Please read this manual before operating your phone, and keep it for
future reference.
Telus_UG_A570_050405_F4
Intellectual Property
All Intellectual Property, as defined below, owned by or which is
otherwise the property of Samsung or its respective suppliers
relating to the SAMSUNG Phone, including but not limited to,
accessories, parts, or software relating thereto (the “Phone
System”), is proprietary to Samsung and protected under federal
laws, state laws, and international treaty provisions. Intellectual
Property includes, but is not limited to, inventions (patentable or
unpatentable), patents, trade secrets, copyrights, software, computer
programs, and related documentation and other works of authorship.
You may not infringe or otherwise violate the rights secured by the
Intellectual Property. Moreover, you agree that you will not (and will
not attempt to) modify, prepare derivative works of, reverse engineer,
decompile, disassemble, or otherwise attempt to create source code
from the software. No title to or ownership in the Intellectual Property
is transferred to you. All applicable rights of the Intellectual Property
shall remain with SAMSUNG and its suppliers.
Openwave® is a registered Trademark of Openwave, Inc.
RSA® is a registered Trademark RSA Security, Inc.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE
WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE
PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY
OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT
NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR
ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF
THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF
THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF
THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION
OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE
INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR
IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE
PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES
OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR
ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF
ANTICIPATED PROFITS OR BENEFITS.
1. Speaker: The speaker allows you to hear the other caller
and the different ring tones and sounds offered by your
phone.
2. Signal Strength Indicator: This icon represents the signal
strength by displaying bars. The more bars displayed, the
better the signal strength.
3. Display Screen: This screen displays all the information
needed to operate your phone.
4. Headset Jack: Allows you to plug in an optional headset for
safe, convenient hands-free conversations.
5. Volume Key: Allows you to adjust the ringer volume in
standby mode (with the flip open) or adjust the voice
volume during a call. The volume key can also be used to
scroll up or down to navigate through the different menu
options. To mute the ringer during an incoming call, press
the volume key up or down.
6. Left Softkey: This key can be used in several different ways.
• In idle mode, press to access the Menu.
• When using other features, such as the Web Browser, the
left softkey performs a context-sensitive action. This
action is shown in the bottom left corner of the Display
Screen.
Getting Started
7. Right Softkey: This key can be used in several different
ways.
• In idle mode, press to access your Contacts.
Getting Started 3
• When using other features, such as the Web Browse, the
right softkey performs a context-sensitive action. This
action is shown in the bottom right corner of the Display
Screen.
8. OK Key:
highlighted choice in the menu.
9. Navigation Key: This key allows you to scroll through the
phone menu options and provides a shortcut to phone
functions from standby mode.
10. SEND Key: This key can be used in several different ways.
Press when navigating through a menu accepts the
• Allows you to place or receive a call.
• In standby mode, press the key once to access the Outgoing
call log.
• If you press and hold the key down, you will initiate the
Voice Recognition feature.
11. Numeric Keypad: Use these keys to enter numbers, letters,
and characters.
12. Shift/Asterisk Key: This key can be used in several different
ways.
• Enters the asterisk [*] character for calling features.
• In text entry mode, press to change the character input
type (ABC, Abc, abc).
• In standby mode, press and hold to switch your handset
to Silent Mode.
13. Power/Accessory Interface Connector: The Power/
Accessory Interface Connector is used to plug in a travel
adaptor, or any available accessory to your phone.
4 Getting Started
14. Microphone: The microphone allows the other caller to
hear you clearly when you are speaking to them.
15. Space/Pound Key: This key can be used in several different
ways.
• Enters the pound [#] character for calling features.
• In text entry mode, press to enter a space.
• In standby mode, press and hold will prompt you to enter
your Lock code to lock the handset.
16. BACK Key: Deletes characters from the display when you
are in text entry mode. When in a menu, press to return to
the previous menu.
17. END Key: This key can be used in several different ways.
• During a call, press to end the call.
• When you receive an incoming call, press to enter silent
mode and mute the ringer.
• When the phone is off or in standby mode, press and hold
this key for a few seconds to turn your phone On or Off.
• When in the main menu, press to return the phone to
standby mode and cancel your input.
18. Ringer/Vibrate Indicator: This icon indicates that a ring
tone or vibrate is selected as the ringer.
19. Battery Indicator: The battery indicator displays the
amount of remaining battery charge currently available in
your phone. When all bars are displayed in the battery icon,
the phone’s battery is fully charged. When no bars are
displayed, the phone’s battery is completely discharged or
empty.
Getting Started
Getting Started 5
20. 1X Indicator: Technology that allows faster data rates,
always-on data service, and improved voice network
capacity.
Viewing the Display Screen
Your phone’s interior and exterior display screens provides a wealth
of information about your phone’s status and options. This list
identifies the symbols you’ll see on your phone’s display screens:
tells you a call is in progress.
means there is no service, as your phone cannot find a
signal.
displays your current signal strength. The more lines
you have, the stronger your signal.
displays your current battery strength at full.
displays your current battery strength at empty.
indicates that your phone is receiving 3G digital service.
indicates that your phone is receiving digital (non 3G)
service.
indicates that your phone is roaming.
indicates that your phone’s browser is in security mode.
indicates that your phone is in Airplane Mode. All TX
and RX transmissions are turned Off.
indicates that your phone is in Auto Answer mode. Calls
are automatically directed to voice mail after a selected
number of rings.
indicates that you have new text messages waiting.
indicates that you have new Voice Mail messages
waiting.
6 Getting Started
indicates that 3G functionality is active.
indicates that 3G functionality is dormant or inactive.
indicates that you are receiving information.indicates that you are sending information.
indicates that a file (ringer, game, java app, etc.) has
been downloaded to your phone.
indicates that the ringer is set at a level between 1-5 or
that 1-Beep is selected.
indicates that the ringer is turned Off.
indicates that your phone is in Vibrate mode.
indicates that your phone is in High+Vibrate mode.
indicates that your phone is in Silent mode.
indicates that an alarm is set on your phone.
Tip: Display indicators let you know when you’re off the network.
Features of Your Phone
Congratulations on the purchase of your Samsung SCH-a570 phone.
This phone is lightweight, easy-to-use, reliable, and it also offers
many significant features and service options:
Getting Started
• Dual-band/Dual-Mode capability provides access to other
Digital Networks where roaming agreements are established.
See "Roaming" on page 25.
• Mobile Browser
digital mode. See "Launching the Browser" on page 66.
TM
provides access to the wireless Internet in
Getting Started 7
• Messaging provides quick and convenient text messaging
capabilities. See "Using Text Messaging" on page 58.
• Downloadable games, Ringtones, wallpapers, and applications
allow you to turn down time into fun time and to personalize
your phone. See "Downloading Ringtones, Games and Images"
on page 70.
• The built-in organizer lets you schedule alerts to remind you of
important events. See "Schedule" on page 76.
• Five hundred internal Contacts entries. See "Using Contacts" on
page 47.
• Text to Speech (TTS) provides audio prompts and Voice
Command voice recognition. See "Voice Services" on page 27.
• English or French Language Menus.
Turning Your Phone On and Off
To turn your phone on:
• Press to turn your phone on.
Once your phone is On, it displays “Looking for Service” which
indicates that your phone is searching for a signal. When your phone
finds a signal, it automatically enters standby mode – the phone’s idle
state. At this point, you are ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of searching,
a Power Save feature is automatically activated. When a signal is
found, your phone automatically returns to standby mode.
In Power Save mode, your phone searches for a signal periodically
without your intervention. You can also initiate a search for service by
pressing any key (when your phone is turned On).
8 Getting Started
Tip: The Power Save feature helps to conserve your battery power when
you are in an area where there is no signal.
To turn your phone off:
• Press and hold for two seconds until you see the pow-
ering down animation on the display screen.
Your screen remains blank while your phone is off (unless the battery
is charging).
Using Your Phone’s Battery and Charger
Battery Capacity
Your phone is equipped with a Lithium Ion (LiIon) battery. It allows
you to recharge your battery before it is fully drained. The battery
provides approximately 3 hours of continuous digital talk time or
approximately 6 days of continuous digital standby time.
When the battery reaches 5% of its capacity, the battery icon blinks.
When there are approximately two minutes of talk time left, the
phone sounds an audible alert and then powers down.
Note: Long backlight settings, searching for service, vibrate mode,
playing games, or browser use affect the battery’s talk and standby
times.
Getting Started
Tip:Be sure to watch your phone’s battery level indicator and charge the
battery before it runs out of power.
Getting Started 9
Installing the Battery
To install the LiIon battery:
1. Insert the battery into the opening on the back of the phone
at an angle, making sure the plastic tab on the bottom of the
battery is inserted into the matching slot in the phone.
2. Press down until the battery snaps into place.
Removing the Battery
To remove your battery:
1. Make sure the power is off so that you don’t lose any stored
numbers or messages.
2. Push the battery release latch up completely.
3. Using the side tabs, pull the top of the battery away from the
phone and remove.
10 Getting Started
Charging the Battery
Your phone’s LiIon battery is rechargeable and should be charged as
soon as possible so you can begin using your phone.
Keeping track of your battery’s charge is important. If your battery
level becomes too low, your phone automatically turns off and you
will lose all the information you were just working on. For a quick
check of your phone’s battery level, glance at the battery charge
indicator located in the upper-right corner of either of your phone’s
display screens. indicates that the battery is full. If the battery
charge is getting too low, the battery icon blinks and the phone
sounds a warning tone.
Always use a Samsung-approved desktop charger, travel adapter, or
vehicle power adapter to charge your battery.
Getting Started
Warning! Using the wrong battery charger could cause damage to your
phone and void the warranty.
Getting Started 11
Phone Basics
Displaying Your Phone Number
Just in case you forget your phone number, your phone can remind
you.
To display your phone number:
• Press the left softkey for Menu, followed by to
display your phone number.
Note: To access the phone’s main Menu, press the left softkey from
standby mode. Menu items may be selected by highlighting them with
the navigation key and pressing , or you can press the number
corresponding to the menu item on your keypad.
Making and Answering Calls
Making Calls
Placing a call from your phone is as easy as making a call from any
land-line phone. Just enter the number and press and you’re on
your way to clear calls.
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number. (If you make a mistake while dialing,
press to erase one digit at a time. Press and hold
to erase the entire number.)
3. Press to call.
4. Press or close the phone when you are finished.
12 Phone Basics
Tip: To redial your last outgoing call, press twice.
You can also place calls from your phone by using Voice Command
(page 28), Speed Dialing numbers from your Contacts (page 18),
and using your Call History listings (page 52).
Answering Calls
To answer an incoming call:
1. Make sure your phone is on. (If your phone is off,
incoming calls go to Voice Mail.)
2. Press to answer an incoming call. (Depending on your
phone’s settings, you may also answer incoming calls by
opening the phone or by pressing any number key. See “Call
Answer Mode” on page 94 for more information.)
Your phone notifies you of incoming calls in the following ways:
• The phone rings and/or vibrates.
• The LED flashes.
• The backlight illuminates.
• The screen displays an incoming call message.
If the incoming call is from a number stored in your Contacts, the
Contacts entry’s name is displayed. The caller’s phone number may
also be displayed, if available.
The following options are also available to handle an incoming call:
• Press or the volume key to quiet the ringer.
• Either press the right soft key or press and hold the
volume key for 2 seconds to Ignore the incoming call and send
it directly to your Voice Mail box.
Phone Basics
Phone Basics 13
Ending a Call
To disconnect a call when you are finished:
• Close the phone or press .
Missed Call Notification
When an incoming call is not answered, the Missed Call log is
displayed on your screen. You have two options:
• Press the left softkey to Save the phone number to your
Contacts.
• Press the right softkey to call the number back.
Calling Emergency Numbers
You can place calls to 911 (dial and press ), even
if your phone is locked or your account is restricted.
Warning: 911 call can be terminated by closing a flip or pressing END
key.
However, after terminating call phone will stay in Emergency mode and
from emergency mode you can exit by pressing .
Warning: You can not make 911 calls when the phone is in airplane
mode and the icon “phone off “is displayed. Turn the phone back on, by
disabling airplane mode. For more details, see "Airplane Mode" on page
92.
14 Phone Basics
In-Call Options
Select actions by pressing the right softkey for Options during a
call. A list of options is displayed that allows you to perform different
actions during the course of a call. The following options are
available: (To select an option, press the corresponding keypad
number or highlight the option and press .)
• (1) Mute or UnMute allows you to mute or reactivate your
phone’s microphone.
• (2) Call History checks your call log for Missed, Outgoing,
and Incoming calls. You can also erase the logs from this
menu.
• (3) Contacts accesses the Contacts menu options.
• (4) 3-Way Call allows you to talk to two different people at the
same time. (For more information, see "Making a Three-Way
Call" on page 24.)
• (5) Messages allows you to check for Voice Mail and
notifications.
• (6) Voice Memo allows you to record the current conversation.
(For more information, see "Reviewing and Erasing Memos" on
page 36.)
• (7) Utilities accesses the Utilities menu options.
• (8) Version displays the hardware/software version and
Preferred Roaming List (PRL) being used.
Phone Basics
Phone Basics 15
End-of-Call Options
After receiving a call from or making a call to a phone number that is
not in your Contacts, the phone number and the duration of the call
are displayed. Press the right softkey to Save the new number in
your Contacts. (See below for more information on “Saving a Phone
Number.”)
Note: The End-of-Call options are not displayed for calls identified as
Unknown ID or Restricted number.
Saving a Phone Number
Your phone can store up to 500 entries (numbers/e-mails/URLs) in
seven categories (Home, Office, Mobile, Pager, Fax, Alias, E-Mail).
Phone book capacity is based by number of entries not by number of
contacts. (For more information, see "Adding a New Contact" on page
47.)
To save a number from standby mode:
1. Enter a phone number.
2. Press the right softkey for Save.
3. Using the navigation keys, select New Entry to create a new
contact or Find to add the number to an existing contact
and press .
4. Select the Type using the navigation key and press .
• Home• Office• Mobile
• Pager• Fax
5. Enter the name using the keypad and press
• After you have saved the number, the new Contacts entry is
16 Phone Basics
.
displayed.
Dialing and Saving Phone Numbers With Pauses
You can dial or save phone numbers with pauses for use with
automated systems, such as Voice Mail or credit card billing
numbers.
There are two types of pauses available on your phone:
• Hard Pause (P) sends the next set of numbers when you
press .
• 2-Second Pause (T) automatically sends the next set of
numbers after two seconds.
Note: You can have multiple pauses in a phone number and combine
2-second and hard pauses.
To dial or save phone numbers with pauses:
1. Enter a phone number from standby mode.
2. Press
1. Enter additional numbers.
2. Press to dial the number.
left softkey for Options and select P pause for a
hard pause or T pause for a 2-second pause.
— or—
Press right softkey to Save to save the number in your
internal Contacts.
• When dialing a number with a hard pause, press to
send the next set of numbers.
Phone Basics
Dialing From Contacts
To dial directly from a Contacts entry:
1. Press the right softkey to display your Contacts.
Phone Basics 17
2. Scroll left or right to search by Name, Entry, or Group.
3. Scroll up or down to highlight the desired entry and press
to make the call.
Tip: If the desired entry contains more than one phone number, scroll up
or down to display the number you wish to call and press to make
the call.
Using One-Touch/Two-Touch/Three-Touch
Speed Dialing
You can store up to 500 numbers in your phone’s speed dial memory
to make contacting friends and family as easy as pressing a few
buttons. With this feature, you can dial Speed Dial entries using one
key press for locations 1-9, two key presses for locations 10-99, and
three key presses for 100-500.
To use One-Touch Dialing for Speed Dial locations 1-9:
• Press and hold the appropriate key for approximately two
seconds. (The display confirms that the number has been
dialed when it shows “Calling...”.)
To use Two-Touch Dialing for Speed Dial locations 10-99:
1. Press the first digit.
2. Press and hold the second digit for approximately two
seconds. (The display confirms that the number has been
dialed when it shows “Calling...”.)
To use Three-Touch Dialing for Speed Dial locations 100-500:
1. Press the first digit.
2. Press the second digit.
18 Phone Basics
3. Press and hold the third digit for approximately two
seconds. (The display confirms that the number has been
dialed when it shows “Calling...”.)
Note: Your phone also supports 1- 4 digit dialing. If you enter a number
using the keypad without holding the last number and then press ,
your phone will dial those digits. (For example, if you enter
and press , it dials 211, not the number stored in memory
location 211.
Entering Text
Selecting a Character Input Mode
Your phone provides convenient ways to enter words, letters,
punctuation, symbols, and numbers whenever you are prompted to
enter text (for example, when adding a Contacts entry or when
sending text messages).
To change the character input mode:
1. When you display a screen where you can enter text,
press the left softkey for Options.
2. Select a character input mode:
• T9 (English) to enter characters using predictive
T9 Text Input (see page 20).
• Alpha to enter characters by tapping the keypad
(see page 20).
• Symbol to enter symbols (see page 21).
• Number to enter numbers (see page 21).
Phone Basics
Phone Basics 19
Entering Characters Using T9 Text Input
T9 Text Input lets you enter text in your phone by pressing keys just
once per letter. (To select the T9 (English) mode when entering text,
see “Selecting a Character Input Mode” above.)
T9 Text Input analyzes the letters you enter using an intuitive word
database and creates a suitable word. (The word may change as you
type.) If the word you want does not display after you have entered all
the letters, press to scroll through additional word selections.
To accept a word and insert a space, press .
If you make a mistake, press to erase a single character.
Press and hold to delete an entire entry.
To enter text using T9:
1. From the text entry screen (for example, a new event in
scheduler), press the
T9 (English).
2. Use your keypad to enter the new event. (For example, to
enter “Meeting”, press once, twice, once,
once, once, and once.)
left softkey for Options and select
Entering Characters by Tapping the Keypad
To enter characters by tapping the keypad, select the Alpha mode
(see “Selecting a Character Input Mode” on page 19). Press the
corresponding key repeatedly until the desired character appears.
When the icon is shown, the first letter of the first word is
capitalized and following letters are lowercase. The key can be
used to select the case desired.
To enter text using Alpha:
1. From a text entry screen (for example, a Contacts entry),
press the
left softkey for Options and select Alpha.
20 Phone Basics
2. Use your keypad to enter the contact's name. (For example,
to enter "Bill", press twice, three times,
three times, and three times again.)
Characters scroll in the following order:
• . @ ? ! - , & : ’ 1
P Q R S 7
Phone Basics
• A B C 2
• D E F 3
• G H I 4
• J K L 5
• M N O 6
After a character is entered, the cursor automatically advances to the
next space after two seconds or when you enter a character on a
different key.
T U V 8
W X Y Z 9
0
Space
Change case
Entering Numbers and Symbols
To enter numbers:
• Select the Number mode and press the appropriate key. (See
“Selecting a Character Input Mode” on page 19.)
To enter symbols:
• Select the Symbol mode. (See “Selecting a Character Input
Mode” on page 19.) To enter a symbol, press the appropriate
key indicated on the display.
Phone Basics 21
Using Caller ID
Caller ID allows people to identify a caller before answering the
phone by displaying the number of the incoming call. If you do not
want your number displayed when you make a call, just follow these
easy steps.
To block your phone number from being displayed for a specific
outgoing call:
1. Press .
2. Enter the number you want to call.
3. Press .
To permanently block your number, call the Customer Service
department of your network service provider.
Responding to Call Waiting
When you’re on a call, Call Waiting alerts you of incoming calls by
sounding two beeps. Your phone’s screen informs you that another
call is coming in and displays the caller’s phone number (if it is
available and you are in digital mode).
To respond to an incoming call while you’re on a call:
• Press . (This puts the first caller on hold and answers the
second call.)
To switch back to the first caller:
• Press again.
Do Not Disturb Mode
For those calls where you don’t want to be interrupted, you can
activate Do Not Disturb mode, which disables Call Waiting.
To activate Do Not Disturb Mode:
22 Phone Basics
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