Samsung RFG237AA, RFG238AA User Manual

Refrigerator
user manual
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RFG237AA RFG238AA

Features of your new Refrigerator

KEY FEATURES OF YOUR NEW REFRIGERATOR

Your Samsung French Door Refrigerator comes equipped with various innovative storage and energy­efficient features.
• Twin Cooling System
The fridge and freezer have separate evaporators. Due to this independent cooling system, the fridge and freezer cool more efficiently. Additionally, this separate air flow system prevents food odor of one compartment from seeping into other compartments.
• Cool Select Pantry
PLUS
The Cool Select pantry
PLUS
is a full-width drawer with adjustable temperature control.
• Bigger Storage Capacity
The refrigerator provides you bigger storage capacity within the same built-in look, without sacrificing style.
• Secure Auto Close
The Secure Auto Close feature will automatically close a door that is slightly open.
• Compact Ice Maker
The Ice maker can dispense cubed or crushed ice.
• Digital Display and Temperature Control
• Water Filtration System
• Door Alarm
A helpful beeper alerts you if a door is ajar.
• Tilting Pocket
The tilting pocket can be used to store small packages of frozen food.
• Super Extended Drawer
The upper drawer in the freezer comes out all the way to the tilting pocket.
• Easy Handle
Freezer door can be opened with less effort.
• Dual Ice Maker (RFG238)
The fridge and freezer each have an ice maker; providing even more cubed and crushed ice.
2_ Features
For easy future reference, write the model and serial number down. You will find your model number and serial number on the left side of the refrigerator.
Model # Serial #
Safety Information _3

Safety Information

SAFETY INFORMATION

Before using your new Samsung French Door Refrigerator, please read this manual thoroughly to ensure that you know how to safely and efficiently operate the features and functions that your new appliance offers.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Because the following Instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual. If you have any questions contact us at
1-800-SAMSUNG or find help and information online at www.samsung.com.
Important safety symbols and precautions:
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property damage.
Do NOT attempt. Do NOT disassemble. Do NOT touch. Follow directions carefully. Unplug the power plug from the wall socket. Make sure the refrigerator is grounded to prevent electric shock. Call the contact center for help. Note.
Thesewarningsignsareheretopreventinjurytoyouandothers. Pleasefollowthemcarefully. Afterreadingthissection,keepitinasafeplaceforfuturereference.

SEVERE WARNING SIGNS FOR INSTALLATION

• Do not install the refrigerator in a damp place or place where it may come in contact with
water.
- Deteriorated insulation of electrical parts may cause an electric shock or fire.
• Do not place this refrigerator in direct sunlight or expose to the heat from stoves, room
heaters or other appliance.
• Do not plug several appliances into the same multiple power board. The refrigerator
should always be plugged into its own individual electrical board which has a voltage rating that matched the rating plate.
- This provides the best performance and also prevents overloading house wiring circuits, which could cause a fire hazard from overheated wires.
WARNING
4_ Safety Information
Safety Information
• The Refrigerator must be safely grounded
- Always make sure that you have grounded the Refrigerator before attempting to investigate or repair any part of the appliance. Power leakages can cause severe electric shock.
Never use gas pipes, telephone lines or other potential lightning attractors as an electrical ground.
- Improper use of the grounding plug can result in a risk of electric shock.
If it is necessary to use an extension cord, use only a 3-wire extension cord that has a
3-blade grounding plug and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord should be AC115-120V, 10A, or more. If a grounding adapter is used, make sure the receptacle box is fully grounded.
• If the power cord is damaged, have it replaced immediately by the manufacturer or its
service agent.
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock of fire.
• Do not use a cord that shows cracks or abrasion damage along its length or at either end.
• Do not bend the power cord excessively or place heavy articles on it.
• Never unplug your refrigerator by pulling on the power cord. Always grip plug rmly and
pull straight out from the outlet.
- Damage to the cord may cause a short-circuit, fire and/or electric shock.
• Do not use aerosols near the Refrigerator.
- Aerosols used near the Refrigerator may cause an explosion or fire.
This refrigerator must be properly installed and located in accordance with the manual before it is used.
• Connect the power plug in proper position with the cord hanging down.
-
If you connect the power plug upside down, the wire can get cut off and cause a fire or electric shock.
• When moving the refrigerator, be careful not to roll over or damage the power cord.
- This constitutes a fire hazard.
• Make sure that the power plug is not squashed or damaged by the back of the refrigerator.
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if children put them on their head.
• The appliance must be positioned so that the plug is accessible after installation.
You need to remove all the protective plastic lm before you initially plug in to use the product.
CAUTION

CAUTION SIGNS FOR INSTALLATION

• Allow sufcient space to install the refrigerator on a at surface.
- If your refrigerator is not level, the internal cooling system may not work correctly.
Keep ventilation opening in the appliance enclosure or mounting structure clear of obstruction.
• Allow the appliance to stand for 2 hours after installation.

SEVERE WARNING SIGNS FOR USING

• Do not insert the power plug with wet hands.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and cause personal injury and/or material damage.
• Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of fire or electric shock.
• Children should be supervised to ensure that they do not play with the appliance.
• Do not let children hang on the door. A serious injury may occur.
• Do not let children enter inside of the refrigerator. There is a risk of children entrapment.
WARNING
Safety Information _5
• Pull the power plug out of the socket before changing the interior lamps of the refrigerator.
- Otherwise, there is a risk of electric shock.
• Children should be supervised to ensure that they do not play with the appliance.
• Bottles should be stored tightly together so that they do not fall out.
• This product is intended only for the storage of food in a domestic environment.
• If a gas leak is detected, avoid any naked ames or potential sources of ignition and air
the room in which the appliance is standing for several minutes.
• Use only the LED Lamps provided by manufacturer or service agents

SEVERE WARNING SIGNS FOR USING

• Do not insert your hands into the bottom area under the appliance.
- Any sharp edges may cause personal injury.
• Do not let children step on drawer’s cover.
- The drawer may break and cause them to slip.
• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and cause personal injury or material damage.
Do not touch the inside walls of the freezer or products stored in the freezer with wet hands.
- This may cause frostbite.
Never put ngers or other objects into the water dispenser hole, ice chute and ice maker bucket.
- It may cause personal injury or material damage.
• Do not spray inammable gas near the refrigerator.
- There is a risk of explosion or fire.
• Do not store volatile or ammable substances in the refrigerator.
- The storage of benzene, thinner, alcohol, ether, LP gas and other such products may cause explosions.
• Do not store pharmaceuticals products, scientic materials or temperature sensitive
products in the refrigerator.
-
Products that require strict temperature controls must not be stored in the refrigerator.
• Do not place or use an electrical appliance inside the refrigerator, unless it is of a type
recommended by the manufacturer.
• Do not use mechanical devices or any other means to accelerate the defrosting process,
other than those recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not disassemble or repair the refrigerator by yourself.
- You run risk of causing a fire, malfunction and/or personal injury.
WARNING
• If there are burning smells or smoke, pull out power plug immediately and contact your
Samsung Electronics service center.
• If you experience difculty when changing the light, contact service agents.
• If the products equipped with LED Lamp, do not disassemble Lamp Cover and LED Lamp
by yourself.
- Please contact your service agents.
• If any dust or water is in Refrigerator, pull out power plug and contact your Samsung
Electronics service center.
- Otherwise there is a risk of fire

CAUTION SIGNS FOR USING

• Do not re-freeze frozen foods that have thawed completely.
Do not place carbonated or zzy drinks in the freezer compartment. Do not put bottles or
glass containers in the freezer.
- When the contents freeze, the glass may break and cause personal injury.
CAUTION
6_ Safety Information
Safety Information
• When the refrigerator gets wet by water, pull out the power plug and contact your
Samsung Electronics service center.
• Service warranty and Modication.
- Any changes or modifications performed by a 3rd party on this finished appliance is not covered under Samsung warranty service, nor can Samsung be responsible for safety issues that result from 3rd party modifications.
• Do not block air holes.
- If the air holes are blocked, especially with a plastic bag, the refrigerator can be over cooled. If this cooling period lasts too long, the water filter may break and cause water leakage.
• If the refrigerator is disconnected from the power supply, you should wait for at least ve
minutes before plugging it back.
• If you have a long vacation planned or the refrigerator is not to be used for a long period
of time, you must empty the refrigerator and pull out the power plug.
- Deterioration in the insulation may cause fire.
Wipe excess moisture from the inside and leave the doors open.
- Otherwise, odor and mold may develop.
• To get Best performance of product,
- Do not place foods too closely in front of the vents at the rear of the appliance as it can obstruct free air circulation in the refrigerator compartment.
-
Wrap the food up properly or place it in airtight containers before putting it into the refrigerator.
• Fill water tank, ice tray, water cubes only with potable water.

CAUTION SIGNS FOR CLEANING

• Do not directly spray water inside or outside the refrigerator.
- There is a risk of fire or electric shock.
• Remove any foreign matter or dust from the power plug pins. Do not use a wet or damp
cloth when cleaning the plug, remove any foreign material or dust from the power plug
pins.
- Otherwise there is a risk of fire or electric shock.
• Unplug the refrigerator before cleaning and making repairs.
CAUTION

SEVERE WARNING SIGNS FOR DISPOSAL

• Risk of child entrapment. Before you throw away your old refrigerator or freezer.
- Take off the doors.
- Leave the shelves in place so that children may not easily climb inside.
• Please dispose of the packaging material for this product in an environmentally friendly
manner.
• Leave the shelves in place so that children may not easily climb inside. Ensure that none
of the pipes on the back of the appliance are damaged prior to disposal.
• When disposing of this refrigerator, remove the door/door seals and door latch so that
small children or animals cannot become trapped inside.
Children should be supervised to ensure that they do not play with the appliance.
• Cyclopentane is used as in the insulation. The gases in insulation material require
a special disposal procedure. Please contact your local authorities in regard to the environmentally safe disposal of this product. Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal.
WARNING

Contents

SETTINGUPYOUR
FRENCHDOORREFRIGERATOR
08
OPERATINGYOUR
FRENCHDOORREFRIGERATOR
21
TROUBLESHOOTING
42
WARRANTY
43
08 Getting ready to install the refrigerator 09 Setting up the refrigerator 09 Removing the refrigerator doors 11 Disassemble the freezer drawer 12 Reattaching the refrigerator doors 14 Assemble the freezer drawer 15 Adjusting the doors 16 Making minor adjustments between doors 17 Adjusting the freezer drawer level 18 Checking the water dispenser line 19 Installing the water line
21 Using the control panel(RFG237 Model) 22 Using the digital display(RFG237 Model) 23 Controlling the temperature(RFG237 Model) 24 Using the cold water dispenser(RFG237 Model) 26 Using the control panel(RFG238 Model) 27 Using the digital display(RFG238 Model) 28 Controlling the temperature(RFG238 Model) 29 Using the cold water dispenser(RFG238 Model) 31 Parts and features 32 Storing food in the refrigerator 32 Storing food in the freezer drawer 33 Using the Cool Select Pantry
PLUS
34 Removing the refrigerator accessories 35 Using the doors 35 Using the tilting pocket 36 Removing the freezer accessories 37 Food storage tips 39 Cleaning the refrigerator 40 Changing the interior lights 41 Changing the water filter
42 Troubleshooting
43 Water filter chart 44 Water filter certification 45 Warranty on SAMSUNG refrigerator
Contents _7

Setting up your French Door Refrigerator

GETTING READY TO INSTALL THE REFRIGERATOR

Congratulations on your purchase of the Samsung French Door Refrigerator. We hope you enjoy the state-of-art features and efficiencies that this new appliance offers.
Selectingthebestlocationfortherefrigerator
• A location with easy access to the water supply.
• A location without direct exposure to sunlight.
• A location with a leveled oor.
• A location with enough space for the refrigerator doors to open easily.
• Allow sufcient space for air circulation of the internal cooling system.
If the refrigerator does not have enough space, the internal cooling system may not work properly.
8_ Setting Up
Model
RFG238AA / RFG237AA
3 inch
3/4
2 inch
2 inch
First thing! Make sure that you can easily move your refrigerator to its final location by measuring doorways (both width and height), thresholds, ceilings, stairways, etc.
The following chart details the exact height and depth of Samsung French Door Refrigerator.
B
A
C
E
D
B
A
C
E
D
Depth
“A”
Width
“B”
Height
“C”
Overall
Height “D”
Depth
“E”
28”
(71.2cm)
35 3/4”
(90.8cm)
69 5/8”
(176.9cm)
69 3/4”
(177.4cm)
30 1/2”
(77.4cm)
If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When you install the refrigerator next to a fixed wall, minimum clearance is 3 ¾” (95mm) between the refrigerator and wall to allow the door to swing open.
Allow clearance to the right, left, back and top when installing. This will help reduce power consumption and keep your energy bills lower.
Do not install the refrigerator where the temperature will go below 10ºC (50ºF).
Do not locate the refrigerator where it may become wet.
CAUTION
When moving your refrigerator
To prevent floor damage be sure the front adjusting legs are in the up position(above the floor). Refer to ‘Adjusting the doors’ in the manual (on page 15).
Control LeverFlat-blade screw driver(-)
FLOORING
For proper installation, this refrigerator must be placed on a leveled surface of hard material that is the same height as the rest of the flooring. This surface should be strong enough to support a fully loaded refrigerator, or approximately 660lbs(299kg). To protect the finish of the flooring, cut a large section of the cardboard carton and place under the refrigerator where you are working. When moving a refrigerator, it is needed to pull and push in the back-and-forth direction.
Setting Up _9
01 SETTING UP
2
1

SETTING UP THE REFRIGERATOR

Now that you have your new refrigerator installed in place, you are ready to set up and enjoy the features and functions of the appliance. By completing the following steps, your Refrigerator should be fully operational.
1. Place the refrigerator in an appropriate location with reasonable clearance between the walls and the refrigerator.
Refer to installation instructions in this manual. (page 9, Selecting the best location for the refrigerator)
2. Once the refrigerator is plugged in, make sure the interior light comes on when you open the doors.
3. Set the Temperature control to the coldest temperature and wait for an hour. The freezer will get slightly chilled and the motor will run smoothly.
4. After powering the refrigerator, it will take a few hours to reach the appropriate temperature. You can store food and drinks in the refrigerator after the temperature is sufficiently low.
Check the accessories listed below.
Water filter Hex wrench Compression fitting Compression nutFastener
Disassemble the refrigerator doors
1. With the door opened, remove the hinge top table (
1
)
with a flat-blade screwdriver, and close the door. Remove the 3 screws holding down the top table (
2
) and remove it.
Disassemble the refrigerator doors
WARNING
Be careful not to drop and scratch the doors while removing the doors.
Required Tools(Not provided)
Philips screwdriver(+) Flat-blade screwdriver(-) Socket wrench (7/16”) Pliers Allen wrench(3/16”)

REMOVING THE REFRIGERATOR DOORS

Some installations require door removal to transport the refrigerator to its final location. Do not remove the door/drawer if it is not needed. Before removing the door/drawer, make sure you read
following items.
• Be careful not to drop, damage or scratch the door/drawer while removing them.
• Be careful not to get injured while removing the door/drawer.
• Reattach the door/drawer properly to avoid:
- Moisture from air leakage.
- Uneven door alignment.
- Wasting energy due to improper door seal.
WARNING
Disconnect power to the refrigerator before removing the door or drawer.
Setting up your French Door Refrigerator
10_ Setting Up
4. Lift the door straight up to remove.
3. Remove the 3 hex head bolts (
7
) attached to the upper left
and right door hinges with a socket wrench (7/16”).
Remove the ground screw (
8
) attached to the upper left
and right door hinges with a philips screwdriver(+).
Remove the upper left and right door hinges (
9
).
9
7
8
Socket wrench
12
10
5. Remove the screw (
10
) attached to the lower left and right
door hinges with a philips screwdriver(+).
Remove the 2 hex head bolts (
11
) attached to the lower left
and right door hinges with an allen wrench(3/16”).
Remove the lower left and right door hinges (
12
).
Allen wrench
5
6
4
3
3
2. Disconnect 2 connectors (
3
)at each side of the top cap and one connector (
4
) on the left side door. Remove the
tube (
5
) with pressing the dark gray
color part (
6
) of the water line coupler.
CAUTION
If a red clip is on the coupler, it must be removed before removing the tube.
11
Setting Up _11
01 SETTING UP
4. Remove 4 hex head bolts from both sides with a socket wrench (7/16”).
5. Lift up the freezer door from the rails.
2. Remove the tilting pocket (
1
) by pulling both support guards (
2
)
upward at the same time.
3. Take out the lower basket (
3
) by lifting the basket up from
the rail system.
1. Take out the upper drawer by lifting it up.
DISASSEMBLE THE FREEZER DRAWER
1
2
3
Slot
Slot
12_ Setting Up
3. Insert the upper hinges (
9
) into the holes at the top of
the doors.
Insert and tighten the 3 hex head bolts (
7
) into the upper left and right door hinges with a socket wrench (7/16”).
Insert and tighten the ground screw (
8
) into the upper
left and right door hinges with a philips screwdriver(+).
12
7
8
9
10
2. Place the hole in the bottom of the door over the door hinge (
12
).
Be careful not to miss the hinge cap because it can be easily taken off.
12
Setting up your French Door Refrigerator
Assemble the refrigerator doors
1. Reattach the lower left and right door hinges (
12
).
With a Philips head screwdriver, insert and tighten the
screw (
10
) into the lower left and right door hinges.
With a allen wrench (7/16”), insert and tighten the 2
hex head bolts (
11
) into the lower left and right door
hinges.

REATTACHING THE REFRIGERATOR DOORS

Allen wrench
Socket wrench
11
Setting Up _13
01 SETTING UP
5. Position the top table (
2
) in place. Insert and tighten the 3 screws into the top table with a philips screw driver(+). After door opened, reinsert the cap top table (
1
) and close the doors.
When reattaching the top table, make sure that the wires are not pressed or damaged by the hinge cover.
After assembling, close the door and check to see whether the door has gaps between gaskets or is tilted. If you see one of them, please refer to “Ad justing the doors” page on 15.
1
2
REATTACHING THE REFRIGERATOR DOORS
The dispenser door tube (
5
) must be fully inserted to the marked line to
prevent water leakage from the dispenser.
CAUTION
3
3
4
5
4. Connect the dispenser door tube (
5
) and then insert a clip on the coupler with pulling tube. Connect the connector (
4
) on the left side door and two
connectors (
3
) at each side of the top cap.
The clip is enveloped inside of the top cap.
coupler
dispenserdoortube
14_ setting up
ASSEMBLE THE FREEZER DRAWER
Setting up your French Door Refrigerator
1. Pull out the rails fully on each side of the cabinet.
7
8
5. Hook the ends of the tilting pocket (
7
) onto the brackets and
push down until they are locked into place.
6. Insert the upper drawer.
2. Attach the freezer door front onto the open slots on the sides.
Slot
Slot
3. Tighten 4 hex head bolts completely with a socket wrench(7/16”).
Slot
Slot
4. Insert the lower basket (
6
) into the rail system.
6
Remove 2 pieces of tape (
9
)
attached to the side of the drawer bin. Reattach the tape in the same position when moving the refrigerator to prevent scratching the drawer bin.
9
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