Samsung S27D391H User Manual

User manual

S22D360H S22D391H

S24D360HL S24D391HL S27D360H S27D391H

The color and the appearance may differ depending on

the product, and the specifications are subject to

change without prior notice to improve the performance.

BN46-00384A-00

BEFORE USING THE

PRODUCT

PREPARATIONS 18 Checking the Contents

6 Copyright

6 Icons used in this manual

7 Cleaning

8 Securing the Installation Space

8 Precautions for storage

9 Safety Precautions

9Symbols

10 Electricity and Safety 11 Installation and Safety

13 Operation and Safety

17 Correct posture to use the product

18 Checking the Components

19 Parts

CONNECTING AND USING

A SOURCE DEVICE

SCREEN SETUP 32 Brightness

19 Frontal Buttons 22 Reverse Side

23 Installation

23 Attaching the Stand

24 Removing the Stand

25 Adjusting the Product Tilt 26 Anti-theft Lock

27 Before Connecting

27 Pre-connection Checkpoints

27 Connecting and Using a PC

27 Connecting to a PC

29 Connecting the Power

30 Driver Installation 31 Setting Optimum Resolution

32 Configuring Brightness

Table Of Contents

33 Contrast

33 Configuring Contrast

34 Sharpness

34 Configuring Sharpness

35 Game Mode

35 Configuring Game Mode

36 SAMSUNG MAGIC Bright

36 Configuring SAMSUNG MAGIC Bright

38 SAMSUNG MAGIC Angle

(S22D360H / S22D391H)

38 Configuring SAMSUNG MAGIC Angle

40 SAMSUNG MAGIC Upscale

40 Configuring SAMSUNG MAGIC Upscale

41 Image Size

41 Changing the Image Size

43 HDMI Black Level

43 Configuring the HDMI Black Level Settings

44 Response Time (S24D360HL /

S24D391HL / S27D360H / S27D391H)

44 Configuring the Response Time

45 H-Position & V-Position

45 Configuring H-Position & V-Position

47 Coarse

47 Adjusting Coarse

48 Fine

48 Adjusting Fine

CONFIGURING TINT 49 Red

49 Configuring Red

50 Green

50 Configuring Green

Table Of Contents

51 Blue

51 Configuring Blue

52 Color Tone

52 Configuring the Color Tone Settings

53 Gamma

53 Configuring Gamma

COORDINATING OSD 54 Language

54 Configuring Language

55 Menu H-Position & Menu V-Position

55 Configuring Menu H-Position &

Menu V-Position

56 Display Time

56 Configuring Display Time

57 Transparency

57 Changing Transparency

SETUP AND RESET 58 Reset All

58 Initializing Settings (Reset All)

59 Eco Saving

59 Configuring Eco Saving

60 Off Timer

60 Configuring Off Timer 61 Configuring Turn Off After

62 PC/AV Mode

62 Configuring PC/AV Mode

63 Key Repeat Time

63 Configuring Key Repeat Time

64 Source Detection

64 Configuring Source Detection

Table Of Contents

INFORMATION MENU AND

OTHERS

INSTALLING THE

SOFTWARE

TROUBLESHOOTING

GUIDE

65 INFORMATION

65 Displaying INFORMATION

66 Configuring Brightness and Contrast in

the Initial Screen

67 Easy Setting Box

67 Installing the Software 68 Removing the Software

69 Requirements Before Contacting

Samsung Customer Service Center

69 Testing the Product

69 Checking the Resolution and Frequency 69 Check the following.

72 Q & A

SPECIFICATIONS 74 General

75 PowerSaver

76 Standard Signal Mode Table

APPENDIX 78 Contact SAMSUNG WORLD WIDE

84 Responsibility for the Pay Service

(Cost to Customers)

84 Not a product defect 84 A Product damage caused by customer's fault

84 Others

85 Correct Disposal

85 Correct Disposal of This Product (Waste

Electrical & Electronic Equipment)

86 Terminology

INDEX

Table Of Contents

Copyright

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is

prohibited.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Before Using the Product

Icons used in this manual

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Before Using the Product

Cleaning

Before Using the Product

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

Take the following steps when cleaning.

1. Power off the monitor and computer.

2. Disconnect the power cable from the monitor.

Hold the power cable by the plug and do not touch the cable with wet

hands. Otherwise, an electric shock may result.

3. Wipe the monitor screen using a clean, soft and dry cloth.

 Do not apply a cleaning agent that contains alcohol,

solvent, or surfactant to the monitor.

 Do not spray water or detergent directly on the product.

4. Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the monitor.

5. Connect the power cable to the product after cleaning the product.

6. Power on the monitor and computer.

Before Using the Product

10 cm

Securing the Installation Space

 Ensure some space around the product for ventilation. An internal temperature rise may cause fire

and damage the product. Be sure to allow the amount of space as shown below or greater when

installing the product.

The exterior may differ depending on the product.

Precautions for storage

Be sure to contact Samsung Customer Service Center (page 78) if the inside of the monitor needs

cleaning. (A service fee will be charged.)

Before Using the Product

Safety Precautions

Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR

BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

This symbol alerts you that important literature concerning operation and maintenance has been included with this product.

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

QUALIFIED PERSONNEL.

Symbols

Warning

Caution

A serious or fatal injury may result if instructions are not followed.

Personal injury or damage to properties may result if instructions are not followed.

Activities marked by this symbol are prohibited.

Instructions marked by this symbol must be followed.

Before Using the Product

Electricity and Safety

The following images are for reference only. Real-life situations may differ from what is shown in the

images.

Warning

Do not use a damaged power cable or plug, or a loose power socket.

 An electric shock or fire may result.

Do not plug many products into the same power socket.

 Otherwise, the socket may overheat and cause a fire.

Do not touch the power plug with wet hands.

 Otherwise, an electric shock may result.

Insert the power plug all the way in so it is not loose.

 An unstable connection may cause a fire.

Ensure you connect the power plug to a grounded power socket (type 1 insulated devices only).

 An electric shock or injury may result.

Do not bend or pull the power cable with force. Do not weigh the power cable down with a heavy object.

 A damaged power cable may cause an electric shock or fire.

Do not place the power cable or product near heat sources.

 An electric shock or fire may result.

Remove foreign substances such as dust around the plug pins and power socket with a dry cloth.

 Otherwise, a fire may result.

Before Using the Product

Caution

Do not unplug the power cable when the product is in use.

 The product may become damaged by an electric shock.

Do not use the power cable for products other than authorized products supplied by Samsung.

 An electric shock or fire may result.

Keep the power socket where the power cable is connected unobstructed.

 If any problem occurs in the product, unplug the power cable to completely

cut the power to the product.

Power to the product cannot be completely cut off with the power button.

Hold the plug when disconnecting the power cable from the power socket.

 An electric shock or fire may result.

Installation and Safety

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

 Otherwise, a fire may result.

Avoid installing the product in a narrow space with bad ventilation, such as a bookshelf or wall closet.

 Otherwise, a fire may result due to an increased internal temperature.

Keep the plastic packaging bag for the product in a place that cannot be reached by children.

 Children may suffocate.

Before Using the Product

Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.).

 The product may fall and break or cause a personal injury.

 Using the product in an area with excess vibration may damage the product

or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

 An electric shock or fire may result.

Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

 Otherwise, the product lifespan may be reduced, or a fire may result.

Caution

Do not install the product within the reach of young children.

 The product may fall and injure children.

Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen or near a kitchen counter.

Take care not to drop the product when moving it.

 Otherwise, product failure or personal injury may result.

Do not set down the product on its front.

 The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

 The product may fall and break or cause a personal injury.

 Install the product only on cabinets or shelves of the right size.

Before Using the Product

SAMSUNG

Put down the product carefully.

 The product may fall and break or cause a personal injury.

Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.

 Be sure to consult Samsung Customer Service Center (page 78) before

installation if you want to install the product at such a place.

Operation and Safety

Warning

High voltage runs through the product. Do not attempt to disassemble, repair, or modify the product on your own.

 An electric shock or fire may result.

 Contact Samsung Customer Service Center (page 78) for repair.

Before moving the product, turn off the power switch and disconnect the power cable and all other connected cables.

 Otherwise, the power cable may be damaged and a fire or electric shock

may result.

If the product generates a strange noise, a burning smell, or smoke, remove the power cable immediately and contact Samsung Customer Service Center (page 78).

 An electric shock or fire may result.

Do not let children hang from the product or climb on top of it.

 The product may fall, and your child may become injured or seriously

harmed.

If the product falls or the exterior is damaged, power off the product, remove the power cable, and contact Samsung Customer Service Center (page 78).

 Otherwise, an electric shock or fire may result.

Do not put a heavy object, toy, or sweets on top of the product.

 The product or heavy objects may fall as children try to reach for the toy or

sweets resulting in a serious injury.

Before Using the Product

GAS

100

If there is a thunderstorm or lightning strike, turn off the power and disconnect the power cable.

 An electric shock or fire may result.

Do not drop objects on the product or apply impact.

 An electric shock or fire may result.

Do not move the product by pulling the power cable or any cable.

 Otherwise, the cable may be damaged and product failure, an electric shock

or fire may result.

If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

 Sparks can cause an explosion or fire.

Do not lift or move the product by pulling the power cable or any cable.

 Otherwise, the cable may be damaged and product failure, an electric shock

or fire may result.

Do not use or keep combustible spray or an inflammable substance near the product.

 An explosion or fire may result.

Ensure the vents are not blocked by tablecloths or curtains.

 Otherwise, a fire may result from an increased internal temperature.

Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable object (paper, match, etc.) into the vent or ports of the product.

 If water or any foreign substance enters the product, be sure to power off the

product, remove the power cable, and contact Samsung Customer Service

Center (page 78).

 Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

 If water or any foreign substance enters the product, be sure to power off the

product, remove the power cable, and contact Samsung Customer Service

Center (page 78).

 Product failure, an electric shock or fire may result.

Before Using the Product

-_-

Caution

Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

 If you are not going to use the product for an extended period of time,

activate power-saving mode or a moving-picture screen saver.

Disconnect the power cable from the power socket if you do not plan on using the product for an extended period of time (vacation, etc.).

 Otherwise, a fire may result from accumulated dust, overheating, an electric

shock, or electric leakage.

Use the product at the recommended resolution and frequency.

 Otherwise,Your eyesight may deteriorate.

Do not put DC power adapters together.

 Otherwise, a fire may result.

Remove the plastic bag from the DC power adapter before you use it.

 Otherwise, a fire may result.

Do not let water enter the DC power device or get the device wet.

 An electric shock or fire may result.

 Avoid using the product outdoors where it can be exposed to rain or snow.

 Be careful not to get the DC power adapter wet when you wash the floor.

Do not put the DC power adapter near to any heating apparatus.

 Otherwise, a fire may result.

Keep the DC power adapter in a well-ventilated area.

Looking at the screen too close for an extended period of time can deteriorate your eyesight.

Before Using the Product

Do not hold the monitor upside-down or move it by holding the stand.

 The product may fall and break or cause a personal injury.

Do not use humidifiers or stoves around the product.

 An electric shock or fire may result.

Rest your eyes for more than 5 minutes for every 1 hour of product use.

 Eye fatigue will be relieved.

Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

Store the small accessories used with the product out of reach of children.

Exercise caution when adjusting the product angle or stand height.

 Otherwise, children's fingers or hands may become stuck and injured.

 Tilting the product excessively may cause it to fall and result in personal

injury.

Do not place heavy objects on the product.

 Product failure or personal injure may result.

Before Using the Product

Correct posture to use the product

Use the product in the correct posture as follows:

 Straighten your back.

 Allow a distance of 45 to 50 cm between your eye and the screen, and look slightly

downward at the screen.

Keep your eyes directly in front of the screen.

 Adjust the angle so light does not reflect on the screen.

 Keep your forearms perpendicular to your upper arms and level with the back of

your hands.

 Keep your elbows at about a right angle.

 Adjust the height of the product so you can keep your knees bent at 90 degrees or

more, your heels attached to the floor, and your arms lower than your heart.

Before Using the Product

Preparations

1.1 Checking the Contents

1.1.1 Checking the Components

 Contact the dealer from whom you purchased the product if any item is missing.

 The appearance of the components and items sold separately may differ from the image shown.

Components

Quick setup guide Warranty card

(Not available in some

locations)

HDMI cable (optional) HDMI-DVI cable (optional) D-SUB cable (optional)

DC power adapter

(Integrated)

(optional)

DC power adapter

(Detachable)

(optional)

User manual (optional)

Power cable

(Only provided with the

detachable DC power

adapter.)

Stand base Stand neck

Components may vary depending on the country.

1 Preparations

Preparations

Function Key Guide

SAMSUNG

GAME MODE

SOURCE

AUTO

MENU SOURCE

GAME MODE

MENU SOURCE

GAME MODE

→

SAMSUNG

MAGIC

SAMSUNG

MAGIC

SAMSUNG

MAGIC

→

SAMSUNG

MAGIC

SAMSUNG

MAGIC

→

1.2 Parts

1.2.1 Frontal Buttons

The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

Icons Description

Open or close the onscreen display (OSD) menu, or return to the parent menu.

 OSD control lock: Maintain the current settings, or lock the OSD

control to prevent unintended changes to settings.

 Enable: To lock the OSD control, press and hold the [ ] button

for 10 seconds.

 Disable: To unlock the OSD control, press and hold the [ ]

ENU

button for more than 10 seconds.

If the OSD control is locked,

Brightness and Contrast can be adjusted. Game Mode is available.

INFORMATION can be viewed.

Press to enable or disable Game Mode.

The items below are not available if the Game Mode function is enable.

S22D360H / S22D391H

 PICTURE Contrast, Sharpness, Bright, Angle,

 COLOR

 SETUP&RESET Eco Saving

S24D360HL / S24D391HL / S27D360H / S27D391H

 PICTURE Contrast, Sharpness, Bright, Upscale

 COLOR

 SETUP&RESET Eco Saving

Upscale

1 Preparations

AUTO

Preparations

Icons Description

Move to the upper or lower menu or adjust the value for an option on the OSD menu.

Use this button to control the brightness and contrast of the screen.

Confirm a menu selection.

Pressing the [ ] button when the OSD menu is not displayed will change the input source (Analog/HDMI). If you power on the product or

change the input source by pressing the [ ] button, a message that shows the changed input source will appear at the top left corner of the screen.

Press the [ ] button to automatically adjust the screen settings.

 Changing the resolution in Display Properties will activate the

Auto Adjustment function.

 Available only in Analog mode.

Turn the screen on or off.

Function Key Guide

When a control button on the product is pressed, the Function Key Guide will be displayed before the onscreen menu opens. (The guide shows the function of the button pressed.)

To access the onscreen menu when the guide is displayed, press the corresponding button again.

Function Key Guide may vary depending on the function or product model. Refer to the actual product.

The function buttons page shows if Game Mode is enabled.

 []: Off

 []: On

1 Preparations

Preparations

1.2.2 Reverse Side

The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

Port Description

Connects to the DC power adapter.

Connect to a source device using an HDMI cable.

Connect to a PC using the D-SUB cable.

1 Preparations

Preparations

1.3 Installation

1.3.1 Attaching the Stand

 Before assembling the product, place the product down on a flat and stable surface so that the

screen is facing downwards.

 The exterior may differ depending on the product.

Insert the stand neck into the stand base in the direction shown in the figure.

Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product is facing downwards.

Check that the stand neck is firmly connected.

Hold the main body of the product with your hand as shown by the figure.

Push the assembled stand into the main body in the direction of the arrow as shown in the figure.

Tightly fasten the connecting screw at the bottom of the stand base.

- Caution

Do not hold the product upside down only by the stand.

1 Preparations

Preparations

1.3.2 Removing the Stand

The exterior may differ depending on the product.

Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product faces downwards.

While holding the stand neck with one hand, pound the other fisted hand down onto the top of the stand base in the direction of the arrow to detach the stand base.

Turn the connecting screw at the bottom of the stand base to separate it.

Remove the stand neck from the stand base by pulling it in the direction of the arrow as shown in the figure.

1 Preparations

-1° (±2°) ~ 20° (±2°)

Preparations

1.3.3 Adjusting the Product Tilt

The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

 You can adjust the tilt of your monitor.

 Hold the lower part of the product and adjust the tilt carefully.

1 Preparations

Preparations

1.3.4 Anti-theft Lock

An anti-theft lock allows you to use the product securely even in public places. The locking device shape

and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft

locking device for details. The lock device is sold separately.

The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

To lock an anti-theft locking device:

1 Fix the cable of your anti-theft locking device to a heavy object such as a desk. 2 Put one end of the cable through the loop on the other end. 3 Insert the Kensington Lock into the security slot on the back of the display. 4 Lock the locking device.

 An anti-theft locking device can be purchased separately.

 Refer to the user guide provided with your anti-theft locking device for details.

 Anti-theft locking devices can be purchased at electronics retailers or online.

1 Preparations

Preparations

1 Preparations

Connecting and Using a Source Device

RGB IN

2.1 Before Connecting

2.1.1 Pre-connection Checkpoints

 Before connecting a source device, read the user manual provided with it.

The number and locations of ports on source devices may differ from device to device.

 Do not connect the power cable until all connections are completed.

Connecting the power cable during connection may damage the product.

 Check the types of ports at the back of the product you want to connect.

2.2 Connecting and Using a PC

2.2.1 Connecting to a PC

Select a connection method suitable for your PC.

 Connecting parts may differ in different products.

 The exterior may differ depending on the product.

Connection Using the D-SUB Cable (Analog Type)

Do not connect the power cable before connecting all other cables.

Ensure you connect a source device first before connecting the power cable.

1 Connect the D-SUB cable to the [RGB IN] port on the back of the product and the RGB port on the

PC.

2 Connect the DC power adapter to the product and a power socket. Next, turn on the power switch

on the PC. (For details, refer to "2.2.2 Connecting the Power".)

3 Press [ ] to change the input source to Analog.

2 Connecting and Using a Source Device

+ 62 hidden pages