Samsung S27A700NWNX Owner's Manual

User Manual

S27A70* S32A70*

The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality.

Samsung owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.

Trademarks other than that of Samsung are owned by their respective owners.

Table of contents

Before Using the Product

Safety Precautions 4

Electricity and Safety 4 Installation 5 Operation 6

Cleaning 7

Correct posture to use the product 8

Preparations

Installation 9

Attaching the Stand 9 Precautions for moving the product 10 Checking the space around the product 10 Adjusting the Product Tilt 11 Anti-theft Lock 11 Wall Mount Kit Specifications (VESA) 12

Control Panel 13

Direct Key Guide 14

Connecting and Using a Source Device

Read below before connecting the product. 15

Ports 16

Connecting and Using a PC 17

Connection Using the HDMI Cable 17 Connection Using an HDMI-DVI Cable 17 Connection Using an DP Cable 17 Connecting to headphones or earphones 18 Connecting the Power 18

Tidying Up the Connected Cables 19

Setting Optimum Resolution 19

List of graphic cards supporting HDR10 19

Picture 20

Eye Care 24

PIP/PBP 24

OnScreen Display 26

System 27

Support 30

Installing the Software

Easy Setting Box 31

Restrictions and Problems with the Installation 31 System Requirements 31

Driver Installation 31

Table of contents

Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Center 32

Product diagnosis (Screen issue) 32 Checking the Resolution and Frequency 32 Check the following. 32

Q & A 35

Specifications

General 36

Standard Signal Mode Table 38

Appendix

Responsibility for the Pay Service (Cost to Customers) 40

Not a product defect 40 A Product damage caused by customer's fault 40 Others 40

Chapter 01

Before Using the Product

Safety Precautions

Warning

Caution

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

This symbol indicates that this product has included important literature concerning operation and maintenance.

Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a mains lead, the product MUST have a reliable connection to protective earth (ground).

A serious or fatal injury may result if instructions are not followed.

Personal injury or damage to properties may result if instructions are not followed.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

AC voltage: Rated voltage marked with this symbol is AC voltage.

DC voltage: Rated voltage marked with this symbol is DC voltage.

Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

Electricity and Safety

Warning

• Do not use a damaged power cord or plug, or a loose power socket.

• Do not use multiple products with a single power socket.

• Do not touch the power plug with wet hands.

• Insert the power plug all the way in so it is not loose.

• Connect the power plug to a grounded power socket (type 1 insulated devices only).

• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.

• Do not place the power cord or product near heat sources.

• Clean any dust around the pins of the power plug or the power socket with a dry cloth.

Caution

• Do not disconnect the power cord while the product is being used.

• Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.

• Keep the power socket where the power cord is connected unobstructed.

‒ The power cord must be disconnected to cut off power to the product when an issue occurs.

• Hold the plug when disconnecting the power cord from the power socket.

Installation

Warning

• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

• Keep the plastic packaging out of the reach of children.

‒ Children may suffocate.

• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)

‒ The product may fall and become damaged and/or cause an injury.

‒ Using the product in an area with excess vibration may damage the product or cause a fire.

• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

• Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

‒ The product lifespan may be reduced or a fire may result.

• Do not install the product within the reach of young children.

‒ The product may fall and injure children.

• Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil pollution. And do not install or use the product in the kitchen or near the kitchen stove.

Caution

• Do not drop the product while moving.

• Do not set down the product on its front.

• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

‒ The product may fall and become damaged and/or cause an injury.

‒ Install the product only on cabinets or shelves of the right size.

• Set down the product gently.

‒ Product failure or personal injury may result.

• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.

‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a

place.

• Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.

• In the same series, the color can vary depending on the size.

Operation

Warning

• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.

‒ Contact Samsung Customer Service Center for repairs.

• To move the product, first disconnect all the cables from it, including the power cable.

• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center.

• Do not let children hang from the product or climb on top of it.

‒ Children may become injured or seriously harmed.

• If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then contact Samsung Customer Service Center.

‒ Continued use can result in a fire or electric shock.

• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a

serious injury.

• During a lightning or thunderstorm, power off the product and remove the power cable.

• Do not drop objects on the product or apply impact.

• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).

‒ Be sure to power off the product and disconnect the power cord when water or other foreign

substances have entered the product. Then contact Samsung Customer Service Center.

• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

‒ Be sure to power off the product and disconnect the power cord when water or other foreign

substances have entered the product. Then contact Samsung Customer Service Center.

• Do not move the product by pulling the power cord or any cable.

• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

• Do not lift or move the product by pulling the power cord or any cable.

• Do not use or keep combustible spray or an inflammable substance near the product.

• Ensure the vents are not blocked by tablecloths or curtains.

‒ An increased internal temperature may cause a fire.

Caution

• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

‒ Set the screen to power-saving mode or moving-picture screen saver when not using the

product for an extended period of time.

• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).

‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

• Use the product at the recommended resolution and frequency.

‒ Your eyesight may deteriorate.

• Do not hold the product upside-down or move it by holding the stand.

‒ The product may fall and become damaged or cause an injury.

• Looking at the screen too close for an extended period of time can deteriorate your eyesight.

• Do not use humidifiers or stoves around the product.

• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.

• Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

• Store small accessories out of the reach of children.

• Exercise caution when adjusting the product angle or stand height.

‒ Your hand or finger may get stuck and injured.

‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.

• Do not place heavy objects on the product.

‒ Product failure or personal injury may result.

• When using headphones or earphones, do not turn the volume too high.

‒ Having the sound too loud may damage your hearing.

Cleaning

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.

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Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.)

Do not press the product screen with hands or other objects. There is a risk of damaging the screen.

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Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

Take the following steps when cleaning.

Power off the product and PC.

Disconnect the power cord from the product.

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Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

Wipe the product with a clean, soft and dry cloth.

Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product clean.

‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product.

‒ Do not spray water or detergent directly on the product.

Connect the power cord to the product when cleaning is finished.

Power on the product and PC.

Correct posture to use the product

Use the product in the correct posture as follows:

• Straighten your back.

• Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen.

• Keep your eyes directly in front of the screen.

• Adjust the angle so light does not reflect on the screen.

• Keep your forearms perpendicular to your upper arms and level with the back of your hands.

• Keep your elbows at about a right angle.

• Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels attached to the floor, and your arms lower than your heart.

• Do the Eye excercises or blink frequently, then eye fatigue will be relieved.

Chapter 02

Preparations

Installation

Attaching the Stand

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Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.

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Disassembly is the reverse order of assembly.

x 2

Push the assembled stand into the main body in the direction of the arrow as shown in the figure. Tightly fasten the connecting screw at the bottom of the main body.

1 2

Put the stand base onto the stand neck as the direction shown in the figure. Check that the stand neck is firmly connected.

Stand assembly is complete. Caution

Tightly fasten the connecting screw at the bottom of the stand base. Fasten the large screw in the middle for assembly.

Do not arbitrarily remove the panel film. If not observed, the warranty service may be restricted.

As shown in the figure, remove the product and foam cushion, and then place the product on the table with its front side facing the floor.

Precautions for moving the product

Checking the space around the product

Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product.

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The exterior may differ depending on the product.

• Hold the lower corners or edges of the product when moving it.

• Do not hold the product upside down only by the stand.

• Do not directly apply pressure on the screen.

• Do not hold the screen when moving the product.

• Do not press down on the product. There is a risk of damaging the product.

10 cm

(3.93 Inches)

10 cm (3.93 Inches)

Adjusting the Product Tilt

Anti-theft Lock

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The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

-2.0° (±2.0°) ~ 22.0° (±2.0°)

• The product tilt can be adjusted.

• Hold the lower part of the product and adjust the tilt carefully.

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An anti-theft lock allows you to use the product securely even in public places.

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The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-theft locking device for details.

To lock an anti-theft locking device:

Fix the cable of your anti-theft locking device to a heavy object such as a desk.

Put one end of the cable through the loop on the other end.

Insert the locking device into the anti-theft lock slot at the back of the product.

Lock the locking device.

‒ An anti-theft locking device can be purchased separately.

‒ Refer to the manuals provided with your anti-theft locking device for details.

‒ Anti-theft locking devices can be purchased at electronics retailers or online.

Wall Mount Kit Specifications (VESA)

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Install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, please contact your nearest dealer for additional information. If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.

• Do not use screws that are longer than the standard length or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the product.

• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.

• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.

• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.

• Do not mount the product at more than a 15 degree tilt.

• Standard dimensions for wall mount kits are shown in the table below.

Model name VESA screw hole specs

Standard Screw Quantity

(A * B) in millimeters

S27A70* 100.0 x 100.0 8 mm Φ, 0.7 pitch * 8

S32A70*

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Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric shock.

mm long

4 EA

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