Samsung S27E500C User Manual

User manual

S27E510C

The color and the appearance may differ depending on

the product, and the specifications are subject to

change without prior notice to improve the performance.

BN46-0047 4A-05

BEFORE USING THE

PRODUCT

PREPARATIONS 18 Checking the Contents

6 Copyright

6 Icons used in this manual

7 Cleaning

8 Securing the Installation Space

8 Precautions for storage

9 Safety Precautions

9Symbols 10 Electricity and Safety 11 Installation and Safety 13 Operation and Safety

17 Correct posture to use the product

18 Checking the Components

19 Parts

CONNECTING AND USING

A SOURCE DEVICE

19 Control Panel 20 Function Key Guide 22 Reverse Side

23 Installation

23 Attaching the Stand 24 Removing the Stand 25 Adjusting the Product Tilt 25 Anti-theft Lock 26 Installing the Wall Mount

28 Before Connecting

28 Pre-connection Checkpoints

28 Connecting and Using a PC

28 Connecting to a PC 31 Connecting the Power 32 Driver Installation 33 Setting Optimum Resolution

Table Of Contents

SCREEN SETUP

34 SAMSUNG MAGIC Bright

34 Configuring SAMSUNG MAGIC Bright

36 Brightness

36 Configuring Brightness

37 Contrast

37 Configuring Contrast

38 Sharpness

38 Configuring Sharpness

39 Color

39 Configuring Red 40 Configuring Green 41 Configuring Blue 42 Configuring the Color Tone Settings 43 Configuring Gamma

44 SAMSUNG MAGIC Upscale

44 Configuring SAMSUNG MAGIC Upscale

45 HDMI Black Level

45 Configuring the HDMI Black Level Settings

46 Eye Saver Mode

46 Configuring Eye Saver Mode

47 Game Mode

47 Configuring Game Mode

48 Response Time

48 Configuring the Response Time

49 Picture Size

49 Changing the Picture Size

51 Screen Adjustment

51 Configuring H-Position & V-Position 52 Adjusting Coarse 53 Adjusting Fine

Table Of Contents

COORDINATING OSD

54 Transparency

54 Changing Transparency

55 Position

55 Configuring H-Position & V-Position

56 Language

56 Configuring Language

57 Display Time

57 Configuring Display Time

SETUP AND RESET 58 Eco Saving Plus

58 Configuring Eco Saving Plus

59 Off Timer

59 Configuring Off Timer 60 Configuring Turn Off After

61 PC/AV Mode

INFORMATION MENU AND

OTHERS

61 Configuring PC/AV Mode

62 Source Detection

62 Configuring Source Detection

63 Key Repeat Time

63 Configuring Key Repeat Time

64 Power LED On

64 Configuring Power LED On

65 Reset All

65 Initializing Settings (Reset All)

66 Information

66 Displaying Information

67 Configuring Brightness, Contrast and

Sharpness from the Initial Screen

68 Configuring Volume in the Initial Screen

68 Volume

Table Of Contents

INSTALLING THE

SOFTWARE

TROUBLESHOOTING

GUIDE

SPECIFICATIONS 76 General

APPENDIX 81 Contact SAMSUNG WORLD WIDE

69 Easy Setting Box

69 Installing the Software 70 Removing the Software

71 Requirements Before Contacting

Samsung Customer Service Center

71 Testing the Product 71 Checking the Resolution and Frequency 71 Check the following.

74 Q & A

78 PowerSaver

79 Standard Signal Mode Table

INDEX

89 Responsibility for the Pay Service (Cost

to Customers)

89 Not a product defect 89 A Product damage caused by customer's fault 89 Others

90 Correct Disposal

90 Correct Disposal of This Product (Waste

Electrical & Electronic Equipment)

91 Terminology

Table Of Contents

Copyright

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Before Using the Product

 An administration fee may be charged if either

 (a) an engineer is called out at your request and there is no defect in the product

(i.e. where you have failed to read this user manual).

 (b) you bring the unit to a repair center and there is no defect in the product

(i.e. where you have failed to read this user manual).

 The amount of such administration charge will be advised to you before any work or home visit is

carried out.

Icons used in this manual

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Before Using the Product

Cleaning

Before Using the Product

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

Take the following steps when cleaning.

1. Power off the monitor and computer.

2. Disconnect the power cord from the monitor.

Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

3. Wipe the monitor screen using a clean, soft and dry cloth.

 Do not apply a cleaning agent that contains alcohol,

solvent, or surfactant to the monitor.

 Do not spray water or detergent directly on the product.

4. Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the monitor.

5. Connect the power cord to the product after cleaning the product.

6. Power on the monitor and computer.

Before Using the Product

3.93 inches (10 cm)

3.93 inches(10 cm)

3.93 inches (10 cm)

Securing the Installation Space

 Ensure some space around the product for ventilation. An internal temperature rise may cause fire

and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product.

The exterior may differ depending on the product.

Precautions for storage

Be sure to contact Samsung Customer Service Center (page 81) if the inside of the monitor needs cleaning. (A service fee will be charged.)

Before Using the Product

Safety Precautions

Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER

(OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

This symbol alerts you that important literature concerning operation and maintenance has been included with this product.

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

TO QUALIFIED PERSONNEL.

Symbols

Warning

Caution

A serious or fatal injury may result if instructions are not followed.

Personal injury or damage to properties may result if instructions are not followed.

Activities marked by this symbol are prohibited.

Instructions marked by this symbol must be followed.

Before Using the Product

Electricity and Safety

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Warning

Do not use a damaged power cord or plug, or a loose power socket.

 An electric shock or fire may result.

Do not plug many products into the same power socket.

 Otherwise, the socket may overheat and cause a fire.

Do not touch the power plug with wet hands.

 Otherwise, an electric shock may result.

Insert the power plug all the way in so it is not loose.

 An unstable connection may cause a fire.

Ensure you connect the power plug to a grounded power socket. (type 1 insulated devices only).

 An electric shock or injury may result.

Do not bend or pull the power cord with force. Do not weigh the power cord down with a heavy object.

 A damaged power cord may cause an electric shock or fire.

Do not place the power cord or product near heat sources.

 An electric shock or fire may result.

Remove foreign substances such as dust around the plug pins and power socket with a dry cloth.

 Otherwise, a fire may result.

Before Using the Product

Caution

Do not unplug the power cord when the product is in use.

 The product may become damaged by an electric shock.

Do not use the power cord for products other than authorized products supplied by Samsung.

 An electric shock or fire may result.

Keep the power socket where the power cord is connected unobstructed.

 If any problem occurs in the product, unplug the power cable to completely

cut the power to the product.

Power to the product cannot be completely cut off with the power button.

Hold the plug when disconnecting the power cord from the power socket.

 An electric shock or fire may result.

Installation and Safety

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

 Otherwise, a fire may result.

Avoid installing the product in a narrow space with bad ventilation, such as a bookshelf or wall closet.

 Otherwise, a fire may result due to an increased internal temperature.

Keep the plastic packaging bag for the product in a place that cannot be reached by children.

 Children may suffocate.

Before Using the Product

Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.).

 The product may fall and break or cause a personal injury.

 Using the product in an area with excess vibration may damage the product

or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

 An electric shock or fire may result.

Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

 Otherwise, the product lifespan may be reduced, or a fire may result.

Caution

Do not install the product within the reach of young children.

 The product may fall and injure children.

Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen or near a kitchen counter.

Take care not to drop the product when moving it.

 Otherwise, product failure or personal injury may result.

Do not set down the product on its front.

 The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

 The product may fall and break or cause a personal injury.

 Install the product only on cabinets or shelves of the right size.

Before Using the Product

SAMSUNG

Put down the product carefully.

 The product may fall and break or cause a personal injury.

Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.

 Be sure to consult Samsung Customer Service Center (page 81) before

installation if you want to install the product at such a place.

Operation and Safety

Warning

High voltage runs through the product. Do not attempt to disassemble, repair, or modify the product on your own.

 An electric shock or fire may result.

 Contact Samsung Customer Service Center (page 81) for repair.

To move the product, first disconnect all the cables from it, including the power cable.

 Otherwise, the power cord may be damaged and a fire or electric shock may

result.

If the product generates a strange noise, a burning smell, or smoke, remove the power cord immediately and contact Samsung Customer Service Center (page

81).

 An electric shock or fire may result.

Do not let children hang from the product or climb on top of it.

 The product may fall, and your child may become injured or seriously

harmed.

If the product falls or the exterior is damaged, power off the product, remove the power cord, and contact Samsung Customer Service Center (page 81).

 Otherwise, an electric shock or fire may result.

Do not put a heavy object, toy, or sweets on top of the product.

 The product or heavy objects may fall as children try to reach for the toy or

sweets resulting in a serious injury.

Before Using the Product

GAS

100

If there is a thunderstorm or lightning strike, turn off the power and disconnect the power cable.

 An electric shock or fire may result.

Do not drop objects on the product or apply impact.

 An electric shock or fire may result.

Do not move the product by pulling the power cord or any cable.

 Otherwise, the cable may be damaged and product failure, an electric shock

or fire may result.

If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

 Sparks can cause an explosion or fire.

Do not lift or move the product by pulling the power cord or any cable.

 Otherwise, the cable may be damaged and product failure, an electric shock

or fire may result.

Do not use or keep combustible spray or an inflammable substance near the product.

 An explosion or fire may result.

Ensure the vents are not blocked by tablecloths or curtains.

 Otherwise, a fire may result from an increased internal temperature.

Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable object (paper, match, etc.) into the vent or ports of the product.

 If water or any foreign substance enters the product, be sure to power off the

product, remove the power cord, and contact Samsung Customer Service Center (page 81).

 Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

 If water or any foreign substance enters the product, be sure to power off the

product, remove the power cord, and contact Samsung Customer Service Center (page 81).

 Product failure, an electric shock or fire may result.

Before Using the Product

-_-

Caution

Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

 If you are not going to use the product for an extended period of time,

activate power-saving mode or a moving-picture screen saver.

Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc.).

 Otherwise, a fire may result from accumulated dust, overheating, an electric

shock, or electric leakage.

Use the product at the recommended resolution and frequency.

 Otherwise,Your eyesight may deteriorate.

Do not put DC power adapters together.

 Otherwise, a fire may result.

Remove the plastic bag from the DC power adapter before you use it.

 Otherwise, a fire may result.

Do not let water enter the DC power device or get the device wet.

 An electric shock or fire may result.

 Avoid using the product outdoors where it can be exposed to rain or snow.

 Be careful not to get the DC power adapter wet when you wash the floor.

Do not put the DC power adapter near to any heating apparatus.

 Otherwise, a fire may result.

Keep the DC power adapter in a well-ventilated area.

Looking at the screen too close for an extended period of time can deteriorate your eyesight.

Before Using the Product

Do not hold the monitor upside-down or move it by holding the stand.

 The product may fall and break or cause a personal injury.

Do not use humidifiers or stoves around the product.

 An electric shock or fire may result.

Rest your eyes for more than 5 minutes for every 1 hour of product use.

 Eye fatigue will be relieved.

Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

Store the small accessories used with the product out of reach of children.

Exercise caution when adjusting the product angle or stand height.

 Otherwise, children's fingers or hands may become stuck and injured.

 Tilting the product excessively may cause it to fall and result in personal

injury.

Do not place heavy objects on the product.

 Product failure or personal injure may result.

When using headphones or earphones, do not turn the volume too high.

 Having the sound too loud may damage your hearing.

Before Using the Product

Correct posture to use the product

Use the product in the correct posture as follows:

 Straighten your back.

 Allow a distance of 45 to 50 cm between your eye and the screen, and look slightly

downward at the screen.

Keep your eyes directly in front of the screen.

 Adjust the angle so light does not reflect on the screen.

 Keep your forearms perpendicular to your upper arms and level with the back of

your hands.

 Keep your elbows at about a right angle.

 Adjust the height of the product so you can keep your knees bent at 90 degrees or

more, your heels attached to the floor, and your arms lower than your heart.

Before Using the Product

Preparations

1.1 Checking the Contents

1.1.1 Checking the Components

 Contact the dealer from whom you purchased the product if any item is missing.  The appearance of the components and items sold separately may differ from the image shown.

Components

Quick Setup Guide Warranty card

(Not available in some

locations)

User manual

(optional)

Power cable

(Only provided with the

detachable DC power

adapter.)

DC power adapter

(Detachable)

(optional)

D-SUB cable

(optional)

Regulatory guide

DC power adapter

(Integrated)

(optional)

HDMI cable

(optional)

HDMI-DVI cable

(optional)

Components may vary depending on the country.

Stand base Stand neck

1 Preparations

Preparations

JOG Button

LEFT

Function Key Guide

RIGHT

Return

PRESS(ENTER)

DOWN

1.2 Parts

1.2.1 Control Panel

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Icons Description

Multi directional button that helps navigate.

JOG Button

Function Key Guide

The JOG button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter.

Press the JOG button when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide is displayed, press the corresponding direction button again.

Function Key Guide may vary depending on the function or product model. Please refer to the actual product.

1 Preparations

Return

Preparations

1.2.2 Function Key Guide

To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again.

 UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when

the focus changes.

 PRESS(ENTER): The selected item will be applied.

Icons Description

Selects [ ] to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed.

 Selects [ ] by moving the JOG button in the function key guide

screen.

The OSD (On Screen Display) of your Monitor’s feature appears.

 OSD control lock: Maintain the current settings, or lock the OSD

control to prevent unintended changes to settings. Enable/Disable: To lock/unlock the OSD control, press the LEFT button for 10 seconds when the main menu displayed.

If the OSD control is locked,

Brightness

available. System Power LED On is available. Information viewed.

and Contrast can be adjusted. Eye Saver Mode is

can be

1 Preparations

SAMSUNG

MAGIC

Preparations

Icons Description

Select [ ] by moving the JOG button in the function key guide screen.

Press to enable or disable Eye Saver Mode

The items below are not available if the Eye Saver Mode function is enable.

 Picture Game Mode, Bright, Brightness, Color

 System Eco Saving Plus

Selects [ ] to turn the Monitor off by moving the JOG button in the function key guide screen.

Actual models because of functional variation, Function key guide options will be different.

Please run the corresponding function based on the actual icon and description.

When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below.

JOG Button

Down

PRESS(ENTER) for 2 seconds Power Off

Power saving/Non-signal mode

Source Change

When the monitor displays the Main menu the JOG Button could be used as below.

JOG Button

UP/DOWN - Move the option

- Exit the Main menu.

LEFT

RIGHT

PRESS(ENTER)

- Close Sublist without saving value.

- Value decreases in the slider.

- Move to next depth.

- Value increases in the slider.

- Move to next depth.

- Save the value and close Sublist.

Action

1 Preparations

HDMI IN

RGB IN

DC 14V

Preparations

1.2.3 Reverse Side

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Port About ports

Connect to a source device using an HDMI cable.

Connect to an audio output device such as headphones.

Connects to the DC power adapter.

Connect to a PC using the D-SUB cable.

1 Preparations

Preparations

RGB IN

1.3 Installation

1.3.1 Attaching the Stand

Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.

Warning: The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.

Insert the stand neck into the stand base in the direction shown in the figure.

Place the protective Styrofoam (cushion) included in the package on the floor and place the product facing down on the Styrofoam, as shown in the image.

If Styrofoam is unavailable, use a thick sitting mat.

Check that the stand neck is firmly connected.

Hold the main body of the product with your hand as shown by the figure.

Push the assembled stand into the main body in the direction of the arrow as shown in the figure.

Tightly fasten the connecting screw at the bottom of the stand base.

- Caution

Do not hold the product upside down only by the stand.

1 Preparations

Preparations

1.3.2 Removing the Stand

Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.

Warning: The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.

Place the protective Styrofoam (cushion) included in the package on the floor and place the product facing down on the Styrofoam, as shown in the image.

If Styrofoam is unavailable, use a thick sitting mat.

To disassemble the stand from the monitor, make sure to press the lower part of the monitor with one hand, and pull and sway sideways the stand with the other hand, as shown in the picture.

Turn the connecting screw at the bottom of the stand base to separate it.

Remove the stand neck from the stand base by pulling it in the direction of the arrow as shown in the figure.

1 Preparations

-2° (±2.0°) ~ 20° (±2.0°)

Preparations

1.3.3 Adjusting the Product Tilt

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

 You can adjust the tilt of your monitor.  Hold the lower part of the product and adjust the tilt carefully.

1.3.4 Anti-theft Lock

An anti-theft lock allows you to use the product securely even in public places. The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. The lock device is sold separately.

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

To lock an anti-theft locking device:

1 Fix the cable of your anti-theft locking device to a heavy object such as a desk. 2 Put one end of the cable through the loop on the other end. 3 Insert the locking device into the anti-theft lock slot at the back of the product. 4 Lock the locking device.

 An anti-theft locking device can be purchased separately.  Refer to the user guide provided with your anti-theft locking device for details.  Anti-theft locking devices can be purchased at electronics retailers or online.

1 Preparations

Preparations

1.3.5 Installing the Wall Mount

Installing the Wall Mount Kit

The wall mount kit allows you to mount the product on the wall.

Purchase a compatible wall-mount kit to use with the product.

For detailed information on installing the wall mount, see the instructions provided with the wall mount.

We recommend you contact a technician for assistance when installing the wall mount bracket.

Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.

1 Preparations

Preparations

Wall Mount Kit Specifications (VESA)

Install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, please contact your nearest dealer for additional information. If you install the product on a slanted wall, it may fall and result in severe personal injury.

Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.

 For wall mounts that do not comply with the VESA standard

screw specifications, the length of the screws may differ depending on the wall mount specifications.

 Do not fasten the screws too firmly. This may damage the

product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.

 Samsung is not liable for product damage or personal injury

when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.

 Do not mount the product at more than a 15 degree tilt.  Always have two people mount the product on a wall.  Standard dimensions for wall mount kits are shown in the table

below.

Unit: mm (inches)

VESA screw hole

Model name

specs (A * B) in

Standard Screw Quantity

millimeters

S27E510C

Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric shock.

100 X 100

(3.9 x 3.9)

1 Preparations

Connecting and Using a Source Device

RGB IN

2.1 Before Connecting

2.1.1 Pre-connection Checkpoints

 Before connecting a source device, read the user manual provided with it.

The number and locations of ports on source devices may differ from device to device.

 Do not connect the power cable until all connections are completed.

Connecting the power cable during connection may damage the product.

 Check the types of ports at the back of the product you want to connect.

2.2 Connecting and Using a PC

2.2.1 Connecting to a PC

 Select a connection method suitable for your PC.

Connecting parts may differ in different products.

Connection Using the D-SUB Cable (Analog Type)

Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable.

1 Connect the D-SUB cable to the [RGB IN] port on the back of the product and the RGB port on the

PC.

2 Connect the DC power adapter to the product and a power socket. Next, turn on the power switch

on the PC. (For details, refer to "2.2.2 Connecting the Power".)

3 Change the input source to Analog controlling the JOG button UP/DOWN, when input source is not

set.

2 Connecting and Using a Source Device

HDMI IN HDMI IN

Connecting and Using a Source Device

Connection Using the HDMI Cable

Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable.

1 Connect the HDMI cable to the [HDMI IN] port on the back of the product and the HDMI port on the

PC.

2 Connect the DC power adapter to the product and a power socket. Next, turn on the power switch

on the PC. (For details, refer to "2.2.2 Connecting the Power".)

3 Change the input source to HDMI controlling the JOG button UP/DOWN, when input source is not

set.

Connection Using an HDMI-DVI Cable

Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable.

1 Connect the HDMI-DVI cable to the [HDMI IN] port on the back of the product and the DVI port on

the PC.

2 Connect the DC power adapter to the product and a power socket. Next, turn on the power switch

on the PC. (For details, refer to "2.2.2 Connecting the Power".)

3 Change the input source to HDMI controlling the JOG button UP/DOWN, when input source is not

set.

2 Connecting and Using a Source Device

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