Samsung PNM-9000VQ User Manual

NETWORK CAMERA

User Manual

PNM-9000VQ

SLA-2M2400Q/2M2800Q/2M3600Q/

2M6000Q/5M3700Q/5M4600Q/5M7000Q

Network Camera

User Manual

Hanwha Techwin

Tra dema rk

Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company.

Restriction

Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization.

Disclaimer

Hanwha Techwin

provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. right to change the contents of this document without prior notice.

Design and specications are subject to change without prior notice.

The initial administrator ID is “admin” and the password should be set when logging in for the rst time.

Please change your password every three months to safely protect personal information and to prevent the damage of the information theft. Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.

makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be

Co., Ltd. All r ights reser ved.

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reserves the

overview

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth.

(Do not use a detergent or cosmetic products that contain alcohol, solvents or surfactants or oil constituents as they may deform or cause damage to the product.)

7. Do not block any ventilation openings, Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including

amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/ accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,

or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lighting storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus

has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

15. This product is intended to be supplied by a Listed Power Supply Unit marked “Class 2” or “LPS” and rated from / PoE , 0.6A. (PNM-9000VQ)

16. This Lens module has to be connected with equipment, which supplied by a power supply unit marked “Class 2” or “LPS”. (SLA-2M2400Q/2M2800Q/2M3600Q/2M6000Q/5M3700Q/5M4600Q/5M7000Q)

17. If you use excessive force when installing the product, the camera may be damaged and malfunction. If you forcibly install the product using non-compliant tools, the product may be damaged.

18. Do not install the product in a place where chemical substances or oil mist exists or may be generated. As edible oils such as soybean oil may damage or warp the product, do not install the product in the kitchen or near the kitchen table. This may cause damage to the product.

19. When installing the product, be careful not to allow the surface of the product to be stained with chemical substance. Some chemical solvents such as cleaner or adhesives may cause serious damage to the product’s surface.

20. If you install/disassemble the product in a manner that has not been recommended, the production functions/ performance may not be guaranteed. Install the product by referring to “Installation & connection” in the user manual.

21. Installing or using the product in water can cause serious damage to the product.

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.

Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.

To prevent injury, this apparatus must be securely attached to the Wall/ceiling in accordance with the installation instructions.

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN

CAUTION

: TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

●● OVERVIEW

English _3

overview

Class construction

An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection.

Battery

Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.

Disconnection Device

Disconnect the main plug from the apparatus, if it’s defected. And please call a repair man in your location.

When used outside of the U.S., it may be used HAR code with fittings of an approved agency is employed.

CAUTION

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

ATTENTION

IL Y A RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS.

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

The CVBS out terminal of the product is provided for easier installation, and is not recommended for monitoring purposes.

Please use the input power with just one camera and other devices must not be connected.

The ITE is to be connected only to PoE networks without routing to the outside plant.

The wired LAN hub providing power over the Ethernet (PoE) in accordance with IEEE 802-3af shall be a UL Listed device with the output evaluated as a Limited Power Source as defined in UL60950-1.

Unit is intended for installation in a Network Environment 0 as defined in IEC TR 62102. As such, associated Ethernet wiring shall be limited to inside the building.

Please read the following recommended safety precautions carefully.

yDo not place this apparatus on an uneven surface. yDo not install on a surface where it is exposed to direct sunlight, near heating equipment or

heavy cold area. yDo not place this apparatus near conductive material. yDo not attempt to service this apparatus yourself. yDo not place a glass of water on the product. yDo not install near any magnetic sources. yDo not block any ventilation openings. yDo not place heavy items on the product. yPlease wear protective gloves when installing/removing the camera.

The high temperature of the product surface may cause a burn.

User’s Manual is a guidance book for how to use the products. The meaning of the symbols are shown below.

yReference : In case of providing information for helping of product’s usages yNotice : If there’s any possibility to occur any damages for the goods and human caused by

not following the instruction

 Please read this manual for the safety before using of goods and keep it in the safe place.

4_ overview

CONTENTS

overview

3 Important Safety Instructions 6 Product Features 6 Recommended PC Specifications 6 Recommended Micro SD/SDHC/SDXC

Memory Card Specifications

7 What’s Included (PNM-9000VQ) 8 What’s Included (Lens module -optional) 8 At a Glance (PNM-9000VQ) 9 At a Glance (Lens module)

web viewer

appendix

23 Connecting to the Camera 24 Password setting 24 Login 24 Camera Web Viewer Setup

●● OVERVIEW

25 Specification (PNM-9000VQ) 27 Specification (Lens module) 28 Product Overview 29 Troubleshooting 30 Open Source Announcement

installation & connection

network connection and

setup

10 Installation 17 Connecting with other Device

18 Connecting the Camera Directly to Local

Area Networking

18 Connecting the Camera Directly to a DHCP

Based DSL/Cable Modem

19 Buttons used in IP Installer 19 Static IP Setup 21 Dynamic IP Setup 21 Port Range Forward (Port Mapping) Setup 22 Connecting to the Camera from a Shared

Local PC

22 Connecting to the Camera from a Remote

PC via the Internet

English _5

overview

PRODUCT FEATURES

• Lens options according to focal length You can select the lens you want and attach it to the camera.

• 4-way Camera Each of the four camera lenses monitors a different direction.

• Dustproof/Waterproof The dust-resistant/water-resistant design protects the product from rain and dust when installed outdoors.

(IP66)

• Multi-Streaming This network camera can display videos in different resolutions and qualities simultaneously using different

CODECs.

• Web Browser-based Monitoring Using the Internet web browser to display the image in a local network environment.

• Alarm When an event occurs, related videos are sent to the user’s registered e-mail and FTP server or stored on the Micro

SD memory card.

• Tampering Detection Detects tempering attempts on video monitoring.

• Defocus detection function Detects the defocus phenomenon of the camera lens.

• Motion Detection Detects motion from the camera’s video input.

• Fog detection Detects fog that is heavier than the detection level.

• Face Detection Detects faces in the specified area from the camera’s video input.

• IVA (Intelligent Video Analysis) function Detects a motion or situation that meets the configured event rules.

• ONVIF Compliance This product supports ONVIF Profile S.

For more information, refer to www.onvif.org.

RECOMMENDED PC SPECIFICATIONS

• CPU : Intel(R) Core(TM) i7 3.4 GHz or higher

• Supported OS : MS Windows, Mac OS X

• Plug-in free web viewer Supported web browsers : Google Chrome, MS Edge, Mozilla Firefox (Windows 64bit only), Apple Safari (Mac OS X only)

※ Please see the appendix for detailed information on verified OS and browsers.

Some functions may be restricted even in supported browsers.

RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD SPECIFICATIONS

• Recommended capacity : 16GB to 256GB (MLC type)

• The following types of memory cards from the following manufacturers are recommended for this camera.

- Manufacturer : SanDisk, Transcend

- Product family : High endurance

• It is recommended to use a memory card of 16GB or more that conforms to the UHS-3 class (MLC type) specification.

6_ overview

WHAT’S INCLUDED (PNM-9000VQ)

Please check if your camera and accessories are all included in the product package. (As for each sales country, accessories are not the same.)

Appearance Item Name Quantity Description

Camera 1

Appearance Item Name Quantity Description

Machine Screws 4

Cap Installer 1 Used to connect the RJ45 cable.

Card-type moisture absorbent 1 Attached when installed.

Used for assembling the dome case when installing

the product on the pipe, wall mount, etc. or blocking a

hole.

●● OVERVIEW

Instruction book, Installer S/W CD

Quick Guide

(Optional)

Warranty card

(Optional)

Cable for the testing monitor 1

Template 1 Product installation guide

L Wrench 1 Used to remove and replace the dome cover

Tapping Screw 4 Used for installation on the wall or ceiling

Plastic Anchor 4

Used to test the camera connection to a portable

display device

For fixing a screw, Inserted in a hole

(reinforced anchoring force)

Drill bit 1

Cable bush 1

Ferrite Core 1

Used for dome cover disassembly, assembly and camera installation.

Used to connect the LAN cable with a diameter of

Used to block the high-frequency component(s)

contained in the power supply and the signal end from

It is recommended to wind it 2 times around the

power cable and the LAN cable before use.

Ø7~8.5.

being radiated to the outside

English _7

overview

WHAT’S INCLUDED (LENS MODULE -OPTIONAL)

Appearance Item Name Quantity Description Model Name

Lens module

Mounted to PNM-9000VQ

SLA-2M2400Q

SLA-2M2800Q

SLA-2M3600Q

SLA-2M6000Q

SLA-5M3700Q

SLA-5M4600Q

SLA-5M7000Q

AT A GLANCE (PNM-9000VQ)

Appearance

Item Description

Dome cover

Camera Case

Case cover used to protect the lens and the main unit.

Housing part that covers the camera body.

8_ overview

Components

AT A GLANCE (LENS MODULE)

Item Description

Power On/Off switch

DIP switch for changing the

channel

Test Monitor Out

Lens module indication light

(normal: green, abnormal: red)

Micro SD Memory Card

Compartment

b c

00 : CH 1

ON / OFF

10 : CH 2

Please

turn oﬀ when

you change

lens module.

01 : CH 3

11 : CH 4

VIDEO

RESET

CH 4

CH 3

CH 2

LENS

CH 1

Switch used to turn the product On/off.

Use it only to replace your lens module.

Change the DIP switches to specify the channel you want to use to view the installation video.

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

If the lens module is attached correctly, the green LED will illuminate and then turn off after approximately 40 seconds. (to prevent undesirable reflections)

Compartment for the Micro SD memory card.

Appearance

Lens module

Camera connector

●● OVERVIEW

Item Description

This is a lens module that records video.

This is a terminal to connect with the camera.

Reset Button

Lens module mounting

portion

PoE+ Connection Terminal

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.

If you reset the camera, the network settings will be adjusted so that DHCP can be

enabled. If there is no DHCP server in the network, you must run the IP Installer program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.

This is the terminal to mount the lens module.

The terminal connects power and network through the PoE+ cable.

English _9

installation & connection

RESET

CH 4

CH 3

CH 2

CH 1

LENS

installation & connection

INSTALLATION

This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are

recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.

Precautions before installation

Ensure you read out the following instructions before installing the camera:

• Select an installation site that can hold at least 5 times the camera’s weight.

• Stuck-in or peeled-off cables can cause damage to the product or a fire.

• For safety purposes, keep anyone else away from the installation site. And put aside personal belongings from the site, just in case.

• If the product is installed with excessive force, it may cause damage to the camera due to malfunction. Forcing assembly using non-compliant tools may damage the product.

• Do not remove the lens module while the power is on.

Disassembling

1. Remove the dome cover by loosening the fastening

bolt of the dome cover. This can be done by turning it counterclockwise using the Allen key or drill bit provided.

Fastening bolt

Camera Body

2. Loosen the fastening screw on the camera body.

Dome cover

00:CH1

00:CH1 01:CH2

01:CH2

10:CH3

10:CH3 11:CH4

11:CH4

Mount plate

3. Remove the camera body and mounting plate by pulling the plate spring, as shown in the figure.

RESET

CH4

CH3

CH2

LENS

VIDEO

CH1

Inserting a Micro SD Memory Card

1. Remove the dome cover of the camera.

2. Insert a Micro SD card in the arrow direction shown in the figure.

RESET

CH4

CH3

VIDEO

LINK

ACT

Disconnect the power cable from the camera before inserting the Micro SD memory card.

Do not forcefully insert it in the reverse direction. It might damage your Micro SD memory card and your product.

When it rains or the humidity is high, insertion or ejection of a Micro SD card is not recommended.

Disassembly of the product cover should be finished within 5 minutes, or there will be the risk of internal dew condensation.

CH2

LENS

CH1

10_ installation & connection

RESET

CH4

CH3

CH2

LENS

VIDEO

CH1

Removing a Micro SD Memory Card

RESET

CH 4

CH 3

CH 2

CH 1

LENS

Gently press down on the exposed end of the memory card as shown in the diagram to eject the memory card from the slot.

RESET

CH4

CH3

VIDEO

You should save an SD card for each channel.

Please note that if you firmly push and release the Micro SD memory card when it is ejected, it may pop out.

Before removing the Micro SD memory card, in <Storage>, set the device to <Off> and press the [Apply] button and turn

the camera off.

If you turn off the camera or remove the Micro SD memory card that contains data from the product, the data may be lost or

damaged.

CH2

LENS

CH1

Mounting lens module

1. Align and fasten the connector of the lens module with

the connector of the camera body.

Install the lens module while power is not connected (PoE+).

Check if the power switch is “OFF” before installing the lens

module.

You are recommended to avoid touching the lens separately, as

it is shipped from the factory with the focus adjusted during the manufacturing inspection.

2. Complete the lens mounting process.

3. Connect power to the product (PoE+).

If you want to replace the lens module while connecting power

to the product (PoE+), turn the power switch “OFF”, replace the lens module, and then turn the power switch “ON”.

Be careful not to use any tool with a sharp point when handling

the switch since it might be damaged.

Be careful not to forcefully handle the switch since it might be damaged.

●● INSTALLATION & CONNECTION

RESET

CH4

CH3

CH2

LENS

VIDEO

CH1

RESET

CH4

CH3

CH2

LENS

VIDEO

CH1

English _11

installation & connection

How to install using the perpendicular falling method

You can move the lens for only one channel to see the video after installing it in the direct-lit manner. In this case, the lens direction of the moved channel can be tilted up to 90 degrees.

1. Tilt the lens module part forward-facing and then pull it.

RESET

CH3

CH2

LENS

VIDEO

CH1

2. Align the groove with the center of the rotating part.

3. Lift the part with diagonal lines to release the frame pan.

Frame Pan

4. Move the three channel lenses along the bottom rail.

CH4

How to install using the tilting method

You can move the lenses of CH1 - CH4 along the bottom rail to view videos by installing them using the tilting method. In this case, the orientation of the lens cannot be tilted by 90 degrees.

1. Mount the frame pan.

2. Remove the direct-lit lens from the rotation center.

3. Move the four channel lenses along the bottom rail.

12_ installation & connection

Installation on a ceiling or wall

RESET

CH 4

CH 3

CH 2

CH 1

LENS

1. Use the provided template to drill holes for installation (diameter 6 mm and minimum depth 45mm) and insert the supplied plastic anchors to the end.

2. Align the holes of the mount plate for installation with the holes inserted with plastic anchors, and fasten the tapping screws.

3. Connect the safety cable.

FRONT

4. Mount the camera body to the mount plate.

Mount it to fit the hinges as shown in the image.

5. Connect the terminal inside camera with the required cable.

If the lens module is not attached correctly, the lens module

status light will illuminate red, as shown in the figure. If this occurs, turn off the power switch and reattach the lens module. If attached normally, it will illuminate green and then turn off after approximately 40 seconds.

6. Push in the pin spring.

7. Adjust the lens to the desired direction by referring to

“Adjusting the monitoring direction for the camera”. (Page 17)

If you tilt the lens, you may need to adjust the lens as this may block the screen.

8. Assemble the dome cover.

Align the arrows when assembling the dome cover.

To ensure there are no issues with waterproofing, tighten the fastening bolts

tightly using the Allen key or drill bit.

FRONT

0 1

VIDEO

LENS

CH1

CH2

CH3

RESET

CH4

ACT

LINK

11:CH4

11:CH4 10:CH3

10:CH3 01:CH2

01:CH2

00:CH1

●● INSTALLATION & CONNECTION

English _13

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