Samsung SCH-A870 User Manual
SCH-a870 Series
PORTABLE
Tri-Mode
Mobile Phone
User Guide
Please read this manual before operating your
phone, and keep it for future reference.
ZB15_PMa870_051706_F5
Intellectual Property
All Intellectual Property , as defin ed below , owned by or which is
otherwise the property of Samsung or its respecti ve suppliers
relating to the SAMSUNG Phone, including but not limited to,
accessories, parts, or software relating there to (the “Phone
System”), is proprietary to Samsung and protected under federal
laws, state laws, and international treaty provisions. Intellectual
Property includes, but is not limited to, inventions (patentable or
unpatentable), patents, trade secrets, copyrights, software,
computer programs, and related documentation and other
works of authorship. Y ou ma y not infringe or otherwise viol ate
the rights secured by the Intellectual Property. Moreover, you
agree that you will not (and will not attempt to) modify, pr epare
derivative works of, reverse engineer, decompile, disassemble,
or otherwise attempt to create so urce code from the software. No
title to or ownership in the Intellectual Property is transferred to
you. All applicable rights of the Intellectual Property shall
remain with SAMSUNG and its suppliers.
Samsung Telecommunications America (ST A), L.P.
Headquarters: Customer Care Center:
1301 E. Lookout Drive 1000 Klein St.
Richardson, TX 75082 Plano, TX 75074
Toll Free Tel: 1.888.987.HELP (4357)
Fax: 972.801.6065
Internet Address: http://www.samsungusa.com
©
2006 Samsung Telecommunications America, L.P. is a
registered trademark of Samsung Electr onics America, Inc. and
its related entities.
Licensed by Qualcomm Incorporated under one or more of the
following patents: U.S. Patent No. 4, 901, 307; 5 , 056, 109; 5, 099, 204;
5, 101, 501; 5, 103, 459; 5, 107, 225; 5, 109, 390.
Printed in Korea
GH68-08345A
VibeTonz® is a registered Tra demark of Immers ion Corp oration.
Openwave® is a registered Trademark of Openwave, Inc.
RSA® is a registered Trademark RSA Security, Inc.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY
CONT AINED ON T HE WARRANTY PAGE ENCLOSED WITH
THE PRODUCT , THE PURCHASER T AKES THE PRODUCT "AS
IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT
TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE
MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR
ANY PARTICULAR PURPOSE OR USE; THE DESIGN,
CONDITION OR QUALITY OF THE PRODUCT; THE
PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP
OF THE PRODUCT OR THE COMPONENTS CONTAINED
THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR
CONTRACT PERTAINING THERETO. NOTHING
CONTAINED IN THE INST RUCTION MANUAL SHALL BE
CONSTRUED TO CREATE AN EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT
TO THE PRODUCT . IN ADDITION, SAMSUNG SHALL NOT BE
LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING
FROM THE PURCHASE OR USE OF THE PRODUCT OR
ARISING FROM THE BREACH OF THE EXPRESS WARRANTY,
INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR
BENEFITS.
Table of Contents
Section 1: Getting Started ..................................9
Turning Your Phone On and Off ........................................10
Setting Up Voicemail ........................................................10
Understanding this User Manual .......................................11
Section 2: Understanding Your Phone ............. 13
Features of Your Phone ....................................................14
Front View of Your Phone .................................................15
Command Keys ................................................................19
Understanding the Display Screen ....................................21
Battery ............................................................................. 25
Phone Memory .................................................................28
Section 3: Call Functions ..................................29
Making a Call ...................................................................30
Answering a Call ..............................................................31
Recent Calls .....................................................................31
Roaming ..........................................................................35
TTY .................................................................................. 36
VoiceSignal® ................................................................... 37
Section 4: Menu Navigation .............................47
Menu Navigation ..............................................................48
Menu Outline ...................................................................50
Section 5: Entering Text ...................................57
Changing the Text Entry Mode ..........................................58
Using Word Mode .............................................................59
Entering Upper and Lower Case .......................................60
Entering Symbols .............................................................61
Entering Numbers ............................................................62
Section 6: Understanding Your Contacts ......... 63
Opening Contacts Menu ...................................................64
Table of Contents 5
Table of Contents
Adding a Contact ..............................................................65
Adding Pauses .................................................................68
Contact Groups .................................................................69
Finding a Contacts Entry ...................................................73
Editing an Existing Contact Entry ......................................73
Deleting a Contact Entry ...................................................74
Table of Contents
Storing Numbers After a Call ............................................74
Speed Dialing ...................................................................75
Finding My Phone Number ...............................................76
Section 7: Messaging .......................................77
Types of Messages ...........................................................78
Retrieving New Messages ................................................78
Creating and Sending TXT Messages ................................79
Creating and Sending PIX Messages .................................81
Receiving PIX Messages ...................................................82
New Sketch Messages .....................................................84
Message Folders ..............................................................84
Changing Message Settings .............................................90
Voicemail .........................................................................91
E-Mail ..............................................................................92
Mobile IM .........................................................................92
Chat .................................................................................93
Section 8: Changing Your Settings ..................95
My Account ......................................................................96
Tools ................................................................................96
Sound Settings .................................................................97
Display Settings .............................................................100
Phone Settings ...............................................................106
Call Settings ...................................................................115
Bluetooth Settings ..........................................................119
Memory ..........................................................................122
Phone Info ......................................................................123
6
Section 9: Multimedia ....................................125
Get It Now ......................................................................126
Get Tunes & Tones .........................................................127
Get PIX ...........................................................................129
Get Fun & Games ...........................................................132
Get News & Info .............................................................132
Get Going .......................................................................133
Get Extras ......................................................................134
Section 10: Tools ............................................135
Voice Commands ...........................................................136
Calculator ......................................................................136
Calendar ........................................................................138
Alarm Clock ...................................................................141
World Clock ....................................................................143
Stop Watch ....................................................................144
Notepad ......................................................................... 145
Section 11: Mobile Web .................................. 147
Mobile Web ....................................................................148
Launching Mobile Web ...................................................148
Exit Mobile Web .............................................................148
Navigate the Web ...........................................................149
Mobile Web Soft Keys ....................................................149
Links .............................................................................. 151
Place a Call While Using Mobile Web ..............................151
Section 12: Health and Safety Information ....153
Health and Safety Information ........................................154
Consumer Information on Wireless Phones .....................156
Road Safety ...................................................................166
Operating Environment ...................................................169
Using Your Phone Near Other Electronic Devices ............169
Potentially Explosive Environments ................................. 172
Emergency Calls ............................................................172
Table of Contents 7
Table of Contents
FCC Notice and Cautions ................................................174
Other Important Safety Information .................................174
Product Performance ......................................................175
Availability of Various Features/Ring Tones .....................177
Battery Standby and Talk Time .......................................177
Battery Precautions ........................................................177
Table of Contents
Care and Maintenance ....................................................179
Section 13: Warranty Information ..................181
Standard Limited Warranty .............................................182
Index ...............................................................189
8
Section 1: Getting Started
Topics Covered
• Turning Your Phone On and Off
• Setting Up Voicemail
• Understanding this User Manual
This section allows you to start using your phone by
activating your service, setting up your voicemail,
contacting customer support, or getting an
understanding of how this manual is put together.
Section 1: Getting Started 9
Section 1
Turning Your Phone On and Off
Turning Your Phone On
1. Open the flip, then press .
Note: As with any other radio-transmitting device, do not touch the internal
antenna as it affects call quality and may cause the phone to operate at a
higher power level than is necessary. The internal antenna is located along
the top on the back side of your phone.
2. Once the phone finds a signal, the time, date, and day
appear in the display.
If your phone is outside the Verizon W ireless coverage
area the roaming icon appears in the top of the
Section 1
display.
Turn Your Phone Off
Press and hold for two or more seconds. Y our phone
powers off.
Setting Up Voicemail
Voicemail allows callers to l eave v oic e me ssa ges, whic h
can be retrieved any time.
Note: Once your voicemail account has been set up, you can use the
Voicemail selection 7 (under the Messaging menu) to view details of voice
messages in your voicemail box.
10
Understanding this User Manual
Voicemail Setup
1. In standby mode, press and hold the key or press
, , , .
2. Follow the prompts in the new user tuto rial to setup your
mailbox.
Listen to Voicemail
1. In standby mode, press and hold the key or press
, , , .
2. You are then prompted to enter your password followed
by key.
3. Follow the recorded prompts to listen to messages,
change administrative options, and so on.
Understanding this User Manual
The chapters of this manual generally follow the same
order as the menus and sub-menus in your phone. A
robust index for quick reference to most features begins
on page 189.
Also included is important safety information that you
should know before using your phone. Most of this
information is near the back of the guide, beginning on
page 153.
Notes and Tips
Throughout this guide are icons and text that are set apart
from the rest. These ar e intended to po int out important
information, quick methods for activating features, to
define terms, and more. The definitions for these methods
are as follows:
Section 1
Section 1: Getting Started 11
Section 1
• Notes: Explain alternative options within the current feature,
menu, or sub-menu.
• Tips: Provide quick or innovative methods for performing
functions related to the subject at hand.
• Important: Points out important information about the current
feature that could affect performance, or even damage your
phone.
12
Section 2: Understanding Your Phone
Topics Covered
• Features of Your Phone
• Front View of Your Phone
• Command Keys
• Understanding the Display Screen
• Battery
• Phone Memory
This section outlines some key featur es of your phone. It
also displays the screen and the icons that are displayed
when the phone is in use.
Section 2
Section 2: Understanding Your Phone 13
Features of Your Phone
• Domestic and international voice services (available on
participating networks).
• High speed data (CDMA 2000 1x Technology)
• Global Positioning (GPS) Technology
• Personal Information Management (PIM) Functions
• Picture (PIX) Messaging
• TXT Messaging
• VibeTonz® Ringtones
• E-mail Messaging
• Mobile IM
• Chat
• VGA (300K Pixel) Camera
• Advanced Speech Recognition
• Speakerphone
• 64MB Phone Memory (30MB of Actual User Memory)
Section 2
• Bluetooth® Wireless Technology **
** The SCH-a870 supports the wireless handsfree profile, serial port profile, and dialup networking profile for Bluetooth® wireless technology. The SCH-a870 does not
support Bluetooth OBEX profiles. Go to www.verizonwireless.com/bluetoothchart to
check vehicle/accessory compatibility.
14
Front View of Your Phone
Front View of Your Phone
The following illustrations show the main elements of
your phone:
Open View
Section 2
Section 2: Understanding Your Phone 15
Features
Section 2
1. Earpiece: The earpiece allows you to hear the other
caller.
2. Display Screen Icons: Indicates the status of your
phone, including status icons, message indicators, signal
strength, etc.
3. Navigation Keys: This key allows you to scroll through
the phone menu options.
4. Left Soft Key: This key is used to navigate through
menus and applications by selecting the choice available
in the Left Soft key Option.
5. Send Key: Allows you to place or receive a call. In
standby mode, press the key once to access the recent
call log.
6. Clear Key: Deletes characters from the display when you
are in text entry mode. Press to return to the previous
menu or screen when navigating features on your phone.
7. Voicemail Key: In standby mode press and hold to
launch Voicemail.
8. Special Function Keys: Enters special characters.
Performs various functions.
9. VoiceSignal Key: In standby mode press and hold to
launch VoiceSignal.
10.Power/Accessory Connector: The power/accessory
interface connector is used to plug in the charging
accessories and also connect any available accessory
cables to your phone.
16
Front View of Your Phone
11.Microphone: The Microphone allows the other caller to
hear you clearly when you are speaking to them.
12.Alpha-numeric Keys: Use these keys to enter numbers,
letters, and characters.
13.End Key: Ends a call. If you press and hold the END key,
the power goes On or Off. When you rec eive an inco ming
call, press to send the call to voicemail.
14.Right Soft Key: This key is used to navigate through
menus and applications by selecting the choice available
in the Right Soft key Option.
15.Center/OK Key: Pressing when navigating through a
menu accepts the highlighted choice in a menu.
16.Speaker: Ringtones and Sounds are played through the
speaker.
Section 2
Section 2: Understanding Your Phone 17
Closed View
Features
Section 2
1. Headset Jack: Allows you to plug in an optional headset
for safe, convenient, hands-free conversations.
2. Flash: The built-in flash has manual and automatic
capabilities.
3. Volume Key: Allows you to adjust the master volume in
standby mode (with the flip open) or adjust the voice
volume during a call. To mute the ringer during an
incoming call, press the volume key up or down. When
the flip is closed, press and hold the key, and sub LCD
displays.
18
Command Keys
4. External LCD Display: External LCD shows signal and
battery strength, alarm, time, day, and date. It also
displays incoming calls or messages.
5. Speakerphone Key: Press this key to enable/disable the
speakerphone option. During a call press and hold
speakerphone key to enable/disable. When the
speakerphone option is enabled/disabled you will here a
tone.
6. Camera Key: Launches the Camera feature of your
phone.
7. Camera Lens: The lens of your built-in camera.
Command Keys
Functions for the soft keys are defined by what appears
above each in the display . There are two soft keys, the left
soft key
Left Soft Key
Some functions of the left soft key are as follows.
• In standby mode, press the Message (left) soft key to
• When the left soft key function is Settings, press the Settings
• When the left soft key function is Edit, press the Edit (left) soft
and the right soft key .
open the Message menu.
(
left) soft key to view settings for the feature.
key to edit a Contact or Profile setting.
Section 2
Section 2: Understanding Your Phone 19
Right Soft Key
Some functions of the right soft key are as follows.
• In standby mode, press the Contacts (right) soft key to
open your Contacts list.
• When the right soft key function is Options, press the Options
(right) soft key to view more options for the current menu.
Clear Key
The CLR key is used to erase or clear numbers, text, or
symbols from the display . You can also use to return
to a previous menu or to r eturn to standby mode from any
menu.
• If you enter an incorrect character, briefly press to
backspace (and delete) the character.
• To erase the previous word in a sentence, press and hold .
• To back up one menu level, briefly press .
• To return to standby mode from any menu, press and hold
until you return to standby mode.
End Key
Section 2
Press and hold the End key to turn your phone on or off.
•
• Briefly press once to disconnect a call.
• Press to return to standby mode from any menu, or to
cancel the last input.
Send Key
The Send key is used to answer calls, dial calls, and to
recall the last number(s) dialed, received, or missed.
• Press once to answer calls.
20
Understanding the Display Screen
• Enter a number and briefly press to make a call.
• Briefly press in standby mode to display a list of recent
calls to and from your phone.
• Press twice in standby mode to call the most recently
dialed, received, or missed number.
• Press to pick up a waiting call. Press again to switch
back to the other call.
Navigation Key
Use the directional keys on the nav igation key to browse
menus, sub-menus, and lists. Each key also acts as a
shortcut to launch applications. The down navigation key
is user-definable.
Speakerphone Key
Use the speakerphone key to switch from using the
earpiece to the speakerphone before or during a call. Use
the volume keys (located on the right side of your phone)
adjust the volume. Press the speakerphone key to enable
and disable the speakerphone option.
Understanding the Display Screen
The top line of the display is reserved for icons that
indicate network status, battery power, signal strength,
and more. The following table lists some display icons
and their descriptions.
Display icons
Signal Strength: Always appears when your phone is
on and indicates the current signal strength. More bars
indicate a stronger signal.
Section 2
Section 2: Understanding Your Phone 21
Standalone Mode: Appears when Standalone Mode is
on. When on, all RF functions for your phone are
disabled, and you cannot use your phone to place or
receive calls.
Roaming: Yo ur phone is outside your home ar ea. While
roaming, another wireless provider may be handling your
call. The service rate for the call may be higher than those
made from within your home area. Ple ase refer t o Ve rizon
Wireless for roaming rates.
Digital: Appears when your phone is receiving digital
data.
Analog: Appears when your phone is receiving
analog data.
1X Protocol: Indicates your phone is using the CDMA 1X
protocol.
Note: 1X protocol is available only in the Verizon Wireless network.
SSL: Indicates the secure socket layer is active transmits
Section 2
your communications over the internet in an encrypted
format.
Voice Privacy: Prevents eavesdropping over a CDMA
traffic channel.
Phone Lock: Indicates your keypad is locked.
No service: Your phone cannot find a signal because
you’re outside a service area. You cannot make or receive
calls. Wait for a signal or move to an open area to find a
signal. This indicator always appears when you first turn
on your phone and disappears once service is located.
22
Understanding the Display Screen
Dormant: Indicates no incoming or outgoing data.
Voice Call: Indicates a call in progress. When dialing a
number, this icon flashes until the call connects.
Data Call: Indicates a call in progress. When dialing a
number, this icon flashes until the call connects.
E911 Only: Global Positioning Service (GPS) for 911 is set
to On for emergency calls only.
Location On
location and 911 calls.
Bluetooth On: Indicates that Bluetooth wireless
technology is active.
Bluetooth Connected: Indicates Bluetooth wireless
technology is active and connected.
Bluetooth Active: Indicates that Bluetooth wireless
technology is connected and receiving or pushing data.
: Global Positioning Service is set to On for
Battery Level: More bars indicate a greater charge.
When the battery is low, an empty battery icon flas hes
and the phone sounds an alert, which indicates your
phone is about to shut down.
TTY: Indicates that TTY is enabled.
All Sounds Off: The ringer is silenced for all alerts,
incoming calls, and incoming messages.
Alarm Only: Your phone will only ring when the set
alarm sounds.
Vibrate On: Your phone vibrates upon receiving a call.
Speakerphone: Your phone switches to speakerphone
instead of earpiece.
Section 2: Understanding Your Phone 23
Section 2
Missed Calls: Y our phone displays this icon when calls
are missed.
New Message: Yo u’ve re ceiv ed a new text, page or
web alert message. You’re also notified of a new
message by animations and sound. You have one or
more unread voicemail messages in your voicemail box.
(Only applicable on Wireless Network.)
Calendar Appointment: Y our phone displays this icon
when you have a calendar appointment scheduled.
Voicemail: You’ve received a voicemail message, page
or web alert message.
Alarm On: Indicates that your phone has a set alarm.
Auto Answer: Automatic answer is enabled. Your
phone automatically picks up calls after the designated
time with stereo headset or bluetooth headset
connected.
Dialogue boxes
Dialogue boxes prompt for action, inform you of status, or
warn of situations such as low memory. Dialogue boxes
Section 2
and their definitions are outlined below.
• Choice
• Example: “Save message draft?”
• Reconfirm
• Example: “Delete all received messages?”
• Performing
• Example: “Sending...” “Connecting...”
• Completed
24
Battery
• Example: “Message sent successfully!”
• Information
• Example: “New Message”
• Error
• Example: “System Error!”
• Warning
• Example: “Battery Low,” “Memory Full!”
Battery
Note: This phone comes packaged with a partially charged rechargeable
standard Li-Ion battery and travel charger.
Important: Although the phone can be used while the battery is charging,
the battery must be fully charged before first use, otherwise you could
damage the battery.
Using A Non-Supported Battery
Samsung handsets do not
support the use of a nonsupported battery.
When using a non-supported
battery you will hear a series of
beeps and you will see a warning
message that indicates “NON
SUPPORTED BATTERY SEE
USER GUIDE.” If you receive
this warning, battery charging is
disabled.
Section 2: Understanding Your Phone 25
Section 2
Samsung charging accessories (i.e. travel adapter, and
cigarette lighter adapter) will only charge a Samsung
approved battery.
To continue use of your Samsung handset press .
Note: When using a non-supported battery, the handset can only be used
for the duration of the battery life.
Important: Using a non-supported battery may cause damage to your
phone. Use a Samsung supported battery only.
Install the Battery
Section 2
1. Slide the battery cover down
and lift up to remove it.
2. Insert the top end of the
battery in the direction of
the arrow printed on the
battery into the phone
housing. The gold contacts
on the top of the battery
should match up with those
on the phone.
3. Push the bottom end of the battery down until it snaps
into place.
4. Slide the battery cover up until it snaps into place.
26
Battery
Remove the Battery
1. Slide the battery cover down
and lift up to remove it.
2. Use your finger to lift the
battery (bottom end first) up
and away from the phone.
Charge the Battery
Y our phone is powered by a rechar geable standard Li-ion
battery. Only use Samsung-approved charging devices
and batteries. Samsung accessories are designed to
maximize battery life. Using other accessories may
invalidate your warranty and may ca use damage.
Travel Charger
The travel charger is a convenient, light-weight charger
that rapidly charges your phone from any 120/ 220 VAC
outlet.
1. Plug the large end of the
travel charger into a
standard 120/220 VAC
wall outlet.
2. Insert the smaller end of
the travel charger into the
charger/ accessory
connector at the bottom end of the phone.
Section 2
Section 2: Understanding Your Phone 27
Note: You can use your phone while charging, however, the battery
charges faster if the phone is turned off.
Battery Indicator
The battery indicator in the upper-right corner of the
display indicates battery power level. Four bars ind icate
a full charge, while an empty icon indicates an almost
empty battery. Two to three minutes before the battery
becomes too low to operate, a blinking empty battery icon
appears and a tone sounds. If you continue to operate
the phone without charging, it shuts down.
Phone Memory
The following file types can be saved to the phone
memory:
Note: 30MB of memory is available for storing the file types listed below
and downloaded applications.
• My PIX: Pictures you have saved from a PIX message,
Section 2
downloaded via the “Get It Now” application, or taken using
your phone.
• My Sounds: Sounds recorded using your phone, or saved from
a PIX message with sound attached.
• My Ringtones: Ringtones you have downloaded via the “Get It
Now” application.
28
Section 3: Call Functions
Topics Covered
• Making a Call
• Answering a Call
• Recent Calls
•Roaming
• TTY
• VoiceSignal™
This section allows you to make or answer a call. It al so
includes the features and functionality associated with
making or answering a call.
Section 3: Call Functions 29
Section 3
Making a Call
1. At the standby screen, enter the n umber you wan t to call
using the keypad.
2. Press .
Making Calls Using Contacts
Contacts are entries that you create to store names,
numbers, and other information for people or groups of
interest. If you’ve already enter ed information into your
Contacts list, you can recall and dial the contact easily.
See "Adding a Contact" on page 65 for information on
creating contacts.
1. At the standby screen, press the right soft key
Contacts.
2. Press the or keys on the side of your phone or the
navigation up and down keys until the contact that you
want to call is highlighted.
Tip: To quickly locate a name, press (or multi-press) any key on the
keypad that corresponds to the first, second, and/or third letters of the
contact’s name.
3. When the desired contact is highlighted, press
VIEW. Details for the contact appear in the display.
4. If the entry contains more than one number, use or
to highlight the desired number.
5. Press to call the number.
Section 3
30
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