Samsung SCM140 Users Manual

SCM-140U User Guide

CLASS B Digita l device or Periphe ra l

This equipment has been tested and f ound to comply with t he limits for a Class B digital device, pursua nt to Part 15 of the FC C Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, us es and can radiate radio f requency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipm ent does cause harm ful interfe rence to radi o or televis ion reception, whi ch can be det ermined by tu rning the e quipment off a nd on, the user is enco uraged t o try t o correc t the inte rferenc e by on e or more of the fol l owing measures:

- Reorient or relocat e th e recei vi ng antenna.

- Increase the sepa rati on bet we en the eq uipm ent an d recei v er.

- Connect the equipment into an outlet on a circui t different from that to which t he receiver is c onnected.

- Consult the dealer or experienced radio TV tech nician for help.

Stop using PC and get rid of all the cables, such as power cable, coaxial cable, Ethernet cable and USB cable, connected to InfoRanger and PC during a thunderstorm. An electrical interaction can cause death, severe injury, or damage to the equipment.

The warranty will be voide d sh ould any of the foll o wi n g oc cur : ➀ The warranty seal covering the screw under the cable modem is broken

or removed

➁ The cable modem has been opened ➂ There is substantial evidence that the cable modem's electronics have

been tampered with.

Samsung recommends to turn off and on the InfoRanger once in a while to triger to download the latest software automatically.

iii

All rights reserved. Samsung, the Samsung logo, Samsung InfoRanger are registered trademarks. All other product names are used for identification only and may be trademarks and/or registered trademarks of their respective companies. Product specifications subject to change without notice.

No part of this publication may be reproduced in any form or by any means or used to make any derivatives such as translation, transformation, or adaptation without permission from Samsung Electronics as stipulated by the United States Copyright Act of 1976.

Limited Warranty

1. What Is Covered And For How

1. What Is Covered And For How Long ?

1. What Is Covered And For How 1. What Is Covered And For How INC.(“SAMSUNG”)warrants to the original purchaser that SAMSUNG’s Cable Modems are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase and continuing for the followi ng specified period of time aft er that date :

InfoRanger

2. What is not covered?

2. What is not cove red? This Lim ite d Warranty is condit io n al upo n prope r use of the product by the p urchas e r. The

2. What is not co ve red?2. What is not covered? Limited Warranty does not cove r : (a) defe cts o r damage res ulti ng from ac cide nt, mi sus e, abu se, negle ct, unu sua l physical, elect ri cal or elect rom ech ani cal st ress, m odifi c ation of a ny par t of the p roduct, or co sm etic da mag e; (b) equipment th at has the serial n umber removed or made illegible;(c) all plastic surf aces and other ext ernally expose d parts that are scrat c hed or da maged d ue to no r mal use ;(d) m alf unct io ns resu lti ng from the u se of the produ ct in conjunction with accessories, products or ancillary or peripheral equipment not authorized and approval of by SAMSUNG; (e) defects or damage from improper testing, op eration, mai nt enance, installation, or adjustment. P lease call SAMSUNG’s customer care center at 1-888-987-4357 for updated pricing on non-warranty repairs.

3. What Are SAMSUNG’s sole option, without charge to purchaser, any defective component part of the Cable Modem or accessory. To obtain service u nder th is Li mit ed Warranty, purchaser must return the p roduct t o an auth o riz ed SAMSU NG se r vi ce facility in an adeq u ate co nt ai ne r fo r ship pin g, ac co mpa ni ed by pu rcha se r’ s sale s rece ipt or co mp ar abl e substitute proof of purchase showing the date of purchase, the serial number of the product, and the sellers name and address. To obtain assistance on where to deliver the Cable Modem, call SAMSUNG customer care at 1-888-987-4357. Upon receipt, SAMSUNG will promptly repair or replace the defective product. SAMSUNG may, at SAMSUNG’s sole option, use rebuilt, reconditioned, or new parts or components when repairing any product or replace a product with a rebuilt, reconditione d or new product. Repa ired products will be warranted for a period equal t o t h e remainder of the o r iginal Limited Warranty on the original product or for 90 days, which ever is lon ger. All replaced parts, components, boards and equipment shall become the property of SAMSUNG. If SAMSUNG determines that the product is not covered by this Limited Warranty or that the p roduct is not defect ive, the purchaser must pay all par ts, shipping, and labor charge for the test ing, repair and return of the product.

4. What Are The Lim it s On TO THE DURATION OF THIS LIMITED WARRANTY SET OUT ABOVE. EXCECT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, SAMSUNG SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR SIMILAR DAMAGES, LOSS OF PROFITS, DAMAGES TO PURCHASER PROPERTY, OR INJURY TO PU RCHASER OR O THERS ARISI NG OUT OF THE USE, MISUS E OR INABILI TY TO USE ANY SAMSUNG CABLE MODEM, BREACH OF WARRANTY, BREACH OF CONTRACT, OR NEGLIGENCE, INCLUDING BUT NOT LIMITED TO SAMS UNG’S OWN NEGLIGENCE, E VEN IF SAMSUN G OR ITS AGENT HAS BEEN ADVIS ED OF SU C H DAMA GE S, OR FO R ANY CLAIM BROUGHT AG AI NST PURCHASER BY ANY O THE R PARTY. THIS LIMITED WARRANTY IS THE COMPLETE WARRANTY FOR SAMSUNG’S CABLE MODEM, AND SAMSUNG HEREBY DISCLAIMS ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, IMCLUDING ANY

Cable Modem 2 years

What Are SAMSUNG

SAMSUNG’ssss Obligations?

What Are What Are

SAMSUNGSAMSUNG

What Are The Limits On S AMSU N G

What Are The Limits On What Are The Limits On

Long ? SAMSUNG TEL ECOMMUNICATIONS A MERICA,

Long ?Long ?

Obligation s? Durin g the ap pli cab le wa r r anty pe ri od, SA MS UNG wi ll rep air or rep lace, at

Obligations? Obligations?

SAMSUNG’’’’s Liability?

SAMSUNGSAMSUNG

s Liability? THE WARRANTI ES GIVEN IN THIS WARRANTY ARE LIMITED

s Liabilit y?s Liabilit y?

IMPLIED WARRANTY OF MERCHANTABILI TY OR FITNESS FOR A PARTICULAR PURPOSE. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT AND STATES PURCHASER’S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS WARRANTY IS ILLEGAL OR UNENFORCEABLE BY RE ASON OF ANY LAY, SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY OF THE REMAINDER OF THIS LIMITED WARRANTY WHICH PURCHASER ACKNOWLEDGES IS AND ALWAYS WILL BE CONSTRUCTED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW PERMITS.

The Limited Warranty allocates the risk of product failure b et ween purchaser and SAMSUNG, and SAMSUNG’s product pricing reflects th is a lloc ati o n of risk and the li mit at ion s of liab ilit y co ntai n ed in thi s Limit ed Warranty. The agents, employees, distributors, and dealers of SAMSUNG are not authorized to make modifications to this Limited Warranty, or make additional warranties binding on SAMSUNG. Accordingly, additional statem ents such as de aler advertising or presentation, whether oral or written, do not constitute warranties by SAMSUNG and s hould not be relied upon. 5.

5. How Does Stat e Law Apply To This Warranty?

5. How Does St at e L a w App ly To This Warranty? SOM E STATES DO NOT ALLOW THE EXCLUSI ON O R

5. How Does Stat e Law Apply To This Warranty?5. How Does Stat e Law Apply To This Warranty? LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE L I MITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU IN THEIR ENTIRETY.

The Limited Warranty gives yo u speci fi c legal r ight s. You may also have other rights th at vary f rom one jurisd i cti on to another.

SAMSUNG Telecommunications Americ a, Inc. 1601 East Plano Parkway Suite 150 Plano, TX 75074 Tel : 1-888-987-HELP(4357) Fax : 1-972-761-7501

5.5.

The softw are provided with this product is not cove red under the hardware warranty described above. See

End-User Software License Terms

which was shipped with the product for details on the software warranty.

Minimum

Intellectual Property

All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its suppliers relating to the InfoRanger™, including but not limited to, accessories, parts or software relating thereto (the Cable Modem System), is proprietary to federal laws and state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and othe r works of authorship.

You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software.

No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with Samsung and its suppliers.

About This Guide

This manual is for users of the SAMSUNG InfoRangerTM cable modem. This manual includes an introduction of the InfoRanger and shows how to install, connect to a network, and use the InfoRanger. It also explains various problems that the user may encounter while using the InfoRanger and how to troubleshoot these problems.

Users who are accustomed to cable modem products as well as first time users should read this manual carefully before installing and using the InfoRanger.

If you have any questions about this product or you think that the product is damaged, please contact the SAMSUNG customer service center, as described in the technical support page at the end of this manual or at the store where you purchased this p rod uct.

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Document Organization

This InfoRanger User Guide includes the following contents in each chapter.

Chapter 1 Introduction to the InfoRanger explains the features of the cable modem, the reasons for its wide use, the features and advantages of the InfoRanger.

Chapter 2 Prior to Installation explains the items that the user should prepare prior to installing the InfoRanger. It also explains the environment configuration of a PC for use with the InfoRanger.

Chapter 3 Installing the InfoRanger explains how to install the InfoRanger and how to connect cables.

Chapter 4 Using the InfoRanger explains the names and features of each part of the InfoRanger, how to distinguish the product status from the LEDs and how to check whether the product is installed correctly or not.

Appendix A Troubleshooting explains how to troubleshoot various problems that may occur while using the InfoRanger.

Appendix B Product Specifications explains the specification of the InfoRanger in table format.

Appendix C Glossary explains the terms that are useful when you use the InfoRanger.

Appendix D Cable Specifications explains the cable specifications that are used to connect the InfoRanger.

Table of Contents

Chapter 1 Introduction to the InfoRang er ................. 1-1~1-4

Features of the InfoRanger ........................................................................ 1-2

Examples of Network Connection .............................................................. 1-3

Chapter 2 Prior to Installation ................................ 2-1~2-10

Subscribing to Cable Internet Service ........................................................ 2-1

Environment Preparation for Installation .................................................... 2-2

Preparing the Necessary Items .................................................................. 2-4

Configuring TCP/IP Protocol ...................................................................... 2-6

Installing TCP/IP Protocol on IBM Compatible PC ....................................... 2-7

Installing TCP/IP Protocol on Macintosh PC ................................................. 2-9

Chapter 3 Installing the InfoRanger ........................ 3-1~3-16

Locating in a Place ..................................................................................... 3-2

Connecting the Coaxial Cable .................................................................... 3-4

Connecting PCs ......................................................................................... 3-5

Single PC Connection ...................................................................................... 3-6

Multiple PCs Connection ............................................................................... 3-12

Connecting the Power Adapter ................................................................ 3-14

Inspecting Cable Connection ................................................................... 3-15

Chapter 4 Using the InfoRanger ................................ 4-1~4-5

Front View .................................................................................................. 4-1

Rear View ................................................................................................... 4-4

Appendix A Troubleshooting .................................. A-1~A-2

Appendix Appendix

Product Specifications ........................... B-1~B-2

Glossary ................................................ C-1~C-4

Appendix D Cable Specifications .............................. D-1~D-4

RJ-45 Ethernet Cable ................................................................................. D-1

Twisted pair category-3,4,5 straight-through cable ....................................... D-1

Twisted pair category-3,4,5 crossover cable .................................................. D-2

USB Cable ................................................................................................. D-3

List of Figures

Figure 1-1 Network connection if you subscribe to both cable TV

and the cable Internet service ............................................................. 1-3

Figure 1-2 Network connection if you only subscribe to a cable

Internet service .................................................................................... 1-4

Figure 2-1 Included items in the InfoRanger package ......................................... 2-4

Figure 3-1 Fixing the protrusion on the front to the groove of the

stand holder .......................................................................................... 3-2

Figure 3-2 Press the stand holder to the InfoRanger ........................................... 3-2

Figure 3-3 InfoRanger with stand holder .............................................................. 3-3

Figure 3-4 Connecting the coaxial cable to the Cable connector ........................ 3-4

Figure 3-5 Connecting the RJ-45 Ethernet cable to the Ethernet port

and a single PC ..................................................................................... 3-6

Figure 3-6 Connecting the USB cable to the USB port

and a single PC ..................................................................................... 3-7

Figure 3-7 Connecting the InfoRanger to multiple PCs through

an Ethernet hub ................................................................................. 3-13

Figure 3-8 Connecting the power adapter .......................................................... 3-14

Figure 3-9 Cable connection in case of a single PC connection ........................ 3-15

Figure 3-10 Cable connection in case of multiple PCs connection ..................... 3-16

Figure 4-1 Front View of the InfoRanger .............................................................. 4-1

Figure 4-2 Rear View of the InfoRanger ............................................................... 4-5

Figure D-1 Provided straight-through cable with RJ-45 connectors ................... D-1

Figure D-2 Pin Signals of the straight-through cable ........................................... D-1

Figure D-3 Pin connections of the straight-through cable ................................... D-1

Figure D-4 Crossover cable with RJ-45 connectors ............................................. D-2

Figure D-5 Pin Signals of the crossover cable ...................................................... D -2

Figure D-6 Pin connections of the crossover cable............................................... D-2

Figure D-7 USB connector termination ................................................................ D-3

Figure D-8 USB Cable ........................................................................................... D-3

Figure D-9 Pin Signals of the USB cable .............................................................. D-4

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Chapter

Introduction to the

InfoRanger

The SAMSUNG InfoRanger is an external cable modem, which enables highspeed data communication using a cable TV network.

With the SAMSUNG InfoRanger, you can receive data at 40Mbps, and send data at 10Mbps. Compared with conventional telephone lines, this remarkable speed is 100 times faster than 56Kbps modem.

SAMSUNG InfoRanger is specially designed for the users who want to transmit data at high speed with lower cost. With SAMSUNG InfoRanger, you can enjoy the highest communication.

InfoRanger speed can be changed by the following factors.

y User’s computer specifications y Number of programs y Network traffic when user is connected y Bandwidth provided by your service provider to the users

1-2

Chapter 1

Introducti on to the InfoRanger

Features of InfoRanger

High speed

The InfoRanger enables you to connect to the Inte rnet, transmit e-mails, and download data up to 100 times faster than a 56Kbps modem.

Two-way data communication

The InfoRanger provides two-way data communication. With the InfoRanger, you can download data up to 40Mbps, and simultaneously upload data up to 10Mbps.

Excellent Compatibility : DOCSIS-compliant InfoRanger

In compliance with DOCSIS (Data Over Cable Service Interface Specification), the InfoRanger can receive services from all cable operators and can be used with other DOCSIS compliant’s CMTS(Cable Modem Termination System).

Quick and easy installation process

With the InfoRanger, the IP address is set automatically. You only have to connect the cables and any setting up procedure according to this guide.

Compact and convenient design

The InfoRanger is designed for easy to use and it fits well in any office environment.

Support USB port

The InfoRanger supports USB port so that you can save trouble to open the case of PC and install network interface card. It is a fast, bi-directional isochronal, lowcost, dynamically attachable serial interface that is consistent with the requirements of the PC platform. It supports up to 127 physical devices, and its transfer rate assures up to 12Mb/s.

Examples of Network Connection

If you subscribe to both Cable TV and the Cable Internet Services

Cable TV service provider

1-3

Cable outlet

Cable splitter

Ethernet cable

Coaxial cable

Television

Figure 1-1 Network connection if you subscribe to both cable TV and the cable In ternet service

Power adapter

InfoRanger

1-4

Chapter 1

Introducti on to the InfoRanger

If you only subscribe to a Cable Internet Service

Cable TV service provider

Power adapter

Cable outlet

Coaxial cable

Figure 1-2 Network connection if you only subscribe to a cable Internet service

The above example is showing the case of connecting the PC to Ethernet port of InfoRanger. The case of connecting the PC to USB port of InfoRanger is identical.

Ethernet cable

InfoRanger

Chapter 2 Prior to Installing

This chapter explains what you should do before installing the InfoRanger.

Subscribing to Cable Internet Service

The cable modem receives data through a cable TV network. Therefore, it is necessary to have a cable Internet service to use your cable modem. If you are already subscribing to cable TV, please make sure that you are also subscribing to cable Internet service. If you do not have cable Internet service, contact your cable TV provider and ask the following services.

Whether they support two-way cable modem access service

or not.

☞ The InfoRanger enables two-way data communication. If you want to use

all features of the InfoRanger, you need to subscribe to a cable TV provider which provides two-way cable modem access service.

2-1

Whether they provide the Internet service or not.

☞ If you want to send or receive e-mails, access to WWW and/or use other

Internet services through the cable modem, you need to have cable Internet service. Once you are an Internet service subscriber, your cable TV provider will provide you with an Internet account, which you can connect to via your cable modem. Please note that your Internet account should be established before the installation of cable modem.

2-2

Chapter 2

Prior to Installing

Environment Preparation for Installation

The InfoRanger should be kept at moderate temperature, humidity, and stable electric power. The recommended environment is as follows :

Operation temperature : 32°F to 104°F

Storage temperature : - 13°F to 158°F Operation humidity : below 90% (104°F, non-condensing),

Preservation humidity : below 90% (140°F, non-condensing) Power Consumption : 7 Watt

Input voltage : AC 120V

Rated frequency : 60Hz

While the InfoRanger is operating, keep the fluctuation range of input voltage within 5% of regulated voltage. In addition, ground the electric outlet which is connected to input terminal.

Avoid static electricity and electric noise….



Use preventive equipment if the InfoRanger is installed in a place where high static electricity or electric noise is present.

Clean and well ven ti l at ed pl ac e….



Install the InfoRanger in a ventilated place where the appropriate temperature and airflow is present. As dust can cause a serious failure of operation, install the InfoRanger at a clean place.

Avoid the direct sunlight



Direct sunlight can increase temperature of the InfoRanger and this can cause damage to operational parts and lead to operation failure. Therefore, Samsung recommends keeping the InfoRanger away from direct sunlight.

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