Samsung R500 User Manual

The Alltel Hue
TM
PORTABLE Dual-Mode
TELEPHONE
User Guide
Please read this manual before operating your
phone, and keep it for future reference.
r500_AF01.05_cb_061407_F2_rev_3
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Samsung Telecommunications America (STA), LLC
Headquarters: Customer Care Center: 1301 E. Lookout Drive 1000 Klein Street Richardson, TX 75082 Plano, TX 75074
Toll Free Tel: 1.888.987.HELP (4357)
Internet Address: http://www.samsungusa.com
©
2007 Samsung Telecommunications America,
LLC is a registered trademark
of Samsung Electronics America, Inc. and its related entities.
Licensed by Qualcomm Incorporated under one or more of the following patents: U.S. Patent No. 4, 901, 307; 5, 056, 109; 5, 099, 204; 5, 101, 501; 5, 103, 459; 5, 107, 225; 5, 109, 390.
GH68-15263A
RSA® is a registered Trademark RSA Security, Inc. The Alltel Hue
TM
is a Trademark Alltel Communications, Inc.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT “AS IS”, AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
r500_AF01.05_cb_061407_F2_rev_3

Table of Contents

Intellectual Property ..................................................................................................2
Samsung Telecommunications America (STA), LLC ...................................................2
Disclaimer of Warranties; Exclusion of Liability .........................................................3
Getting Started ............................................................................................8
Understanding this User Manual ...............................................................................8
Activating Your Phone ...............................................................................................9
Charging the Battery ...............................................................................................10
Setting Up Your Voice Mail ......................................................................................11
Memory Card (Optional) ..........................................................................................12
Understanding Your Phone .......................................................................14
Features of Your Phone ...........................................................................................14
Closed View of Your Phone .....................................................................................15
Front Open View of Your Phone ...............................................................................16
Command Keys ......................................................................................................17
Understanding the Display Screen ..........................................................................20
Your Phone’s Modes ...............................................................................................21
Call Functions ...........................................................................................24
Making a Call — Number Entry Dialing ...................................................................25
Making a Call — Speed Dialing ..............................................................................26
Making a Call — Quick Search Dialing ...................................................................27
Making a Call — Voice Dialing ................................................................................27
Answering a Call .....................................................................................................29
Ignoring a Call ........................................................................................................30
Adjusting the Call Volume .......................................................................................30
Calls Log ................................................................................................................30
Roaming .................................................................................................................36
Menu Navigation ........................................................................................38
Menu Navigation .....................................................................................................39
Menu Outline ..........................................................................................................40
Entering Text .............................................................................................47
Text Entry Modes ....................................................................................................48
Changing the Text Entry Mode ................................................................................48
Entering Text in Alpha (Abc) Mode ..........................................................................48
Entering Text in T9 Word Mode ...............................................................................49
Entering Upper and Lower Case Letters ..................................................................50
Entering Numbers ...................................................................................................50
Entering Symbols ....................................................................................................51
Understanding Your Contacts ...................................................................52
Your Contacts List ...................................................................................................53
Adding a New Contacts Entry ..................................................................................53
Finding a Contacts Entry .........................................................................................56
4
Editing an Existing Contact Entry .............................................................................59
Speed Dial Numbers ...............................................................................................63
Renaming a Contacts Group ....................................................................................63
Deleting a Contacts Entry ........................................................................................64
Sending a Contacts Entry ........................................................................................65
Memory Info ...........................................................................................................65
Messaging ................................................................................................ 66
Creating and Sending New Messages .....................................................................67
Message Send Options ...........................................................................................71
Receiving New Messages .......................................................................................72
Voicemail ................................................................................................................72
Message Folders .....................................................................................................73
Erasing Messages ...................................................................................................77
Message Settings ...................................................................................................78
General Message Settings .......................................................................................78
Axcess Shop .............................................................................................. 80
Finding Applications ................................................................................................81
Axcess Web .............................................................................................. 82
Axcess Web ............................................................................................................83
Launching Axcess Web ...........................................................................................83
Using Axcess Web ..................................................................................................84
Using Links .............................................................................................................84
How Axcess Web Keys Work ...................................................................................84
Celltop ...................................................................................................... 86
Celltop ....................................................................................................................87
Launching Celltop ...................................................................................................87
Camera-Camcorder ................................................................................. 88
Taking Pictures and Videos .....................................................................................89
Screen Layouts .......................................................................................................91
Saving Pictures and Videos .....................................................................................94
Camera Options ......................................................................................................94
Camcorder Options ...............................................................................................102
Zoom ....................................................................................................................107
Brightness ............................................................................................................107
The Photo Gallery ..................................................................................................107
Point, Click, and Send Pictures and Videos ............................................................108
Multimedia ............................................................................................. 110
Accessing Multimedia ...........................................................................................111
Music Player .........................................................................................................111
My Images ............................................................................................................114
My Videos .............................................................................................................116
My Ringtones ........................................................................................................116
My Sounds ............................................................................................................117
Shuffle ..................................................................................................................120
Table of Contents 5
Tools ........................................................................................................123
Tools Menu ...........................................................................................................124
Voice Service ........................................................................................................124
Bluetooth ..............................................................................................................130
Calendar ...............................................................................................................132
Memo Pad ............................................................................................................133
Alarm Clock ..........................................................................................................134
World Time ...........................................................................................................136
Calculator .............................................................................................................137
Stop Watch ...........................................................................................................137
Converter ..............................................................................................................138
Tip Calculator .......................................................................................................140
Changing Your Settings ...........................................................................141
Location ...............................................................................................................142
Display Settings ....................................................................................................142
Sound Settings .....................................................................................................146
Call Settings .........................................................................................................149
Phone Settings .....................................................................................................151
Memory Info .........................................................................................................158
Software Update ...................................................................................................163
Phone Info ................................................................................................164
Phone Number ......................................................................................................165
Icon Glossary ........................................................................................................165
Version .................................................................................................................165
Health and Safety Information ................................................................166
Health and Safety Information ...............................................................................166
Samsung Mobile Products and Recycling ..............................................................168
UL Certified Travel Adapter ...................................................................................168
Consumer Information on Wireless Phones ...........................................................168
Road Safety ..........................................................................................................175
Responsible Listening ...........................................................................................176
Operating Environment .........................................................................................178
Using Your Phone Near Other Electronic Devices ...................................................178
Potentially Explosive Environments .......................................................................180
Emergency Calls ...................................................................................................181
FCC Notice and Cautions .......................................................................................182
Other Important Safety Information .......................................................................182
Product Performance ............................................................................................183
Availability of Various Features/Ring Tones ...........................................................184
Battery Standby and Talk Time .............................................................................184
Battery Precautions ..............................................................................................184
Care and Maintenance ..........................................................................................185
Warranty Information .............................................................................187
Standard Limited Warranty ...................................................................................188
6
Index ........................................................................................................ 192
Table of Contents 7

Section 1: Getting Started

Topics Covered
• Understanding this User Manual
• Activating Your Phone
• Charging the Battery
• Setting Up Your Voice Mail
• Memory Card (Optional)
This section explains how to start using your phone by activating your service, setting up your voice mail, or getting an understanding of how this manual is put together.

Understanding this User Manual

The chapters of this guide generally follow the same order as the menus and sub­menus in your phone. A robust index for quick reference to most features begins on page 192.
Also included is important safety information that you should know before using your phone. Most of this information is near the back of the guide, beginning on page
166.

Notes and tips

Throughout this guide are icons and text that are set apart from the rest. These are intended to point out important information, quick methods for activating features, to define terms, and more. The definitions for these methods are as follows:
Notes: Explain alternative options within the current feature, menu, or sub menu.
Tips: Provide quick or innovative methods for performing functions related to the
subject at hand.
Important: Points out important information about the current feature that could
affect performance, or even damage your phone.
8

Activating Your Phone

Activating Your Phone
Contact your Wireless Carrier and follow their instructions for obtaining service, if necessary. We suggest that you read this g uide to fu lly understand the services your phone supports.

Install the Battery

Note: Y our phone comes packaged with a partially charged rechargeable standard Li-Ion battery and travel
adapter.
Important!: You must fully charge the battery the first time you use your phone, otherwise you could
damage the battery.
1. Insert the top end (1) of the battery first,
matching the gold contacts on the top end of the battery to those inside of the phone.
2. Press the bottom end of the battery (2) down
into the phone.
3. Place the battery cover over the battery and
slide the cover upward into place (3) and press the bottom down until it clicks.
4
3

Turn Your Phone On

1. Open the flip on your phone, as shown.
2. Press the key.
Note: As with any other radio-transmitting device, do not touch the antenna while
using your phone as this can affect call quality and can cause the phone to operate at a higher power level than is necessary.
3. The phone begins searching for a network signal.
4. Once the phone finds a signal, the time, date and day
appear at the top of the display.
5. You’re now ready to place and receive calls.
Note: If you are outside of your carrier’s coverage or roaming area ( ), the No Service icon ( ) appears
at the top of the phone’s display. If you cannot place or receive calls, try later when service is available, or at another location.
Getting Started 9
Press

Turn Your Phone Off

Press and hold the key for two or more seconds. Your phone powers
off.
Note: If your phone is on and you press for less than one second, the phone will not power off. This
prevents your phone from being turned off accidentally.
Remove the Battery
Important!: You must unplug the Travel Adapter (if it is connected) before removing the battery from the
phone during charging to avoid damage.
1. Press and hold the key to turn off the
phone (if on).
2. Move the cover latch (1) toward the bottom
end of the phone.
3. Lift the cover (2) up and and away from the
phone, bottom end first.
4. Lift the battery up (3) and away (4) from the
phone, bottom end first.
3
4

Charging the Battery

Your phone is powered by a rechargeable standard Li-Ion battery. Only use Samsung-approved charging devices and batteries. Samsung accessories are designed to maximize battery life. Using other accessories may invalidate your
warranty and may cause damage.

Use the Travel Adapter

The travel adapter included with your phone is a convenient, light-weight charger that rapidly charges your phone from any 120/220 VAC outlet.
1. Plug the large end of the Travel Adapter into
a standard 120 VAC or 220 VAC wall outlet.
10

Setting Up Your Voice Mail

+
Note: For connection to an electrical supply not located in North America, you must use an adaptor of the
proper configuration for the power outlet. Use of the wrong adapter could damage your phone and void your warranty.
2. Insert the smaller end of the Travel Adapter into the charger/accessory
connector on the left side of your phone.
Note: With the device turned OFF, a discharged battery recharges fully in approximately 4 hours.

Low battery indicator

The battery indicator ( ) in the upper-right corner of the display indicates power level. Monitor the battery strength and ensure your battery is adequately charged.
Three bars ( ) indicate a full charge.
An empty battery icon ( ) indicates a near empty battery.
A blinking empty battery icon ( ) and a tone sounding indicate you have two to
three minutes before the battery is too low to operate the phone.
If you continue to use your phone without charging its battery, the phone shuts down.
Setting Up Y our Voice Mail
Voice mail allows callers to leave voice messages, which can be retrieved any time.
Note: Once your voice mail account has been set up, you can use the Voice Mail folder (under the Message
menu) to view details of voice messages in your voice mail box.
1. In standby mode, press and hold the key or dial your own mobile
number to dial voice mail.
Getting Started 11
2.
6
9
3
E
Follow the prompts in the new user tutorial to setup your voice mail box.

Listen to voice mail

1. In standby mode, press and hold the key or dial your own mobile
number to dial voice mail. After connecting, you will hear your voice greeting.
2. Interrupt your greeting by pressing .
3. You are then prompted to enter your password.
4. Enter your password and follow the prompts to listen to your voice mail.

Memory Card (Optional)

Your phone has a memory card slot beneath the battery cover. You can install a
TM
card to provide additional memory for storing files (such as, sound files
microSD and photos) in your phone.

Install a Memory Card

1. Remove the battery cover and battery. (See “Remove the Battery” on page
10 for more information.)
2. Insert the memory card — label side facing you and smaller end pointing
toward the top of the phone — into the memory card slot.
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3. Press the memory card up into the slot until the card locks into place.
4. Install the battery and battery cover. (See “Install the Battery” on page 9 for
more information.)

Remove a Memory Card

1. Remove the battery cover and battery. (See “Remove the Battery” on page
10 for more information.)
2. Press the memory card up into the slot until the card lock releases.
3. Remove the memory card from the memory card slot.
12
Memory Card (Optional)
4. If desired, install another memory card. (See “Install a Memory Card” on
page 12 for more information.)
5. Install the battery and battery cover. (See “Install the Battery” on page 9 for
more information.)
Getting Started 13

Section 2: Understanding Your Phone

Topics Covered
• Features of Your Phone
• Closed View of Your Phone
• Front Open View of Your Phone
• Command Keys
• Understanding the Display Screen
• Your Phone’s Modes
This section outlines some key features of your phone. It also displays the screen and the icons that are displayed when the phone is in use.

Features of Your Phone

Domestic and international voice and text messaging service (available on
participating networks).
High speed data (CDMA 1x EVDO Technology)
Global Positioning (GPS) Technology
Personal Information Management (PIM) functions (Calendar, Calculator, and so on)
Video Messaging
MMS Messaging
Text Messaging
Email Messaging
1.3 Megapixel Camera with Camcorder function
Advanced Music Player (MP3 compatible)
Advanced Speech Recognition
Speakerphone
TM
microSD
Bluetooth
** The Alltel Hue phone supports the wireless headset, handsfree, dial-up networking, A2DP, object push, serial port, file transfer profiles for Bluetooth Hue phone does not support Bluetooth OBEX profiles.
Memory Card slot
®
Wireless Technology **
®
wireless technology. The Alltel
14

Closed View of Your Phone

Closed View of Your Phone
1. Camera Lens
2. Power-Accessory Connector
3. Mirror
4. Volume Keys
5. Front Display
7. Memory Card Socket
6. Camera/Media Player Key

Features

1. Camera Lens — The lens of your built-in camera.
2. Power/Accessory Connector — Used to plug in the charging accessories
and also connect any available accessory cables to your phone. Lets you plug in an optional headset for safe, convenient, hands-free conversations.
3. Mirror — Used to center the image when taking self-portraits.
4. Volume Keys — With the phone closed and idle, turns on the front display
backlight when pressed.
When receiving a call, mutes the ringer. When playing music, adjusts the Media Player volume.
5. Front Display — Indicates the status of your phone, including status
icons, message indicators, signal strength, and so on. Shows time and date.
6. Camera/Media Player Key — With the flip closed and the phone idle,
turns on the front display backlight when pressed.
With the flip closed, the phone idle, and with a memory card containing music files inserted, launches the Media Player when pressed and held.
Understanding Your Phone 15
7.
Memory Card Socket — Used to plug in a microSD memory card for
additional multimedia file storage.

Front Open View of Your Phone

1. Earpiece
2. Main Display
17. Stereo Speakers
3. Left Soft Key
4. Volume Keys
5. Speakerphone Key
6. TALK Key
7. Navigation Key
8. Microphone
9. Special Function Keys
16. Right Soft Key
15. MENU/OK Key
14. Camera/Media Player Key
13. Voice Recognition Key
12. END Key
11. BACK Key
10. Alpha-numeric Keys

Features

1. Earpiece — Lets you hear the other caller.
2. Main Display — Indicates the status of your phone, including status icons,
message indicators, signal strength, and so on. Shows menus, calls, and messages.
3. Left Soft Key — Used to navigate through menus and applications and to
select the choice available in the Left Soft key option.
4. Volume Keys — With the phone open and idle, adjusts the call ringer
volume when pressed.
When receiving a call, mutes the ringer.
5. Speakerphone Key — Turns Speakerphone mode On and Off.
16

Command Keys

6. TALK Key — Lets you place or receive a call. In standby mode, press the
key once to access the recent call log.
7. Navigation Key — Lets you scroll through the phone menu options.
8. Microphone — Lets the other caller hear you clearly when you are
speaking to them.
9. Special Function Keys — Enter special characters. Perform various
functions.
10. Alphanumeric Keys — Use these keys to enter numbers, letters, and
characters.
11. BACK Key — Deletes characters from the display when you are in text
entry mode. Press this key to return to the previous menu or screen when navigating features on your phone.
12. END Key — Ends a call. If you press and hold the END key, the power goes
On or Off. When you receive an incoming call, press to send the call to voicemail.
13. Voice Recognition Key — Launches VoiceSignal options.
14. Camera/Media Player Key — With the flip open, launches the Camera in
your phone.
When in Camera or Camcorder mode, switches between Camera and Camcorder.
15. MENU/OK Key — In idle mode, launches the Main Menu.
When navigating through a menu, accepts the highlighted choice in the menu.
16. Right Soft Key — Used to navigate through menus and applications and
to select the choice available in the Right Soft key option.
17. Stereo Speakers — Enabled by Speakerphone key or Media Player for
handsfree operation or to play music.
Command Keys
Functions for the soft keys are defined by what appears above each in the display. There are two soft keys, the left soft key ( ) and the right soft key ( ).

Left Soft Key

Some functions of the left soft key are as follows.
In standby mode, press the Celltop (left) soft key ( ) to launch the Celltop
application. (For more information, see the Celltop user guide.)
Understanding Your Phone 17
When the left soft key function is Edit, press the Edit (left) soft key ( ) to edit
a Contact.
When the right soft key function is Erase, press the Erase (left) soft key ( )
and a pop-up window appears prompting you to confirm the erasure.

Right Soft Key

Some functions of the right soft key are as follows.
In standby mode, press the Message (right) soft key ( ) to open the
Messages menu.
When the right soft key function is Back, press the Back (right) soft key ( )
to back up one menu level.
When the right soft key function is Options, press the Options (right) soft key
( ) and a pop-up menu appears.

OK Key

In standby mode, press the MENU key ( ) to open the main menu.
In a menu, press the OK key ( ) to accept the highlighted selection.
In camera mode, press the OK key ( ) to take a photo or to create a Pic
message.
When the OK key function is Edit, press the Edit (OK) key ( ) to edit a Draft
message.

Speakerphone Key

In standby mode or during a call, pressing and holding the Speakerphone key ( ) places your phone in speakerphone mode, allowing you to use your phone handsfree and/or to include other nearby persons in a call. (For more information, see “Responsible Listening” on page 176.)
In speakerphone mode, pressing and holding the Speakerphone key ( ) disables speakerphone mode.

Voice Recognition Key

In standby mode, pressing the Voice Recognition key ( ), launches the VoiceSignal application, enabling you to use spoken commands to control your phone. (For more information, see “Voice Service” on page 124.)

BACK Key

The BACK key ( ) is used to erase or clear numbers, text, or symbols from the display. You can also use the key to return to a previous menu or to return to standby mode from any menu.
18
Command Keys
1. If you enter an incorrect character, briefly press to backspace (and
delete) the character.
2. To erase the entire sentence, press and hold .
3. To back up one menu level, briefly press .
4. To return to standby mode, press and hold until you return to
standby mode.

END Key

1. In standby mode, press and hold the END key ( ) to turn your phone
off.
2. Briefly press once to disconnect a call.
3. Press to return to standby mode from any menu, or to cancel the last
input.
4. With your phone turned off, press to turn your phone on.

SEND Key

The SEND key ( ) is used to answer calls, dial calls, and to recall the last number(s) dialed, received, or missed.
1. Press once to answer calls.
2. Enter a number and briefly press to make a call.
3. Briefly press in standby mode to display a list of recent calls to and
from your phone.
4. Press twice in standby mode to call the most recent number.
5. Press to pick up a waiting call. Press again to switch bac k to the
other call.

Navigation Key

Use the directional keys on the Navigation key ( ) to browse menus, sub­menus, and lists. In standby mode, the directional keys also act as shortcuts to launch applications.

Camera Key

In standby mode, momentarily press the Camera key ( ) — located on the right side of your phone — to activate the camera built into your phone.
With the camera or camcorder active, pressing and holding the Camera key ( ) switches between the camera and camcorder functions.
Understanding Your Phone 19

Understanding the Display Screen

1. The top line of your phone’s main display
1
contains icons that indicate network status, battery power, signal strength, connection type, and more.
2. The center portion of the main display
2
shows information such as call progress information, messages, and photos.
3. The bottom line of the main display shows
current soft key functions. The sample
3
screen shows that pressing the Left soft key ( ) will launch the Celltop application, pressing the MENU key ( ) will display the Main Menu, and pressing the Right soft key ( ) will show the Messages menu.

Display Screen Icons

Your The Alltel Hue phone can show you definitions of the icons that appear on the top lines of the front and main displays. To access the Icon Glossary:
In standby mode, press the MENU key ( ), then press (for Phone
Info) and for Icon Glossary. A list shows of the icons that can
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appear on the top line of the display.

Dialogue Boxes

Dialogue boxes prompt for action, inform you of status, or warn of situations such as low memory. Dialogue boxes and their definitions are outlined below.
Choice
Example: “Save message?”
Reconfirm
Example: “Erase all messages?”
Performing
Example: “SENDING...” “Connecting...”
Completed
Example: “Message saved”
Information
Example: “New Message”
Error
20

Your Phone’s Modes

Example: “Card not available, Insert card”
Warning
Example: “Low Battery,” “Memory Full!”

Backlights

Backlights illuminate the display and the keypad. When you press any key or open the phone, the backlights come on. They go off when no keys are pressed within a period of time set in the Backlight menu.
Note: During a phone call, the display backlight dims and turns off after 60 seconds to conserve battery
power, regardless of the Backlight setting.
See See “Backlight” on page 145 for more information.
Your Phone’s Modes

Call Answer Mode

You can select how you wish to answer a call.
1. In standby mode, press the MENU key ( ), then press (for
Settings), (for Call Settings), and for Call Answer. The
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following call answer options appear in the display:
• Any Key — Pressing any key except the key or key answers a call.
•Send Key — Only pressing answers a call.
• Flip Open — Only opening the filp or pressing answers a call.
Tip: You can set your phone to answer calls automatically, without any input from you. (See “Auto Answer”
on page 149 for more information.)
2. Use the Navigation key to highlight an option.
3. Press the key to select the method for answering calls.

Input mode

Input mode determines how you enter text, numbers and symbols. While at any text entry screen, press the Left soft key ( ), then choose the input mode from the pop-up menu using the navigation keys. Optional input modes are T9 Word, Abc,
ABC, 123, and Symbols. (See “Entering Text” on page 47 for more information.)
Tip: You can also cycle between T9 Word, Abc, and 123 by repeatedly pressing and holding the key.
Understanding Your Phone 21

Lock Modes

Phone Lock
When the phone is in Phone Lock mode, restrictions are placed on phone use. You can receive calls and messages, but cannot place outgoing calls (except for emergency numbers) until you unlock the phone. Phone Lock mode also restricts access to menus and the volume key. Unlock your phone by entering the lock code when prompted. (See “Lock Phone” on page 152 for more information.)

Standby Mode

Standby mode is the state of the phone once it has found service and is idle. The phone goes into standby mode:
After you power the phone on.
When you press after a call or from within a menu.
In standby mode, you will see the time, day, and date as well as all active phone status icons.
1. While in standby mode, enter a phone number, and press to place a
call.
2. Press to end the call and return to standby mode.
Receive Messages in Standby Mode
You can receive messages in standby mode. An alert tone sounds and a notification message appears in the display when a new message arrives. The following options also appear in the display:
View Now
View Later
Use the Navigation key to highlight the desired option and press the key.

Talk Mode

You can place and receive calls only when your phone is on. While in a call your phone is in Talk mode. Press the Options (right) soft key ( ) to display a list of menu options. See “The In-Use Options” on page 40 for more information.

Speakerphone Mode

While in standby mode or Talk mode, pre ss and hold the Speakerp hone key ( ) to switch from using the earpiece to the speakerphone (speakerp hone option) an d back to using the earpiece. Use the volume keys — located on the left side of your phone — to adjust the volume.
22
Your Phone’s Modes
When you end a call, your phone automatically drops out of Speakerphone mode. In Speakerphone mode, press and hold the Speakerphone key ( ) to switch back
to using the earpiece.

Vibrate Mode

Silence all tones your phone makes and replace them with vibrations.
In standby mode, repeatedly press and the Down volume key ( ) until
Vibrate appears in the display.
The volume key is on the upper left side of phone, near the upper left soft corner of the display.
Adjust the Ringer
In standby mode, press the Volume key ( ) on the left side of the phone up
1.
or down. Options are:
• Silence All • Medium
•Vibrate •Medium/High
•1 Beep •High
•Low
2. When you are satisfied with the setting, press the SET key ( ). Your
phone returns to standby mode.
Tip: You can also access the Volume-Voice Calls sub-menu by pressing the MENU key ( ), then
pressing the , , , and keys. Use the Navigation key or the Volume key (on the upper left side of your phone) to adjust the ringer volume setting.
Note: The Vibrate icon ( ) appears in the display when the phone is in Vibrate mode.
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Understanding Your Phone 23

Section 3: Call Functions

Topics Covered
• Making a Call — Number Entry Dialing
• Making a Call — Speed Dialing
• Making a Call — Quick Search Dialing
• Making a Call — Voice Dialing
• Answering a Call
• Ignoring a Call
• Adjusting the Call Volume
• Calls Log
•Roaming
This section explains how to make or answer a call. This section also includes the features and functionality associated with making or answering a call.
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Making a Call — Number Entry Dialing
Making a Call — Number Entry Dialing
1. With the phone on, enter the number you wish to call using the keypad.
2. Press the key to place the call.

Dialing Emergency Numbers

To place an emergency call:
1. With the phone on, enter 911 using the keypad.
2. Press the key to place the call.
You can specify other numbers as emergency numbers using the Emergency # settings. (See “Emergency #” on page 153 for more information.)
Important!: Emergency number 911 is preset into your phone. You can dial this number almost any time,
even when the phone is locked or restricted. If you call 911 an audible tone is heard and an Emergency prompt appears in the display for
the duration of the call.
Important!: Because of various transmission methods, network parameters, and user settings necessary
to complete a call from your wireless phone, a connection cannot always be guaranteed. Therefore, emergency calling may not be available on all wireless networks at all times.
Important!: DO NOT depend on this phone as a primary method of calling 911 or for any other essential or
emergency communications.

Dialing International Numbers

Call another country from the U.S.
In standby mode, enter the three-digit exit code (011) for the United States.
1.
2. Enter the country code for the country that you are calling.
3. Enter the number that you wish to call, then press the key.
Note: Puerto Rico and Canada are on the North American dialing plan. When making calls to Puerto Rico
and Canada it is similar to making calls within the United States, no unique country codes are necessary.
Placing calls when outside the U.S. — Mexico
Calling locally within Mexico: Dial the seven or eight-digit number.
Calling long distance within Mexico: Dial 01, plus the ten-digit number (inc ludes
area code).
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Calling to the U.S. or Canada from Mexico: Dial 001, plus the ten-digit number
(includes area code).
Calling Voicemail from Mexico: Dial 001, plus your ten-digit wireless number.
Once you hear the recorded prompt, press and enter your passcode.

Manual Pause Calling

When you call automated systems (like banking services), you are often required to enter a password or account number. Instead of manually entering the numbers each time, you can store the numbers in your Contacts along with special characters called pauses.
P pause — A hard pause stops the calling sequence until you press the key.
T pause — A two-second pause stops the calling sequence for two seconds and
then automatically sends the remaining digits.
To manually call a number with pause(s) without storing it to your Contacts:
1. Enter the number you wish to call.
2. Press the Options (right) soft key ( ). A pop-up menu containing the
following options appears in the display:
• P pause — a hard pause (awaits input from you).
• T pause — a two-second pause.
3. Use the navigation keys to highlight the desired pause option.
4. Press to enter the highlighted pause into your number sequence.
5. Press to call the number.
Making a Call — Speed Dialing
You can store phone numbers and contact names in your phone’s Contacts list. Speed Dialing lets you quickly and easily dial any contact in your Contacts list by using that contact’s location number in the list. You can assign and change location (speed dial) numbers for your contacts. (See “Assigning Speed Dial Numbers” on page 61 for more information.)

One-Touch Dialing

Speed Dial numbers 002 through 009 are special One-Touch dialing numbers. You can call the phone numbers stored in your phone’s Contacts list and assigned Speed Dial numbers 002 through 009 by pressing and holding a single key.
Example: For Speed Dial number 003, press and hold the key until the name and number appear in
the display and the number is dialed.
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Making a Call — Quick Search Dialing

Two-Touch Dialing

Memory locations 010 through 099 are special Two-Touch dialing locations.
Example: For location number 013, briefly press the key, then press and hold the key until the
name and number appear in the display and the number is dialed.
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Three-Touch Dialing

Memory locations 100 through 999 are special Three-Touch dialing locations.
Example: For location number 113, briefly press the key, briefly press the key again, then press
and hold the key until the name and number appear in the display and the number is dialed.
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Pause Dialing From a Contacts Entry

If you speed dial a contact that contains (two-second) T pause(s) simply wait for
the pauses to pass and the dialing to complete.
If you speed dial a contact that contains (hard) P pause(s), wait for the appropriate
prompt(s) from the number you are calling (credit card number, bank account number, and so on) and enter the appropriate response(s).
Making a Call — Quick Search Dialing
Use the Quick Search feature to dial any number stored in your Contacts list by pressing the number keys that correspond to the first few letters of a Contact name.

Quick Search Dialing a Contact

To find and dial a Contact, do the following:
1. In standby mode, press the number keys that correspond to the first few
letters of the Contact name, as shown.
2. Press the Up navigation key. The Contact List screen appears showing the
desired Contact name, as shown.
3. Press to call the number.
Making a Call — Voice Dialing
Your The Alltel Hue mobile phone includes state-of-the-art voice recognition software that lets you dial numbers using your voice.
Call Functions 27

Using Voice Dial

Use the Voice Dial command to dial any number stored in your Contacts list by saying the name of the contact (Name Dialing). You can also use Voice Dial to dial any valid telephone number, even numbers not stored in your contact list, by speaking the individual digits in the number (Digit Dialing).
Voice Dialing Tips:
Wait for the beep before speaking.
Speak clearly at a normal volume, as if you were talking to someone on the phone.
When saying a name, say the first name then the last name.
Dialing a Name
To dial a name, do the following:
1. In standby mode, press the key.
Say a Command” appears in the display and is pronounced through the earpiece.
2. Say, “Call”.
You are prompted to “Say the name or #”.
3. Speak clearly and say the name of a person in your Contacts list, first name
followed by last name.
If the name is recognized, Voice Dial repeats the name and dials the number.
If Voice Dial is not sure which name you said, it displays a choice list of up to three names and prompts you with “Did you say?” followed by the first name on the list.
4. Say “Yes” to confirm the name or “No” to hear the next name, or use the
keypad to select the correct name from th e list. (See See “Choice Lists” on page 126, for more information.)
Press the Repeat (right) soft key ( ) to say the name again.
Press the Settings (left) soft key ( ), then press the Exit (right) soft key
( ) to exit Voice Dial without dialing.
If the recognized name has multiple numbers stored for it (that is, Home, Work, Mobile, and so on), Voice Dial displays the possible choices and prompts you with “Which number?
5. Say one of the following number types:
Home
Work
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Answering a Call

Mobile
Voice Dial dials the specified number.
Dialing a Number
To dial a number using Voice Dial, do the following:
1. In standby mode, press the key.
Say a Command” appears in the display and is pronounced through the speaker.
2. Say “Call”.
VoiceSignal prompts you to “Say the name or #”.
3. Speak clearly and say the telephone number of the person you want to call.
For example, say “7 8 1 9 7 0 5 2 0 0."
If it recognizes the number, Voice Dial repeats and dials the number. If Voice Dial is not sure it has recognized the number, it displays a choice list of up to three numbers and prompts you with “Did you say?” followed by the first number on the list.
4. Say “Yes” to confirm the number or “No” to hear the next one, or use the
keypad to select the correct number from the list. (See “Choice Lists” on page 126, for more information.)
Press the Repeat (right) soft key ( ) to say the name again.
Press the Settings (left) soft key ( ), then press the Exit (right) soft key
( ) to exit Voice Dial without dialing.

Pause Dialing From a Contacts Entry

If you voice dial a contact that contains (two-second) T pause(s) simply wait for the
pauses to pass and the dialing to complete.
If you voice dial a contact that contains (hard) P pause(s), wait for the appropriate
prompt(s) from the number you are calling (credit card number, bank account number, and so on) and enter the appropriate response(s).
Answering a Call
Your phone notifies you of a call in the following ways:
A ring tone sounds and/or your phone vibrates (Your phone provides seven ring
volume settings including: Silence All, Vibrate, 1 Beep, Low, Medium,
Medium/High, or High, and/or
A phone number (unless blocked by the caller) and a name appear in the display (If
different ring types to distinguish callers.)
the caller’s number and name are stored in your Contacts list).
Call Functions 29
If the caller can’t be identified, Call from unavailable#, Call from restricted
number, or no number appears in the display.
Your phone continues to notify you of the call until one of the following events
occurs:
You answer the call.
You ignore the call.
The calling party ends the call.
The call is sent to voicemail.

Answering an Incoming Call

Press the key. The ring tone and/or vibration stop and the caller’s
voice can be heard in the earpiece.
Tip: Y ou can set your phone to answer calls when you press any key but the key or automatically. (See
“Call Settings” on page 149 for more information.

Ignoring a Call

When you ignore an incoming call, the call is immediately forwarded to your voice mail.
During an incoming call, press the Ignore (right) soft key ( ). The
caller is forwarded to your voice mail.

Adjusting the Call Volume

In standby mode, repeatedly press the volume key ( ) down until the Call Volume Level desired appears in the display. The volume key is on the left side of phone.

Calls Log

The Calls log retains information about Outgoing, Incoming, and Missed calls. You can also view times for your last call and the time totals for all calls.

Review the Calls Log

1. In standby mode, press the MENU key ( ). The Main Menu appears in
the display.
2. Press the key (for Calls).
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3. Press the number key associated with the Calls log that you wish to review
or the function you wish to access:
• Press for Outgoing Calls.
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• Press for Incoming Calls.
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Press for Missed Calls.
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