Samsung S27E310H, S24E310HL, S19E310HY, S22E310HY, S22E310H User Manual

User manual

S19E310HY S22E310HY S22E310H S24E310HL S27E310H

The color and the appearance may differ depending on

the product, and the specifications are subject to

change without prior notice to improve the performance.

BN46-00452A-06

BEFORE USING THE

PRODUCT

PREPARATIONS 19 Checking the Contents

7 Copyright

7 Icons used in this manual

8 Cleaning

9 Securing the Installation Space

9 Precautions for storage

10 Safety Precautions

10 Symbols 11 Electricity and Safety 12 Installation and Safety 14 Operation and Safety

18 Correct posture to use the product

19 Checking the Components

20 Parts

CONNECTING AND USING

A SOURCE DEVICE

20 Control Panel 21 Direct Key guide 22 Function Key Guide 24 Reverse Side

25 Installation

25 Attaching the Stand 26 Removing the Stand 27 Adjusting the Product Tilt 28 Installing a Wall-mount Kit or Desktop Stand 29 Anti-theft Lock

30 Before Connecting

30 Pre-connection Checkpoints

30 Connecting and Using a PC

30 Connecting to a PC 32 Connecting the Power 33 Driver Installation 34 Setting Optimum Resolution

Table Of Contents

SCREEN SETUP

35 Brightness

35 Configuring Brightness

36 Contrast

36 Configuring Contrast

37 Sharpness

37 Configuring Sharpness

38 Eye Saver Mode

38 Configuring Eye Saver Mode

39 Game Mode

39 Configuring Game Mode

40 SAMSUNG MAGIC Bright

40 Configuring SAMSUNG MAGIC Bright

42 SAMSUNG MAGIC Angle (S19E310HY /

S22E310HY / S22E310H / S27E310H)

42 Configuring SAMSUNG MAGIC Angle

44 SAMSUNG MAGIC Upscale

44 Configuring SAMSUNG MAGIC Upscale

46 Image Size

46 Changing the Image Size

48 HDMI Black Level

48 Configuring the HDMI Black Level Settings

50 Response Time (S24E310HL /

S27E310H)

50 Configuring the Response Time

51 H-Position & V-Position

51 Configuring H-Position & V-Position

53 Coarse

53 Adjusting Coarse

54 Fine

54 Adjusting Fine

Table Of Contents

CONFIGURING TINT

55 Red

55 Configuring Red

56 Green

56 Configuring Green

57 Blue

57 Configuring Blue

58 Color Tone

58 Configuring the Color Tone Settings

59 Gamma

59 Configuring Gamma

COORDINATING OSD 60 Language

60 Configuring Language

61 Menu H-Position & Menu V-Position

61 Configuring Menu H-Position & Menu V-

Position

62 Display Time

62 Configuring Display Time

63 Transparency

63 Changing Transparency

SETUP AND RESET 64 Reset All

64 Initializing Settings (Reset All)

65 Eco Saving Plus

65 Configuring Eco Saving Plus

66 Off Timer

66 Configuring Off Timer 67 Configuring Turn Off After

68 PC/AV Mode

68 Configuring PC/AV Mode

Table Of Contents

69 Key Repeat Time

69 Configuring Key Repeat Time

70 Source Detection

70 Configuring Source Detection

71 Power LED On

71 Configuring Power LED On

INFORMATION MENU AND

OTHERS

INSTALLING THE

SOFTWARE

TROUBLESHOOTING

GUIDE

72 INFORMATION

72 Displaying INFORMATION

73 Configuring Brightness, Contrast and

Sharpness from the Initial Screen

74 Easy Setting Box

74 Installing the Software 75 Removing the Software

76 Requirements Before Contacting

Samsung Customer Service Center

76 Testing the Product 76 Checking the Resolution and Frequency 76 Check the following.

79 Q & A

SPECIFICATIONS 81 General (S19E310HY)

82 General (S22E310HY / S22E310H)

83 General (S24E310HL)

84 General (S27E310H)

85 PowerSaver

86 Standard Signal Mode Table

Table Of Contents

APPENDIX

INDEX

89 Responsibility for the Pay Service (Cost

to Customers)

89 Not a product defect 89 A Product damage caused by customer's fault 89 Others

91 Correct Disposal

91 Correct Disposal of This Product (Waste

Electrical & Electronic Equipment)

92 Terminology

Table Of Contents

Copyright

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Before Using the Product

Icons used in this manual

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Before Using the Product

Cleaning

Before Using the Product

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

Take the following steps when cleaning.

1. Power off the monitor and computer.

2. Disconnect the power cord from the monitor.

Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

3. Wipe the monitor screen using a clean, soft and dry cloth.

 Do not apply a cleaning agent that contains alcohol,

solvent, or surfactant to the monitor.

 Do not spray water or detergent directly on the product.

4. Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the monitor.

5. Connect the power cord to the product after cleaning the product.

6. Power on the monitor and computer.

Before Using the Product

10 cm10 cm

10 cm

Securing the Installation Space

 Ensure some space around the product for ventilation. An internal temperature rise may cause fire

and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product.

The exterior may differ depending on the product.

Precautions for storage

Be sure to contact Samsung Customer Service Center if the inside of the monitor needs cleaning. (A service fee will be charged.)

Before Using the Product

Safety Precautions

Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR

BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

This symbol alerts you that important literature concerning operation and maintenance has been included with this product.

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

QUALIFIED PERSONNEL.

Symbols

Warning

Caution

A serious or fatal injury may result if instructions are not followed.

Personal injury or damage to properties may result if instructions are not followed.

Activities marked by this symbol are prohibited.

Instructions marked by this symbol must be followed.

Before Using the Product

Electricity and Safety

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Warning

Do not use a damaged power cord or plug, or a loose power socket.

 An electric shock or fire may result.

Do not plug many products into the same power socket.

 Otherwise, the socket may overheat and cause a fire.

Do not touch the power plug with wet hands.

 Otherwise, an electric shock may result.

Insert the power plug all the way in so it is not loose.

 An unstable connection may cause a fire.

Ensure you connect the power plug to a grounded power socket. (type 1 insulated devices only).

 An electric shock or injury may result.

Do not bend or pull the power cord with force. Do not weigh the power cord down with a heavy object.

 A damaged power cord may cause an electric shock or fire.

Do not place the power cord or product near heat sources.

 An electric shock or fire may result.

Remove foreign substances such as dust around the plug pins and power socket with a dry cloth.

 Otherwise, a fire may result.

Before Using the Product

Caution

Do not unplug the power cord when the product is in use.

 The product may become damaged by an electric shock.

Do not use the power cord for products other than authorized products supplied by Samsung.

 An electric shock or fire may result.

Keep the power socket where the power cord is connected unobstructed.

 If any problem occurs in the product, unplug the power cable to completely

cut the power to the product.

Power to the product cannot be completely cut off with the power button.

Hold the plug when disconnecting the power cord from the power socket.

 An electric shock or fire may result.

Installation and Safety

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

 Otherwise, a fire may result.

Avoid installing the product in a narrow space with bad ventilation, such as a bookshelf or wall closet.

 Otherwise, a fire may result due to an increased internal temperature.

Keep the plastic packaging bag for the product in a place that cannot be reached by children.

 Children may suffocate.

Before Using the Product

Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.).

 The product may fall and break or cause a personal injury.

 Using the product in an area with excess vibration may damage the product

or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

 An electric shock or fire may result.

Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

 Otherwise, the product lifespan may be reduced, or a fire may result.

Caution

Do not install the product within the reach of young children.

 The product may fall and injure children.

Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen or near a kitchen counter.

Take care not to drop the product when moving it.

 Otherwise, product failure or personal injury may result.

Do not set down the product on its front.

 The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

 The product may fall and break or cause a personal injury.

 Install the product only on cabinets or shelves of the right size.

Before Using the Product

SAMSUNG

Put down the product carefully.

 The product may fall and break or cause a personal injury.

Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.

 Be sure to consult Samsung Customer Service Center before installation if

you want to install the product at such a place.

Operation and Safety

Warning

High voltage runs through the product. Do not attempt to disassemble, repair, or modify the product on your own.

 An electric shock or fire may result.

 Contact Samsung Customer Service Center for repair.

To move the product, first disconnect all the cables from it, including the power cable.

 Otherwise, the power cord may be damaged and a fire or electric shock may

result.

If the product generates a strange noise, a burning smell, or smoke, remove the power cord immediately and contact Samsung Customer Service Center.

 An electric shock or fire may result.

Do not let children hang from the product or climb on top of it.

 The product may fall, and your child may become injured or seriously

harmed.

If the product falls or the exterior is damaged, power off the product, remove the power cord, and contact Samsung Customer Service Center.

 Otherwise, an electric shock or fire may result.

Do not put a heavy object, toy, or sweets on top of the product.

 The product or heavy objects may fall as children try to reach for the toy or

sweets resulting in a serious injury.

Before Using the Product

GAS

100

If there is a thunderstorm or lightning strike, turn off the power and disconnect the power cable.

 An electric shock or fire may result.

Do not drop objects on the product or apply impact.

 An electric shock or fire may result.

Do not move the product by pulling the power cord or any cable.

 Otherwise, the cable may be damaged and product failure, an electric shock

or fire may result.

If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

 Sparks can cause an explosion or fire.

Do not lift or move the product by pulling the power cord or any cable.

 Otherwise, the cable may be damaged and product failure, an electric shock

or fire may result.

Do not use or keep combustible spray or an inflammable substance near the product.

 An explosion or fire may result.

Ensure the vents are not blocked by tablecloths or curtains.

 Otherwise, a fire may result from an increased internal temperature.

Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable object (paper, match, etc.) into the vent or ports of the product.

 If water or any foreign substance enters the product, be sure to power off the

product, remove the power cord, and contact Samsung Customer Service Center.

 Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

 If water or any foreign substance enters the product, be sure to power off the

product, remove the power cord, and contact Samsung Customer Service Center.

 Product failure, an electric shock or fire may result.

Before Using the Product

-_-

Caution

Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

 If you are not going to use the product for an extended period of time,

activate power-saving mode or a moving-picture screen saver.

Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc.).

 Otherwise, a fire may result from accumulated dust, overheating, an electric

shock, or electric leakage.

Use the product at the recommended resolution and frequency.

 Otherwise,Your eyesight may deteriorate.

Do not put DC power adapters together.

 Otherwise, a fire may result.

Remove the plastic bag from the DC power adapter before you use it.

 Otherwise, a fire may result.

Do not let water enter the DC power device or get the device wet.

 An electric shock or fire may result.

 Avoid using the product outdoors where it can be exposed to rain or snow.

 Be careful not to get the DC power adapter wet when you wash the floor.

Do not put the DC power adapter near to any heating apparatus.

 Otherwise, a fire may result.

Keep the DC power adapter in a well-ventilated area.

If you place the AC/DC power adapter so that it is hanging with the cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.

Make sure to rest the AC/DC power adapter flat on a table or the floor.

Before Using the Product

Looking at the screen too close for an extended period of time can deteriorate your eyesight.

Do not hold the monitor upside-down or move it by holding the stand.

 The product may fall and break or cause a personal injury.

Do not use humidifiers or stoves around the product.

 An electric shock or fire may result.

Rest your eyes for more than 5 minutes for every 1 hour of product use.

 Eye fatigue will be relieved.

Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

Store the small accessories used with the product out of reach of children.

Exercise caution when adjusting the product angle or stand height.

 Otherwise, children's fingers or hands may become stuck and injured.

 Tilting the product excessively may cause it to fall and result in personal

injury.

Do not place heavy objects on the product.

 Product failure or personal injure may result.

Before Using the Product

Correct posture to use the product

Use the product in the correct posture as follows:

 Straighten your back.

 Allow a distance of 45 to 50 cm between your eye and the screen, and look slightly

downward at the screen.

Keep your eyes directly in front of the screen.

 Adjust the angle so light does not reflect on the screen.

 Keep your forearms perpendicular to your upper arms and level with the back of

your hands.

 Keep your elbows at about a right angle.

 Adjust the height of the product so you can keep your knees bent at 90 degrees or

more, your heels attached to the floor, and your arms lower than your heart.

Before Using the Product

Preparations

1.1 Checking the Contents

1.1.1 Checking the Components

 Contact the dealer from whom you purchased the product if any item is missing.

 The appearance of the components and items sold separately may differ from the image shown.

Components

Quick Setup Guide Warranty card

(Not available in some

locations)

User manual (optional) DC power adapter

(Integrated)

(optional)

Power cable

(Only provided with the

detachable DC power

adapter.)

D-SUB cable (optional) HDMI cable (optional)

Regulatory guide

DC power adapter

(Detachable)

(optional)

HDMI-DVI cable (optional) Stand base Stand neck

Components may vary depending on the country.

1 Preparations

Preparations

DOME Type JOG Button

Function Key Guide

Return

PRESS(Power on, Conﬁrm selection)

Move to

RIGHT

Move to

DOWN

Move to

LEFT

Power LED

1.2 Parts

1.2.1 Control Panel

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

To activate the button on the product, press the [ ] etching position exactly.

Press the other position may cause wrong action.

Icons Description

Power LED

Function Key Guide

This LED is power status indicator and works as

 Power on (Power button): Off

 Power saving mode: Blinking

 Power Off (Power button): On

The power Indicator operation can be swapped by changing in the menu. (SETUP&RESET Power LED On)

Actual models because of functional variation maybe haven’t this function.

Press the [ ] button when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide is displayed, press the corresponding direction button again.

Function Key Guide may vary depending on the function or product model. Please refer to the actual product.

1 Preparations

Brightness

Auto Adjustment

Features

Eye Saver Mode Off

Preparations

1.2.2 Direct Key guide

For guidance on shortcut keys, the OSD (On Screen Display) will appear if you press any button of

[].

 Press [ ] button: Adjust Brightness.

 Press [ ] button: Adjust the screen settings automatically.

 Changing the resolution in Display Properties will activate the Auto Adjustment function.

 This function is only available in Analog mode.

 Press [ ] button: Display Function Key Guide.

1 Preparations

Return

Preparations

1.2.3 Function Key Guide

To enter the main menu or to use other items, press the [ ] button to display the Function Key Guide. You can exit by pressing the [ ] button again.

 Press button: Move to the item you want. The description for each item will appear

when the focus changes.

 Press [ ] button: The selected item will be applied.

Icons Description

Select [ ] to change the input signal by pressing the [ ] button on the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed.

 Select [ ] by pressing the [ ] button on the function key guide

screen.

The OSD (On Screen Display) of your Monitor’s feature appears.

 OSD control lock: Maintain the current settings, or lock the OSD

control to prevent unintended changes to settings. Enable/Disable: To lock/unlock the OSD control, press the [ ] button for 10 seconds when the main menu displayed.

If the OSD control is locked,

Brightness and Contrast can be adjusted. Eye Saver Mode is

available. SETUP&RESET Power LED On is available.

INFORMATION can be viewed.

1 Preparations

SAMSUNG

MAGIC

SAMSUNG

MAGIC

Preparations

Icons Description

Select [ ] by pressing the [ ] button on the function key guide screen.

Press to enable or disable Eye Saver Mode.

The items below are not available if the Eye Saver Mode function is enable.

 PICTURE Brightness, Game Mode, Bright, Angle

 COLOR

 SETUP&RESET Eco Saving Plus

Select [ ] to turn the Monitor off by pressing the [ ] button on the function key guide screen.

Actual models because of functional variation, Function key guide options will be different.

Please run the corresponding function based on the actual icon and description.

When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below.

DOME Type JOG Button

PRESS [ ]

When the monitor displays the Main menu the DOME Type JOG Button could be used as below.

button for 2 seconds

DOME Type JOG Button

Power saving/Non-signal mode

Source Change

Power Off

Action

- Move the option

- Exit the Main menu.

- Close Sublist without saving value.

- Value decreases in the slider.

- Move to next depth.

- Value increases in the slider.

- Move to next depth.

- Save the value and close Sublist.

1 Preparations

Preparations

1.2.4 Reverse Side

 The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

 The exterior may differ depending on the product.

Port About ports

Connect to a source device using an HDMI cable.

Connect to a PC using the D-SUB cable.

Connects to the DC power adapter.

1 Preparations

Preparations

1.3 Installation

1.3.1 Attaching the Stand

 Before assembling the product, place the product down on a flat and stable surface so that the

screen is facing downwards.

 The exterior may differ depending on the product.

Insert the stand neck into the stand base in the direction shown in the figure.

Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product is facing downwards.

Check that the stand neck is firmly connected.

Insert the stand head into the connection hole in the direction, as shown in the figure.

Tightly fasten the connecting screw at the bottom of the stand base.

Hold the main body of the product with your hand, as shown in the figure.

Hold and rotate the assembled stand until it fits exactly into the stop position.

Push the assembled stand into the main body in the direction of the arrow, as shown in the figure.

- Caution

Do not hold the product upside down only by the stand.

1 Preparations

Preparations

1.3.2 Removing the Stand

The exterior may differ depending on the product.

Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product faces downwards.

While holding the stand neck with one hand, pound the other fisted hand down onto the top of the stand base in the direction of the arrow to detach the stand base.

Turn the connecting screw at the bottom of the stand base to separate it.

Remove the stand neck from the stand base by pulling it in the direction of the arrow as shown in the figure.

1 Preparations

-2° (±2.0°) - 20° (±2.0°)

Preparations

1.3.3 Adjusting the Product Tilt

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

 You can adjust the tilt of your monitor.

 Hold the lower part of the product and adjust the tilt carefully.

1 Preparations

3 4

Preparations

1.3.4 Installing a Wall-mount Kit or Desktop Stand

Power the product off and remove the power cable from the power socket.

Attach the wall-mount kit or desktop stand here

Bracket (sold separately)

Align the grooves and tightly fasten the screws on the bracket on the product with the corresponding parts on the wall-mount kit or desktop stand you want to attach.

Notes

 Using a screw longer than the standard length can damage the internal components of the

product.

 The length of screws required for a wall mount that does not comply with the VESA standards may

vary depending on the specifications.

 Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit

 Samsung shall not be held liable for any product damage or personal injury caused by using a wall-

 To mount the product on a wall, ensure you purchase a wall-mount kit that can be installed 10cm

 Be sure to use a wall-mount kit that complies with the standards.

or desktop stand using excessive force. The product may get damaged or fall and cause personal injury. Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall-mount kit or desktop stand using excessive force.

mount kit other than the one specified or from an attempt to install the wall-mount kit on your own.

or farther away from the wall.

 To install the monitor using a wall mount, disconnect the stand base from the monitor.

1 Preparations

Preparations

1.3.5 Anti-theft Lock

An anti-theft lock allows you to use the product securely even in public places. The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. The lock device is sold separately.

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

To lock an anti-theft locking device:

1 Fix the cable of your anti-theft locking device to a heavy object such as a desk. 2 Put one end of the cable through the loop on the other end. 3 Insert the locking device into the anti-theft lock slot at the back of the product. 4 Lock the locking device.

 An anti-theft locking device can be purchased separately.

 Refer to the user guide provided with your anti-theft locking device for details.

 Anti-theft locking devices can be purchased at electronics retailers or online.

1 Preparations

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