Samsung S32E360F User Manual

User manual

S22E360H S22E390H S22E391H S22E393H S22E395H PLUS S24E360HL S24E390HL S24E391HL S24E393HL S24E395H PLUS S27E360F S27E360H S27E390H S27E391H S27E393H S27E395H PLUS S32E360F

The color and the appearance may differ depending on

the product, and the specifications are subject to

change without prior notice to improve the performance.

BN46-00444B-00

BEFORE USING THE

PRODUCT

PREPARATIONS 19 Checking the Contents

7 Copyright

7 Icons used in this manual

8 Cleaning

9 Securing the Installation Space

9 Precautions for storage

10 Safety Precautions

10 Symbols 11 Electricity and Safety 12 Installation and Safety 14 Operation and Safety

18 Correct posture to use the product

19 Checking the Components

20 Parts

CONNECTING AND USING

A SOURCE DEVICE

20 Control Panel 21 Direct Key guide 22 Function Key Guide 24 Reverse Side

25 Installation

25 Attaching the Stand 26 Removing the Stand 27 Adjusting the Product Tilt 27 Installing a Wall-mount Kit or Desktop Stand

(S27E360F / S32E360F)

28 Anti-theft Lock

29 Before Connecting

29 Pre-connection Checkpoints

Table Of Contents

29 Connecting and Using a PC

29 Connecting to a PC 32 Connecting the Power 34 Driver Installation 35 Setting Optimum Resolution

SCREEN SETUP 36 Brightness

36 Configuring Brightness

37 Contrast

37 Configuring Contrast

38 Sharpness

38 Configuring Sharpness

39 Eye Saver Mode

39 Configuring Eye Saver Mode

40 Game Mode

40 Configuring Game Mode

41 SAMSUNG MAGIC Bright

41 Configuring SAMSUNG MAGIC Bright

43 SAMSUNG MAGIC Upscale

43 Configuring SAMSUNG MAGIC Upscale

44 Image Size

44 Changing the Image Size

46 HDMI Black Level

46 Configuring the HDMI Black Level Settings

47 Response Time

47 Configuring the Response Time

48 H-Position & V-Position

48 Configuring H-Position & V-Position

49 Coarse

49 Adjusting Coarse

Table Of Contents

50 Fine

50 Adjusting Fine

CONFIGURING TINT 51 Red

51 Configuring Red

52 Green

52 Configuring Green

53 Blue

53 Configuring Blue

54 Color Tone

54 Configuring the Color Tone Settings

55 Gamma

55 Configuring Gamma

COORDINATING OSD 56 Language

56 Configuring Language

57 Menu H-Position & Menu V-Position

57 Configuring Menu H-Position & Menu V-

Position

58 Display Time

58 Configuring Display Time

59 Transparency

59 Changing Transparency

SETUP AND RESET 60 Reset All

60 Initializing Settings (Reset All)

61 Eco Saving Plus

61 Configuring Eco Saving Plus

62 Off Timer

62 Configuring Off Timer 63 Configuring Turn Off After

Table Of Contents

64 PC/AV Mode

64 Configuring PC/AV Mode

65 Key Repeat Time

65 Configuring Key Repeat Time

66 Source Detection

66 Configuring Source Detection

67 Power LED On

67 Configuring Power LED On

INFORMATION MENU AND

OTHERS

INSTALLING THE

SOFTWARE

TROUBLESHOOTING

GUIDE

68 INFORMATION

68 Displaying INFORMATION

69 Configuring Brightness, Contrast and

Sharpness from the Initial Screen

70 Configuring Volume in the Initial Screen

70 Volume

71 Easy Setting Box

71 Installing the Software 72 Removing the Software

73 Requirements Before Contacting

Samsung Customer Service Center

73 Testing the Product 73 Checking the Resolution and Frequency 73 Check the following.

76 Q & A

SPECIFICATIONS 78 General (S22E360H / S22E390H /

S22E391H / S22E393H / S22E395H PLUS)

79 General (S24E360HL / S24E390HL /

S24E391HL / S24E393HL / S24E395H PLUS)

Table Of Contents

80 General (S27E360F / S27E360H /

S27E390H / S27E391H / S27E393H / S27E395H PLUS)

81 General (S32E360F)

82 PowerSaver

83 Standard Signal Mode Table

APPENDIX 86 Responsibility for the Pay Service (Cost

to Customers)

86 Not a product defect 86 A Product damage caused by customer's fault 86 Others

INDEX

87 Correct Disposal

87 Correct Disposal of This Product (Waste

Electrical & Electronic Equipment)

88 Terminology

Table Of Contents

Copyright

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Before Using the Product

 An administration fee may be charged if either

 (a) an engineer is called out at your request and there is no defect in the product

(i.e. where you have failed to read this user manual).

 (b) you bring the unit to a repair center and there is no defect in the product

(i.e. where you have failed to read this user manual).

 The amount of such administration charge will be advised to you before any work or home visit is

carried out.

Icons used in this manual

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Before Using the Product

Cleaning

Before Using the Product

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

Take the following steps when cleaning.

1. Power off the monitor and computer.

2. Disconnect the power cord from the monitor.

Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

3. Wipe the monitor screen using a clean, soft and dry cloth.

 Do not apply a cleaning agent that contains alcohol,

solvent, or surfactant to the monitor.

 Do not spray water or detergent directly on the product.

4. Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the monitor.

5. Connect the power cord to the product after cleaning the product.

6. Power on the monitor and computer.

Before Using the Product

10 cm (3.93 inches)

10 cm(3.93 inches)

10 cm (3.93 inches)

Securing the Installation Space

 Ensure some space around the product for ventilation. An internal temperature rise may cause fire

and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product.

The exterior may differ depending on the product.

Precautions for storage

Be sure to contact Samsung Customer Service Center if the inside of the monitor needs cleaning. (A service fee will be charged.)

Before Using the Product

Safety Precautions

Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR

BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

This symbol alerts you that important literature concerning operation and maintenance has been included with this product.

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

QUALIFIED PERSONNEL.

Symbols

Warning

Caution

A serious or fatal injury may result if instructions are not followed.

Personal injury or damage to properties may result if instructions are not followed.

Activities marked by this symbol are prohibited.

Instructions marked by this symbol must be followed.

Before Using the Product

Electricity and Safety

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Warning

Do not use a damaged power cord or plug, or a loose power socket.

 An electric shock or fire may result.

Do not plug many products into the same power socket.

 Otherwise, the socket may overheat and cause a fire.

Do not touch the power plug with wet hands.

 Otherwise, an electric shock may result.

Insert the power plug all the way in so it is not loose.

 An unstable connection may cause a fire.

Ensure you connect the power plug to a grounded power socket. (type 1 insulated devices only).

 An electric shock or injury may result.

Do not bend or pull the power cord with force. Do not weigh the power cord down with a heavy object.

 A damaged power cord may cause an electric shock or fire.

Do not place the power cord or product near heat sources.

 An electric shock or fire may result.

Remove foreign substances such as dust around the plug pins and power socket with a dry cloth.

 Otherwise, a fire may result.

Before Using the Product

Caution

Do not unplug the power cord when the product is in use.

 The product may become damaged by an electric shock.

Do not use the power cord for products other than authorized products supplied by Samsung.

 An electric shock or fire may result.

Keep the power socket where the power cord is connected unobstructed.

 If any problem occurs in the product, unplug the power cable to completely

cut the power to the product.

Power to the product cannot be completely cut off with the power button.

Hold the plug when disconnecting the power cord from the power socket.

 An electric shock or fire may result.

Installation and Safety

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

 Otherwise, a fire may result.

Avoid installing the product in a narrow space with bad ventilation, such as a bookshelf or wall closet.

 Otherwise, a fire may result due to an increased internal temperature.

Keep the plastic packaging bag for the product in a place that cannot be reached by children.

 Children may suffocate.

Before Using the Product

Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.).

 The product may fall and break or cause a personal injury.

 Using the product in an area with excess vibration may damage the product

or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

 An electric shock or fire may result.

Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

 Otherwise, the product lifespan may be reduced, or a fire may result.

Caution

Do not install the product within the reach of young children.

 The product may fall and injure children.

Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen or near a kitchen counter.

Take care not to drop the product when moving it.

 Otherwise, product failure or personal injury may result.

Do not set down the product on its front.

 The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

 The product may fall and break or cause a personal injury.

 Install the product only on cabinets or shelves of the right size.

Before Using the Product

SAMSUNG

Put down the product carefully.

 The product may fall and break or cause a personal injury.

Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.

 Be sure to consult Samsung Customer Service Center before installation if

you want to install the product at such a place.

Operation and Safety

Warning

High voltage runs through the product. Do not attempt to disassemble, repair, or modify the product on your own.

 An electric shock or fire may result.

 Contact Samsung Customer Service Center for repair.

To move the product, first disconnect all the cables from it, including the power cable.

 Otherwise, the power cord may be damaged and a fire or electric shock may

result.

If the product generates a strange noise, a burning smell, or smoke, remove the power cord immediately and contact Samsung Customer Service Center.

 An electric shock or fire may result.

Do not let children hang from the product or climb on top of it.

 The product may fall, and your child may become injured or seriously

harmed.

If the product falls or the exterior is damaged, power off the product, remove the power cord, and contact Samsung Customer Service Center.

 Otherwise, an electric shock or fire may result.

Do not put a heavy object, toy, or sweets on top of the product.

 The product or heavy objects may fall as children try to reach for the toy or

sweets resulting in a serious injury.

Before Using the Product

GAS

100

If there is a thunderstorm or lightning strike, turn off the power and disconnect the power cable.

 An electric shock or fire may result.

Do not drop objects on the product or apply impact.

 An electric shock or fire may result.

Do not move the product by pulling the power cord or any cable.

 Otherwise, the cable may be damaged and product failure, an electric shock

or fire may result.

If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

 Sparks can cause an explosion or fire.

Do not lift or move the product by pulling the power cord or any cable.

 Otherwise, the cable may be damaged and product failure, an electric shock

or fire may result.

Do not use or keep combustible spray or an inflammable substance near the product.

 An explosion or fire may result.

Ensure the vents are not blocked by tablecloths or curtains.

 Otherwise, a fire may result from an increased internal temperature.

Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable object (paper, match, etc.) into the vent or ports of the product.

 If water or any foreign substance enters the product, be sure to power off the

product, remove the power cord, and contact Samsung Customer Service Center.

 Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

 If water or any foreign substance enters the product, be sure to power off the

product, remove the power cord, and contact Samsung Customer Service Center.

 Product failure, an electric shock or fire may result.

Before Using the Product

-_-

Caution

Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

 If you are not going to use the product for an extended period of time,

activate power-saving mode or a moving-picture screen saver.

Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc.).

 Otherwise, a fire may result from accumulated dust, overheating, an electric

shock, or electric leakage.

Use the product at the recommended resolution and frequency.

 Otherwise,Your eyesight may deteriorate.

Do not put DC power adapters together.

 Otherwise, a fire may result.

Remove the plastic bag from the DC power adapter before you use it.

 Otherwise, a fire may result.

Do not let water enter the DC power device or get the device wet.

 An electric shock or fire may result.

 Avoid using the product outdoors where it can be exposed to rain or snow.

 Be careful not to get the DC power adapter wet when you wash the floor.

Do not put the DC power adapter near to any heating apparatus.

 Otherwise, a fire may result.

Keep the DC power adapter in a well-ventilated area.

Looking at the screen too close for an extended period of time can deteriorate your eyesight.

Before Using the Product

Do not hold the monitor upside-down or move it by holding the stand.

 The product may fall and break or cause a personal injury.

Do not use humidifiers or stoves around the product.

 An electric shock or fire may result.

Rest your eyes for more than 5 minutes for every 1 hour of product use.

 Eye fatigue will be relieved.

Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

Store the small accessories used with the product out of reach of children.

Exercise caution when adjusting the product angle or stand height.

 Otherwise, children's fingers or hands may become stuck and injured.

 Tilting the product excessively may cause it to fall and result in personal

injury.

Do not place heavy objects on the product.

 Product failure or personal injure may result.

When using headphones or earphones, do not turn the volume too high.

 Having the sound too loud may damage your hearing.

Before Using the Product

Correct posture to use the product

Use the product in the correct posture as follows:

 Straighten your back.

 Allow a distance of 45 to 50cm between your eye and the screen, and look slightly

downward at the screen.

Keep your eyes directly in front of the screen.

 Adjust the angle so light does not reflect on the screen.

 Keep your forearms perpendicular to your upper arms and level with the back of

your hands.

 Keep your elbows at about a right angle.

 Adjust the height of the product so you can keep your knees bent at 90 degrees or

more, your heels attached to the floor, and your arms lower than your heart.

Before Using the Product

Preparations

1.1 Checking the Contents

1.1.1 Checking the Components

 Contact the dealer from whom you purchased the product if any item is missing.

 The appearance of the components may differ from the images shown.

Components

Quick Setup Guide Warranty card

(Not available in some

locations)

User manual (optional) DC power adapter

(Integrated)

(optional)

Power cable

(Only provided with the

detachable DC power

adapter.)

D-SUB cable (optional) HDMI cable (optional)

Regulatory guide

DC power adapter

(Detachable)

(optional)

HDMI-DVI cable (optional) Stand base Stand neck

Components may vary depending on the country.

1 Preparations

Preparations

Power LED

JOG Button

LEFT

Function Key Guide

RIGHT

PRESS(ENTER)

DOWN

Return

1.2 Parts

1.2.1 Control Panel

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Icons Description

JOG Button

(Power LED)

Function Key Guide

Multi directional button that helps navigate.

The JOG button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter.

This LED is power status indicator and works as

 Power on (Power button): Off

 Power saving mode: Blinking

 Power Off (Power button): On

The power Indicator operation can be swapped by changing in the menu. (SETUP&RESET Power LED On)

Actual models because of functional variation maybe haven’t this function.

Press the JOG button when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide is displayed, press the corresponding direction button again.

Function Key Guide may vary depending on the function or product model. Please refer to the actual product.

1 Preparations

Brightness

Auto

Features

Eye Saver Mode Off

Brightness

Volume

Features

Eye Saver Mode Off

Preparations

1.2.2 Direct Key guide

For guidance on shortcut keys, the below OSD (On Screen Display) will be displayed if you move the JOG button in any direction.

 UP/DOWN: Adjust Brightness.

 LEFT/RIGHT: Adjust the screen settings automatically.

 Changing the resolution in Display Properties will activate the Auto Adjustment function.

 This function is only available in Analog mode.

 PRESS(ENTER): Display Function Key Guide.

This is only for SE390 series models with an earphone jack and in HDMI mode.

 UP/DOWN: Adjust Brightness.

 LEFT/RIGHT: Adjust Volume.

 PRESS(ENTER): Display Function Key Guide.

1 Preparations

Return

Preparations

1.2.3 Function Key Guide

To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again.

 UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when

the focus changes.

 PRESS(ENTER): The selected item will be applied.

Icons Description

Select [ ] to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed.

 Select [ ] by moving the JOG button in the function key guide

screen.

The OSD (On Screen Display) of your Monitor’s feature appears.

 OSD control lock: Maintain the current settings, or lock the OSD

control to prevent unintended changes to settings. Enable/Disable: To lock/unlock the OSD control, press the LEFT button for 10 seconds when the main menu displayed.

If the OSD control is locked,

Brightness

available. SETUP&RESET Power LED On is available.

INFORMATION

and Contrast can be adjusted. Eye Saver Mode is

can be viewed.

1 Preparations

SAMSUNG

MAGIC

Preparations

Icons Description

Select [ ] by moving the JOG button in the function key guide screen.

Press to enable or disable Eye Saver Mode

The items below are not available if the Eye Saver Mode function is enable.

 PICTURE Game Mode, Bright, Brightness

 COLOR

 SETUP&RESET Eco Saving Plus

Select [ ] to turn the Monitor off by moving the JOG button in the function key guide screen.

Actual models because of functional variation, Function key guide options will be different.

Please run the corresponding function based on the actual icon and description.

When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below.

JOG Button

Down

Power saving/Non-signal mode

Source Change

PRESS(ENTER) for 2 seconds Power Off

When the monitor displays the Main menu the JOG Button could be used as below.

JOG Button

UP/DOWN - Move the option

- Exit the Main menu.

LEFT

RIGHT

ENTER

- Close Sublist without saving value.

- Value decreases in the slider.

- Move to next depth.

- Value increases in the slider.

- Move to next depth.

- Save the value and close Sublist.

Action

1 Preparations

Preparations

1.2.4 Reverse Side

 The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

 The exterior may differ depending on the product.

Port About ports

Connect to a source device using an HDMI cable.

Connect to a PC using the D-SUB cable.

Connects to the DC power adapter.

Connect to an audio output device such as headphones.

This is only for SE390 series models with an earphone jack and

in HDMI mode.

The sound could only be heard when using the HDMI to HDMI cable.

1 Preparations

Preparations

1.3 Installation

1.3.1 Attaching the Stand

 Before assembling the product, place the product down on a flat and stable surface so that the

screen is facing downwards.

 The exterior may differ depending on the product.

Insert the stand neck into the stand base in the direction shown in the figure.

Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product is facing downwards.

Check that the stand neck is firmly connected.

Hold the main body of the product with your hand as shown by the figure.

Push the assembled stand into the main body in the direction of the arrow as shown in the figure.

Tightly fasten the connecting screw at the bottom of the stand base.

- Caution

Do not hold the product upside down only by the stand.

1 Preparations

Preparations

1.3.2 Removing the Stand

The exterior may differ depending on the product.

Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product faces downwards.

While holding the stand neck with one hand, pound the other fisted hand down onto the top of the stand base in the direction of the arrow to detach the stand base.

Turn the connecting screw at the bottom of the stand base to separate it.

Remove the stand neck from the stand base by pulling it in the direction of the arrow as shown in the figure.

1 Preparations

-2° (±2°) ~ 15° (±2°)

Preparations

1.3.3 Adjusting the Product Tilt

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

 You can adjust the tilt of your monitor.

 Hold the lower part of the product and adjust the tilt carefully.

1.3.4 Installing a Wall-mount Kit or Desktop Stand (S27E360F / S32E360F)

Power the product off and remove the power cable from the power socket.

Attach the wall-mount kit or desktop stand here

Bracket (sold separately)

Align the grooves and tightly fasten the screws on the bracket on the product with the corresponding parts on the wall-mount kit or desktop stand you want to attach.

1 Preparations

Preparations

Notes

 Using a screw longer than the standard length can damage the internal components of the

product.

 The length of screws required for a wall mount that does not comply with the VESA standards may

vary depending on the specifications.

 Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit

or desktop stand using excessive force. The product may get damaged or fall and cause personal injury. Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall-mount kit or desktop stand using excessive force.

 Samsung shall not be held liable for any product damage or personal injury caused by using a wall-

mount kit other than the one specified or from an attempt to install the wall-mount kit on your own.

 To mount the product on a wall, ensure you purchase a wall-mount kit that can be installed 10cm

or farther away from the wall.

 Be sure to use a wall-mount kit that complies with the standards.

 To install the monitor using a wall mount, disconnect the stand base from the monitor.

1.3.5 Anti-theft Lock

An anti-theft lock allows you to use the product securely even in public places. The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. The lock device is sold separately.

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

To lock an anti-theft locking device:

1 Fix the cable of your anti-theft locking device to a heavy object such as a desk. 2 Put one end of the cable through the loop on the other end. 3 Insert the locking device into the anti-theft lock slot at the back of the product. 4 Lock the locking device.

 An anti-theft locking device can be purchased separately.

 Refer to the user guide provided with your anti-theft locking device for details.

 Anti-theft locking devices can be purchased at electronics retailers or online.

1 Preparations

+ 63 hidden pages