Samsung RFG293HABP-XAA User Manual
1_ Troubleshooting
Troubleshooting
Refrigerator
user manual
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Thank you for purchasing this Samsung product.
To receive more complete service,
please register your product at
www.samsung.com/register
RFG293HA
English
For easy future reference, write the model and serial
number down. You will find your model number and
serial number on the left side of the refrigerator.
Model #
Serial #
2_ Features
Features of your new Refrigerator
KEY FEATURES OF YOUR NEW REFRIGERATOR
Your Samsung French Door Refrigerator comes equipped with various innovative storage and energyefficient features.
• Twin Cooling System
The fridge and freezer have separate evaporators. Due to this independent cooling system, the
fridge and freezer cool more efficiently. Additionally, this separate air flow system prevents food odor
in one compartment from seeping into the other compartment.
• Cool Select Pantry
PLUS
The Cool Select pantry
PLUS
is a full-width drawer with adjustable temperature control.
•Bigger & Wider Space
The wide shelf area and pantry provide enough space for larger items like a pizza box, etc.
The wide freezer drawer also provides enough space for 2~3 turkeys.
• Secure Auto Close
The Secure Auto Close feature automatically closes a door that is slightly open.
• Compact Ice Maker
The ice maker can dispense cubed ice.
• Digital Display and Temperature Control
• Slim Water Filtration System
A slim water filter is placed between the crispers so you can change the filter conveniently without
removing items from refrigerator.
• Door Alarm
A helpful beeper alerts you if a door is ajar.
• Tilting Pocket
The Tilting pocket can be used to store up to a 16” pizza.
• Auto Pull Out Drawer
The upper drawer in the freezer comes out automatically as you open the freezer door.
• Super Extended Drawer
A large slide-out drawer for easy freezer organization.
• EZ-Open Handle System
Lets you open the freezer door with less effort.
• Energy Star
This Energy star labeled product may save you money on your energy costs.
SEVERE WARNING SIGNS FOR INSTALLATION
• Do not install the refrigerator in a damp place or place where it may come in contact with
water.
- Deteriorated insulation of electrical parts may cause an electric shock or fire.
• Do not place this refrigerator in direct sunlight or expose to the heat from stoves, room heaters
or other appliance.
• Do not plug several appliances into the same multiple power strip. The refrigerator should
always be plugged into its own individual electrical outlet which has a voltage rating that
matches the voltage listed on the refrigerator’s rating plate.
- This provides the best performance and also prevents overloading house wiring circuits, which
could cause a fire hazard from overheated wires.
WARNING
Safety Information _3
Safety Information
SAFETY INFORMATION
Before using your new Samsung French Door Refrigerator, please read this manual thoroughly to ensure that
you know how to operate the features and functions that your new appliance offers safely and efficiently.
This appliance is not intended for use by persons (including children) with reduced physical, sensory, or
mental capabilities, or those who lack experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.
Because the following instructions cover various models, the characteristics of your refrigerator may differ
slightly from the refrigerator described in this manual. If you have any question, contact us at 1-800-SAMSUNG
or find help and information online at www.samsung.com.
Important safety symbols and precautions:
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property
damage.
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions carefully.
Unplug the power plug from the wall socket.
Make sure the refrigerator is grounded to prevent electric shock.
Call the contact center for help.
Note.
These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock of fire.
• Do not use a cord that shows cracks or abrasion damage along its length or at either end.
• Do not bend the power cord excessively or place heavy articles on it.
• Never unplug your refrigerator by pulling on the power cord. Always grip plug rmly and pull
straight out from the outlet.
- Damage to the cord may cause a short-circuit, fire and/or electric shock.
• Do not use aerosols near the refrigerator.
- Aerosols used near the refrigerator may cause an explosion or fire.
• This refrigerator must be properly installed and located in accordance with the manual before
it is used.
• Connect the power plug in proper position with the cord hanging down.
- If you connect the power plug upside down, the wire can get cut off and cause a fire or electric
shock.
• When moving the refrigerator, be careful not to roll over or damage the power cord.
- This constitutes a fire hazard.
• Make sure that the power plug is not squashed or damaged by the back of the refrigerator.
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts the packing materials on his or her head.
• The appliance must be positioned so that the plug is accessible after installation.
• You need to remove all the protective plastic lm before you initially plug the product in.
• The refrigerator must be safely grounded
- Always make sure that you have grounded the refrigerator before attempting to investigate or
repair any part of the appliance. Power leakages can cause severe electric shock.
•
Never use gas pipes, telephone lines or other potential lightning attractors as an electrical ground.
- Improper use of the grounding plug can result in a risk of electric shock.
If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade
grounding plug and a 3-slot receptacle that will accept the plug on the appliance. The marked
rating of the extension cord should be AC115-120 V, 10 A, or more. If a grounding adapter is
used, make sure the receptacle box is fully grounded.
•
If the power cord is damaged, have it replaced immediately by the manufacturer or its service agent.
CAUTION SIGNS FOR INSTALLATION
• Allow sufcient space to install the refrigerator on a at surface.
- If your refrigerator is not level, the internal cooling system may not work correctly.
• Keep the ventilation in the appliance enclosure or mounting structure clear of obstruction.
• Allow the appliance to stand for 2 hours after installation.
SEVERE WARNING SIGNS FOR USING
• Do not insert the power plug with wet hands.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and cause personal injury and/or material
damage.
• Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of fire or electric shock.
• Children should be supervised to ensure that they do not play with the appliance.
• Do not let children hang on the door. A serious injury may occur.
• Do not let children enter inside of the refrigerator. There is a risk of children entrapment.
WARNING
CAUTION
4_ Safety Information
Safety Information
• Children should be supervised to ensure that they do not play with the appliance.
• Bottles should be stored tightly together so that they do not fall out.
• This product is intended only for the storage of food in a domestic environment.
• If a gas leak is detected, avoid any naked ames or potential sources of ignition and air the
room in which the appliance is standing for several minutes.
• Use only the LED Lamps provided by manufacturer or service agents
SEVERE WARNING SIGNS FOR USING
• Do not insert your hands into the bottom area under the appliance.
- Any sharp edges may cause personal injury.
• Do not let children step on a drawer’s cover.
- The drawer may break and cause them to slip.
• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and cause personal injury or material damage.
•
Do not touch the inside walls of the freezer or products stored in the freezer with wet hands.
- This may cause frostbite.
•
Never put ngers or other objects into the water dispenser hole, ice chute, or ice maker bucket.
- It may cause personal injury or material damage.
• Do not spray ammable gas near the refrigerator.
- There is a risk of explosion or fire.
• Do not store volatile or ammable substances in the refrigerator.
- The storage of benzene, thinner, alcohol, ether, LP gas and other such products may cause
explosions.
• Do not store pharmaceuticals products, scientic materials, or temperature sensitive products
in the refrigerator.
-
Products that require strict temperature controls must not be stored in the refrigerator.
• Do not place or use an electrical appliance inside the refrigerator, unless it is of a type
recommended by the manufacturer.
• Do not use mechanical devices or any other means to accelerate the defrosting process, other
than those recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not disassemble or repair the refrigerator by yourself.
- You run risk of causing a fire, malfunction and/or personal injury.
- When the interior or exterior LED lamp has gone out, please contact your service agents.
WARNING
• If there are burning smells or smoke, pull out power plug immediately and contact your
Samsung Electronics service center.
• If you experience difculty when changing the light, contact a service agent.
• If the product is equipped with LED Lamps, do not disassemble the Lamp Cover and LED
Lamp by yourself.
- Please contact your service agents.
• If any dust or water is in refrigerator, pull out the power plug and contact your Samsung
Electronics service center.
- Otherwise there is a risk of fire
CAUTION SIGNS FOR USING
• Do not re-freeze frozen foods that have thawed completely.
Do not place carbonated or zzy drinks in the freezer compartment. Do not put bottles or glass
containers in the freezer.
- When the contents freeze, the glass may break and cause personal injury.
CAUTION
Safety Information _5
• If the product is ooded, make sure to contact your nearest service center.
- There is a risk of electric shock or fire.
• Service warranty and Modication.
- Any changes or modifications performed by a 3rd party on this finished appliance are not
covered under Samsung warranty service, nor can Samsung be responsible for safety issues
that result from 3rd party modifications.
• Do not block air holes.
- If the air holes are blocked, especially with a plastic bag, the refrigerator can be over cooled. If
this cooling period lasts too long, the water filter may break and cause water leakage.
• If the refrigerator is disconnected from the power supply, you should wait for at least ve
minutes before plugging it back.
• If you have a long vacation planned or the refrigerator is not to be used for a long period of
time, you must empty the refrigerator and pull out the power plug.
- Letting the refrigerator run for a long time without using it can cause the insulation to deriorate
and may cause a fire.
- Wipe excess moisture from the inside and leave the doors open.
- Otherwise, odor and mold may develop.
• To get the best performance from the product:
- Do not place foods too close to the vents at the rear of the appliance as it can obstruct free air
circulation in the refrigerator compartment.
- Wrap food up properly or place it in airtight containers before putting it into the refrigerator.
• Fill the water tank, ice tray, and water cubes only with potable water.
CAUTION SIGNS FOR CLEANING
• Do not directly spray water on the inside or outside the refrigerator.
- There is a risk of fire or electric shock.
• Remove any foreign matter or dust from the power plug pins. Do not use a wet or damp cloth
when cleaning the plug.
- Otherwise, there is a risk of fire or electric shock.
• Unplug the refrigerator before cleaning or making repairs.
CAUTION
SEVERE WARNING SIGNS FOR DISPOSAL
• Risk of child entrapment. Before you throw away your old refrigerator or freezer :
- Take off the doors.
- Leave the shelves in place so that children can not easily climb inside.
• Please dispose of the packaging material from this product in an environmentally friendly
manner.
• Leave the shelves in place so that children can not easily climb inside. Ensure that none of the
pipes on the back of the appliance are damaged prior to disposal.
• When disposing of this refrigerator, remove the door/door seals and door latch so that small
children or animals cannot become trapped inside.
Children should be supervised to ensure that they do not play with the appliance.
• Cyclopentane is used as in the insulation. The gases in the insulation material require a special
disposal procedure. Please contact your local authorities in regard to the environmentally
safe disposal of this product. Ensure that non e of the pipes on the back of the refrigerator are
damaged prior to disposal.
WARNING
6_ Safety Information
Safety Information
Contents
Contents _7
SETTINGUPYOUR
FRENCHDOORREFRIGERATOR
08
OPERATINGYOUR
FRENCHDOORREFRIGERATOR
21
TROUBLESHOOTING
35
WARRANTY
36
08 Getting ready to install the refrigerator
09 Accessories and required tools
09 Removing the refrigerator doors
11 Disassemble the freezer drawer
12 Reattaching the refrigerator doors
14 Assemble the freezer drawer
15 Adjusting the level
16 Making minor adjustments between doors
17 Adjusting the freezer drawer level
18 Installing a water line kit
19 Connecting the water supply line to the
refrigerator
20 Completing the set up
21 Using the control panel & display
26 Parts and features
27 Storing food in the fridge
27 Storing food in the freezer drawer
28 Using the Cool Select Pantry
PLUS
29 Removing the refrigerator accessories
30 Using the doors
30 Using the tilting pocket
31 Removing the freezer accessories
32 Food storage tips
34 Cleaning the refrigerator
35 Troubleshooting
FLOORING
For proper installation, this refrigerator must be placed on a leveled
surface of hard material that is the same height as the rest of the
flooring. This surface should be strong enough to support a fully
loaded refrigerator, or approximately 328lbs (150kg). To protect the
finish of the flooring, cut a large section of the cardboard carton and
place it under the refrigerator where you are working. When moving
a refrigerator, you need to pull and push it straight forwards or back.
Do not wiggle it from side to side.
If your refrigerator has an ice maker, allow extra space at the back for the water line connections.
When you install the refrigerator next to a fixed wall, you need a minimum clearance is 3 ¾” (95mm) between the
refrigerator and wall to allow the door to swing open.
First thing! Make sure that you can easily move your refrigerator to its final location by measuring doorways
(both width and height), thresholds, ceilings, stairways, etc.
The following chart details the exact height and depth of this Samsung
French Door Refrigerator.
Model
Depth
“A”
Width
“B”
Height
“C”
Overall
Height “D”
Depth
“E”
RFG293HA
32.91”
(836mm)
35.75”
(908mm)
68.66”
(1744mm)
69.84”
(1774mm)
35.63”
(905mm)
B
A
C
E
D
B
A
C
E
D
• Allow clearance to the right, left, back and top when installing.
This will help reduce power consumption and keep your energy bills lower.
• Do not install the refrigerator where the temperature will go below 50ºF (10ºC).
• Do not locate the refrigerator where it may become wet.
CAUTION
When moving your refrigerator
To prevent floor damage, be sure the front adjusting
legs are in the up position (above the floor).
Refer to “Adjusting the level” in the manual
(on page15).
Control LeverFlat-blade screw driver(-)
3 inches
3/4
2 inches
2 inches
8_ Setting Up
Setting up your French Door Refrigerator
GETTING READY TO INSTALL THE REFRIGERATOR
Congratulations on your purchase of the Samsung French Door Refrigerator.
We hope you enjoy the state-of-art features and efficiencies that this new appliance offers.
Selectingthebestlocationfortherefrigerator
• A location with easy access to the water supply.
• A location without direct exposure to sunlight.
• A location with a leveled oor.
• A location with enough space for the refrigerator doors to
open easily.
• Allowsufcientspacetotheright,left,backandtopforaircirculation.
IftheRefrigeratordoesnothaveenoughspace,theinternalcooling
systemmaynotworkproperly.
• Pleaseensurethatappliancecanbemovedfreelyintheeventof
maintenance&service.
01 SETTING UP
ACCESSORIES AND REQUIRED TOOLS
Make sure the following accessories are included with your refigerator :
Hex wrench Compression fitting Compression nutFastener
Required Tools (Not provided)
You need the following tools to complete the installation of your refirgerator:
Philips screwdriver(+) Flat-blade screwdriver(-) Socket wrench (10mm) Pliers Allen wrench(3/16”)
(5mm)
REMOVING THE REFRIGERATOR DOORS
Some installations require door removal to transport the refrigerator to its final location.
Do not remove the door/drawer if you don’t need to. If you do not need to remove the refrigerator doors, go to
adjusting the level. If you need to remove the doors. continue below. Before removing the door/drawer make
sure you read following items :
WARNING
Disconnect power to the refrigerator before removing the door or drawer.
• Be careful not to drop, damage or scratch the door/drawer while removing them.
• Be careful not to get injured while removing the door/drawer.
• Reattach the door/drawer properly to avoid:
- Moisture from air leakage.
- Uneven door alignment.
- Wasting energy due to improper door seal.
2
1
Disassemble the refrigerator doors
1. With the door opened, remove the cap top table (
1
) with
a flat-blade screwdriver(-), and close the door. Remove
the 3 screws holding down the top table (
2
) and turn it
over with several wires connected.
Disassemble the refrigerator doors
WARNING
Be careful not to drop and scratch the doors while
removing the doors.
Setting Up _9
4. Lift the door straight up to remove.
3. Remove the 3 hex head bolts (
5
) attached to the upper
left and right door hinges with a socket wrench (10mm).
Remove the ground screw (
6
) attached to the upper
left and right door hinges with a philips screwdriver (+).
Remove the upper left and right door hinges (
7
).
7
5
6
Socket wrench
10
8
5. Remove the screw (
8
) attached to the lower left and right
door hinges with a philips screwdriver (+).
Remove the 2 hex head bolts (
9
) attached to the lower left
and right door hinges with an allen wrench (3/16”).
Remove the lower left and right door hinges (
10
).
Allen wrench
3
4
3
2. Disconnect two connectors (
3
) on the
both side doors. and one connertor (
4
) on
the left side door.
9
10_ Setting Up
Setting up your French Door Refrigerator
01 SETTING UP
Slot
6. Lift up the freezer door from the rails.
1. Take out the upper drawer by lifting it up.
DISASSEMBLE THE FREEZER DRAWER
4. Take out the lower basket (
3
) by lifting the basket up from
the rail system.
3
2. Slightly pull the left support guard (
2
) to the left, allowing the
pizza pocket (
1
) just enough room to slip off the hook. Then pull
the pizza pocket (
1
) forward.
3. Lift up the bottom of the support guard (
2
) and pull it inward to
remove it.
5. Remove 4 hex head bolts from both sides with a socket
wrench (10mm).
CAUTION
Do it again, for right side.
Be careful not to break the parts.
2
2
1
Setting Up _11
3. Insert the upper hinges (
4
) into the holes at the top
of the doors. Insert the 3 hex head bolts (
5
) into the
upper left and right door hinges, and then tighten with a
socket wrench (10mm). Insert the ground screw
(
6
) into the upper left and right door hinges, and then
tighten with a philips screwdriver (+).
1
5
6
4
2
2. Place the hole in the bottom of the door over the door
hinge (
1
).
Be careful not to miss the hinge cap because it can
be easily taken off.
1
Assemble the refrigerator doors
1. Reattach the lower left and right door hinges (
1
). With
a Philips head screwdriver, insert the screw (
2
) into
the lower left and right door hinges, and then tighten.
Insert the 2 hex head bolts (
3
) into the lower left and
right door hinges, and then tighten with an allen wrench
(3/16”).
REATTACHING THE REFRIGERATOR DOORS
Allen wrench
Socket wrench
3
12_ Setting Up
Setting up your French Door Refrigerator
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