Samsung S27C350H User Manual

User Manual

S19C350NW S22C350B S22C350H S23C340H S23C350B S23C350H S24C340HL S24C350BL S24C350HL

S24C350H S27C350H

The color and the appearance may differ depending on

the product, and the specifications are subject to

change without prior notice to improve the performance.

BN46-00312A-09

BEFORE USING THE

PRODUCT

PREPARATIONS 22 Checking the Contents

10 Copyright

10 Icons used in this manual

11 Cleaning

12 Securing the Installation Space

12 Precautions for storage

13 Safety Precautions

13 Symbols for safety precautions 14 Electricity and Safety 15 Installation and Safety 17 Operation

21 Correct posture to use the product

22 Removing the Packaging 23 Checking the Components

24 Parts (S19C350NW)

24 Frontal Button 25 Direct Key guide 26 Function Key Guide

28 Parts

(S22C350B / S23C350B / S24C350BL / S22C350H / S23C340H / S23C350H / S24C340HL / S24C350H / S24C350HL / S27C350H)

28 Frontal Button 30 Direct Key guide 31 Function Key Guide 33 Reverse Side (S19C350NW) 34 Reverse Side (S22C350B / S23C350B /

S24C350BL)

35 Reverse Side (S22C350H / S23C340H /

S23C350H / S24C340HL / S24C350H / S24C350HL / S27C350H)

Table Of Contents

36 Installation

36 Attaching the Stand 37 Removing the Stand 38 Adjusting the Product Tilt 39 Anti-theft Lock

CONNECTING AND USING

A SOURCE DEVICE

40 Before Connecting

40 Pre-connection Checkpoints

41 Connecting and Using a PC

41 Connection Using the D-SUB Cable (Analog

Type)

42 Connection Using the DVI Cable (S22C350B /

S23C350B / S23C350BL)

42 Connection Using an DVI-HDMI Cable

(S22C350B / S23C350B / S23C350BL)

43 Connection Using an HDMI Cable (S22C350H /

S23C340H / S23C350H / S24C350H / S24C350HL / S27C350H)

43 Connection Using an HDMI-DVI Cable

(S22C350H / S23C340H / S23C350H / S24C340HL / S24C350H / S24C350HL / S27C350H)

44 Connecting to Headphones

(S22C350H / S23C340H / S23C350H / S24C340HL / S24C350H / S24C350HL /

S27C350H) 44 Connecting the Power 45 Tidying Up the Connected Cables 46 Changing the sound settings on Windows 47 Driver Installation 48 Setting Optimum Resolution 49 Changing the Resolution Using a PC

S24C340HL /

SCREEN SETUP

(S19C350NW)

53 Brightness

53 Configuring Brightness

54 Contrast

54 Configuring Contrast

Table Of Contents

55 Sharpness

55 Configuring Sharpness

56 SAMSUNG MAGIC Bright

56 Configuring SAMSUNG MAGIC Bright

57 SAMSUNG MAGIC Angle

57 Configuring SAMSUNG MAGIC Angle

58 SAMSUNG MAGIC Upscale

58 Configuring SAMSUNG MAGIC Upscale

59 Image Size

59 Changing the Image Size

SCREEN SETUP

(S22C350B / S23C350B /

S24C350BL)

60 H-Position & V-Position

60 Configuring H-Position & V-Position

61 Coarse

61 Adjusting Coarse

62 Fine

62 Adjusting Fine

63 Brightness

63 Configuring Brightness

64 Contrast

64 Configuring Contrast

65 Sharpness

65 Configuring Sharpness

66 SAMSUNG MAGIC Bright

66 Configuring SAMSUNG MAGIC Bright

67 SAMSUNG MAGIC Angle

67 Configuring SAMSUNG MAGIC Angle

68 SAMSUNG MAGIC Upscale

68 Configuring SAMSUNG MAGIC Upscale

Table Of Contents

69 Image Size

69 Changing the Image Size

71 H-Position & V-Position

71 Configuring H-Position & V-Position

72 Coarse

72 Adjusting Coarse

73 Fine

73 Adjusting Fine

SCREEN SETUP

(S22C350H / S23C340H / S23C350H / S24C340HL / S24C350H / S24C350HL /

S27C350H)

74 Brightness

74 Configuring Brightness

75 Contrast

75 Configuring Contrast

76 Sharpness

76 Configuring Sharpness

77 SAMSUNG MAGIC Bright

77 Configuring SAMSUNG MAGIC Bright

79 SAMSUNG MAGIC Angle

79 Configuring SAMSUNG MAGIC Angle

80 SAMSUNG MAGIC Upscale

80 Configuring SAMSUNG MAGIC Upscale

81 Image Size

81 Changing the Image Size

83 HDMI Black Level

83 Configuring the HDMI Black Level Settings

84 H-Position & V-Position

84 Configuring H-Position & V-Position

85 Coarse

85 Adjusting Coarse

Table Of Contents

86 Fine

86 Adjusting Fine

CONFIGURING TINT 87 Red

87 Configuring Red

88 Green

88 Configuring Green

89 Blue

89 Configuring Blue

90 Color Tone

90 Configuring the Color Tone Settings

91 Gamma

91 Configuring Gamma

COORDINATING OSD 92 Language

92 Changing the Language

93 Menu H-Position & Menu V-Position

93 Configuring Menu H-Position & Menu V-

Position

94 Display Time

94 Configuring Display Time

95 Transparency

95 Changing Transparency

SETUP AND RESET

96 Reset

(S19C350NW)

96 Initializing Settings (Reset)

97 Eco Saving

97 Configuring Eco Saving

98 Off Timer

98 Configuring Off Timer

Table Of Contents

99 Turn Off After

99 Configuring Turn Off After

100 Key Repeat Time

100 Configuring Key Repeat Time

101 Power LED On

101 Configuring Power LED On

SETUP AND RESET

(S22C350B / S23C350B /

S24C350BL)

102 Reset

102 Initializing Settings (Reset)

103 Eco Saving

103 Configuring Eco Saving

104 Off Timer

104 Configuring Off Timer

105 Turn Off After

105 Configuring Turn Off After

106 PC/AV Mode

106 Configuring PC/AV Mode

107 Key Repeat Time

107 Configuring Key Repeat Time

108 Source Detection

108 Configuring Source Detection

SETUP AND RESET

(S22C350H / S23C340H / S23C350H / S24C340HL / S24C350H / S24C350HL /

S27C350H)

109 Power LED On

109 Configuring Power LED On

110 Reset

110 Initializing Settings (Reset)

111 Eco Saving

111 Configuring Eco Saving

112 Off Timer

112 Configuring Off Timer

Table Of Contents

113 Turn Off After

113 Configuring Turn Off After

114 PC/AV Mode

114 Configuring PC/AV Mode

115 Key Repeat Time

115 Configuring Key Repeat Time

116 Source Detection

116 Configuring Source Detection

117 Power LED On

117 Configuring Power LED On

INFORMATION MENU AND

OTHERS

INSTALLING THE

SOFTWARE

TROUBLESHOOTING

GUIDE

118 INFORMATION

118 Displaying INFORMATION

119 Configuring Brightness and Contrast in

the Initial Screen

120 Configuring Volume in the Initial Screen

121 MagicTune

121 What is "MagicTune"? 121 Installing the Software 122 Removing the Software

123 MultiScreen

123 Installing the Software 124 Removing the Software

125 Requirements Before Contacting

Samsung Customer Service Center

125 Testing the Product 125 Checking the Resolution and Frequency 125 Check the following.

128 Q & A

Table Of Contents

SPECIFICATIONS

APPENDIX 145 Contact SAMSUNG WORLD WIDE

130 General (S19C350NW)

132 General (S22C350B / S23C350B /

S24C350BL)

134 General (S22C350H / S23C340H)

136 General (S23C350H / S24C340HL)

138 General (S24C350HL / S24C350H /

S27C350H)

140 PowerSaver

142 Standard Signal Mode Table

151 Responsibility for the Pay Service (Cost

to Customers)

151 Not a product defect 151 A Product damage caused by customer's fault 151 Others

INDEX

153 Correct Disposal

153 Correct Disposal of This Product (Waste

Electrical & Electronic Equipment)

154 Terminology

Table Of Contents

Copyright

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is

prohibited.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Before Using the Product

2013 Samsung Electronics

 An administration fee may be charged if either

 (a) an engineer is called out at your request and there is no defect in the product

(i.e. where you have failed to read this user manual)

 (b) you bring the unit to a repair centre and there is no defect in the product

(i.e. where you have failed to read this user manual).

 The amount of such administration charge will be advised to you before any work or home visit

is carried out.

Icons used in this manual

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Before Using the Product

Cleaning

Before Using the Product

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

Take the following steps when cleaning.

1. Power off the monitor and computer.

2. Disconnect the power cord from the monitor.

Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

3. Wipe the monitor with a clean, soft and dry cloth.

 Do not apply a cleaning agent that contains alcohol,

solvent, or surfactant to the monitor.

 Do not spray water or detergent directly on the product.

4. Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the monitor.

5. Connect the power cord to the product after cleaning the product.

6. Power on the monitor and computer.

Before Using the Product

Securing the Installation Space

 Ensure some space around the product for ventilation. An internal temperature rise may cause fire

and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product.

The exterior may differ depending on the product.

3.93 inches(10 cm)

3.93 inches (10 cm)

Precautions for storage

Be sure to contact Samsung Customer Service Center (page 145) if the inside of the monitor needs cleaning. (service fee will be charged).

3.93 inches (10 cm)

Before Using the Product

Safety Precautions

Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR

BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

This symbol alerts you that important literature concerning operation and maintenance has been included with this product.

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

QUALIFIED PERSONNEL.

Symbols for safety precautions

Warning

Caution

A serious or fatal injury may result if instructions are not followed.

Personal injury or damage to properties may result if instructions are not followed.

Activities marked by this symbol are prohibited.

Instructions marked by this symbol must be followed.

Before Using the Product

Electricity and Safety

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Warning

Do not use a damaged power cord or plug, or a loose power socket.

 An electric shock or fire may result.

Do not plug many products into the same power socket.

 Otherwise, the socket may overheat and cause a fire.

Do not touch the power plug with wet hands.

 Otherwise, an electric shock may result.

Insert the power plug all the way in so it is not loose.

 An unstable connection may cause a fire.

Connect the power plug to a grounded power socket (type 1 insulated devices only).

 An electric shock or injury may result.

Do not bend or pull the power cord with force. Do not weigh the power cord down with a heavy object.

 A damaged power cord may cause an electric shock or fire.

Do not place the power cord or product near heat sources.

 An electric shock or fire may result.

Remove foreign substances such as dust around the plug pins and power socket with a dry cloth.

 Otherwise, a fire may result.

Before Using the Product

Caution

Do not unplug the power cord when the product is in use.

 The product may become damaged by an electric shock.

Do not use the power cord for products other than authorized products supplied by Samsung.

 An electric shock or fire may result.

Keep the power socket where the power cord is connected unobstructed.

 If any problem occurs in the product, unplug the power cable to completely

cut the power to the product.

Power to the product cannot be completely cut off with the power button.

Hold the plug when disconnecting the power cord from the power socket.

 An electric shock or fire may result.

Installation and Safety

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

 Otherwise, a fire may result.

Avoid installing the product in a narrow space with bad ventilation, such as a bookshelf or wall closet.

 Otherwise, a fire may result due to an increased internal temperature.

Keep the plastic packaging bag for the product in a place that cannot be reached by children.

 Children may suffocate.

Before Using the Product

Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.).

 The product may fall and break or cause a personal injury.

 Using the product in an area with excess vibration may damage the product

or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

 An electric shock or fire may result.

Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

 Otherwise, the product lifespan may be reduced, or a fire may result.

Caution

Do not install the product within the reach of young children.

 The product may fall and injure children.

Edible oil, such as soybean oil, can damage or deform the product. Do not install

the product in a kitchen or near a kitchen counter.

Take care not to drop the product when moving it.

 Otherwise, product failure or personal injury may result.

Do not set down the product on its front.

 The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

 The product may fall and break or cause a personal injury.

 Install the product only on cabinets or shelves of the right size.

Before Using the Product

SAMSUNG

Put down the product carefully.

 The product may fall and break or cause a personal injury.

Installing the product in an unusual place (a place exposed to a lot of fine particles, chemical substances or extreme temperatures, or an airport or train station where the product should operate continuously for an extended period of time) may seriously affect its performance.

 Be sure to consult Samsung Customer Service Center (page 145) before

installation if you want to install the product at such a place.

Operation

Warning

High voltage runs through the product. Do not attempt to disassemble, repair, or modify the product on your own.

 An electric shock or fire may result.

 Contact Samsung Customer Service Center (page 145) for repair.

Before moving the product, turn off the power switch and disconnect the power cable and all other connected cables.

 Otherwise, the power cord may be damaged and a fire or electric shock may

result.

If the product generates a strange noise, a burning smell, or smoke, remove the power cord immediately and contact Samsung Customer Service Center (page

145).

 An electric shock or fire may result.

Do not let children hang from the product or climb on top of it.

 The product may fall, and your child may become injured or seriously

harmed.

If the product falls or the exterior is damaged, power off the product, remove the power cord, and contact Samsung Customer Service Center (page 145).

 Otherwise, an electric shock or fire may result.

Do not put a heavy object, toy, or sweets on top of the product.

 The product or heavy objects may fall as children try to reach for the toy or

sweets resulting in a serious injury.

Before Using the Product

GAS

100

During a lightning or thunderstorm, power off the product and remove the power cable.

 An electric shock or fire may result.

Do not drop objects on the product or apply impact.

 An electric shock or fire may result.

Do not move the product by pulling the power cord or any cable.

 Otherwise, the power cable may be damaged and product failure, an electric

shock or fire may result.

If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

 Sparks can cause an explosion or fire.

Do not lift or move the product by the power cord or any cable.

 Otherwise, the power cable may be damaged and product failure, an electric

shock or fire may result.

Do not use or keep combustible spray or an inflammable substance near the product.

 An explosion or fire may result.

Ensure the vents are not blocked by tablecloths or curtains.

 Otherwise, a fire may result from an increased internal temperature.

Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable object (paper, match, etc.) into the vent or ports of the product.

 If water or any foreign substance enters the product, be sure to power off the

product, remove the power cord, and contact Samsung Customer Service Center (page 145).

 Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

 If water or any foreign substance enters the product, be sure to power off the

product, remove the power cord, and contact Samsung Customer Service Center (page 145).

 Product failure, an electric shock or fire may result.

Before Using the Product

-_-

Caution

Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

 If you are not going to use the product for an extended period of time,

activate power-saving mode or a moving-picture screen saver.

Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).

 Otherwise, a fire may result from accumulated dust, overheating, an electric

shock, or electric leakage.

Use the product at the recommended resolution and frequency.

 Your eyesight may deteriorate.

Do not put DC power adapters together.

 Otherwise, a fire may result.

Remove the plastic bag from the DC power adapter before you use it.

 Otherwise, a fire may result.

Do not let water enter the DC power device or get the device wet.

 An electric shock or fire may result.

 Avoid using the product outdoors where it can be exposed to rain or snow.

 Be careful not to get the DC power adapter wet when you wash the floor.

Do not put the DC power adapter near to any heating apparatus.

 Otherwise, a fire may result.

Keep the DC power adapter in a well-ventilated area.

Looking at the screen too close for an extended period of time can deteriorate your eyesight.

Before Using the Product

Do not hold the monitor upside-down or move it by holding the stand.

 The product may fall and break or cause a personal injury.

Do not use humidifiers or stoves around the product.

 An electric shock or fire may result.

Rest your eyes for more than 5 minutes for every 1 hour of product use.

 Eye fatigue will be relieved.

Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

Store the small accessories used with the product out of reach of children.

Exercise caution when adjusting the product angle or stand height.

 Otherwise, children's fingers or hands may become stuck and injured.

 Tilting the product excessively may cause it to fall and result in personal

injury.

Do not place heavy objects on the product.

 Product failure or personal injure may result.

When using headphones or earphones, do not turn the volume too high.

 Having the sound too loud may damage your hearing.

Before Using the Product

50 cm

Correct posture to use the product

Use the product in the correct posture as follows:

 Straighten your back.

 Allow a distance of 45 to 50 cm between your eye and the screen, and look slightly

downward at the screen.

Keep your eyes directly in front of the screen.

 Adjust the angle so light does not reflect on the screen.

 Keep your forearms perpendicular to your upper arms and level with the back of

your hands.

 Keep your elbows at about a right angle.

 Adjust the height of the product so you can keep your knees bent at 90 degrees or

more, your heels attached to the floor, and your arms lower than your heart.

Before Using the Product

Preparations

1.1 Checking the Contents

1.1.1 Removing the Packaging

1 Open the packaging box. Be careful not to damage the product when you open the packaging with

a sharp instrument.

2 Remove the styrofoam from the product.

3 Check the components and remove the styrofoam and plastic bag.

4 Store the box in a dry area so that it can be used when moving the product in the future.

This image is for reference only.

1 Preparations

Preparations

1.1.2 Checking the Components

 Contact the dealer where you purchased the product if any components are missing.

 The appearance of the components may differ from the images shown.

Components

Quick Setup guide

Power cable DC power adapter D-SUB cable (optional)

DVI cable (optional) HDMI cable (optional) HDMI-DVI cable (optional)

(Not available In some locations)

Warranty card

User Manual

Stand base Stand neck

Components may vary depending on the country.

1 Preparations

Preparations

Function Key Guide

JOG Button

Power LED

Return

LEFT

AUTO

Return

AUTO

Return

DOWN(FRONT)

UP(REAR)

RIGHT

PRESS(ENTER)

1.2 Parts (S19C350NW)

1.2.1 Frontal Button

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Icons Description

JOG Button

(Power LED)

Function Key Guide

Multi directional button that helps navigate.

JOG button is located in the bottom of the screen center, and has 5 directions as UP/DOWN/LEFT/RIGHT/PRESS(ENTER).

This LED is power status indicator and works as

 Power On (Power button): Off

 Power saving mode: Blinking

 Power Off (Power button): On

The power Indicator operation can be swapped by changing in the menu. (SETUP&RESET Power LED On)

Actual models because of functional variation maybe haven’t this function.

Press the JOG button when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide is displayed, press the corresponding direction button again.

Function Key Guide may vary depending on the function or product model. Please refer to the actual product.

1 Preparations

Brightness

Features

Preparations

1.2.2 Direct Key guide

For guidance on shortcut keys, the below OSD (On Screen Display) will be displayed if you move the JOG

button in any direction.

 UP/DOWN/LEFT/RIGHT: Adjust Brightness.

 PRESS(ENTER): Display Function Key Guide.

1 Preparations

AUTO

Return

SAMSUNG

MAGIC

Preparations

1.2.3 Function Key Guide

To enter the main menu or to use other items, press the JOG button to display the Function Key Guide.

You can exit by pressing the JOG button again.

 UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when

the focus changes.

 PRESS(ENTER): The selected item will be applied.

Icons Description

 Selects [ ] by moving the JOG button in the function key

guide screen. The OSD (On Screen Display) of your Monitor’s feature appears.

 OSD control lock: Maintain the current settings, or lock the OSD

control to prevent unintended changes to settings.

Enable/Disable: To lock/unlock the OSD control, press the LEFT

button for 10 seconds when the main menu displayed.

If the OSD control is locked,

Brightness/Contrast and Bright can be adjusted, and INFORMATION can be viewed.

Select

[]

to adjust the

Brightness

Contrast

This setting can be changed by moving the JOG button in the function key guide screen. Move the JOG button Up/Down to alternate between the

Brightness

and

Contrast

settings.

1 Preparations

Preparations

Icons Description

 Selects [ ] to adjust the screen settings automatically by

moving the JOG button in the function key guide screen.

 Changing the resolution in Display Properties will activate the

Auto Adjustment function.

 This function is only available in Analog mode.

Selects [ ] to turn the Monitor off by moving the JOG button in the function key guide screen.

Actual models because of functional variation, Function key guide options will be different. Please run the corresponding function based on the actual icon and description.

When the monitor displays nothing (i.e., power saving mode or no-signal mode), a direct access key can be used to control the power status as shown below.

JOG Button Power saving/Non-signal mode

PRESS(ENTER) for 2 seconds Power Off

1 Preparations

Preparations

Function Key Guide

JOG Button

Power LED

Return

LEFT

AUTO

Return

AUTO

Return

DOWN(FRONT)

UP(REAR)

RIGHT

PRESS(ENTER)

1.3 Parts

(S22C350B / S23C350B / S24C350BL / S22C350H / S23C340H / S23C350H / S24C340HL / S24C350H / S24C350HL / S27C350H)

1.3.1 Frontal Button

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Icons Description

Multi directional button that helps navigate.

JOG Button

JOG button is located in the bottom of the screen center, and has 5 directions as UP/DOWN/LEFT/RIGHT/PRESS(ENTER).

1 Preparations

Preparations

Icons Description

(Power LED)

Function Key Guide

This LED is power status indicator and works as

 Power On (Power button): Off

 Power saving mode: Blinking

 Power Off (Power button): On

The power Indicator operation can be swapped by changing in the menu. (SETUP&RESET Power LED On)

Actual models because of functional variation maybe haven’t this function.

Press the JOG button when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide is displayed, press the corresponding direction button again.

Function Key Guide may vary depending on the function or product model. Please refer to the actual product.

1 Preparations

Brightness

Volume

Features

Brightness

Features

Preparations

1.3.2 Direct Key guide

For guidance on shortcut keys, the below OSD (On Screen Display) will be displayed if you move the JOG

button in any direction.

Models with sound option

 UP/DOWN: Adjust Brightness.

 LEFT/RIGHT: Adjust Volume.

 PRESS(ENTER): Display Function Key Guide.

Models without sound option

 UP/DOWN/LEFT/RIGHT: Adjust Brightness.

 PRESS(ENTER): Display Function Key Guide.

1 Preparations

+ 127 hidden pages