Samsung SCH-R820 User Manual

GH68_3XXXXA Printed in KoreaXX

SCH-R820

MOBILE PHONE

User Manual

Please read this manual before operating your

phone and keep it for future reference.

SCH-R820_UM_Eng_FH10_CB_091212_F4

Intellectual Property

All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers
relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone
System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual
Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software,
computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the
rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare
derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No
title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain
with SAMSUNG and its suppliers.

Open Source Software

Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser
General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered
under the open source licenses, please visit:

http://opensource.samsung.com

.

Disclaimer of Warranties; Exclusion of Liability

EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE
PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR
ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE
PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR
COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING

THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR
ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF
THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS
OR BENEFITS.

SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS,
OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.

USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY.

Samsung Telecommunications America (STA), LLC

Headquarters:
1301 E. Lookout Drive
Richardson, TX 75082

Customer Care Center:
1000 Klein Rd.
Plano, TX 75074
Toll Free Tel: [phone].HELP (4357)

Internet Address:

http://www.samsung.com

©2012 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung Electronics Co., Ltd.
Do you have questions about your Samsung Mobile Device?

For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:

www.samsung.com/us/support

4GLTE coverage is available in select markets. 4G, as used with this phone, refers to the fact that the phone is designed with LT E
technology.

Google, the Google logo, Android, the Android logo, Google Play, Gmail, Google Mail, Google Maps, Google Music, Google Talk,
Picasa, YouTube, and other marks are trademarks of Google Inc.

Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc.
ACCESS

®

and NetFront™ are trademarks or registered trademarks of ACCESS Co., Ltd. in Japan and other countries.

The Bluetooth

®

word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are

registered trademarks and are wholly owned by the Bluetooth SIG.

DivX

®

, DivX Certified® and associated logos are trademarks of Rovi Corporation or its subsidiaries and are used under license.

DivX Certified

®

to play DivX® video up to HD 720p, including premium content.

ABOUT DIVX VIDEO: DivX

®

is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation. This is an official DivX

Certified

®

device that plays DivX video. Visit

www.divx.com

for more information and software tools to convert your files into DivX

videos.
ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified

®

device must be registered in order to play purchased DivX Video-on-

Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup menu (tap

Applications >

Settings > About phone > Legal information > License settings > DivX® VOD > Register

). Go to

vod.divx.com

for more information on

how to complete your registration.

microSD™ and the microSD logo are Trademarks of the SD Card Association.

Openwave® is a registered Trademark of Openwave, Inc.

Swype™ and the Swype logos are trademarks of Swype, Inc. © 2010 Swype, Inc. All rights reserved.

Nuance

®

, VSuite™, and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc. or its

affiliates in the United States and/or other countries.
AccuWeather

®

and AccuWeather.com® are registered trademarks of AccuWeather Inc.

1

Table of Contents

Section 1: Getting Started .......................... 5

Understanding this User Manual . . . . . . . . . . . . 5

Setting Up Your Phone . . . . . . . . . . . . . . . . . . . 6

TTY Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Turning Your Phone On . . . . . . . . . . . . . . . . . 11

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Your Google™ Account . . . . . . . . . . . . . . . . . 13

Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Securing Your Phone . . . . . . . . . . . . . . . . . . . 14

System Tutorial . . . . . . . . . . . . . . . . . . . . . . . 14

Turning Your Phone Off . . . . . . . . . . . . . . . . . 14

Removing the Battery . . . . . . . . . . . . . . . . . . . 15

Removing the SIM Card . . . . . . . . . . . . . . . . . 15

Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . 15

Section 2: Understanding Your Phone ..... 17

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Side Views . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Touch Screen Display . . . . . . . . . . . . . . . . . . . 21

Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Notification Panel . . . . . . . . . . . . . . . . . . . . . . 26

Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . 26

Primary Shortcuts . . . . . . . . . . . . . . . . . . . . . 28

Customizing the Home Screen Panels . . . . . . 28

Section 3: Call Functions ..........................34

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . 34

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . 37

Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . 39

Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Section 4: Entering Text ............................42

Screen QWERTY Keyboards . . . . . . . . . . . . . . 42

Screen Keyboard Types . . . . . . . . . . . . . . . . . 43

Changing the Keyboard Type . . . . . . . . . . . . . 43

Using the Swype Keyboard . . . . . . . . . . . . . . . 43

Using the Samsung Keypad . . . . . . . . . . . . . . 46

2

Section 5: Accounts and Contacts ...........50

Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

My Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Speed Dials . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Section 6: Messaging ................................65

Types of Messages . . . . . . . . . . . . . . . . . . . . .65

Text and Multimedia Messaging . . . . . . . . . . .65

Gmail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Google Talk . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Section 7: Web and Social Networking ....76

YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Voice Search . . . . . . . . . . . . . . . . . . . . . . . . . . 76

MetroWEB . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Section 8: Music .......................................85

Music Player . . . . . . . . . . . . . . . . . . . . . . . . . .85

Section 9: Pictures and Video ..................87

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Video Player . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Gallery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Section 10: Connections ...........................95

Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

4G Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . .97

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Airplane mode . . . . . . . . . . . . . . . . . . . . . . . . .99

Tethering . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Mobile networks . . . . . . . . . . . . . . . . . . . . . .100

USB mass storage . . . . . . . . . . . . . . . . . . . . .100

Section 11: Applications .........................102

Accessing Applications . . . . . . . . . . . . . . . . .102

Customizing the Applications Screens . . . . . .102

4G Mobile Hotspot . . . . . . . . . . . . . . . . . . . . .103

AllShare . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

AppStore . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

3

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Camera & Camcorder . . . . . . . . . . . . . . . . . . 107

Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Desk Cradle . . . . . . . . . . . . . . . . . . . . . . . . . 107

Downloads . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Gallery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Gmail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

IM and Social . . . . . . . . . . . . . . . . . . . . . . . . 108

Latitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

M Studio . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Metro411 . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

MetroPCS Easy WiFi . . . . . . . . . . . . . . . . . . . 114

MetroWEB . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Movies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Music Player . . . . . . . . . . . . . . . . . . . . . . . . 114

My Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

MyExtras . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

myMetro . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Places . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Play Books . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Play Music . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Play Store . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Pocket Express . . . . . . . . . . . . . . . . . . . . . . . 116

Quickoffice . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Rhapsody . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Task Manager . . . . . . . . . . . . . . . . . . . . . . . 117

Total Protection . . . . . . . . . . . . . . . . . . . . . . 117

Video Player . . . . . . . . . . . . . . . . . . . . . . . . . 117

Voice Dialer . . . . . . . . . . . . . . . . . . . . . . . . . 118

Voice Recorder . . . . . . . . . . . . . . . . . . . . . . . 119

Voice Search . . . . . . . . . . . . . . . . . . . . . . . . 119

Write & Go . . . . . . . . . . . . . . . . . . . . . . . . . . 119

YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Section 12: Settings ................................120

Accessing Settings . . . . . . . . . . . . . . . . . . . . 120

4

Wireless and network . . . . . . . . . . . . . . . . . .120

Call settings . . . . . . . . . . . . . . . . . . . . . . . . .127

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Location and security . . . . . . . . . . . . . . . . . . 133

Applications . . . . . . . . . . . . . . . . . . . . . . . . .138

Accounts and sync . . . . . . . . . . . . . . . . . . . . 140

Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

SD card and phone storage . . . . . . . . . . . . . . 143

Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Locale and text . . . . . . . . . . . . . . . . . . . . . . . 144

Voice input and output . . . . . . . . . . . . . . . . . . 147

Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . 148

Accessory . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Date and time . . . . . . . . . . . . . . . . . . . . . . . .149

About phone . . . . . . . . . . . . . . . . . . . . . . . . .150

Section 13: Health and Safety

Information ............................................151

Exposure to Radio Frequency (RF) Signals . . .151
Specific Absorption Rate (SAR) Certification

Information . . . . . . . . . . . . . . . . . . . . . . . .156

FCC Part 15 Information to User . . . . . . . . . .157

Commercial Mobile Alerting System (CMAS) .158

Smart Practices While Driving . . . . . . . . . . . .158

Battery Use and Safety . . . . . . . . . . . . . . . . .159

Samsung Mobile Products and Recycling . . . .161

UL Certified Travel Charger . . . . . . . . . . . . . .162

Display / Touch-Screen . . . . . . . . . . . . . . . . .163

GPS & AGPS . . . . . . . . . . . . . . . . . . . . . . . . .163

Emergency Calls . . . . . . . . . . . . . . . . . . . . . .164

Care and Maintenance . . . . . . . . . . . . . . . . . .165

Responsible Listening . . . . . . . . . . . . . . . . . .166

Operating Environment . . . . . . . . . . . . . . . . .168

FCC Hearing Aid Compatibility (HAC)

Regulations for Wireless Devices . . . . . . . .170

Restricting Children's Access to

Your Mobile Device . . . . . . . . . . . . . . . . . . .172

FCC Notice and Cautions . . . . . . . . . . . . . . . .172

Other Important Safety Information . . . . . . . .173

Section 14: Warranty Information ..........175

Standard Limited Warranty . . . . . . . . . . . . . .175

End User License Agreement for Software . . .180

Index .........................................................186

Getting Started 5

Section 1: Getting Started

This section allows you to quickly start using your Samsung
SCH-R820 phone by installing the SIM and microSD cards,
installing and charging the battery, activating your service,
and setting up your voicemail account.

Understanding this User Manual

The sections of this manual generally follow the features of
your phone. A robust index for features begins on page 186.

Also included is important safety information that you should
know before using your phone. Most of this information is
near the back of the guide, beginning on page 151.

Note:

Instructions in this manual are based on default settings,
and may vary from your phone, depending on the
software version on your phone, and any changes to the
phone’s Settings.

Unless stated otherwise, instructions in this User Manual
start with the phone unlocked, at the Home screen.

All screen images in this manual are simulated. Actual
displays may vary, depending on the software version of
your phone and any changes to the phone’s Settings.

Text Conventions

This manual provides condensed information about how to
use your phone. To make this possible, the following text
conventions are used to represent often-used steps:

Example:

“From the Home screen, Touch Menu

, then

touch

Settings ➔ Wireless and network ➔ Wi-Fi

settings

.”

➔

Arrows are used to represent the sequence of
selecting successive options in longer, or
repetitive, procedures.

6

Setting Up Your Phone

Before using your phone, you need to install the SIM card,
microSD™ card, and battery into their respective internal
slots and compartment.

Removing the battery cover



Pull up using the slot provided (1), while lifting the
cover off the phone (2).

Installing the SIM Card

When you subscribe to a 4G LTE cellular network, you are
provided with a plug-in SIM card loaded with your
subscription details.

Important!

The SIM card must be installed for your phone to
access 4G LTE.

Important!

The plug-in SIM card information and its contacts
can be easily damaged by scratching or bending,
so be careful when handling, inserting, or
removing the card. Keep all SIM cards out of reach
of small children.

Getting Started 7



Make sure the gold contacts of the SIM card face into
the phone, then carefully slide the SIM card into the
SIM card socket (as shown) until the card locks into
place.

Note:

If the SIM card is not inserted correctly, the phone
cannot make an LTE connection with the network.

Important!

The SIM card provided with your phone is matched
with it and will not function if transferred to any
other device.

Installing the Memory Card

Your device lets you install a microSD (SD) or microSDHC
memory card to expand available memory to store images,
videos, music, some applications, and data.



With the gold contacts facing down, carefully slide the
memory card into the slot (as shown), pushing gently
until it clicks into place.

Incorrect

Incorrect

8

Installing the Battery

1. Remove the battery cover. (For more information, see

“Removing the battery cover”.)

2. Insert the battery into the phone (1), aligning the gold

contacts on the battery with the gold contacts in the
phone. Push down on the bottom of the battery (2) until
it snaps into place.

Installing the battery cover



Align the cover (1) and press it firmly into place (2),
making sure it snaps into place at the corners.

Getting Started 9

Charging the Battery

Your phone comes with a Wall/USB Charger (Charging Head
and USB cable) to rapidly charge your phone from any 120/
220 VAC outlet.

Note:

The battery comes partially charged. You must fully
charge the battery before using your phone for the first
time. A fully discharged battery requires up to 4 hours of
charge time.

After the first charge, you can use the phone while
charging.

1. Connect the USB cable to the charging head.

10

2. On the phone, slide the connector cover (1) to expose

the connector.

3. Insert the USB cable into the port (2).

4. Plug the charging head into a standard AC power

outlet.

5. When charging is complete, unplug the charging head

from the power outlet and remove the USB cable from
the phone.

Battery

Your phone is powered by a rechargeable, standard Li-Ion
battery. A Wall/USB Charger (Charging Head and USB cable)
is included with the phone, for charging the battery.

Note:

The battery comes partially charged. You must fully
charge the battery before using your phone for the first
time. A fully discharged battery requires up to 4 hours of
charge time.

After the first charge, you can use the phone while
charging.

Warning!

Use only Samsung-approved charging devices and
batteries. Samsung accessories are designed to
maximize battery life. Using other accessories may
invalidate your warranty and may cause damage.

Battery Indicator

The battery icon in the Annunciator Line shows battery
power level. Two to three minutes before the battery
becomes too low to operate, the empty battery icon will flash
and a tone will sound. If you continue to operate the phone
without charging, the phone will power off.

Getting Started 11

TTY Mode

Your phone is fully TTY-compatible, allowing you to connect a
TTY device to the phone’s headset jack. Before you can use
your phone with a TTY device, you’ll need to enable TTY
Mode.

For more information, refer to “TTY mode” on page 128.

Turning Your Phone On



Press and hold the

Power/Lock

key for three

seconds.
While powering on, the phone connects with the

network (both digital and LTE), then displays the
Locked screen and any active Notification alerts.

Note:

Your phone’s internal antenna is located along the
bottom back of the phone. Do not block the antenna;
doing so may affect call quality or cause the phone to
operate at a higher power level than necessary.

12

Unlocking Your Phone

1. If needed, Press the
Power/Lock

key on the upper

right side to wake the screen.

2. Swipe across the screen.
The Home screen appears.

Voicemail

All unanswered calls to your phone are sent to voicemail,
even if your phone is turned off, so you’ll want to set up your
voicemail and personal greeting as soon as you activate your
phone.

Setting up Voicemail

1. Touch

Home

➔

Phone

.

2. Touch and hold .

3. Follow the automated instructions to set up your new

password and record a greeting.

Checking Voicemail

1. Touch

Home

➔

Phone

.

2. Touch and hold .

3. Follow the automated instructions to manage

voicemail.

Tip:

You can also access

Voicemail

by dialing your phone

number from any touch-tone phone.

Displaying Your Phone Number



Touch

Home

➔

Menu ➔ Settings

➔

About phone ➔ Status

.

Your phone number displays under

Phone number

.

Getting Started 13

Your Google™ Account

Your new phone uses your Google account to fully utilize its
Android features, including Gmail, Google Maps, Google Talk,
and the Android Market. When you turn on your phone for the
first time, you should set up a connection with your existing
Google account, or create a new Google account.

1. Touch

Home

➔

Applications

➔

Gmail

.

The

Add a Google Account

screen displays.

2. Tap

Next

to continue.

3. Follow the on-screen instructions to create a Google

Account, or to sign in if you already have a Google
account.

Resetting your Google Account Password

A Google account password is required for Google
applications. If you misplace or forget your Google Account
password, follow these instructions to reset it:

1. From your computer, use an Internet browser to

navigate to

http://google.com/accounts

.

2. Once the URL loads, click on the

Can’t access your

account?

link.

3. Under

Having trouble signing in?

, select

I don't know my

password

and follow the password reset prompts.

Roaming

When you travel outside your home network’s coverage area,
your phone can roam to acquire service on other compatible
digital networks. When Roaming is active, the Roaming icon
( ) appears in the Annunciator Line of the display.

Tip:

You can set your phone’s roaming behavior. (For more
information, refer to “Mobile networks” on page 126.)

During roaming, some services may not be available.
Depending on your coverage area and service plan, extra
charges may apply when making or receiving calls.

Note:

Contact your Wireless Provider for more information
about your coverage area and service plan.

14

Securing Your Phone

By default, the phone locks automatically when the screen
times out, or you can lock it manually. You can unlock the
phone using one of the default Unlock screens, or for
increased security, use a personal screen unlock pattern, a
Personal Identification Number (PIN), or a password.

For more information about creating and enabling a Screen
unlock pattern, see “Screen unlock settings” on page 135.

For other settings related to securing your phone, see
“Location and security” on page 133.

Note:

Unless stated otherwise, instructions in this User Manual
start with the phone unlocked, at the Home screen.

Locking the phone manually



Press the

Power/Lock

key on the upper right

side of the phone.

Unlocking the phone

For information on unlocking your phone, see “Unlocking
Your Phone” on page 12.

Unlocking with a Personal Screen Unlock Pattern

1. Press the

Power/Lock

key on the upper right

side to wake the screen.

2. Draw your personal unlock pattern on the screen.

For more information, refer to “Set screen lock — Pattern”
on page 136.

Unlocking with a Password

1. Press the

Power/Lock

key to wake the screen.

2. Enter your Password.

3. Touch

OK

.

System Tutorial

Learn about important concepts to get the most out of your
phone.



From the Home screen, touch

Menu

, then touch

Settings ➔ About phone ➔ System tutorial

.

Turning Your Phone Off

1. Press and hold the

Power/Lock

key for two

seconds.

2. At the prompt, tap

Power off

.

Getting Started 15

Removing the Battery

1. Remove the battery cover. (For more information, refer

to “Removing the battery cover” on page 6.)

2. Lift the battery up by the slot provided (1).

3. Lift the battery up and out of the phone (2).

Removing the SIM Card



To remove the SIM card, slide it away from the
handset. See the following illustration.

Memory Card

Your phone includes a removable microSD™ memory card,
for storage of music, pictures, and other files, and supports
optional microSD™ or microSDHC™ memory cards of up to
32GB capacity. (For information on installing a memory card,
see “Installing the Memory Card” on page 7.)

Note:

You can only store music files that you own (from a CD
or purchased using the phone) on a memory card.

16

Removing a Memory Card

Important!

To prevent damage to information stored on the
memory card, unmount the card before removing it
from the phone.

1. From the Home screen, touch

Menu

, then touch

Settings ➔ SD card and phone storage ➔ Unmount SD
card

.

2. Remove the rear cover. (For more information, refer to
“Removing the battery cover” on page 6.)

3. Gently press on the memory card, then release so that

it pops out from the slot, and carefully pull the card out.

4. If desired, install another memory card.

5. Install the cover. (For more information, refer to

“Installing the battery cover” on page 8.)

Understanding Your Phone 17

Section 2: Understanding Your Phone

This section outlines key features of your phone, including
keys, displays, and icons.

Features

•

3.65-inch (486x320 pixel) HVGA full-screen touch screen

•

High Speed Data [EVDO 1x - Rev 0 Capable Technology, 4G Long
Term Evolution (LTE) Technology, and Wi-Fi Technology]

•

Android OS

•

Motion and position sensitivity

•

Full integration with Google® applications, including Play Store®,
plus pre-loaded applications

•

Connections

–

4G LTE

–

Wi-Fi 802.11 b/g/n

–

Wireless Modem Service

–

Bluetooth 3.0 (For more information, refer to

“Bluetooth

profiles”

on page 124.)

•

Messaging Services (with on-screen QWERTY Keypads)

–

Text, Picture, and Video Messaging

–

Voice Messaging

–

Email

–

Mobile Instant Messenger (IM)

–

Chat

•

Full-HTML Browser

•

Global Positioning (GPS) Technology

•

3.2 Megapixel CMOS Camera-Camcorder, rear-facing

•

1.3 Megapixel CMOS Camera-Camcorder, front-facing

•

Picture Gallery, supporting JPG, PNG, GIF, and BMP formats

•

Music Player, supporting MP3 format

•

Video Player, supporting MP4, M4V, 3GP, AVI, DIVX, MKV, FLV, VP8,
and ASF formats

•

Speakerphone

•

Voice recognition by Nuance®

•

Ringtone and Alert tone support for MP3, AAC, WMA, OGG, QCP,
EVRC, MIDI, WAV, and AMR formats

•

Support for microSD™ and microSDHC™ Memory Cards (up to
32 GB capacity) (A microSD Memory Card is included with your
phone.)

18

Front View

1.

Earpiece

: Listen to callers.

2.

Menu Key

: Touch to display options for the current

screen.

3.

Home Key

: Touch to display the Home screen. Touch

and hold at any time to launch Task Manager.

4.

Back Key

: Touch to return to the previous screen or

option.

5.

Microphone

: Passes your voice to other parties in a call.
Used when recording voice notes. Passes your voice to
Voice Dialer. (For more information, refer to “Voice
Recorder” on page 119 and “Voice Dialer” on page

118.)

6.

Search Key

: Touch to launch Search, to search your

device or the web.

7.

Light and Proximity Sensors

: Light sensor adjusts

screen brightness when

Brightness

is set to

Automatic

brightness

. (For more information, refer to “Brightness”
on page 132.) During a call, Proximity sensor detects
that the phone is next to your face and darkens the
screen to save battery power.

8.

Camera Lens

: Take photos or record videos.

1

2 3

5

8

7

4 6

Understanding Your Phone 19

Side Views

1.

3.5mm Headset Jack

: allows you to plug in

headphones.

2.

Volume Key

: From a Home screen, press to adjust
Master Volume. During calls or music playback, press
to adjust volume. Press to mute the ringtone of an
incoming call.

3.

USB Power/Accessory Port

: Plug in a USB cable for

charging or to sync music and files.

4.

Power/Lock Key

: Press and hold to power your phone
on or off. With the phone on, press to lock your phone
and blank or waken the display.

1

2

4

3

20

Back View

1.

Camera Lens

: Take photos or record videos.

2.

Flash

: Used when taking pictures or record videos in

low light.

3.

Back Cover

: Protects the battery, LTE SIM slot, and

Memory Card slot.

4.

Speaker Grill

: Plays ringtones, call audio when in

Speakerphone mode, music, and other sounds.

1

2

3

4

Understanding Your Phone 21

Touch Screen Display

Your phone’s touch screen display is the interface to its
features.

1.

Annunciator Line

: Presents icons showing network,
system, and connection status. (For more information,
refer to “Annunciator Line” on page 23.)

2.

Home screen

: Starting point for using your phone. Place
application icons, widgets, and other items to
customize your phone to your needs. (For more
information, refer to “Home Screen” on page 26, .)

3.

Primary Shortcuts

: Shortcuts to your phone’s common
features. (For more information, refer to “Primary
Shortcuts” on page 28.)

4.

Shortcuts

: Shortcuts can be added for quick access to
applications or features, such as Email or other
applications. (For more information, refer to “Adding
Shortcuts to a Home Screen panel” on page 30

.)

5.

Widget

: Widgets can be added to provide direct access
to applications or features, such as Google Search.
(See “Adding Widgets to a Home Screen panel” on
page 29.)

6.

Panel Numbers

: Indicate which of the seven Home
screen panels appears in the display. (See “Extended
Home Screen” on page 27.)

1

3

2

4

6

5

22

Display settings

You can customize display settings to your preferences. (For
more information, refer to “Display” on page 132.)

Changing the Screen Orientation

You can manually change the orientation of most of your
phone’s screens by opening the QWERTY keypad.

Your SCH-R820 can also automatically change the
orientation of some screens. The phone’s built-in
accelerometer senses movement and changes a screen’s
orientation from portrait to landscape.

Note:

Some screens, especially those for applications and
games, do not respond to the accelerometer.

Understanding Your Phone 23

Annunciator Line

The Annunciator line displays icons to show network status,
battery power, and other details.

Signal Strength

: Current signal strength. The
greater the number of bars, the stronger the
signal.

Airplane Mode Active

: All wireless
communications are disabled. (See “Airplane
mode” on page 125.)

System Alert

: Check Notifications Panel for alerts.

Voice Call

: A voice call is in progress.

Speakerphone

: Speakerphone is enabled.

Missed Call

: Displays when there is a missed call.

Battery Level

: Shown fully charged.

Charging Indicator

: Battery is charging.

Device Power Critical

: Battery has only three
percent power remaining. Charge immediately.

1X Connection Active

: Phone is active on a 1X

system.

EV Connection Active

: Phone is active on an EVDO

system.

4G Connection Active

: Phone is active on a 4G LTE

system.

USB Connected

:The phone is connected to a

computer using a USB cable.

New Text Message

: You have a new text or

multimedia message.

New Voicemail

: You have new voicemail.

New Email Message

: You have new email.

Alarm Set

: An alarm is active. (For more

information, refer to “Clock” on page 107.)

Silent mode

: All sounds except media and alarms

are silenced. (See “Silent mode” on page 129.)

Vibrate mode

: All sounds are silenced, but the

phone vibrates for alerts. (See “Vibrate” on page

129.)

24

Navigation

Navigate your phone’s features using the command keys and
the touch screen.

Warning!

If your handset has a touch screen display, please
note that a touch screen responds best to a light
touch from the pad of your finger. Using excessive
force or a metallic object when pressing on the touch
screen may damage the tempered glass surface and
void the warranty. (For more information, refer to
“Warranty Information” on page 175.)

Command Keys

Menu Key

Touch

Menu

to display a context-sensitive menu of

options for the current screen or feature.

Home Key

•

Touch

Home

to display the Home screen.

•

Touch and hold at any time to launch the

Recent

pop-up. It gives

you quick access to features and/or apps you’ve used recently.

Tip:

At the bottom of the Recent pop-up, touch Task Manager
to review and manage active applications. (For more
information, refer to “Task Manager” on page 117.)

Preparing SD Card

: An optional memory card is

installed and being prepared for use.

SD Card ready to be removed

: Memory card has
been unmounted and can be removed without
damaging files stored on the card.

SD Card Media scanning complete

: Scan for
media files on optional memory card is
complete.

SD Card removed

: Optional memory card

removed without being unmounted.

Bluetooth Active

: Bluetooth is turned on.

Bluetooth Connected

: The phone is paired with

another Bluetooth device.

Wi-Fi Active

: Wi-Fi is connected, active, and
communicating with a Wireless Access Point
(WAP).

Wi-Fi Action Needed

: Action needed to connect to

Wireless Access Point (WAP).

TTY

: TTY Mode is active.