. Maintenance

This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.

• Ordering supplies and accessories 70

• Available supplies 71

• Available maintenance parts 72

• Storing the toner cartridge 73

• Redistributing toner 75

• Replacing the toner cartridge 77

• Monitoring the supplies life 79

• Setting the toner low alert 80

• Cleaning the machine 81

• Tips for moving & storing your machine 85

Ordering supplies and accessories

Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.

To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.

3. Maintenance

Available supplies

When supplies reach the end of their life spans, you can order the followings of supplies for your machine:

Type

Average yield

Part name

Toner cartridge • Approx. 2,500 pages • MLT-D117S

• Approx. 3,000 pages

a. Declared yield value in accordance with ISO/IEC 19752. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size. b. Region A: China, India, Nepal, Bangladesh

• SCX-D4725A

Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ.

When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine you are using. Otherwise, new toner cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific country conditions.

Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.

3. Maintenance

Available maintenance parts

To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”.

Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below. The purpose of which is to maintain your machine in top working condition. The maintenance parts below should be replaced when the life span of each item has been met.

Parts

Transfer Roller Approx. 50,000 pages

Fuser Unit Approx. 50,000 pages

Pick-Up Roller Approx. 50,000 pages

Feed Roller Approx. 50,000 pages

ADF Feed Roller

ADF Rubber Pad

a. It will be affected by the operating system used, computing performance, application software, connecting method, media, media size and job complexity. b. This feature may not be available depending on model or optional goods (see "Variety feature" on page 10).

Approx. 20,000 pages

Average yield

3. Maintenance

Storing the toner cartridge

Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge.

Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions. The toner cartridge should remain in its original and unopened package until installation – if original packaging is not available, cover the top opening of the cartridge with paper and store in a dark cabinet.

Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life. Do not store on the floor. If the toner cartridge is removed from the printer, follow the instructions below to store the toner cartridge properly.

• Store the cartridge inside the protective bag from the original package.

• Store lying flat (not standing on end) with the same side facing up as if it were installed in the machine.

• Do not store consumables in any of the following conditions:

- An environment where corrosive gases are present.

- An environment with salty air.

Handling instructions

• Do not touch the surface of the photoconductive drum in the cartridge.

• Do not expose the cartridge to unnecessary vibrations or shock.

• Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage.

Toner cartridge usage

Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges.

- Temperature greater than 40°C (104°F).

- Humidity range less than 20% or greater than 80%.

- An environment with extreme changes in humidity or temperature.

- Direct sunlight or room light.

- Dusty places.

- A car for a long period of time.

Samsung’s printer warranty does not cover damage to the machine caused by the use of a refilled, remanufactured, or non-Samsung brand toner cartridges.

3. Maintenance

Storing the toner cartridge

Estimated cartridge life

Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size. For example, if you print a lot of graphics, the consumption of the toner is higher and you may need to change the cartridge more often.

3. Maintenance

Redistributing toner

When the toner cartridge is near the end of its life:

• White streaks or light printing occurs and/or density variation side to side.

If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.

• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

3. Maintenance

Redistributing toner

3. Maintenance

Replacing the toner cartridge

• Shake the toner cartridge thoroughly, it will increase the initial print quality.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.

• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

3. Maintenance

Replacing the toner cartridge

When a toner cartridge has reached the end of life, the machine will stop printing.

3. Maintenance

Monitoring the supplies life

If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary.

• It may be necessary to press OK to navigate to lower-level menus for some models.

Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel.

Select the option you want and press OK.

• Total: Displays the total number of pages printed.

• ADF Scan: Displays the number of pages printed by using the document feeder. Document feeder models only.

• Platen Scan: Displays the number of pages scanned by using scanner glass.

• Supplies Info.: Prints the supply information page.

Press (Stop/Clear) to return to ready mode.

3. Maintenance

Setting the toner low alert

If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears.

• It may be necessary to press OK to navigate to lower-level menus for some models.

Select (Menu) > System Setup > Maintenance > TonerLow Alert on the control panel.

Select the option you want.

Press OK to save the selection.

3. Maintenance

Cleaning the machine

If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer.

• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.

• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum cleaner, toner blows in the air and might be harmful to you.

Cleaning the outside or the display screen

Clean the machine cabinet or the display screen with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.

3. Maintenance

Cleaning the machine

Cleaning the inside

During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems.

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

• Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the machine.

• Use a dry lint-free cloth to clean the machine.

• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).

• When opening a scan unit, hold the document feeder and scan unit together.

3. Maintenance

Cleaning the machine

3. Maintenance

Cleaning the machine

Cleaning the scan unit

Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed.

• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).

Slightly dampen a soft, lint-free cloth or paper towel with water.

Lift and open the scanner lid.

Wipe the surface of the scanner until it is clean and dry.

1 Scanner lid 2 Scanner glass 3 Document feeder glass 4 White bar

Close the scanner lid.

3. Maintenance

Tips for moving & storing your machine

• When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality.

• When moving the machine, make sure at least two people are holding the machine securely.

3. Maintenance

4. Troubleshooting

This chapter gives helpful information for what to do if you encounter an error.

• Tips for avoiding paper jams 87

• Clearing original document jams 88

• Clearing paper jams 93

• Understanding the status LED 96

• Understanding display messages 98

This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.

If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced Guide (see "Troubleshooting" on page 215).

If you cannot find a solution in the User's Guide or the problem persists, call for service.

Tips for avoiding paper jams

By selecting the correct media s, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:

• Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 39).

• Do not remove paper from the tray while your machine is printing.

• Flex, fan, and straighten paper before loading.

• Do not use creased, damp, or highly curled paper.

• Do not mix papers in a tray.

• Use only recommended print media (see "Print media specifications" on page 106).

4. Troubleshooting

Clearing original document jams

When an original document jams in the document feeder, a warning message appears on the display.

To avoid tearing the document, remove the jammed document slowly and carefully.

To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.

4. Troubleshooting

Clearing original document jams

Original paper jam in front of scanner

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).

• This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10).

4. Troubleshooting

Clearing original document jams

Original paper jam inside of scanner

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).

• This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10).

4. Troubleshooting

Clearing original document jams

4. Troubleshooting

Clearing original document jams

Original paper jam in exit area of scanner

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).

• This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10).

Remove any remaining pages from the document feeder.

Gently remove the jammed paper from the document feeder.

4. Troubleshooting

Clearing paper jams

To avoid tearing the paper, pull the jammed paper out slowly and gently.

In tray

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).

4. Troubleshooting

Clearing paper jams

Inside the machine

• The fuser area is hot. Take care when removing paper from the machine.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).

4. Troubleshooting

Clearing paper jams

4. Troubleshooting

Understanding the status LED

The color of the LED indicates the machine's current status.

• Some LEDs may not be available depending on model or country (see "Control panel overview" on page 25).

• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 98).

• You also can resolve the error with the guideline from the computers’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page 210 ).

• If the problem persists, call a service representative.

LED Status Description

Status Off The machine is off-line.

Green Blinking When the backlight blinks, the machine is receiving or printing data.

On • The machine is on-line and can be used.

Red Blinking • A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When the problem

is cleared, the machine resumes.

• Small amount of toner is left in the cartridge. The estimated cartridge life

of toner is close. Prepare a new cartridge for

replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page

75).

• A toner cartridge has almost reached its estimated cartridge life

. It is recommended to replace the toner cartridge (see

"Replacing the toner cartridge" on page 77).

• The cover is opened. Close the cover.

• There is no paper in the tray when receiving or printing data. Load paper in the tray.

• The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on page 98).

• A paper jam has occurred (see "Clearing paper jams" on page 93).

4. Troubleshooting

Understanding the status LED

LED Status Description

() Power / Wakeup

Eco Green On Eco mode is on.

a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages

may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing.

Blue On The machine is in power save mode.

Off The machine is in ready mode or machine’s power is off.

The default setting of Eco mode is 2-up and toner save.

Off Eco mode is off.

4. Troubleshooting

Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.

• If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.

• When you call for service, provide the service representative with the contents of display message.

• Some messages may not appear on the display depending on the options or models.

• [error number] indicates the error number.

Paper Jam-related messages

Message Meaning Suggested solutions

Document jam.

Remove jam

Jam or empty

Door open&close

Paper Jam

inside machine

The loaded original document has jammed in the document feeder.

• Paper has jammed in the paper feed area.

• There is no paper in tray.

Paper has jammed in the inside machine. Clear the jam (see "Inside the machine" on page 94).

Clear the jam (see "Clearing original document jams" on page 88).

• Clear the jam (see "In tray" on page 93).

• Load paper in tray (see "Loading paper in the tray" on page 40).

4. Troubleshooting

Understanding display messages

Toner-related messages

Message Meaning Suggested solutions

Install Toner

Cartridge

Not Compatible

Toner cartridge

Prepare new cartridge Small amount of toner is left in the indicated cartridge. The

A toner cartridge is not installed. Install a toner cartridge.

The toner cartridge you have installed is not for your machine. Install a Samsung-genuine toner cartridge, designed for your

estimated cartridge life of toner is close.

machine.

Prepare a new cartridge for a replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 75).

4. Troubleshooting

Understanding display messages

Message Meaning Suggested solutions

Replace new cartridge The indicated toner cartridge has almost reached its estimated

cartridge life.

Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752 (see "Available supplies" on page 71). The number of pages may be affected by operating environment, percentage of image area, printing interval, media, percentage of image area, and media size. Some amount of toner may remain in the cartridge even when replace new cartridge appears and the machine stops printing.

• You can choose Stop or Continue as shown on the control panel. If you select Stop, the printer stops printing and you cannot print any more without changing the cartridge. If you select Continue, the printer keeps printing but the printing quality cannot be guaranteed.

• Replace the toner cartridge for the best print quality when this message appears. Using a cartridge beyond this stage can result in printing quality issues (see "Replacing the toner cartridge" on page 77).

Samsung does not recommend using a non-genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee a non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty.

4. Troubleshooting

100

Samsung SCX-4521HS, SCX-4621NS, SCX-4521NS, SCX-4521FS, SCX-4821HN User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

BASIC

1. Introduction

Key benefits

Features by models

Useful to know

About this user’s guide

Safety information

Machine overview

Control panel overview

Turning on the machine

Installing the driver locally

Reinstalling the driver

2. Menu Overview and Basic Setup

Menu overview

Machine’s basic settings

Media and tray

Basic printing

Basic copying

Basic scanning

Basic faxing

3. Maintenance

Ordering supplies and accessories

Available supplies

Available maintenance parts

Storing the toner cartridge

Redistributing toner

Replacing the toner cartridge

Monitoring the supplies life

Setting the toner low alert

Cleaning the machine

Tips for moving & storing your machine

4. Troubleshooting

Tips for avoiding paper jams

Clearing original document jams

Clearing paper jams

Understanding the status LED

Understanding display messages