This guide provides information concerning installation, basic operation and
troubleshooting on windows
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Introduction
Key benefits
Features by models
Useful to know
About this user’s guide
Safety information
Machine overview
Control panel overview
Turning on the machine
Installing the driver locally
Reinstalling the driver
Menu overview and basic setup
Menu overview
Changing the display language
Media and tray
Basic printing
Basic copying
Basic scanning
Basic faxing
Maintenance
Ordering supplies and accessories
Available supplies
Available maintenance parts
Redistributing toner
Replacing the toner cartridge
Monitoring the supplies life
Setting the toner low alert
Cleaning the machine
Troubleshooting
Tips for avoiding paper jams
Clearing original document jams
Clearing paper jams
Understanding the status LED
Understanding display messages
Appendix
Specifications
Regulatory information
Copyright
1.Introduction
This chapter provides information you need to know before using the
machine.
•Key benefits4
•Features by models6
•Useful to know7
•About this user’s guide8
•Safety information9
•Machine overview15
•Control panel overview19
•Turning on the machine21
•Installing the driver locally22
•Reinstalling the driver23
Key benefits
Environmentally friendly
• To save toner and paper, this machine supports Eco feature.
• To save paper, you can print multiple pages on one single sheet of
paper (see Advanced Guide).
• To save paper, you can print on both sides of the paper (doublesided printing) (see Advanced Guide).
• To save electricity, this machine automatically conserves electricity
by substantially reducing power consumption when not in use.
Fast high resolution printing
Convenience
• Easy Capture Manager allows you to easily edit and print whatever
you captured using the Print Screen key on the keyboardG(see
Advanced Guide).
• Printing Status (or Smart Panel) is a program that monitors and
informs you of the machine’s status and allows you to customize the
machine’s settings (see Advanced Guide).
• AnyWeb Print helps you screen-capture, preview, scrap, and print
the screen of Windows Internet Explorer more easily, than when you
use the ordinary program (see Advanced Guide).
• Smart Update allows you to check for the latest SW and install the
latest version during the printer driver installation process. This is
available only for Windows.
• You can print with a resolution of up to 1,200 x 1,200 dpi effective
output.
• Fast, on-demand printing.
SCX-472x Series:
- For single-side printing, 28 ppm (A4) or 29 ppm (Letter).
- For duplex printing, 14 ppm (A4) or 15 ppm (Letter).
Key benefits
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 95).
• Print watermark: You can customize your documents with words, such as “Confidential” (see Advanced Guide).
• Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then
be taped together to form a poster (see Advanced Guide).
• You can print in various operating systems (see "System requirements" on page 98).
• Your machine is equipped with a USB interface and/or a network interface.
Features by models
Some features and optional goods may not be available depending on model or country.
FeaturesSCX-472xFD SeriesSCX-472xFH SeriesSCX-4729FW Series
Print, Copy, Scan, Fax
Hi-Speed USB 2.0
Network Interface Ethernet 10/100 Base TX wired LAN
Network Interface 802.11b/g/n wireless LAN
IPv6
Eco printing
Duplex (2-sided) printing
Samsung Easy Printer Manager
SyncThru™ Web Service
Automatic Document Feeder (ADF)
Handset
( : Included, : Optional, Blank: Not available)
Useful to know
Where can I download the machine’s driver?
• Visit www.samsung.com/printer to download the latest
machine’s driver, and install it on your system.
Where can I purchase accessories or supplies?
• Inquire at a Samsung distributor or your retailer.
• Visit www.samsung.com/supplies. Select your country/
region to view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual
and troubleshoot accordingly (see "Understanding the
status LED" on page 85).
A paper jam has occurred.
• Open and close the front door.
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing
paper jams" on page 80).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge.
• Try a different print resolution setting.
• Replace the toner cartridge.
The machine does not print.
• Open the print queue list and remove the document from
the list (see "Canceling a print job" on page 47).
• Remove the driver and install it again (see "Installing the
driver locally" on page 22).
• Select your machine as your default machine in your
Windows.
About this user’s guide
1. Introduction
8
This user's guide provides information for your basic understanding
of the machine as well as detailed steps to explain machine usage.
•Read the safety information before using the machine.
•If you have a problem using the machine, refer to the
troubleshooting chapter.
•Terms used in this user’s guide are explained in the glossary
chapter.
•All illustrations in this user’s guide may differ from your machine
depending on its options or model you purchased.
•The screenshots in this administrator’s guide may differ from
your machine depending on the machine’s firmware/driver
version.
•The procedures in this user’s guide are mainly based on Windows
7.
2
General icons
IconTextDescription
Gives users information to protect the
Caution
Note
machine from possible mechanical damage
or malfunction.
Provides additional information or detailed
specification of the machine function and
feature.
1
Conventions
Some terms in this guide are used interchangeably, as below:
•Document is synonymous with original.
•Paper is synonymous with media, or print media.
•Machine refers to printer or MFP.
Safety information
1. Introduction
9
These warnings and precautions are included to prevent injury to
you and others, and to prevent any potential damage to your
machine. Be sure to read and understand all of these instructions
before using the machine. After reading this section, keep it in a safe
place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
Warning
Caution
Do not attempt.
Hazards or unsafe practices that may result in
severe personal injury or death.
Hazards or unsafe practices that may result in
minor personal injury or property damage.
4
Warning
Operating environment
Do not use if the power cord is damaged or if the
electrical outlet is not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water,
small metal or heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke,
makes strange noises, or generates an odd odor,
immediately turn off the power switch and unplug the
machine.
• The user should be able to access the power outlet in
case of emergencies that might require the user to pull
the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by
a heavy object could result in electric shock or fire.
Safety information
1. Introduction
10
Do not remove the plug by pulling on the cord; do not
handle the plug with wet hands.
This could result in electric shock or fire.
Caution
During an electrical storm or for a period of nonoperation, remove the power plug from the electrical
outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet
appears damaged, unplug the machine from all
interface connections and request assistance from
qualified service personnel.
Otherwise, this could result in electric shock or fire.
5
Caution
Do not allow pets to chew on the AC power, telephone
or PC interface cords.
This could result in electric shock or fire and/or injury to
your pet.
If the machine does not operate properly after these
instructions have been followed, unplug the machine
from all interface connections and request assistance
from qualified service personnel.
Otherwise, this could result in electric shock or fire.
Operating method
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
If the plug does not easily enter the electrical outlet, do
not attempt to force it in.
Call an electrician to change the electrical outlet, or this
could result in electric shock.
Be careful not to put your hand between the machine
and paper tray.
You may get injured.
Safety information
Do not block or push objects into the ventilation
opening.
This could result in elevated component temperatures
which can cause damage or fire.
Be care when replacing paper or removing jammed
paper.
New paper has sharp edges and can cause painful cuts.
6
Warning
1. Introduction
Installation / Moving
Do not place the machine in an area with dust, humidity,
or water leaks.
11
When printing large quantities, the bottom part of the
paper output area may get hot. Do not allow children to
touch.
Burns can occur.
When removing jammed paper, do not use tweezers or
sharp metal objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper
output tray.
It can damage the machine.
This machine's power rception device is the power cord.
To switch off the power supply, remove the power cord
from the electrical outlet.
This could result in electric shock or fire.
Caution
Before moving the machine, turn the power off and
disconnect all cords.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with
1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18
lbs), lift with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift
with 4 or more people.
The machine could fall, causing injury or machine
damage.
Safety information
1. Introduction
12
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine
damage.
The machine should be connected to
the power level which is specified on the label.
If you are unsure and want to check the power level you
are using, contact the electrical utility company.
a
Use only No.26 AWG
necessary.
Otherwise, it can cause damage to the machine.
Do not put a cover over the machine or place it in an
airtight location, such as a closet.
If the machine is not well-ventilated, this could result in
fire.
Make sure you plug the power cord into a grounded
electrical outlet.
Otherwise, this could result in electric shock or fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in
electric shock or fire.
or larger, telephone line cord, if
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2
meters (6 feet) with a 110V machine, then the gauge
should be 16 AWG or larger.
Otherwise, it can cause damage to the machine, and
could result in electric shock or fire.
a. AWG: American Wire Gauge
7
Maintenance / Checking
Caution
Unplug this product from the wall outlet before
cleaning the inside of the machine. Do not clean the
machine with benzene, paint thinner or alcohol; do not
spray water directly into the machine.
This could result in electric shock or fire.
When you are working inside the machine replacing
supplies or cleaning the inside, do not operate the
machine.
You could get injured.
Safety information
Keep the power cable and the contact surface of the
plug clean from dust or water.
Otherwise, this could result in electric shock or fire.
8
Supply usage
1. Introduction
13
• Do not remove any covers or guards that are
fastened with screws.
• Fuser units should only be repaired by a certified
service technician. Repair by non-certified
technicians could result in fire or electric shock.
• The machine should only be repaired by a Samsung
service technician.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by
yourself.
It can damage the machine. Call a certified technician
when the machine needs repairing.
To clean and operate the machine, strictly follow the
user's guide provided with the machine.
Caution
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge
or fuser unit.
This could cause an explosion or uncontrollable fire.
When changing the toner cartridge or removing
jammed paper, be careful not to let toner dust touch
your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
When storing supplies such as toner cartridges, keep
them away from children.
Toner dust can be dangerous if inhaled or ingested.
Otherwise, you could damage the machine.
Using recycled supplies, such as toner, can cause
damage to the machine.
In case of damage due to the use of recycled supplies, a
service fee will be charged.
Safety information
When toner gets on your clothing, do not use hot water
to wash it.
Hot water sets toner into fabric. Use cold water.
1. Introduction
14
Machine overview
9
1. Introduction
15
Accessories
Power cordQuick installation guide
Software CD
a
Handset
b
Misc. accessories
a. The software CD contains the printer driver and applications.
b. Handset model only (see "Features by models" on page 6)
c. Miscellaneous accessories included with your machine may vary by country of purchase and specific
model.
c
Machine overview
10
1. Introduction
16
Front view
• This illustration may differ from your machine depending on its model.
• Some features and optional goods may not be available depending on model or country.
This control panel may differ from your machine depending
on its model. There are various types of control panels.
1EcoTurn into eco mode to reduce toner
consumption and paper usage (see"Eco
printing" on page 49 ).
12
Control panel
2
(WPS)/
Darkness
• WPS: Configures the wireless network
connection easily without a computer
(see Advanced Guide).
• Darkness : Adjust the brightness level to
make a copy for easier reading, when the
original contains faint markings and dark
images.
3
ID CopyAllows you to copy both sides of an ID card
like a driver’s license on a single side of
paper (see "ID card copying" on page 54).
4
PowerTurns the power on or off, or wakes up the
machine from the power save mode. If you
need to turn the machine off, press this
button for more than three seconds.
5
Switches to Fax mode.
(Fax)
6
Switches to Copy mode.
(Copy)
7
Switches to Scan mode.
(Scan)
MenuOpens Menu mode and scrolls through the
8
available menus.
Control panel overview
9Left/Right ArrowsScrolls through the options available in the
selected menu and increases or decreases
values.
OKConfirms the selection on the screen.
10
11
BackSends you back to the upper menu level.
12
StartStarts a job.
13
Stop/ClearStops an operations at any time.
14
Status LEDIndicates the status of your machine (see
"Understanding the status LED" on page
85).
Numeric keypadDials a number or enters alphanumeric
15
characters.
1. Introduction
20
On Hook DialWhen you press this button, you can hear a
16
dial tone. Then enter a fax number. It is
similar to making a call using speaker
phone.
Redial/Pause(-)Redials the last number in ready mode, or
17
inserts a pause(-) into a fax number in edit
mode.
Address BookAllows you to store frequently used fax
18
numbers or search for stored fax numbers.
Display screenShows the current status and displays
19
prompts during an operation.
Turning on the machine
Connect the machine to the electricity supply first.
1
Turn the switch on if the machine has a power switch.
1. Introduction
21
Installing the driver locally
1. Introduction
22
A locally connected machine is a machine directly attached to your
computer using the cable. If your machine is attached to a network,
skip the following steps below and go on to installing a network
connected machine’s driver (see Advanced Guide).
• If you are a Macintosh, Linux, or Unix OS user, refer to the
Advanced guide.
• The installation window in this User’s Guide may differ
depending on the machine and interface in use.
•Selecting Custom Installation allows you to choose
which programs to install.
• Only use a USB cable no longer than 3 meters (118 inches).
13
Windows
Make sure that the machine is connected to your computer
1
and powered on.
X:\Setup.exe replacing “X” with the letter, which represents
your CD-ROM drive and click OK.
Select Install Now.
3
Read the License Agreement, and select I accept the terms
4
of the License Agreement. Then, click Next.
Follow the instructions in the installation window.
5
If the “Found New Hardware Wizard” appears during the
installation procedure, click Cancel to close the window.
Insert the supplied software CD into your CD-ROM drive.
2
Click Start > All programs > Accessories > Run.
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall the driver.
14
1. Introduction
23
Windows
Make sure that the machine is connected to your computer and powered on.
1
From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall.
2
Follow the instructions in the installation window.
3
Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 22).
4
2.Menu overview and basic
setup
This chapter provides information about the overall menu structure and
the basic setup options.
•Menu overview25
•Changing the display language31
•Media and tray32
•Basic printing46
•Basic copying52
•Basic scanning56
•Basic faxing57
Menu overview
2. Menu overview and basic setup
25
The control panel provides access to various menus to set up the
machine or use the machine’s functions.
• An asterisk (*) appears next to the currently selected
menu.
• Some menus may not appear on the display depending on
options or models. If so, it is not applicable to your
machine.
• Some menu names may differ from your machine
depending on its options or the models.
1
Accessing the menu
Select the Fax, Copy, or Scan button on the control panel
1
depending on the feature to be used.
Press the left/right arrows to aceess the required value.
5
Press OK to save the selection.
6
Press (Stop/Clear) to return to the ready mode.
7
ItemsOptions
Fax FeatureDarknessLight+5- Light+1
Normal
Dark+1- Dark+5
ContrastLight+5- Light+1
Normal
Dark+1- Dark+5
ResolutionStandard
Fine
Select (Menu) until the menu you want appears on the
2
bottom line of the display and press OK.
Press the left/right arrows until the needed menu item
3
appears and press OK.
If the setting item has sub menus, repeat step 3.
4
Super Fine
Photo Fax
Color Fax
Scan Size
Multi Send
Delay Send
Menu overview
2. Menu overview and basic setup
26
ItemsOptions
Fax FeaturePriority Send
ForwardFax
PC
Secure ReceiveOn
Off
Print
Add Page
Cancel Job
Fax SetupSending
Redial Times
Redial Term
Prefix Dial
ECM Mode
Send Report
Image TCR
Dial Mode
ItemsOptions
Fax SetupReceivingReceive Mode
Ring to Answer
Stamp Rcv Name
Rcv Start Code
Auto Reduction
Discard Size
Junk Fax Setup
DRPD Mode
Duplex Print
Copy
Feature
Change
Default
Auto ReportOn
Scan Size
Reduce/Enlarge
Resolution,
Darkness,
Contrast, Scan Size
Off
DarknessLight+5- Light+1
Normal
Dark+1- Dark+5
Menu overview
2. Menu overview and basic setup
27
ItemsOptions
Copy
Feature
ContrastLight+5- Light+1
Normal
Dark+1- Dark+5
Original TypeText
Text/Photo
Photo
LayoutNormal
2-Up
4-Up
ID copy
Poster Copy
Clone Copy
ItemsOptions
Copy SetupChange
Default
Print SetupOrientation
Duplex
CopiesPortrait
Scan Size
Copies
Copy Collation
Reduce/Enlarge
Duplex
Darkness
Contrast
Original Type
Adjust Bkgd
Adjust Bkgd.Off
Auto
Enhance Lev.1
Enhance Lev.2
Erase Lev.1- Erase Lev.4
DuplexOff
1 -> 2 Side Long
1 -> 2 SideShort
Landscape
ResolutionOff
Long Edge
Short Edge
DarknessNormal
Light
Dark
Menu overview
2. Menu overview and basic setup
28
ItemsOptions
Print SetupClear TextOff
Minimum
Medium
Maximum
Auto CRLF
LF+CR
EmulationEmulation Type
Setup
ItemsOptions
System
Setup
Machine SetupMachine ID
Fax Number
Date & Time
Clock Mode
Language
Power Save
Wakeup Event
System Timeout
Job Timeout
Altitude Adj.
Auto Continue
Paper Mismatch
Paper Substit.
Print Blank Page
Toner Save
Eco Settings
Paper SetupPaper Size
Paper Type
Paper Source
Margin
Menu overview
2. Menu overview and basic setup
29
ItemsOptions
System
Setup
Sound/VolumeKey Sound
Alarm Sound
Speaker
Ringer
ReportAll Report
Configuration
Supplies Info.
Address Book
Fax Send
Fax Sent
Fax Received
Scheduled Jobs
JunkFax
ItemsOptions
System
Setup
NetworkTCP/IP (IPv4)DHCP
Clear SettingAll Settings
Print Setup
Fax Setup
Copy Setup
Scan Setup
System Setup
Network Setup
Address Book
Fax Sent
Fax Received
BOOTP
Static
Network Conf.
Usage Counter
Fax Options
MaintenanceCLR Empty Msg
Supplies Life
Serial Number
Toner Low Alert
TCP/IP (IPv6)IPv6 Activate
DHCPv6 Config
Ethernet Speed Automatic
10Mbps Half
10Mbps Full
100Mbps Half
100Mbps Full
Menu overview
ItemsOptions
NetworkClear Setting
Network Conf.
2. Menu overview and basic setup
30
Wireless
(SCX-472xFW
Series Only)
Wi-Fi ON/OFF
WPS Setting
WLAN Setting
WLAN Default
WLAN Signal
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