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Refrigerator
User manual
RF32CG******/RF27CG******
Free Standing Appliance
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Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols and precautions: 5
State of California Proposition 65 Warning 5
Important safety precautions 6
Contents
Severe warning signs for transportation and site 7
Critical installation warnings 8
Installation cautions 10
Critical usage warnings 10
Usage cautions 13
Cleaning cautions 14
Critical disposal warnings 15
Installation 16
Refrigerator at a glance 16
Step-by-step installation 22
Operations 41
Main panel 41
SmartThings 49
SMART GRID Function (Demand Response) (applicable models only) 52
Dispenser panel (applicable models only) 55
Special features 56
Maintenance 64
Handling and care 64
Cleaning 73
Replacement 75
Troubleshooting 77
General 77
Do you hear abnormal sounds from the refrigerator? 81
SmartThings 83
Smart Grid (applicable models only) 84
LIMITED WARRANTY (U.S.A.) 85
SAMSUNG REFRIGERATOR 85
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Warranty Information (CANADA) 88
If your refrigerator needs service 88
Limited Warranty for Original Purchaser 88
Obligation to the Original Owner 89
Exclusions of the Warranty 89
Regulatory Notice 90
FCC Notice 90
IC Notice 91
Open Source Announcement 92
Contents
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Safety information
Safety information
Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure
that you know how to operate the features and functions that your new appliance offers
safely and efciently.
What you need to know about the safety instructions
• This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised to ensure that they
do not play with the appliance.
• Because the following instructions cover various models, the characteristics of your
refrigerator may differ slightly from the refrigerator described in this manual.
• If you have any question, contact us at 1-800-SAMSUNG or nd help and information
online at www.samsung.com.
• Refrigerant squirting out of the pipes could ignite or cause an eye injury. When
refrigerant leaks from the pipe, avoid any naked ames and move anything ammable
away from the product and ventilate the room immediately.
- Failing to do so may result in re or explosion.
• Improper use of the grounding plug can result in a risk of electric shock. If it is
necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade
grounding plug and a 3-slot receptacle that will accept the plug on the appliance.
The marked rating of the extension cord should be AC 115-120 V, 10 A, or more. If a
grounding adapter is used, make sure the receptacle box is fully grounded.
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Important safety symbols and precautions:
Please follow all safety instructions in this manual. This manual uses the following safety
symbols.
WARNING
Hazards or unsafe practices that may result in severe personal injury, property damage,
and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal injury and/or property
damage.
NOTE
Useful information that helps users understand or benet from the refrigerator.
These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.
State of California Proposition 65 Warning
WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
Safety information
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Safety information
Important safety precautions
Warning; Risk of re / ammable materials
Safety information
WARNING
• R-600a is used as a refrigerant. This product contains ammable gas (Refrigerant
R-600a), contact your local authority in regard to safe disposal of this product.
• In order to avoid the creation of a ammable gas-air mixture if a leak in the
refrigerating circuit occurs, the size of the room in which the appliance may be sited
depends on the amount of refrigerant used. The room must be 35.3 ft³ in size for every
8 g of R-600a refrigerant inside the appliance.
• The installation location should not be exposed to direct sunlight and not placed near
any electric appliance or heat source, e.g. stove, oven or hob, radiator, etc.
• If you use two products side by side, for safety reason, be sure to use certied products
in explosive gas atmospheres.
• Never start up an appliance showing any signs of damage. If in doubt, consult your
dealer.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent
or similarly qualied persons in order to avoid a hazard.
• The socket must be easily accessible so that the appliance can be quickly disconnected
from the supply in an emergency. It must be outside the area of the rear of the
appliance.
• Do not store explosive substances such as aerosol cans with a ammable propellant in
this appliance.
• New hose-sets supplied with the appliance are to be used and that old hose-sets should
not be reused.
• When positioning the appliance, ensure the supply cord is not trapped or damaged.
• Do not locate multiple portable socket-outlets or portable power supplies at the rear of
the appliance.
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WARNING
• Fill with potable water only.
• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of
obstruction.
• Do not use mechanical devices or other means to accelerate the defrosting process,
other than those recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage compartments of The appliance,
unless they are of the type recommended by the manufacturer.
• Connect to potable water supply only.
WARNING
• Risk of child entrapment. Before you throw away your old refrigerator or freezer:
- Take off the doors.
- Leave the shelves in place so that children may not easily climb inside.
This appliance is intended to be used in household and similar applications such
as
• staff kitchen areas in shops, ofces and other working environments;
• farm houses and by clients in hotels, motels and other residential type environments;
• bed and breakfast type environments;
• catering and similar non-retail applications.
Severe warning signs for transportation and site
WARNING
• When transporting and installing the appliance, care should be taken to ensure that no
parts of the refrigerating circuit are damaged.
- Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak
is detected, avoid any naked ames or potential sources of ignition and air the room
in which the appliance is standing for several minutes.
- This appliance contains a small amount of isobutane refrigerant (R-600a), a natural
gas with high environmental compatibility that is, however, also ammable.
Safety information
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Safety information
Safety information
Critical installation warnings
WARNING
• Do not install the refrigerator in a damp location or place where it may come in contact
with water.
- Deteriorated insulation on electrical parts may cause an electric shock or re.
• Do not place this refrigerator in direct sunlight or expose it to the heat from stoves,
room heaters, or other appliances.
• Do not plug several appliances and the refrigerator into the same multiple power strip.
The refrigerator should always be plugged into its own individual electrical outlet which
has a voltage rating that matches the voltage listed on the refrigerator’s rating plate.
- This provides the best performance and also prevents overloading of house wiring
circuits, which could overheat the wires and cause a re hazard.
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock or re.
• Do not use a power cord that has cracks or abrasion damage along its length or at
either end.
• Do not bend the power cord excessively or place heavy objects on it.
• Do not pull or excessively bend the power cord.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a heavy object on the power
cord, insert the power cord between objects, or push the power cord into the space
behind the appliance.
• When moving the refrigerator, be careful not to roll over or damage the power cord.
- This may result in an electric shock or re.
• Never unplug your refrigerator by pulling on the power cord. Always grip the plug
rmly and pull straight out from the outlet.
- Damage to the cord may cause a short-circuit, re, and/or electric shock.
• Do not install this appliance near a heater or ammable material.
• Do not install this appliance in a location where gas may leak.
- This may result in an electric shock or re.
• This refrigerator must be properly located and installed in accordance with the
instructions in this manual before you use it.
• Connect the power plug in the proper position with the cord hanging down.
- If you connect the power plug upside down, the wire can get cut off and cause a re
or electric shock.
• Make sure that the power plug is not crushed or damaged by the back of the
refrigerator.
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts the packing materials on his
or her head.
• The appliance must be positioned so that the plug is accessible after installation.
- Failing to do so may result in an electric shock or re due to electric leakage.
• Do not install this appliance in a humid, oily or dusty location, or in a location exposed
to direct sunlight or to water (rain drops).
- Deteriorated insulation on electrical parts may cause an electric shock or re.
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• If large amounts of dust or water enter the refrigerator, disconnect the power plug and
contact a Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
- This may result in an electric shock, re, problems with the product, or injury.
• You need to remove all the protective plastic lm before you initially plug the product
in.
• Children should be supervised to ensure that they do not play with the snap rings used
for door adjustment or the water tube clips.
- There is risk of death by suffocation if a child swallows a snap ring or water tube
clip. Keep the snap rings and water tube clips out of children's reach.
• The refrigerator must be safely grounded.
- Always make sure that you have grounded the refrigerator before attempting to
investigate or repair any part of the appliance. Power leakages can cause severe
electric shock.
• Never use gas pipes, telephone lines, or other potential lightning attractors as an
electrical ground.
- You must ground the refrigerator to prevent any power leakages or electric shocks
caused by current leakage from the refrigerator.
- Current leakage may result in an electric shock, re, explosion, or problems with the
product.
• Plug the power plug into the wall socket rmly. Do not use a damaged power plug,
damaged power cord, or loose wall socket.
- This may result in an electric shock or re.
• Only a qualied technician or service company should be allowed to change the fuse in
the refrigerator.
- Failing to do so may result in an electric shock or personal injury.
Safety information
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Safety information
Safety information
Installation cautions
CAUTION
• Allow sufcient space around the refrigerator and install it on a at surface.
- Keep the ventilation space in the appliance enclosure or mounting structure clear of
obstructions.
• After you have installed the refrigerator and turned it on, allow the appliance to stand
for 2 hours before loading it with food.
• It is strongly recommended you have a qualied technician or service company install
the refrigerator.
- Failing to do so may result in an electric shock, re, explosion, problems with the
product, or injury.
• Overloading one door may make the refrigerator fall, causing physical injury.
Critical usage warnings
WARNING
• Do not insert the power plug into a wall socket with wet hands.
- This may result in an electric shock.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and cause personal injury
and/or material damage.
• Do not insert hands, feet, or metal objects (such as chopsticks, etc.) into the bottom or
the back of the refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
• Do not touch the inside walls of the freezer or products stored in the freezer with wet
hands.
- This may cause frostbite.
• Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of re or electric shock.
• Do not keep volatile or ammable objects or substances (benzene, thinner, propane gas,
alcohol, ether, LP gas, and other such products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in re or explosion.
• Children should be supervised to ensure that they do not play with the appliance.
- Keep ngers out of “pinch point” areas. Clearances between the doors and cabinet
are necessarily small. Be careful when you open the doors if children are in the area.
• Do not let children hang on the door or door bins. A serious injury may occur.
• Do not let children go inside the refrigerator. They could become trapped.
• Do not insert your hands into the area under the appliance.
- Any sharp edges may cause personal injury.
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• Do not store pharmaceutical products, scientic materials, or temperature sensitive
products in the refrigerator.
- Products that require strict temperature controls must not be stored in the
refrigerator.
• Do not place or use electrical appliances inside the refrigerator/freezer, unless they are
of a type recommended by the manufacturer.
• If you smell smoke, pull out the power plug immediately, and then contact a Samsung
Electronics service center.
• If large amounts of dust or water enter the refrigerator, disconnect the power plug and
contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not let children step on a drawer.
- The drawer may break and cause them to slip.
• Do not leave the doors of the refrigerator open while the refrigerator is unattended and
do not let children enter the refrigerator.
• Do not allow babies or children to go into a drawer.
- It can cause death from suffocation by entrapment or personal injury.
• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and cause personal injury or material
damage.
• Do not spray volatile material such as insecticide onto the surface of the appliance.
- As well as being harmful to humans, it may also result in an electric shock, re, or
problems with the product.
• Never put ngers or any objects into the water dispenser outlet, ice chute, or ice maker
bucket.
- It may cause a personal injury or material damage.
• Do not use or place any substances sensitive to temperature such as ammable sprays,
ammable objects, dry ice, medicine, or chemicals near or inside the refrigerator.
• Do not use a hair dryer to dry the inside of the refrigerator. Do not place a lighted
candle in the refrigerator to remove bad odors.
- This may result in an electric shock or re.
• Fill the water tank and ice cube trays with potable water only (tap water, mineral water,
or puried water).
- Do not ll the tank with tea, juice, or a sports drink. They can damage the
refrigerator.
• Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may
result in an electric shock, re, problems with the product, or injury. Do not put a
container lled with water on the appliance.
- If spilled, there is a risk of re or electric shock.
• Never stare directly at the UV LED lamp for long periods of time.
- This may result in eye strain due to the ultraviolet rays.
• Do not put a fridge shelf into the refrigerator upside down. The shelf stopper will not
work.
- The glass shelf could fall and cause personal injury.
• Keep ngers out of “pinch point” areas. Clearances between the doors and cabinet are
necessarily small. Be careful when you open the doors if children are in the area.
Safety information
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Safety information
Safety information
• If a gas leak is detected, avoid any naked ames or potential sources of ignition, and air
the room in which the appliance is standing for several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in an explosion or re.
• Use only the LED Lamps provided by the manufacturer or its service agents.
• Bottles should be stored tightly together so that they do not fall over or out.
• This product is intended only for the storage of food in a domestic environment.
• Never put ngers or any objects into the water dispenser outlet, ice chute, or ice maker
bucket.
- This can cause a personal injury or material damage.
• Do not attempt to repair, disassemble, or modify the refrigerator yourself.
- Unauthorized modications can cause safety problems. To reverse an unauthorized
modication, we will charge the full cost of parts and labor.
• Do not use any fuse (such as cooper, steel wire, etc.) other than a standard fuse.
• If your refrigerator needs to be repaired or reinstalled, contact your nearest Samsung
service center.
- Failing to do so may result in an electric shock, re, problems with the product, or
injury.
• If the interior or exterior LED lamp has gone out, contact your nearest Samsung service
center.
• If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately
and contact a Samsung service center.
- Failing to do so may result in an electric or re hazards.
• Pull the power plug out of the socket before changing the interior lamps of the
refrigerator.
- Otherwise, there is a risk of electric shock.
• If you experience difculty changing a non-LED light, contact a Samsung service center.
• If the product is equipped with LED lamps, do not disassemble the Lamp Covers and
LED lamps yourself.
- Contact a Samsung service center.
• Plug the power plug into the wall socket rmly.
• Do not use a damaged power plug, damaged power cord, or loose wall socket.
- This may result in an electric shock or re.
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Usage cautions
CAUTION
• Do not re-freeze frozen foods that have thawed completely.
• Use only the ice maker provided with the refrigerator.
• To get the best performance from the product:
- Do not place food too close to the vents at the rear of the refrigerator as this can
obstruct free air circulation in the refrigerator compartment.
- Wrap food up properly or place it in airtight containers before putting it into the
refrigerator.
- Please observe maximum storage times and expiration dates of frozen goods.
• Do not put glass containers or bottles or carbonated beverages into the freezer.
- The container may freeze and break, and this may result in injury.
• Service Warranty and Modication.
- Any changes or modications performed by a 3rd party on this nished appliance
are not covered under Samsung warranty service, nor is Samsung responsible for
safety issues that result from 3rd party modications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic bag, the refrigerator can be over
cooled. If a cooling period lasts too long, the water lter may break and cause water
leakage.
• If the refrigerator is disconnected from the power supply, you should wait for at least
ve minutes before plugging it back in.
• If large amounts of water enter the refrigerator, pull out the power plug and contact a
Samsung service center.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or property damage.
• Fill the water tank and ice cube trays with potable water only (tap water, mineral water,
or puried water).
- Do not ll the tank with tea, juice, or a sports drink. They can damage the
refrigerator.
• If the refrigerator is ooded, shut off the power to the refrigerator and contact your
nearest Samsung service center.
- There is a risk of electric shock or re.
• Do not keep vegetable oil in your refrigerator’s door bins. The oil can solidify, making it
foul-tasting and difcult to use. In addition, the open container can leak and the leaked
oil can cause the door bin to crack. After opening an oil container, it is best to keep the
container in a cool and shaded place such as a cupboard or pantry.
- Examples of vegetable oil: olive oil, corn oil, grape-seed oil, etc.
Safety information
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Safety information
Safety information
Cleaning cautions
CAUTION
• Do not spray water directly on the inside or outside of the refrigerator.
- There is a risk of re or electric shock.
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not place a lighted candle in the refrigerator to remove bad odors.
- This may result in an electric shock or re.
• Do not spray cleaning products directly on the display.
- Printed letters on the display may come off.
• If any foreign substance such as water has entered the appliance, unplug the power
plug and contact your nearest Samsung service center.
- Failing to do so may result in an electric shock or re.
• Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades.
Do not use a wet or damp cloth when cleaning the plug.
- Otherwise, there is a risk of re or electric shock.
• Do not clean the appliance by spraying water directly onto it.
• Do not use benzene, thinner, or Clorox (bleach) to clean the refrigerator.
- They may damage the surface of the appliance and may cause a re.
• Never put ngers or any objects into the dispenser outlet.
- This can cause a personal injury or material damage.
• Before cleaning or performing maintenance, unplug the appliance from the wall socket.
- Failing to do so may result in an electric shock or re.
• Use a clean sponge or soft cloth and a mild detergent in warm water to clean the
refrigerator.
• Do not use abrasive or harsh cleansers such as window sprays, scouring cleansers,
ammable uids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or
cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic
parts, door and interior liners, and gaskets.
- These can scratch or damage the material.
• Do not clean glass shelves or covers with warm water when they are cold. Glass shelves
and covers may break if exposed to sudden temperature changes or impacts such as
bumping or dropping.
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Critical disposal warnings
WARNING
• Children trapped inside a refrigerator can hurt themselves or suffocate to death.
• Please dispose of the packaging material from this product in an environmentally
friendly manner.
• Ensure that none of the pipes on the back of the refrigerator are damaged prior to
disposal.
• This product contains R-600a, a ammable gas, which is used as the refrigerant. Contact
your local authorities regarding safe disposal of this product.
• When disposing of this refrigerator, remove the door/door seals and door latch so that
small children or animals cannot become trapped inside. Children should be supervised
to ensure that they do not play with the appliance.
- If trapped inside, the child could be injured or suffocate to death.
• Cyclopentane is used in the insulation. The gases in the insulation material require
a special disposal procedure. Please contact your local authorities in regard to the
environmentally safe disposal of this product.
• Keep all packaging materials well out of the reach of children, as packaging materials
can be dangerous to children.
- If a child places a bag over his or her head, the child could suffocate.
Safety information
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01
04
09
10
A
08
07
02
03
05
06
Installation
Installation
Follow these instructions carefully to ensure a proper installation of this refrigerator and to
prevent accidents before using it.
WARNING
• Use the refrigerator only for its intended purpose as described in this manual.
• Any servicing must be performed by a qualied technician.
• Dispose of the product packaging material in compliance with the local regulations.
• To prevent electric shock, unplug the power plug before servicing or replacing parts.
Refrigerator at a glance
The actual refrigerator and provided component parts of your refrigerator may differ from
the illustrations in this manual, depending on the model and the country.
Type A
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Type B
04
09
10
A
08
07
02
03
05
06
Installation
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Installation
04
09
10
A
08
07
12
03
05
06
11
Installation
Type C
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Type D
09
10
A
07
03
05
06
02
Installation
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Installation
01 Auto Ice Maker * A. Fridge
02 Fridge door bin
03 Fridge Drawers
04 Wide Pantry *
05 Fridge shelf
06 Quick Space shelf *
07 Main panel
08 Water lter *
09 Ice maker
* Applicable models only
Installation
10 Freezer
11 Water dispenser *
12 AutoFill pitcher *
NOTE
• For energy efciency, keep all shelves, drawers, and baskets in their original positions.
• When closing the door, make sure the vertical hinged section is in the correct position
to avoid scratching the other door.
• If the vertical hinged section is reversed, put it back into the correct position, and then
close the door.
• Moisture may form at times on the vertical hinged section.
• If you close a door forcefully, the other door may open.
• When a door is opened, the interlock switch automatically disables the auger motor of
the ice maker for safety reasons.
• If the internal or external LED lamp is out of order, contact a local Samsung service
center.
• If the door is left open for too long, the top internal LED will blink. This is normal.
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Door bins (applicable models only)
Your refrigerator ships with door bins of different types and sizes. If the door bins for your
refrigerator were packaged separately, use the gure below to help you position the bins
properly.
The number of door bins provided may differ with the model.
Installation
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Installation
Installation
Step-by-step installation
STEP 1 Select a site
Select a site that:
• Has a solid, level surface without carpeting or ooring that may obstruct ventilation
• Is away from direct sunlight
• Has adequate room for opening and closing the door
• Is away from any heat sources
• Provides room for maintenance and servicing
• Has a temperature range between 50 °F (10 °C) and 109 °F (43 °C)
CAUTION
• If your refrigerator is equipped with an ice maker, provide extra space at the rear of the
refrigerator for the water line connection.
• When you install the refrigerator next to a xed wall, you must provide a minimum
clearance of 3 3/4" (95 mm) from the wall to allow the door to swing open.
NOTE
To facilitate moving your refrigerator to its nal location, be sure to measure the width
and height of doorways, thresholds, ceilings, stairways, and anything else that needs to be
taken into consideration to ensure you can move your refrigerator safely. The following
diagram illustrates the exact height and depth (factory specications) of your refrigerator.
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Clearance
C
D
E
B
A
C
D
B
A
See the following gures and tables for space requirements for installation.
HANDLE BAR TYPE
Model RF32CG5*0*** RF32CG5*1***
33 7/8"
(861 mm)
35 3/4"
(908 mm)
68 7/8"
(1749 mm)
70"
(1778 mm)
36 2/8"
(920 mm)
29 7/16"
(748 mm)
35 3/4"
(908 mm)
68 7/8"
(1749 mm)
70"
(1778 mm)
31 6/8"
(807 mm)
RECESS HANDLE TYPE
Depth “A”
Width “B”
Height “C”
Overall Height “D”
Depth with handle
“E”
Model RF27CG5*0*** RF27CG5*1***
Depth “A”
Width “B”
Height “C”
Overall Height “D”
Depth with handle
“E”
33 7/8"
(861 mm)
35 3/4"
(908 mm)
68 7/8"
(1749 mm)
70"
(1778 mm)
-
29 7/16"
(748 mm)
35 3/4"
(908 mm)
68 7/8"
(1749 mm)
70"
(1778 mm)
-
Installation
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Installation
01
02 02
04
03
05
06
09 10
07
08
Model RF32CG5*0*** RF32CG5*1***
01 2" (50 mm) 2" (50 mm)
02 125° 125°
03 61 1/8" (1553 mm) 58" (1474 mm)
04 12 6/8" (323 mm) 11 1/8" (283 mm)
05 35 3/4" (908 mm) 35 3/4" (908 mm)
06 29 7/16" (748 mm) 29 7/16" (748 mm)
07 4 2/8" (107 mm) –
08 1 7/8" (48 mm) 1 7/8" (48 mm)
09 48 4/8" (1231 mm) 48 4/8" (1231 mm)
10 53" (1346 mm) 53" (1346 mm)
Installation
Model RF27CG5*0*** RF27CG5*1***
01 2" (50 mm) 2" (50 mm)
02 125° 125°
03 61 1/8" (1553 mm) 58" (1474 mm)
04 12 6/8" (323 mm) 11 1/8" (283 mm)
05 35 3/4" (908 mm) 35 3/4" (908 mm)
06 25" (635 mm) 25" (635 mm)
07 4 2/8" (107 mm) –
08 1 7/8" (48 mm) 1 7/8" (48 mm)
09 44" (1118 mm) 44" (1118 mm)
10 45 2/8" (1150 mm) 45 2/8" (1150 mm)
NOTE
The measurements in the table above
may differ slightly from the actual
measurements, depending on the
measuring and rounding method.
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Page 25
STEP 2 Flooring
If the refrigerator cannot pass through the entrance due to its size, see Door removal for
entrance.
NOTE
To prevent oor damage, make sure the
front leveling legs are in the upright
position.
• The surface you install the refrigerator
on must support a fully loaded
refrigerator.
• To protect the oor, put a large piece
of cardboard along the path to the
refrigerator's nal installation location.
• Once the refrigerator is in its nal
position, do not move it unless
necessary to avoid damage on the oor.
If you have to move the refrigerator,
place thick paper or cloth such as old
carpets along the path of movement.
Installation
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Installation
STEP 3 Door removal for entrance
If the refrigerator cannot pass through the entrance to your home or kitchen due to its
size, follow these instructions to remove and then re-install the refrigerator's doors. If you
do not need to remove the doors, go to page 33 to continue the installation procedure.
WARNING
Unplug the power cord of the refrigerator before removing the doors.
Tools required (not provided)
Installation
Phillips screwdriver Flat-head screwdriver Socket wrench 3/8" (10 mm)
Pliers Allen wrench 1/4" (5 mm)
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Detach the fridge doors
1. With the doors closed, use a Phillips
screwdriver to remove the screws (x3)
from the top cover. Pull up and remove
the top cover with the connectors.
2. Disconnect the two wire connectors
on the left door. The position of the
connectors differs with the model.
CAUTION
• Do not remove both doors
simultaneously. Make sure to remove
one door at a time. Otherwise, any of
the doors may fall and cause physical
injury.
• Make sure the refrigerator is off before
disconnecting the connectors.
3. Disconnect the water tube from the
coupler on the left door as shown.
- This step does not apply to the
models without the AutoFill Pitcher
and the water dispenser.
4. Gently draw up the clamp in several
steps. To prevent nger injuries, do not
apply a sudden force to the clamp.
Installation
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Installation
Installation
5. Pull up the clamp to remove.
6. Open the door 90 degrees. While
holding the door, pull up and remove
the top hinge. Be careful not to damage
the connector wires when you remove
the hinge.
7. Gently pull up the door vertically to
remove. Do not apply excessive force
to the door. The door may fall, causing
physical injury.
8. Lay the door down on a at surface.
9. Repeat steps 1-8 for the other door,
except for step 3. There is no water tube
on the right side door.
- Step 2 does not apply to the models
without the Showcase door.
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To reattach the fridge doors
1. While holding the door open by more
than 90 degrees, insert the shaft on
the middle hinge into the hole on the
bottom of the door.
2. Put the top hinge into position on the
top of the refrigerator, and then insert
the hinge shaft into the top hole of the
door. Make sure the wires from the door
pass through the hole in the hinge shaft.
3. Insert the clamp in the direction of the
arrow.
Installation
4. Push back the clamp as shown.
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Page 30
Installation
A
01
02
03
B
Installation
5. Connect the wire connectors.
CAUTION
• Make sure the wire connectors are
connected properly. Otherwise, the
display will not operate.
6. Connect the water tube.
- This step does not apply to the
models without the AutoFill Pitcher
and the water dispenser.
CAUTION
• To prevent water leaks, make sure the
red clips tighten the coupler properly.
• Keep the clips out of children’s reach.
7. Repeat steps 1-5 for the other door.
- Step 5 does not apply to the models
without the Showcase door.
8. Attach the top cover with the front side
rst, and then press down on its back
to get it into position. Then, tighten the
screws (x3).
CAUTION
To prevent water leaks from the dispenser,
the water line must be fully connected.
Make sure both tubes of the water line are
inserted fully to the center of transparent
coupler (A) or the guidelines (B).
01 Dispenser
02 Center of transparent coupler
03 Guidelines
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Page 31
To detach the freezer drawer
1. Lift up the rear of the upper basket and
tilt it downward so that the front of the
upper basket tilts upward.
2. Then, lift up the front and pull to
remove.
Installation
3. Lift up the rear of the lower basket and
tilt it downward so that the front of the
lower basket tilts upward.
4. Then, lift up the front and pull to
remove.
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Installation
Installation
5. Press down the hooks to unlock the rail
assembly.
6. While holding the upper area of the
freezer drawer front, slide the drawer
out all the way to remove the freezer
drawer from the rail assembly.
CAUTION
• Be careful not to scratch or dent the rail
assembly.
• Make sure you mount the freezer
baskets in the correct position.
Otherwise, the door will not open or
close properly, which causes frost to
build up.
• Do not store too much food in the
freezer drawer. This prevents the freezer
drawer from closing properly, resulting
in frost buildup.
To reattach the freezer drawer
Once the refrigerator is in or near it's nal location, re-attach the lower freezer drawer by
following the directions in the reverse order of removal.
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STEP 4 Leveling the refrigerator
CAUTION
• When installed, the refrigerator must be leveled on a at, solid oor. Not leveling the
refrigerator can cause damage to the refrigerator or physical injury.
• Leveling must be performed with the refrigerator empty. Make sure no food items are
inside the refrigerator.
• For safety reasons, adjust the front a little higher than the rear.
Level the refrigerator using the special screws (levelers) on the front legs. Use a at-head
screwdriver to turn the levelers.
• To adjust the height of the left side:
Insert a at-head screwdriver into the
leveler of the left side front leg. Turn the
leveler clockwise to raise the left side or
turn it counterclockwise to lower.
• To adjust the height of the right side:
Insert a at-head screwdriver into the
leveler of the right side front leg. Turn
the leveler clockwise to raise the right
side or turn it counterclockwise to lower.
Installation
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Installation
9
Installation
STEP 5 Adjust the door height and the door gap
Snap rings
The height of the door can be adjusted using the provided
snap rings, which come in 4 different sizes (1 mm,
1.5 mm, 2 mm, and 2.5 mm).
To adjust the height of a door
1. Check the height difference between the
doors, and then lift up and hold the door
with the lower height.
2. Insert a suitable-sized snap ring (A)
between the door grommet (B) and the
hinge as shown.
CAUTION
• Insert only one snap ring. If you insert two or more snap rings, the rings may slip out or
make a rubbing noise.
• Keep the snap rings out of children’s reach and keep them for future use.
• Do not raise the door too much. The door may come in contact and damage the top
cover.
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STEP 6 Attach the handles (applicable models only)
CAUTION
The refrigerator handles must be oriented
in the correct direction.
• The fridge handles must be attached in
a way that the holes on each side face
each other.
• The freezer handle must be attached so
that its hole faces downwards.
1. Using a Phillips screwdriver, attach the
handle screws to the refrigerator, two
for each handle respectively, as shown
in the illustration to the left.
2. Attach the handle to the handle screws
on the door.
Installation
3. Push the handle down.
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Installation
Installation
4. Push the upper side of the handle onto
the upper handle screw.
5. Insert the supplied wrench into the
handle hole, and then turn it clockwise
to tighten.
6. Repeat Steps 2 through 4 for the other
door handle.
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STEP 7 Connect the water dispenser line (applicable models only)
A
B
C
A
B
A water dispenser with a lter is one of the helpful features on your new refrigerator. To
help promote better health, the water lter removes unwanted particles from your water.
However, it does not sterilize or destroy microorganisms. You may need to purchase a
water purifying system to do that.
The water line also connects to the ice maker. For the ice maker to operate properly, water
pressure of 30 to 120 psi (206 to 827 kPa) psi is required.
If the refrigerator is installed in an area with low water pressure (below 30 psi / 206 kPa),
you can install a booster pump to compensate for the low pressure.
After you have connected the water line, make sure the water storage tank inside the
refrigerator is properly lled. To do this, press the water dispenser lever until water runs
from the water outlet.
NOTE
• Water line installation kits are available at extra cost from your retailer. We recommend
using a water line installation kit that contains copper tubing and a 1/4" (6 mm)
compression nut.
1. Shut off the main water source.
2. Insert the pipe clamp (B) and the shutoff
valve (C) into the cold water line (A).
3. Connect the water line installation kit
(A) to the shutoff valve (B).
Installation
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Page 38
Installation
A
01
02
03 08
04
05
06
07
B
C
Connect the water supply line to the refrigerator
There are several items you must purchase to complete this connection. You may nd these
items sold as a kit at your local hardware store.
Installation
Copper Tubing
Plastic Tubing
• 1/4" copper tubing
• 1/4" compression nut (1 pc)
• Ferrule (2 pc)
• 1/4" plastic tubing Molded end (Bulb)
• 1/4" compression nut (1 pc)
A. Refrigerator
B. Household water supply line
C. Water Line: must be kept straight.
01 Compression Nut (1/4") (Assembled)
02 Ferrule (Not supplied)
03 Copper tubing (Not supplied)
04 Plastic Tubing (Assembled)
05 Compression Fitting (Assembled)
06 Molded end (Bulb)
07 Compression nut (1/4") (Not supplied)
08 Plastic Tubing (Not supplied)
NOTE
If you have to relocate the refrigerator
after connecting the water line (C), make
sure the joined section of the water line is
straight.
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CAUTION
Do not mount the water lter on any part
of the refrigerator. This may damage the
refrigerator.
1. Connect the household water line to the assembled compression tting.
- If you are using copper tubing, slip the compression nut (07) (not supplied) and
ferrule (not supplied) on the copper tubing (not supplied) as shown.
- If you are using plastic tubing (08), insert the molded end (Bulb) of the plastic tubing
(08) into the compression tting.
CAUTION
• If you use plastic tubing (08), do not use it without the molded end (Bulb).
• Leaving the water line disconnected may cause the water valve to produce a buzzing
sound over time. If this is the case, make sure that the ice making function is turned
“OFF” and do not attempt to use the water dispenser.
2. Tighten the compression nut (07) onto the compression tting. Do not over-tighten the
compression nut (07).
3. Turn the water on and check for any leakage. If you nd water drops or leakage in
the connection areas, turn off the main water supply. Check the connections and, if
necessary, tighten.
4. Flush 1 gallon of water through the lter before drinking or using the water from the
refrigerator. (Flush approximately 6 minutes.) To ush, press a large glass or cup against
the water dispenser lever. Fill the glass, empty it, and then repeat.
5. After you turn on the refrigerator, let the ice maker make ice for 1 to 2 days. Over that
period of time, throw out the rst 1 or 2 buckets of ice the ice maker makes to ensure
all impurities have been removed from the water line.
NOTE
Only connect the water line to a potable water source.
• If you have to repair or disassemble the water line, cut off 1/4“ of the plastic tubing to
make sure you get a snug, leak-free connection.
• You can test the water line quickly using a paper cup. Under normal conditions, the
water dispenser can ll a 5 3/4 oz. (170 cc) cup in about 10 seconds.
Installation
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Installation
Installation
STEP 8 Initial settings
By completing the following steps, the refrigerator should be fully functioning.
1. Plug the power cord into the wall socket to turn the refrigerator on.
2. Open the door, and check if the interior lights are up.
3. Set the temperature to the coldest setting, and wait for about an hour. Then, the freezer
will be slightly chilled, and the motor should be running smoothly.
4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready
for use.
STEP 9 Final check
When installation is complete, conrm that:
• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a at, level surface with a reasonable clearance from
walls and cabinets.
• The refrigerator is sitting rmly on the oor.
• The door opens and closes freely, and the interior light turns on automatically when you
open the door.
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Operations
Main panel
Type A Type B Type C
11
06
09
05
01
02
03
07 10
1004
11
06
10
05
01
02
03
04
10
09
10
01 Fridge / °F °C (3 sec) 02 Freezer
03 Ice Maker / Filter Reset * 04 Door Alarm
05 Lock (3 sec) 06 Peak Demand Off
07 Water/Ice * / Dispenser Lock * 08 AutoFill Pitcher *
09 Network connection 10 Sabbath Mode
11
06
05
01
08
02
03
04
10
09
Operations
11 AI Energy Mode *
* applicable models only
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Operations
Operations
NOTE
• Using Power Cool or Power Freeze increases power consumption.
• When you change the temperature on the panel, the panel displays the actual
temperature inside the refrigerator until the temperature matches the temperature you
set. Then, the panel displays the new set temperature. Note that it will take time for the
refrigerator to reach the new temperature. This is normal. During this time, you do not
need to set the temperature again.
• To ensure optimal performance, we recommend setting the temperature to 0 °F (-18 °C)
for the freezer, and 37 °F (3 °C) for the fridge.
• The temperature in the refrigerator may rise if you open the door frequently or put
a large amount of food into the refrigerator. If this happens, the temperature display
blinks until the refrigerator returns to the set temperature settings. If the blinking
continues for an extended time, contact a local Samsung service center for technical
assistance.
• If a communication error occurs between the temperature display and the main
controller, blinking will continue for an extended period of time. Contact a local
Samsung service center for technical assistance.
• The display of the main panel turns on only if the door is opened and turns off if the
door is closed.
• If you set Lock on the main panel, the main panel locks automatically 1 minute after
inactivity.
01 Fridge / °F °C (3 sec)
• Available selection (Fahrenheit): 44 °F 43 °F 42 °F 41 °F
40 °F 39 °F 38 °F 37 °F 36 °F 35 °F 34 °F
(Power Cool)
Fridge
°F °C
• Available selection (Celsius): 7 °C 6 °C 5 °C 4 °C 3 °C
2 °C 1 °C (Power Cool)
• Power Cool speeds up the cooling process at maximum fan
speed. The fridge keeps running at full speed for two and a
half hours and then returns to the previous temperature.
You can also use the Fridge button to switch the temperature
scale between Celsius and Fahrenheit.
To switch the temperature scale, press and hold Fridge for
3 seconds to change the current temperature scale.
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02 Freezer
• Available selection (Fahrenheit): 5 °F 4 °F 3 °F 2 °F 1 °F
• Available selection (Celsius): -15 °C -16 °C -17 °C -18 °C
• Power Freeze speeds up the freezing process at maximum fan
Freezer
• The freezer keeps running at full speed for 50 hours and then
When you use this function, the energy consumption of the
refrigerator will increase. Remember to turn it off when it is not
required and return the freezer to your original temperature
setting.
03 Ice Maker / Filter Reset *
0 °F -1 °F -2 °F -3 °F -4 °F -5 °F -6 °F -7 °F
-8 °F (Power Freeze)
-19 °C -20 °C -21 °C -22 °C -23 °C (Power
Freeze)
speed.
returns to the previous temperature. To freeze large amounts
of food, activate Power Freeze for at least 20 hours before
putting food in the freezer.
NOTE
Ice Maker
Type A model
The ice maker has 3 indicators ( / /
) to indicate its operating status.
• : You can start or stop the fridge part ice maker.
• : You can start or stop making cubed ice.
• : You can start or stop making ice bites.
Type B, C model
The ice maker has 2 indicators ( / ) to
indicate its operating status.
• : You can start or stop making cubed ice.
• : You can start or stop making ice bites.
NOTE
If the fridge part ice maker is turned off, it will turn on if you
press and hold the ice lever for more than 5 seconds.
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Operations
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Operations
Operations
Filter Reset
04 Door Alarm
Door Alarm
After about 6 months (and typically, about 300 gallons (1200 L)
of water), the Filter indicator blinks red for several seconds when
the refrigerator door is opened, reminding you that the lter
needs to be replaced.
When this happens, replace the lter, and then press and hold
Ice Maker for 3 seconds. The lter lifecycle will be reset and the
Filter indicator turns off.
NOTE
• Some regions have relatively large amounts of lime in their
water. This can reduce the lifecycle of the lter. In these areas,
you will have to replace the water lter more often than
specied above.
• If water is not dispensing properly, the water lter is most
likely clogged. Replace the water lter.
If the door is left open for more than 2 minutes, an alarm will
sound and the alarm indicator will blink. You can toggle the alarm
on and off by pressing Door Alarm. The alarm is enabled by
factory default.
If the door is left open for 5 minutes, internal lights (in the fridge
and freezer) will blink for 10 seconds before it turns on again. The
whole process will be repeated every minute for 5 minutes. This
is to alert hearing-impaired users that the door is open. Note that
this function is normal.
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05 Lock (3 sec)
Lock
Wi-Fi On or Off
To prevent accidental setting changes, press and hold Lock for 3
seconds. The main panel will be disabled and the Lock indicator (
) will turn on.
When the Lock function is active, the indicator will blink when
any button on the main panel is pressed.
If you press and hold the button again for more than 3 seconds,
the Lock function will be deactivated.
However, the Lock function will be reactivated if no button is
pressed within 1 minute.
NOTE
The Lock function on the main panel does not affect the
dispenser. The dispenser operates independently and so does the
dispenser lever. To lock the dispenser and the dispenser lever, use
the Dispenser Lock function.
To turn the Wi-Fi on or off, press Lock button for 10 seconds. The
display shows the status of Wi-Fi for 5 seconds (as shown in the
gure).
WI-Fi On Wi-Fi Off
Operations
NOTE
• You must turn on the Wi-Fi to connect the refrigerator to the
SmartThings app.
• For more information, see the SmartThings section.
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Operations
06 Peak Demand Off
The Peak Demand Off function activates/deactivates Smart Grid.
(See Page 52.)
Type A model
Peak Demand Off
07 Water/Ice * / Dispenser Lock *
Press Freezer for 3 seconds to set/clear the Peak Demand Off
function.
Type B, C model
Press Door Alarm for 3 seconds to set/clear the Peak Demand Off
function.
Operations
Water/Ice
Dispenser Lock
(Dispenser panel /
Dispenser lever)
You can dispense chilled water, cubed ice, or crushed ice. To
dispense, press Water/Ice. The corresponding indicator will turn
on.
To prevent the use of the dispenser panel buttons and the
dispenser lever, press and hold Water/Ice for more than 3
seconds.
If you press and hold the button again for more than 3 seconds,
the dispenser lock will be deactivated.
NOTE
• The Dispenser Lock on the dispenser panel does not affect the
controls on the main panel. To lock the main panel, use the
Lock function on the main panel.
• If you press Water/Ice for 3 seconds when both Lock and
Dispenser Lock functions are active, you will deactivate both
Lock and Dispenser Lock.
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08 AutoFill Pitcher *
• You can set the AutoFill Pitcher mode from one of the following
modes.
- On: Set to ll your water pitcher automatically.
- Off: Set to turn off the function.
AutoFill Pitcher
NOTE
You can put tea or fruit into the infuser to make infused tea or water.
If you want to keep the infused water in its initial concentration, turn
the AutoFill Pitcher function off. (For more information, see the Water
pitcher (AutoFill Pitcher) (applicable models only) section on page 58.)
09 Network connection
You can control and monitor your refrigerator on the SmartThings app. For more
information, see the SmartThings section on page 49.
• If the Wi-Fi indicator ashes when opening or closing the fridge door, this indicates
that the refrigerator is not connected with the SmartThings app. If this is the case, it is
recommended to make connection again before using the refrigerator.
10 Sabbath Mode
The Sabbath mode stays active for 85 hours once it is activated. After that, it will be
deactivated automatically.
• To activate or deactivate the Sabbath mode, simultaneously press and hold the
following buttons for 5 seconds.
- [Type A]: Water/Ice and Door Alarm
- [Type B, C]: Door Alarm and Lock
• When the refrigerator is in Sabbath mode, the buttons, the display, and the internal
lights do not function. The refrigerator and freezer, however, continue to cool.
11 AI Energy Mode (applicable models only)
• The icon appears when the AI Energy Mode is operating. You may turn on or off the
AI Energy Mode in the SmartThings app. (applicable models only)
Operations
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Operations
Operations
12 Cooling Off
Cooling Off mode (also called Shop mode) is designed for use by retailers when they are
displaying refrigerators on a retail oor.
• In Cooling Off mode, the refrigerator’s fan motor and lights operate normally, but the
compressors do not run so neither the refrigerator nor the freezer becomes cold.
• When the Cooling Off mode is on, the refrigerator chime sounds and the refrigerator
shows “0” on the fridge temperature display and “FF” on the freezer temperature
display.
• To enter or exit the Cooling Off mode, follow the below instructions.
- [Type A]: Simultaneously press and hold Fridge and the dotted line (A) on the main
panel for 6 seconds. Then, when the display blinks, press Door Alarm.
- [Type B]: Simultaneously press and hold Fridge and the dotted line (A) on the main
panel for 6 seconds. Then, when the display blinks, press Lock.
- [Type C]: Simultaneously press and hold Fridge and the AutoFill Pitcher on the main
panel for 6 seconds. Then, when the display blinks, press Lock.
Type A, B Type C
A
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SmartThings
Installation
Visit the Google Play Store, Galaxy Store, or Apple App Store and search for “SmartThings”.
Download and install the SmartThings app provided by Samsung Electronics to your smart
device.
NOTE
• The supporting software version of the SmartThings app is subject to change according
to the OS supporting policy the manufacturer provides. In addition, as for the
SmartThings app or the functions that the app supports, the new application update
policy on the existing OS version can be suspended due to usability or security reasons.
• The SmartThings app is subject to change without notice to improve usability or
performance. As the mobile phone OS version is updated every year, the SmartThings is
also updated continually according to the latest OS. If you have enquiries regarding the
items mentioned above, please contact us on [email protected]
• Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or
non-standard Wi-Fi authentication protocols are not supported.
• In addition, further updates on the app or the function in the app may stop due to
usability and security reasons, even if updates are currently supported on your OS.
• Wireless networks may be affected by the surrounding wireless communication
environment.
• If your Internet service provider has registered the MAC address of your PC or modem
for identication, your Samsung Smart Refrigerator may fail to connect to the Internet.
If this happens, contact your Internet service provider for technical assistance.
• The rewall settings of your network system may prevent your Samsung Smart
Refrigerator from accessing the Internet. Contact your Internet service provider for
technical assistance. If this symptom continues, contact a local Samsung service center
or retailer.
• To congure the wireless access point (AP) settings, see the user manual of the AP
(router).
• Samsung Smart Refrigerators support both IEEE 802.11 b/g/n (2.4 GHz) and
802.11 a/n/ac (5 GHz) protocols. (IEEE 802.11 n and 802.11 ac are recommended.)
• Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart
Refrigerators.
Operations
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Operations
Operations
Samsung account
You are required to register your Samsung account to use the app. If you don’t have a
Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
Getting started
Turn on the device you want to connect, open the SmartThings app on your phone, and
then follow the instructions below.
If a pop-up appears saying that a new device has been found, tap ADD NOW.
If a pop-up doesn't appear, tap the + button, and then select the device you want to
connect from the list of available devices.
If your device isn't in the list of available devices, tap Supported Devices, select the device
type (Refrigerator), and then select the specic device model.
Follow the instructions in the app to set up your device. Once setup is complete, your
refrigerator will appear as a "card" on your Devices screen.
Refrigerator app
Integrated control
You can monitor and control your refrigerator at home and on the go.
• Tap the refrigerator icon on the SmartThings Dashboard or tap the Devices icon at the
bottom of the Dashboard, and then tap the refrigerator "card" to open the Refrigerator
page.
• Check the operation status or notications related to your refrigerator, and then change
options or settings if necessary.
NOTE
Some options or settings on the refrigerator may not be available for remote control.
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Refrigerator settings
Category Item Description
Displays the desired temperature setting of the
fridge.
Displays the current temperature of the freezer.
You can turn the ice making function on or off,
and check the current settings of the function.
You can turn Power Cool on or off, and check the
current settings.
You can turn Power Freeze on or off, and check
the current settings.
You can set the desired temperature of the
freezer.
Monitoring
Functions
Fridge temperature
Freezer
temperature
Ice making
Power Cool
Power Freeze
Fridge temperature You can set the desired temperature of the fridge.
Freezer
temperature
You can turn the AutoFill Pitcher function on
AutoFill Pitcher *
or off, and check the current settings of the
function.
You can activate and deactivate the Sabbath
mode.
This alarm is triggered when the fridge or the
freezer has abnormally high temperatures.
This alarm is triggered if the fridge door or the
freezer drawer is open for a specic time.
If the AutoFill Pitcher function senses an
overow, it triggers this alarm to let you know
the status of the overow.
This alarm reminds you that the water lter must
be replaced.
Alarms
Sabbath Mode *
Abnormally high
temperature
Door opening
AutoFill Pitcher
overowing *
Water lter
replacement *
You can turn on or off the AI Energy Mode under the Energy menu in
the SmartThings app.
You can check the status of the AI Energy Mode on the SmartThings
AI Energy
Mode *
app.
On some models, the icon appears on the main panel to indicate that
AI Energy Mode is operating. (applicable models only)
Turning on the AI Energy Mode decreases energy consumption, but it
may also reduce the cooling performance.
Operations
* applicable models only
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Operations
Operations
SMART GRID Function (Demand Response) (applicable models only)
When the refrigerator operates in SMART GRID (Demand Response) mode, the Energy
Management Refrigerator function can control energy usage or delay the operation of
some functions to save money when energy prices or demand are the highest.
NOTE
• You can deactivate the SMART GRID (Demand Response) function at any time using the
Peak Demand Off function.
• To use the SMART GRID (Demand Response) function, you need a separate contract with
your electric utility company.
In addition, to use the Smart Grid (Demand Response) function, you must register for the
service with your electric company. The company must have an EMS (Energy Management
System) that supports SEP (Smart Energy prole).
Using the SMART GRID (Demand Response) Function
This feature monitors energy prices and demand information from your utility company
and sends notications to the refrigerator to run high energy consuming tasks during offpeak times when electricity costs and demand are lower.
If the refrigerator receives a control signal from the utility company, the refrigerator will
display the DAL (L3) ~ TALR (L4) levels on the refrigerator display and control the power
consumption according to the level.
[Exception condition] The DAL and TALR control signals from a utility company work as
long as product performance is maintained.
If the refrigerator receives the SMART GRID (Demand Response) signal (DAL or TALR), the
refrigerator will operate in Delay Appliance Load (Display:L3) or Temporary Appliance Load
Reduction (Display:L4) mode.
• Delay Appliance Load (L3): The refrigerator responds to a DAL signal by providing a
moderate load reduction for the duration of the delay period. This function controls
functions that consume a lot of energy such as adjusting the Cooling system, running
the defrost cycle, and making ice.
- When the refrigerator operates in DAL (L3) mode, “L3” is displayed on the
refrigerator display.
- DAL mode is automatically deactivated after it lasts for the amount of time stipulated
by the DAL signal (max. 4.5 hours) or when the Peak Demand Off key is pressed.
• Temporary Appliance Load Reduction (L4): The refrigerator responds to a TALR signal
by aggressively reducing the load for a short time period. This function reduces energy
consumption by stopping the compressor and controlling the functions that consume a
lot of energy such as the defrost cycle and making ice.
- When the refrigerator operates in TALR (L4) mode, “L4” is displayed on the
refrigerator display.
- TALR (L4) mode is automatically deactivated after it lasts for the received duration
(max. 15 minutes), or when the Peak Demand Off key is pressed. The mode is
immediately deactivated and the refrigerator returns to the normal state when the
door is opened or closed, or the dispenser is used.
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Peak Demand Off (Override mode)
When you want the refrigerator to ignore the SMART GRID (Demand Response) signal from
the utility company, you can activate Peak Demand Off (Override mode).
When you activate Peak Demand Off (Override mode), the refrigerator ignores the SMART
GRID (Demand Response) signal and is not controlled by the utility company.
Activating and deactivating Peak Demand Off (Override mode)
Type A model
1. To activate/deactivate Peak Demand Off (Override mode), press the Freezer button for
3 seconds.
2. When the Peak Demand Off function is deactivated, press the Freezer button for 3
seconds to activate Peak Demand Off function.
- The corresponding indicator ( ) turns on.
- If the refrigerator receives a SMART GRID (Demand Response) signal from the utility
company, ‘Or’ is displayed in the fridge display.
3. When the Peak Demand Off function is activated, if you press Freezer button for
3 seconds the Peak Demand Off function will be deactivated.
- The corresponding indicator ( ) turns off.
Type B, C model
1. To activate/deactivate Peak Demand Off (Override mode), press the Door Alarm button
for 3 seconds.
2. When the Peak Demand Off function is deactivated, press the Door Alarm button for
3 seconds to activate Peak Demand Off function.
- The corresponding indicator ( ) turns on.
- If the refrigerator receives a SMART GRID (Demand Response) signal from the utility
company, ‘Or’ is displayed in the fridge display.
3. When the Peak Demand Off function is activated, if you press Door Alarm button for
3 seconds the Peak Demand Off function will be deactivated.
- The corresponding indicator ( ) turns off.
Operations
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Operations
Operations
Using the Energy Management Function
The Energy Management function enables you to control and monitor your Energy
Management refrigerator using the SmartThings app for your convenience.
NOTE
• To use the Energy Management refrigerator functions, you have to install the
corresponding app rst.
1. Operational Status
- You can check the DR and Peak Demand Off (Override mode) status.
2. Energy Consumption Reporting
- Shows the accumulated power consumption. Power consumption data is updated
every 10 minutes.
NOTE
The energy consumption report may differ from the power consumption specications of
the product depending on the operating environment and the stored food.
3. Delay Defrost Capability
- The Delay Defrost Capability function saves energy by delaying the defrost
operation to a time specied by the user. You can congure the time. and this
function will save energy during the specied period in a 24 hour cycle. If the time
is not set, the function works with the default time settings. The default time settings
are below:
- 6 am to 10 am: 1st. November ~ 30th. April
- 3 pm to 7 pm: 1st. May ~ 31th. October
To change the time setting for the Delay Defrost Capability
You can change the time setting for the Delay Defrost Capability on the app.
Provision for Open Access to the Connected Product Requirements
1. SGIP Open Standards (Smart Energy Prole 2.0 - http://www.csep.org/)
- Energy Consumption Reporting
- Demand Response
2. Samsung OPEN API
- Operational Status, User Settings & Messages
- ICE Maker Status: GET /icemaker/status/vs/0
- Door Open Alarm: GET /doors/vs/0
- DR Status: GET /drlc/vs/0
- Delay Defrost Capability
- Set Schedule of the Defrost Delay: POST /defrost/reservation/vs/0?op=add
- Get Schedule of the Defrost Delay : GET /defrost/reservation/vs/0
- Delete Schedule of the Defrost Delay: POST /defrost/reservation/vs/0?op=remove
- Defrost Delay On/OFF: POST /defrost/delay/vs/0
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Dispenser panel (applicable models only)
01 02 03
01 Water / Lock 02 Curved Ice
03 Crushed Ice
01 Water / Lock (3 sec)
Water
Lock
(Dispenser panel /
Dispenser lever)
02 Curved Ice
Curved Ice
03 Crushed Ice
Crushed Ice
To dispense chilled water, press Water. The corresponding indicator
turns on.
To prevent the use of the dispenser panel buttons and the dispenser
lever, press and hold Water for more than 3 seconds.
If you press and hold the button again for more than 3 seconds, the
dispenser lock will be deactivated.
When dispenser lock is on, the indicator blinks if any button on the
dispenser panel is pressed or the dispenser lever is pressed.
NOTE
The Lock on the dispenser panel does not affect the controls on the
main panel. To lock the main panel, use the Control Lock function on
the main panel.
Press Curved Ice to dispense curved Ice. The corresponding
indicator turns on.
Press Crushed Ice to dispense crushed ice. The corresponding
indicator turns on.
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Operations
Operations
Special features
Water/Ice dispenser (applicable models only)
Using the dispenser, you can dispense water with or without ice.
The water dispenser offers 3 options: chilled water, curved Ice, and crushed ice. To dispense
chilled water, press Water on the dispenser panel. Put a water glass under the dispenser,
and then push the dispenser lever.
To dispense water with ice
1. With the Ice Maker enabled, press
Curved Ice or Crushed Ice to select the
ice type.
2. Put a water glass under the dispenser,
and then push the dispenser lever with
the glass. Ice will be dispensed from the
dispenser.
3. Press Water to select water.
4. Push the dispenser lever with the
glass. Water will be dispensed from the
dispenser.
NOTE
• The dispenser will stop dispensing if the dispenser lever is pushed for about 1 minute.
To dispense more water, release and push the lever again.
• Make sure the glass is in line with the dispenser to prevent the dispensed water from
spilling out.
• If you do not use the water dispenser for 2-3 days, the dispensed water may have an
abnormal smell or taste. This is not a system failure. Discard the rst 1-2 glasses of
water.
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Ice maker (applicable models only)
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can
enjoy ltered water with curved ice or crushed ice.
Ice making
After you have installed your refrigerator and plugged it in, follow these instructions to
ensure proper ice making and to keep the ice bucket full of ice:
1. Let the refrigerator operate for at least 24 hours to ensure optimal performance.
2. Dispense the rst 4 to 6 ice cubes into a glass.
3. Wait another 8 hours and dispense another 4 to 6 ice cubes.
4. Then, wait another 16 hours and dispense the rst glass-full of ice.
NOTE
• If you consume all the ice at once, you must wait 8 hours before dispensing the rst 4
to 6 cubes. This ensures that the ice bucket is lled with ice properly.
• Ice cubes generated rapidly may look white, which is normal.
Diagnosis
If ice does not dispense, rst check the ice
maker.
1. Press Test on the side of the ice maker.
You will hear a chime when you press
the button.
2. You will hear another chime if the ice
maker is operating properly.
CAUTION
• If the ice making chime rings repeatedly, contact your waterline installer or a local
Samsung service center.
• Do not press Test repeatedly after the ice tray is lled with ice or water. Water may
overow or ice may jam.
• Do not put food in the ice bucket. The frozen food may damage the ice maker, especially
when you open or close the door.
• When the refrigerator recovers power after a power failure, the ice bucket may contain
a mix of melted and jammed ice cubes, which can prevent the ice maker from working
properly. To prevent this, make sure to empty the ice bucket so the ice bucket can rell
with fresh, loose ice cubes.
• Do not put ngers or any objects into the dispenser outlet or the ice maker. This can
cause physical injury or property damage.
• When reinserting the ice maker tray, make sure that the tray is properly centered at the
entrance. Otherwise, the tray can get stuck.
Operations
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Operations
01
02
03
04
Operations
If You Turn the Ice Maker Off
If you press and hold Ice Maker for more than 3 seconds to turn the ice maker off, make
sure to remove all ice cubes from the ice bucket. Remaining ice cubes may clump together,
making it difcult to remove them.
To remove the ice bucket, see the Ice bucket (applicable models only) section on page 64.
NOTE
• Removal of the ice bucket does not affect the thermal and mechanical performance of
the refrigerator.
Water pitcher (AutoFill Pitcher) (applicable models only)
Cold, puried water is always ready in the AutoFill Pitcher. You can put tea or fruits in the
infuser to enjoy the various infused water you like.
01 Lid
02 Infuser holder
03 Infuser
04 Body
To ll the Water pitcher
1. Grasp a handle groove of the lid, and
then pull up to open the lid.
2. Put tea leaves or fruit to your taste into
the infuser.
NOTE
If you want to keep the infused water in
its initial concentration, turn the AutoFill
Pitcher function off.
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3. Enable the AutoFill Pitcher function on
the control panel. Open the Beverage
Center door, and then mount the water
pitcher onto the holder. Insert the water
pitcher as shown in the gure.
CAUTION
Make sure the water pitcher ts in the
water pitcher holder.
4. Close the door. The water pitcher will
start to ll with chilled water a short
time later.
CAUTION
• We recommend consuming fruit infused water within 24 hours. After that, the infused
water can spoil over time.
• You must clean the water pitcher after you have consumed the infused water. Also clean
the water pitcher if you haven't used it for a long time.
• To prevent the water pitcher from
tipping over or leaking, make sure the
water pitcher ts in the water pitcher
holder.
Operations
• To prevent the water pitcher from
spilling over or leaking, make sure the
infuser holder is properly inserted.
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Operations
Operations
NOTE
• If the front side (specically marked
area) of the water pitcher has too much
moisture, the water pitcher may not
fully ll. Remove the moisture, and then
try again.
• AutoFill Pitcher function will stop
supplying water to the water pitcher if
the water pitcher does not ll after a
certain amount of time. If this happens,
check if the water line is properly
connected. Remove and reinsert the
water pitcher, and then try again.
NOTE
• Wipe around the water pitcher holder if
the water pitcher overows or leaks.
• Water drops off if the rubber cap is
opened.
• The AutoFill Pitcher indicator (Autoll
Pitcher On/Off) blink simultaniously if
there is a leak. In case of a leak, open
the rubber cap so that the leaked water
drains. When draining is complete,
the indicators stop blinking and turn
solid. Then close the rubber cap again.
However, if the indicator continues to
blink, there might be a system failure.
Contact your local Samsung service
center.
NOTE
• You must clean the water pitcher after you have consumed the infused water. You must
also clean the water pitcher if you have not used it for a long time or left the pitcher
full for more than three days.
• If the infuser is not properly cleaned, the scent of the tea or fruits you previously used
in the infuser may remain. If you are not going to use the infuser, separate it from the
pitcher and store it safely.
• If you have not used the water lter for a long time, dump out the rst two pitchers of
water. Then, clean the water pitcher thoroughly and use it.
• The Autoll Pitcher Off indicator blinks if you open the door and remove or insert the
pitcher with the AutoFill Pitcher function disabled. To stop the blinking, close the door
or turn the AutoFill Pitcher function on.
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Water dispenser (applicable models only)
To dispense chilled water, open the
Beverage Center and press the dispenser
lever.
NOTE
• The dispenser will stop dispensing if you keep pushing the dispenser lever for about
1 minute. To dispense more water, release and push the lever again.
• Make sure the glass is in line with the dispenser to prevent the dispensed water from
spilling out.
• If you do not use the water dispenser for 2-3 days, the dispensed water may have an
abnormal smell or taste. This is not a system failure. Discard the rst 1-2 glasses of
water.
Water clouding
Water supplied to the refrigerator ows through a core alkaline lter. During this ltering
process, the water pressure of the water increases and the water becomes saturated with
oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when
dispensed. This is normal and the water will look clear after a few seconds.
Operations
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Operations
Ice maker
The refrigerator has a built-in ice maker that automatically dispenses ice.
• The overall design and/or accessories may differ with the model.
• This product has two types of ice
makers.
WARNING
Choking hazard: Ice may cause choking in
small children.
Operations
Ice making
After your refrigerator has been installed and its power cords are plugged in, follow these
instructions to ensure proper ice making and to keep the ice bucket full of ice.
For rst-time use
• Let the ice maker make ice for 1-2 days.
• Discard the rst 1-2 buckets of ice to remove impurities in the water supply system.
Diagnosis
• The overall design and/or accessories
may differ from the model.
• If ice does not dispense, rst check the
status of ice maker using the Test button
on the bottom of the ice maker.
• Press the Test button on the bottom of
the ice maker. You will hear a chime
(ding-dong) when you press the button.
You will hear another chime if the ice
maker is operating properly.
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• Ice accumulating on one side of the tray
is normal. Arrange the ice evenly in the
tray to store more ice.
• Take caution when removing the ice
bucket, the ice cubes may pour down
from the tilt.
CAUTION
• Leaving the water line disconnected may cause the water valve to produce a buzzing
sound over time. If this is the case, make sure to turn the ice making function (Cubed Ice
/ Ice Bites ) off.
• If the ice making chime rings repeatedly, contact the waterline installer or a local
Samsung service center.
• Do not put food in the ice bucket. The frozen food may damage the ice maker, especially
when you open or close the door.
• When the refrigerator recovers power after a power failure, the ice bucket may
contain a mix of melted and jammed ice cubes, which can prevent the ice maker from
working properly. To prevent this, make sure to empty the ice bucket before using the
refrigerator.
• Do not put ngers or any objects into the ice maker. This can cause physical injury or
property damage.
• Due to sublimation, ice stored in the freezer for a long time gets smaller and then forms
large ice chunks. Therefore, if it will be a long time before you use ice, turn the ice
maker off as follows.
• Use the new hose-sets supplied with the appliance only. Do not re-use an old hose set.
Operations
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Maintenance
A
Handling and care
Ice bucket (applicable models only)
If you do not dispense ice for an extended period, ice may form clumps inside the bucket.
If this happens, remove and empty the ice bucket.
1. To remove the ice bucket, gently lift it
up, then pull it out slowly while holding
the bottom of the bucket with one hand
and the side with the other hand.
2. Empty the bucket.
3. When done, put the bucket back into
position. If the bucket does not t in,
turn the helix screw 90 degrees, and
then try again.
If the ice bucket is not rmly inserted,
turn the Helix (A) 90 degrees, and then try
Maintenance
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again.
4. After putting the bucket back into
position, gently pull it down and make
sure it is rmly sitting on the slot.
Page 65
CAUTION
• Do not apply excessive force to the bucket cover. The cover may break.
• Do not forcefully close the door. Water may spill over the ice maker.
• To prevent injury, make sure to clean up any ice or water that has fallen on the oor.
• To prevent accidents or injury, do not let children play with the water dispenser or the
ice maker.
• Do not put your hand or an object into the ice chute. This may cause physical injury or
product damage.
• Use only the provided ice bucket. Third-party ice buckets may cause a system failure.
NOTE
• The water pressure required for ice making is between 30 to 120 psi (206 to 827 kPa).
• Noise from the ice maker as it produces ice during the ice making process is normal.
• While the door is open, neither the ice maker nor the water dispenser operates.
AutoFill Pitcher (applicable models only)
1. Grasp a handle groove of the lid, and
then pull up to remove.
Maintenance
2. Grasp both sides of the infuser holder,
and then lift to remove.
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Maintenance
3. While slightly twisting the infuser, pull
it out of the sealed mouth.
4. Clean the infuser with neutral agents
and running water. Rinse and dry well.
5. Reassemble the AutoFill Pitcher in the
reverse order of disassembly.
CAUTION
The water pitcher and lid are not
microwave and dishwasher safe. They
can melt or deform if exposed to heat
(including hot water). Please hand wash in
cool or warm water as needed.
Shelves
CAUTION
Glass containers may scratch the surface of glass shelves.
Removing the fridge shelf
1. Fully open the fridge door.
2. Hold the front of the shelf and gently
lift it and pull it forward.
Maintenance
3. Tilt the shelf to its side.
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Inserting the fridge shelf
Quick Space shelf *
4. Pull out the shelf to remove.
Before you insert the shelf, check the shape
of the back of the shelf. Then, insert the
shelf in the reverse order of removal.
CAUTION
• The shelf must be inserted correctly.
Do not insert it upside down or back to
front.
• Shelves are heavy, therefore be careful
when you handle them.
• To remove a shelf, fully open the
corresponding door. Hold the front of
the shelf, and then gently lift up and pull
out.
NOTE
Do not lift up the shelf fully when
removing or reinserting the shelf. The rear
wall of the fridge room can be dented.
Maintenance
• To reinsert, hold the shelf at an angle
so the front is higher than the back, and
then insert the top hook into the top
shelf notch. Then, lower the shelf and
insert the bottom shelf hook into the
bottom shelf notch.
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Maintenance
Vegetable shelf
Hold the left front of the right shelf with
your right hand and lift the left shelf with
your right thumb to disassemble it.
CAUTION
• The tempered glass shelves are heavy.
Use caution when removing them.
• The shelf must be inserted correctly. Do
not insert upside down.
• Glass containers may scratch the surface
of glass shelves.
1. Fully open the fridge door.
2. Lift up the front of the shelf and pull it
to release the shelf from the holder at
the rear wall.
3. Pull out to remove.
Maintenance
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Door bins
• To remove the door bin, hold the front
sides of the bin, and then gently lift up
to remove.
• To reinsert, insert the door bin slightly
above its nal location making sure that
the back of the bin is against the door.
Hold the rear of the door bin with both
hands, and then press down so that it
ts snugly.
CAUTION
• Do not remove a bin that is lled with
food. Empty the bin beforehand.
• Use caution when opening the door if
the bottom bin contains larger bottles,
which may fall over.
• Do not allow children to play with the
bins. Sharp corners of the bin may cause
injury.
Maintenance
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Maintenance
Fridge drawers
Wide Pantry (applicable models only)
Gently lift up the front of the drawer and
slide out.
• We recommend that you remove the
door bins before removing the drawer.
This is to prevent damage to the door
bins.
• To reinsert, insert the drawer into the
frame rails and then slide inward.
• To remove, fully open the Wide Pantry.
Then, slightly lift the front side and pull
straight out.
• To reinsert, push the rails to the back of
the refrigerator. Then, place the Wide
Pantry onto the rails and slide it back
until it is in place.
Maintenance
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Freezer baskets
Upper basket
1. To remove, fully slide open the freezer
drawer. Lift up the rear of the upper
basket and tilt it downward so that the
front of the upper basket tilts upward.
2. Then, lift up the front and pull to
remove.
NOTE
To reinsert, align the front wheels of the
upper basket with the end of the lower
basket. Slide the upper basket to the front.
Maintenance
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Maintenance
Lower basket
1. To remove, fully slide open the freezer
drawer. Lift up the rear of the lower
basket and tilt it downward so that the
front of the lower basket tilts upward.
2. Then, lift up the front and pull to
remove.
NOTE
To reinsert, put the basket onto the rail
assembly rear side rst.
CAUTION
• Do not twist the basket when removing or reinserting the basket. The basket can be
scratched.
Maintenance
• To prevent physical injury, property damage, or suffocation, keep children away from
freezer baskets that have been removed.
• Put the wheels of the upper basket on the end of the rails of the lower basket. Then,
slide the upper basket all the way to the front. Otherwise, the drawer will not open or
close properly, which will cause frost to build up.
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Cleaning
A
A
Interior and exterior
WARNING
• Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator.
They may damage the surface of the refrigerator and cause a re.
• Do not spray water onto the refrigerator. This may cause electric shock.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the
power plug terminals and contact points.
1. Unplug the power cord.
2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior
and exterior.
3. When done, use a dry cloth or paper towel to dry well.
4. Plug in the power cord.
Ice / Water dispenser (applicable models only)
CAUTION
When crushed ice is selected, some residual ice chips may collect in the ice chute. To
prevent this, remove the residual ice from the chute using a soft, clean cloth.
Dispenser nozzle (applicable models only)
1. Hold the end of the dispenser nozzle (A).
2. While turning the dispenser nozzle (A)
left, pull it down to remove it from the
dispenser.
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Page 74
Maintenance
3. Clean the dispenser nozzle thoroughly,
and then assemble it back.
CAUTION
• Fully insert the dispenser nozzle, so it is
back to its original position.
• Do not use a sponge with rough textures
for cleaning the dispenser nozzle.
Rubber seals
If the rubber seals of a door become dirty, the door may not close properly and reducing
refrigerator performance and efciency. Use a mild detergent and damp cloth to clean the
rubber seals. Then, dry well with a cloth.
Rear panel
To keep cords and exposed parts of the
rear panel free of dirt, vacuum the panel
once or twice a year.
Maintenance
CAUTION
Do not remove the rear panel cover. An electric shock may occur.
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Replacement
Water lter (applicable models only)
WARNING
• Do not use third-party water lters. Use only Samsung-provided or -approved lters.
• Unapproved lters may leak and damage the refrigerator, causing electric shock.
Samsung is not responsible for any damage that may occur from use of third-party
water lters.
The Filter Reset indicator ( ) turns red to let you know it is time to replace the water
lter. Before replacing the lter, make sure the water supply line is shut off.
1. Shut off the water supply line.
2. Turn the knob of the lter cartridge
90 degrees counterclockwise (1/4 turn).
The lter cartridge unlocks.
3. Pull out to remove the cartridge.
- If the water lter is severely
contaminated, the cartridge may not
be easy to remove. If that is the case,
use force to remove the cartridge.
- To prevent water leaks from the lter
opening, pull the cartridge straight
out while removing it.
4. Insert a new lter cartridge. Use only
Samsung-provided or approved lters.
Maintenance
5. Turn the cartridge knob clockwise to
lock into place.
6. Press and hold Ice Maker on the main
panel for 3 seconds to reset the life
cycle detector. The Filter Reset indicator
( ) turns off.
7. When you are done replacing the lter,
open the water valve and run water
through the dispenser for about 7
minutes. This is to remove impurities
and air from the water line.
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Maintenance
NOTE
• A newly installed lter may cause the water dispenser to spurt water briey. This is
because air has entered the waterline.
• The replacement process may cause the water dispenser to drip for a short period of
time. If it drips, simply wipe up any water on the oor with a dry towel.
Reverse osmosis water ltration system
The water pressure of the water supply system to a reverse osmosis water ltration
system must be between 30 to 120 psi (206 to 827 kPa).
The water pressure of the reverse osmosis water ltration system to the refrigerator’s
cold water line must be at least 40 psi (276 kPa). If the water pressure is below these
specications:
• Check if the sediment lter in the reverse osmosis system is blocked. Replace the lter
if necessary.
• Rell the water tank in the reverse osmosis system with water.
• If your refrigerator has a water lter, it may further reduce the water pressure when
used in conjunction with a reverse osmosis system. Remove the water lter.
For more information or servicing, contact a licensed plumbing professional.
Ordering a new lter
To purchase a new water lter, contact a local Samsung service center or visit www.
samsungparts.com on the web.
LED Lamps
To replace the lamps of the refrigerator, contact a local Samsung service center.
WARNING
Maintenance
• The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can
cause electric shock.
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Troubleshooting
Before calling for service, review the symptoms and recommended solutions below. If
none of the suggested solutions resolve your problem, please visit our website at www.
samsung.com or call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that
you will be charged for any service visits in which no defects were found.
General
Temperature
Symptom Possible causes Solution
Fridge/freezer
does not operate.
Fridge/freezer
temperature is
warm.
Fridge/freezer is
over-cooling.
• Power cord is not plugged in
properly.
• Temperature control is not
set correctly.
• Refrigerator is located near a
heat source or direct sunlight.
• Not enough clearance
between refrigerator and
nearby walls or cabinets.
• Energy Saver mode is
activated.
• The refrigerator is
overloaded. Food is blocking
the refrigerator vents.
• Temperature control is not
set correctly.
• Properly plug in the power
cord.
• Set the temperature lower.
• Keep the refrigerator away
from direct sunlight or a heat
source.
• Make sure there is a gap
of at least 2 inches (5 cm)
between the refrigerator
back and sides and any
nearby walls or cabinets.
• Deactivate Energy Saver
mode.
• Do not overload the
refrigerator. Do not allow
food to block vents.
• Set the temperature higher
on the main panel.
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Troubleshooting
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Troubleshooting
Symptom Possible causes Solution
• To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may not
Interior wall is hot.
• Refrigerator has heat-proof
piping in the interior wall.
Odors
Symptom Possible causes Solution
Refrigerator has
odors.
• Spoiled food.
• Food with strong odors.
work effectively. This is not a
system failure.
• Clean the refrigerator and
remove any spoiled food.
• Make sure strong smelling
food is wrapped airtight.
Frost
Symptom Possible causes Solution
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Frost around the
vents.
Frost on interior
walls.
English78
• Food is blocking the vents.
• Door is not closed properly.
• Make sure no food blocks the
refrigerator vents.
• Make sure food does not
block the door. Clean the
door gasket.
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Condensation
Symptom Possible causes Solution
• Remove the moisture and
do not leave a door open for
extended periods of time.
• Make sure food is wrapped
airtight.
Condensation
forms on the
interior walls.
• If door is left open, moisture
enters the refrigerator.
• Food with high moisture
content.
Water/ice (dispenser models only)
Symptom Possible causes Solution
Water ow is
weaker than
normal.
Ice maker makes a
buzzing sound.
Ice maker does not
make ice.
• Water pressure is too low.
• The ice maker function is
activated, but the water
supply to the refrigerator has
not been connected.
• Ice maker has just been
installed.
• Freezer temperature is too
high.
• Dispenser panel Lock is
activated.
• Ice maker is off. • Turn on the ice maker.
• Make sure the water pressure
is between 30 to 120 psi
(206 to 827 kPa).
• Press Ice Maker on the
main panel to turn off the
ice maker or connect the
water supply line to the
refrigerator.
• You must wait for 1 to 2 days
for the refrigerator to make
ice.
• Set the freezer temperature
below 0 °F (-18 °C) or -4 °F
(-20 °C) in warm ambient air.
• Deactivate dispenser panel
Lock.
Troubleshooting
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Troubleshooting
Symptom Possible causes Solution
• Ice may jam if the ice
dispenser is not used for a
long time (approx. 3 weeks).
• Ice bucket is not properly
inserted.
Ice does not
dispense.
• Water line is not connected
properly or water supply is
not on.
• Water line is not connected
properly or water supply is
not on.
• If you won't be using the
refrigerator for a long time,
empty the ice bucket and
turn off the ice maker.
• Make sure the ice bucket is
properly inserted.
• Check the water installation
conditions.
• Check the water installation
conditions.
Water does not
dispense.
Troubleshooting
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• Dispenser panel Lock is
activated.
• A third-party water lter was
installed.
• Water lter indicator turns
on or blinks.
• Deactivate dispenser panel
Lock.
• Use only Samsung-provided
or approved lters.
• Unapproved lters may leak
and damage the refrigerator.
• Replace the water lter. After
replacing, reset the lter
indicator sensor.
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Do you hear abnormal sounds from the refrigerator?
Clicking!
or Chirping!
Buzzing!
SSSRRR!
Whir!
Before calling for service, review the information below. If you still have questions about
sounds your refrigerator is making, please call Samsung Customer Care at 1-800-SAMSUNG
(726-7864). Note that you will be charged for any service visits related to normal
operating sounds in which no defects were found.
These sounds are normal.
• When starting or ending an operation, the refrigerator may make sounds similar to a
car engine ignition. As the operation stabilizes, the sounds will decrease.
• While the fan is operating, these sounds may occur. When the refrigerator reaches the
set temperature, the fan sound will stop.
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Troubleshooting
Page 82
Troubleshooting
HiSS!
Bubbling!
Cracking!
• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing
bubbling sounds.
• As the refrigerator temperature increases or decreases, plastic parts contract and
expand, creating knocking noises. These noises occur during the defrosting cycle or
when electronic parts are working.
Troubleshooting
• For ice maker models: When the water valve opens to ll the ice maker, you may hear a
buzzing sound.
• Due to pressure equalizing when you open and close the refrigerator door, you may
hear a whooshing sound.
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SmartThings
Symptom Action
Could not nd
“SmartThings” in the
app market.
The SmartThings app
fails to operate.
The SmartThings
app is installed but is
not connected to my
refrigerator.
Could not log into the
app.
An error message
appears when I
try to register my
refrigerator.
The SmartThings app is
successfully connected
to my refrigerator but
does not run.
The Wi-Fi icon is
blinking. ( )
• The supporting software version of the SmartThings app is
subject to change according to the OS supporting policy the
manufacturer provides. In addition, as for the SmartThings
app or the functions that the app supports, the new
application update policy on the existing OS version can be
suspended due to usability or security reasons.
• The SmartThings app is available for applicable models
only.
• The old Samsung Smart Refrigerator app cannot connect
with Samsung Smart Home models.
• You must log into your Samsung account to use the app.
• Make sure that your router is operating normally.
• If the Wi-Fi icon on the refrigerator’s display is off, this
indicates that no network connection has been established
yet. In this case, use the SmartThings app to connect and
register your refrigerator to the access point (AP) of your
house.
• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s
onscreen instructions to create one.
• Easy Connection may fail due to the distance from your
access point (AP) or electrical interference from the
surrounding environment. Wait a moment and try again.
• Exit and restart the SmartThings app, or disconnect and
reconnect the router.
• Power off the refrigerator, and then power it on again after
1 minute.
• Connect your refrigerator with the SmartThings app before
use. When the connection is made successfully, the indicator
stops blinking.
- If you fail to make connection or don’t want to use the
app, press and hold the Lock button for 10 seconds.
The indicator stops blinking with "O FF" shown on the
temperature display.
Troubleshooting
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Troubleshooting
Troubleshooting
Smart Grid (applicable models only)
Symptom Action
To use the Smart Grid (Demand Response) and Energy
Management functions on your refrigerator, you need the
following:
Devices
• A wireless access point (router)
• A Samsung Energy Management-supported refrigerator
What Do I Need
to use the Energy
Management and
Smart Grid functions?
Why isn’t the Energy
Management function
working normally?
Why isn’t the Delay
Defrost Capability
working normally?
• A smartphone
Registration
• Connect your refrigerator to your home Wi-Fi network.
• Register for the EMS service with your electric company.
Your electric company must have an EMS (Energy
Management System) supporting SEP (Smart Energy
prole).
App
• Download the SmartThings app from the Google Play Store,
Apple App Store, or Samsung Galaxy Apps.
• Install and run the SmartThings app on your smartphone.
• Make sure that your home router is operating normally
with proper Internet service and connection.
• Make sure that the refrigerator is connected to the AP
(router).
Checkpoints
• Connect your smartphone to the router (AP, Access Point),
and then check if you can browse the Internet on the
smartphone.
• Make sure that your home router is operating normally
with proper Internet service and connection.
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LIMITED WARRANTY (U.S.A.)
SAMSUNG REFRIGERATOR
LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF
PURCHASE
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics
America, Inc. (SAMSUNG) and delivered new, in the original carton to the original consumer
purchaser, is warranted by SAMSUNG against manufacturing defects in materials or
workmanship for the limited warranty period of:
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor,
Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
This limited warranty is valid only on products purchased and used in the United States
that have been installed, operated, and maintained according to the instructions attached
to or furnished with the product. To receive warranty service, the purchaser must contact
SAMSUNG at the address or phone number provided below for problem determination and
service procedures. Warranty service can only be performed by a SAMSUNG authorized
service center. The original dated bill of sale must be presented upon request as proof
of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty
service.
SAMSUNG will provide in-home service within the contiguous United States during the
warranty period at no charge, subject to availability of SAMSUNG authorized servicers
within the customer’s geographic area. If in-home service is not available, SAMSUNG may
elect, at its option, to provide transportation of the product to and from an authorized
service center. If the product is located in an area where service by a SAMSUNG authorized
servicer is not available, you may be responsible for a trip charge or required to bring the
product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service
agent.
During the applicable warranty period, a product will be repaired, replaced, or the purchase
price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned
parts in repairing a product, or replace the product with a new or reconditioned product.
Replacement parts and products are warranted for the remaining portion of the original
product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products
are the property of SAMSUNG and you must return them to SAMSUNG.
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LIMITED WARRANTY (U.S.A.)
This limited warranty covers manufacturing defects in materials or workmanship
encountered in normal household, noncommercial use of this product and shall not
cover the following: damage that occurs in shipment, delivery, installation, and uses for
which this product was not intended; damage caused by unauthorized modication or
alteration of the product; product where the original factory serial numbers have been
removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage
including scratches, dents, chips, and other damage to the product’s nishes; damage
caused by abuse, misuse, pest infestations, accident, re, oods, or other acts of nature or
God; damage caused by use of equipment, utilities, services, parts, supplies, accessories,
applications, installations, repairs, external wiring or connectors not supplied or authorized
by SAMSUNG; damage caused by incorrect electrical line current, voltage, uctuations
and surges; damage caused by failure to operate and maintain the product according
to instructions; in-home instruction on how to use your product; and service to correct
installation not in accordance with electrical or plumbing codes or correction of household
electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). The cost of repair or
replacement under these excluded circumstances shall be the customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation
are not covered by this limited warranty. Please contact SAMSUNG at the number below
for assistance with any of these issues.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST
PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitations or exclusions may not apply to you. This warranty
gives you specic rights, and you may also have other rights, which vary from state to
state.
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LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT,
OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS
LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK,
HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR
PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of
incidental or consequential damages, so the above limitations or exclusions may not apply
to you. This warranty gives you specic rights, and you may also have other rights, which
vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product. No
warranty or guarantee given by any other person, rm, or corporation with respect to this
product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgeeld Park, NJ 07660
1-800-SAMSUNG (726-7864)
www.samsung.com/us/support
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Warranty Information (CANADA)
If your refrigerator needs service
Do not hesitate to call any Samsung Authorized Service Center nearby giving them your
name, address and telephone number if your product is not functioning properly.
Limited Warranty for Original Purchaser
This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred
to as SECA) against manufacturing defects in material or workmanship for the following
periods:
Labor: 1 year (in-home)
Parts: 1 year
Inverter Compressor: 10 years (Part only)
SECA further warrants that if this product fails to operate properly within the specied
warranty period and the failure is due to improper workmanship or defective material,
SECA will repair or replace the product at its option. In-home service is not available in all
areas. Contact us to nd out if in-home service is currently available in your area by using
the contact information at the back of this warranty.
All warranty repairs or part replacements must be performed by a SECA Authorized Service
Center. (To nd the nearest SECA Service Center, call 1-800-SAMSUNG (7267864) or visit
our web site at www.samsung.com/ca)
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Obligation to the Original Owner
The original dated sales receipt must be retained by the customer and is the only
acceptable proof of purchase. It must be presented to a SECA Authorized Service Center
at the time service is requested before warranty services are rendered. On all carry-in
models, transportation to and from the Authorized Service Center is the responsibility of
the customer.
Exclusions of the Warranty
This warranty does not cover damage due to accident, re, ood, and/or other Acts of God,
misuse, incorrect line voltage, improper installation, improper or unauthorized repairs,
commercial use, or damage that occurs during shipping. Customer adjustments which are
explained in this owners manual are not covered under the terms of this warranty. This
warranty will automatically be voided for any unit found with a missing or altered serial
number. This warranty is valid only on products purchased and used in Canada.
SAMSUNG CUSTOMER CARE CENTER
Samsung Electronics Canada Inc.
2050 Derry Road West
Mississauga, Ontario L5N 0B9
Canada
1-800-SAMSUNG (726-7864)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
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Regulatory Notice
FCC Notice
FCC CAUTION:
Any changes or modications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Contains Transmitter Module FCC ID: A3LCCAR210R
This device complies with Part 15 of FCC Rules. Operation is Subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received including interference that cause
undesired operation.
For products available in the US and Canadian markets, only channels 1~11 are available.
You cannot select other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment to an outlet that is on a different circuit than the receiver.
• Consult the dealer or an experienced radio/TV technician for help.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment.
This equipment should be installed and operated so there is at least 8 inches (20 cm)
between the radiator and your body. This device and it’s antennas must not be co-located
or operated in conjunction with any other antenna or transmitter except in accordance
with FCC multi-transmitter product procedures.
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IC Notice
Contains Transmitter Module IC: 649E-CCAR210R
The term “IC” before the radio certication number only signies that Industry Canada
technical specications were met. Operation is subject to the following two conditions : (1)
this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
For products available in the US and Canadian markets, only channels 1~11 are available.
You cannot select other channels.
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated so there is at
least 8 inches (20 cm) between the radiator and your body. This device and it’s antennas
must not be co-located or operated in conjunction with any other antenna or transmitter
except in accordance with FCC multi-transmitter product procedures.
SAVE THESE INSTRUCTIONS
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Open Source Announcement
The software included in this product contains open source software.
The following URL http://opensource.samsung.com/opensource/SMART_TP1_0/seq/0 leads
to open source license information as related to this product.
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Memo
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Memo
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Memo
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Scan the QR code* or visit
www.samsung.com/spsn
s
to view our helpful
How-to Videos and Live Show
* Requires reader to be installed on your
smartphone
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG Customer Care Center.
Country Contact Center Web Site
U.S.A
CANADA
1-800-SAMSUNG (726-7864)
1-844-SAM-PAYS (726-7297)
1-800-SAMSUNG(726-7864)
1-844-SAM-PAYS (726-7297)
www.samsung.com/us/support
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
DA68-04752Q-00
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Refrigerador
Manual del usuario
RF32CG******/RF27CG******
Electrodoméstico independiente
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Contenido
Contenido
Información sobre seguridad 4
Lo que debe saber sobre las instrucciones de seguridad 4
Símbolos y advertencias de seguridad importantes: 5
Advertencia sobre la State of California Proposition 65 5
Precauciones importantes de seguridad 6
Señales de advertencia importantes para el transporte y el emplazamiento 7
Advertencias muy importantes para la instalación 8
Precauciones para la instalación 10
Advertencias muy importantes para el uso 10
Precauciones de uso 13
Precauciones para la limpieza 14
Advertencias muy importantes para el desecho del producto 15
Instalación 16
Descripción breve del refrigerador 16
Instalación paso a paso 22
Funcionamiento 41
Panel principal 41
SmartThings 49
Función SMART GRID (respuesta a la demanda) (solo para los modelos correspondientes) 52
Panel del dispensador (solo para los modelos correspondientes) 55
Funciones especiales 56
Mantenimiento 64
Manipulación y cuidado 64
Limpieza 73
Reemplazo 75
Solución de problemas 77
General 77
¿Se oyen ruidos anómalos procedentes del refrigerador? 81
SmartThings 83
Smart Grid (solo para los modelos correspondientes) 84
GARANTÍA LIMITADA (EE.UU.) 85
REFRIGERADOR SAMSUNG 85
Aviso regulatorio 88
Aviso de la FCC 88
Aviso de la IC 89
Español2
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Open Source Announcement 90
Contenido
Español 3
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Información sobre seguridad
Información sobre seguridad
Antes de utilizar su nuevo refrigerador Samsung, lea detenidamente este manual a n de aprender a usar
las funciones que ofrece de manera segura y eciente.
Lo que debe saber sobre las instrucciones de seguridad
• Este electrodoméstico no debe ser utilizado por personas (incluidos niños) con capacidades mentales,
sensoriales o físicas reducidas, o por personas que carezcan de experiencia y de conocimientos, a
menos que se encuentren bajo supervisión o hayan recibido las instrucciones de uso por parte de un
responsable de su seguridad. Se deberá vigilar a los niños para asegurarse de que no jueguen con el
electrodoméstico.
• Debido a que las siguientes instrucciones corresponden a diversos modelos, es posible que las
características de su refrigerador dieran ligeramente de las que se describen en este manual.
• Si tiene alguna duda, comuníquese al 1-800-SAMSUNG o encuentre ayuda e información en línea en
www.samsung.com.
• Si el refrigerante sale por los tubos, este podría incendiarse o dañar los ojos. Si hay pérdida de
refrigerante del tubo, manténgalo alejado de las llamas, aparte cualquier material inamable del
producto y ventile la habitación inmediatamente.
- No seguir esta recomendación puede causar riesgos de incendio o explosión.
• El uso inapropiado de la conexión a tierra puede traer como consecuencia un riesgo de descarga
eléctrica. Si necesita usar un cable de extensión, use solo uno de 3 hilos con un enchufe que tenga
una tercera punta para el polo a tierra; la toma de corriente deberá tener 3 ranuras para adaptarse al
enchufe del electrodoméstico. La potencia indicada en el cable de extensión debe ser CA 115-120 V,
10 A o superior. Si se utiliza un adaptador de tierra, asegúrese de que el receptáculo esté conectado
correctamente a tierra.
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Untitled-6 4 2023-06-15 3:01:47
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