Samsung SCH-1500 User Manual

The Clear Alternative to Cellular

Sprint PCS Phone

SCH-1500

Manufactured by Samsung

User Guide

Please read this manual before operating the phone,

and keep it for future reference.

Intellectual Property

All Intellectual Pro pe rty, as defined below, owned by or which is otherwise the property of Samsung, Sprint PCS and their respective

suppliers relating to the Sprin t PCS Phone™, including but not limited to, accessories, pa rts, or soft war e re lating ther eto ( the Phone System), is the sole and e xc lusiv e propert y of Samsung o r Sprint PCS. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer pro grams, an d rel at e d doc umentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree you will not (and will not atte mpt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code fro m the sof tw are. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectua l Property shall rem a in with Samsung, Sprint PCS and their respective suppliers.

Sprint PCS Customer Care

To contact Sprint PCS Customer Care:

, , , or call 1-888-211-4PCS ( 4727).

Dial (In Southern Cal ifor nia, call 1-800-455-45 51. )

© 1998 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, Sprint PCS and the diamond logo are registered trademarks of Sprint Communications Company L.P., used under license. Sprint PCS Phone is a trademark of Sprint Communications Company, L.P., used under licence. Samsung and SCH-1500 are registered trademarks of Samsung Elec tronics Co., Ltd. All o ther trademarks are the p roperty of their respecti ve owners.

Printed in S o uth Korea

Welcome to Sprint PC S

Sprint PCS built the only all-digital , nationwide netw or k fr om

the ground up, for a new level of clarity. We’ve built our network to give you what we believe you really want from a wireless phone company: clear sound, private conversations and time-saving features. But Sp rint PCS also has the potential to do something even mor e f a r-r ea c h ing — si mpl ify your life. Our advanced technology is designed to grow with your communication needs so that, one day, you will be able to rely entirely on your Sprint PCS Phone™ to stay connected.

This User Guide will introduce you to our technology and your new Sprint PCS Phone™ through easy-to-follow instructions. If you have additional questions, w e’ ll be happy to help you in person. Just stop by any Sprint PCS Center, or call Sprint PCS Customer Care by dialing , ,

, or by dialing 1-888-211-4PCS (4727). (In Southern California, call 1-800-455-4551.) Thank you fo r choosing Sprint PCS.

First Things First

Read this before you do anything else:

Determine if your phone is pre-activated:

If you received your Sprint PCS purchased it at a Sprint PCS Center, your phone should already be activated and simply needs to be unlocked.

See “How to Unlock Your Phone.”

How to activate your phone:

There are two ways to activate your phone.

1. The fastest way is to call from your new Sprint PCS Phone:

• Fully charge your battery.

• Turn on your Sprint PCS Phone and verify that you

are in a Sprint PCS Service area (no or is

displayed, which would indicate roaming)

• Press , , . You will be connected

to a Sprint PCS Customer Care Advocate who will guide you through the activation process. (In So uthern California, call 1-888-PCS-6699 from any phone other than your Sprint PCS Phone™.)

2. Another option is to call Sprint PCS Custom er Car e fro m any phone other than your new Sprint PCS Phone. Call us toll-free at 1-888-715-4588. (In Southern California, call 1-888-PCS-6699.)

What you should know before you call:

The call typically takes about 30 minutes, but may take l onger at peak times. Your Sprint PCS Phone will be ready for use approximately one to three hours after this call is complete.

PhoneTM in the mail or

What you should have handy:

• Your new Sprint PCS Phone

• The original packaging for your new phone

• Your billing address

• Your Social Security number or Tax ID number

• Your driver’s license number

• Pen and paper to write down your new Sprint PCS Phone number

During this call, a Sprint PCS Customer Care Advocate will collect your information and help you select your Sprint PCS Service Plan. Once you’ve made all your selections, they’ll guide you through the activation process.

How to unlock your phone:

If you received your Sprint PCS Phone

in the mail or

purchased it at a Sprint PCS Center, your phone is already

activated. Just enter your four-digit lock code, and you’ll be ready to begin making calls.

If you can’t recall your lock code, try the last four digits of either your Sprint PCS Phone number, Social Security number or Tax ID number. If none of these numbers work, your phone should be reprogrammed. Take it to the nearest Sprint PCS Center f or assistance.

How to get help:

If you need help with these steps or anything else regarding your new Sprint PCS Phone

, please call Sprint PCS

Customer Care at 1-888-211-4PCS (4727). (In Southern California, call 1-800-455-4551. ) You can also press , ,

on your activ ate d

Sprint PCS Phone. (In Southern California, press:

, , , , .)

A Sprint PCS Customer Care Advocate will answer your call 24 hours a day and will be happy to assist you.

Note: Our services are provided to you under certain terms and conditions, all of which are listed in the literature included in your Sprint PCS Phone Box.

Introduction To Your Sprint PCS Pho ne

Congratulations on the purc hase of y our Sprint PCS Phone Using the latest digital technology, your Sprint PCS Phone operates in a similar manner to other wireless phones, while providing superior resonance and tone quality.

The following options make your Sprint PCS Phone both fun and easy to use:

• Voice Dialing – 20 Locations

• 9 Ring Types, 4 Melody Tones, Vibrator Alert, Distinctive Roam Ring

• Phone Book Memory – 79 Locations

• Call Logs – 10 Locations each for Outgoing and

Incoming Calls

• Te xt Messaging and Voicemail

• Pause Dialing

• Ringer Mute during Incoming Call

•Programmable Lock

• Redial – Last 10 Numbers

• One-touch Dialing – 9 Locations

• Two-touch Dialing – 70 Locations

• Mute Option during Conversation

• Call Restriction Options

Getting Started 1

Your Sprint PCS Phone Box 2

Description of Your Sprint PCS Phone™ 3 Screen Display 4 Key Functions 5 Status / Alert Indicators 6 Battery Installation, Charging and Care 8 Installing the Battery 8 Dual-Slot Desktop Charger 8 Charging the Battery 9 Battery Charge Indicator 9 Caring for the Battery 10 Battery Storage Temperatures 10 Battery Disposal and Recycling 11 Sprint PCS Phone™ and Battery Specifications 11 Basic Operations of Your Sprint PCS Phone™ 12 Turning on Your Sprint PCS Phone 13 Display Options 14 Service Mode Se lection 16 Menu Organization 17 Main Menu Structure 18

Calling Options 19

Overview of Calling Options 20 Character Entry 20 Alpha Entry 21 Digit Entry 21 Punctuation Entry 22 Placing a Call 22 Ending a Call 22 Roaming With Your Sprint PCS Phone™ 23 Calling Experience 24 Automatic Hyphenation 26 Correcti ng a Misdialed Number 26 Prepend Dialing 26 Missed Call Alert 27 Dropped Call Alert 27 Failed Call Alert 27

Table Of Contents

Calling Options (continued)

Minute Beep 28 Mute Microphone 28 Incoming Call Notification 29 Answering a Call 29 Ringer / Alert Options 30 Ring Volume Setting 30 Key Volume Setting 31 Ring Type Setting 31 Message Alert Setting 32 Roam Ring Setting 32 Tone Length Setting 33 Ring Tone Mute 33 Alerts Menu 33 Any Key Answer 34 Tracking Calls Through Call Logs 35 Erasing Call Logs 36 Reviewing Airtime 36

Internal Phone Book 37

Overview of the Internal Phone Book 38 Storing Phone Numbers / Names 39 Storing Phone Numbers at Call End 39 Viewing Stored Entries 40 Finding Entries By Location 40 Finding Entries by Name 40 Dialing from the Internal Phone Book 41 Dialing By Memory Location 41 Memory Dialing Shortcuts 41 Editing Phone Book Entries 42 Erasing Phone Book Entries 42

Table Of Contents

Message Services and Voicemail 43

Overview of Message Services and Voicemail 44 Message Management 45 Reviewing Messages 45 Setting Up Your Voicemail Box 46 Reviewing Voicemail Messages 46 One-touch Voicemail Access 46 Reviewing Numeric Page and Text Messages 47 Erasing Messages 48

Advanced Features 49

Pause Dialing 50 Entering and Storing Pauses 50 Security Options 51 Lock Mode 51 Lock Code Setting 52 Locking the Phone 53 Dialing in Lock Mode 53 Call Restriction Options 54 Restricting Calls 54 Resetting the Phone 55 KeyGuard 55 Emergency and Special Numbers 56 Storing Emergency / Special Numbers 56 Dialing Emergency / Special Numbers 56

Special Sprint PCS Features 57

Voice Dialing 58 Call W a iting 61 Call Forwarding 62 Three-Way Calling 62 Block Own Number 63

iii

Table Of Contents

Accessories 64

Batteries 65 Dual-Slot Desktop Charger 65 Cigarette Lighter Adapter 65 Travel Charger 66 Hands-Free Car Kit 66 Leather Case 66 Hand Strap 67 Charging Times with Accessories 67

Appendix 68

Troubleshooting 69 Maximizing Call Quality 69 Caring for the Antenna 69 Common Questions 69 Safety Considerations 72 Compliance with Safety Standards 72 Driving 72 Electronic Devices 73 Aircraft 73 Blasting Areas 73 Other Dangerous Areas 74 FCC Notice 74 Maintenance 74 Glossary of Terms 75

Index 78

Getting Started

Your Sprint PCS Phone Box

Description of Your Sprint PCS Phone™

Screen Display

Battery Installation, Charging and Care

Basic Operations of Your Sprint PCS Phone™

Display Options

Service Mode Selection

Menu Organization

Getting Started

Your Sprint PCS Phone Box

Your Sprint PCS Phone Box contains the following items:

• Sprint PCS Phone

• Standard LiIon Battery

• Dual-Slot Desktop Charger

• User Guide

• Quick Reference Card

with Hand Strap

Getting Started

Description of Your Sprint PC S Phone™

Function keys and other controls activate the f eature s of your Sprint PCS Phone

. The following illustration identifies the

function keys, controls and indicators:

1) LED Indicator (Calls, Messages, Power On)

2) LCD Screen

3) Volume Buttons

4) Talk Key

5) Scroll Keys

6) Voice Dialing Key

7) Clear Key

8) Microphone

9) OK (Store) Key

10) Menu Key

11) Messages Key

12) End / Power Key

13) Antenna

Getting Started

Screen Display

Your Sprint PCS PhoneTM features a dot matrix LCD screen with four text lines and one icon line. The icon line displays active options and selected menu items.

During conversation, the screen displays the call timer and the name and number of the other party, if available. Active in-use options, such as Mute and Call Waiting, also display

during conversation. For additional indicators, see “Table 2: Status / Alert Indicators” on page 6.

The following icons and text display at power-on:

Signal

Strength

No Service New

Roaming

Voicemail

New Text

Message

Analog Mode

Battery

Strength

Getting Started

T able 1: Key Functions

Press TALK to:

• place and answer calls,

• initiate Three-Way Calling,

• answer a Call Waiting call. Press TALK twice quickly to redial the last

outgoing number. Press VOICE DIALING to initiate Voice Dialing.

(Voi ce Activated Dialing is only available in Sprint PCS Service Areas and on other PCS digital networks where Sprint PCS has implemented agree ments.)

Press CLR to:

• erase one character at a time,

• return to the previous screen. Press and hold CLR to:

• erase all entered characters,

• return to Standby while viewing menus. Press END / POWER to:

• end a call,

• return to Standby mode,

• mute the ringer on an incoming call. Press and hold END / POWER to turn the

phone on and off.

Press MENU to display the Main Menu and to scan Main Menu options.

Press MESSAGES to access voice, page and text messages.

Press and hold ME SSAGES to access voice messages in one step.

Press OK to save menu option settings and Phone Book entries.

Press the SCROLL keys to scan menu options and entries in the Phone Book and Call Logs.

Press the VOLUME buttons to:

• adjust voice volume during conversation,

• adjust ringer volume in Stan dby mode,

• mute the ringer during an incoming call,

• scroll menus and name / number entries.

Getting Started

Table 2: Status / Alert Indicators

Signal Strength

Indicates current signal strength

No Service

Indicates that the phone is outside a service area and cannot send or receive calls, or the phone is in Power Save mode

In Use

Displays when the phone is in use

Roaming

Displays when the phone is outside the Sprint PCS Network

Voice Message

Indicates new voice message

Text Message

Indicates new text message

Analog

Indicates that the phone is in Analog roam mode (In Digital mode, no icon displays)

Battery Charge

Indicates battery charge level

Getting Started

Table 2: Status / Alert Indicators (Continued)

The following status / alert indicators are text indicators and do not include an associated icon display:

Locked

Text display indicates Lock mode

Ringer Off or Vibrate

Text display indicates ringer status

Greeting

A personal greeting of up to 12 characters displays in Standby mode, when set

Incoming Call

Text display and ringer / vibrate alert signal incoming calls, depending on setting

Dropped Call

Text display indicates a dropped call

Failed Call

Text display indicates a failed call

Minute Beep

Sounds every 60 seconds in Conversation mode, when set

Call W aiting

Text display indicates Call Waiting

Getting Started

Battery Installation, Charging and Care

Your Sprint PCS PhoneTM package includes a partially charged, rechargeable battery so that you can use the phone immediately after it is activated.

Installing the Battery

To attach the battery to your Sprint PCS Phone:

1. Hold the battery so that the metal contacts on the base of the battery line up with the metal contacts on the base of the phone.

2. Place the battery on the back of the phone with the top of the battery about a quarter of an inch from the latch.

3. Gently slide the battery toward the top of the phone until it snaps i nto place.

Dual-Slot Desktop Charger

The Dual-Slot Desktop Charger contains:

• Front compartment for charging the battery while

attached to the phone

• Rear compartment for charging the battery alone (not

attached to the phone)

• Red light to indicate that the battery is charging

(A yellow light indicates that the battery is operating at a temperature that is too high or too low, or that the battery is misaligned in the charger. Please check the charger and batte ry.)

• Green light to indicate that the battery is fully charged

Getting Started

Charging the Battery

To charge the battery using the Dual-Slot Desktop Charger:

1. Plug the power cord of the charger into a wall outlet.

2. Select one of the following options:

• Insert the entire phone with battery attached into the front compartment of the charger.

• Insert a single battery (alone, not attached to the phone) into the rear compartment of the charger.

When two batteries are in the charger, the batteries charge simultaneously. If you charge the battery while it is attached to your Sprint PCS Phone on the LCD screen will immediately indicate a fully charged battery. A gr ee n LED on the charger denotes that the battery has completed its charge cycle.

A completely discharged standard battery recharges fully in approximately 3.0 hours. The extended battery recharges in approximately 5.0 hours. Leaving your Sprint PCS Phone powered on during charging or charging batteries simultaneously increases charging time. Leaving the battery in the charger once it is fully charged does not harm the battery.

Note: Use only the Samsung-approved Dual-Slot Desktop Charger with your Sprint PCS Phone. Using the wrong charger could damage the battery.

Battery Charge Indicator

The Battery Charge Indicator displays in the upper right corner of the screen and indicates four levels of charge. Three solid bars indicate a fully charged battery. When the battery charge level is low or empty, a clear Battery Charge Indicator (no bars displayed) flashes on the screen.

, the Battery Charge Indicator

Getting Started

Caring for the Battery

Use only Samsung-approved batteries with Samsungapproved dual-slot desktop and travel chargers. These chargers maximize battery life and performance. Using other batteries or chargers may invalidate your warranty and may damage the battery.

For proper battery care, please follow these guidelines:

• To avoid damage, charge the battery in temperatures that range from 32° F to 104° F.

• Do not use the battery charger in direct sunlight or in high humidity areas (such as a bathroom).

• Never dispose of the battery by incineration (fire).

• Keep the metal contacts at the battery base clean.

• Do not attempt to disassemble or short-circuit the battery, as injuries or burns may result.

• Replace the battery when it no longer provides acceptable performance.

• Do not allow metal objects or liquids to contact or short-circuit the battery terminals, as injuries or burns may result.

• To avoid damage, store the battery in temperatures ranging from -4° F to 185° F, and avoid leaving the battery unused for very long periods.

Table 3: Battery Storage Temperatures

• Less than one month: -4° F to 140° F (-20° C to 50° C)

• More than one month: -4° F to 11 3° F (- 20° C to 3 5° C)

Getting Started

Battery Disposal and Recycl ing

Please follow thes e guidelines when dis posing of or r ecycling the battery:

• Do not dispose of the battery in a fire; the cell may explode. Check the regulations in your area for special disposal instructions.

• Do not open or puncture the battery; the released electrolyte is corrosive and may cause damage to the eyes and skin, and can be toxic if swallowed.

• Charge the battery in accordance with the instructions specified in this user guide.

• Return unwanted Samsung Lithium Ion batteries to your nearest Samsung Service Center. (Call toll free 1-888-987-HELP (4357) in the U.S.)

Table 4: Sprint PCS Pho n eTM and Battery Specifications

Dual Band: CDMA 1.9 GHz / AMPS 800 MHz

LCD Screen: 5 Lines (4 Text Lines, 1 Icon Line)

Battery Type: Standard: 850 mAh LiIon

Extended: 1350 mAh LiIon

PCS Antenna: 1/4 Wave (down), 5/8 Wave (up)

PCS Phone with: Standard Battery Extended Battery

Dimensions (H x W x D): 5.75 x 2.1 x 1 inches 5.75 x 2.1 x 1.3 inches

14.6 x 5.4 x 2.5 cm 14.6 x 5.4 x 3.35 cm

Weight: 7.7 oz. (220 g) 7.9 oz. (226 g) Volume: 191 cc 250 cc

Talk Time: CDMA: up to 3.0 hours up to 4.0 hours

Standby Time: CDMA: up to 50 hours up to 95 hours

AMPS: up to 2.0 hours up to 2.5 hours

or or

AMPS: up to 14 hours up to 19 hours

Getting Started

Basic Operations of Your Sprint PCS Phone

Power On / Off Press and hold .

Menu Scrolling Press , then or .

Make Calls Enter number, and then press .

Voice Dialing Press , and then say the name.*

Correct Mistakes Press .

Redial Call Press twice.

Speed Dialing Enter the memory location, and then

press .

End Call Press .

Answer Call Press .

Save Numbers Enter phone number, press ,

and then follow screen prompts.

Outgoing Call Press , , to re view

the last 10 outgoing calls.

Incoming Call Press , , to review

the last 10 incoming calls.

Name Search Press in Standby mode.

* Voice-activated Dialing is only available in Sprint PCS

Service Areas and on the PCS digital networks where Sprint PCS service has implemented agreements.

Getting Started

Turning on Your Sprint PCS Phone

T o pow er on your phone, pr ess and hold . The red light flashes, and an alert sounds. The display updates to reflect the following conditions:

• When the system locates service, the banner

displays, along with the time and date. You can now place and receive calls.

• If the system cannot locate service, “Searching for

Service” displays. In this case, you cannot place and receive calls. Power off the phone, and then try again when service is available.

• If your Sprint PCS Phone™ is locked, “Locked”

displays. Enter the lock code to unlock the phone. (See “Lock mode” on page 51.)

Conversation Mode

You can place and answer calls only when your Sprint PCS Phone™ is powered on. During a call, the phone is in Conversation mode.

Standby Mode

When your Sprint PCS Phone™ is powered on but no call is in progress, the phone is in Standby mode.

Power Save Mode

Your Sprint PCS Phone™ enters Power Save mode automatically if it does not locate service for 15 minutes. In this case, “Power Save” displays. The phone “wakes up” periodically and searches for service. While in Power Save mode, your Sprint PCS Phone also searches for service in response to any keypress. The time and date do not display while the phone is outside a Sprint PCS service area.

Getting Started

Display Options

Your Sprint PCS PhoneTM provides several display options:

Backlight Contro l

When the phone is attached to the Hands-Free Car Kit, the backlight remains on (when the phone is on). When KeyGuard is active, the backlight rema ins off. At other times, you can select backlight options.

To select backlight options:

1. Press to display the Main Menu.

2. Press for Display.

3. Press for Backligh t.

4. Press the scroll keys to scan menu options: 8 Seconds (after last keypress), 30 Seconds, Off.

5. When the desired option displays, press to save the setting.

Own Phone Number Display

The phone number of your Sprint PCS Phone displays every time you turn on the phone. At other times, you can display your phone number from the Main Menu.

To view your phone number from Standby mode:

1. Press to display the Main Menu.

2. Press for Display.

3. Press for My Phone #.

4. Press to return to the previous screen.

To view your phone number while using the phone:

1. Press to display the Main Menu.

2. Press for My Phone #.

Getting Started

Personal Greeting

You can create and display a 12-character personal greeting that displays in Standby mode.

To create a personal greeting:

1. Press to display the Main Menu.

2. Press for Display.

3. Press for Greeting.

4. Enter your personal greeting by pressing the

alphanumeric keys on the keypad. (See “Alpha Entry” on page 21.)

5. Press to save the setting.

Version Display

You can view the software version of your phone. To view the version in Standby mode (Main Menu):

1. Press to display the Main Menu.

2. Press for Display.

3. Press for Version.

4. Press to return to the previous screen.

To view the version in Conversation mode (In Use Menu):

1. Press to display the Main Menu.

2. Press for Version.

Getting Started

Service Mode Selection

You can operate your Sprint PCS PhoneTM in one of three different service modes:

• Automatic:

The phone will search for Digital service first. If Digital service is not available, it will search for Analog service automatically.

•Sprint PCS

Service is limited to Sprint PCS service, and Digital and Analog roaming are not allowed.

•Analog

The phone will acquire Analog service, but will revert to Sprint PCS or Automatic (depending on your setting) at the next power-up.

To select the service mode:

1. Press to display the Main Menu.

2. Press for Set Mode.

3. Press the scroll keys to scan options.

4. When the desired s ervice mode displ a ys, p r es s to save the setting.

Getting Started

Menu Organization

Your Sprint PCS Phone™ includes both a Main Menu and an In Use Menu.

Main Menu

The Main Menu in Standby mode contains 10 primary options, most of which contain sub-menus with contextspecific options. (See “Table 5: Main Menu Structure” on page 18.)

In Use Menu

The In Use Menu options ar e av a ilabl e i n Conversation mode:

1. Mute / Unmute

2. Silent Key

3. Phone Book

4. My Phone #

5. Version

6. Send Tel #

Menu Navigation

To access a menu option, press , and then press the scroll keys to scan menu options. Press the associated digit key to select the desired option. If you know the number of the option you want to select, simply press , and then press the associated digit key to select the desired option. (You do not have to scroll through the list or display an option in order to select it.)

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