Samsung UE43CU8570U, TQ75Q80CAT, TQ43QN90CAT, UE58CU7170UXXN, TQ85Q80CAT User guide

E-MANUAL

Thank you for purchasing this Samsung product.
To receive more complete service, please register your
product at

www.samsung.com

Model Serial No.

To directly go to the page that provides instructions on
how to use the manual for visually impaired users, select
the Menu Learning Screen link below.
"Menu Learning Screen

" Link

Contents

Guide

Connections

Connection Guide

7

9 Connecting an Antenna (Aerial)

Connecting to the network

10

15 Displaying your mobile device screen on the TV

17 Connection Cables for External Devices

19 Switching between external devices connected to the TV

22 Connection Notes

Remote Control and Peripherals

About the Samsung Smart Remote (QLED TV/The Frame

25

(43-inch or larger models)/The Serif/OLED TV)

28 About the Samsung Smart Remote (The Frame (32LS03B

model)/BU8 Series)

88 Using the e-Manual

Using the Internet

90

Using SmartThings

91

Playing pictures/video/music

96

102 Using Multi View

Using Bixby

104

Using the Game Bar

109

TV Viewing

Using the Guide

114

Recording programmes

118

Setting Up Schedule Viewing

121

122 Using Timeshift

123 Buttons and functions available while recording a

programme or Timeshift

About the Samsung Smart Remote (The Sero)

31

Connecting the Samsung Smart Remote to the TV

34

Controlling External Devices with a Samsung Remote

35

Control - Using the Universal Remote

35 Learn how to use Samsung Smart Remote

36 Using Anynet+ (HDMI-CEC)

37 Controlling the TV with a Keyboard, Mouse or Gamepad

Entering Text using the On-Screen Virtual Keyboard

41

Smart Features

Using Smart Hub

43

Using Ambient Mode

48

Using Art Mode

54

Using Samsung Gaming Hub

62

About the Media Home Screen

65

68 About the Menu Home Screen

72 Using a Samsung account

74 Using the Shortcuts

77 Using Workspace

84 Using the Apps Service

125 Using the Channel List

Using the channel edit function

127

Using a Personal favourites List

129

TV-Viewing Support Functions

130

Picture and Sound

137 Using Intelligent Mode

140 Adjusting the Picture Quality

143 Picture Support Functions

Setting the Viewing Environment for External Devices

145

 a Sound Mode and Expert Settings

149

Using the Sound Support Functions

151

System and Support

Using the Time Functions and the Timers

154

Using the Power and Energy Saving Functions

157

Using the Panel Care Functions

159

160 Updating the TV's Software

161 Using the Parental Settings function

162 Audio and Video Functions for the Visually or Hearing

Impaired

168 Using Voice Assistants on the TV

Using Other Functions

169

HbbTV

171

Using a TV Viewing Card (“CI or CI+ Card”)

172

175 Teletext Feature

Troubleshooting

Picture Issues

The screen is  or has become dark

212

213 The picture is not bright, or the picture colours do not look

clear

Precautions and Notes

179 Before Using the Recording and Timeshift Functions

Supported broadcasting audio options

181

Read Before Using Apps

182

Read Before Using the Internet Function

183

Read Before Playing Photo, Video or Music Files

185

200 Read After Installing the TV

201 Supported Resolutions for UHD Input Signals

202 Resolutions for Input Signals supported by 8K models

(QN7**B Series or higher)

Supported Resolutions for FreeSync (VRR)

203

Read Before Connecting a Computer (Supported

204

Resolutions)

207 Supported Resolutions for Video Signals

209 Read Before Using Bluetooth Devices

210 Licences & Other Information

214 The picture colours are black and white or do not look the

way they should look

214 The TV automatically turns off by itself

215 TV (The Frame TV) cannot be turned off.

215 Unable to power on

215 The TV remains on or does not turn on automatically.

Unable to  a Channel

216

216 The TV image does not look as good as it did in the store.

216 Displayed video looks blurry

217 The picture is distorted.

217 There is a dotted line on the edge of the screen.

The picture won’t display in full screen.

217

The Subtitle function in the TV menu is deactivated.

217

Subtitles appear on the TV screen.

218

The HDR of the connected external device turns off.

218

Sound and Noise Issues

219 How can I connect an audio device to the TV?

219 There is no sound or the sound is too low at maximum

volume.

The picture is good but there is no sound.

219

HDMI (eARC) is connected, and there is no sound.

220

The speakers are making an odd sound.

220

The sound is interrupted.

220

Whenever a function is used on the TV or the channel is

221

changed, the TV voices the activity. The TV explains in voice­over the video scenes displayed on the screen.

221 The TV audio is not being played through the Sound bar or

A/V receiver.

221 The sound is not heard clearly.

222 The volume of the external device cannot be adjusted.

222 I want to turn the TV and audio device off and on at the

same time.

Channel and Broadcast Issues

230 The Timeshift or recording function cannot be used.

223 "Weak or No Signal" displayed in TV mode or cannot 

channel.

223 The TV is not receiving all channels.

The subtitles are not provided on a digital channel.

223

223 Broadcasting is deactivated.

External Device Connectivity Issues

The "Mode Not Supported" message appears.

224

The video is OK but there is no audio.

224

I want to connect to a PC and mobile device via screen

224

mirroring.

225 No screen appears when connecting the TV to an external

device.

I want to connect to a Bluetooth speaker.

225

225 The PC screen does not appear or it 

Network Issues

Wireless network connection failed. Unable to connect to a

226

wireless access point. Unable to connect to the network.

Wired network connection failed.

226

Connected to a local network, but not to the Internet.

226

Cannot record videos received from an external device or

230

Samsung TV Plus.

230 The "Format Device" message appears when the Timeshift

or recording function is used.

230 The recorded  on the TV are not played back on a PC.

Apps

I launched an app, but it's in a different language. How can I

231

change the language?

231 The app does not work properly. Its image quality is poor.

231 The Smart Hub Home Screen keeps appearing whenever you

turn on the TV.

Media Files

Some  are interrupted during playback.

232

232 Some  can't be played.

Voice Assistant Issues

The microphone is off.

233

The voice commands do not work well.

233

Bixby/Alexa answers although I did not call it.

233

I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.

234

Anynet+ (HDMI-CEC) Issues

227 What is Anynet+?

Anynet+ does not work. The connected device is not

227

displayed.

I want to start Anynet+. I also want the connected devices to

227

turn on when the TV is turned on.

228 I want to exit Anynet+. It is inconvenient to turn on other

devices because the TV also turns on. It is inconvenient
because the connected devices (e.g. set-top box) turn off
together.

228 The message "Connecting to Anynet+ device..." or

"Disconnecting from Anynet+ device" appears on the screen.

The Anynet+ device won't play.

228

Remote Control Issues

The remote control does not work.

229

External devices cannot be operated with the TV remote

229

control.

Recording Issues

Voice recognition does not work with the Samsung Smart

234

Remote unlike other features. There is no response even if
the Voice Assistant button is pressed.

During voice recognition, the heavy load message appears

235

and the function does not work.

I want to see weather information of the desired area.

235

Other issues

236 The TV is hot.

236 The TV smells like plastic.

236 The settings are lost after 5 minutes or every time the TV is

turned off.

236 The TV is tilted to the side.

236 The stand is wobbly or crooked.

236 A POP (TV’s internal banner ad) appears on the screen.

237 The TV is making a popping noise.

237 The TV is making a humming noise.

237 The TV narrates the screen events in voice-over.

Diagnosing TV operational issues

238 Self Diagnosis

Cannot select Signal Information in Self Diagnosis.

238

FAQ

The TV Screen does not Display Properly

239 Reset Smart Hub

239 Reset picture

Reset sound

239

Getting Support

Getting support through Remote Management

240

240 Finding the contact information for service

240 Requesting service

The TV does not Turn On

The Picture is Distorted, or No Sound Comes Out of the
Sound Bar

Network Access is not Available

There is No Sound or the Speakers are Making an Odd Sound

The Remote Control does not Work

Updating the Software

Accessibility Guidance

Menu Learning Screen

Using the Remote control

277

279 Using the accessibility menu

Using the TV with Voice Guide on

283

285 Using the guide

289 Using Schedule Viewing

290 Using the Channel List

292 Recording

Using Smart Hub

295

Launching the e-Manual

298

Using Bixby

299

Guide

Learn how to use various features.

Connections

You can watch live broadcasts by connecting an antenna cable to your TV and can get access to the network by
using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.

Connection Guide

You can view detailed information about external devices that can be connected to the TV.

Menu Connected Devices Connection Guide Try Now

It shows you how to connect various external devices such as video devices, game consoles and PCs using pictures.
If you select the connection method and an external device, the connection details appear.

• Audio Device: HDMI (eARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup

• Video Device: HDMI

• Smartphone: Screen Sharing (Smart View), Screen Sharing (Tap View), Samsung DeX, SmartThings, Camera

Sharing, Apple AirPlay

• PC: HDMI, Screen Sharing (Wireless), Easy Connection to Screen, Apple AirPlay, NFC on TV

• Input Device: Remote Control, USB Keyboard, USB Mouse, USB Gamepad, USB Camera, Bluetooth Device

• Game Console: HDMI

- 7 -

• External Storage: USB Flash Drive, Hard Disk Drive (HDD)

Connection Guide

Audio Device

Video Device

Smartphone

PC

Input Device

Game Console

External Storage

HDMI (eARC)

Optical

Bluetooth

Wi-Fi

Wi-Fi Speaker Surround Setup

HDMI Troubleshooting

Connect audio devices, such as speakers, sound bars, headphones,
or home theatres, to your TV.

Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2
minutes).

Some functions may not be supported depending on the model or geographical area.

The connection method and available external devices may differ depending on the model.

The image on your TV may differ from the image above depending on the model and geographical area.

- 8 -

Connecting an Antenna (Aerial)

You can connect an antenna cable to your TV.

An antenna connection is not necessary if you connect a cable box or satellite box.

The port on your TV may differ from the following  depending on the product model and region.

It is best to connect the both connectors using a Multi-Switch or DiSEqC Switch, etc and to set Aerial Connection

Type to Dual.

A connection method may differ depending on the model or geographical area.

The DVB-T2 system may not be supported depending on the geographical area.

- 9 -

Connecting to the network

You can get access to the network through your TV.

Menu Settings All Settings Connection Network Open Network Settings

Try Now

 network settings to connect to an available network.

Establishing a wired network connection

Menu Settings All Settings Connection Network Open Network Settings

Wired

If you connect a LAN cable, the TV automatically accesses the network.

If the TV does not automatically connect to the network, refer to "Wired network connection failed." in "Troubleshooting".

To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)

* Shielded Twisted Pair

The TV will not be able to connect to the network if your network speed is below 10 Mbps.

This function may not be supported depending on the model.

Wired networks are not supported by some models.

- 10 -

Establishing a wireless network connection

Menu Settings All Settings Connection Network Open Network Settings

Wireless

Make sure that you have the wireless access point's name (SSID) and password settings before attempting to
connect. The network name (SSID) and security key are available on the wireless access point's 
screen. See the wireless access point's user manual for more information.

- 11 -

Wireless Connection

Select your Wi-Fi network.

Refresh

Manage Saved Networks

The image on your TV may differ from the image above depending on the model and geographical area.

If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).

If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or
PBC button on your access point within 2 minutes. The TV will connect automatically.

To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press
the Select button.

To disconnect Wi-Fi, select Disconnect in Menu Settings All Settings Connection Network

Network Status. Try Now

Checking the network connection status

Menu Settings All Settings Connection Network Network Status Try Now

View the current network status.

Resetting Your Network

Menu Settings All Settings Connection Network Reset Network Try Now

Restore the network settings to the factory default.

- 12 -

Turning on the TV with a mobile device

Menu Settings All Settings Connection Network Expert Settings Power On

with Mobile Try Now

You can turn on the TV using a mobile device connected to the same network as the TV.

This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay
function.

Apple AirPlay may not be supported depending on the model or geographical area.

Connecting an IP control device to the TV

Menu Settings All Settings Connection Network Expert Settings IP Remote

Try Now

You can connect an IP control device to the TV remotely to manage your IP device.

To use this function, Power On with Mobile must be turned on.

Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if
an authorised third-party custom controller is installed and   for a Samsung TV and if your Wi-Fi
network is password protected.

This function may not be supported depending on the model or geographical area.

Allowing to connect a wireless network

Menu Settings All Settings Connection Network Expert Settings Wi-Fi

Try Now

You can enable the connection to Wi-Fi.

To connect a wireless network, the function must be active.

- 13 -

Allowing to connect the Wi-Fi Direct

Menu Settings All Settings Connection Network Expert Settings Wi-Fi

Direct

When using Wi-Fi Direct, you can connect directly with other devices and share content without using a wireless
router.

To maximise the network performance when a 6 GHz access point is connected, turn off the Wi-Fi Direct function.

This function may not be supported depending on the model.

Changing the name of the TV

Menu Settings All Settings Connection Device Name Try Now

You can change the name of the TV on the network. Select User Input at the bottom of the list and change the
name.

- 14 -

Displaying your mobile device screen on the TV

You can watch the screen of your mobile device on the TV screen through Smart View, Apple AirPlay or Tap View.

When you start screen sharing with a mobile device (Smart View/Apple AirPlay/Tap View), the TV screen switches
to the Multi View or mobile device's screen. Watch multiple contents at the same time with the Multi View screen.

This function may not be supported depending on the model.

For more information, refer to "Using Multi View".

Using Screen Sharing (Smart View)

For information on how to share the screen with your mobile device, refer to

Connection Guide Smartphone Screen Sharing (Smart View). Try Now

• To turn off Screen Sharing (Smart View), disconnect the mobile device or press the button on the remote
control.

• Using the Smart View menu on your mobile device, you can change the settings such as aspect ratio.

Menu Connected Devices

Using Apple AirPlay

Use AirPlay if you are an iPhone or iPad user. For more information, refer to Menu Connected Devices

Connection Guide Smartphone Apple AirPlay. Try Now

This function may not be supported depending on the model or geographical area.

To use Apple AirPlay, make sure Menu Settings All Settings Connection Apple AirPlay Settings is
enabled.

- 15 -

Using Screen Sharing (Tap View)

Tap your mobile device on the TV, you can watch the Multi View or mobile device's screen through the TV screen.
When you tap a mobile device on your TV while running a music app on your mobile device, the TV screen switches
to the Music Wall screen.

1.

Enable Tap View on your mobile device.

For more information about  refer to "Enabling Tap View".

2.

Turn on the screen of your mobile device.

3.

Tap your mobile device on the TV. The TV screen switches to Multi View, Music Wall, or mobile device's screen.

When you perform Tap View while in Ambient Mode or Art mode (only in The Frame models), only the mobile device's
screen appears on the TV.

4.

Watch the Multi View, Music Wall, or mobile device's screen on the TV screen.

This function may not be supported depending on the model.

This function is available in Samsung mobile devices with Android 8.1 or higher.

Music Wall screen is a function that allows you to enjoy music along with visual video effects that change according to the

genre and beat of the music.

The displayed TV screen may differ depending on the model.

This function enables Screen/Sound Mirroring by detecting vibrations generated when you tap the mobile device on the TV.

Be sure to tap away from the TV screen and bezel corners. It may be scratched or broken to the TV or mobile device screen.

We recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV.

Enabling Tap View

Enable Tap View in the SmartThings app.

Depending on the SmartThings app version, you may need to register the TV with your mobile device.

This function may not be supported depending on the model.

1.

Launch the SmartThings app on your mobile device.

2.

Select Settings ( ) in SmartThings app on your mobile device.

3.

Set Tap View to on.

Upon connection for the  time, select Allow on a pop-up window of the TV.

- 16 -

Connection Cables for External Devices

You can view detailed information about the connection cables for external devices that can be connected to the TV.

Cable name Image Description

Each cable simultaneously transmits digital video and audio signals
from an external device to the HDMI port on the TV.

HDMI

to

HDMI

HDMI

to

MINI HDMI

Cables are divided into various types according to the types of input/
output ports on external devices.

HDMI

to

Micro HDMI

HDMI

to

USB Type-C

HDMI

to

DisplayPort

Mini DisplayPort

to

HDMI

- 17 -

Cable name Image Description

DVI

to

HDMI

Optical

Component

DVI to HDMI cables can transmit only digital video signals and not
audio signals. We recommend that you use HDMI to HDMI cables.

Optical cables are used to transmit audio signals to external
speakers with low signal loss.

Optical cables can't transmit video signals.

Component cables transmit analogue signals.

The video signal is separated and transmitted to the red, green and
blue terminals to provide HD (1080i) pictures. The audio signal is
transmitted to the red and white terminals.

Composite cables transmit analogue signals.

Composite

Available connection cables may differ depending on the model or geographical area.

The video signal is transmitted to the yellow terminal and the audio
signal is transmitted to the red and white terminals.

- 18 -

Switching between external devices connected to the TV

Universal Remote

Edit

Information

Add to Home

Connected Devices

You can switch between TV programmes and the content of external devices.

Menu Connected Devices

When you select a connected external device on the Source screen, the output of the selected device is displayed on
the TV's screen.

On the Standard Remote Control, press the SOURCE button.

To control a device (Blu-ray player, game console, etc.) that supports universal remote control with the TV's remote control,
connect the device to an HDMI port on the TV, and then turn on the device. The output displayed on the TV is automatically
switched to the output of the device or you can  universal remote control for the device automatically. For more
information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote".

When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media
content listed on the device.

This function may not be supported depending on the device and geographical area.

Editing the name and icon of an external device

Menu Connected Devices

You can change the port name for a connected external device or add it to the Home Screen.

The image on your TV may differ from the image above depending on the model and geographical area.

1.

Move the focus to a connected external device.

2.

Press the down directional button. The following functions become available.

Available functions may differ depending on the port type.

- 19 -

1.Universal Remote

You can control external devices connected to the TV using a Samsung remote control. Run the Universal Remote
menu to register the external device.

This function may not be supported depending on the model or geographical area.

For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal
Remote".

2.Edit

You can rename the input ports and change the device icons.

3.Information

You can view detailed information about an external device.

4.Add to Home

You can add the port of an external device to the Home Screen for quick switching.

- 20 -

Using additional functions

You can use the following features on the Source screen.

• USB and Mobile Camera

Connect a USB camera, or use the SmartThings app on your mobile phone to connect a camera.

Connect a camera to use video call, home workout, and other new features.

For details on how to connect, refer to Camera Sharing ( Menu Connected Devices Connection Guide

Smartphone Camera Sharing).

This function may not be supported depending on the model or geographical area.

• Workspace

Use the TV to access your PC via remote PC or Screen Sharing (Wireless).

For more information, refer to "Using Workspace".

• Connection Guide

Displays device connection instructions.

For more information, refer to "Connection Guide".

• Universal Remote

Lets you register external devices to your Samsung remote control and control them using the Remote.

This function may not be supported depending on the model or geographical area.

For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal
Remote".

- 21 -

Connection Notes

When connecting an external device, note the following.

The number of connectors and their names and locations may differ with the model.

Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors
and their names and locations may differ with the manufacturer.

Connection notes for HDMI

• The following types of HDMI cables are recommended:

– High Speed HDMI Cable

– High Speed HDMI Cable with Ethernet

– Premium High Speed HDMI Cable

– Premium High Speed HDMI Cable with Ethernet

– Ultra High Speed HDMI Cable

• Use an HDMI cable with a thickness of 17 mm or less.

• Using a non-certified HDMI cable may result in a blank screen or a connection error.

• Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.

• This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial
cables standardised by the IEEE.

• Use a cable shorter than 3 m to get the best UHD viewing quality.

• Many computer graphics adaptors do not have HDMI ports, but have DVI or DisplayPort ports instead. If your PC
does not support HDMI video out, connect your PC with a DVI to HDMI or HDMI to DisplayPort cable.

• When the TV is connected to an external device such as a DVD/BD player or a set-top box via HDMI, power sync
mode will be automatically activated. In the power sync mode, the TV continues to detect and connect external
devices via HDMI cable. This function can be deactivated by removing the HDMI cable of the connected device.

This function may not be supported depending on the model.

- 22 -

Connection notes for audio devices

• To obtain better TV audio quality, connect a sound bar or A/V receiver to the TV.

• If you connect an external audio device using an optical cable, the Sound Output setting automatically changes
to the connected device. However, to make this happen, you must turn on the external audio device before
connecting the optical cable. To manually change the Sound Output setting, do one of the following:

This function may not be supported depending on the model.

– Use the Quick Settings screen to change to the connected device:

Use the Select button to select Optical on the Sound Output menu. ( Menu Settings down
directional button Sound Output). Try Now

– Use the Settings screen to change to the connected device:

Select Optical on the Sound Output menu. ( Menu Settings All Settings Sound Sound

Output). Try Now

Refer to the sound bar's user manual when connecting it to the TV.

• An unusual noise coming from a connected audio device while you are using it, may indicate a problem with the
audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.

• Digital audio is only available with 5.1 channel broadcasts.

Connection notes for computers

• For the resolutions supported by the TV, refer to "

• If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same
network.

• When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality or functionality, for example, if
the network has an NAS (Network-Attached Storage) device.

Read Before Connecting a Computer (Supported Resolutions)".

- 23 -

Connection notes for mobile devices

• To use the Smart View function, the mobile device must support a mirroring function such as Screen Mirroring or
Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile device's
user manual.

• The Screen Sharing (Smart View) feature may not operate smoothly in a 2.4 GHz environment. For better
experience, 5.0 GHz is recommended. 5 GHz may not be available depending on the model.

• To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. To check whether your mobile
device supports Wi-Fi Direct, refer to the mobile device's user manual.

• The mobile device and your Smart TV must be connected to each other on the same network.

• Use AirPlay if you are an iPhone or iPad user. For more information, refer to

Devices Connection Guide Smartphone Apple AirPlay. Try Now

This function may not be supported depending on the model or geographical area.

• The video or audio may stop intermittently, depending on network conditions.

• When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality or functionality, for example, if
the network has an NAS (Network-Attached Storage) device.

Menu Connected

Connection notes for Portrait Mode

• If you connect the Auto Rotating Accessory (sold separately) to the TV, you can use the TV in Portrait Mode.

• To use the computer or console, connected via HDMI to the TV, in Portrait Mode, you need to change the device
setting. Change the screen to Portrait Mode from the computer or console.

Portrait Mode is supported when a computer that uses Windows 10 or later or a console that supports Portrait Mode is
connected.

This function may not be supported depending on the model.

- 24 -

Remote Control and Peripherals

You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease
of use.

About the Samsung Smart Remote (QLED TV/The Frame (43-inch or larger models)/The Serif/OLED TV)

Learn about the buttons on the Samsung Smart Remote.

- 25 -

Button Description

(Power)

(Voice Assistant)

(Settings / Number /

Colour button)

Press to turn the TV on or off.

For The Frame model, When watching TV, press to switch to Art mode. In Art mode, press to
switch to the Media Home. Press and hold to turn off the TV completely.

Runs Voice Assistant. Press and hold the button, say a command, and then release the button to
run Voice Assistant.

The supported Voice Assistant's languages and features may differ by geographical
region.

Each time you press this button, Settings menu / virtual numeric pad / Option pad with Colour
buttons are displayed alternately.

• Use this button to access additional options that are specific to the feature in use.

• Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values. Select numbers and then select Done or Enter Number to enter a numeric
value. Use to change the channel, enter a PIN, ZIP code and etc.

When pressed for 1 second or more, the Shortcuts menu screen appears.

If the Colour Button appears with a number strip on the screen, select the Colour Button
and then select a  colour by using the directional button (up/down/left/right). Use
this to access additional options that are  to the feature in use.

(Multi View)

Directional button

(up/down/left/right)

Select

(Return)

(Smart Hub)

Press the button to directly enter the Multi View function.

This function may not be supported depending on the model or geographical area.

Moves the focus.

Selects or runs a focused item. When pressed while you are watching a broadcast programme,
detailed programme information appears.

Press to return to the previous menu. When pressed for 1 second or more, the running function
is terminated. When pressed while you are watching a programme, the previous channel
appears.

Press to switch to the Media Home. From the Ambient screen, press to switch to the Ambient
Home.

For The Frame model, in Art mode, press to switch to the Art Home.

- 26 -

Button Description

When pressed, the playback controls appear. Using these controls, you can control the media
content that is playing.

(Play/pause)

(Volume)

(Channel)

(Launch app button)

Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental
conditions.

The images, buttons and functions of the Samsung Smart Remote may differ with the model or geographical area.

To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must  universal remote control for the device. For more information, refer to "Controlling External Devices with a
Samsung Remote Control - Using the Universal Remote".

Press the button to use the recording or Timeshift function while watching the broadcast.

To use Game Bar, press and hold the button in Game Mode.

Game Bar may not be supported depending on the model or geographical area.

Move the button up or down to adjust the volume. To mute the sound, press the button. When
pressed for 2 seconds or more, the Accessibility Shortcuts appears.

Move the button up or down to change the channel. To see the Guide screen, press the button.
When pressed for 1 second or more, the Channel List screen appears.

Press and hold the button up or down to quickly change the channel.

Launch the app indicated by the button.

Available apps may differ depending on the geographical area or contents provider.

This function may not be supported depending on the model or geographical area.

To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect
the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)".

- 27 -

About the Samsung Smart Remote (The Frame (32LS03B model)/BU8 Series)

Learn about the buttons on the Samsung Smart Remote.

- 28 -

Button Description

(Power)

(Voice Assistant)

(Settings / Number /

Option button)

Press to turn the TV on or off.

For The Frame model, When watching TV, press to switch to Art mode. In Art mode, press to
switch to the Media Home. Press and hold to turn off the TV completely.

Runs Voice Assistant. Press and hold the button, say a command, and then release the button to
run Voice Assistant.

The supported Voice Assistant's languages and features may differ by geographical
region.

Each time you press this button, Settings menu / virtual numeric pad / Option pad are displayed
alternately.

• Use this button to access additional options that are specific to the feature in use.

• Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values. Select numbers and then select Done or Enter Number to enter a numeric
value. Use to change the channel, enter a PIN, ZIP code and etc.

When pressed for 1 second or more, the Shortcuts menu screen appears.

(Colour button)

Directional button

(up/down/left/right)

Select

(Return)

(Smart Hub)

When pressed, coloured buttons appear on the screen. Use this button to access additional
options that are  to the feature in use.

Moves the focus.

Selects or runs a focused item. When pressed while you are watching a broadcast programme,
detailed programme information appears.

Press to return to the previous menu. When pressed for 1 second or more, the running function
is terminated. When pressed while you are watching a programme, the previous channel
appears.

Press to switch to the Media Home.

For The Frame model, in Art mode, press to switch to the Art Home.

- 29 -

Button Description

When pressed, the playback controls appear. Using these controls, you can control the media

(Play/pause)

content that is playing.

Press the button to use the recording or Timeshift function while watching the broadcast.

(Volume)

(Channel)

(Launch app button)

Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental
conditions.

The images, buttons and functions of the Samsung Smart Remote may differ with the model or geographical area.

To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must  universal remote control for the device. For more information, refer to "Controlling External Devices with a
Samsung Remote Control - Using the Universal Remote".

To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect
the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)".

Move the button up or down to adjust the volume. To mute the sound, press the button. When
pressed for 2 seconds or more, the Accessibility Shortcuts appears.

Move the button up or down to change the channel. To see the Guide screen, press the button.
When pressed for 1 second or more, the Channel List screen appears.

Press and hold the button up or down to quickly change the channel.

Launch the app indicated by the button.

Available apps may differ depending on the geographical area or contents provider.

This function may not be supported depending on the model or geographical area.

- 30 -

About the Samsung Smart Remote (The Sero)

Learn about the buttons on the Samsung Smart Remote.

- 31 -

Button Description

(Power)

(Voice Assistant)

(Settings / Number /

Colour button)

Press to turn the TV on or off.

• Select whether to switch the TV to Landscape Mode or Portrait Mode before turning off or to
turn off the TV without changing the orientation. To change to the desired setting, navigate
to Power Off Mode ( Menu Settings All Settings General & Privacy

Power and Energy Saving Power Off Mode) and change the setting.

Runs Voice Assistant. Press and hold the button, say a command, and then release the button to
run Voice Assistant.

The supported Voice Assistant's languages and features may differ by geographical
region.

Each time you press this button, Settings menu / virtual numeric pad / Option pad with Colour
buttons are displayed alternately.

• Use this button to access additional options that are specific to the feature in use.

• Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values. Select numbers and then select Done or Enter Number to enter a numeric
value. Use to change the channel, enter a PIN, ZIP code and etc.

When pressed for 1 second or more, the Shortcuts menu screen appears.

(Rotate)

Directional button

(up/down/left/right)

Select

(Return)

(Smart Hub)

If the Colour Button appears with a number strip on the screen, select the Colour Button
and then select a  colour by using the directional button (up/down/left/right). Use
this to access additional options that are  to the feature in use.

Press the button to rotate the screen to landscape or portrait mode.

Moves the focus.

Selects or runs a focused item. When pressed while you are watching a broadcast programme,
detailed programme information appears.

Press to return to the previous menu. When pressed for 1 second or more, the running function
is terminated. When pressed while you are watching a programme, the previous channel
appears.

Press to switch to the Media Home. From the Ambient screen, press to switch to the Ambient
Home.

- 32 -

Button Description

When pressed, the playback controls appear. Using these controls, you can control the media
content that is playing.

(Play/pause)

(Volume)

(Channel)

(Launch app button)

Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental
conditions.

The images, buttons and functions of the Samsung Smart Remote may differ with the model or geographical area.

To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must  universal remote control for the device. For more information, refer to "Controlling External Devices with a
Samsung Remote Control - Using the Universal Remote".

Press the button to use the recording or Timeshift function while watching the broadcast.

To use Game Bar, press and hold the button in Game Mode.

Game Bar may not be supported depending on the model or geographical area.

Move the button up or down to adjust the volume. To mute the sound, press the button. When
pressed for 2 seconds or more, the Accessibility Shortcuts appears.

Move the button up or down to change the channel. To see the Guide screen, press the button.
When pressed for 1 second or more, the Channel List screen appears.

Press and hold the button up or down to quickly change the channel.

Launch the app indicated by the button.

Available apps may differ depending on the geographical area or contents provider.

This function may not be supported depending on the model or geographical area.

To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect
the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)".

- 33 -

Connecting the Samsung Smart Remote to the TV

Connect the Samsung Smart Remote to your TV to operate the TV.

When you turn on the TV for the  time, the Samsung Smart Remote pairs to the TV automatically. If the
Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, then press and hold the

and buttons simultaneously for 3 seconds or more.

- 34 -

Controlling External Devices with a Samsung Remote Control - Using the Universal Remote

Control the TV and connected external devices with a Samsung remote control.

Menu Connected Devices Universal Remote

You can control all external devices connected to the TV using a single Samsung remote. Run the Universal Remote
menu to register external devices.

This function may not be supported depending on the model or geographical area.

You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control
without any additional setup. For more information, refer to "Using Anynet+ (HDMI-CEC)".

 external devices connected to the TV may not support the universal remote feature.

Do not place any obstacles in front of an external device and TV's logo. It may cause improper transmitted signals from the
remote control.

The TV memorises both the external device and its connection port (HDMI 1, HDMI 2, etc.).

If you have  controlling external devices with the Universal Remote, try adjusting the positions of the external
devices.

This function may not operate properly depending on the TV installation environment and the features of external devices.

Learn how to use Samsung Smart Remote

You can learn how to use Samsung Smart Remote.

Menu Settings Support Remote Button Guide

Find details on how to use the Samsung Smart Remote.

Press the menu to use a variety of functions of the Samsung Smart Remote.

This function may not be supported depending on the model.

- 35 -

Using Anynet+ (HDMI-CEC)

Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.

You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and
that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote
control.

Connecting an external device through Anynet+ and using their menus

Menu Settings All Settings Connection External Device Manager Anynet+

(HDMI-CEC) Try Now

1.

Set Anynet+ (HDMI-CEC) to On.

2.

Connect an HDMI-CEC-compliant device to the TV.

3.

Turn on the connected external device.

The device is automatically connected to the TV. After the connection process is  you can access the menu
of the connected device using your TV remote and control the device.

The connecting process can take up to 2 minutes to complete.

Read before connecting an Anynet+ (HDMI-CEC) device

Anynet+ (HDMI-CEC)-enabled devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may
not support Anynet+ (HDMI-CEC).

You can  the TV's Universal Remote to control third-party cable boxes, Blu-ray players and home theatres that do
not support HDMI-CEC. For more information, refer to "Controlling External Devices with a Samsung Remote Control ­Using the Universal Remote".

Anynet+ cannot be used to control external devices that do not support HDMI-CEC.

The TV remote control may not work under certain circumstances. If this occurs, set up the device as an Anynet+ (HDMI­CEC)-enabled device again.

Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC and when those devices are either in standby
mode or turned on.

Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for home theatres.
Anynet+ (HDMI-CEC) can control only one home theatre system.

To listen to 5.1 channel audio from an external device, connect the device to the TV via an HDMI cable and connect a 5.1
home theatre system directly to the external device's digital audio output connector.

If an external device has been set up for both Anynet+ and a universal remote control, the device can be controlled only
with the universal remote control.

- 36 -

Controlling the TV with a Keyboard, Mouse or Gamepad

Connecting a keyboard, mouse or gamepad to make it easier to control the TV.

Menu Settings All Settings Connection External Device Manager Input Device

Manager Try Now

You can connect a keyboard, mouse or gamepad to control the TV easily.

Connecting a USB keyboard, mouse or gamepad

Plug the keyboard, mouse or gamepad cable into the USB port.

If you connect a mouse, it is available only in the Internet app and Workspace function.

XInput USB gamepads are supported.

For more information, refer to Input Device in Connection Guide ( Menu Connected Devices Connection

Guide

Connecting a Bluetooth keyboard, mouse or gamepad

Manager Bluetooth Device List Try Now

Input Device).

Menu Settings All Settings Connection External Device Manager Input Device

If your device was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans for available
devices again.

If you connect a mouse, it is available only in the Internet app.

A maximum of four gamepads can be connected, regardless of connection method (e.g., USB or Bluetooth).

– When using two BT audio devices, it is best to use USB gamepads.

– When using one BT audio device, up to two BT gamepads can be connected.

For more information, refer to the Bluetooth device's user manual.

This function may not be supported depending on the model or geographical area.

- 37 -

Using the keyboard and mouse

Button Description

Directional keys Moves the focus

Windows key Displays the TV settings

Enter key Selects or runs a focused item

ESC key Returns to the previous screen

F1 / F2 / F3 / F4 key Colour buttons ― / / /

F5 key Displays the Home Screen

F6 key Displays the Sources screen

F7 key Displays the Channel List

F8 key Mutes the sound

F9 / F10 key Adjusts the volume

F11 / F12 key Changes the channel

Page Up / Page Down Scrolls a web page displayed by the Internet app.

Left-click

Right-click

The key operation may differ depending on some apps or the keyboard.

Available only in the Internet app.

You can click a menu or link to start a function as you do on a PC.

Available only in the Internet app. You can use the following functions:

The options displayed in the menu may differ depending on the selected item.

• Open

• Open Link in New Tab

• Enable Scroll Mode

- 38 -

Using the Gamepad

Check the supported gamepads. Try Now

This function may not be supported depending on the model or geographical area.

Manufacturer Controllers Connection Force feedback

Xbox Series X/S controller BT O

Xbox One S controller

Microsoft

Xbox Elite Wireless Controller Series 2 BT O

Sony

Google Stadia controller

Amazon Luna controller

Joytron CYVOX DX USB O

Logitech

PowerA MOGA XP5-X Plus Bluetooth controller

Nvidia Shield controller

Xbox 360 controller USB O

Xbox Adaptive controller

Dualsense

DualShock 4

F710 USB O

F510 USB O

F310 USB -

BT O

USB O

BT -

USB -

BT O

USB O

BT O

USB O

USB Not support

Wi-Fi Not support

BT O

USB O

Wi-Fi Not support

BT -

USB -

BT O

USB Not support

- 39 -

Some keys are not available on this product depending on controller.

Force feedback :

"Not support" (This product can’t support force feedback.)

"-" (Controllers don’t have force feedback function.)

Tizen TVs will support only XInput mode for the supported gamepads.

Xbox controllers may require  updates.

Controller audio output (3.5 mm port) is not available on this product.

Other controllers may or may not work for cloud gaming.

Using the controller

Button Description

Left joystick and dpad 4 way navigation

• Up / Down : Volume control (Up / Down)

Right joystick

• Left / Right : Channel control (Up / Down) on TV screen

• Select (press) : Mute the sound

'A' button or 'X' button (Sony Only) Enter (OK)

'B' button or 'O' button (Sony Only) Return (Cancel)

Long pressed 'B' button or 'O' button
(Sony Only)

Home button

Long pressed Home button (During cloud game play) Quick panel

Option button on the left Game Bar (when Game Mode is turned on and an external source is connected)

'X' button or '□' button (Sony Only) Numeric keys (123)

Pressing and holding the left and right
joysticks simultaneously

The key operation may differ depending on some apps or the controller.

If you connect controller to this product by Wi-Fi solution, you cannot use UI navigation function.

Gaming Hub and Cloud game may not be supported depending on the country.

Exit

Gaming Hub landing page (Gaming Hub supported countries)

Smart Hub landing page

Power off (Turning power on is not possible)

- 40 -

Setting up the input devices

Menu Settings All Settings Connection External Device Manager Input Device

Manager Try Now

• Keyboard Settings Try Now

You can set up the keyboard with the Keyboard Language and Keyboard type functions.

• Mouse Settings

You can set up the mouse with the Primary Button and Pointer Speed functions.

Try Now

Entering Text using the On-Screen Virtual Keyboard

Use the virtual keyboard to enter text on your TV.

The image on your TV may differ from the image above depending on the model and geographical area.

1.Recommend text

When you type a word you want to use as a search term, this function displays related suggestions from which you
can choose one.

- 41 -

2.Editing Buttons

By selecting any of pop-up Editing Buttons after entering characters on the virtual keyboard, you can quickly
perform the editing function.

3.Options

Select on the virtual keyboard screen. The following options are available:

The options available may differ depending on the function running currently.

• Recommend text

• Reset Recommended Text Memory

• Show Editing Buttons

• Language

Entering Text using the remote control's microphone and the on-screen virtual keyboard

When the virtual keyboard is on the screen, press and hold the button
the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as
text.

Entering text with your voice may not be supported for some functions.

This function may not be supported depending on the model or geographical area.

The Samsung Smart Remote may not be supported depending on the model or geographical area.

on the Samsung Smart Remote, speak into

- 42 -

Smart Features

You can enjoy various apps with Smart Hub.

Using Smart Hub

View descriptions of Smart Hub's basic functions.

From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos or
listen to music stored on external storage devices, and perform more functions.

Some Smart Hub services are paid services.

To use Smart Hub, the TV must be connected to the network.

Some Smart Hub features may not be supported depending on the service provider, language or geographical area.

Smart Hub service outages can be caused by disruptions in your network service.

- 43 -

Displaying the Home Screen

APPS

Recent

On Now

Press button.

The image on your TV may differ from the image above depending on the model and geographical area.

1. Privacy Choices

From your TV, easily manage the privacy policy regarding services related to Smart Hub and verify how personal
information is protected.

To use Smart Hub, you must agree to the Smart Hub service agreement and the collection and use of personal information.
Without giving consent, you cannot use the additional features and services. You can view the entire text of the Terms &

Privacy by navigating to Menu Settings All Settings General & Privacy Terms & Privacy. Try Now

In order to rescind your consent to mandatory terms and conditions related to Smart Hub, launch Reset Smart Hub (

Menu Settings Support Device Care Self Diagnosis Reset Smart Hub). Try Now

2. Search

Search for channels, programmes, movies, and apps offered by Smart Hub.

To use the Search service, make sure the TV is connected to a network.

This function may not be supported depending on the model or geographical area.

- 44 -

3. Ambient Mode

Set your TV to display content you desire, such as the time or weather, when the TV is not used.

To return to TV mode from Ambient Mode, press the left directional button Media. Press the button
to turn off the TV.

This function may not be supported depending on the model or geographical area.

For more information, refer to "Using Ambient Mode".

4. Game

Play games from the TV screen by connecting a Controller to the TV.  settings to optimise the Controller
and audio device for playing games.

This function may not be supported depending on the model or geographical area.

For more information, refer to "Using Samsung Gaming Hub".

. Art

When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image
content, such as artworks, photos, or to display the content.

This function is supported only in The Frame.

For more information, refer to "Using Art Mode".

5. Media

View a variety of TV programmes. Install various apps offered by Smart Hub, such as video, music, sports and game
apps, and use the apps from the TV.

For more information, refer to "About the Media Home Screen".

6. Menu

Manage external devices connected to the TV, and  settings for various functions available on the TV.

For more information, refer to "About the Menu Home Screen".

- 45 -

Launching Smart Hub automatically

Menu Settings All Settings General & Privacy Start Screen Options Start with

Smart Hub Home Try Now

Enabling Start with Smart Hub Home automatically launches Smart Hub when the TV is turned on. Navigate to this
option to enable or disable the feature.

Launching the last used app automatically

Menu Settings All Settings General & Privacy Start Screen Options Autorun

Last App Try Now

If Autorun Last App is set to On, the last used app is automatically run when you turn on the TV. You can turn this
function on or off. Press the Select button at the current menu.

This function may not be supported depending on the app.

This function may not be supported depending on the model.

Automatic Mirroring from Multi View

Menu Settings All Settings General & Privacy Start Screen Options Autorun

Multi View Mirroring

If you screen mirror your mobile device, the Multi View automatically displays the device screen. Navigate to this
option to enable or disable the feature.

This function may not be supported depending on the model or geographical area.

Automatic casting in Multi View

Menu Settings All Settings General & Privacy Start Screen Options Autorun

Multi View Casting Try Now

Casting YouTube content from the mobile device automatically displays the content on Multi View.

It is available on the screen for any broadcast, external device, or app that supports Multi View.

This function may not be supported depending on the model.

- 46 -

Launching Multi View automatically When rotating

Menu Settings All Settings General & Privacy Start Screen Options Autorun

Multi View When Rotating

Multi View runs automatically when you rotate the screen to portrait mode.

This function may not be supported depending on the model.

This function is activated when the Auto Rotating Accessory (sold separately) is connected.

Testing Smart Hub connections

Menu Settings Support Device Care Self Diagnosis Smart Hub Connection

Test Try Now

Resetting Smart Hub

Menu Settings Support Device Care Self Diagnosis Reset Smart Hub Try Now

You can reset the Smart Hub settings. To reset Smart Hub, enter the PIN. The default PIN is "0000" (for France and Italy:
"1111"). You can set the PIN in Menu Settings All Settings General & Privacy System Manager

Change PIN. Try Now

Change PIN may not be supported depending on the model or geographical area.

- 47 -

Using Ambient Mode

View Help

Learn about the functions available in Ambient Mode.

left directional button Ambient Mode Try Now

Set your TV to display a photo or content you desire when the TV is not used.

On The Frame models, the Ambient Mode is integrated in the Art mode.

This function may not be supported depending on the model.

In Ambient Mode, some functions may not be supported.

Cinemagraph

My Album

The image on your TV may differ from the image above depending on the model and geographical area.

1.Getting to Know Ambient Mode

Press View Help to  view information about Ambient Mode, including functions.

- 48 -

2.Function and content preview

Select a preferred content and a preferred background and set them as your Ambient Mode. While in Ambient

Mode, press the Select button on the remote control to view the content details.

You can use the SmartThings app on a Mobile Device to select a desired content and change the settings. Indicates content
perfectly suited for the time of the day.

Available content categories may differ depending on the model or geographical area.

• Changing art work

Change the artwork to display in Ambient Mode. Press the Up button on the remote control to move the focus
to an artwork. Use the left or right directional button to move to the desired art work, and then press Select
button on the remote control.

• View Details

View detailed information about the selected image.

• Favourite

Add or delete  images in Favourite by pressing Select button on the remote control. To view items that
are set as Favourites, navigate to My Page

Favourite.

– Favourite: The item is not set as Favourite

– Favourite: The item is set as Favourite

- 49 -

• Edit

Customise the settings to suit your preferences.

Available functions may not be supported depending on the model or content.

– Weather Filter

You can add a weather effect to content.

– Time Filter

You can select any background time format for content.

– Colour

Changes the Colour of the content.

– Vibes

Selects a mood that matches the content.

– Backgrounds

Changes the background of the content.

– Shadow Effects

Applies a shadow effect that you select to the content.

– Filter

You can select a image filter effect to content.

– BGM Mode

You can add a background music to content.

- 50 -

• Screen Settings

You can adjust the settings such as content brightness, saturation, and colour tone.

– Brightness

Adjusts the brightness of the content.

– Saturation

Adjusts the saturation of the content.

– Colour Tone

Adjusts the colours of the content.

– Red Tone / Green Tone / Blue Tone

Adjusts the red, green, blue contrast.

Selecting Content Category

• Favourite

While in Ambient Mode, press the Select button on the remote control and press

Favourite to save the

displayed content to Favourite.

• Special Edition

Allows you to enjoy creative artwork and interior design content created by the world's  artists and
designers.

• Cinemagraph

Adds a looping animation to a  part of the photo to make it more attention-grabbing.

• My Album

Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient Mode
screen.

To import photos from your mobile device or Samsung Cloud, use the SmartThings app on your mobile device.

For more information about how to  the photo settings, select How to Select Photos.

• Q Collection

Provides content that is dedicated to Samsung QLED.

• Mood

Enjoy a range of options to create the right ambience to suit your mood.

• Relaxation

Relax with a selection of calming content inspired by nature to soothe your mood.

- 51 -

• Décor

Allows you to select content with a sensible and beautiful design.

• Info

Allows you to select essential real-time information such as weather, temperature, time, and news.

• Artwork

Allows you to select content such as world famous photos and artwork.

• Background Theme

Allows you to select a background theme provided by Samsung.

Take a picture of a wall using the SmartThings app on your mobile device to create a custom background theme. When
you use this function, there may be a delay in image transmission and optimisation depending on network conditions.

A created Background Theme can be set as the background for content. To set it as the background for content, press
the Select button on the remote control while in Ambient Mode, and select Edit.

• Routine

Enjoy a range of routines, each displaying content to suit each part of your day or create your very own routines
via the SmartThings app.

- 52 -

Background Theme

Auto Brightness

Sleep After

Ambient Screen Options

The image on your TV may differ from the image above depending on the model and geographical area.

3.Ambient Screen Options

Following Ambient Mode options are 

This menu can be found at the bottom of the Ambient Mode home. To  the option settings, scroll down to the far
bottom.

Available options may vary depending on the model.

• Auto Brightness

Changes the auto brightness setting for Ambient Mode.

When this function is set to Off, the brightness level of the TV screen is not automatically adjusted in response to the
surrounding light level.

• Sleep After

Sets the time when the Ambient Mode screen turns off automatically.

If there is no remote control input for the set time, the screen goes off.

Entering the TV viewing screen from Ambient Mode

To access the TV screen from Ambient Mode, press either the or button to redirect to the Ambient Mode
Home Screen, press the left directional button on the remote control, and then select either or Media.

If the TV is off and the button is pressed, the Media Home Screen appears.

- 53 -

Using Art Mode

Learn about the functions available in Art Mode.

left directional button Art

This function is supported only in The Frame.

You can use Art mode function to display image content such as artworks or photos when you are not watching TV
in full screen mode.

• Press the button while using the TV, the TV switches to Art mode.

• Press the button in Art mode to enter to Media Home.

• Press the button in Art mode to enter to Art Home.

• To turn off the TV completely, press and hold the
button of the TV.

If you use a remote control other than the Samsung Smart Remote, the TV may not be turned off completely.

• In Art mode, the brightness and colour tone of your TV are automatically adjusted depending on the ambient,
and the TV can be automatically turned off.

The TV is set by default so that the screen turns off automatically when the ambient light dims in Art mode.

• Configure the motion sensor settings by using Art Mode Options ( left directional button Art Art

Mode Options) at the bottom of the Art home displayed on the TV or using the mobile SmartThings app. The TV

may automatically turn on or off by detecting user motions and other visual changes.

This function may not be supported depending on the model or geographical area.

• While in Art mode, use the SmartThings app on your mobile device to save photos on the device to the TV.

This function may not be supported depending on the TV model or mobile device.

Supported features may differ depending on the version of the SmartThings app.

button on the remote control, or press the TV Controller

- 54 -

About the Art Home screen

View Help

left directional button Art

The image on your TV may differ from the image above depending on the model and geographical area.

1.Useful Information

View information and promotions related to the Art home.

2.List of image categories

From the displayed list of categories, select an image and press the Select button to view details about the image.
Select Preview to preview the image in full screen for 30 seconds. If you like the image, you can keep it as an
artwork by purchasing it or subscribing to the Membership.

If you select a saved image, the TV goes into Art mode. In Art mode, press Select button on the remote control to
use the following menu options:

Available content categories may differ depending on the model or geographical area.

• Changing art work

Change the artwork to display in Art mode. Press the Up button on the remote control to move the focus to an
artwork. Use the left or right directional button to move to the desired art work, and then press Select button
on the remote control.

- 55 -

• View Details

View detailed information about the selected image.

• Favourite

Add or delete  images in Favourite by pressing Select button on the remote control. To view items that
are set as Favourites, navigate to My Page

Favourite.

– Favourite: The item is not set as Favourite

– Favourite: The item is set as Favourite

• Mount

Customise the border style and colour to suit your preferences. To save changes, select the desired mat style
and colour, and press either the Select or

Supported border styles may differ if the image aspect ratio is not  or the image resolution is lower than the
recommended resolution.

Recommended resolution: 1920 x 1080 (for 32LS03B models) or 3840 x 2160 (for 43-inch and larger models)

button.

• Screen Settings

Customise the Art mode screen settings to suit your preferences.

– Brightness

Adjust the screen brightness. Press the Select button to save the change.

– Colour Tone

Adjust the image colours. Press the Select button to save the change.

– Brightness Reset

Reset the screen brightness to the default value.

- 56 -

My Page

Sleep After

Night Mode

Motion Detector

Art Mode Options

The image on your TV may differ from the image above depending on the model and geographical area.

3.My Page

• Recent

Manage recently displayed images.

• Favourites

Manage images saved in Favourite.

– Slideshow

Play images in Favourite as a Slideshow. If a Slideshow is playing and you want to change the slide playback
mode and image transition interval, press Select button on the remote control and select Slide Options.

– Delete

Select and delete multiple images in Favourite simultaneously.

- 57 -

• Membership

If you sign up for Membership, you can use artwork without any restrictions. You can also replace it with new
artwork periodically to suit your preference.

Follow the on-screen instructions to proceed with the payment.

• Payment Info

View artwork purchase details, and easily purchase artworks by entering required payment information.

For details about payment information, visit Samsung Checkout (sbox.samsungcheckout.com).

• Purchased

Once you purchase artworks from the Art Store, you will see them here.

4.Art Mode Options

 options related to the Art mode screen.

This menu can be found at the bottom of the Art home. To  the option settings, scroll down to the far bottom.

• Sleep After

The TV automatically turns off if no motion is detected around the TV for a  period of time. Press the
Select button to specify a time period.

• Night Mode

The TV automatically turns off if no light is detected around the TV. This mode detects lights around the TV to
automatically turn on or off the TV depending on the presence of light. Press the Select button to turn the
mode on or off.

If the TV model name is 32LS03B and you turn on Night Mode, only auto off is supported.

• Motion Detector

Set the Motion Detector for the motion sensor. Press the Select button to set the sensitivity level.

Motion Detector may not be supported depending on the model or geographical area.

- 58 -

Import images from USB memory

1.

Connect the USB memory device storing images to the TV.

2.

The USB memory is automatically recognised, and the screen displays a list of image, music, and video  that
are stored in the USB memory.

An alternative way to run the USB memory is to navigate to Menu Connected Devices and select the
USB memory.

3.

Navigate to the folder that contains the image  you want to save to the TV, and then select Options Send

to Art Mode.

4.

Select the image and press Send. The image, stored in the USB memory, is saved under Art mode.

Recommended resolutions : 1920 x 1080 (32-inch model), 3840 x 2160 (43-inch or larger models)

- 59 -

Using Art mode with the SmartThings app

Once you have installed the SmartThings app on your mobile device, you can use the following functions:

You can download the SmartThings app from Google Play Store, Samsung Apps, or the App Store.

If the TV is not registered in your SmartThings app, press (Add Device) and register the TV before using the mode.

The features or terminology may vary depending on the version of the SmartThings app.

On tablet devices, Art mode features may not be supported by the SmartThings app.

• Selecting an image under Art mode.

• Saving photos from a mobile device to the TV: Use the Add picture function to save photos on a mobile device to
the TV.

– Add Picture select 2 to 3 images Create Mount: Combine the 2 to 3 images to create a single image.

– My Album

select content, such as Dynamic Filter or Auto Gallery, and then press Select Photo to set the

content as mobile photos.

• Subscribing to Art Mode Membership.

• Applying border styles and colours to images.

(more) Art Mode Options

•

– Setting the brightness for Art mode.

– Setting Sleep After: When no motion is detected for the time specified in Art mode, the TV turns off

automatically.

– Setting Motion Detector Sensitivity: Set the sensor sensitivity so that the TV turns on or off automatically

when motion is detected in Art mode.

Motion Detector Sensitivity may not be supported depending on the model or geographical area.

– Setting Night Mode: This mode detects lights around the TV to automatically turn on or off the TV

depending on the presence of light.

If the TV model name is 32LS03B and you turn on Night Mode, only auto off is supported.

- 60 -

Precautions when using Art mode

Motion Sensor may not be supported depending on the model or geographical area.

• The motion sensor is located at the bottom of the TV. Do not block the sensor at the front of the TV. The motion
sensor as well as the brightness and colour tone of the screen can be affected.

• Art mode uses algorithms to minimise image burn-in that can be caused by displaying still images on the screen
for long periods of time.

• The performance of the sensor may vary depending on the TV installation and operating environment.

– The screen brightness and colour tone may be affected depending on the colour of the floor on which the TV

stands.

– In an environment where special light sources other than standard light sources (halogen, fluorescent) are

used, the sensor's motion recognition performance may vary depending on the positions, types, and number
of the light sources.

– If the area around the TV is too dark or bright, the screen brightness may be limited or the sensor may not

work normally.

– If the TV is installed too high or too low, the sensor may not work normally.

– The motion sensor may sense motion from a flashing LED, a pet, a car moving outside the window or other

occurrence and start operating.

• Depending on the Auto Power Off function settings, the TV may turn off when there is no user input in Art mode,
such as inputs from the remote control (

Menu Settings All Settings General & Privacy

Power and Energy Saving Auto Power Off). Try Now

• The following functions are disabled in Art mode.

–

Try Now

Menu Settings All Settings General & Privacy System Manager Time Sleep Timer

– Menu Settings All Settings General & Privacy System Manager Time Off Timer

Try Now

– Menu Settings All Settings General & Privacy Power and Energy Saving Screen Saver

Try Now

- 61 -

Using Samsung Gaming Hub

Gamestream a wide variety of games right on your TV through Samsung Gaming Hub. Connect your controller
through Bluetooth or USB.

left directional button Game

This function may not be supported depending on the model or geographical area.

Learn More

Accessories and Music Apps and Devices

The image on your TV may differ from the image above depending on the model and geographical area.

1.Learn More

Provides information about Samsung Gaming Hub and details on how to use devices.

2.Accessories and Music

• Controllers

Select a Controller to connect to the TV.

For supported controller list information, refer to "Using the Gamepad".

• Audio

Select an Audio Device (e.g. Gaming Headset) to connect to the TV.

• Music Player

Manage the music to play when playing a game.

- 62 -

3.Apps and Devices

Game Rating Lock

Personalisation Settings

Tutorial

Install or remove apps or devices that are required to play games.

4.Game list

Purchase games or subscribe to service offered by the Samsung Gaming Hub. Select a game to view the game
details.

Installation of related apps is required to run some games.

Game Activity and Options

The image on your TV may differ from the image above depending on the model and geographical area.

- 63 -

5.Game Activity and Options

This menu is provided at the very bottom of the Samsung Gaming Hub screen. To  Game Activity and Options,
scroll down to the very bottom.

• Game Rating Lock

Set the age limit for playing games.

The age limit is only supported to cloud game browsing domain in Gaming Hub.

• Personalisation Settings

Tailored content is recommended, according to the games recently played by the user and the content the user
is interested in.

• Tutorial

Provides information about the Samsung Gaming Hub and details on how to use devices.

- 64 -

About the Media Home Screen

APPS

Move

Remove

Recent

On Now

View a variety of TV programmes. Install various apps offered by Smart Hub, such as video, music, sports and game
apps, and use the apps from the TV.

left directional button Media

The image on your TV may differ from the image above depending on the model and geographical area.

1. APPS

Install a variety of apps offered by Smart Hub, such as video, music, sports and game apps, and use the apps from
the TV.

To use APPS, make sure the TV is connected to a network.

For more information, refer to "Using the Apps Service".

- 65 -

2.Moving an item on the Home Screen

APPS

Recent

On Now

From the end of the APPS list, select Edit List. Move the focus to the app to relocate, and press the down directional
button on the remote control. Select Move from the option menu. Use the left or right button to reposition the app
and then press Select. This repositions the app on the Home Screen.

An alternative way to move an app is to move the focus to the app to move and then press and hold the Select
button.

3.Removing an item on the Home Screen

From the end of the APPS list, select Edit List. Move the focus to the app to uninstall, and press the down directional
button on the remote control. Select Remove from the option menu. This removes the app from the Home Screen
list.

4.Recent

Access your last watched TV programme or last used input source.

5.On Now

Display a list of TV programmes currently being aired.

This function may not be supported, depending on the input signal and settings.

- 66 -

6.Universal Guide

Universal Guide is an app that allows you to search for and enjoy various content, such as TV shows, dramas, and
movies, in one place. Universal Guide can recommend content tailored to your preferences.

You can use this feature on your mobile device with the Samsung SmartThings app.

To access Universal Guide, press the down directional button on the remote control in Home Screen.

To enjoy the content from these apps on your TV, they must be installed on the TV.

When you watch some paid content, you may need to make a payment using their associated app.

Some content may be restricted depending on your network conditions and your subscriptions to paid channels.

Parental control is necessary when children use this service.

Images may look blurry depending on the service provider's circumstances.

This function may not be supported depending on the model or geographical area.

Media Options

This menu can be found at the bottom of the Media home. To  the option settings, scroll down to the far bottom.

This function may not be supported depending on the model or geographical area.

• Preferences: Select a preferred service to receive content recommendations to suit your preference.

• Continue Watching: Choose content providers for Continue Watching. You can continue watching different
shows in one place from all the Continue Watching-supported content providers listed below.

• Parental Lock: Redirect to the Parental Lock menu. Turn all parental control settings on or off.

- 67 -

About the Menu Home Screen

Settings

Connected Devices

Multi View

Manage external devices connected to the TV, and  settings for various functions available on the TV.

left directional button Menu

The image on your TV may differ from the image above depending on the model and geographical area.

1.Samsung Account

Go to the Samsung Account screen to create a new account or sign out of your account.

For more information, refer to "Using a Samsung account".

2. Notication

You can view a list of  for all events that occur on your TV. A  appears on the screen when it
is time to schedule viewing, schedule recording, etc.

If you move the focus to Notication, and then press the Select button, a  window appears on the right
and the following functions are available:

Delete All

•

You can delete all your 

• Settings

You can select services you want to be  about.

When you select Allow sound,  are displayed with a  sound.

- 68 -

3. Settings

Move the focus to the Settings menu to display quick setting options below the menu. Quick Settings can be used to
quickly  frequently used features.

• All Settings

Displays the Settings menu for   settings.

• Support

Displays the Support settings menu.

• Network

Check your network connection. To check your network connection or change the connection settings, press
the down directional button, and select either Network Status or Network Settings.

• Intelligent Mode

Improves your viewing experience by recognising your content, usage patterns, and the environment around
your TV.

This function may not be supported depending on the model or geographical area.

For more information about the Intelligent Mode, refer to "Using Intelligent Mode".

• Picture Mode

Change the picture mode for the optimal viewing experience. Press the Select button to change the Picture

Mode.

• Picture Setup

Easily  the screen settings: Brightness, Contrast, Sharpness, Colour and Tint (G/R).

• Sound Mode

You can select a sound mode to optimise your listening experience. To change the sound mode, press the Select
button. To make  adjustments, press the down directional button, and then select Equaliser Setup.

• Sound Output

You can select which speakers the TV uses for audio output. To change the audio output, press the Select
button.

• Bluetooth Speaker List

Connect your TV to Bluetooth speakers. This can be done by selecting Bluetooth Speaker List to automatically
search for Bluetooth audio devices.

Connecting Bluetooth speaker may not be supported depending on the model or geographical area.

- 69 -

• Game Mode

You can set the Game Mode to optimise the TV screen for better gaming performance. To turn Game Mode on
or off, press the Select button. To set the detailed options, press the down directional button, and then select

Go to Game Mode Settings.

This function is only available when an external input source is being used.

For more information, refer to "Setting the Viewing Environment for External Devices".

This function may not be supported depending on the model or geographical area.

• Input Device Manager

 the connection settings for an input device connected to the TV. This can be done by selecting the
Select button to display the menu that allows you to view the list of connected devices and to set options.

• Subtitle

You can watch TV broadcasts with subtitles. To activate/deactivate the Subtitle function, press the Select
button. To run Accessibility Shortcuts, press the down directional button, and then select Accessibility

Shortcuts.

• Audio Language

You can change to the audio language you want to hear. To make  adjustments, press the down directional
button, and then select Go to Audio Options.

• Sleep Timer

You can turn off the TV automatically at a  time. To change the sleep time, press the Select button. To
set the  time at which the TV turns off automatically, press the down directional button, and then select

Set Up Off Timer.

• PIP

While using a connected external device, you can watch a TV broadcast in a small picture-in-picture (PIP)
window. To make  adjustments, press the down directional button, and then select PIP Setup.

This function may not be supported depending on the model or geographical area.

• Picture Size

You can change to the picture size you want to view. To make  adjustments, press the down directional
button, and then select Go to Picture Size.

• Colour Tone

You can select a colour tone suitable for your viewing preferences. To change to a colour tone that you want,
press the Select button.

- 70 -

• Picture Clarity

You can optimise pictures that contain a lot of motions. To turn this function on or off, press the Select button.
To set the detailed options, press the down directional button, and then select Picture Clarity Settings.

• Contrast Enhancer

You can prevent excessive differences between bright and dark areas on the TV screen. To change the Contrast

Enhancer setting, press the Select button.

• Digital Output Audio Format

You can select an output format for digital audio. Note that the Dolby Digital+ option is only available via HDMI
(eARC) for external devices that support the Dolby Digital+ format.

• Colour Space

You can set the spectrum of colours on the TV screen. To change to a colour space that you want, press the
Select button. To set the detailed options, press the down directional button, and then select Colour Space

Settings.

• Power and Energy Saving

Display the Power and Energy Saving menu. Reduce energy consumption by changing your power preferences
and other energy-saving options.

These functions may not be supported depending on the model or geographical area.

4. Connected Devices

Select an external device that is connected to the TV.

For more information, refer to "Switching between external devices connected to the TV".

5. Multi View

While watching the TV, you can simultaneously view multiple screens that are split.

For more information, refer to "Using Multi View".

This function may not be supported depending on the model or geographical area.

- 71 -

Using a Samsung account

Create and manage your own Samsung account.

Menu Settings All Settings General & Privacy System Manager Samsung

Account Try Now

You can view the entire text of the Terms & Policy in Menu Settings All Settings General & Privacy

System Manager Samsung Account My Account Terms & Conditions, Privacy Policy after logging in to your

Samsung account.

Follow the instructions on your TV screen to create or log in to a Samsung Account.

Samsung Account can be used on TV, mobile device, and website with one ID.

Signing in to a Samsung account

Menu Settings All Settings General & Privacy System Manager Samsung

Account Sign In

Creating a new account

Menu Settings All Settings General & Privacy System Manager Samsung

Account Create Account

Managing your Samsung account

Menu Settings All Settings General & Privacy System Manager Samsung

Account My Account

When you sign in to your Samsung account, you can use the following functions:

• Sign out

When multiple people share the TV, you can sign out of your account to prevent others from using it.

To sign out of your Samsung Account ( Menu Settings All Settings General & Privacy System

Manager

window appears, select Sign out.

Samsung Account), move the focus to your account's icon, and then press the Select button. When a pop-up

- 72 -

• Edit profile

You can edit your account information.

To protect personal information, enter Edit profile and then Sign-in Method is set to Select your ID and input password

(high security).

If you want the TV to log you into your account automatically whenever you turn on the TV, click Stay Signed In.

When the TV is used by multiple people, turn off Stay Signed In to protect personal information.

• PIN Setting

Set or change your PIN.

• Payment Info

You can view or manage your payment information.

• Back up

You can back up the TV settings to your Cloud storage. When resetting or replacing the TV, you can also restore
its settings with the backed-up settings.

• Product Registration

You can register the current TV or see the registered information. You can easily receive services after product
registration.

You can see the registered information or delete it at the Samsung account website (https://account.samsung.com).

• Sync Internet

Once you sign in to your Samsung account and configure the Sync Internet settings, you can share the favourites
and website bookmarks that you registered on other devices.

• Remove Account

You can delete an account from the TV. Although you have deleted your Samsung account from the TV, you are
not unsubscribed.

To unsubscribe from your Samsung Account, visit the Samsung Accounts website (https://account.samsung.com).

• Terms & Conditions, Privacy Policy

You can view the user agreement and privacy policy.

For more information about the terms and conditions, privacy policy, select View Details.

- 73 -

Using the Shortcuts

e-Manual

Settings

TTX/MIX

Terrestrial

e

You can easily use the contents of Sources without running a series of commands.

To display the Shortcuts menu screen, press and hold the

or button for 1 second or more.

To return to the TV mode, press the button.

This function may not be supported depending on the model and geographical area.

Shortcuts

Sources

The image on your TV may differ from the image above depending on the model and geographical area.

1.Sources

You can select an external device connected to the TV.

2.Channels

You can add, move or remove broadcast channels.

3.

e-Manual

Displays the e-Manual guide.

- 74 -

4. Settings

Displays the main on-screen menu.

5.TTX/MIX

You can access the TTX menu screen.

6.Terrestrial, Cable, Satellite or Service Provider

Choose the broadcast type of the content: Terrestrial, Cable, Satellite or Service Provider.

This function may not be supported depending on the incoming broadcast signal.

- 75 -

Adding channels

1.

Move the focus to to add the current channel.

2.

Select .

3.

Move to the desired location.

4.

Press the Select button.

The target channel is added in the bookmark (Channels) area.

Moving channels

1.

Move the focus to the channel to move.

2.

Press the down directional button.

3.

Select Move.

4.

Move the selected channel to the desired location.

5.

Press the Select button.

The selected channel is moved.

Removing a channels

1.

Move the focus to the channels to remove.

2.

Press the down directional button.

3.

Select Remove.

The selected channel is removed.

- 76 -

Using Workspace

Use the remote function to connect to and use a Windows PC, Mac, or mobile device from the TV .

Menu Connected Devices Workspace Try Now

Connect a Windows PC, Mac, or mobile device to the TV to easily use the device.

For smooth use as in a computer, connect a keyboard and a mouse to your TV in advance.

Using Screen Sharing (Windows PC) / AirPlay (Mac)

Menu Connected Devices Workspace Windows PC Screen Sharing

Menu Connected Devices Workspace Mac Screen Mirroring

Follow the instructions on the screen to adjust the PC settings and wirelessly connect the TV to the PC.

This function is only available for PCs that support wireless screen sharing.

This function may not be supported depending on the model or geographical area.

Connection via Windows OS is available in Windows 10 and later versions only.

Connection via Mac OS is available in AirPlay.

Using Easy Connection to Screen

Menu Connected Devices Workspace Windows PC Easy Connection

You can easily use remote access function after installing Easy Connection to Screen on your PC.

Follow the instructions on the screen to download and install the Easy Connection to Screen PC app. Then you can
easily connect a remote PC.

1.

Download the Easy Connection to Screen PC app from http://smsng.co/easy and then install it on your PC.

2.

Log in with the same Samsung Account for both TV and PC.

3.

When the PC is turned on and connected via the network, Workspace's Home Screen displays the PC.

The Easy Connection to Screen PC app is available in Windows 10 and later versions only.

Depending on the network environment including the   router type, and wireless signal strength,
connection problems may occur, such as low speed, disconnection, or limited connection.

- 77 -

Connecting a Remote PC

Menu Connected Devices Workspace Windows PC Manual Connection Try Now

Menu Connected Devices Workspace Mac Remote Login Try Now

Provides Remote Desktop Connection (RDP) for remotely connecting to a PC running on Windows and Virtual
Network Computing (VNC) for a PC running on Mac. To remotely connect to a PC, you must enter the IP address of
the remote PC or select a saved  Enter a correct username and password. If there is any computer that can
be accessed via the same network, the found IP is displayed.

To register a frequently used PC, move the focus to Manage User Proles, and then press the Select button. When a pop­up window appears, select Add, and then enter the PC information.

When your PC enters in power saving mode, connection is not available. It is recommended to cancel the power saving
mode.

It is recommended to connect the wired network because the screen or sound may be interrupted depending on the
network condition.

1.

 your computer’s settings to use the Workspace function.

Connection to Windows via the RDP protocol is available in Windows 10 Professional or higher.

Remote connection to a PC running on Mac via the VNC protocol is only supported for Mac OS X 10.5 or later.

• Windows OS:

1)

Right-click the My PC icon on Desktop or Windows Explorer and then click Properties.

2)

Click Remote Desktop and select Activate Remote Desktop.

• Mac OS:

1)

Select Menu System Preferences and then click Sharing.

2)

Select the Screen Sharing and Remote Login check box.

3)

Run the resolution changing app downloaded from App Store and then change the resolution to 1440 x
900 or lower.

If you do not change the resolution in Mac OS, the previous image may appear while connecting a remote
computer.

- 78 -

2.

Manage User 



IP address or 

Username

Enter a username.

Password

Enter a password.

Remember my credentials and add to the TV Home screen. You can connect
directly from the Home screen via shortcuts.

Connect

Help

Enter the required settings for connecting the computer remotely.

The image on your TV may differ from the image above depending on the model and geographical area.

1.PC/Prole

Enter the IP address or  of the PC you want to connect to.

• In case of Windows, when the computer to connect is within the same network (router/AP), run "cmd" command
in Settings Network and Internet View Network Properties or in Start Run, and then run "ipconfig" to
check the IPv4 address of the computer.

• In case of Mac, you can check the IP address in Settings

• When the TV and computer are not within the same network, it is required to know the public IP and configure
the router and AP. Check whether the router connected to the computer supports port forwarding. When the
company provides additional security features such as firewall, seek help from a security officer.

Home

Remote Access.



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2.Username

Enter the Username of the computer. How to check the Username:

• Windows OS: Control Panel User Account Control

• Mac OS: System Preferences Users & Groups

3.Password

Enter the password for the login account.

For use of PIN, do not enter PIN but the  password of the computer.

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Playing Multimedia Content on a Remote PC

When you move the mouse cursor to the top of the screen after accessing a remote computer, the top bar appears.
When the sharing folder icon is clicked in the top bar, the folders shared on Windows or Mac OS appear. You can
play back any media content in a folder.

For more information about playing multimedia content, refer to "Playing pictures/video/music".

To use this function, the folder sharing option on the computer to access must have been enabled as shown below:

• Windows OS:

1.

Run Windows Explorer and then move to the folder to share.

2.

Right-click the folder and then click Properties.

3.

After the Properties window appears, click the Sharing tab and then click Advanced Sharing.

4.

After the Advanced Sharing window appears, select the Share this folder check box.

• Mac OS:

1.

Select Menu System Preferences and then click Sharing.

2.

Select the File Sharing check box.

3.

To add a folder to share, click the Add+ button at the bottom.

4.

Select a folder and then click Add+.

It is recommended to connect the wired network because the screen or sound may be interrupted depending on the
network condition.

When playing a video  via a remote computer, the screen or sound breaking may be encountered.

Using Samsung DeX

Run Samsung DeX on your mobile device to connect the software to the TV.

Follow the on-screen instructions to connect Samsung DeX. Some models may not be searched when connecting
the TV from a mobile device through Samsung DeX. If that is the case, follow the instructions shown on the mobile
device screen to connect the software.

This function is available only on mobile devices that support the wireless Samsung DeX.

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Using Microsoft 365

You can read or create a document after accessing the Microsoft 365 website.

Run the site in full screen mode.

URL  is impossible in the Microsoft 365 page.

Adding the Web Service

Select the Add Web Service icon. Use the bookmarking function of the Workspace browser, you can add or delete
the web service link to or from Workspace.

To add the web service, you must be signed in to your Samsung account.

The number of web services that can be added to Workspace is limited.

Workspace browser not share data with Internet. (Web browser outside from Workspace)

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Using Web Service

You can access the web service by selecting the web service icon added to Workspace.

The screen on the web page may differ from that of a computer.

You can copy or paste any text. Some image formats are supported.

For easy and secured login in Web Service, Workspace Pass is additionally supported as well as Samsung Pass.

Setting Samsung Pass or Workspace Pass.

Set Samsung Pass or Workspace Pass to Use in Menu Connected Devices Workspace Run the

Workspace browser (Additionally select Microsoft 365 or Add Web Service) Internet Menu Settings General.

Workspace Pass allows you to easily manage the web service ID and password without biometric authentication on mobile

devices. For this purpose, you must be signed in to your Samsung account. The password is encrypted to be safely stored on
your TV.

However, the log in to Workspace Pass may not work depending on the site policy.

Workspace Pass only working on Workspace.

To securely access the web service, you can use the Workspace browser's automatic shutdown or clear the history logs.

Before accessing the web service, refer to "Read Before Using the Internet Function".

Workspace browser not share data with Internet. (Web browser outside from Workspace)

The web service supports the following keyboard shortcuts:

• F1: Returns to Workspace's Home Screen.

• F5: Refresh.

• F8: Mutes the sound.

• F9/F10: Adjusts the volume.

• F11: Switches between full screen or default screen.

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Using the Apps Service

Download and run various apps from Smart Hub.

Media APPS

You can enjoy a wide range of content including video, music, sports and game apps by installing the corresponding
apps on your TV.

To use this feature, the TV must be connected to the network.

When Smart Hub is launched for the  time, the default apps are automatically installed. The default apps may differ
depending on the model or geographical area.

Apps

Editor's Choice

Most Popular

The image on your TV may differ from the image above depending on the model and geographical area.

1. Samsung Account

Go to the Samsung Account screen to create a new account or sign out of your account.

If you are signed out of your Samsung account, select Sign In to sign in.

If you want to download new apps using Apps,  sign in to your Samsung account.

2. App Search

You can search for available apps.

3. Settings

You can manage the installed apps.

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Installing an app

1.

Move to the app you want to install, and then press the Select button. The detailed information screen appears.

2.

Select Install. When the installation is complete, the Open menu appears.

3.

Select Open to run the app immediately.

You can view installed apps on the Settings screen.

If the TV's internal memory is  you can install some  apps on a USB device.

You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB device is
disconnected while an app is running, the app is terminated.

You cannot run an app installed on a USB device on a PC or another TV.

Launching an app

You can run the app desired from Downloaded App.

The icons below appear within the selected app's icon and indicate the following:

– : The app is installed on a USB device.

– : The app has a password.

: The app needs to be updated.

–

– : The app supports the mirroring function.

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Managing installed apps

Auto update : ON

Update All

Delete

Add to Home

Lock

Move

Reinstall

View Details

Select Settings on Apps. You can manage installed apps.

Settings

The image on your TV may differ from the image above depending on the model and geographical area.

1.Removing an app

1.

Select an app to delete.

2.

Select Delete.

The selected app is deleted.

Ensure that the related app data is also removed when you remove an app.

Standard apps cannot be uninstalled.

2.Adding apps to the Home Screen

1.

Select an app to add.

2.

Select Add to Home.

3.

After the Home Screen appears, move the selected app to the desired location.

4.

Press the Select button.

The selected app is added to the Home Screen.

If the selected app is already added to the Home Screen, this function is disabled.

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3.Locking and unlocking apps

1.

Select an app to lock or unlock.

2.

Select Lock/Unlock.

The selected app is locked or unlocked.

To lock or unlock an app, enter the PIN. The default PIN is "0000" (for France and Italy: "1111"). You can set the PIN in

Menu Settings All Settings General & Privacy System Manager Change PIN. Try Now

Change PIN may not be supported depending on the model or geographical area.

4.Moving apps

1.

Select an app to move.

2.

Select Move.

3.

Move the app to the desired location.

4.

Press the Select button.

The selected app is moved.

This function may not be supported depending on the model or geographical area.

5.Reinstalling an app

1.

Select the app to install again.

2.

Select Reinstall.

Reinstallation starts.

6.Checking the app information details

1.

Select the app to check.

2.

Select View Details.

The app information screen appears.

You can rate an app on the View Details screen.

7.Automatically updating apps

To automatically update the installed apps, set Auto update to ON.

Automatic update is enabled only when the TV is connected to the network.

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Using the e-Manual

Guide

Troubleshooting

Accessibility Guidance

FAQ

Control and read the manual embedded in your TV.

Launching the e-Manual

Menu Settings Support Open e-Manual

You can view the embedded e-Manual that contains information about your TV's key features.

You can download a copy of the e-Manual from Samsung's website to view or print on your PC or mobile device (https://
www.samsung.com).

Some menu screens cannot be accessed from the e-Manual.

Using the buttons in the e-Manual

e-Manual

Device Care

The image on your TV may differ from the image above depending on the model and geographical area.

1. (Search)

Select an item from the search results to load the corresponding page.

2. (Recently Viewed Topics)

Select a topic from the list of recently viewed topics.

3.

It displays the lists for each item in e-Manual.

(Site Map)

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4. (Index)

Home

Guide

Media

Select a keyword to navigate to the relevant page.

This function may not be supported depending on the model or geographical area.

5.Device Care

Optimise and diagnose the condition of your TV. You can check and clean your storage space, diagnose problems or
request technical support.

>

Internet

Surf the Internet on your TV.

Before using the Internet, refer to "Read Before Using the Internet Function".

Words in blue (e.g., Internet) indicate a menu item.

The image on your TV may differ from the image above depending on the model and geographical area.

> Smart Features

6. (Try Now)

Allows you to access the corresponding menu item and try out the feature right away.

7. (Link)

Access an underlined topic referred to on an e-Manual page immediately.

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Using the Internet

Surf the Internet on your TV.

Media Internet

When you run Internet, you can see recently viewed web sites or featured recommendations. When you select a
desired web site, you can get immediate access to it.

You can use the Internet function more easily after connecting a keyboard and mouse.

You can scroll web pages with the directional button on the Samsung Smart Remote.

The web pages may differ from those on a PC.

Before using the Internet, refer to "Read Before Using the Internet Function".

The Internet app has an embedded Samsung Pass Settings ( Media Internet Internet Menu Settings

Samsung Pass).

With Samsung Pass, you can log into the website easily and securely. When you visit the website again, you can log in with

Samsung Pass Biometrics Authentication on your mobile device without entering your ID and password.

However, this Samsung Pass login may not work depending on the website policy. For this purpose, you must have been
logged in the mobile device with a Samsung account registered in Samsung Pass.

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Using SmartThings

It allows the TV to connect and control the detected various devices in the same space.

Menu Connected Devices SmartThings Try Now

From the TV, use the remote control to control devices connected to the SmartThings cloud and devices connected
directly to the TV. Depending on the TV or device position, you may not operate functions with the remote control.
In this case, move the device.

This function may not be supported depending on the connected device type.

Registering peripheral devices of the TV

1.

When there is a device detected near the TV, a registration pop-up appears on the TV screen.

When there is no device detected, the pop-up may not appear.

To connect a Bluetooth device, make sure that the device has been paired.

2.

Select Register to register the device.

To register a home appliance, make sure that it uses IR and is detectable in the area around the TV. Supported devices
and options may differ depending on the model.

Select Close. Then the device registration pop-up does not appear.

You can register a device in Menu Connected Devices SmartThings Add Device.

If you select a mobile device that is registered in SmartThings on the TV, the screen switches to the Music Wall screen.

Music Wall screen is a function that allows you to enjoy music along with visual video effects that change according to

the genre and beat of the music. This function may not be supported depending on the model.

A device connected via a HDMI cable or USB camera device is automatically registered.

Menu Connected Devices SmartThings, you can see available options for each device. Try Now

Supportable options may differ depending on the device.

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Registering a TV / Smart Appliance / IoT device from the mobile app

Use the mobile SmartThings app to register your TV, smart appliances or various IoT devices. Some IoT devices can
only be registered using this mobile app. In the mobile app, tap the (Add Device) to register a device.

Connect a doorbell to your TV, to receive a  of the doorbell video and speak with the visitor while
watching TV.

Only WWST (Works with SmartThings)  doorbells are supported. Supported options may vary, depending on the
device.

Controlling the TV from the mobile app

From the mobile SmartThings App, use the TV remote control functionality, such as On/Off, Channel, Volume, and
four directional keys. You can also use Search, APPS, Ambient Mode, Mobile Cam, and other functions from the
mobile app.

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SmartThings screen layout

List View

Map View

Menu Connected Devices SmartThings Try Now

SmartThings

The image on your TV may differ from the image above depending on the model and geographical area.

1.Device list category

Available options may differ depending on the device.

• Place

Displays all places connected via the SmartThings app.

• Devices near TV

Displays all the detected devices that can be connected and controlled.

You can run the control options after selecting a desired device.

Available options may differ depending on the device.

2.Add Device

Displays the list of devices that can be registered on your TV. You can register any by selecting a device.

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3. Samsung Account

Go to the Samsung Account screen to create a new account or sign out of your account.

If you are signed out of your Samsung Account, select Sign In to sign in.

4. Settings

  settings for devices connected via SmartThings. Turn on the SmartThings Hub feature.

5.List View / Map View

Displays the detected devices in a map or list.

In Map View mode, you can move the position of a device to create a custom map and check the device status.

List of devices compatible with the TV

Type Description Detail

Galaxy Series (S6, Android 7.0 or later)

Mobile devices

Devices for IR remote control
(IR 

Bluetooth devices Bluetooth speaker, headset, Soundbar, keyboard, mouse, game pad

SmartThings devices

External devices

For a detailed list of supported devices, visit www.samsung.com.

This function may not be available depending on the external device.

iPhone Series (iOS 7.1 or later)

SmartThings app must have been installed in case of Android devices.

Air conditioner, air  robot vacuum cleaner, electric fan, 

For details on SmartThings devices, access https://www.smartthings.com/products.

SmartThings devices can also be controlled from the mobile app.

DVD player, Blu-ray player, home theatre system, game console, OTT box, set-top box,
USB device

The devices must be connected to the HDMI or USB port.

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Using the SmartThings Hub function

This function may not be supported depending on the connected device type.

Use the SmartThings Hub feature on the TV to connect IoT devices (e.g., light bulbs, plugs, or sensors) that require
SmartThings Hub.

Turn on SmartThings Hub on the TV, and then use the mobile app to register IoT devices.

Make sure to use the same Samsung Account to log in to the TV and mobile SmartThings app.

• Turning on SmartThings Hub from the TV: Menu Connected Devices SmartThings Settings

SmartThings Hub Using SmartThings Hub

To use the Zigbee protocol, purchase a SmartThings dongle (USB type) separately.

Models that support the SmartThings dongle include QLED TV, OLED TV, BU8 Series, The Serif, The Sero and The Frame,
released in 2022.

To check the dongle connection, navigate to Menu Connected Devices SmartThings Settings

SmartThings Hub.

If you remove the SmartThings dongle from the TV or remove the TV power cable, the devices connected via the
SmartThings Hub may become disconnected. Disconnected devices require reconnection.

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Playing pictures/video/music

Filter By : All

Sort By : Title

Options

Play media content stored on your TV, USB devices, mobile devices, cameras, PCs, etc.

Menu Connected Devices Connected Device Try Now

Samsung USB

Samsung USB

The image on your TV may differ from the image above depending on the model and geographical area.

You can play media content saved on storage devices, such as USB devices, mobile devices and cameras on the TV.

If the TV is a model that uses the One Connect box, the USB-C port on the back of the TV is for a USB camera and does not
support media content playback. To play media content, use the USB port on the One Connect box.

You cannot play media content if the content or the storage device is not supported by the TV. For more information, refer
to "Read Before Playing Photo, Video or Music Files".

Backup important  before connecting a USB device. Samsung is not responsible for damaged or lost 

You can use the following functions on the media content list screen of a storage device.

1.Filter By

Filters the media content by type of media.

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2.Sort By

Sorts the content list.

This function may not be supported depending on the type of external device.

3.Options

Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is
reloaded.

You can delete only the recorded content. To delete content, change the Filter By option to Recorded.

Recorded may not be supported depending on the geographical area.

Playing multimedia content on a PC or mobile device

1.

Select a device with media content in Menu Connected Devices Sources. The media content list
in the device appears.

2.

Select a media content item from the list.

The selected content is played.

The content may not be played depending on the encoding method or  format. Furthermore, several functions may be
restricted.

Content on devices connected to the TV via your network may not play smoothly due to network communication problems.
If this occurs, use a USB device.

Playing multimedia content on a USB device

1.

Connect a USB device to the USB port.

2.

There is a content list browser shown directly.

If a USB device that contains the content you want to play is already connected to the TV, select the USB device in the

Menu Connected Devices Sources screen.

3.

Select a content item to play from the list.

The selected content is played.

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Listening to your mobile device sound through the TV speaker using Sound Mirroring

Enjoy listening to music in your living space. Visualisations are generated on your TV that alter and respond to the
frequency of your music.

1.

Search for and connect to your TV from the (Bluetooth) device list on your mobile device.

2.

Select media content to play on your mobile device.

The selected media is played through the TV speaker.

This function may not be supported depending on the model.

In some models, the image of the played content may differ depending on the mode.

If the TV and the sound bar are connected wirelessly, the operation may be restricted.

Buttons and functions available while playing multimedia content

Press the Select button while playing any video, photo or recorded content. The following buttons appear.

The provided buttons and functions may not be supported depending on the model or geographical area.

The available buttons and functions may differ with the content you are viewing or playing.

• Pause / Play

Pauses or plays the multimedia content.

• Jump Backward / Jump Forward

Press the up directional button to move the focus to the playback control bar, and then select the left or right
directional button in the playback control bar to move backward or forward by 10 seconds in the video.

• Move to a specific playback section, move up the focus on the playback bar, and then select one of the five
thumbnails.

This function may not be supported depending on the file format.

• Stop

Stop the contents being played.

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• Previous / Next

Displays the previous or the next multimedia content file.

If video playback time is 3 seconds or shorter and you press the button, the video starts from the beginning.

• Rewind / Fast Forward

Rewinds or fast forwards the multimedia content. To increase the rewind or fast forward speed up to 3 times
faster than normal, select the button repeatedly. To return to normal speed, select the

option or press the

button.

You can use the following functions when the video is paused. Note that with the video paused, the TV does not
play audio.

– Slow Rewind or Slow Forward: Allows you to play a video slowly backward or forward by selecting the or

option. There are 3 playback speeds. To change the playback speed, press the option repeatedly. To

return to normal speed, select the option or press the button.

• 360 Mode

Provides a 360-degree view for videos and photos.

This function may not be supported depending on the file format.

Video files using the mjpeg codec do not support a 360-degree view.

When a video or photo does not support a 360-degree view, applying 360 rotation to it may cause the screen to look
distorted.

Videos may be interrupted if 360 rotation is applied during double speed playback.

Videos that support a 360-degree view may be interrupted if 360 rotation is simultaneously applied with other
functions during playback.

This function may not be supported for some resolutions.

This function may not be supported depending on the model.

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• 360 Auto Rotation

Automatically adjusts the video's viewing angle by analysing the amount of image changes during playback of a
video file that provides a 360-degree view. When this function is started, the rotation starts in a short time.

When 360 Auto Rotation is focused, press the Select button to change to the following modes:

– General

– Dynamic

–

This function is only available when 360 Mode is selected.

When 360 Auto Rotation is activated, automatic adjustment is followed. The adjustment position may differ depending
on the image.

The video's viewing angle is manually adjusted in General mode.

This function may not be supported depending on the file format.

Video files that use the mjpeg codec do not support a 360-degree view.

When a video does not support a 360-degree view, applying 360 rotation to it may cause the screen to look distorted.

Videos may be interrupted if 360 rotation is applied during double speed playback.

Videos that support a 360-degree view may be interrupted if 360 rotation is simultaneously applied with other
functions during playback.

This function may not be supported for some resolutions.

This function may not be supported depending on the model.

• Repeat

Natural

Plays the current multimedia content repeatedly or all multimedia content files in the same folder repeatedly.

• Shuffle

Plays music files in random order.

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