Samsung S27C500H User Manual

User Manual

S27C500H

The color and the appearance may differ depending on

the product, and the specifications are subject to

change without prior notice to improve the performance.

BN46-00339A-00

BEFORE USING THE

PRODUCT

PREPARATIONS 19 Checking the Contents

7 Copyright

7 Icons used in this manual

8 Cleaning

8 Cleaning 9 Securing the Installation Space 9 Precautions for storage

10 Safety Precautions

10 Symbols for safety precautions 11 Electricity and Safety 12 Installation and Safety 14 Operation

18 Correct posture to use the product

19 Removing the Packaging 20 Checking the Components

CONNECTING AND USING

A SOURCE DEVICE

21 Parts

23 Reverse Side

24 Installation

24 Attaching the Stand 25 Removing the Stand 26 Adjusting the Product Tilt 27 Anti-theft Lock

28 Before Connecting

28 Pre-connection Checkpoints

28 Connecting the Power

Table Of Contents

29 Connecting and Using a PC

29 Connection Using the D-SUB Cable (Analogue

Type) 30 Connection Using the HDMI Cable 30 Connection Using an HDMI-DVI Cable 31 Driver Installation 32 Setting Optimum Resolution 33 Changing the Resolution Using a PC

SCREEN SETUP 37 Brightness

37 Configuring Brightness

38 Contrast

38 Configuring Contrast

39 Sharpness

39 Configuring Sharpness

40 SAMSUNG MAGIC Bright

40 Configuring SAMSUNG MAGIC Bright

42 SAMSUNG MAGIC Upscale

42 Configuring SAMSUNG MAGIC Upscale

43 Image Size

43 Changing the Image Size

45 HDMI Black Level

45 Configuring the HDMI Black Level Settings

46 Response Time

46 Configuring Response Time

47 H-Position & V-Position

47 Configuring H-Position & V-Position

48 Coarse

48 Adjusting Coarse

49 Fine

49 Adjusting Fine

Table Of Contents

CONFIGURING TINT

50 Red

50 Configuring Red

51 Green

51 Configuring Green

52 Blue

52 Configuring Blue

53 Color Tone

53 Configuring the Color Tone Settings

54 Gamma

54 Configuring Gamma

COORDINATING OSD 55 Language

55 Configuring Language

56 Menu H-Position & Menu V-Position

56 Configuring Menu H-Position & Menu V-

Position

57 Display Time

57 Configuring Display Time

58 Transparency

58 Changing Transparency

SETUP AND RESET 59 Reset

59 Initializing Settings (Reset)

60 Eco Saving

60 Configuring Eco Saving

61 Off Timer

61 Configuring Off Timer

62 Turn Off After

62 Configuring Turn Off After

63 PC/AV Mode

63 Configuring PC/AV Mode

Table Of Contents

64 Key Repeat Time

64 Configuring Key Repeat Time

65 Source Detection

65 Configuring Source Detection

66 Customized Key

66 Configuring Customized Key

INFORMATION MENU AND

OTHERS

INSTALLING THE

SOFTWARE

TROUBLESHOOTING

GUIDE

67 INFORMATION

67 Displaying INFORMATION

68 Configuring Brightness and Contrast in

the Initial Screen

69 MagicTune

69 What is "MagicTune"? 69 Installing the Software 70 Removing the Software

71 MultiScreen

71 Installing the Software 72 Removing the Software

73 Requirements Before Contacting

Samsung Customer Service Center

73 Testing the Product 73 Checking the Resolution and Frequency 73 Check the following.

76 Q & A

SPECIFICATIONS 78 General

80 PowerSaver

81 Standard Signal Mode Table

APPENDIX 83 Contact SAMSUNG WORLD WIDE

Table Of Contents

89 Responsibility for the Pay Service (Cost

to Customers)

89 Not a product defect 89 A Product damage caused by customer's fault 89 Others

91 Correct Disposal

91 Correct Disposal of This Product (Waste

Electrical & Electronic Equipment)

92 Terminology

INDEX

Table Of Contents

Copyright

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is

prohibited.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Before Using the Product

2013 Samsung Electronics

 An administration fee may be charged if either

 (a) an engineer is called out at your request and there is no defect in the product.

(i.e. where you have failed to read this user manual)

 (b) you bring the unit to a repair centre and there is no defect in the product.

(i.e. where you have failed to read this user manual)

 The amount of such administration charge will be advised to you before any work or home visit

is carried out.

Icons used in this manual

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Before Using the Product

Cleaning

Before Using the Product

Cleaning

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

Take the following steps when cleaning.

1. Power off the monitor and computer.

2. Disconnect the power cord from the monitor.

Hold the power cable by the plug and do not touch the cable with wet

hands. Otherwise, an electric shock may result.

3. Wipe the monitor with a clean, soft and dry cloth.

 Do not apply a cleaning agent that contains alcohol,

solvent, or surfactant to the monitor.

 Do not spray water or detergent directly on the product.

4. Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the monitor.

5. Connect the power cord to the product after cleaning the product.

6. Power on the monitor and computer.

Before Using the Product

3.93 inches (10 cm)

3.93 inches(10 cm)

3.93 inches (10 cm)

Securing the Installation Space

Ensure some space around the product for ventilation. An internal temperature rise may cause fire and

damage the product. Be sure to allow the amount of space as shown below or greater when installing

the product.

The exterior may differ depending on the product.

Precautions for storage

Be sure to contact Samsung Customer Service Center (page 83) if the inside of the monitor needs

cleaning. (Service fee will be charged.)

Before Using the Product

Safety Precautions

Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR

BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

This symbol alerts you that important literature concerning operation and maintenance has been included with this product.

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

QUALIFIED PERSONNEL.

Symbols for safety precautions

Warning

Caution

A serious or fatal injury may result if instructions are not followed.

Personal injury or damage to properties may result if instructions are not followed.

Activities marked by this symbol are prohibited.

Instructions marked by this symbol must be followed.

Before Using the Product

Electricity and Safety

The following images are for reference only. Real-life situations may differ from what is shown in the

images.

Warning

Do not use a damaged power cord or plug, or a loose power socket.

 An electric shock or fire may result.

Do not plug many products into the same power socket.

 Otherwise, the socket may overheat and cause a fire.

Do not touch the power plug with wet hands.

 Otherwise, an electric shock may result.

Insert the power plug all the way in so it is not loose.

 An unstable connection may cause a fire.

Connect the power plug to a grounded power socket (type 1 insulated devices only).

 An electric shock or injury may result.

Do not bend or pull the power cord with force. Do not weigh the power cord down with a heavy object.

 A damaged power cord may cause an electric shock or fire.

Do not place the power cord or product near heat sources.

 An electric shock or fire may result.

Remove foreign substances such as dust around the plug pins and power socket with a dry cloth.

 Otherwise, a fire may result.

Before Using the Product

Caution

Do not unplug the power cord when the product is in use.

 The product may become damaged by an electric shock.

Do not use the power cord for products other than authorized products supplied by Samsung.

 An electric shock or fire may result.

Keep the power socket where the power cord is connected unobstructed.

 If any problem occurs in the product, unplug the power cable to completely

cut the power to the product.

Power to the product cannot be completely cut off with the power button.

Hold the plug when disconnecting the power cord from the power socket.

 An electric shock or fire may result.

Installation and Safety

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

 Otherwise, a fire may result.

Avoid installing the product in a narrow space with bad ventilation, such as a bookshelf or wall closet.

 Otherwise, a fire may result due to an increased internal temperature.

Keep the plastic packaging bag for the product in a place that cannot be reached by children.

 Children may suffocate.

Before Using the Product

Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.).

 The product may fall and break or cause a personal injury.

 Using the product in an area with excess vibration may damage the product

or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

 An electric shock or fire may result.

Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

 Otherwise, the product lifespan may be reduced, or a fire may result.

Caution

Do not install the product within the reach of young children.

 The product may fall and injure children.

Edible oil, such as soybean oil, can damage or deform the product. Do not install

the product in a kitchen or near a kitchen counter.

Take care not to drop the product when moving it.

 Otherwise, product failure or personal injury may result.

Do not set down the product on its front.

 The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

 The product may fall and break or cause a personal injury.

 Install the product only on cabinets or shelves of the right size.

Before Using the Product

SAMSUNG

Put down the product carefully.

 The product may fall and break or cause a personal injury.

Installing the product in an unusual place (a place exposed to a lot of fine particles, chemical substances or extreme temperatures, or an airport or train station where the product should operate continuously for an extended period of time) may seriously affect its performance.

 Be sure to consult Samsung Customer Service Center (page 83) before

installation if you want to install the product at such a place.

Operation

Warning

High voltage runs through the product. Do not attempt to disassemble, repair, or modify the product on your own.

 An electric shock or fire may result.

 Contact Samsung Customer Service Center (page 83) for repair.

Before moving the product, turn off the power switch and disconnect the power cable and all other connected cables.

 Otherwise, the power cord may be damaged and a fire or electric shock may

result.

If the product generates a strange noise, a burning smell, or smoke, remove the power cord immediately and contact Samsung Customer Service Center (page

83).

 An electric shock or fire may result.

Do not let children hang from the product or climb on top of it.

 The product may fall, and your child may become injured or seriously

harmed.

If the product falls or the exterior is damaged, power off the product, remove the power cord, and contact Samsung Customer Service Center (page 83).

 Otherwise, an electric shock or fire may result.

Do not put a heavy object, toy, or sweets on top of the product.

 The product or heavy objects may fall as children try to reach for the toy or

sweets resulting in a serious injury.

Before Using the Product

GAS

100

During a lightning or thunderstorm, power off the product and remove the power cable.

 An electric shock or fire may result.

Do not drop objects on the product or apply impact.

 An electric shock or fire may result.

Do not move the product by pulling the power cord or any cable.

 Otherwise, the power cable may be damaged and product failure, an electric

shock or fire may result.

If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

 Sparks can cause an explosion or fire.

Do not lift or move the product by the power cord or any cable.

 Otherwise, the power cable may be damaged and product failure, an electric

shock or fire may result.

Do not use or keep combustible spray or an inflammable substance near the product.

 An explosion or fire may result.

Ensure the vents are not blocked by tablecloths or curtains.

 Otherwise, a fire may result from an increased internal temperature.

Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable object (paper, match, etc.) into the vent or ports of the product.

 If water or any foreign substance enters the product, be sure to power off the

product, remove the power cord, and contact Samsung Customer Service

Center (page 83).

 Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

 If water or any foreign substance enters the product, be sure to power off the

product, remove the power cord, and contact Samsung Customer Service

Center (page 83).

 Product failure, an electric shock or fire may result.

Before Using the Product

-_-

Caution

Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

 If you are not going to use the product for an extended period of time,

activate power-saving mode or a moving-picture screen saver.

Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).

 Otherwise, a fire may result from accumulated dust, overheating, an electric

shock, or electric leakage.

Use the product at the recommended resolution and frequency.

 Your eyesight may deteriorate.

Do not put DC power adapters together.

 Otherwise, a fire may result.

Remove the plastic bag from the DC power adapter before you use it.

 Otherwise, a fire may result.

Do not let water enter the DC power device or get the device wet.

 An electric shock or fire may result.

 Avoid using the product outdoors where it can be exposed to rain or snow.

 Be careful not to get the DC power adapter wet when you wash the floor.

Do not put the DC power adapter near to any heating apparatus.

 Otherwise, a fire may result.

Keep the DC power adapter in a well-ventilated area.

Looking at the screen too close for an extended period of time can deteriorate your eyesight.

Before Using the Product

Do not hold the monitor upside-down or move it by holding the stand.

 The product may fall and break or cause a personal injury.

Do not use humidifiers or stoves around the product.

 An electric shock or fire may result.

Rest your eyes for more than 5 minutes for every 1 hour of product use.

 Eye fatigue will be relieved.

Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

Store the small accessories used with the product out of reach of children.

Exercise caution when adjusting the product angle or stand height.

 Otherwise, children's fingers or hands may become stuck and injured.

 Tilting the product excessively may cause it to fall and result in personal

injury.

Do not place heavy objects on the product.

 Product failure or personal injure may result.

Before Using the Product

50 cm

Correct posture to use the product

Use the product in the correct posture as follows:

 Straighten your back.

 Allow a distance of 45 to 50 cm between your eye and the screen, and look slightly

downward at the screen.

Keep your eyes directly in front of the screen.

 Adjust the angle so light does not reflect on the screen.

 Keep your forearms perpendicular to your upper arms and level with the back of

your hands.

 Keep your elbows at about a right angle.

 Adjust the height of the product so you can keep your knees bent at 90 degrees or

more, your heels attached to the floor, and your arms lower than your heart.

Before Using the Product

Preparations

1.1 Checking the Contents

1.1.1 Removing the Packaging

1 Open the packaging box. Be careful not to damage the product when you open the packaging with

a sharp instrument.

2 Remove the styrofoam from the product.

3 Check the components and remove the styrofoam and plastic bag.

4 Store the box in a dry area so that it can be used when moving the product in the future.

This image is for reference only.

1 Preparations

Preparations

1.1.2 Checking the Components

 Contact the dealer from whom you purchased the product if any item is missing.

 The appearance of the components and items sold separately may differ from the image shown.

Components

Quick setup guide Warranty card

(Not available in some locations)

Power cable DC power adapter D-SUB cable (optional)

HDMI cable (optional) HDMI-DVI cable (optional) Stand base

Stand neck

User manual

(Other areas)

Components may vary depending on the country.

(North America only)

1 Preparations

Preparations

MENU AUTO

Function Key Guide

SAMSUNG

MAGIC BRIGHT

AUTO

SAMSUNG

MAGIC

BRIGHT

AUTO

SAMSUNG

MAGIC

1.2 Parts

Icons Description

Open or close the onscreen display (OSD) menu, or return to the parent menu.

 OSD control lock: Maintain the current settings, or lock the OSD

control to prevent unintended changes to settings.

 Enable: To lock the OSD control, press and hold the [ ] button

for 10 seconds.

 Disable: To unlock the OSD control, press and hold the [ ]

button for more than 10 seconds.

If the OSD control is locked,

 Brightness, Contrast can be adjusted, and INFORMATION can

be viewed.

 The Customized Key function can be used by pressing

the [ ] button. (The Customized Key is available even when the OSD control is locked.)

Configure Customized Key and press [ ]. The following options will

be enabled.

- Eco Saving - Image Size

Bright

To configure Customized Key, go to SETUP & RESET

Customized Key

and select the mode you want.

Move to the upper or lower menu or adjust the value for an option on the OSD menu.

Use this button to control the brightness and contrast of the screen.

→

1 Preparations

AUTO

Preparations

Icons Description

Confirm a menu selection.

Pressing the [ ] button when the OSD menu is not displayed will change the input source (Analog/HDMI). If you power on the product or

change the input source by pressing the [ ] button, a message that shows the changed input source will appear at the top left corner of the screen.

Press the [ ] button to automatically adjust the screen settings.

 Changing the resolution in Display Properties will activate the

Auto Adjustment function.

 Available only in Analog mode.

Function Key Guide

Turn the screen on or off.

When a control button on the product is pressed, the Function Key Guide will be displayed before the onscreen menu opens. (The guide shows the function of the button pressed.)

To access the onscreen menu when the guide is displayed, press the corresponding button again.

The Function Key Guide may vary depending on the function or product model.

Refer to the actual product.

1 Preparations

HDMI IN

RGB IN

Preparations

1.2.1 Reverse Side

Port Description

DC 14V

Connects to the DC power adapter.

Connects to a source device via a HDMI cable.

Connect to a PC using the D-SUB cable.

1 Preparations

Preparations

1.3 Installation

1.3.1 Attaching the Stand

Before assembling the product, place the product down on a flat and stable surface so that the screen

is facing downwards.

Insert the stand neck into the stand base in the direction shown in the figure.

Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product is facing downwards.

Check that the stand neck is firmly connected.

Hold the main body of the product with your hand as shown by the figure.

Push the assembled stand into the main body in the direction of the arrow as shown in the figure.

Tightly fasten the connecting screw at the bottom of the stand base.

- Caution

Do not hold the product upside down only by the stand.

1 Preparations

Preparations

1.3.2 Removing the Stand

Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product faces downwards.

While holding the stand neck with one hand, pound the other fisted hand down onto the top of the stand base in the direction of the arrow to detach the stand base.

Turn the connecting screw at the bottom of the stand base to separate it.

Remove the stand neck from the stand base by pulling it in the direction of the arrow as shown in the figure.

1 Preparations

-1° (±2°) ~ 20° (±2°)

Preparations

1.3.3 Adjusting the Product Tilt

The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

 You can adjust the tilt of your monitor.

 Hold the lower part of the product and adjust the tilt carefully.

1 Preparations

Preparations

1.3.4 Anti-theft Lock

An anti-theft lock allows you to use the product securely even in public places. The locking device shape

and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft

locking device for details. The lock device is sold separately.

The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

To lock an anti-theft locking device:

1 Fix the cable of your anti-theft locking device to a heavy object such as a desk.

2 Put one end of the cable through the loop on the other end.

3 Insert the Kensington Lock into the security slot on the back of the display.

4 Lock the locking device.

 An anti-theft locking device can be purchased separately.

 Refer to the user guide provided with your anti-theft locking device for details.

 Anti-theft locking devices can be purchased at electronics retailers or online.

1 Preparations

Connecting and Using a Source Device

DC 14V

2.1 Before Connecting

2.1.1 Pre-connection Checkpoints

 Before connecting a source device, read the user manual provided with it.

The number and locations of ports on source devices may differ from device to device.

 Do not connect the power cable until all connections are completed.

Connecting the power cable during connection may damage the product.

 Check the types of ports at the back of the product you want to connect.

2.2 Connecting the Power

Connect the power adapter to [DC 14V] jack on the rear of the product.

Connect the power cable to the DC power adapter. Next, connect the DC power adapter to the product.

Plug in the power cable to the power socket.

The input voltage is switched automatically.

2 Connecting and Using a Source Device

Connecting and Using a Source Device

RGB IN

2.3 Connecting and Using a PC

Select a connection method suitable for your PC.

Connecting parts may differ in different products.

2.3.1 Connection Using the D-SUB Cable (Analogue Type)

Do not connect the power cable before connecting all other cables.

Ensure you connect a source device first before connecting the power cable.

Connect the D-SUB cable to the [RGB IN] port on the back of the product and the RGB port on the PC.

2 Connect the DC power adapter to the product and a power socket.

Next, turn on the power switch on the PC. (For details, refer to "2.2 Connecting the Power".)

3 Press [ ] to change the input source to Analog.

Provided ports may vary depending on the product.

2 Connecting and Using a Source Device

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