Samsung S34E790C User Guide
LCD Monitor
User Manual
S34E790C
The color and the appearance may differ depending on the
product, and the specifications are subject to change without
prior notice to improve the performance.
BN46-00442A-09
Table of contents
Before Using the Product
Copyright 5
Securing the Installation Space 6
Precautions for storage 6
Safety Precautions 6
Symbols 6
Cleaning 7
Electricity and Safety 7
Installation 8
Operation 10
Correct posture to use the product 13
Preparations
Checking the Components 14
Components 14
Parts 15
Control Panel 15
Direct Key guide 16
Function Key Guide 17
Reverse Side 19
Connecting and Using a Source
Device
Before Connecting 23
Pre-connection Checkpoints 23
Connecting and Using a PC 23
Connection Using the HDMI Cable 23
Connection Using the DP Cable 24
Connecting to Headphones or Speakers 24
Connecting the Power 25
Tidying Up the Connected Cables 26
Connecting the Product to a PC as a
USB HUB 27
Connecting a PC to the Product 27
Utilizing the Product as a USB HUB 28
Driver Installation 29
Setting Optimum Resolution 29
Screen Setup
Brightness 30
Configuring Brightness 30
Contrast 31
Configuring Contrast 31
Sharpness 32
Configuring Sharpness 32
Game Mode 33
Configuring Game Mode 33
SAMSUNG MAGIC Bright 34
Configuring SAMSUNG MAGIC Bright 34
Color 36
Configuring Color 36
HDMI Black Level 37
Configuring the HDMI Black Level Settings 37
Response Time 38
Configuring the Response Time 38
Installation 20
Adjusting the Product Tilt and Height 20
Anti-theft Lock 22
2
Table of contents
Screen Adjustment
Image Size 39
Changing the Image Size 39
H-Position & V-Position 41
Configuring H-Position & V-Position 41
PIP/PBP 42
Configuring PIP/PBP Mode 43
Configuring Size 44
Configuring Position 45
Configuring Sound Source 46
Configuring Source 47
Configuring Image Size 49
Configuring Contrast 52
Coordinating OSD
Language 54
Configuring Language 54
Display Time 55
Configuring Display Time 55
Transparency 56
Changing Transparency 56
Setup and Reset
Sound 57
Configuring Volume 57
Configuring Sound Mode 58
Configuring Select Sound 59
Eco Saving 60
Configuring Eco Saving 60
USB Super Charging 61
Configuring USB Super Charging 61
PC/AV Mode 62
Configuring PC/AV Mode 62
DisplayPort Ver. 63
Configuring DisplayPort Ver. 63
Source Detection 64
Configuring Source Detection 64
Key Repeat Time 65
Configuring Key Repeat Time 65
Off Timer 66
Configuring Off Timer 66
Configuring Turn Off After 67
Power LED On 68
Configuring Power LED On 68
Reset All 69
Initializing Settings (Reset All) 69
Information Menu and Others
Information 70
Displaying Information 70
Configuring Brightness, Contrast and
Sharpness
Configuring Volume in the Initial Screen 72
Volume 72
from the Initial Screen 71
Installing the Software
Easy Setting Box 73
Installing the Software 73
Removing the Software 73
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Center 74
Testing the Product 74
Checking the Resolution and Frequency 74
Check the following. 75
Q & A 78
3
Table of contents
Specifications
General 80
PowerSaver 82
Standard Signal Mode Table 83
Appendix
Contact SAMSUNG WORLD WIDE 85
Responsibility for the Pay Service
(Cost to Customers) 88
Not a product defect 88
A Product damage caused by customer's fault 88
Others 88
Terminology 89
4
Chapter 01
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
ⓒ 2014 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Ownership of all other trademarks is attributed to their due owner.
5
Securing the Installation Space
Ensure some space around the product for ventilation. An internal temperature rise may cause fire and
damage the product. Be sure to allow the amount of space as shown below or greater when installing
the product.
―
The exterior may differ depending on the product.
10 cm
(3.93 Inches)
10 cm (3.93 Inches)
Safety Precautions
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
10 cm
(3.93 Inches)
10 cm
(3.93 Inches)
10 cm
(3.93 Inches)
Precautions for storage
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used
nearby.
―
Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product
(Service fee will be charged.)
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and maintenance has been
included with this product.
Symbols
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.
6
Cleaning
!
Electricity and Safety
―
Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
―
Take the following steps when cleaning.
―
The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Power off the product and computer.
1
Disconnect the power cord from the product.
2
―
Hold the power cable by the plug and do not touch the cable with
wet hands. Otherwise, an electric shock may result.
Wipe the monitor with a clean, soft and dry cloth.
3
•
Do not apply a cleaning agent that contains alcohol,
solvent, or surfactant to the monitor.
•
Do not spray water or detergent directly on the
product.
Wet a soft and dry cloth in water and wring thoroughly to clean the
4
exterior of the product.
―
The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
•
An electric shock or fire may result.
Do not use multiple products with a single power socket.
•
Overheated power sockets may cause a fire.
Do not touch the power plug with wet hands. Otherwise, an electric shock
may result.
Insert the power plug all the way in so it is not loose.
•
An unsecure connection may cause a fire.
!
Connect the power plug to a grounded power socket (type 1 insulated
Connect the power cord to the product when cleaning is finished.
5
Power on the product and computer.
6
!
devices only).
•
An electric shock or injury may result.
7
Do not bend or pull the power cord with force. Be careful not to leave the
power cord under a heavy object.
•
Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources.
•
A fire or electric shock may result.
!
Installation
Hold the plug when disconnecting the power cord from the power socket.
•
An electric shock or fire may result.
Warning
Clean any dust around the pins of the power plug or the power socket with
a dry cloth.
•
A fire may result.
!
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF
THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
•
A fire may result.
Caution
!
!
Do not disconnect the power cord while the product is being used.
•
The product may become damaged by an electric shock.
Only use the power cord provided with your product by Samsung. Do not
use the power cord with other products.
•
A fire or electric shock may result.
Keep the power socket where the power cord is connected unobstructed.
•
The power cord must be disconnected to cut off power to the product
when an issue occurs.
Do not install the product in poorly ventilated spaces such as a bookcase or
closet.
•
An increased internal temperature may cause a fire.
Install the product at least 10cm away from the wall to allow ventilation.
•
An increased internal temperature may cause a fire.
!
Keep the plastic packaging out of the reach of children.
•
Children may suffocate.
!
8
Do not install the product on an unstable or vibrating surface (insecure shelf,
sloped surface, etc.)
•
The product may fall and become damaged and/or cause an injury.
•
Using the product in an area with excess vibration may damage the
product or cause a fire.
Caution
Do not drop the product while moving.
•
Product failure or personal injury may result.
Do not install the product in a vehicle or a place exposed to dust, moisture
!
(water drips, etc.), oil, or smoke.
•
A fire or electric shock may result.
!
Do not set down the product on its front.
•
The screen may become damaged.
Do not expose the product to direct sunlight, heat, or a hot object such as a
stove.
•
The product lifespan may be reduced or a fire may result.
Do not install the product within the reach of young children.
•
The product may fall and injure children.
When installing the product on a cabinet or shelf, make sure that the
bottom edge of the front of the product is not protruding.
•
The product may fall and become damaged and/or cause an injury.
•
Install the product only on cabinets or shelves of the right size.
Set down the product gently.
•
Product failure or personal injury may result.
Edible oil, such as soybean oil, can damage or deform the product. Do not
install the product in a kitchen or near a kitchen counter.
!
Installing the product in an unusual place (a place exposed to a lot of fine
dust, chemical substances, extreme temperatures or a significant presence
of moisture, or a place where the product will operate continuously for an
SAMSUNG
!
extended period of time) may seriously affect its performance.
•
Be sure to consult Samsung Customer Service Center if you want to
install the product at such a place.
9
Operation
Warning
Do not leave heavy objects or items that children like (toys, sweets, etc.) on
top of the product.
•
The product or heavy objects may fall as children try to reach for the
toys or sweets resulting in a serious injury.
There is a high voltage inside the product. Never disassemble, repair or
modify the product yourself.
•
A fire or electric shock may result.
•
Contact Samsung Customer Service Center for repairs.
!
To move the product, first disconnect all the cables from it, including the
power cable.
•
Damage to the cord may result in a fire or electric shock.
!
If the product generates abnormal sounds, a burning smell or smoke,
disconnect the power cord immediately and contact Samsung Customer
Service Center.
•
An electric shock or fire may result.
!
Do not let children hang from the product or climb on top of it.
•
Children may become injured or seriously harmed.
If the product is dropped or the outer case is damaged, turn off the power
switch and disconnect the power cord. Then contact Samsung Customer
Service Center.
•
Continued use can result in a fire or electric shock.
!
!
GAS
During a lightning or thunderstorm, power off the product and remove the
power cable.
•
A fire or electric shock may result.
Do not drop objects on the product or apply impact.
•
A fire or electric shock may result.
Do not move the product by pulling the power cord or any cable.
•
Product failure, an electric shock or fire may result from a damaged
cable.
If a gas leakage is found, do not touch the product or power plug. Also,
ventilate the area immediately.
•
Sparks can cause an explosion or fire.
Do not lift or move the product by pulling the power cord or any cable.
•
Product failure, an electric shock or fire may result from a damaged
cable.
10
Do not use or keep combustible spray or an inflammable substance near
the product.
•
An explosion or fire may result.
!
Ensure the vents are not blocked by tablecloths or curtains.
•
An increased internal temperature may cause a fire.
100
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects
that burn easily (paper, matches, etc) into the product (via the vent or input/
output ports, etc).
•
Be sure to power off the product and disconnect the power cord
when water or other foreign substances have entered the product.
Then contact Samsung Customer Service Center.
•
Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic
objects on top of the product.
•
Be sure to power off the product and disconnect the power cord
when water or other foreign substances have entered the product.
Then contact Samsung Customer Service Center.
•
Product failure, an electric shock or fire may result.
Caution
!
-_-
!
!
Leaving the screen fixed on a stationary image for an extended period of
time may cause afterimage burn-in or defective pixels.
•
Activate power-saving mode or a moving-picture screen saver if you
will not be using the product for an extended period of time.
Disconnect the power cord from the power socket if you do not plan on
using the product for an extended period of time (vacation, etc).
•
Dust accumulation combined with heat can cause a fire, electric shock
or electric leakage.
Use the product at the recommended resolution and frequency.
•
Your eyesight may deteriorate.
Do not put DC power adapters together.
•
Otherwise, a fire may result.
Remove the plastic bag from the DC power adapter before you use it.
•
Otherwise, a fire may result.
Do not let water enter the DC power device or get the device wet.
•
An electric shock or fire may result.
•
Avoid using the product outdoors where it can be exposed to rain or
snow.
•
Be careful not to get the DC power adapter wet when you wash the
floor.
11
Do not put the DC power adapter near to any heating apparatus.
•
Otherwise, a fire may result.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
•
Eye fatigue will be relieved.
!
Keep the DC power adapter in a well-ventilated area.
Do not touch the screen when the product has been turned on for an
extended period of time as it will become hot.
!
If you place the AC/DC power adapter so that it is hanging with the cord
Store small accessories out of the reach of children.
input facing upwards, water or other foreign substances could enter the
Adapter and cause the Adapter to malfunction.
!
Do not hold the product upside-down or move it by holding the stand.
Make sure to rest the AC/DC power adapter flat on a table or the floor.
•
The product may fall and become damaged or cause an injury.
Looking at the screen too close for an extended period of time can
deteriorate your eyesight.
!
Do not use humidifiers or stoves around the product.
•
A fire or electric shock may result.
!
Exercise caution when adjusting the product angle or stand height.
•
Your hand or finger may get stuck and injured.
•
Tilting the product at an excessive angle may cause the product to fall
!
and an injury may result.
Do not place heavy objects on the product.
•
Product failure or personal injury may result.
When using headphones or earphones, do not turn the volume too high.
•
Having the sound too loud may damage your hearing.
12
Correct posture to use the product
Use the product in the correct posture as follows:
•
Straighten your back.
•
Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at
the screen. Keep your eyes directly in front of the screen.
•
Adjust the angle so light does not reflect on the screen.
•
Keep your forearms perpendicular to your upper arms and level with the back of your hands.
•
Keep your elbows at about a right angle.
•
Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your
heels attached to the floor, and your arms lower than your heart.
13
Chapter 02
Preparations
-
Contact the vendor where you
purchased the product if any
components are missing.
-
The appearance of the components may
differ from the images shown.
-
Recommend to use the HDMI cable
and DP cable which is provided by the
supplier.
-
The optimal resolution may not be
available when using a non-high speed
HDMI or HDMI-DVI cable.
-
To ensure that the screen displays
properly, a DP cable that supports 3440 x
1440 @ 60 Hz is recommended. An HDMI
cable that supports 3440 x 1440 @ 50 Hz
will also work.
-
The Mini DP to DP gender changer may
not be provided, depending on the
model.
Checking the Components
Components
―
Components may vary depending on the country.
Quick Setup Guide
Power cable (P.25)
Warranty card
(Not available in some locations)
DC power adapter (Detachable)
(P. 25)
Regulatory guide User manual
HDMI cable (P. 23) DP cable (P. 24)
USB 3.0 cable (P. 27) Mini DP to DP gender (Optional) Cleaning cloth
14
Parts
Control Panel
―
The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
JOG Button Function Key Guide
UP
Icons Description
Multi directional button that helps navigate.
JOG Button
Function Key Guide
―
The JOG button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter.
Press the JOG button when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide
is displayed, press the corresponding direction button again.
―
Function Key Guide may vary depending on the function or product model. Please refer to the actual product.
LEFT
RIGHT
DOWNPRESS(ENTER)
Return
15
Direct Key guide
Brightness
Volume
Features
Game Mode Off
―
The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the
computer resolution changes, or the input source changes.
UP/DOWN: Adjust Brightness, Contrast, Sharpness.
LEFT/RIGHT: Adjust Volume.
PRESS(ENTER): Display Function Key Guide.
―
The function buttons page shows if Game Mode is enabled.
: Off
: On
16
Function Key Guide
―
To enter the main menu or to use other items, press the JOG button to display
the Function Key Guide. You can exit by pressing the JOG button again.
UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes.
PRESS(ENTER): The selected item will be applied.
Icons Description
Selects to change the input signal by moving the JOG button in the Function Key
Guide screen. A message will appear on the top left corner of the screen if the input signal
has been changed.
Selects by moving the JOG button in the function key guide screen.
The OSD (On Screen Display) of your Monitor’s feature appears.
OSD control lock: Maintain the current settings, or lock the OSD control to prevent
unintended changes to settings. Enable/Disable: To lock/unlock the OSD control, press the
LEFT button for 10 seconds when the main menu displayed.
―
If the OSD control is locked, Brightness and Contrast can be adjusted. PIP/PBP is
available. Information can be viewed.
Selects by moving the JOG button in the function key guide screen.
Press the button when configuring settings for the PIP/PBP function is required.
Return
Selects to turn the Monitor off by moving the JOG button in the function key guide
screen.
―
Actual models because of functional variation, Function key guide options will be different. Please run the corresponding
function based on the actual icon and description.
17
―
When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power
could be used as below.
JOG Button Power saving/Non-signal mode
UP
Down
PRESS(ENTER) for 2 seconds
―
When the monitor displays the Main menu the JOG Button could be used as below.
Source Change
Power Off
JOG Button Action
UP/DOWN
LEFT
RIGHT
PRESS(ENTER)
Move the option
Exit the Main menu.
Close Sublist without saving value.
Value decreases in the slider.
Move to next depth.
Value increases in the slider.
Move to next depth.
Save the value and close Sublist.
18
Reverse Side
Port Description
―
The color and shape of parts may differ from what is shown. Specifications are
subject to change without notice to improve quality.
Connects to the DC power adapter.
Connects to a source device using an HDMI cable or HDMI-DVI cable.
Connects to a PC using a DP cable.
Connects to a PC using a USB cable.
―
This port can only connect to a PC.
Connect to an audio output device such as headphones.
―
The sound could only be heard when using the HDMI to HDMI cable or DP cable.
Connect to a USB device. Compatible with a USB cable version 3.0 or lower.
―
Source devices can be charged using these USB ports.
―
To use the USB Super Charging feature, go to Settings
set the USB port that will be used for fast charging to On.
The USB data transfer feature is not available when the USB Super Charging feature
is set to On.
―
High-speed charging is possible using the
charge devices faster than typical USB ports. The speed depends on the connected
devices.
and ports only. These ports
USB Super Charging and
19
Installation
Adjusting the Product Tilt and Height
―
The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
-2˚(±2.0˚) ~ 20˚(±2.0˚)
100 mm ± 2.0 mm
•
The monitor tilt and height can be adjusted.
•
To avoid damage to the product when adjusting the tilt, push or pull the top area of the product at the center while holding the top of the stand.
20
―
The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Caution
Take extra care to ensure your hand does not get stuck in the height adjustment area. This could injure your hand.
Do not put the hand below the stand body.
Do not hold the product upside down only by the stand.
21
Anti-theft Lock
―
An anti-theft lock allows you to use the product securely even in public places.
―
The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details.
To lock an anti-theft locking device:
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
1
Put one end of the cable through the loop on the other end.
2
Insert the locking device into the anti-theft lock slot at the back of the product.
3
Lock the locking device.
4
-
An anti-theft locking device can be purchased separately.
-
Refer to the user guide provided with your anti-theft locking device for details.
-
Anti-theft locking devices can be purchased at electronics retailers or online.
22
Chapter 03
Connecting and Using a Source Device
Before Connecting
Check the following before you connect this product with other devices.
Pre-connection Checkpoints
―
Before connecting a source device, read the user manual provided with it.
The number and locations of ports on source devices may differ from device to
device.
―
Do not connect the power cable until all connections are completed.
Connecting the power cable during connection may damage the product.
―
Check the types of ports at the back of the product you want to connect.
Connecting and Using a PC
Select a connection method suitable for your PC.
―
Connecting parts may differ in different products.
Connection Using the HDMI Cable
―
Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
HDMI IN 1, HDMI IN 2
Connect the HDMI IN 1 or HDMI IN 2 port on the back of the product to the HDMI port on the PC using an HDMI cable.
1
Connect the DC power adapter to the product and a power socket. Next, turn on the power switch on the PC.
2
Change the input source to HDMI 1 or HDMI 2 controlling the JOG button UP/DOWN, when input source is not set.
3
―
Provided ports may vary depending on the product.
―
To display 3440 x 1440 @ 50 Hz, use an HDMI cable that supports 3440 x 1440 @ 50 Hz. Make sure that the graphics card of
the HDMI source supports 3440 x 1440 @ 50 Hz.
23
Connection Using the DP Cable
Connecting to Headphones or Speakers
―
Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
DP IN
Connect the DP cable to the DP IN port on the back of the product and the DP port on the PC.
1
Connect the DC power adapter to the product and a power socket. Next, turn on the power switch
2
on the PC.
Change the input source to DisplayPort controlling the JOG button UP/DOWN, when input
3
source is not set.
―
Provided ports may vary depending on the product.
―
To display 3440 x 1440 @ 60 Hz, use a DP cable that supports 3440 x 1440 @ 60 Hz. Make sure that the
graphics card of the DP source supports 3440 x 1440 @ 60 Hz.
―
Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
AUDIO OUT
Connect an audio output device such as headphones or speakers to AUDIO OUT on the product.
1
―
The sound could only be heard when using the HDMI to HDMI cable or DP cable.
24
Connecting the Power
Power connection using detachable DC power adapter
1
2
3
Connect the power cable to the DC power adapter. Then, connect the DC power adapter to the DC 22V port on the back of the product.
1
Next, connect the power cable to the power outlet.
2
Press the JOG button on the back of the monitor to turn it on.
3
―
The input voltage is switched automatically.
25
Tidying Up the Connected Cables
1
2
3
To remove the COVER-CABLE, hold and pull the COVER-CABLE
with your thumb and index finger in the arrow direction while
holding the stand with the other hand.
Insert and fix the cables in the slot.
Hold the COVER-CABLE and fix the cables into the grooves on
the STAND-REAR.
4
5
Hold the bottom of the stand neck securely with your left
hand and use the thumb of your right hand to slide up the
COVER-CABLE to fix it in place.
Installation is finished.
26
Connecting the Product to a PC as a USB HUB
Connecting a PC to the Product
―
The product can function as a HUB by connecting to a PC via a USB cable. You can connect a source device directly to the product and control the device from the
product, without having to connect the device to the PC.
To use the product as a USB hub, connect the product to a PC using a USB cable.
Connect the USB cable to on the back of the product and USB on the PC.
―
A USB 2.0 cable can be used to connect the product to a PC. However, to take full advantage of the USB 3.0 function, connect a USB 3.0 cable between the PC and the
product. Ensure the PC supports USB 3.0.
27
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