Samsung S27B550V User Guide

User Manual

S23B550V S27B550V

The color and the appearance may differ depending on

the product, and the specifications are subject to

change without prior notice to improve the performance.

BN46-00193A-11

BEFORE USING THE

PRODUCT

PREPARATIONS 18 Checking the Contents

7 Copyright

7 Icons used in this manual 7 Symbols for safety precautions

8 Cleaning

8 Cleaning 9 Securing the Installation Space 9 Precautions for storage

10 Safety Precautions

10 Electricity and Safety 11 Installation and Safety 13 Operation and Safety

17 Correct posture to use the product

18 Removing the Packaging 19 Checking the Components

USING "MHL(MOBILE

HIGH-DEFINITION LINK)"

CONNECTING AND USING

A SOURCE DEVICE

20 Parts

20 Frontal Buttons 22 Reverse Side

23 Installation

23 Attaching the Stand 24 Adjusting the Product Tilt 25 Installing a Wall-mount Kit or Desktop Stand 27 Anti-theft Lock

28 "MHL" (Mobile High-Definition Link)

29 Using "MHL" 31 Disabling "MHL"

32 Before Connecting

32 Pre-connection Checkpoints

32 Connecting the Power

Table Of Contents

33 Connecting and Using a PC

33 Connecting to a PC 35 Connecting to Headphones or Speakers 37 Driver Installation 38 Setting Optimum Resolution 39 Changing the Resolution Using a PC

SCREEN SETUP 43 Brightness

43 Configuring Brightness

44 Contrast

44 Configuring Contrast

45 Sharpness

45 Configuring Sharpness

46 SAMSUNG MAGIC Bright

46 Configuring SAMSUNG MAGIC Bright

48 SAMSUNG MAGIC Angle

48 Configuring SAMSUNG MAGIC Angle

49 Coarse

49 Adjusting Coarse

50 Fine

50 Adjusting Fine

51 Response Time

51 Configuring Response Time

52 HDMI Black Level

52 Configuring the HDMI Black Level Settings

CONFIGURING TINT 53 SAMSUNG MAGIC Color

53 Configuring SAMSUNG MAGIC Color

54 Red

54 Configuring Red

Table Of Contents

55 Green

55 Configuring Green

56 Blue

56 Configuring Blue

57 Color Tone

57 Configuring the Color Tone Settings

58 Gamma

58 Configuring Gamma

RESIZING OR

RELOCATING THE

SCREEN

59 H-Position & V-Position

59 Configuring H-Position & V-Position

60 Image Size

60 Changing the Image Size

61 Menu H-Position & Menu V-Position

61 Configuring Menu H-Position & Menu V-

Position

SETUP AND RESET 62 Reset

62 Initializing Settings (Reset)

63 Language

63 Changing the Language

64 Eco Saving

64 Configuring Eco Saving

65 Off Timer On/Off

65 Configuring Off Timer On/Off

66 Off Timer Setting

66 Configuring Off Timer Setting

67 PC/AV Mode

67 Configuring PC/AV Mode

68 Key Repeat Time

68 Configuring Key Repeat Time

Table Of Contents

69 Auto Source

69 Configuring Auto Source

70 Display Time

70 Configuring Display Time

71 Menu Transparency

71 Changing Menu Transparency

INFORMATION MENU AND

OTHERS

INSTALLING THE

SOFTWARE

TROUBLESHOOTING

GUIDE

72 INFORMATION

72 Displaying INFORMATION

73 Configuring Volume in the Initial Screen

73 Volume 74 Sound Mode

75 Magic Tune

75 What is MagicTune? 75 Installing the Software 76 Removing the Software

77 MultiScreen

77 Installing the Software 78 Removing the Software

79 Requirements Before Contacting

Samsung Customer Service Center

79 Testing the Product 79 Checking the Resolution and Frequency 79 Check the following.

82 Q & A

SPECIFICATIONS 84 General

86 PowerSaver

87 Standard Signal Mode Table

Table Of Contents

APPENDIX

INDEX

90 Contact SAMSUNG WORLD WIDE

96 Responsibility for the Pay Service (Cost

to Customers)

96 Not a product defect 96 A Product damage caused by customer's fault 96 Others

98 Correct Disposal

98 Correct Disposal of This Product (Waste

Electrical & Electronic Equipment)

99 Terminology

Table Of Contents

Copyright

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is

prohibited.

Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Before Using the Product

2011 Samsung Electronics

z An administration fee may be charged if either

 (a) an engineer is called out at your request and there is no defect in the product.

(i.e. where you have failed to read this user manual)

 (b) you bring the unit to a repair centre and there is no defect in the product.

(i.e. where you have failed to read this user manual)

z The amount of such administration charge will be advised to you before any work or home visit

is carried out.

Icons used in this manual

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Symbols for safety precautions

Warning

A serious or fatal injury may result if instructions are not followed.

Caution

Personal injury or damage to properties may result if instructions are not followed.

Activities marked by this symbol are prohibited.

Instructions marked by this symbol must be followed.

Before Using the Product

Cleaning

Before Using the Product

Cleaning

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

Take the following steps when cleaning.

1. Power off the monitor and computer.

2. Disconnect the power cord from the monitor.

Hold the power cable by the plug and do not touch the cable with wet

hands. Otherwise, an electric shock may result.

3. Wipe the monitor screen using a clean, soft and dry cloth.

z Do not apply a cleaning agent that contains alcohol,

solvent, or surfactant to the monitor.

z Do not spray water or detergent directly on the product.

4. Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the monitor.

5. Connect the power cord to the product after cleaning the product.

6. Power on the monitor and computer.

Before Using the Product

3.93 inches(10 cm)

3.93 inches (10 cm)

3.93 inches(10 cm)

Securing the Installation Space

Ensure some space around the product for ventilation. An internal temperature rise may cause fire and

damage the product. Be sure to allow the amount of space as shown below or greater when installing

the product.

The exterior may differ depending on the product.

Precautions for storage

Be sure to contact Samsung Customer Service Center (page 90) if the inside of the monitor needs

cleaning. (Service fee will be charged.)

Before Using the Product

Safety Precautions

Electricity and Safety

The following images are for reference only. Real-life situations may differ from what is shown in the

images.

Warning

Do not use a damaged power cord or plug, or a loose power socket.

z An electric shock or fire may result.

Do not plug many products into the same power socket.

z Otherwise, the socket may overheat and cause a fire.

Do not touch the power plug with wet hands.

z Otherwise, an electric shock may result.

Insert the power plug all the way in so it is not loose.

z An unstable connection may cause a fire.

Ensure you connect the power plug to a grounded power socket. (type 1 insulated devices only).

z An electric shock or injury may result.

Do not bend or pull the power cord with force. Do not weigh the power cord down with a heavy object.

z A damaged power cord may cause an electric shock or fire.

Do not place the power cord or product near heat sources.

z An electric shock or fire may result.

Remove foreign substances such as dust around the plug pins and power socket with a dry cloth.

z Otherwise, a fire may result.

Before Using the Product

Caution

Do not unplug the power cord when the product is in use.

z The product may become damaged by an electric shock.

Do not use the power cord for products other than authorized products supplied by Samsung.

z An electric shock or fire may result.

Keep the power socket where the power cord is connected unobstructed.

z If any problem occurs in the product, unplug the power cable to completely

cut the power to the product.

z Power to the product cannot be completely cut off with the power button.

Hold the plug when disconnecting the power cord from the power socket.

z An electric shock or fire may result.

Installation and Safety

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

z Otherwise, a fire may result.

Avoid installing the product in a narrow space with bad ventilation, such as a bookshelf or wall closet.

z Otherwise, a fire may result due to an increased internal temperature.

Keep the plastic packaging bag for the product in a place that cannot be reached by children.

z Children may suffocate.

Before Using the Product

Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.).

z The product may fall and break or cause a personal injury.

z Using the product in an area with excess vibration may damage the product

or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

z An electric shock or fire may result.

Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

z Otherwise, the product lifespan may be reduced, or a fire may result.

Caution

Do not install the product within the reach of young children.

z The product may fall and injure children.

Edible oil, such as soybean oil, can damage or deform the product. Do not install

the product in a kitchen or near a kitchen counter.

Take care not to drop the product when moving it.

z Otherwise, product failure or personal injury may result.

Do not set down the product on its front.

z The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

z The product may fall and break or cause a personal injury.

z Install the product only on cabinets or shelves of the right size.

Before Using the Product

SAMSUNG

Put down the product carefully.

z The product may fall and break or cause a personal injury.

Installing the product in an unusual place (a place exposed to a lot of fine particles, chemical substances or extreme temperatures, or an airport or train station where the product should operate continuously for an extended period of time) may seriously affect its performance.

z Be sure to consult Samsung Customer Service Center (page 90) before

installation if you want to install the product at such a place.

Operation and Safety

Warning

High voltage runs through the product. Do not attempt to disassemble, repair, or modify the product on your own.

z An electric shock or fire may result.

z Contact Samsung Customer Service Center (page 90) for repair.

Before moving the product, turn off the power switch and disconnect the power cable and all other connected cables.

z Otherwise, the power cord may be damaged and a fire or electric shock may

result.

If the product generates a strange noise, a burning smell, or smoke, remove the power cord immediately and contact Samsung Customer Service Center (page 90).

z An electric shock or fire may result.

Do not let children hang from the product or climb on top of it.

z The product may fall, and your child may become injured or seriously

harmed.

If the product falls or the exterior is damaged, power off the product, remove the power cord, and contact Samsung Customer Service Center (page 90).

z Otherwise, an electric shock or fire may result.

Do not put a heavy object, toy, or sweets on top of the product.

z The product or heavy objects may fall as children try to reach for the toy or

sweets resulting in a serious injury.

Before Using the Product

GAS

100

During a lightning or thunderstorm, power off the product and remove the power cable.

z An electric shock or fire may result.

Do not drop objects on the product or apply impact.

z An electric shock or fire may result.

Do not move the product by pulling the power cord or any cable.

z Otherwise, the power cable may be damaged and product failure, an electric

shock or fire may result.

If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

z Sparks can cause an explosion or fire.

Do not lift or move the product by the power cord or any cable.

z Otherwise, the power cable may be damaged and product failure, an electric

shock or fire may result.

Do not use or keep combustible spray or an inflammable substance near the product.

z An explosion or fire may result.

Ensure the vents are not blocked by tablecloths or curtains.

z Otherwise, a fire may result from an increased internal temperature.

Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable object (paper, match, etc.) into the vent or ports of the product.

z If water or any foreign substance enters the product, be sure to power off the

product, remove the power cord, and contact Samsung Customer Service

Center (page 90).

z Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

z If water or any foreign substance enters the product, be sure to power off the

product, remove the power cord, and contact Samsung Customer Service

Center (page 90).

z Product failure, an electric shock or fire may result.

Before Using the Product

-_-

Caution

Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

z If you are not going to use the product for an extended period of time,

activate power-saving mode or a moving-picture screen saver.

Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).

z Otherwise, a fire may result from accumulated dust, overheating, an electric

shock, or electric leakage.

Use the product at the recommended resolution and frequency.

z Your eyesight may deteriorate.

Do not put DC power adapters together.

z Otherwise, a fire may result.

Remove the plastic bag from the DC power adapter before you use it.

z Otherwise, a fire may result.

Do not let water enter the DC power device or get the device wet.

z An electric shock or fire may result.

z Avoid using the product outdoors where it can be exposed to rain or snow.

z Be careful not to get the DC power adapter wet when you wash the floor.

Do not put the DC power adapter near to any heating apparatus.

z Otherwise, a fire may result.

Keep the DC power adapter in a well-ventilated area.

Looking at the screen too close for an extended period of time can deteriorate your eyesight.

Before Using the Product

Do not hold the monitor upside-down or move it by holding the stand.

z The product may fall and break or cause a personal injury.

Do not use humidifiers or stoves around the product.

z An electric shock or fire may result.

Rest your eyes for more than 5 minutes for every 1 hour of product use.

z Eye fatigue will be relieved.

Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

Store the small accessories used with the product out of reach of children.

Exercise caution when adjusting the product angle or stand height.

z Otherwise, children's fingers or hands may become stuck and injured.

z Tilting the product excessively may cause it to fall and result in personal

injury.

Do not place heavy objects on the product.

z Product failure or personal injure may result.

When using headphones or earphones, do not turn the volume too high.

z Having the sound too loud may damage your hearing.

Before Using the Product

Correct posture to use the product

Use the product in the correct posture as follows:

z Straighten your back.

z Allow a distance of 45 to 50 cm between your eye and the screen, and look slightly

downward at the screen.

Keep your eyes directly in front of the screen.

z Adjust the angle so light does not reflect on the screen.

z Keep your forearms perpendicular to your upper arms and level with the back of

your hands.

z Keep your elbows at about a right angle.

z Adjust the height of the product so you can keep your knees bent at 90 degrees or

more, your heels attached to the floor, and your arms lower than your heart.

Before Using the Product

Preparations

1.1 Checking the Contents

1.1.1 Removing the Packaging

1 Open the packaging box. Be careful not to damage the product when you open the packaging with

a sharp instrument.

2 Remove the styrofoam from the product.

3 Check the components and remove the styrofoam and plastic bag.

4 Store the box in a dry area so that it can be used when moving the product in the future.

This image is for reference only.

1 Preparations

Preparations

1.1.2 Checking the Components

z Contact the dealer from whom you purchased the product if any item is missing.

z The appearance of the components and items sold separately may differ from the image shown.

Components

Quick Setup guide Warranty card

(Not available In some locations)

Power cable DC power adapter D-SUB cable (optional)

Stereo Cable HDMI cable (optional) MHL Cable

User Manual

HDMI-DVI cable (optional) Stand Stand Connector

Components may vary depending on the country.

1 Preparations

Preparations

Key Guide

VOLMHL

VOL

AUTO

MHL

SAMSUNG

MAGIC

1.2 Parts

1.2.1 Frontal Buttons

The color and shape of parts may differ from what is shown.

Specifications are subject to change without notice to improve quality.

This is a touch-type button. Tap the button lightly with a finger.

Icons Description

z Open or close the onscreen display (OSD) menu, or return to the

parent menu.

z OSD control lock: Maintain the current settings, or lock the OSD

control to prevent unintended changes to settings. Enable: To lock the OSD control, press the [ ] button for 10

ENU

seconds. Disable: To unlock the locked OSD control, press the [ ] button

ENU

for more than 10 seconds.

If the OSD control is locked,

z Brightness and Contrast, Bright can be adjusted, and

INFORMATION can be viewed.

Pressing the [MHL] button when your smartphone is connected to [HDMI IN 2 / MHL] on the product enables the MHL function, which allows you to import data from the smartphone to the product.

MHL

For further details on the MHL function,

refer to "2.1 "MHL" (Mobile High-Definition Link)".

Move to the upper or lower menu or adjust the value for an option on the OSD menu.

1 Preparations

AUTO

Preparations

Icons Description

When the Key Guide is displayed, the [ ] button activates the function

assigned to Volume.

Confirm a menu selection.

Pressing the [ ] button when the OSD menu is not displayed will change the input source (Analog/HDMI IN 1(DVI)/HDMI IN 2/MHL). If you power on the product or change the input source by pressing the

[ ] button, a message that shows the changed input source will appear at the top left corner of the screen.

Press the [ ] button to automatically adjust the screen settings.

Changing the resolution in Display Properties will activate the

Auto Adjustment function.

(Power lamp)

Key Guide

Turn the screen on or off.

The power indicator will be lit when the product is operating normally.

To reduce power consumption, it is best to remove the power cable

when you will not be using the product for an extended period of time.

When a control button on the product is pressed, the Key Guide will be displayed before the onscreen menu opens. (The guide shows the function of the button pressed.)

To access the onscreen menu when the guide is displayed, press the corresponding button again.

The Key Guide may vary depending on the function or product model. Refer to the actual product.

1 Preparations

DC 14V

HDMI IN 2 / MHL

HDMI IN 1(DVI)

RGB IN

HDMI IN 2 / MHL

Preparations

1.2.2 Reverse Side

The color and shape of parts may differ from what is shown.

Specifications are subject to change without notice to improve quality.

Port Description

Connect to the DC power adapter.

HDMI IN 1(DVI)

Connect to a source device using an HDMI cable.

Connect to a source device that has the MHL function using the MHL cable.

Connect to a source device using an HDMI cable.

Connect to a PC using the D-SUB cable.

Connect to an audio-input source using an audio cable.

Connect to an audio output device such as headphones.

1 Preparations

Preparations

RELEASE

LOCK

1.3 Installation

1.3.1 Attaching the Stand

Before assembling the product, place the product down on a flat and stable surface so that the screen

is facing downwards.

Insert the Stand Connector into the Stand in the direction shown by the figure.

Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product is facing downwards.

The color and shape of parts may differ from what is shown.

Specifications are subject to change without notice to improve quality.

Check if the Stand Connector is firmly connected.

Hold the main body of the product with your hand as shown by the figure.

Push the assembled stand into the main body in the direction of the arrow as shown in the figure.

Turn the connecting screw at the bottom of the stand fully so that it is completely fixed.

- Caution

Do not hold the product upside down only by the stand.

1 Preparations

-1° (±2°) ~ 20° (±2°)

Preparations

1.3.2 Adjusting the Product Tilt

The color and shape of parts may differ from what is shown.

Specifications are subject to change without notice to improve quality.

z You can adjust the tilt of your monitor.

z Hold the lower part of the product and adjust the tilt carefully.

1 Preparations

Preparations

1.3.3 Installing a Wall-mount Kit or Desktop Stand

Before Installation

Power the product off and remove the power cable from the power socket.

Place a protective cloth or cushion on a flat surface. Next, place the product with the face down on top of the cloth or cushion.

Installing a Wall-mount Kit or Desktop Stand

Hold the main body of the product with your hand as shown by the figure.

Pull the stand in the direction of the arrow as shown in the figure to separate it.

Attach the wall-mount kit or desktop stand here

Bracket (sold separately)

Align the grooves and tightly fasten the screws on the bracket on the product with the corresponding

parts on the wall-mount kit or desktop stand you want to attach.

1 Preparations

Preparations

z Using a screw longer than the standard length can damage the internal components of the

product.

z The length of screws required for a wall mount that does not comply with the VESA standards may

vary depending on the specifications.

z Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit

or desktop stand using excessive force. The product may get damaged or fall and cause personal injury. Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall-mount kit or desktop stand using excessive force.

z Samsung shall not be held liable for any product damage or personal injury caused by using a wall-

mount kit other than the one specified or from an attempt to install the wall-mount kit on your own.

z To mount the product on a wall, ensure you purchase a wall-mount kit that can be installed 10 cm

or farther away from the wall.

z Be sure to use a wall-mount kit that complies with the standards.

1 Preparations

Preparations

1.3.4 Anti-theft Lock

An anti-theft lock allows you to use the product securely even in public places. The locking device shape

and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft

locking device for details. The lock device is sold separately.

The color and shape of parts may differ from what is shown.

Specifications are subject to change without notice to improve quality.

To lock an anti-theft locking device:

1 Fix the cable of your anti-theft locking device to a heavy object such as a desk. 2 Put one end of the cable through the loop on the other end. 3 Insert the locking device into the anti-theft lock slot at the back of the product. 4 Lock the locking device.

z An anti-theft locking device can be purchased separately.

z Refer to the user guide provided with your anti-theft locking device for details.

z Anti-theft locking devices can be purchased at electronics retailers or online.

1 Preparations

Using "MHL(Mobile High-Definition Link)"

MHL

2.1 "MHL" (Mobile High-Definition Link)

This feature allows you to enjoy videos and photos (imported from a connected mobile device that

supports MHL) on the screen of the product.

z To use the MHL function, you need an MHL-certified mobile device. You can check if your mobile

device is MHL certified on the device manufacturer's website. To find a list of MHL-certified devices, visit the official MHL website (http://www.mhlconsortium.org).

z To use the MHL function, the latest version of software must be installed on the mobile device.

z On some mobile devices, the MHL function may not be available depending on the device's

performance or functionality.

z Since the display size of the product is larger than those of mobile devices, the picture quality may

degrade.

z This product is officially MHL-certified. If you encounter any problem when using the MHL function,

please contact the manufacturer of the mobile device.

z The picture quality may degrade when content (imported from the mobile device) with a low

resolution is played on the product.

2 Using "MHL(Mobile High-Definition Link)"

HDMI IN 2 / MHL

DSUB/HDMI1 MHL

[MHL]

MHL activated.

MHL

3 sec later

Using "MHL(Mobile High-Definition Link)"

2.1.1 Using "MHL"

1 Connect the USB port on the mobile device to the [HDMI IN 2 / MHL] port on the product using the

MHL cable.

z When the MHL cable is used, [HDMI IN 2 / MHL] is the only port on the product that supports

the MHL function.

z A mobile device should be purchased separately.

2 Connect the DC power adapter to the product and a power outlet.

(For details, refer to "3.2 Connecting the Power".)

3 Press the [MHL] button to activate MHL mode.

4 If the following message appears, MHL mode is activated. And the MHL screen will be displayed.

The indicated time 3 seconds (the waiting time before the MHL screen appears) may vary

depending on the mobile device.

2 Using "MHL(Mobile High-Definition Link)"

MHL device is in sleep mode.

3 sec later

MHL device is not connected or the device doesn't support MHL.

MHL MHL

Check Signal Cable

HDMI2/MHL

Using "MHL(Mobile High-Definition Link)"

When the mobile device is in sleep mode

When the mobile device is in sleep mode, the following message will appear in place of the MHL screen.

To display the MHL screen, deactivate sleep mode.

When the mobile device is not connected or does not support MHL

z When the mobile device is not connected to the product or does not support the MHL function,

the following message will appear.

z If MHL mode is not activated, check the connection of the mobile device.

z If MHL mode is not activated, check if the mobile device supports MHL.

z If MHL mode is not activated even though the mobile device supports MHL, update the firmware

of the mobile device to the latest version.

The indicated time 3 seconds (the waiting time before the MHL screen appears) may vary

depending on the mobile device.

2 Using "MHL(Mobile High-Definition Link)"

+ 72 hidden pages