6
Resolving Technical Problems
☛ Please consult the following table BEFORE contacting your dealer or local SAMSUNG
☛ representative.
The software installation failed ◆ Check that your hard disk is not full
◆ The installation floppy disk may be corrupted.
Repeat the installation with the backup floppy disk.
After installing the device driver, your system start-up
program may take more time than expected. If it does not
start-up after 60 seconds, verify your AUTOEXEC. BAT file
and, if necessary, contact your local computer dealer.
I re-booted my PC and it paused during
the start-up program.
Problem Meaning / Solution
◆ When the program of Windows 95 is broken up, re-stall
◆ it as the computer can not read the program anymore.
◆ Verify the connections between the drive and your PC.
◆ Check that the 40-pin flat cable is connected to an IDE
◆ interface (some PCs are equipped with an SCSI disk
◆ interface)
◆ Verify your AUTOEXEC. BAT file. Go to page 6 for
◆ the verification procedure.
◆ Check the LASTDRIVE = command in the CONFIG. SYS
◆ file. The specified letter must take the CD-ROM volume
◆ into account. If you do not know which letter is assigned
◆ to the CD-ROM, enter Z.
◆ Using the documentation provided with your PC, check
◆ that the IDE hard disk is set up in MASTER mode.
I installed the software and rebooted my PC. The CD-ROM drive
icon/directory still does not appear.
The drive may not be installed correctly. Verify the
physical installation.
The disc tray does not open.
If you have installed the
CD-ROM drive ...
Then ...
And the software Re-boot your PC.
Install the software
following the instructions
on page 5
In the File Manager, the CD-ROM icon
does not display.
And have not installed the
software