Samsung SCH-R970ZKAUSC User Manual

4G LTE SMARTPHONE
ANDROID SMARTPHONE
User Manual
Please read this manual before operating your
phone and keep it for future reference.
Warning!
This product contains chemicals known to the State of California to cause cancer and reproductive toxicity.
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.

Open Source Software

Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit:
http://opensource.samsung.com
.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR
SCH-R970_UM_Eng_NAE_KK_4.4_CB_021814_MR_F1
ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.
SAFE™ (Samsung Approved For Enterprise)
SAFE™: "SAFE™" (Samsung for Enterprise) is a mark for a Samsung device which has been tested against Samsung's own internal criteria for interoperability with certain third party security-related solutions for MDM and VPN. The testing includes field testing with local network connection and menu tree testing which tests functionality of the solutions in conjunction with the Samsung device. During the testing, the device is tested with the security solutions to see if the solutions work with the device as described by the third party security solution providers. The testing, for example, includes field testing with local network connection and menu tree testing which tests functionality of the solutions in conjunction with the Samsung device. For more information about Samsung's SAFE™ program, please refer to
Disclaimer of Warranties: EXCEPT AS OTHERWISE PROVIDED IN THEIR STANDARD END USER LICENSE AND WARRANTY, TO THE FULL EXTENT PERMITTED BY LAW SAMSUNG ELECTRONICS CO., LTD., SAMSUNG TELECOMMUNICATIONS AMERICA, LLC, AND
www.samsung.com/us/safe
.
THEIR AFFILIATES (COLLECTIVELY REFERRED TO HEREIN AS THE "SAMSUNG ENTITIES") EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, INTEROPERABILITY OR NON-INFRINGEMENT, WITH RESPECT TO INFORMATION TECHNOLOGY SECURITY PROTECTION, SAFE™ DEVICES AND APPLICATIONS TESTED WITH SAFE™ DEVICES. IN NO EVENT SHALL THE SAMSUNG ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT TO INFORMATION TECHNOLOGY SECURITY PROTECTION, SAFE™ DEVICES OR APPLICATIONS TESTED WITH SAFE™ DEVICES. In addition, information technology security protection will be affected by features or functionality associated with, among other things the e-mail platform, master data management, and virtual private network solutions selected by the software provider, solution provider or user. Choice of an e-mail, master data management, and virtual private network solution is at the sole discretion of the software provider, solution provider or user and any associated effect on information technology security protection is solely the responsibility of the software provider, solution provider or user. For complete statement of limited warranty, please refer to devices are sold. [101212]
www.samsung.com/us/safe
, available on the web and where Samsung smartphone and Galaxy Tab™
Samsung Electronics America (SEA), Inc
Address:
85 Challenger Road Ridgefield Park,
New Jersey 07660
Toll Free
1-800-SAMSUNG
Telephone:
Internet
http://www.samsung.com
Address:
©2014 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung Electronics Co., Ltd. Do you have questions about your Samsung Mobile Phone?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsung.com/us/support
The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device.
®
, VSuite™, T9® Text Input, and the Nuance logo are trademarks or registered trademarks of Nuance Communications,
Nuance Inc., or its affiliates in the United States and/or other countries.
®
and NetFront™ are trademarks or registered trademarks of ACCESS Co., Ltd. in Japan and other countries.
ACCESS
The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are registered trademarks and are wholly owned by the Bluetooth SIG. microSD™ and the microSD logo are Trademarks of the SD Card Association.
Openwave
®
is a registered Trademark of Openwave, Inc. Google, the Google logo, Android, the Android logo, Google Play, Gmail, Google Mail, Google Maps, Google Music, Google Talk, Hangouts, Picasa, YouTube and other marks are trademarks of Google Inc. Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc.
Swype and the Swype logos are trademarks of Swype, Inc.
®
, DivX Certified® and associated logos are trademarks of Rovi Corporation or its subsidiaries and are used under
, DivX license. DivX Certified ABOUT DIVX VIDEO: DivX Certified
®
to play DivX® video up to HD 720p, including premium content.
®
®
device that has passed rigorous testing to verify that it plays DivX video. Visit
is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation. This is an official DivX
software tools to convert your files into DivX videos. ABOUT DIVX VIDEO-on-DEMAND: This DivX Certified
©
2010 Swype, Inc. All rights reserved.
www.divx.com
®
device must be registered in order to play purchased DivX
for more information and
Video-on-Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup menu (touch
Applications > Settings > About phone > Legal information > License settings > DivX® VOD > Register
). Go to
vod.divx.com
for more
information on how to complete your registration.

Table of Contents

Section 1: Getting Started .......................... 6
Understanding This User Manual . . . . . . . . . . . 6
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . 7
Turning Your Phone on . . . . . . . . . . . . . . . . . . 16
TTY Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Displaying Your Phone Number . . . . . . . . . . . 18
Your Google Account . . . . . . . . . . . . . . . . . . . 18
Creating a Samsung Account . . . . . . . . . . . . . 18
Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Securing Your Phone . . . . . . . . . . . . . . . . . . . 19
Section 2: Understanding Your Phone ..... 20
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Side Views . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Google Search Bar . . . . . . . . . . . . . . . . . . . . . 24
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Motions and Gestures . . . . . . . . . . . . . . . . . . 26
Multi Window . . . . . . . . . . . . . . . . . . . . . . . . . 28
Notifications Panel . . . . . . . . . . . . . . . . . . . . . 33
Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . 35
Customizing the Home Screen . . . . . . . . . . . . 38
Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . 44
Section 3: Accounts and Contacts ...........50
Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Section 4: Calling ......................................62
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . 62
Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Answering a Call . . . . . . . . . . . . . . . . . . . . . . 65
Options During a Call . . . . . . . . . . . . . . . . . . . 66
Managing Reject Calls . . . . . . . . . . . . . . . . . . 67
International Calls . . . . . . . . . . . . . . . . . . . . . 68
Pause Dialing . . . . . . . . . . . . . . . . . . . . . . . . . 68
Wait Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Multi-Party Calling . . . . . . . . . . . . . . . . . . . . . 69
1
Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . .70
Section 5: Messaging ................................75
Types of Messages . . . . . . . . . . . . . . . . . . . . .75
Text and Multimedia Messaging . . . . . . . . . . .75
Emergency Alerts . . . . . . . . . . . . . . . . . . . . . . 80
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Gmail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Hangouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
ChatON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Section 6: Applications and Widgets .......84
Accessing Applications . . . . . . . . . . . . . . . . . . 84
Downloading and Installing Apps . . . . . . . . . . . 85
Customizing the Applications Screens . . . . . . .85
Amazon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
ChatON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Chrome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
City ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
2
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Downloads . . . . . . . . . . . . . . . . . . . . . . . . . .100
Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Dropbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Flipboard . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Gallery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Gameloft . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Gmail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Google . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Google Settings . . . . . . . . . . . . . . . . . . . . . . .107
Google+ . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Group Play . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Hangouts . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
KNOX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Mobile Data Security . . . . . . . . . . . . . . . . . . .109
Mobile TV . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
My Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Optical Reader . . . . . . . . . . . . . . . . . . . . . . . 112
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Play Books . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Play Games . . . . . . . . . . . . . . . . . . . . . . . . . 113
Play Movies & TV . . . . . . . . . . . . . . . . . . . . . 113
Play Music . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Play Newsstand . . . . . . . . . . . . . . . . . . . . . . 114
Play Store . . . . . . . . . . . . . . . . . . . . . . . . . . 114
POLARIS Office 5 . . . . . . . . . . . . . . . . . . . . . 114
S Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
S Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
S Translator . . . . . . . . . . . . . . . . . . . . . . . . . 116
S Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Samsung Apps . . . . . . . . . . . . . . . . . . . . . . . 116
Samsung Hub . . . . . . . . . . . . . . . . . . . . . . . 117
Samsung Link . . . . . . . . . . . . . . . . . . . . . . . 118
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Slacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Story Album . . . . . . . . . . . . . . . . . . . . . . . . . 118
Tone Room Deluxe . . . . . . . . . . . . . . . . . . . . 119
TripAdvisor . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Voice Recorder . . . . . . . . . . . . . . . . . . . . . . . 121
Voice Search . . . . . . . . . . . . . . . . . . . . . . . . 121
Wallet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
WatchON . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Wi-Fi Now . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Your Navigator Deluxe . . . . . . . . . . . . . . . . . 122
YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Accessing Widgets . . . . . . . . . . . . . . . . . . . . 123
Section 7: Connections ...........................124
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Portable Wi-Fi Hotspot . . . . . . . . . . . . . . . . . 130
Tethering . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Personal Computer Connections . . . . . . . . . . 133
NFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
S Beam . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Nearby Devices . . . . . . . . . . . . . . . . . . . . . . 136
Screen Mirroring . . . . . . . . . . . . . . . . . . . . . 137
Memory Card . . . . . . . . . . . . . . . . . . . . . . . . 138
3
Section 8: Settings ..................................139
Accessing Settings . . . . . . . . . . . . . . . . . . . . 139
CONNECTIONS SETTINGS . . . . . . . . . . . . . . . 141
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Data Usage . . . . . . . . . . . . . . . . . . . . . . . . . .141
More Wireless and Network Settings . . . . . . . 144
NFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
S Beam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Nearby Devices . . . . . . . . . . . . . . . . . . . . . . .146
Screen Mirroring . . . . . . . . . . . . . . . . . . . . . .146
MY DEVICE SETTINGS . . . . . . . . . . . . . . . . . . 147
Lock Screen . . . . . . . . . . . . . . . . . . . . . . . . . 147
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 153
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Home Screen Mode . . . . . . . . . . . . . . . . . . . .157
Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Blocking Mode . . . . . . . . . . . . . . . . . . . . . . .157
Hands-Free Mode . . . . . . . . . . . . . . . . . . . . . 158
Power Saving Mode . . . . . . . . . . . . . . . . . . . .159
Accessory . . . . . . . . . . . . . . . . . . . . . . . . . . .159
4
Accessibility . . . . . . . . . . . . . . . . . . . . . . . . .160
Language and Input . . . . . . . . . . . . . . . . . . . .163
Motions and Gestures . . . . . . . . . . . . . . . . . .169
Smart Screen . . . . . . . . . . . . . . . . . . . . . . . .170
Air View . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Voice Control . . . . . . . . . . . . . . . . . . . . . . . . .171
ACCOUNTS SETTINGS . . . . . . . . . . . . . . . . . .172
My Accounts . . . . . . . . . . . . . . . . . . . . . . . . .172
Backup Options . . . . . . . . . . . . . . . . . . . . . . .172
MORE SETTINGS . . . . . . . . . . . . . . . . . . . . . .173
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Application Manager . . . . . . . . . . . . . . . . . . .177
Default Applications . . . . . . . . . . . . . . . . . . . .178
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Date and Time . . . . . . . . . . . . . . . . . . . . . . . .180
About Device . . . . . . . . . . . . . . . . . . . . . . . . .180
Section 9:
Exposure to Radio Frequency (RF) Signals . . .182 Specific Absorption Rate (SAR)
Health and Safety Information
Certification Information . . . . . . . . . . . . . . .187
.182
FCC Part 15 Information to User . . . . . . . . . . 189
Commercial Mobile Alerting System (CMAS) . 189
Smart Practices While Driving . . . . . . . . . . . 189
Battery Use and Safety . . . . . . . . . . . . . . . . . 191
Samsung Mobile Products and Recycling . . . 193
UL Certified Travel Charger . . . . . . . . . . . . . 194
Display / Touch-Screen . . . . . . . . . . . . . . . . 195
GPS & AGPS . . . . . . . . . . . . . . . . . . . . . . . . . 195
Emergency Calls . . . . . . . . . . . . . . . . . . . . . 196
Care and Maintenance . . . . . . . . . . . . . . . . . 197
Responsible Listening . . . . . . . . . . . . . . . . . 198
Operating Environment . . . . . . . . . . . . . . . . 200
FCC Hearing Aid Compatibility (HAC)
Regulations for Wireless Devices . . . . . . . 202
Restricting Children's Access to
Your Mobile Device . . . . . . . . . . . . . . . . . . 204
FCC Notice and Cautions . . . . . . . . . . . . . . . 204
Other Important Safety Information . . . . . . . 204
Section 10: Warranty Information .......... 206
Standard Limited Warranty . . . . . . . . . . . . . . 206
End User License Agreement for Software . . 211
Index ........................................................ 219
5

Section 1: Getting Started

This section allows you to quickly start using your Samsung SCH-R970 phone by installing the SIM and microSD cards, installing and charging the battery, activating your service, and setting up your voicemail account.

Understanding This User Manual

The sections of this manual generally follow the features of your phone. A robust index for features begins on page 219.
Also included is important safety information that you should know before using your phone. Most of this information is near the back of the guide, beginning on page 182.
This manual gives navigation instructions according to the default display settings. If you select other settings, navigation steps may be different.
Unless otherwise specified, all instructions in this manual assume that you are starting from the Home screen. To get to the Home screen, you may need to unlock the phone or keypad. (For more information, refer to “Securing Your Phone” on page 19.)
6
Note: Instructions in this manual are based on default
settings, and may vary from your phone, depending on the software version on your phone, and any changes to the phone’s Settings.
Unless stated otherwise, instructions in this User Manual start with the phone unlocked, at the Home screen.
All screen images in this manual are simulated. Actual displays may vary, depending on the software version of your phone and any changes to the phone’s Settings.

Special Text

In this manual, you’ll find text that is set apart from the rest. These are intended to point out important information, share quick methods for activating features, to define terms, and more. The definitions for these methods are as follows:
Notes: Presents alternative options for the current feature,
menu, or sub-menu.
Tips: Provides quick or innovative methods, or useful
shortcuts.
Example: Gives an example of the feature or procedure.
ConnectionsConnections
Important: Points out important information about the
current feature that could affect performance.
Warning: Brings to your attention important information to
prevent loss of data or functionality, or even prevent damage to your phone.

Text Conventions

This manual provides condensed information about how to use your phone. To make this possible, the following text conventions are used to represent often-used steps:
Arrows are used to represent the sequence of
selecting successive options in longer, or repetitive, procedures.
Example: “Press Home, then touch
Menu
Settings ➔ ➔
Wi-Fi.”

Setting Up Your Phone

Before using your phone, you need to install the SIM card, the microSD card, and the battery into their respective internal slots and compartment.
Important! Before removing or replacing the battery cover,
make sure the phone is switched off. To turn the phone off, hold down the power key until the power-off image displays, then touch Power off.
Getting Started 7

Removing the Battery Cover

1. Locate the cover removal opening.
2. Place your fingernail in the opening and pry the cover
away from the device.
8
Caution! Do not bend or twist the back cover excessively.
Doing so may damage the cover.
Replacing the Battery Cover
Align the cover (1) and press it firmly into place (2), making sure it snaps into place at the corners (3).

Installing the SIM Card

When you subscribe to a 4G LTE cellular network, you are provided with a plug-in SIM card loaded with your subscription details, such as your PIN, available optional services, and many others features. This SIM card will only work with this device.
Important! The SIM card must be installed for your phone to
establish a network connection.
The plug-in SIM card information and its contacts can be easily damaged by scratching or bending, so be careful when handling, inserting, or removing the card. Keep all SIM cards out of reach of small children.
1. Remove the battery cover. (See “Removing the Battery
Cover” on page 8.)
2. Locate the SIM card slot on the top inside of the phone.
3. Make sure the gold contacts of the SIM card face
downward and that the notched corner of the card faces toward the slot to the left (as shown).
4. Carefully slide the SIM card into the SIM card socket
(as shown) until the card locks into place.
Correct
Incorrect
Note: If the SIM card is not inserted correctly, the phone
cannot make a network connection. Once the SIM card is inserted, do not remove it.
If your SIM card is ever separated from the device or damaged, your device will not function. If you experience any issues with your device, contact Customer Service at 888-944-9400 or visit your nearest U.S. Cellular
®
retail
location.
Getting Started 9
SIM Card Limited Warranty
Subject to the exclusions contained below, United States Cellular Corporation (“U.S. Cellular”) warrants to the original purchaser (“You” or “Your”) of the handset with which the SIM card was provided that the SIM card will be free from defects in material and workmanship for a period of one (1) year from the date You purchased the handset (the “Warranty Period”). This warranty is not transferable. Should a defect appear during the Warranty Period, U.S. Cellular will send a replacement SIM card to Your address within the United States without charge provided that you request the replacement SIM card during or within thirty (30) days following the Warranty Period by calling U.S. Cellular Customer Service at 888-944-9400 (or dialing 611 on Your U.S. Cellular handset) or by visiting a U.S. Cellular retail store.
REPLACEMENT OF THE SIM CARD AS PROVIDED HEREIN IS YOUR EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY, AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF TITLE, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, NONINFRINGEMENT OR ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. NEITHER U.S. CELLULAR NOR ANY OF ITS AFFILIATES OR
10
RETAILERS SHALL BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, ECONOMIC, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, LOSS OF REVENUE OR PROFITS, DAMAGE TO PROPERTY OR LOSS OF USE). IN NO EVENT SHALL U.S. CELLULAR’S, ITS AFFILIATES’ OR RETAILERS’ LIABILITY TO YOU OR ANY THIRD PARTY WITH RESPECT TO THE SIM CARD EXCEED THE COST OF REPLACING THE SIM CARD.
THIS LIMITED WARRANTY SHALL BE CONSTRUED UNDER THE LAWS OF THE STATE OF ILLINOIS, EXCLUDING ITS CONFLICTS OF LAW PROVISIONS. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS on HOW LONG AN IMPLIED WARRANTY LASTS, OR THE DISCLAIMER OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND DISCLAIMERS MAY NOT APPLY TO YOU.
No agent, employee, dealer, retailer, representative or reseller is authorized to modify or extend the terms of this Limited Warranty.

Removing the SIM Card

1. Remove the battery cover.
2. Remove the battery.
3. Press the card into the slot and carefully release it. The
card should pop partially out of the slot.
4. Remove the card from the slot.
5. Replace the battery and the battery cover.

Installing a Memory Card

Your device lets you install an optional microSD (SD) or microSDHC memory card to expand available memory to store images, videos, music, applications, and data.
1. Remove the battery cover. (See “Removing the Battery
Cover” on page 8.)
2. Locate the microSD card slot on the top inside of the
phone.
3. With the gold contacts facing down, carefully slide the
memory card into the slot (as shown), pushing gently until it clicks into place.
Important! Be sure to align the gold contact pins on the
memory card with the phone’s contacts.
Correct
Incorrect
Getting Started 11

Removing a Memory Card

MoreMore
Important! To prevent damage to information stored on the
memory card, unmount the card before removing it from the phone.
1. Press
.
2. Touch Storage
Home, then touch Menu ➔ Settings
Unmount SD card.
3. Remove the battery cover. (See “Removing the Battery
Cover” on page 8.)
4. Press the Memory card into the slot and carefully
release it. The card should pop partially out of the slot.
5. Remove the card from the slot.
6. Replace the battery cover. (For more information, refer
to “Replacing the Battery Cover” on page 8.)

Battery

Your phone is powered by a rechargeable, standard Li-Ion battery. A Wall/USB Charger (Charging Head and USB cable) is included with the phone, for charging the battery.
12
Note: The battery comes partially charged. You must fully
charge the battery before using your phone for the first time. A fully discharged battery requires up to 4 hours of charge time.
After the first charge, you can use the phone while charging.
Warning! Use only Samsung-approved charging devices and
batteries. Samsung accessories are designed to maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
Note: Failure to unplug the wall charger before you remove
the battery, can cause damage to the phone.
Battery Indicator
The battery icon in the Annunciator Line shows battery power level. Two to three minutes before the battery becomes too low to operate your phone, the empty battery icon will flash and a tone will sound. If you continue to operate the phone without charging the battery, the phone will power off.
Installing the Battery
1. Remove the battery cover. (See “Removing the Battery
Cover” on page 8.)
2. Slide the battery into the compartment (1) so that the
tabs on the end align with the slots at the bottom of the phone, making sure the connectors align.
3. Gently press down to secure the battery (2).
Removing the Battery
1. Remove the battery cover. (See “Removing the Battery
Cover” on page 8.)
2. Lift the battery up by the slot provided (1).
3. Lift the battery up and out of the phone (2).
Getting Started 13
Charging the Battery
Correct
Incorrect
Your phone is powered by a rechargeable Li-ion battery. A wall charger, which is used for charging the battery, is included with your phone. Use only approved batteries and chargers. Ask your local Samsung dealer for further details.
Before using your phone for the first time, you must fully charge the battery. A discharged battery recharges fully in approximately 4 hours.
Note: Verify that the battery is installed prior to connecting
the wall charger. If both the wall charger is connected and the battery is not installed, the handset will power cycle continuously and prevent proper operation. Failure to unplug the wall charger before you remove the battery, can cause the phone to become damaged.
1. Insert the USB cable into the device’s USP Power/
Accessory Port at the bottom of the device.
Important! It is recommended you fully charge the battery
before using your device for the first time.
14
Note: This illustration displays both the correct and
incorrect orientation for connecting the USB cable. If
the USB cable is incorrectly connected, damage to the USB Power/Accessory Port will occur therefore voiding the phone’s warranty.
2. Connect the USB cable to the charging head.
Correct
Incorrect
3. Plug the charging head into a standard AC power
outlet. The device turns on with the screen locked and indicates both its charge state and percent of charge.
Warning! While the device is charging, if the touch screen
does not function due to an unstable power supply unplug the USB power adapter from the power outlet or unplug the USB cable from the device.
4. When charging is finished, first unplug the charger’s
power plug from the AC wall outlet, then disconnect the USB cable connector from the device.
Important! If your handset has a touch screen display, please
note that a touch screen responds best to a light touch from the pad of your finger or a non­metallic stylus. Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty.
For more information, refer to “Standard Limited Warranty” on page 206.
Getting Started 15

Turning Your Phone on

Press and hold the Power/Lock key (on the upper right side of the phone) for three seconds.
While powering on, the phone connects with the network, then displays the Locked screen and any active Notification alerts.
16
Note: Your phone’s internal antenna is located along the
bottom back of the phone. Do not block the antenna; doing so may affect call quality or cause the phone to operate at a higher power level than necessary.

Unlocking Your Phone

1. If needed, press Press Home to wake the
screen.
2. If there are no
Notification alerts (such as for calls or messages) on your phone, swipe across the lower half of the screen to unlock it.
The Home screen displays.
Note: If you have purchased your phone online, the first time
you power your phone on and unlock the screen, the Setup Wizard displays.
Follow the prompts to activate and set-up your phone.

Turning Your Phone off

1. Press and hold the Power/Lock Key (on
the upper right side of the device) for two seconds.
2. At the prompt, touch Power off. The Power off pop-up
displays.
3. At the prompt, touch OK.

TTY Mode

Your phone is fully TTY-compatible, allowing you to connect a TTY device to the phone’s headset jack. Before you can use your phone with a TTY device, you’ll need to enable TTY Mode.
(For more information, refer to “Other Call Settings” on page 74.)

Voicemail

All unanswered calls to your phone are sent to voicemail, even if your phone is turned off, so you’ll want to set up your voicemail and personal greeting as soon as you activate your phone.

Setting Up Voicemail

1. Press Home, then touch Phone, then touch
and hold .
2. Follow the automated instructions to set up your new
password and record a greeting.

Checking Voicemail

1. Press Home, then touch Phone, then touch
and hold .
2. Follow the automated instructions to manage
voicemail.
Tip: You can also access Voicemail by dialing your phone
number from any touch-tone phone.
Getting Started 17

Displaying Your Phone Number

MoreMore
AccountsAccounts
AccountsAccounts
1. Press Home, then touch Menu ➔ Settings
.
2. Touch About device
Status. Your phone number
displays under My phone number.

Your Google Account

Your new phone uses your Google account to fully utilize its Android features, including Gmail, Google Maps, Hangouts, and the Google Play Store. When you turn on your phone for the first time, you should set up a connection with your existing Google account, or create a new Google account.
1. From the Home screen, touch
.
Google.
2. Touch Add account
3. Follow the onscreen instructions to sign in if you
already have a Google Account, or to create a new Google Account.
18
Menu ➔ Settings

Creating a Samsung Account

An active Samsung account is required to use applications such as Group Play, Samsung Hub, and WatchON.
1. From the Home screen, touch
.
2. Tou ch Add account
Samsung account.
3. Follow the on-screen instructions to sign in if you
already have a Samsung Account, or to create a new Samsung Account.
Menu ➔ Settings

Roaming

When you travel outside your home network’s coverage area, your phone can roam to acquire service on other compatible digital networks. When Roaming is active, the Roaming icon ( ) displays in the Status Bar of the screen.
Tip: You can set your phone’s roaming behavior. (For more
information, refer to “Mobile Networks” on page 144.)
During roaming, some services may not be available. Depending on your coverage area and service plan, extra charges may apply when making or receiving calls.
Note: Contact your Wireless Provider for more information
about your coverage area and service plan.

Securing Your Phone

By default, the phone locks automatically when the screen times out, or you can lock it manually. You can unlock the phone using one of the default Unlock screens, or for increased security, use a personal screen unlock pattern, a Personal Identification Number (PIN), or a password.
For more information about creating and enabling a Screen unlock pattern, see “Lock Screen” on page 147.
Note: Unless stated otherwise, instructions in this User
Manual start with the phone unlocked, at the Home screen.

Locking the Phone Manually

Press the Power/Lock key on the top right side of the phone.

Unlocking the Phone

For information on unlocking your phone, see “Unlocking Your Phone” on page 16.
Getting Started 19

Section 2: Understanding Your Phone

Features

5.0-inch 1920x1080 Super AMOLED Full HD touch screen
CDMA 1X/EV-DO Rev-A /LTE Wireless Technology
1.9 gigahertz quad-core processor
®
Android
Google Play
SAFE
Galaxy Gear
Smart Switch
Support for Air View
Connections:
WatchON
4.4 platform
Store, plus pre-loaded applications
Certified
compliant. For a list of compatible smart
phones, please visit
samsungsmartswitch.com
samsung.com/us/galaxygearsupport.
compliant. For more information, visit
.
®
and Air Gestures®.
Wi-Fi 802.11 a/b/g/n – Portable Wi-Fi Hotspot
(2.4 GHz band or 5 GHz band)
Bluetooth 4.0
Tethering (USB and Bluetooth) – VPNNFC – Android BeamS Beam – Wi-Fi DirectAllShare Cast – DLNAUSB 2.0
®
—Rich TV experience with Infrared (IR) remote
20
Samsung Link
connected devices. Cloud connectivity is enabled by using an external Web storage service.
to share your media content across
Messaging Services:Text Messaging – Picture MessagingVideo Messaging – Voice MessagingEmail – GmailMobile Instant Messenger (IM) – Chat
13 Megapixel Camera-Camcorder with LED flash +
2 Megapixel Front Camera-Camcorder
Picture Gallery
Video Player (1080p–MP4 and 3GP)
DivX Certified
including premium content
®
to play DivX® video up to HD 720p,
Music Player (AAC, AAC+, eAAC+, MP3, and WMA)
Speakerphone
Support for microSD
to 64GB capacity
and microSDHC™ memory cards up

Front View

1
2
3
4
6
5
7
8
1. Earpiece: Use during calls to listen to callers.
2. LED Indicator: Flashes or glows to alert you to alert
notifications or phone status.
3. Menu Key: Press to show options for the current
screen.
4. Home Key: Press to display the Home screen, or Lock
screen if the phone is locked. Press and hold to display recent applications, or to launch the Task Manager or Google Now.
5. Microphone: Use during calls to allow callers to hear
your voice, and when recording.
6. Back Key: Press to return to the previous screen or
option.
7. 2 Megapixel Front Camera: Use for taking pictures
and recording video.
8. Proximity and Light Sensors: Detect the presence of
nearby objects to control device functions or blank the screen display, such as when you hold the phone to your ear during a phone call. Detect ambient light to determine screen brightness when Brightness is set to Automatic brightness (see “Brightness” on page 151), and when taking pictures with the Front camera.
Understanding Your Phone 21

Side Views

1
3
2
1. Volume Key: From the Home screen, touch to adjust
Master Volume. During calls or music playback, press to adjust volume. Press to mute the ringtone of an incoming call.
2. USB Power/Accessory Port: Connect a USB cable for
charging or to sync music and files.
3. Power/Lock Key: Press and hold to turn the phone on
or off. Press to lock the phone, or to wake the screen for unlocking.
22

Back View

1
2
3
4
6
5
1. Infrared Lens: Use when controlling media devices
remotely.
2. 13 Megapixel Camera Lens: Use when taking photos
or recording videos.
3. Camera Flash: Use when taking photos.
4. External Speaker: Play ringtones, call audio when in
Speakerphone mode, media sounds (music and video), and other sounds.
5. 3.5mm Headset Jack: Plug in an optional headset or
TTY equipment.
6. Noise cancelation microphone: Captures background
noise that the phone uses to produce a quiet background during calls and video chats.
Understanding Your Phone 23

Google Search Bar

The Google Search Bar provides you an onscreen Internet search engine powered by Google.
1. From the main Home screen, touch the Google Search
bar
2. Use the onscreen keypad to enter the item you want to
search for, then touch .
3. Touch to use Google Voice Search and follow the
prompts.

Navigation

Navigate your phone’s features using the command keys and the touch screen.
Warning! Please note that a touch screen responds best to a
light touch from the pad of your finger or a non­metallic stylus. Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty. (For more information, see “Warranty Information” on page 206.)
24

Context-Sensitive Menus

While using your phone, context-sensitive menus offer options for the feature or screen currently in use.
To access context-sensitive menus:
Touch Menu.
Touch and hold on an item.

Command Keys

Menu Key
Touch
options for the current screen or feature.
Home Key
Press the
Press and hold the
recently used features and applications, and to access the following options:
Back Key
Touch
or step.
Menu to display a context-sensitive menu of
Home key to display the Home screen.
Home key to launch a menu of
Back to return to the previous screen, option
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